Key Responsibilities:
Support Director of Rooms in daily operations of the Health Club,
ensuring optimal service quality and guest satisfaction. 協(xié)助客務(wù)部總監(jiān)管理康體部的日常運(yùn)營,確保服務(wù)質(zhì)量和顧客滿意度。
Develop and implement fitness programs, wellness activities, and
recreational events to enhance guest experience. 制定和實(shí)施健身計(jì)劃、健康活動(dòng)及休閒活動(dòng),以提升顧客體驗(yàn)。
Supervise the team to ensure exceptional service and a clean,
welcoming environment for all guests.
監(jiān)督康體部團(tuán)隊(duì)以確保卓越服務(wù)並為所有顧客保持清潔、舒適的環(huán)境。
Monitor equipment maintenance and safety standards, ensuring all
facilities are in optimal condition.
監(jiān)控設(shè)備維護(hù)和安全標(biāo)準(zhǔn),確保所有設(shè)施都能處於優(yōu)質(zhì)狀態(tài)。
Ensure compliance with health and safety regulations, and maintain
accurate records related to Health Club operations. 確保遵守健康和安全法規(guī),並準(zhǔn)確維護(hù)與部門運(yùn)營相關(guān)的記錄。
Perform additional duties as required by Director of Rooms to
support hotel operations and guest services. 根據(jù)客務(wù)部總監(jiān)的要求執(zhí)行其他職責(zé),以支持酒店運(yùn)營和顧客服務(wù)。
Job Requirements:
High school diploma or equivalent is required. Certification in
yoga, singing bowl therapy, or as a Pilates instructor is preferred. 需高中畢業(yè)或同等學(xué)歷。持有瑜伽、頌缽音療或普拉提教練證書者優(yōu)先。
Minimum of 5 years of experience in recreation management,
experience working in hotel industry is an advantage. 至少需有5年的康體管理經(jīng)驗(yàn),有酒店任職經(jīng)驗(yàn)優(yōu)先。
Familiar with the operation of fitness, swimming, spa, and other
wellness facilities. 熟悉並了解健身、游泳、水療和其他康體設(shè)施的運(yùn)營情況。
Excellent communication and interpersonal skills to engage with
guests and staff effectively. 優(yōu)秀的溝通和人際交往能力,能有效地與顧客和員工互動(dòng)。
Proficient in both spoken and written English and Chinese; knowledge
of Mandarin is a plus. 精通中英文口語和書寫能力;懂普通話者優(yōu)先。