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Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
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監(jiān)督和管理酒店的所有計(jì)算機(jī)硬件設(shè)施的運(yùn)行，確保所有系統(tǒng)的正確安裝和使用，是酒店電腦硬件設(shè)施的主要聯(lián)系人。
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Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
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確保所有系統(tǒng)均具備維修保養(yǎng)合同，并按照要求進(jìn)行日常的預(yù)防性維護(hù)工作。
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Continually keeps informed of IHG-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to
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應(yīng)不斷了解洲際酒店集團(tuán)批準(zhǔn)認(rèn)可的那些能夠提高酒店的運(yùn)營(yíng)效率的信息系統(tǒng)及技術(shù)， 包括但不限于：
o
Computer Hardware systems and devices including PC LAN technology.
o
計(jì)算機(jī)硬件系統(tǒng)及設(shè)施，包括計(jì)算機(jī)局域網(wǎng)技術(shù)
o
Software operating and utility systems.
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計(jì)算機(jī)軟件應(yīng)用系統(tǒng)
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Front Office and Accounts Receivable Property Management Systems.
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前廳部和應(yīng)收賬款酒店管理系統(tǒng)
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Interfaces to and from Front Office Property Management Systems and other Systems.
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與前廳部管理系統(tǒng)和其他系統(tǒng)的接口技術(shù)
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Back Office Accounting Systems.
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辦公區(qū)的財(cái)務(wù)管理系統(tǒng)
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PC and LAN based Office Automation products.
o
與計(jì)算機(jī)和局域網(wǎng)技術(shù)有關(guān)的的辦公自動(dòng)化產(chǎn)品
o
Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.
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內(nèi)外部電子郵件、傳真、掃描軟件及其它通訊工具
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Holidex Plus / Priority Club / Six Continents Club / Frequent Flyer Corporate databases.
o
Holidex Puls 預(yù)訂系統(tǒng)，優(yōu)悅會(huì)獎(jiǎng)勵(lì)計(jì)劃，六洲俱樂(lè)部和常飛計(jì)劃的公司數(shù)據(jù)庫(kù)
o
Point Of Sale Systems.
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售貨點(diǎn)銷(xiāo)售系統(tǒng)
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Guest and Administration Voicemail.
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客人和行政管理的語(yǔ)音留言系統(tǒng)
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Call Accounting.
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電話(huà)計(jì)費(fèi)系統(tǒng)
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PABX systems.
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內(nèi)部電話(huà)機(jī)交換系統(tǒng)
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Cabling.
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布線(xiàn)技術(shù)
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Hub / Switch Management Systems.
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集線(xiàn)器和交換機(jī)管理系統(tǒng)
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Electronic Door Locking Computer System.
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電子門(mén)禁系統(tǒng)
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Computer Virus protection.
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計(jì)算機(jī)病毒防護(hù)
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Hotel IT Security and Firewalls
o
酒店信息技術(shù)的安全和防火墻技術(shù)
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Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads
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每月向財(cái)務(wù)及業(yè)務(wù)支持總監(jiān)或經(jīng)理及其它相關(guān)部門(mén)主管領(lǐng)導(dǎo)提供書(shū)面工作進(jìn)展報(bào)告
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Maintain an up-to-date list of all computer hardware
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保持最新的計(jì)算機(jī)硬件產(chǎn)品清單
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Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency
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管理計(jì)算機(jī)系統(tǒng)配置報(bào)告、程序控制語(yǔ)言、程序文件及數(shù)據(jù)文件，確保系統(tǒng)最高效地運(yùn)行
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Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
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監(jiān)督軟件的運(yùn)行狀態(tài)，通過(guò)系統(tǒng)測(cè)評(píng)技術(shù)，記錄系統(tǒng)故障及錯(cuò)誤，形成系統(tǒng)運(yùn)行報(bào)告，并解決相應(yīng)問(wèn)題
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Installs and tests corporate approved program changes to the hotel computer system(s)
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將公司批準(zhǔn)的軟件安裝到酒店計(jì)算機(jī)系統(tǒng)上并予以測(cè)試
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Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office
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調(diào)查并向供應(yīng)商，集團(tuán)區(qū)域或地區(qū)辦公室匯報(bào)所有的計(jì)算機(jī)軟件的問(wèn)題
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Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
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了解以下洲際酒店集團(tuán)系統(tǒng)所有的標(biāo)準(zhǔn)和特色功能：酒店前臺(tái)系統(tǒng)，售貨點(diǎn)銷(xiāo)售系統(tǒng)，電話(huà)計(jì)費(fèi)系統(tǒng)，包括但不限于系統(tǒng)安全、系統(tǒng)報(bào)告、管理功能和用戶(hù)功能。
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Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individual can train the users
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負(fù)責(zé)指派專(zhuān)人員參加洲際酒店集團(tuán)批準(zhǔn)使用的系統(tǒng)的培訓(xùn)，該批人員將對(duì)系統(tǒng)的具體使用者進(jìn)行培訓(xùn)
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Trains the selected hotel staff to take on the major responsibilities during his/her absence
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培訓(xùn)選定的酒店員工在本人缺勤的情況下可履行主要工作職責(zé)
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Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable
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制定、測(cè)試并傳播酒店計(jì)算機(jī)系統(tǒng)癱瘓狀態(tài)下的應(yīng)急補(bǔ)救措施。
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Ensures that all computer media saves and back-ups are completed, documented and stored per IHG specifications
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確保按照洲際酒店集團(tuán)的要求記錄、保管、備份所有系統(tǒng)信息
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Maintains uncompromising data and physical security standards
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堅(jiān)決執(zhí)行信息數(shù)據(jù)的安全標(biāo)準(zhǔn)
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Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the IHG security specification as described in the IHG security system
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按照洲際酒店集團(tuán)的安全標(biāo)準(zhǔn)，控制機(jī)房鑰匙，機(jī)房溫度，確保電力供應(yīng)并作好消防安全工作
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Administer all user ID’s, passwords, and the most sensitive system utilities, secures all
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touchy resources and critical libraries
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管理所有的用戶(hù)名、密碼和保證敏感系統(tǒng)和機(jī)要信息資源的安全
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Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID’s, passwords, security parameters and the most sensitive utility
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在財(cái)務(wù)及業(yè)務(wù)支持總監(jiān)或經(jīng)理的指導(dǎo)下，管理所有辦公區(qū)的用戶(hù)名、密碼、安全參數(shù)和敏感機(jī)要的資源
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Maintains technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion
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整齊有續(xù)且安全的保管技術(shù)及用戶(hù)資料文件、系統(tǒng)報(bào)告、新聞簡(jiǎn)報(bào)及通知
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Completes and distributes activity reports, program trouble reports, and enhancement list
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完成并分發(fā)系統(tǒng)工作報(bào)告、錯(cuò)誤程序報(bào)告及系統(tǒng)升級(jí)列表
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Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors
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通過(guò)訂閱期刊，參加供應(yīng)商，電腦公司或洲際酒店集團(tuán)舉辦的研討會(huì)或技術(shù)交流會(huì)，獲取酒店計(jì)算機(jī)系統(tǒng)領(lǐng)域最新的發(fā)展信息
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Performs special project/other duties as assigned by the Management, include but not limited to serve as a back-up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support
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完成管理層指派的其它特殊工作，包括但不限于在財(cái)務(wù)及業(yè)務(wù)支持經(jīng)理缺勤時(shí)履行財(cái)務(wù)報(bào)告的職能
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Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids
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運(yùn)用計(jì)算機(jī)屏幕編輯工具、運(yùn)行控制語(yǔ)言及屏幕設(shè)計(jì)輔助工具對(duì)程序控制語(yǔ)言進(jìn)行基本的更改
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Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
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按照酒店的財(cái)務(wù)系統(tǒng)安全管理手冊(cè)要求對(duì)系統(tǒng)、安全性及應(yīng)急措施進(jìn)行自我審查
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Follows-up on all outstanding points from the latest EDP audit of his/her hotel
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根據(jù)最新酒店審計(jì)檢查報(bào)告，跟進(jìn)所有未盡事宜
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Serves as the primary associate with all computer-related outside vendors
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負(fù)責(zé)與系統(tǒng)外部供應(yīng)商接洽
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Informs department heads when new features or changes to the system affect their department
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通知相關(guān)部門(mén)主管領(lǐng)導(dǎo)關(guān)于其部門(mén)信息系統(tǒng)的變化或新的功能特征
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Notifies department heads on current computer related issues, new releases, MIS trends, viruses etc.
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告知相關(guān)部門(mén)主管領(lǐng)導(dǎo)最新的計(jì)算機(jī)相關(guān)事宜，如信息發(fā)布、信息管理系統(tǒng)發(fā)展趨勢(shì)、計(jì)算機(jī)病毒等
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Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office
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在系統(tǒng)應(yīng)用程序不能滿(mǎn)足酒店現(xiàn)行標(biāo)準(zhǔn)的情況下，協(xié)調(diào)采購(gòu)應(yīng)用程序軟件或?qū)ζ溥M(jìn)行升級(jí)以滿(mǎn)足酒店運(yùn)營(yíng)需求
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Works with Superior on manpower planning and management needs
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與上級(jí)一起制定人力資源規(guī)劃和管理需求。
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Works with Superior in the preparation and management of department’s budget
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與上級(jí)一起編制和管理部門(mén)預(yù)算。
QUALIFICATIONS AND REQUIREMENTS任職要求
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Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
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完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
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Working knowledge of local area networks and Microsoft Windows
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具有局域網(wǎng)和微軟窗口軟件的使用知識(shí)
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Problem solving, reasoning, motivating, organizational and training abilities.
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具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力
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Good writing skills
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良好的寫(xiě)作技能
Qualifications –
學(xué)歷
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Bachelor’s degree in Computer Science, Information Technology or related field.
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具有計(jì)算機(jī)，信息技術(shù)或相關(guān)領(lǐng)域?qū)W士學(xué)位
Experience –
經(jīng)驗(yàn)
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3 years related experience or an equivalent combination of education and work-related experience.
三年相關(guān)經(jīng)驗(yàn)或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。
