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Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

【崗位職責】 1、全面負責酒店工程部的日常運營和管理工作，確保酒店設施設備的正常運行和維護； 2、制定并執(zhí)行工程部的年度、季度、月度工作計劃及預算，合理控制成本； 3、監(jiān)督酒店各類設施設備的維護、保養(yǎng)及檢修工作，包括電力系統(tǒng)、空調系統(tǒng)、給排水系統(tǒng)、消防系統(tǒng)等； 4、負責工程部人員的排班、培訓及績效考核，提升團隊專業(yè)技能和服務水平； 5、處理突發(fā)性設備故障，及時組織搶修，確保酒店運營不受影響； 6、協(xié)調與其他部門的溝通與合作，確保工程維修工作高效完成； 7、定期檢查酒店設施設備的安全性能，確保符合相關法規(guī)及行業(yè)標準； 8、負責工程部物資的采購、庫存管理及供應商的評估與協(xié)調。 【崗位要求】 1、具備酒店工程管理或相關領域的工作經驗，熟悉酒店設施設備的運行與維護； 2、掌握電力、空調、給排水、消防等系統(tǒng)的基本原理及維修技術； 3、具備較強的團隊管理能力，能夠有效組織、協(xié)調和激勵團隊成員； 4、具備良好的應急處理能力，能快速應對突發(fā)設備故障； 5、工作認真負責，注重細節(jié)，具備較強的抗壓能力； 6、具備良好的溝通能力和服務意識，能與各部門高效協(xié)作； 7、持有相關職業(yè)資格證書（如電工證、制冷證等）者優(yōu)先。