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1.負(fù)責(zé)管理市場(chǎng)銷售部門，包括但不限于酒店市場(chǎng)開(kāi)發(fā)、客源組織和銷售工作； 2.分析市場(chǎng)動(dòng)向、特點(diǎn)和發(fā)展趨勢(shì)，設(shè)立市場(chǎng)目標(biāo)，并進(jìn)行相應(yīng)的市場(chǎng)調(diào)研和分析； 3.評(píng)估酒店參與的各種銷售渠道，并發(fā)展良好的工作關(guān)系，以促進(jìn)酒店的品牌知名度和市場(chǎng)份額； 4.制定酒店的具體營(yíng)銷活動(dòng)和促銷計(jì)劃，并組織實(shí)施，以推動(dòng)酒店的收入增長(zhǎng)和實(shí)現(xiàn)酒店的目標(biāo)； 5.負(fù)責(zé)團(tuán)隊(duì)的組建和管理，并對(duì)團(tuán)隊(duì)成員進(jìn)行銷售技巧和專業(yè)知識(shí)的培訓(xùn)，以提升團(tuán)隊(duì)的整體業(yè)績(jī)； 6.妥善處理客戶的投訴和問(wèn)題，保持良好的客戶關(guān)系，并通過(guò)有效的客戶服務(wù)和維護(hù)來(lái)增加客戶的忠誠(chéng)度； 7.負(fù)責(zé)酒店?duì)I銷計(jì)劃的財(cái)務(wù)預(yù)算和成本控制，以確保營(yíng)銷活動(dòng)的經(jīng)濟(jì)效益； 8.持續(xù)關(guān)注市場(chǎng)動(dòng)態(tài)和技術(shù)變革，提出創(chuàng)新的營(yíng)銷理念和戰(zhàn)略，以拓展酒店的市場(chǎng)份額; 9.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。

1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績(jī)效管理與考核體系。

【崗位職責(zé)】 1、全面負(fù)責(zé)前廳部的日常運(yùn)營(yíng)管理工作； 2、制定并執(zhí)行前廳部的工作流程、服務(wù)標(biāo)準(zhǔn)及管理制度，確保服務(wù)質(zhì)量符合酒店品牌標(biāo)準(zhǔn)； 3、處理賓客投訴及突發(fā)事件，及時(shí)解決問(wèn)題并提升賓客滿意度； 4、負(fù)責(zé)前廳部員工的排班、培訓(xùn)及團(tuán)隊(duì)建設(shè)，提升員工專業(yè)素養(yǎng)與服務(wù)意識(shí)； 5、與其他部門（如客房部、餐飲部、銷售部等）保持高效溝通與協(xié)作，確保酒店整體運(yùn)營(yíng)順暢； 6、監(jiān)控前廳部運(yùn)營(yíng)成本，合理控制預(yù)算及物資使用； 7、定期分析前廳部運(yùn)營(yíng)數(shù)據(jù)（如入住率、平均房?jī)r(jià)等），提出改進(jìn)建議并落實(shí)優(yōu)化措施； 8、參與酒店管理層會(huì)議，匯報(bào)前廳部運(yùn)營(yíng)情況并提出合理化建議。 【崗位要求】 1、具備酒店管理或相關(guān)專業(yè)背景，有前廳部管理經(jīng)驗(yàn)者優(yōu)先； 2、熟悉酒店前廳部運(yùn)營(yíng)流程及服務(wù)標(biāo)準(zhǔn)，對(duì)行業(yè)動(dòng)態(tài)有敏銳洞察力； 3、優(yōu)秀的溝通協(xié)調(diào)能力及突發(fā)事件處理能力，能高效解決賓客需求； 4、具備較強(qiáng)的團(tuán)隊(duì)管理能力，能夠激勵(lì)員工并提升團(tuán)隊(duì)凝聚力； 5、熟練使用酒店管理系統(tǒng)（如Opera）及辦公軟件； 6、工作細(xì)致、責(zé)任心強(qiáng)，能適應(yīng)高強(qiáng)度工作及輪班制度； 7、良好的中英文表達(dá)能力，能與外籍賓客流暢溝通。

1、負(fù)責(zé)客房部的整體經(jīng)營(yíng)和運(yùn)作；分配督導(dǎo)員工工作，制定工作計(jì)劃。 2、確保部門成本及各項(xiàng)費(fèi)用，得以良好的控制。 3、根據(jù)酒店的運(yùn)營(yíng)標(biāo)準(zhǔn)，隨時(shí)對(duì)房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查。 4、制定部門的年度預(yù)算，并確保部門的經(jīng)營(yíng)費(fèi)用控制在預(yù)算之內(nèi)。 5、檢查客房部的設(shè)施和管理，抽查及提升本部門整體工作質(zhì)量及工作效率。 6、組織編制部門工作程序及工作考評(píng)。

崗位職責(zé) 1.負(fù)責(zé)酒店客房、餐飲、會(huì)議、宴會(huì)等產(chǎn)品銷售。 2. 熟練掌握各類銷售溝通技巧及流程。 崗位要求 1.高中以上文化程度，熟練掌握和運(yùn)用電子文檔 2.善于與人交際，有親和力，待人熱情、友善，有禮貌，性格外向、機(jī)警靈活、勤奮好學(xué)、溝通協(xié)調(diào)能力強(qiáng)。 3.基本工資3500-5000元/月，自帶豐富客戶資源的，抬頭和底薪可談，提成另算。

崗位職責(zé)： 1、 在餐飲總監(jiān)在領(lǐng)導(dǎo)下，負(fù)責(zé)餐廳日常管理、接待服務(wù)工作； 2、 督促和檢查員工認(rèn)真貫徹執(zhí)行工作計(jì)劃,努力提高各餐廳收入； 3、?認(rèn)真完成各項(xiàng)接待工作，根據(jù)不同情況合理安排好員工并且親自組織重要客人的接待工作； 4、 檢查各餐廳損耗和使用情況，分析成本，做好成本及費(fèi)用控制工作； 5、 每日開(kāi)餐期間巡視各餐廳的工作情況，發(fā)現(xiàn)問(wèn)題，及時(shí)提出改進(jìn)措施； 6、 督導(dǎo)員工按照規(guī)范操作各個(gè)環(huán)節(jié)，并且不斷改善員工的對(duì)客服務(wù)態(tài)度和提高員工對(duì)客服務(wù)質(zhì)量； 7、 通過(guò)各種途徑及時(shí)了解賓客用餐后對(duì)餐廳服務(wù)質(zhì)量的滿意度，如有不完善的地方應(yīng)立即改進(jìn)，并盡可能地提升各餐廳的服務(wù)質(zhì)量； 8、 處理即時(shí)性的問(wèn)題和客人的投訴； 9、 加強(qiáng)員工隊(duì)伍基本建設(shè)，掌握員工思想情況，關(guān)心員工的工作和學(xué)習(xí)成長(zhǎng)情況； 10、 監(jiān)督衛(wèi)生工作，包括員工個(gè)人衛(wèi)生，食品衛(wèi)生，餐具衛(wèi)生，環(huán)境衛(wèi)生和操作衛(wèi)生； 11、擬定培訓(xùn)計(jì)劃，定期開(kāi)展培訓(xùn)，做好下屬的考核、評(píng)估工作等。 要求： 1、女性，形象良好，熱愛(ài)餐飲，年齡不超過(guò)38歲； 2、高星級(jí)連鎖酒店或者政務(wù)招待所餐廳工作經(jīng)驗(yàn)優(yōu)先。 3、請(qǐng)認(rèn)真閱讀招聘說(shuō)明及要求，不符合條件者勿擾。

崗位職責(zé) 1、 按照市場(chǎng)傳訊經(jīng)理的指示，負(fù)責(zé)設(shè)計(jì)、美工制作、酒店宣傳用品、市場(chǎng)推廣以及與酒店服務(wù)有關(guān)的宣傳品設(shè)計(jì)。負(fù)責(zé)供應(yīng)商與酒店之間的溝通，確保所有出品準(zhǔn)時(shí)完成，并符合酒店集團(tuán)標(biāo)準(zhǔn)。協(xié)助市場(chǎng)傳訊經(jīng)理日常工作和分配下的特別任務(wù)。 崗位要求 1、按照飯店宣傳品和廣告的標(biāo)準(zhǔn)制作美工設(shè)計(jì)。 2、為市場(chǎng)傳訊總經(jīng)理提供所有宣傳品和廣告的設(shè)計(jì)方面的技術(shù)支持。 3、準(zhǔn)備每周工作報(bào)告至市場(chǎng)傳媒部門。 4、維護(hù)酒店形象。 5、負(fù)責(zé)公關(guān)活動(dòng)的攝影及照片的剪輯。 6、更新和維護(hù)酒店圖片庫(kù)，聽(tīng)從直接匯報(bào)人指揮進(jìn)行必要工作。 7、負(fù)責(zé)所有的設(shè)計(jì)工作包括設(shè)計(jì)、排版、影印和印刷。 8、監(jiān)督酒店所有宣傳品的質(zhì)量。 9、參加酒店促銷活動(dòng) 10、與市場(chǎng)傳訊經(jīng)理工作，確保在所有酒店宣傳品、廣告及媒體報(bào)道都給酒店帶來(lái)最優(yōu)良的形象宣傳。 11、遵守酒店酒店的員工守則。 12、遵守酒店酒店的程序及政策。

崗位職責(zé) 全面負(fù)責(zé)樓層工作，督導(dǎo)行政管家為客人提供入住、就餐、商務(wù)、離店等全程服務(wù)。 1、全面管理行政樓層的服務(wù)工作，做好行政管家培訓(xùn)和考核工作。 2、檢查行政管家的儀容儀表、禮節(jié)禮貌，嚴(yán)格考勤，嚴(yán)格執(zhí)行服務(wù)程序與規(guī)范。 3、掌握貴賓樓層的房態(tài)，賓客的情況和必要的信息。 4、迎接并送行每一位VIP客人，拜訪行政樓層客人，反饋客人意見(jiàn)與建議。 5、與相關(guān)部聯(lián)系并協(xié)調(diào)工作，確保服務(wù)的快捷與效率。 6、及時(shí)閱讀并處理客人與行政樓層之間的信函；發(fā)現(xiàn)問(wèn)題及時(shí)向經(jīng)理報(bào)告，及時(shí)得到妥善處理。 7、保證行政客房的清潔水平。 8、督導(dǎo)行政管家做好客史檔案工作。 9、了解飯店業(yè)行政接待情況，不斷完善服務(wù)品質(zhì)與項(xiàng)目。 10、了解員工動(dòng)態(tài)，調(diào)動(dòng)員工積極性。 11、閱讀并填寫交接班日記。 12、定期總結(jié)工作，分析各種數(shù)據(jù)并上報(bào)。 13、完成上級(jí)交辦的其它工作。 14、遵守國(guó)家法律和飯店規(guī)章制度。 崗位要求 1、經(jīng)驗(yàn)：有1年以上四或五星級(jí)客房管理工作經(jīng)驗(yàn)，熟悉客房服務(wù)流程、標(biāo)準(zhǔn)。 2、技能：善于與客溝通，有較強(qiáng)的協(xié)調(diào)組織能力，可合理的為解決客人問(wèn)題。 說(shuō)明：請(qǐng)認(rèn)真閱讀招聘說(shuō)明及要求，不符合條件者勿擾。

崗位職責(zé)： 1.負(fù)責(zé)考勤、薪酬、入離職、人事調(diào)動(dòng)、勞動(dòng)關(guān)系管理、五險(xiǎn)一金、雇主責(zé)任險(xiǎn)辦理等。 2.負(fù)責(zé)員工宿舍等后勤日常管理工作。 3.負(fù)責(zé)人事月報(bào)編撰及人力成本分析。 4.負(fù)責(zé)各項(xiàng)人事制度的執(zhí)行、監(jiān)督及審核。 5.負(fù)責(zé)員工生日活動(dòng)組織策劃等工作。 崗位要求： 1.大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)1年以上。 2.熟練掌握辦公技能，工作責(zé)任心強(qiáng)、工作效率高。 3.具備良好的溝通、組織及人際關(guān)系能力。 4.了解酒店相關(guān)勞動(dòng)法規(guī)。 5.具備酒店或相關(guān)行業(yè)同崗位工作經(jīng)驗(yàn)者優(yōu)先。 6.我們希望您是皮實(shí)、悟性高、自驅(qū)力及執(zhí)行力強(qiáng)的工作伙伴兒。 7.請(qǐng)認(rèn)真閱讀招聘說(shuō)明及要求，不符合條件者勿擾。

主要工作內(nèi)容： 1.負(fù)責(zé)前臺(tái)日常接待工作，在前臺(tái)主管的領(lǐng)導(dǎo)下完成會(huì)員、賓客維護(hù)等工作。 2.負(fù)責(zé)引導(dǎo)網(wǎng)評(píng)，維護(hù)酒店聲譽(yù)。 3.處理常規(guī)客訴，耐心解答客人疑問(wèn)。 任職要求： 1.女生身高160及以上，大專及以上文化程度，普通話標(biāo)準(zhǔn)，形象良好，具備良好的服務(wù)意識(shí)。 2.具備酒店前臺(tái)或客服等相關(guān)崗位工作經(jīng)驗(yàn)。 3.具備良好的溝通能力及抗壓能力。 4.工作耐心，細(xì)致，嚴(yán)謹(jǐn)，處事靈活機(jī)變。 5.熟練掌握辦公軟件，善于學(xué)習(xí)，記憶力良好。 如簡(jiǎn)歷不完善，不符合以上要求者，勿擾。 說(shuō)明： 三班倒，月休六天，宿舍四人間。

崗位職責(zé) 1、全面負(fù)責(zé)酒店前廳部的接待和管理工作，熟知前廳服務(wù)設(shè)施的功能，處于完好狀態(tài)。 2、有計(jì)劃開(kāi)展部門工作，并定期進(jìn)行匯報(bào)。 3、進(jìn)行有效營(yíng)銷，提升出租率及賓客滿意度。 4、督導(dǎo)部門主管，委派工作任務(wù)，明確崗位責(zé)任，隨時(shí)調(diào)整工作部署。 5、保持良好的客際關(guān)系，能獨(dú)立有效地處理賓客投訴。 6、協(xié)助酒店與更高一級(jí)領(lǐng)導(dǎo)處理突發(fā)事件。 7、負(fù)責(zé)酒店網(wǎng)評(píng)提升、好評(píng)轉(zhuǎn)化率、會(huì)員發(fā)展等工作。 崗位要求 1、全日制大專以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)2年以上，形象氣質(zhì)佳，女士?jī)?yōu)先，年齡不超過(guò)35歲。 2、熟悉酒店前廳的運(yùn)營(yíng)管理工作，具有極強(qiáng)的工作責(zé)任感和敬業(yè)精神。 3、督導(dǎo)前廳部員工做好服務(wù)質(zhì)量標(biāo)準(zhǔn)、操作流程標(biāo)準(zhǔn)執(zhí)行、對(duì)客服務(wù)以及網(wǎng)評(píng)工作。 4、具備基本英語(yǔ)對(duì)話能力，有較強(qiáng)的協(xié)調(diào)管理能力，具有一定的銷售能力。 5、我們希望您是皮實(shí)、正能量、具備極強(qiáng)自驅(qū)力和執(zhí)行力的職業(yè)經(jīng)理人。 說(shuō)明：請(qǐng)認(rèn)真閱讀招聘說(shuō)明及要求，不符合條件者勿擾。

?Organization of arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

1. 掌握音響工程的基本知識(shí)，對(duì)音響設(shè)備進(jìn)行配置、調(diào)制； 2. 根據(jù)劇目的節(jié)奏完成各種演出的音響操作； 3. 按音響設(shè)計(jì)的意圖體現(xiàn)一般劇目的整體音響效果，會(huì)對(duì)簡(jiǎn)單演出進(jìn)行音響設(shè)計(jì)； 4. 完成各類音響設(shè)備的基本操作 職位要求： 1. 從事本專業(yè)工作2年以上或大專院校相關(guān)專業(yè)畢業(yè)1年以上； 2. 良好的音樂(lè)知識(shí)（包括英語(yǔ)歌曲），掌握燈光工程知識(shí)者尤佳。 3. 須具有音樂(lè)和/或視聽(tīng)領(lǐng)域的工作經(jīng)驗(yàn)。 4. 須掌握良好的英語(yǔ)或普通話 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

?Responsible for the entire hotel operation onboard ?Ensuring that all hotel departments are managed according to their standards ?Management and motivation of the crew, with emphasis on Department Heads ?Operation of service procedures according to company standards ?Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) ?Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules ?Final inspection and receipt of all supplies and deliveries for the hotel department ?Supervision and organization of opening and closing ships at start /end of season ?Active liaison with guests and successful handling of complaints ?Active participation in all onboard events and special functions ?Presence in the galley and restaurant during meal times ?Ensuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel ?Ensuring departmental training according to requirement profile ?Responsible for cost control and adherence to all set budgets ?Daily analysis of debtors in accordance with Receptionist / Night Auditor ?Conduction of stock takes; inventory according to company procedures ?Active participation in loadings

?Responsible for the entire galley operation onboard ?Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes ?Organisationand execution of F&B related ship functions and special events (e.g. Welcome / Farewell) ?Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking River Cruise standards & HACCP ?Ordering of all food supplies according to production planning and in cooperation with the Hotel Manager ?Conduction of menu briefings with waiter staff prior to service and instruction of waiters to explain dishes ?Preparation of opening and closing ships at start and end of season ?Supervision, motivation and training of the multi-national galley crew ?Participation in loadings and conduction of quality control ?Responsible for cost control and adherence to set budgets ?Conduction of stock takes; inventory according to company procedure ?Active participation in ship functions, socializing with guests during meal times

【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書(shū) 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語(yǔ)和流利的普通話，掌握其它外語(yǔ)者（法語(yǔ)、日語(yǔ)及韓語(yǔ)等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

Onboard Duties ?Organisationof embarkation and disembarkation ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Coordination of airport representative and assisting with passenger travels ?Handling / filing of cruise, land (if applicable) reports & daily program ?Managing and filing vendor vouchers & onboard bookings ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Organisingand presenting guest entertainment (games / lectures / presentations) according to the cruise layout & active guest relation ?Responsible for all public announcements (including bridge commentary) ?Facilitating and assisting guests with onboard cruise bookings ?Travel Concierge desk hours in accordance with the tour layout ?Receipt and handling of guest complaints & private guest excursions. Offer advice on food/restaurants, shopping, and activities during free time Shore Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, busses, guides…) ?Instructing and briefing local guides prior to shore-excursion ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job. ?The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff. ?Conduct and appearance in accordance

?Supervision/support of a professional welcoming and sales orientated F&B Service ?Coordinate with the Executive Chef dietary needs for guests according to manifest ?Ensuring absolute cleanliness and order in accordance with HACCP rules ?Operation of service procedures according to standards (e.g. menus, decoration,) ?Organisationand execution of F&B related ship functions and special events ?Responsible for sales for on-board products such as aperitifs, digestives and wines ?Preparation of opening and closing ships at start and end of season ?Act as Deputy Hotel Manager when Hotel Manager and Asst. HM are not available Management and motivation of the service crew ?Organisation, management and motivation of restaurant and bar (7-16 crew) ?Management of work schedules & Training of service department ?Luggage duty on embarkation and disembarkation day ?Participation in loadings and waste management Responsible for cost control and adherence to set budgets ?Cost control (incl. stock supply/inventory in accordance to the budget &standards) ?Daily closing of restaurant and bar area cash register

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

?Supervision and support of a professional welcoming and sales orientated service in bar, lounge and on the sundeck ?Operation of bar procedures according to company standards (e.g. menus, decoration, appearance) ?Organisation, management, motivation and training of bar team (2 to 4 crew) ?Organisationand execution of F&B related ship functions and special events ?Serving drinks in accordance with company standards ?Creation of daily cocktails in accordance with company standards ?Preparation and set up of Café Lunch in the lounge in coorporationwith Executive Chef and Food & Beverage Manager ?Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards ?Cost control for bar in accordance with the budget ?Establishing of weekly stock order in cooperation with Food & Beverage Manager ?Responsible for the daily tallying of the bar revenue ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Correct storage of stock; establishing of par levels ?Luggage duty on embarkation and disembarkation day ?Participation in loadings

?Professional preparation and distribution of daily meals including breakfast, lunch, tea time, dinner, etc. for crew and guests in accordance with Executive Chef manual and menu cycle ?Ordering of stock in cooperation with Executive Chef ?Correct handling of all products and equipment ?Ensuring of perfect cleanliness in working area in accordance with HACCP rules ?Conducting stock takes; inventory according to company procedures ?Preparation to open and close ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loading processes ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs ?Luggage duty on embarkation and disembarkation day

?Organisationof arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?Assistance with preparation and cooking daily meals (including breakfast, lunch, Tea Time, dinner, etc.) for crew and guests in accordance with Executive Chef Manual and menu cycle ?Handling all groceries, products and galley equipment with care ?Inventory according to instructions ?Separation and disposal of waste / garbage ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Assistance in other departments upon instruction from supervisors (if required) ?Performance according to company standards and HACCP rules ?Participation in loadings ?Luggage duty on embarkation and disembarkation day ?Correct storage of stock; establishing of par levels ?Active participation in onboard training programs