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  • 行政總廚

    2.3萬-2.8萬
    阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    It is the mission and intent of this position to take full responsibility for the? Management and Leadership of a smooth running Culinary Operation and Maximize the highest level of standards at Conrad Tianjin.?????????????? 此職務的使命和目標是全面負責管理領導酒店各餐廳廚房良好運營和最大限度地提供最高標準的服務。 1.???????? All Restaurant Kitchens, including Pastry , Main Kitchen, Banquet Kitchen, Chinese Kitchen, Executive Club Lounge kitchen, Stewarding. 所有餐廳廚房,包括餅房、主廚房、宴會廚房、中餐廚房、行政酒廊廚房、管事部。 2.???????? Planning, Preparation and Implementation of High Quality Food& Beverage Products and Set-up’s in all Areas and? Restaurants. 計劃和準備執(zhí)行高質量的食品和擺設在指定的餐廳。 3.???????? Seamless working with Recipes, Standards and Plating Guides. 嚴格按照菜譜、標準和擺盤標準。 4.???????? Maintenance of all HACCP aspects within the hotel operation. 在酒店運營之中保持HACCP各方面要求。 5.???????? Correct usage of all equipment, tools and machines. 正確操作所有的設備、器具和機器。 6.???????? Must focus on constant improvement of Training Manuals and SOP’s 必須對具有持續(xù)性的人員培訓和SOP’s的提高和改善保持關注。 7.???????? Must participate actively in Daily Quality initiatives (Daily Chef Briefings, Monthly Team Meetings) in order to constantly improve the Culinary operation, meet targets and keep communication flowing. 必須積極主動參加每日質量會議(每日廚師晨會、團隊會議),以保持廚房運營持續(xù)地提高,達到目標和保持順暢地交流。 8.???????? Can be asked to work for off site events. 可以被要求進行外賣工作。 9.???????? Can be asked to complete tasks and jobs outside the kitchen areas. 可以被要求在廚房以外的地點完成工作。 10.???? Can be utilised during inventories. 可以被要求進行盤存工作。 11.???? All collegues have to be knowledgeable about occupancy, events, forecast and achievements. 所有員工都應知道關于住宿率,宴會,預測計劃和收益。 12.???? Preperation of menus as per request, in timely fashion. 及時的按要求準備菜單。 13.???? Working on new dishes for food tastings in combination of digital pictures. 新菜品的制作在品嘗上要結合數(shù)碼照片。 14.???? Attending service briefings. 參加服務部門的會議。 15.???? Communication of item 86 to the service team. 與服務員溝通斷貨的產(chǎn)品。 16.???? Control of stations within the kitchen. 調節(jié)廚房內部的崗位。 17.???? Close working relationship with the Stewarding Department to ensure high levels of cleanliness and low levels of lost and breakages. 與管事部緊密的工作關系確保高質量的清潔和最低程度的破損。 18.???? Every guest request must be responded to complete satisfaction. 對于每位客人的要求要作出回應使客人滿意。 19.???? Willingness to learn and adapt to changes 積極的學習和適當?shù)母淖儭?20.???? Having a open-minded approach to constructive feedback 用虛心的態(tài)度去接受有建設性的意見。 21.???? Purchase and control of produce. 采購和控制產(chǎn)品。 22.???? Training of new team members. 培訓新員工。 23.???? This is by no means an exhaustive list as it is subject to changes according to the nature of the business at hand, the menus content, or any other factors when duties might have to be re-defined according to the business pattern. 這決不是一個無任何遺漏的職責明細單,它將根據(jù)運營的實際情況進行調整,菜單內容或其他任何因素將根據(jù)生意的模式進行調整。 24.???? Reviews the roster prepared by section chefs in advance that reflect business and high productivity whilst yielding a high degree of guest satisfaction. 提前審閱部門廚師長安排的排班表,以提前反映出生意和高出品率同時很大程度影響客人的滿意度。 25.???? Keeps discipline and proper work practices for himself and the team members assigned to him at all times. Also checks on personal hygiene, clean uniforms, sanitation and cleanliness of the workstations, sanitation of the work tools. Be aware of the dangers of contaminated food and the needs to proper checking and turnover of the mise-en-place in the refrigerators. Reports to the Chef on any problems to take appropriate actions. 26.???? 時刻保持自己和所管轄的員工的紀律性和適當?shù)牟僮鳌2⑶覚z查個人衛(wèi)生、整潔的工服、操作臺的?? 整潔和衛(wèi)生、清潔的器具。知道污染食品的危險和適當檢查,徹底清理冰箱的需要。向Chef匯報所有的問題并采取適當?shù)男袆印?27.???? Ensures that recipes and costing are established and updated. 確保菜譜和成本的存在和更新。 28.???? Select team member that display qualities and attributes that reflect the department standards. 選擇有良好表現(xiàn)和工作態(tài)度的員工作為部門標準。 29.???? Monitor food quality and quantity to ensure the most economical usage of ingredients. 監(jiān)控食品的質量和數(shù)量是確保最大限度的節(jié)約原材料。 30.???? Advise new menus and seasonal food concept changes. 對新菜單提出建議和改變季節(jié)性食品的觀念。 31.???? Liaise with the Chef’s on daily basis to advise of any challenges and that the guest will experience no delays during the service period. 組織廚師日?;镜奶魬?zhàn),令客人感受無任何延誤的服務。 32.???? Check the quality of food prepared by team member to the required standard and make necessary adjustments. 檢查員工準備的食品質量按需求標準和做出必要的調整。 33.???? Monitors the overall food operation and ensures that food items are being prepared in a timely and correct manner. 監(jiān)控整個食品操作并確保食品按時和正確地操作。 34.???? Responsible for overseeing the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standards in this area. 負責察看清潔、衛(wèi)生和廚房維護,并采取必須的步驟保持區(qū)域最高的標準。 35.???? Attends communication meetings and is responsible for ensuring all team member in his area receives this communication. 參加交流會議并負責確保所有的員工獲得此交流信息以確保員工的高度滿意。 36.???? Maintain at all times a professional and positive attitude towards his team members, and supervisors alike, and behave in accordance to the established hotel rules and team member handbook for him and team member under his supervision. To ensure smooth operation of the department. 時刻保持對于同事和主管等一個專業(yè)和積極的態(tài)度,依據(jù)酒店的規(guī)則和員工手冊的要求行???? 為舉止,確保部門的良好運營。 37.???? Coordinate, organize and participate in all production pertaining to the kitchen. Checks and follow-up on the mise-en-place of the ala carte menu and daily menus, seasonal specials. Maintains the standards of preset recipes, portion control and costing at all times. 協(xié)調、組織和參與和廚房有關的所有產(chǎn)品的制作,檢查并依照零點菜單和每日菜單,季節(jié)特供菜單。時刻保持預先設置菜單的標準、份量和成本。 38.???? Manages the training function and ensures all team member certified in their position before taking charge of an area of responsibility. 管理培訓和確保所有員工在他上任他的崗位之前具有該崗位合格的資質。 39.???? Controls, monitors and is responsible for the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction. 控制、監(jiān)控和負責獲得最佳的成本控制以獲得各部分的最佳收益和最佳客人滿意度。 40.???? Works very closely with the Chef and meets regularly to determine menu selections and specials that is both satisfying to guest and profitable to outlet. 與廚師緊密合作,常規(guī)會面決定菜單的選擇,以同時讓客人滿意和獲得各部分滿意的收益。 41.???? Reviews all time sheets to ensure that team member working times and meal breaks are accurate. 檢查所有的時間表以確保所有員工的工作時間和用餐時間準確。 42.???? At all times understand, practice and promote the teamwork approach to achieve missions, goals, and overall departmental standards. 時刻理解、實踐和促進團隊的工作方法,達到使命和目標和部門的總體標準。 43.???? Conducts culinary department meetings and communicates important hotel information to team member and receives feedback in the absence of the Chef, and communicates upwards to ensure a high level of team member satisfaction. 召開廚房會議和傳達酒店通知和收集員工的反饋意見,確保員工很高的滿意度。
  • 中廚房總廚

    1.7萬-2.2萬
    阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.????????Planning, Preparation andImplementation of High Quality Food& Beverage Products and Set-up’s in allAreas and? Restaurants. 計劃和準備執(zhí)行高質量的食品和擺設在指定的餐廳。 2.????????Seamless working with Recipes,Standards and Plating Guides. 嚴格按照菜譜、標準和擺盤標準。 3.????????Maintenance of all HACCP aspects withinthe hotel operation. 在酒店運營之中保持HACCP各方面要求。 4.????????Correct usage of all equipment, toolsand machines. 正確操作所有的設備、器具和機器。 5.????????Must focus on constant improvement ofTraining Manuals and SOP’s. 必須對具有持續(xù)性的人員培訓和標準與程序的提高和改善保持關注。 6.????????Must participate actively in DailyQuality initiatives (Daily Chef Briefings, Monthly Team Meetings) in order toconstantly improve the Culinary operation, meet targets and keep communicationflowing. 必須積極主動參加每日質量會議(每日廚師晨會、團隊會議),以保持廚房運營持續(xù)地提高,達到目標和保持順暢地交流。 7.????????Can be asked to work for off siteevents. 可以被要求進行外賣工作。 8.????????Can be asked to complete tasks and jobsoutside the kitchen areas. 可以被要求在廚房以外的地點完成工作。 9.????????Can be utilised during inventories. 可以被要求進行盤存工作。 10.???? Allteam members have to be knowledgeable about occupancy, events, forecast andachievements.所有員工都應知道關于住宿率,宴會,預測計劃和收益。 11.???? Preparationof menus as per request, in timely fashion. 及時的按要求準備菜單。 12.???? Workingon new dishes for food tastings in combination of digital pictures. 新菜品的制作在品嘗上要結合數(shù)碼照片。 13.???? Controlof stations within the kitchen. 調節(jié)廚房內部的崗位。 14.???? Closeworking relationship with the Stewarding Department to ensure high levels ofcleanliness and low levels of lost and breakages. 與管事部緊密的工作關系確保高質量的清潔和最低程度的破損。 15.???? Everyguest request must be responded to complete satisfaction. 對于每位客人的要求要作出回應使客人滿意。 16.???? Havinga open-minded approach to constructive feedback. 用虛心的態(tài)度去接受有建設性的意見。 17.???? Purchaseand control of produce. 采購和控制產(chǎn)品。 18.???? Maintainat all times a professional and positive attitude towards his team members, andsupervisors alike, and behave in accordance to the established hotel rules andteam member handbook for him and team member under his supervision. To ensuresmooth operation of the department. 時刻保持對于同事和主管等一個專業(yè)和積極的態(tài)度,依據(jù)酒店的規(guī)則和員工手冊的要求行???? 為舉止,確保部門的良好運營。 19.???? Coordinate,organize and participate in all production pertaining to the kitchen. Checksand follow-up on the mise-en-place of the ala carte menu and daily menus,seasonal specials. Maintains the standards of preset recipes, portion controland costing at all times. 協(xié)調、組織和參與和廚房有關的所有產(chǎn)品的制作,檢查并依照零點菜單和每日菜單,季節(jié)特供菜單。時刻保持預先設置菜單的標準,份量和成本。 20.???? Keepsdiscipline and proper work practices for himself and the team members assignedto him at all times. Also checks on personal hygiene, clean uniforms,sanitation and cleanliness of the workstations, sanitation of the work tools.Be aware of the dangers of contaminated food and the needs to proper checkingand turnover of the mise-en-place in the refrigerators. Reports to the Executive Chef on any problems to takeappropriate actions. 時刻保持自己和所管轄的員工的紀律性和適當?shù)牟僮?。并且檢查個人衛(wèi)生、整潔的工服、操作臺的?? 整潔和衛(wèi)生、清潔的器具。知道污染食品的危險和適當檢查,徹底清理冰箱的需要。向行政總廚匯報所有的問題并采取適當?shù)男袆印?21.???? Followup on any changes in new recipes or work methods pertaining to any new menus,daily specials, ?and promotional activities as perinstructions given by the ExecutiveChef. 遵照行政總廚要求的任何新菜單的改動和對于新菜單、每日特供菜單、促銷活動所采取的任何 工作方法。 22.???? Worksclosely with the ExecutiveChef on determining the quantity of food items and mise-en-place to beproduced, bought or prepared for that day. With a view to exercise the maximumcontrol on wastage and achieve optimum profitability. 緊密配合行政總廚對于當天食品數(shù)量的定購。最大限度的杜絕浪費已獲得最佳的收益率。 23.???? Checksall equipments belonging to his department and make sure that all are in goodworking order, and if necessary reports to the Chef for any faults and problemsto be solved. Prepares the necessary work orders to the Engineering department. 檢查所有歸屬于該部門的設備,確保所有設備正常運轉,如果需要向行政總廚匯報所有問題。準備遞送工程部門的維修單。 24.???? Ensuresthat recipes and costing are established and updated. 確保菜譜和成本的存在和更新。 25.???? Monitorfood quality and quantity to ensure the most economical usage of ingredients. 監(jiān)控食品的質量和數(shù)量是確保最大限度的節(jié)約原材料。 26.???? Attendmonthly management meetings, operationsmeetings and hold daily briefings in the absence of the Executive Chef. 在行政總廚缺席的情況下出席每月管理者會議、運營部會議以及組織部門會議。 27.???? Advisenew menus and seasonal food concept changes with the help of the Executive Chef. 協(xié)助行政總廚廚師對新菜單提出建議和改變季節(jié)性食品的觀念。 28.???? Liaisewith the Chef on daily basis to advise of any challenges and that the guestwill experience no delays during the service period. 組織廚師日?;镜奶魬?zhàn),令客人感受無任何延誤的服務。 29.???? Checkthe quality of food prepared by team member to the required standard and makenecessary adjustments. 檢查員工準備的食品質量按需求標準和做出必要的調整。 30.???? Selectteam member that display qualities and attributes that reflect the departmentstandards. 選擇有良好表現(xiàn)和工作態(tài)度的員工作為部門標準。 31.???? Managesthe training function and ensures all team member certified in their positionbefore taking charge of an area of responsibility. 管理培訓和確保所有員工在他上任他的崗位之前具有該崗位合格的資質。 32.???? Monitorsthe overall food operation and ensures that food items are being prepared in atimely and correct manner. 監(jiān)控整個食品操作并確保食品按時和正確地操作。 33.???? Responsiblefor overseeing the cleanliness, hygiene and maintenance of the kitchen andundertakes steps necessary to maintain the highest possible standards in thisarea. 負責察看清潔、衛(wèi)生和廚房維護,并采取必須的步驟保持區(qū)域最高的標準。 34.???? Attendscommunication meetings and is responsible for ensuring all team member in hisarea receives this communication. 參加交流會議并負責確保所有的員工獲得此交流信息以確保員工的高度滿意。 35.???? Controls,monitors and is responsible for the optimum food cost to yield the maximumamount of outlet profit and maximum guest satisfaction. 控制、監(jiān)控和負責獲得最佳的成本控制以獲得各部分的最佳收益和最佳客人滿意度。 36.???? Worksvery closely with the Chefand meets regularly to determine menu selections and specials that is bothsatisfying to guest and profitable to outlet. 與廚師緊密合作,常規(guī)會面決定菜單的選擇,以同時讓客人滿意和獲得各部分滿意的收益。 37.???? Reviewsall time sheets to ensure that team member working times and meal breaks areaccurate.檢查所有的時間表以確保所有員工的工作時間和用飯時間準確。 38.???? Atall times understand, practice and promote the teamwork approach to achievemissions, goals, and overall departmental standards. 時刻理解、實踐和促進團隊的工作方法,達到使命和目標和部門的總體標準。 39.????Preparing menus, considering number ofguests, market condition popularity of various dishes, recent menus andreligious or other holidays. 當有宴會或其他特殊活動時同宴會廳經(jīng)理共同協(xié)商菜單并定價。
  • 廚師長

    1.2萬-1.4萬
    阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.????????Planning, Preparation andImplementation of High Quality Food& Beverage Products and Set-up’s in allAreas and? Restaurants. 計劃和準備執(zhí)行高質量的食品和擺設在指定的餐廳。 2.????????Seamless working with Recipes,Standards and Plating Guides. 嚴格按照菜譜、標準和擺盤標準。 3.????????Maintenance of all HACCP aspects withinthe hotel operation. 在酒店運營之中保持HACCP各方面要求。 4.????????Correct usage of all equipment, toolsand machines. 正確操作所有的設備、器具和機器。 5.????????Must focus on constant improvement ofTraining Manuals and SOP’s. 必須對具有持續(xù)性的人員培訓和標準與程序的提高和改善保持關注。 6.????????Must participate actively in DailyQuality initiatives (Daily Chef Briefings, Monthly Team Meetings) in order toconstantly improve the Culinary operation, meet targets and keep communicationflowing. 必須積極主動參加每日質量會議(每日廚師晨會、團隊會議),以保持廚房運營持續(xù)地提高,達到目標和保持順暢地交流。 7.????????Can be asked to work for off siteevents. 可以被要求進行外賣工作。 8.????????Can be asked to complete tasks and jobsoutside the kitchen areas. 可以被要求在廚房以外的地點完成工作。 9.????????Can be utilised during inventories. 可以被要求進行盤存工作。 10.???? Allteam members have to be knowledgeable about occupancy, events, forecast andachievements.所有員工都應知道關于住宿率,宴會,預測計劃和收益。 11.???? Preperationof menus as per request, in timely fashion. 及時的按要求準備菜單。 12.???? Workingon new dishes for food tastings in combination of digital pictures. 新菜品的制作在品嘗上要結合數(shù)碼照片。 13.???? Controlof stations within the kitchen. 調節(jié)廚房內部的崗位。 14.???? Closeworking relationship with the Stewarding Department to ensure high levels ofcleanliness and low levels of lost and breakages. 與管事部緊密的工作關系確保高質量的清潔和最低程度的破損。 15.???? Everyguest request must be responded to complete satisfaction. 對于每位客人的要求要作出回應使客人滿意。 16.???? Havinga open-minded approach to constructive feedback. 用虛心的態(tài)度去接受有建設性的意見。 17.???? Purchaseand control of produce. 采購和控制產(chǎn)品。 18.???? Maintainat all times a professional and positive attitude towards his team members, andsupervisors alike, and behave in accordance to the established hotel rules andteam member handbook for him and team member under his supervision. To ensuresmooth operation of the department. 時刻保持對于同事和主管等一個專業(yè)和積極的態(tài)度,依據(jù)酒店的規(guī)則和員工手冊的要求行???? 為舉止,確保部門的良好運營。 19.???? Coordinate,organize and participate in all production pertaining to the kitchen. Checksand follow-up on the mise-en-place of the ala carte menu and daily menus,seasonal specials. Maintains the standards of preset recipes, portion controland costing at all times. 協(xié)調、組織和參與和廚房有關的所有產(chǎn)品的制作,檢查并依照零點菜單和每日菜單,季節(jié)特供菜單。時刻保持預先設置菜單的標準,份量和成本。 20.???? Keepsdiscipline and proper work practices for himself and the team members assignedto him at all times. Also checks on personal hygiene, clean uniforms,sanitation and cleanliness of the workstations, sanitation of the work tools.Be aware of the dangers of contaminated food and the needs to proper checkingand turnover of the mise-en-place in the refrigerators. Reports to the Executive Chef on any problems to takeappropriate actions. 時刻保持自己和所管轄的員工的紀律性和適當?shù)牟僮?。并且檢查個人衛(wèi)生、整潔的工服、操作臺的?? 整潔和衛(wèi)生、清潔的器具。知道污染食品的危險和適當檢查,徹底清理冰箱的需要。向行政總廚匯報所有的問題并采取適當?shù)男袆印?21.???? Followup on any changes in new recipes or work methods pertaining to any new menus,daily specials, ?and promotional activities as perinstructions given by the ExecutiveChef. 遵照行政總廚要求的任何新菜單的改動和對于新菜單、每日特供菜單、促銷活動所采取的任何 工作方法。 22.???? Worksclosely with the ExecutiveChef on determining the quantity of food items and mise-en-place to beproduced, bought or prepared for that day. With a view to exercise the maximumcontrol on wastage and achieve optimum profitability. 緊密配合行政總廚對于當天食品數(shù)量的定購。最大限度的杜絕浪費已獲得最佳的收益率。 23.???? Checksall equipments belonging to his department and make sure that all are in goodworking order, and if necessary reports to the Chef for any faults and problemsto be solved. Prepares the necessary work orders to the Engineering department. 檢查所有歸屬于該部門的設備,確保所有設備正常運轉,如果需要向行政總廚匯報所有問題。準備遞送工程部門的維修單。 24.???? Ensuresthat recipes and costing are established and updated. 確保菜譜和成本的存在和更新。 25.???? Monitorfood quality and quantity to ensure the most economical usage of ingredients. 監(jiān)控食品的質量和數(shù)量是確保最大限度的節(jié)約原材料。 26.???? Attendmonthly management meetings, operationsmeetings and hold daily briefings in the absence of the Executive Chef. 在行政總廚缺席的情況下出席每月管理者會議、運營部會議以及組織部門會議。 27.???? Advisenew menus and seasonal food concept changes with the help of the Executive Chef. 協(xié)助行政總廚廚師對新菜單提出建議和改變季節(jié)性食品的觀念。 28.???? Liaisewith the Chef on daily basis to advise of any challenges and that the guestwill experience no delays during the service period. 組織廚師日?;镜奶魬?zhàn),令客人感受無任何延誤的服務。 29.???? Checkthe quality of food prepared by team member to the required standard and makenecessary adjustments. 檢查員工準備的食品質量按需求標準和做出必要的調整。 30.???? Selectteam member that display qualities and attributes that reflect the departmentstandards. 選擇有良好表現(xiàn)和工作態(tài)度的員工作為部門標準。 31.???? Managesthe training function and ensures all team member certified in their positionbefore taking charge of an area of responsibility. 管理培訓和確保所有員工在他上任他的崗位之前具有該崗位合格的資質。 32.???? Monitorsthe overall food operation and ensures that food items are being prepared in atimely and correct manner. 監(jiān)控整個食品操作并確保食品按時和正確地操作。 33.???? Responsiblefor overseeing the cleanliness, hygiene and maintenance of the kitchen andundertakes steps necessary to maintain the highest possible standards in thisarea. 負責察看清潔、衛(wèi)生和廚房維護,并采取必須的步驟保持區(qū)域最高的標準。 34.???? Attendscommunication meetings and is responsible for ensuring all team member in hisarea receives this communication. 參加交流會議并負責確保所有的員工獲得此交流信息以確保員工的高度滿意。 35.???? Controls,monitors and is responsible for the optimum food cost to yield the maximumamount of outlet profit and maximum guest satisfaction. 控制、監(jiān)控和負責獲得最佳的成本控制以獲得各部分的最佳收益和最佳客人滿意度。 36.???? Worksvery closely with the Chefand meets regularly to determine menu selections and specials that is bothsatisfying to guest and profitable to outlet. 與廚師緊密合作,常規(guī)會面決定菜單的選擇,以同時讓客人滿意和獲得各部分滿意的收益。 37.???? Reviewsall time sheets to ensure that team member working times and meal breaks are accurate.檢查所有的時間表以確保所有員工的工作時間和用飯時間準確。 38.???? Atall times understand, practice and promote the teamwork approach to achievemissions, goals, and overall departmental standards. 時刻理解、實踐和促進團隊的工作方法,達到使命和目標和部門的總體標準。 39.????Preparing menus, considering number ofguests, market condition popularity of various dishes, recent menus andreligious or other holidays. 當有宴會或其他特殊活動時同宴會廳經(jīng)理共同協(xié)商菜單并定價。 40.???? To ensure that allteam members have a complete understanding of and adhere to the Hotel’s Teammember Rules and Regulations.確保員工充分的理解并遵守員工手冊內容。
  • 餅房總廚

    1萬-1.5萬
    阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.????????To assist the Executive Chef with the planning of dessert menus and food promotions. 協(xié)助行政總廚制定甜品菜單及食品節(jié)。 2.????????To control standards of food productionand presentation throughout the hotel. 控制餅房出產(chǎn)的標準。 3.????????To examine goods and quality ofreceived goods. 監(jiān)測收貨的食品質量。 4.????????He controls the Cooks to follow overstandard recipes and methods of preparation. 控制廚師要按照配料卡標準及程序準備食品。 5.????????He informs the Executive Chefimmediately of bad products. 及時將變質食品拿出并通知行政總廚。 6.????????To assist Executive Chef with the planning anddesign of new Pastry andBakery Kitchensand improvement schemes. 協(xié)助行政總廚設計新的餅房計劃并提出改進方案。 7.????????To discuss with the Executive Chef onthe choice of Pastry/BakeryKitchenequipment. 同行政總廚共同討論如何精選餅房設備。 8.????????In absence of the Executive Chef, heworks closely with the Management. 當行政總廚不在時,負責與管理層溝通。 9.????????To keep up to date with new developmenttechniques and equipment and instructs his team member on how to use itcorrectly. 保證食品、機器不斷更新并指導餅房員工如何正確使用。 10.????To work closely with the Executive Chefon the development of food control procedures. 同行政總廚共同研究如何發(fā)展餅房食品控制程序。 11.????To assist with the costing and pricingof dessert menus and other food services havingtaken into consideration the profit margins lined out in the hotel budgets. 協(xié)助成本制定甜品菜單價錢,其他食品服務也要考慮到酒店預算的盈利差額。 12.????Together with the Executive Chefinvestigates pastry food cost problem with a view to take whatever correctiveaction may be necessary. 同行政總廚共同監(jiān)測餅房食品成本并及時糾正其中出現(xiàn)的問題。 13.????He also liaises with BanquetDepartmental and Outlet Manager on guest comments and follows up with necessaryaction. 同時也要同宴會廳及各餐廳經(jīng)理共同協(xié)助有關客人意見。 14.????To examine constantly food supplies toensure that they conform to the quality standards stipulated by the company areadhered to. 持續(xù)檢查食品供應的質量確保食品質量達到希爾頓標準。 15.????The Pastry Chef is responsible for thepurchase of food in absence of the Executive Chef. In cooperation with thePurchasing Manager, he makes sure we get the best quality for the best ??price. 在行政總廚不在時餅房廚師長要負責餅房食品采購,同采購部經(jīng)理共同以最低的價錢買到最好的食品。 16.????He is responsible for the quality ofall food prepared in the kitchen he supervises. He constantly inspects taste,temperature and visual appeal. 負責所有餅房食品質量的準備。要不斷的檢查食品的味道、溫度、 外觀視覺。 17.???? Planning,Preparation and Implementation of High Quality Food& Beverage Products andSet-up’s in all Areas and? Restaurants. 計劃和準備執(zhí)行高質量的食品和擺設在指定的餐廳。 18.???? Maintenanceof all HACCP aspects within the hotel operation. 在酒店運營之中保持HACCP各方面要求。 19.???? Correctusage of all equipment, tools and machines. 正確操作所有的設備、器具和機器。 20.???? Mustfocus on constant improvement of Training Manuals and SOP’s. 必須對具有持續(xù)性的人員培訓和標準與程序的提高和改善保持關注。 21.???? Mustparticipate actively in Daily Quality initiatives (Daily Chef Briefings,Monthly Team Meetings) in order to constantly improve the Culinary operation,meet targets and keep communication flowing. 必須積極主動參加每日質量會議(每日廚師晨會、團隊會議),以保持廚房運營持續(xù)地提高,達到目標和保持順暢地交流。 22.???? Canbe asked to work for off site events. 可以被要求進行外賣工作。 23.???? Canbe asked to complete tasks and jobs outside the kitchen areas. 可以被要求在廚房以外的地點完成工作。 24.???? Canbe utilised during inventories. 可以被要求進行盤存工作。 25.???? Allteam members have to be knowledgeable about occupancy, events, forecast andachievements.所有員工都應知道關于住宿率,宴會,預測計劃和收益。 26.???? Workingon new dishes for food tastings in combination of digital pictures. 新菜品的制作在品嘗上要結合數(shù)碼照片。 27.???? Closeworking relationship with the Stewarding Department to ensure high levels ofcleanliness and low levels of lost and breakages. 與管事部緊密的工作關系確保高質量的清潔和最低程度的破損。 28.???? Willingnessto learn and adapt to changes. 積極的學習和適當?shù)母淖儭?29.???? Havinga open-minded approach to constructive feedback. 用虛心的態(tài)度去接受有建設性的意見。 30.???? Maintainat all times a professional and positive attitude towards his team members, andsupervisors alike, and behave in accordance to the established hotel rules andteam member handbook for him and team member under his supervision. To ensuresmooth operation of the department. 時刻保持對于同事和主管等一個專業(yè)和積極的態(tài)度,依據(jù)酒店的規(guī)則和員工手冊的要求行???? 為舉止,確保部門的良好運營。 31.???? Keepsdiscipline and proper work practices for himself and the team members assignedto him at all times. Also checks on personal hygiene, clean uniforms,sanitation and cleanliness of the workstations, sanitation of the work tools.Be aware of the dangers of contaminated food and the needs to proper checkingand turnover of the mise-en-place in the refrigerators. Reports to the Executive Chef on any problems to takeappropriate actions. 時刻保持自己和所管轄的員工的紀律性和適當?shù)牟僮鳌2⑶覚z查個人衛(wèi)生、整潔的工服、操作臺的?? 整潔和衛(wèi)生、清潔的器具。知道污染食品的危險和適當檢查,徹底清理冰箱的需要。向行政總廚匯報所有的問題并采取適當?shù)男袆印?32.???? Checksall equipments belonging to his department and make sure that all are in goodworking order, and if necessary reports to the Chef for any faults and problemsto be solved. Prepares the necessary work orders to the Engineering department. 檢查所有歸屬于該部門的設備,確保所有設備正常運轉,如果需要向行政總廚匯報所有問題。準備遞送工程部門的維修單。 33.???? Monitorfood quality and quantity to ensure the most economical usage of ingredients. 監(jiān)控食品的質量和數(shù)量是確保最大限度的節(jié)約原材料。 34.???? Checkthe quality of food prepared by team member to the required standard and makenecessary adjustments. 檢查員工準備的食品質量按需求標準和做出必要的調整。 35.???? Selectteam member that display qualities and attributes that reflect the departmentstandards. 選擇有良好表現(xiàn)和工作態(tài)度的員工作為部門標準。 36.???? Managesthe training function and ensures all team member certified in their positionbefore taking charge of an area of responsibility. 管理培訓和確保所有員工在他上任他的崗位之前具有該崗位合格的資質。 37.???? Monitorsthe overall food operation and ensures that food items are being prepared in atimely and correct manner. 監(jiān)控整個食品操作并確保食品按時和正確地操作。 38.???? Responsiblefor overseeing the cleanliness, hygiene and maintenance of the kitchen andundertakes steps necessary to maintain the highest possible standards in thisarea. 負責察看清潔、衛(wèi)生和廚房維護,并采取必須的步驟保持區(qū)域最高的標準。 39.???? Attendscommunication meetings and is responsible for ensuring all team member in hisarea receives this communication. 參加交流會議并負責確保所有的員工獲得此交流信息以確保員工的高度滿意。 40.???? Controls,monitors and is responsible for the optimum food cost to yield the maximumamount of outlet profit and maximum guest satisfaction. 控制、監(jiān)控和負責獲得最佳的成本控制以獲得各部分的最佳收益和最佳客人滿意度。 41.???? Atall times understand, practice and promote the teamwork approach to achievemissions, goals, and overall departmental standards. 時刻理解、實踐和促進團隊的工作方法,達到使命和目標和部門的總體標準。 42.???? To ensure that allteam members have a complete understanding of and adhere to the Hotel’s Teammember Rules and Regulations.確保員工充分的理解并遵守員工手冊內容。
  • 阿勒泰 | 3年以上 | 學歷不限
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    Position Summary職位概述 Supervises and ensures smooth and efficient operation of the kitchen and service area of Team Restaurant. Responsible for the kitchen production, preparation and presentation. Provide training and supervision toTeam Restaurant team members and to maintain cost control.??????? 保證員工餐廳廚房及服務區(qū)域順利、有效運作。負責廚房出品、準備及展示。為員工提供培訓及指導,并控制成本。 3.?????? Take part in the planning and costing of menus. 參與設計菜單和成本控制。 4.?????? Develop and write standard recipes. 發(fā)展并完成標準菜單。 5.?????? Develop new dishes and products. 發(fā)展新菜肴及產(chǎn)品。 6.?????? Ensure that outstanding culinary technical skills are maintained. 保證出色的菜肴烹調技術。 7.?????? MaintainTeam Restaurant is kept to the required level of hygiene as required by the local health and sanitation law. 保證員工餐廳達到當?shù)匦l(wèi)生局標準。 8.?????? Supervise cleaning of the kitchen, service area, storeroom and equipment. 保證員工餐廳達到當?shù)匦l(wèi)生局標準。 9.?????? Take part in the preparation and planning and department/unit/outlet goals and objectives. 參與準備及計劃部門目標。 10.?? Establish standards of food quality and preparation and ensure they are strictly adhered to. 建立食品質量和展示標準,并保證嚴格執(zhí)行。 11.?? Assist with the development of new products and services. 協(xié)助發(fā)展新產(chǎn)品及服務。 12.?? Ensure the service area ofTeam Restaurant is clean, tidy and comfortable. 保證員工餐廳服務區(qū)域干凈、整齊、舒適。 13.?? Monitor the implementation of quality management systems. 監(jiān)督質量管理體系的實施。 14.?? Assist in the preparation and management of the unit/outlet budgets. 協(xié)助準備及管理部門預算。 15.?? Assist with the preparation of performance report for the unit/outlet. 協(xié)助準備部門工作表現(xiàn)報告。 16.?? Assist with analysis of trend data. 協(xié)助分析數(shù)據(jù)趨勢。 17.?? Develop and monitor the implementation of purchasing procedures. 發(fā)展及管理實施采購程序。 18.?? Prepare budgets for purchases. 準備采購預算。 19.?? Establish economical order quantities. 建立經(jīng)濟的訂購數(shù)量。 20.?? Develop stock control procedures. 管理庫存管理程序。 21.?? Prepare and interpret stock reports. 準備及解釋庫存報告。 22.?? Purchase stock/inventory according to purchasing procedures and specifications. 依照采購程序及明細采購及庫存。 23.?? Handle and store stock according to stock control procedures. 根據(jù)庫存管理程序管理及儲存物品。 24.?? Coordinate work operations withinTeam Restaurant. 協(xié)調員工餐廳內部運作程序。 25.?? Check the quality of food prepared by team member to the required standard and make necessary adjustments. 檢查員工準備的食品質量按需求標準和做出必要的調整。 26.?? Develop performance standards for operations in the department/unit/outlet. 建立部門內部動作工作表現(xiàn)標準。 27.?? Assess work operations and prepare plans to implement change when required. 根據(jù)需要評定運作程序并制訂計劃。 28.?? Coordinate between other department/units. 協(xié)調與其他部門關系。 29.?? Monitor productivity of the unit. 管理部門勞動生產(chǎn)率。 30.?? Reviews all time sheets to ensure that team member working times and meal breaks are accurate.檢查所有的時間表以確保所有員工的工作時間和用餐時間準確。 31.?? At all times understand, practice and promote the teamwork approach to achieve missions, goals, and overall departmental standards. 時刻理解、實踐和促進團隊的工作方法,達到使命和目標和部門的總體標準。 32.?? To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. 確保員工充分的理解并遵守員工手冊內容。 33.?? The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ,該部門有權更改或補充該職位描述。 34.?? Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的職責和被指派的職責。
  • 阿勒泰 | 經(jīng)驗不限 | 學歷不限
    • 五險一金
    • 包吃包住
    • 節(jié)日禮物
    • 技能培訓
    • 崗位晉升
    • 管理規(guī)范
    • 帶薪年假
    有投必應
    有投必應
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責】 1、擺放更換展示柜菜品菜牌,了解菜價和菜品供應,整理點菜夾,打掃區(qū)域衛(wèi)生; 2、了解當餐提供菜肴的品種、價格、新增菜品,有無重點推銷; 3、與廚房及時溝通,了解菜品供應數(shù)量,海鮮產(chǎn)品的新鮮程度,主動向客人介紹; 4、根據(jù)客人的人數(shù),推薦菜品數(shù)量,規(guī)格,介紹新推出的菜品和特色菜; 5、根據(jù)客人的消費檔次介紹相應的菜品,并介紹各種菜的烹調方法以及口味; 6、掌握各種菜式的制作過程,熟悉菜肴的口味,特色原料配料及營養(yǎng)價值。 【崗位要求】 1、接受過餐飲服務方面的專業(yè)培訓; 2、了解餐廳和整個酒店的各種設施及使用情況; 3、具有一定的營養(yǎng)學和心理學知識,具有較強的促銷能力; 4、服務意識強,性格外向,頭腦靈活,工作認真、善于交際。
  • 阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    The Asst. F&B Manager has the key responsibility of ensuring thatall the Food and Beverage outlets. Conference and Banqueting operations aremanaged as successful independent profit centers, ensuring maximum guestsatisfaction and consistency inline with Hilton International Standards. Thiswill be achieved through the key strategies of planning, controlling,organizing and marketing. 餐飲部副經(jīng)理的主要職責是確保所有分部門,會議及宴會的運營和成功的獨立的利潤部門,在符合希爾頓集團的標準前提下來達到客人的滿意度并保持一貫性。此目標的實現(xiàn)需要通過戰(zhàn)略策劃,控制,組織和營銷等途徑來完成。 1.????????Listens and respondsspontaneously to questions asked by the guests, team members and suppliers.Tries to find a solution. 傾聽和回應由客人,團隊成員和供應商詢問的問題,試圖找到解決辦法。 2.????????Finds an immediatesolution to precise and simple problems. 找到能夠準確解決問題的方法。 3.????????Knows how to improviseon an emergency situation. 了解怎樣處理緊急情況。 4.????????Learns lessons fromdifficult experiences to be proactive in ones area of competence. 吸取以往的經(jīng)驗教訓來增強對事務的預見性能力。 5.????????Peacemaker. Doeseverything to anticipate and respond to guests needs. Arbitrates divergentinterests and guaranty a friendly environment. 和平使者。預期并回復客人的需求。在確保友好環(huán)境的前提下合理的處理各項分歧。 6.????????Respects the procedures.Is punctual, has a good appearance, accomplishes tasks with precision. 遵守程序。準時的,良好的形象,精確的完成任務。 7.????????Is trustworthy. Monitorsthe quality of owns work, and takes responsibility for it. Does what says willdo. 可信賴的。監(jiān)督自己的工作并勇于承擔責任,說到做到。 8.????????Ensures that rules andprocedures are respected. Advises the appropriate person of any situation whichcould result in a lack of quality/security. 確保各項規(guī)章制度良好的遵守并執(zhí)行。為將會導致破壞服務質量或安全問題的行為提出忠告。 9.????????Is open to others. Asksfor advise of others. Is conscious of his role in creating a team image. 尋求他人的忠告。清楚自己的角色是在創(chuàng)建一個集體形象。 10.???? Is a teamplayer. Demonstrates flexibility in adapting to team constraints. 團隊的領導人。 靈活的適應團隊的制約因素。 11.???? Respectsothers and their cultures. Encourages consensus building. 尊重他人以及其文化特點。 鼓勵建立共識。 12.???? Is open toideas of others, receptive to those ideas and able to adapt established way ofworking. 聽取并尊重他人的建議來適應已確定的工作方法。 13.???? Enthusiasticallyproposes and implements creative solutions in area of responsibility in orderto stay ahead of the game. 踴躍提出并實施創(chuàng)造性的解決辦法,以保持地位。 14.???? Understandingrelevant OH&S legislation & the implications on the operation of thedepartment. 了解 OH&S 的各項規(guī)定,并熟悉其與日常經(jīng)營中的關系。 15.???? Communicatingto the team their responsibilities within OH&S. 通過與員工交流使其了解 OH&S規(guī)定的責任及義務。 16.???? Ensuringthat safe and healthy working practices are implemented at all times. 確保所有安全及衛(wèi)生程序的執(zhí)行。 17.???? Understandsand knows how to anticipate the needs of the guests. Puts his self in positionto get feedbacks from guests. 理解和懂得如何預計客人的需要。 站在客人的立場上考慮問題。 18.???? Agreeingand implementing actions to make improvements to customer service. 就如何改進對客服務采取相應的措施。 19.???? Positivelydealing with and learning from customer complaints and comments with follow upand feedback to the Food and Beverage Manager. 以積極的態(tài)度處理客人的投訴及建議,并把必要的信息反饋給餐飲部經(jīng)理。 20.???? Making sureall customer requests and queries are responded to promptly and effectivelywhile assisting on the floor during operation hours each day. 在服務時間內以積極的態(tài)度,高效、準確的定位及滿足客人要求及需要。 21.???? To be ableto uncover the major causes of satisfaction and dissatisfaction, and ensuringthat the information is communicated to actors further up the hierarchy. 能夠發(fā)現(xiàn)導致客人滿意或不滿意的緣由,并及時與管理層溝通確保進一步的跟蹤服務。 22.???? To ensureall standards for Service Delivery as identified in the Guest SatisfactionManual and the Standard Operating and Procedures Manual are consistentlydelivered throughout the department. 確保在對客服務指南,標準服務手冊中的所有標準都能夠在整個部門持續(xù)的貫徹。 23.???? Havingdetailed knowledge of Departmental Standards. 熟悉部門服務標準。 24.???? Being ableto explain the Standards to the team. 可以清楚的向其他員工解釋服務標準 25.???? Assessingteam member performance against standards. 能夠按照服務標準評估其他員工的工作表現(xiàn)。 26.???? MonitoringStandards through regular Standards Review checks. 通過反復檢查,督導服務標準的實施工作。 27.???? Developingaction plans to address shortfalls in Standards and identifying shortfallsbefore they affect customer service. 針對工作中的不足制定計劃,以避免影響對客服務質量。 28.???? Implementingand following though improvements identified. 針對于工作中的不足采取必要的行動。 29.????To plan, prioritiesorganize and control the day-to-day operation. 計劃,確定優(yōu)先次序,組織及控制每日餐廳的運營。 30.???? Communicatingeffectively with Front Office and Groups & Tours to maximise in house andgroup business for the Atrium, ensuring direct liaison with Group Leaders uponarrival. 有效的與前臺及團隊領隊協(xié)調,盡可能的增加餐廳生意,與領隊保持直接聯(lián)系。 31.???? Todescribe, assign and delegate duties and authority for the operation of theRestaurant at all times. 分配, 指派,組織授權餐廳日常的經(jīng)營工作。 32.???? Understandingwhat’s going on in other departments and implications for your own department. 了解酒店其他部門的經(jīng)營活動及其與自己部門的影響。 33.???? Planningahead and ensuring adequate resources are available 預先準備并確保各種經(jīng)營設施設備的充足。 34.???? Managingthe departmental operation and taking action where necessary to ensure smoothrunning and participating in service duties during service periods, wherenecessary. 有效管理部門運作,為保證服務及餐廳的正常運營采取必要的措施。 35.???? Toco-ordinate with Engineering and Housekeeping Departments to ensure maintenanceand cleanliness. Ensure follow-up procedures are maintained. 與客房部及工程部通力合作,保證部門設施的完好及清潔。 36.???? Maintainingin-depth technical knowledge and skills required for the job 確保崗位所需知識的更新。 37.???? Toparticipate in future menu changes with the F&B Manager and the ExecutiveChef taking into consideration new F&B trends, market demands and salesachievements. 協(xié)助餐飲部經(jīng)理及行政總廚根據(jù)餐飲發(fā)展趨勢,適當需求及銷售情況進行餐廳菜單的修改。 38.???? To attend& participate in regular F&B, operational & roster meetings. 參加餐飲部例會。 39.???? AssistF&B Manager with the preparation of the Events Brochure and outletpromotions. 協(xié)助餐飲部經(jīng)理,準備促銷活動宣傳冊。 40.???? Identifying,communicating and action potential sales leads. 共同鑒定和溝通與潛在的銷售線索。 41.???? Creating anenvironment where “everyone sells”. 建立一個每個人都進行促銷的工作環(huán)境。 42.???? Setobjectives for self and the team those are higher than in the past. Improveaction taken in order to create more sales. 為自己和團隊設定高一層次的目標來增加銷售額。 43.???? Using keymonitors and financial targets to evaluate the department’s performance andmake future plans. 在餐廳運營表現(xiàn)及財務目標的基礎上,對餐廳的工作表現(xiàn)進行評估,制定未來發(fā)展計劃。 44.???? To completeregular financial and operating reports, as required or requested by the Food& Beverage Manager. 完成餐飲部經(jīng)理要求的財務報表及各種日常財務報表。 45.???? Forecastingpotential revenues and costs. 能夠作出收入及成本預算。 46.???? Followingcompany control procedures. 遵守酒店的各項財務制度。 47.???? Controllingcosts without compromising standards. 堅決執(zhí)行各種成本制度。 48.???? Analyzingand explaining any financial variance against plan. 為團隊成員解釋分析財務計劃中的異常情況。 49.???? Set up andmaintain the Leave plans for the Department. 制定部門休假計劃。 50.???? Understandingthe aims of the hotel and the department’s role in achieving it. 理解酒店的目標,清楚部門在完成目標過程中所扮演的角色。 51.???? Communicatingto the team the key information concerning the strategy of the company. 與團隊溝通關于酒店的主要發(fā)展策略。 52.???? Keeping theteam up-to-date about departmental, hotel and company activities throughregular communication meetings & memos. This includes special events andpromotions in the restaurant. 隨時更新團隊成員與酒店其他部門的交流,了解酒店其他部門的活動,包括特殊活動,餐廳促銷等等。 53.???? Understandingthe quantity and quality of people needed to operate the department. 了解部門正常運轉所需要的人員及人員素質。 54.???? Carryingout selection interviews and making effective recruitment decisions. 負責面試并進行高效的招聘工作。 55.???? Ensuringthe new recruits have all relevant information before commencing employment. 保證應聘人員在入職前得到一切相關信息。 56.???? EnsuringStandards Training and assessments are carried out. 確定標準培訓及評估的實施。 57.???? Regularlyreviewing individual & team performance against objectives & providingfeedback. 根據(jù)部門目標及反饋,經(jīng)常性的對員工及團隊的表現(xiàn)加以評估。 58.???? Developingand implementing department training plans to meet business needs. 為了滿足商業(yè)需要,制定并實施部門培訓計劃。 59.???? Reviewingand evaluating all training activities. 回顧并評估所有培訓活動。 60.???? Assigningprojects and missions to facilitate the development of him self and his team. 合理的指派工作以此來發(fā)展自己和團隊。 61.????Adhere to the hotel’s security and emergencypolicies and procedures. 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 62.???? To ensure that all team members have acomplete understanding of and adhere to the Hotel’s Team member Rules and Regulations.確保員工充分的理解并遵守員工手冊內容。 63.????Communicatewith related restaurant chef in-charge and work out the marketing promotionplan. Organize the marketing meeting and clearly present own ideas andplan about the promtions and market situation. 和相關餐廳廚師長商討市場營銷計劃。組織市場營銷會議并清晰表達自己對推廣活動和市場動態(tài)的看法和計劃。 64.???? The management reserves the right to change / extend this jobdescription if necessary at any point of time during her / his employment. 如有必要,該部門有權更改或補充該職位描述。
  • 阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.?????????To maintain a high customer service focus by approaching your job with the customers always in mind. 在整個工作過程中,始終保持高度的客戶服務意識。??????? 2.?????????To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 保持積極的工作態(tài)度,做好本職工作,并且主動解決問題,能夠始終清晰的與客人或同事進行交流。 3.?????????To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel. 能夠提出對酒店的運作及環(huán)境有益的意見或建議。 4.?????????To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the?hotel. 能夠積極的向客人及供應商推薦酒店的服務及設施。 5.?????????To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 在工作過程中能夠做好本職工作,保證自己及其他人的安全。 9.???????Creating an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 建立一種每個員工都關注如何能為客人創(chuàng)造“一次特殊經(jīng)歷”,提供非凡客戶服務的工作環(huán)境。 10.?????Actively seeking verbal feedback from customers and team member at each service period. 在服務期間積極收集客人及服務人員的反饋。 11.?????Agreeing and implementing actions to make improvements to customer service. 就如何改進對客服務采取相應的措施。 6.?????????Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Food and Beverage Manager. 以積極的態(tài)度處理客人的投訴及建議,并把必要的信息反饋給餐飲部經(jīng)理。 12.?????Making sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 在服務時間內以積極的態(tài)度,高效、準確的定位及滿足客人要求及需要。 13.?????Be available to assist on duty in the Restaurant & Bars during any busy days or special events. 當餐廳或酒吧繁忙的時候提供必要的幫助。 14.?????Be Pro-Active towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 積極主動的為客人服務,滿足客人任何合理要求,并且培訓員工能夠預見客人的需求。 15.???To ensure all standards for Service Delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department. 確保在對客服務指南,標準服務手冊中的所有標準都能夠在整個部門持續(xù)有效的貫徹。 16.???Having detailed knowledge of all departmental Standards. 熟悉部門服務標準。 17.???Being able to explain the standards to the team members and managers. 可以清楚的向其他員工解釋服務標準。 18.???Be able to assess team member performance against standards. 能夠按照服務標準評估其他員工的工作表現(xiàn)。 19.???Ensure that training on Departmental Standards is regularly conducted in the outlets. 確保日常部門的培訓能夠按照服務標準進行。 20.???Monitoring Standards through regular Standards Review checks. 通過反復檢查,督導服務標準的實施工作。 21.???Developing action plans to address shortfalls in Standards and identifying shortfalls before they affect customer service. 針對工作中的不足制定計劃,以避免影響對客服務質量。 22.???Implementing and following though improvements identified. 針對于工作中的不足采取必要的行動。 23.???To plan, priorities organize and control the day-to-day operation. 計劃,確定優(yōu)先次序,組織及控制每日餐廳的運營。 24.???Preparing rosters and job schedules for team member to meet business needs (taking into consideration internal activities and occupancy and external events, promotions etc). 制定每位員工的排班表及工作安排。(考慮內部活動,客人入住率, 特殊活動及產(chǎn)品促銷等) 25.???Communicating effectively with Front Office and Groups & Tours to maximise in house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 有效的與前臺及團隊領隊協(xié)調,盡可能的增加餐廳生意,與領隊保持直接聯(lián)系。 26.???To describe, assign and delegate duties and authority for the operation of the Restaurant at all times. 分配, 指派,組織授權餐廳日常的經(jīng)營工作。 27.???Understanding what’s going on in other departments and implications for your owndepartment. 了解酒店其他部門的經(jīng)營活動及其與自己部門的影響。 28.???Planning ahead and ensuring adequate resources are available. 預先準備并確保各種經(jīng)營設施設備的充足。 29.???Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary. 有效管理部門運作,為保證服務及餐廳的正常運營采取必要的措施。 30.???To co-ordinate with Engineering and Housekeeping Departments to ensure maintenance and cleanliness. Ensure follow-up procedures are maintained. 與客房部及工程部通力合作,保證部門設施的完好及清潔。 31.???Ensuring the shift is reviewed and handovers and briefings are carried out. 確認每個班次之間做好總結,并與下個班次進行工作交接。 32.???Maintaining in-depth technical knowledge and skills required for the job. 確保崗位所需知識的更新。 33.???Maintain event and function histories to assist with returning events. 保留餐廳活動記錄。 34.???To establish good communication with the Kitchen team. 與廚房的員工建立良好的溝通渠道。 35.???To participate in future menu changes with the F&B Manager and the Executive Chef taking into consideration new F&B trends, market demands and sales achievements. 協(xié)助餐飲部經(jīng)理及行政總廚根據(jù)餐飲發(fā)展趨勢,適當需求及銷售情況進行餐廳菜單的修改。. 36.???To attend & participate in regular F&B, operational & roster meetings. 參加餐飲部例會。 37.???To provide and communicate clear direction to the team. 為團隊提供正確的信息渠道 38.?????Understanding the aims of the hotel and the department’s role in achieving it. 理解酒店的目標,清楚部門在完成目標過程中所扮演的角色。 39.?????Communicating aims to the team. 與團隊溝通要達到的目標。 40.?????Setting and agreeing to departmental objectives for self and team. 制定團隊及成員的目標。 41.?????Representing the needs of the team to others in the hotel. 代表團隊與酒店的其他部門溝通。 42.?????Keeping the team up-to-date about departmental, hotel and company activities through regular communication meetings & memos. This includes special events and promotions in the restaurant.隨時更新團隊成員與酒店其他部門的交流,了解酒店其他部門的活動,包括特殊活動,餐廳促銷等等。 43.???To seek out and maximize departmental and hotel revenue opportunities. 尋找機會,增加酒店及部門的收入。 44.???Being aware of potential highs and lows in the business. 能夠預見營業(yè)狀況的變化。 45.???Creating and implementing sales promotions and team member incentives as per discussion with F&B? Manager. 經(jīng)過與餐飲部經(jīng)理商議之后,進行銷售促銷及員工獎勵活動。 46.???Assist F&B Manager with the preparation of the Events Brochure. 協(xié)助餐飲部經(jīng)理,準備促銷活動宣傳冊。 47.???Identifying, communicating and actioning potential sales leads. 共同鑒定和溝通與潛在的銷售線索. 48.???Creating an environment where “everyone sells”. 建立一個每個人都進行促銷的工作環(huán)境。 49.???To supervise the financial performance of the department in line with the profit plan. 在盈利預算的基礎上對餐廳的財務進行管理。 50.???Using key monitors and financial targets to evaluate the department’s performance and make future plans. 在餐廳運營表現(xiàn)及財務目標的基礎上,對餐廳的工作表現(xiàn)進行評估,制定未來發(fā)展計劃。 51.???To complete regular financial and operating reports, as required or requested by the Food & Beverage Manager. 完成餐飲部經(jīng)理要求的財務報表及各種日常財務報表。 52.???Forecasting potential revenues and costs. 能夠作出收入及成本預算。 53.???Following company control procedures. 遵守酒店的各項財務制度。 54.???Controlling costs without compromising standards. 堅決執(zhí)行各種成本制度。 55.???Analyzing and explaining any financial variance against plan. 為團隊成員解釋分析財務計劃中的異常情況。 56.???Set up and maintain the Leave plans for the Department. 制定部門休假計劃。 57.???To assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 根據(jù)酒店現(xiàn)狀及發(fā)展趨勢,選擇,培訓,發(fā)展員工的技能以滿足酒店需要。 58.???Understanding the quantity and quality of people needed to operate the department. 了解部門正常運轉所需要的人員及人員素質。 59.???Assist with carrying out selection interviews and making effective recruitment decisions. 輔助并進行高效的招聘工作。 60.???Ensuring that the new recruits have all relevant information before commencing employment.保證應聘人員在入職前得到一切相關信息。 61.???Assist with planning and ensuring departmental orientation is carried out. 輔助制定并執(zhí)行部門入職培訓計劃。 62.???Ensuring that the Orientation Training Manual for each outlets is kept up-to-date. 確保部門的培訓指南定期更新。 63.???Ensuring Standard Training and assessment is carried out. 確定標準培訓及評估的實施。 64.???To ensure the health, safety and well being of customers and all team members. 確保客人及員工的健康及安全。 65.?????Understanding relevant OH & S legislation & the implications on the operation of the department. 了解 OH&S 的各項規(guī)定,并熟悉其與日常經(jīng)營中的關系。 66.?????Communicating to the team their responsibilities within OH & S. 通過與員工交流使其了解?OH&S規(guī)定的責任及義務。 67.?????Ensuring that safe and healthy working practices are implemented at all times. 確保所有安全及衛(wèi)生程序的執(zhí)行。 68.?????Ensuring that Hygiene Training is conducted at least once per year. 確保每年至少組織一次食品安全培訓。 69.?????Communicate with related restaurant chef in-charge and work out the marketing promotion plan.Attend the marketing meeting and clearly present own ideas and plan about the promtions and market situation. 和相關餐廳廚師長商討市場營銷計劃。參與市場營銷會議并清晰表達自己對推廣活動和市場動態(tài)的看法和計劃。 70.?????Positively organize the photo shooting object with marketing department. Attend the photo shooting progress and drive the ideas. 積極組織市場部門進行拍攝任務。參與并給出想法。
  • 阿勒泰 | 經(jīng)驗不限 | 學歷不限
    • 五險一金
    • 包吃包住
    • 節(jié)日禮物
    • 技能培訓
    • 崗位晉升
    • 管理規(guī)范
    • 帶薪年假
    有投必應
    有投必應
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責】 確保執(zhí)行酒店政策方針和公司的品牌標準。 對于認可的員工實施培訓課程,進行全體員工的培訓和評估他們的能力 提前意識到缺少服務標準的對客服務并及時制定發(fā)展計劃,跟蹤和執(zhí)行改變 在工作中和下屬員工溝通,維護已確定的政策和方針。 在用餐期間確保及時糾正錯誤的餐位。 保持操作臺的干凈和整齊。 和廚房保持有效的溝通。 為團隊準備培訓課題。 在培訓中借助餐廳經(jīng)理。 良好的工作氛圍和下屬員工良好的工作關系。 在團隊中展現(xiàn)個人精神和嚴守時間。 問候客人,處理評論和問題,無論何時都要在用餐中提高銷售關注收入。 向客人推薦菜單的食品和酒水,適當?shù)臑榭腿它c單和服務食品和酒水。 維護良好的客戶關系和提高個人的修養(yǎng)。 依據(jù)庫存的要求來采購物品。 準備每周排班。 在經(jīng)理缺席期間負責運營。 接受餐廳經(jīng)理安排的其它工作。 為客人服務酒水和食品。 提出好的主意和建議在設計菜單和食品促銷的時候。 實施培訓課程和時間表格。 全面的食品和酒水知識。 熟練運用客人維護技能。 領導素能。 【崗位要求】 全面的餐飲服務經(jīng)驗和時尚的管理主義。 至少2年的餐飲運營經(jīng)驗。 至少2年以上的同崗位工作經(jīng)驗。 良好的運營和管理技能。 良好的儀容儀表。 積極主動。 團隊有良好的溝通才能,監(jiān)督和刺激員工的積極性。 良好的英文書面和口語能力。
  • 阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.????????To maintain a high customer service focus by approaching your job withthe customers always in mind. 在整個工作過程中,始終保持高度的客戶服務意識。??????? 2.????????To have a positive impact, taking personal responsibility and initiativeto resolve issues, always clearly communicating with both customers andcolleagues. 保持積極的工作態(tài)度,做好本職工作,并且主動解決問題,能夠始終清晰的與客人或同事進行交流。 3.????????To contribute ideas and suggestions to enhance operational/environmentalprocedures in the Hotel. 能夠提出對酒店的運作及環(huán)境有益的意見或建議。 4.????????To actively promote the service and facilities of the Hilton Hotels toguests and suppliers of the hotel. 能夠積極的向客人及供應商推薦酒店的服務及設施。 5.????????To perform all duties and responsibilities in a manner that ensures yoursafety and that of others in your workplace. 在工作過程中能夠做好本職工作,保證自己及其他人的安全。 9.?????? Creating anenvironment where everyone in the department is focus on “creating that specialexperience” to deliver exceptional customer service. 建立一種每個員工都關注如何能為客人創(chuàng)造“一次特殊經(jīng)歷”,提供非凡客戶服務的工作環(huán)境。 10.????Actively seeking verbalfeedback from customers and team member at each service period. 在服務期間積極收集客人及服務人員的反饋。 11.???? Agreeing andimplementing actions to make improvements to customer service. 就如何改進對客服務采取相應的措施。 6.????????Positively dealing withand learning from customer complaints and comments with follow up and feedbackto the Food and Beverage Manager. 以積極的態(tài)度處理客人的投訴及建議,并把必要的信息反饋給餐飲部經(jīng)理。 12.???? Making sureall customer requests and queries are responded to promptly and effectivelywhile assisting on the floor during meal periods each day. 在服務時間內以積極的態(tài)度,高效、準確的定位及滿足客人要求及需要。 13.???? Be availableto assist on duty in the Restaurant & Bars during any busy days or specialevents. 當餐廳或酒吧繁忙的時候提供必要的幫助。 14.???? BePro-Active towards guests, assisting them with any reasonable requests, andtraining all team member to see these things before the guests ask. 積極主動的為客人服務,滿足客人任何合理要求,并且培訓員工能夠預見客人的需求。 15.?? To ensureall standards for Service Delivery as identified in the Guest SatisfactionManual and the Standard Operating and Procedures Manual are consistentlydelivered throughout the department. 確保在對客服務指南,標準服務手冊中的所有標準都能夠在整個部門持續(xù)有效的貫徹。 16.??Having detailed knowledge of all departmental Standards. 熟悉部門服務標準。 17.??Being able to explain the standards to the team members and managers. 可以清楚的向其他員工解釋服務標準。 18.??Be able to assess team member performance against standards. 能夠按照服務標準評估其他員工的工作表現(xiàn)。 19.??Ensure that training on Departmental Standards is regularly conducted inthe outlets. 確保日常部門的培訓能夠按照服務標準進行。 20.??Monitoring Standards through regular Standards Review checks. 通過反復檢查,督導服務標準的實施工作。 21.??Developing action plans to address shortfalls in Standards andidentifying shortfalls before they affect customer service. 針對工作中的不足制定計劃,以避免影響對客服務質量。 22.??Implementing and following though improvements identified. 針對于工作中的不足采取必要的行動。 23.?? To plan,priorities organize and control the day-to-day operation. 計劃,確定優(yōu)先次序,組織及控制每日餐廳的運營。 24.?? Preparing rosters and job schedules for team member to meet businessneeds (taking into consideration internal activities and occupancy and externalevents, promotions etc). 制定每位員工的排班表及工作安排。(考慮內部活動,客人入住率, 特殊活動及產(chǎn)品促銷等) 25.?? Communicating effectively with Front Office and Groups & Tours tomaximise in house and group business for the restaurant, ensuring directliaison with Group Leaders upon arrival. 有效的與前臺及團隊領隊協(xié)調,盡可能的增加餐廳生意,與領隊保持直接聯(lián)系。 26.?? To describe, assign and delegate duties and authority for the operationof the Restaurant at all times. 分配, 指派,組織授權餐廳日常的經(jīng)營工作。 27.??Understanding what’s going on in other departments and implications foryour owndepartment. 了解酒店其他部門的經(jīng)營活動及其與自己部門的影響。 28.??Planning ahead and ensuring adequate resources are available. 預先準備并確保各種經(jīng)營設施設備的充足。 29.?? Managing the departmental operation and taking action where necessary toensure smooth running and participating in service duties during serviceperiods, where necessary. 有效管理部門運作,為保證服務及餐廳的正常運營采取必要的措施。 30.?? To co-ordinate with Engineering and Housekeeping Departments to ensuremaintenance and cleanliness. Ensure follow-up procedures are maintained. 與客房部及工程部通力合作,保證部門設施的完好及清潔。 31.??Ensuring the shift is reviewed and handovers and briefings are carriedout. 確認每個班次之間做好總結,并與下個班次進行工作交接。 32.??Maintaining in-depth technical knowledge and skills required for the job. 確保崗位所需知識的更新。 33.??Maintain event and function histories to assist with returning events. 保留餐廳活動記錄。 34.??To establish good communication with the Kitchen team. 與廚房的員工建立良好的溝通渠道。 35.??To participate in future menu changes with the F&B Manager and theExecutive Chef taking into consideration new F&B trends, market demands andsales achievements. 協(xié)助餐飲部經(jīng)理及行政總廚根據(jù)餐飲發(fā)展趨勢,適當需求及銷售情況進行餐廳菜單的修改。. 36.??To attend & participate in regular F&B, operational & rostermeetings. 參加餐飲部例會。 37.?? To provideand communicate clear direction to the team. 為團隊提供正確的信息渠道 38.???? Understandingthe aims of the hotel and the department’s role in achieving it. 理解酒店的目標,清楚部門在完成目標過程中所扮演的角色。 39.???? Communicatingaims to the team. 與團隊溝通要達到的目標。 40.???? Setting andagreeing to departmental objectives for self and team. 制定團隊及成員的目標。 41.???? Representingthe needs of the team to others in the hotel. 代表團隊與酒店的其他部門溝通。 42.???? Keeping theteam up-to-date about departmental, hotel and company activities throughregular communication meetings & memos. This includes special events andpromotions in the restaurant.隨時更新團隊成員與酒店其他部門的交流,了解酒店其他部門的活動,包括特殊活動,餐廳促銷等等。 43.?? To seek outand maximize departmental and hotel revenue opportunities. 尋找機會,增加酒店及部門的收入。 44.??Being aware of potential highs and lows in the business. 能夠預見營業(yè)狀況的變化。 45.??Creating and implementing sales promotions and team member incentives asper discussion with F&B? Manager. 經(jīng)過與餐飲部經(jīng)理商議之后,進行銷售促銷及員工獎勵活動。 46.??Assist F&B Manager with the preparation of the Events Brochure. 協(xié)助餐飲部經(jīng)理,準備促銷活動宣傳冊。 47.??Identifying, communicating and actioning potential sales leads. 共同鑒定和溝通與潛在的銷售線索. 48.??Creating an environment where “everyone sells”. 建立一個每個人都進行促銷的工作環(huán)境。 49.?? Tosupervise the financial performance of the department in line with the profitplan. 在盈利預算的基礎上對餐廳的財務進行管理。 50.??Using key monitors and financial targets to evaluate the department’sperformance and make future plans. 在餐廳運營表現(xiàn)及財務目標的基礎上,對餐廳的工作表現(xiàn)進行評估,制定未來發(fā)展計劃。 51.??To complete regular financial and operating reports, as required orrequested by the Food & Beverage Manager. 完成餐飲部經(jīng)理要求的財務報表及各種日常財務報表。 52.??Forecasting potential revenues and costs. 能夠作出收入及成本預算。 53.??Following company control procedures. 遵守酒店的各項財務制度。 54.??Controlling costs without compromising standards. 堅決執(zhí)行各種成本制度。 55.??Analyzing and explaining any financial variance against plan. 為團隊成員解釋分析財務計劃中的異常情況。 56.??Set up and maintain the Leave plans for the Department. 制定部門休假計劃。 57.?? To assistwith selecting, training, coaching and developing people to meet current andfuture needs of the department and the hotel. 根據(jù)酒店現(xiàn)狀及發(fā)展趨勢,選擇,培訓,發(fā)展員工的技能以滿足酒店需要。 58.??Understanding the quantity and quality of people needed to operate thedepartment. 了解部門正常運轉所需要的人員及人員素質。 59.??Assist with carrying out selection interviews and making effectiverecruitment decisions. 輔助并進行高效的招聘工作。 60.??Ensuring that the new recruits have all relevant information beforecommencing employment.保證應聘人員在入職前得到一切相關信息。 61.??Assist with planning and ensuring departmental orientation is carriedout. 輔助制定并執(zhí)行部門入職培訓計劃。 62.??Ensuring that the Orientation Training Manual for each outlets is keptup-to-date. 確保部門的培訓指南定期更新。 63.??Ensuring Standard Training and assessment is carried out. 確定標準培訓及評估的實施。 64.?? To ensurethe health, safety and well being of customers and all team members. 確??腿思皢T工的健康及安全。 65.????Understanding relevant OH & S legislation & the implications onthe operation of the department. 了解 OH&S 的各項規(guī)定,并熟悉其與日常經(jīng)營中的關系。 66.????Communicating to the team their responsibilities within OH & S. 通過與員工交流使其了解OH&S規(guī)定的責任及義務。 67.????Ensuring that safe and healthy working practices are implemented at alltimes. 確保所有安全及衛(wèi)生程序的執(zhí)行。 68.????Ensuring that Hygiene Training is conducted at least once per year. 確保每年至少組織一次食品安全培訓。 69.????Communicate with related restaurant chef in-charge and work out themarketing promotion plan.Attend the marketing meeting and clearly present ownideas and plan about the promtions and market situation. 和相關餐廳廚師長商討市場營銷計劃。參與市場營銷會議并清晰表達自己對推廣活動和市場動態(tài)的看法和計劃。 70.????Positively organize the photo shooting object with marketing department.Attend the photo shooting progress and drive the ideas. 積極組織市場部門進行拍攝任務。參與并給出想法。
  • 阿勒泰 | 3年以上 | 學歷不限 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1.?????????To maintain a high customer service focus by approaching your job with the customers always in mind. 在整個工作過程中,始終保持高度的客戶服務意識。??????? 2.?????????To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 保持積極的工作態(tài)度,做好本職工作,并且主動解決問題,能夠始終清晰的與客人或同事進行交流。 3.?????????To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel. 能夠提出對酒店的運作及環(huán)境有益的意見或建議。 4.?????????To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the?hotel. 能夠積極的向客人及供應商推薦酒店的服務及設施。 5.?????????To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 在工作過程中能夠做好本職工作,保證自己及其他人的安全。 9.???????Creating an environment where everyone in the department is focus on “creating that special experience” to deliver exceptional customer service. 建立一種每個員工都關注如何能為客人創(chuàng)造“一次特殊經(jīng)歷”,提供非凡客戶服務的工作環(huán)境。 10.?????Actively seeking verbal feedback from customers and team member at each service period. 在服務期間積極收集客人及服務人員的反饋。 11.?????Agreeing and implementing actions to make improvements to customer service. 就如何改進對客服務采取相應的措施。 6.?????????Positively dealing with and learning from customer complaints and comments with follow up and feedback to the Food and Beverage Manager. 以積極的態(tài)度處理客人的投訴及建議,并把必要的信息反饋給餐飲部經(jīng)理。 12.?????Making sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during meal periods each day. 在服務時間內以積極的態(tài)度,高效、準確的定位及滿足客人要求及需要。 13.?????Be available to assist on duty in the Restaurant & Bars during any busy days or special events. 當餐廳或酒吧繁忙的時候提供必要的幫助。 14.?????Be Pro-Active towards guests, assisting them with any reasonable requests, and training all team member to see these things before the guests ask. 積極主動的為客人服務,滿足客人任何合理要求,并且培訓員工能夠預見客人的需求。 15.???To ensure all standards for Service Delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department. 確保在對客服務指南,標準服務手冊中的所有標準都能夠在整個部門持續(xù)有效的貫徹。 16.???Having detailed knowledge of all departmental Standards. 熟悉部門服務標準。 17.???Being able to explain the standards to the team members and managers. 可以清楚的向其他員工解釋服務標準。 18.???Be able to assess team member performance against standards. 能夠按照服務標準評估其他員工的工作表現(xiàn)。 19.???Ensure that training on Departmental Standards is regularly conducted in the outlets. 確保日常部門的培訓能夠按照服務標準進行。 20.???Monitoring Standards through regular Standards Review checks. 通過反復檢查,督導服務標準的實施工作。 21.???Developing action plans to address shortfalls in Standards and identifying shortfalls before they affect customer service. 針對工作中的不足制定計劃,以避免影響對客服務質量。 22.???Implementing and following though improvements identified. 針對于工作中的不足采取必要的行動。 23.???To plan, priorities organize and control the day-to-day operation. 計劃,確定優(yōu)先次序,組織及控制每日餐廳的運營。 24.???Preparing rosters and job schedules for team member to meet business needs (taking into consideration internal activities and occupancy and external events, promotions etc). 制定每位員工的排班表及工作安排。(考慮內部活動,客人入住率, 特殊活動及產(chǎn)品促銷等) 25.???Communicating effectively with Front Office and Groups & Tours to maximise in house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. 有效的與前臺及團隊領隊協(xié)調,盡可能的增加餐廳生意,與領隊保持直接聯(lián)系。 26.???To describe, assign and delegate duties and authority for the operation of the Restaurant at all times. 分配, 指派,組織授權餐廳日常的經(jīng)營工作。 27.???Understanding what’s going on in other departments and implications for your owndepartment. 了解酒店其他部門的經(jīng)營活動及其與自己部門的影響。 28.???Planning ahead and ensuring adequate resources are available. 預先準備并確保各種經(jīng)營設施設備的充足。 29.???Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary. 有效管理部門運作,為保證服務及餐廳的正常運營采取必要的措施。 30.???To co-ordinate with Engineering and Housekeeping Departments to ensure maintenance and cleanliness. Ensure follow-up procedures are maintained. 與客房部及工程部通力合作,保證部門設施的完好及清潔。 31.???Ensuring the shift is reviewed and handovers and briefings are carried out. 確認每個班次之間做好總結,并與下個班次進行工作交接。 32.???Maintaining in-depth technical knowledge and skills required for the job. 確保崗位所需知識的更新。 33.???Maintain event and function histories to assist with returning events. 保留餐廳活動記錄。 34.???To establish good communication with the Kitchen team. 與廚房的員工建立良好的溝通渠道。 35.???To participate in future menu changes with the F&B Manager and the Executive Chef taking into consideration new F&B trends, market demands and sales achievements. 協(xié)助餐飲部經(jīng)理及行政總廚根據(jù)餐飲發(fā)展趨勢,適當需求及銷售情況進行餐廳菜單的修改。. 36.???To attend & participate in regular F&B, operational & roster meetings. 參加餐飲部例會。 37.???To provide and communicate clear direction to the team. 為團隊提供正確的信息渠道 38.?????Understanding the aims of the hotel and the department’s role in achieving it. 理解酒店的目標,清楚部門在完成目標過程中所扮演的角色。 39.?????Communicating aims to the team. 與團隊溝通要達到的目標。 40.?????Setting and agreeing to departmental objectives for self and team. 制定團隊及成員的目標。 41.?????Representing the needs of the team to others in the hotel. 代表團隊與酒店的其他部門溝通。 42.?????Keeping the team up-to-date about departmental, hotel and company activities through regular communication meetings & memos. This includes special events and promotions in the restaurant.隨時更新團隊成員與酒店其他部門的交流,了解酒店其他部門的活動,包括特殊活動,餐廳促銷等等。 43.???To seek out and maximize departmental and hotel revenue opportunities. 尋找機會,增加酒店及部門的收入。 44.???Being aware of potential highs and lows in the business. 能夠預見營業(yè)狀況的變化。 45.???Creating and implementing sales promotions and team member incentives as per discussion with F&B? Manager. 經(jīng)過與餐飲部經(jīng)理商議之后,進行銷售促銷及員工獎勵活動。 46.???Assist F&B Manager with the preparation of the Events Brochure. 協(xié)助餐飲部經(jīng)理,準備促銷活動宣傳冊。 47.???Identifying, communicating and actioning potential sales leads. 共同鑒定和溝通與潛在的銷售線索. 48.???Creating an environment where “everyone sells”. 建立一個每個人都進行促銷的工作環(huán)境。 49.???To supervise the financial performance of the department in line with the profit plan. 在盈利預算的基礎上對餐廳的財務進行管理。 50.???Using key monitors and financial targets to evaluate the department’s performance and make future plans. 在餐廳運營表現(xiàn)及財務目標的基礎上,對餐廳的工作表現(xiàn)進行評估,制定未來發(fā)展計劃。 51.???To complete regular financial and operating reports, as required or requested by the Food & Beverage Manager. 完成餐飲部經(jīng)理要求的財務報表及各種日常財務報表。 52.???Forecasting potential revenues and costs. 能夠作出收入及成本預算。 53.???Following company control procedures. 遵守酒店的各項財務制度。 54.???Controlling costs without compromising standards. 堅決執(zhí)行各種成本制度。 55.???Analyzing and explaining any financial variance against plan. 為團隊成員解釋分析財務計劃中的異常情況。 56.???Set up and maintain the Leave plans for the Department. 制定部門休假計劃。 57.???To assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. 根據(jù)酒店現(xiàn)狀及發(fā)展趨勢,選擇,培訓,發(fā)展員工的技能以滿足酒店需要。 58.???Understanding the quantity and quality of people needed to operate the department. 了解部門正常運轉所需要的人員及人員素質。 59.???Assist with carrying out selection interviews and making effective recruitment decisions. 輔助并進行高效的招聘工作。 60.???Ensuring that the new recruits have all relevant information before commencing employment.保證應聘人員在入職前得到一切相關信息。 61.???Assist with planning and ensuring departmental orientation is carried out. 輔助制定并執(zhí)行部門入職培訓計劃。 62.???Ensuring that the Orientation Training Manual for each outlets is kept up-to-date. 確保部門的培訓指南定期更新。 63.???Ensuring Standard Training and assessment is carried out. 確定標準培訓及評估的實施。 64.???To ensure the health, safety and well being of customers and all team members. 確保客人及員工的健康及安全。 65.?????Understanding relevant OH & S legislation & the implications on the operation of the department. 了解 OH&S 的各項規(guī)定,并熟悉其與日常經(jīng)營中的關系。 66.?????Communicating to the team their responsibilities within OH & S. 通過與員工交流使其了解?OH&S規(guī)定的責任及義務。 67.?????Ensuring that safe and healthy working practices are implemented at all times. 確保所有安全及衛(wèi)生程序的執(zhí)行。 68.?????Ensuring that Hygiene Training is conducted at least once per year. 確保每年至少組織一次食品安全培訓。 69.?????Communicate with related restaurant chef in-charge and work out the marketing promotion plan.Attend the marketing meeting and clearly present own ideas and plan about the promtions and market situation. 和相關餐廳廚師長商討市場營銷計劃。參與市場營銷會議并清晰表達自己對推廣活動和市場動態(tài)的看法和計劃。 70.?????Positively organize the photo shooting object with marketing department. Attend the photo shooting progress and drive the ideas. 積極組織市場部門進行拍攝任務。參與并給出想法。
  • 阿勒泰 | 1年以上 | 學歷不限 | 提供食宿
    • 五險一金
    • 包吃包住
    • 節(jié)日禮物
    • 技能培訓
    • 崗位晉升
    • 管理規(guī)范
    • 帶薪年假
    有投必應
    有投必應
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責】 1、必須對具有持續(xù)性的人員培訓FSMS / HACCP和SOP’s的提高和改善保持關注 2、可能需要積極主動參加每日質量會議(每日廚師晨會、團隊會議),以保持廚房運營持續(xù)地提高,達到目標和保持順暢地交流 3、可以被要求進行外賣管理工作 4、可以被要求在廚房以外的地點完成工作 5、積極的學習和適當?shù)母淖?6、時刻保持對于同事和主管等一個專業(yè)和積極的態(tài)度,依據(jù)飯店的規(guī)則和員工手冊的要求行為舉止,確保部門的良好運營。 7、協(xié)調,組織,落實和參與對廚房所有FSMS / HACCP相關的管理 8、時刻保持自己紀律性和適當?shù)牟僮?。并且檢查個人衛(wèi)生、整潔的工服操作臺的 整潔和衛(wèi)生。向Chef匯報任何的衛(wèi)生問題并采取適當?shù)男袆印?9、履行每日查看后廚區(qū)域和各自的部門 /10、與Executive Chef / Executive Sous Chef進行每周的FSMS檢查,然后提交報告-落實行動 11、每月的FSMS記錄-整理并提交個廚師長簽字 12、申請年假/節(jié)假日休息必須經(jīng)過行政總廚的批準 13、郵件的修復和工程部的維護-空調失靈,燈泡的保險絲等等 【崗位要求】 1、管理并指導員工 保持與酒店各個部門進行良好的溝通 2、與所有員工建立健全可靠的合作關系,幫助員工盡可能發(fā)展?jié)摿?3、定期檢查所有員工外表的清潔,讓他們以自己整潔的外表和制服為榮。 4、制定并完善培訓計劃,主持培訓課程。 5、評估培訓及發(fā)展前景。 6、愉快和親善地與客人打交道,做到能引導客人,友善,可靠,并以外交家的姿態(tài)服務與客人。
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