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【崗位職責】 1.配合樓面經(jīng)理做好前廳日常管理工作，并與廚房保持密切聯(lián)系，確保樓面的服務質(zhì)量，直接對樓面經(jīng)理負責，嚴格執(zhí)行公司的規(guī)章制度，做好樓面經(jīng)理的助手，對領導分配的任務按時、按質(zhì)、按量完成； 2.檢查工作：每日檢查設備、家具、餐具的擺設及其完好情況，檢查服務用品及清潔衛(wèi)生，檢查庫存物資，檢查儀容儀表； 3.了解當天的急推與估清，布置重點推銷菜式，了解當餐用餐人數(shù)及要求，合理安排餐廳服務人員的工作，督促服務員做好清潔衛(wèi)生和餐、酒具的準備工作； 4.熱情幫助，耐心輔導，搞好現(xiàn)場培訓，并帶領屬下員工嚴格按操作規(guī)范進行接待，要認真檢查餐前工作、餐中督導和餐桌收尾，檢查物品、餐具擺放是否符合標準，隨時注意就餐人員動態(tài)和服務情況，要在現(xiàn)場進行指揮，遇VIP 客人接待，要親自上臺服務，以確保服務的高水準； 5.加強與客人的溝通，了解客人對飯菜的意見，整理客人檔案情況，妥善處理客人的投訴和質(zhì)詢，并及時向經(jīng)理反映； 6.定期檢查設施設備和餐具盤點，做好公司的財產(chǎn)管理工作，制定并執(zhí)行衛(wèi)生標準，有問題及時向經(jīng)理匯報； 7.注意服務員的表現(xiàn)，隨時糾正他們在服務中的失誤、偏差，做好相關工作記錄，作為評選每月最佳員工的依據(jù)，做好員工考勤和評估工作； 8.熟練掌握店內(nèi)服務項目及出品的詳細情況，熟悉菜牌、酒水牌，熟記每天供應的品種； 9.做好收市檢查工作，關閉所有門、窗、水、電、氣，做好安全和節(jié)電工作； 10.積極完成經(jīng)理交派的其它任務。 【崗位要求】 1.有良好的團隊領導精神及執(zhí)行力，工作認真負責，作風正派； 2.熟悉餐飲前廳的經(jīng)營管理工作，具有較強的工作責任感和敬業(yè)精神； 3.高端餐飲及酒店同崗位3年以上管理經(jīng)驗者優(yōu)先考慮。 該職位為項目儲備，項目地點為山西太原、廣東珠海、浙江杭州、陜西西安

確?？倷C預訂部的運作符合公司的相關策略，正確的執(zhí)行酒店規(guī)章。 To ensure that the GSC& Reservations activities are aligned with the respective Corporate Strategy,and that the hotel actions have been implemented where appropriate. 確保所有總機預訂部員工為其他部門的同事提供優(yōu)質(zhì)的服務，工作的支持與合作。 To ensurethat all GSC & Reservations employees provide excellent service, supportand cooperation to internal customers of other departments as appropriate. 輔助并培訓總機預訂部整個團隊如何處理和解決內(nèi)部及外部的詢問和問題。 To assist andtrain the GSC & Reservations team to handle and resolve internal / externalenquiries and issues. 確保及時與準確報告與客房預訂相關的財務信息。 Toensure timely and accurate reporting of financial information related to roomreservations.? 協(xié)助總機預訂部門預算的準備和定期的更新，與前廳部經(jīng)理密切合作，確保符合預算目標，有效的控制成本。 To assist with the preparationand regular update of the GSC & Reservations Departmental Budget in closecooperation with the Front Office Manager, ensuring targets are met and costsare effectively controlled. 確保Opera及其它所有銷售渠道的酒店信息準確一致，建立和維護系統(tǒng)相關價格代碼并跟進商務散客合同掛價。 To ensure thatinformation in Opera and all distribution channels are consistent and accurate,create and maintain the related rate codes, follow up the annual business contractsaccordingly. 確保適時維護PMS和其它預訂渠道的所有預訂信息，及時合并重復的客史記錄，識別并跟進所有的差異信息。 To ensure allreservations information in PMS, Reserve and other reservation channels areproperly maintained, duplicate guest history records are merged, anddiscrepancies are identified and addressed. 評估與識別新預訂的潛在生意，與銷售保持溝通以發(fā)展新客戶。 To evaluate and identifybusiness potential of new bookings and liaise with Sales for businessdevelopment. 確保所有預訂準確及時錄入系統(tǒng)，以保證數(shù)據(jù)的完整與銷售客戶產(chǎn)量統(tǒng)計的準確。 To ensure allreservations are properly made to ensure data integrity and accuracy ofproduction tracking of Sales accounts. 了解員工培訓需求并規(guī)劃培訓程序，以確保部門員工具有多種工作技能，擁有必要的業(yè)務技能以便高效的完成工作；明確培訓計劃并對團隊成員進行培訓，并確保所有的培訓都記錄存檔且及時提交給人力資源部。 To identify trainingneeds and plan training programs to ensure departmental employees are multiskilled and have necessary skills to perform duties with maximum efficiency;clarify the training topics and train all the employees accordingly, make sureall the training records are filled and pass to the HR on time.

【崗位職責】 1、負責酒店前廳部的接待和管理工作，熟知前廳服務設施的功能，處于完好狀態(tài)。 2、進行有關的市場計劃分析制定部門工作計劃，完成工作報告。 3、使客房達到出租率，獲取客房收入。 4、督導下屬部門主管，委派工作任務，明確崗位責任，隨時調(diào)整工作部署。 5、保持良好的客際關系，能獨立有效地處理賓客投訴。 6、協(xié)助酒店與更高一級領導處理突發(fā)事件。 【崗位要求】 1、大專以上學歷，有同崗位工作經(jīng)驗2年以上。 2、熟悉酒店前廳的經(jīng)營管理工作，具有較強的工作責任感和敬業(yè)精神。 3、督導前廳各分部員工服務質(zhì)量標準、操作流程標準并對前廳部各項工作實施全面監(jiān)管。 4、有效貫徹、落實并完成部門制訂的每月工作計劃。 5、英語對話流利，有較強的協(xié)調(diào)管理能力，具有一定的銷售能力。 6、全面掌握前臺收銀方面的財務基礎知識，能處理日常服務環(huán)節(jié)中所涉及到的財務方面的問題。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

【崗位職責】 檢查每日活動訂單和工作日志對所有活動和臨時更改做到了如指掌。 帶領并指導團隊成員對庫存物品和各種設備設施進行管理級盤點。 帶領并指導團隊成員擺臺。 配合餐飲經(jīng)理協(xié)調(diào)宴會活動。 問候客人，并和客人從頭至尾溝通活動細節(jié)，且適時提出合理化建議。 工作結(jié)束后檢查宴會所有區(qū)域，確保廳房和各種設備設施的正確擺放并干凈整潔。 告知所有團隊成員有關活動細節(jié)。督促工作并按高標準執(zhí)行 負責培訓及督促所有員工參加培訓活動。 能為各種活動做好臺型圖及設備方面的準備。 在活動開始前為宴會成員分配工作。 能夠高效完成所有正當活動需求。 能夠勝任所有班次及經(jīng)理安排的工作。 能夠處理和準備臨時工申請。 全面掌握各種類型活動的擺臺方法。 【崗位要求】 有上進心。 可以獨立的完成工作。 最少3年的國際聯(lián)號宴會主管工作經(jīng)驗。 具有中西餐宴會服務知識。

職位描述: 1. 用英語為賓客提供優(yōu)質(zhì)的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養(yǎng)使其正常運轉(zhuǎn)。 6.協(xié)助副經(jīng)理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經(jīng)驗，一定的管理經(jīng)驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內(nèi)所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區(qū)度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

Job Purpose 職位描述 Majorly focuses in lobby, supports Front Desk, Service Center, Executive Floor and Concierge during daily operation，also assists the management team in the daily managerial tasks for the Front Office, ensuring a seamless experience for the guest in all areas. Recognizes and maintains relationship with guests, also need solve guest complaint or request in a professional way. 值班經(jīng)理主要專注于大堂，同時為前臺、總機、行政樓層和禮賓部的日常運營提供工作支持，并通過協(xié)助管理層完成部門日常管理工作來確?？腿嗽谒袇^(qū)域內(nèi)的體驗。同時需要認知和維護與客人之間的關系，并以專業(yè)的方式處理客人的投訴或要求。 Primary Responsibilities 主要職責 · Well patrol lobby, monitor all service in lobby within standard and polite way. 良好管理大堂區(qū)域，確保所有服務按照服務標準并禮貌有序。 · Master all emergency procedures and well handle crisis management. 掌握各種應急程序，有效進行各種危機處理。 · Management of the guest service experience / personalization. 確保個性化服務以提升客人體驗。 · Professioal to handle guest complaints and record. 專業(yè)的處理賓客投訴并記錄匯報。 · Maintain the close relationship with guest and ensure the guest is satisfy consistently. 維護與客人之間親近的關系，確保客人始終如一的滿意。 · Ensures high standards of personal presentation & grooming. 確保始終都有高標準的個人形象和儀容儀表。 · Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization. 確保提供給同事們一個沒有歧視、騷擾和危險的工作環(huán)境。 Knowledge and Experience 知識和經(jīng)驗 · Diploma or Degree preferably in hospitality or related field 酒店管理或相關專業(yè)的本科或?qū)？茖W歷 · Minimum two (2) years relevant experience in a similar position in a renown international hotel brand 在知名國際酒店內(nèi)從事至少兩年類似崗位的經(jīng)驗 · PMS and Office software knowledge 熟悉并掌握Opera酒店管理系統(tǒng)和各類辦公軟件 · Excellent oral and written skills in Mandarin and English 優(yōu)秀的中英文聽說讀寫能力 · How to manage guest experience, understands and can use reporting RPS, etc. 了解如何管理賓客體驗系統(tǒng)，并可熟練使用報表工具對其進行分析

【崗位職責】 1、制定本部門預防性維修保養(yǎng)計劃有效保障酒店設備、設施安全經(jīng)濟運行完好。 2、掌握當班能源消耗及維修費用，確保酒店最大限度的節(jié)能、節(jié)支。 3、推行節(jié)能運行計劃的實施和運行維修費用預算的控制。 4、協(xié)助分析工程項目報價單，親臨現(xiàn)場檢查施工與工程進度。 5、協(xié)助工程部經(jīng)理做好消防，安全工作。 6、協(xié)助建立完整的設備技術檔案和維修檔案。 【崗位要求】 1、大專以上文化程度；2年以上同崗位工作經(jīng)驗。 2、必須掌握機電工程設備的基礎知識。 3、能充分領會工程部經(jīng)理的經(jīng)營意識，能組織和指揮工程部各項工作計劃的實施，確保工程部的正常運轉(zhuǎn)。 4、有強烈的事業(yè)心與責任心和配合精神，秉公辦事，不謀私利。 5、身體健康，精力充沛。

【崗位職責】 1.負責收銀區(qū)域衛(wèi)生，及時打掃服從上級工作分配； 2.負責公司的網(wǎng)絡推廣和文印工作，并服從上級調(diào)配； 3.熟悉菜肴價格，負責調(diào)整好收銀電腦系統(tǒng)，負責整理好電子菜單； 4每日上崗前，清點當日備用金及商品備貨情況； 5.以顧客購買的商品、菜肴或餐廳服務員出示的點菜單為準，第一時間準確無誤的打出消費單； 6.營業(yè)結(jié)束后，對營業(yè)金額進行盤點、核對并簽字，如有差錯及時與餐廳主管聯(lián)系，經(jīng)查實后簽字（當事人、餐廳主管、經(jīng)理）； 7.資金核對如有出入，由收銀員本人賠償； 8.收銀員對當天營業(yè)款經(jīng)盤點后立即上交，不得拖延，并把相關信息發(fā)給負責人； 9.遵守公司制度，對當天工作進行總結(jié)，聽取主管當天工作總結(jié)及安排第二天工作； 10.負責店內(nèi)的所有財產(chǎn)的匯總和盤點工作。 【崗位要求】 1、1年以上收銀工作經(jīng)驗，熟練操作收銀軟件系統(tǒng)； 2、為人誠實，責任心強，具備良好的語言表達能力； 3、有良好的職業(yè)操守。 該職位為項目儲備，項目地點為山西太原、廣東珠海、浙江杭州、陜西西安

遵循當?shù)卣吆途频瓿绦?，監(jiān)督和指導總機預訂部在各個方面達到盡可能高的客人滿意度。 Tofollow the local policies and hotel SOP, monitor and guide the GSC &Reservations employees to achieve high level guest satisfaction in all aspects. 擁有完善的專業(yè)知識，管理和監(jiān)督當班員工完成所有任務。 To possesscomprehensive professional knowledge, manage and monitor the employees on dutyto complete all the tasks. ?完善工作計劃并制定實施目標，定期比較實際成果與目標，采取必要的糾正措施，并執(zhí)行相關職責的特殊項目的分配，能夠勝任多項任務并有出色的跟進技能。 Toimprove work plans and set implementation goals, compare actual results withthe goals on regularly, take necessary corrective measures, and assign specialprojects related to responsibilities, handle multiple tasks and possess excellentfollow-up skills. 協(xié)助定期監(jiān)控已確認的團隊用房量和未來的散客預訂，以確保準確的住房率預測和更好的收入管理。 Toassist to monitor regularly on the confirmed group rooms inventory and advanceFIT bookings to ensure accurate occupancy forecast and better revenue management. 確保所有預訂準確及時錄入系統(tǒng)，以保證數(shù)據(jù)的完整與銷售客戶產(chǎn)量統(tǒng)計的準確。 Toensure all reservations are properly made to ensure data integrity and accuracyof production tracking of Sales accounts.

?Responsible for the entire galley operation onboard ?Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes ?Organisationand execution of F&B related ship functions and special events (e.g. Welcome / Farewell) ?Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking River Cruise standards & HACCP ?Ordering of all food supplies according to production planning and in cooperation with the Hotel Manager ?Conduction of menu briefings with waiter staff prior to service and instruction of waiters to explain dishes ?Preparation of opening and closing ships at start and end of season ?Supervision, motivation and training of the multi-national galley crew ?Participation in loadings and conduction of quality control ?Responsible for cost control and adherence to set budgets ?Conduction of stock takes; inventory according to company procedure ?Active participation in ship functions, socializing with guests during meal times

1.負責酒店項目調(diào)研分析，選址與評估，合作談判，配合項目籌建期的各項協(xié)調(diào)工作； 2.3年以上酒店開發(fā)經(jīng)驗，有較為亮眼的簽約履歷； 3.熟悉酒店開發(fā)流程，具備優(yōu)秀的工作協(xié)調(diào)能力； 4.熟悉酒店管理合同的條款內(nèi)容，具有較為優(yōu)秀的溝通與談判能力。 5.對酒店設計、工程營建、日常運營也有一定的了解。 工作地點：華南、西南、西北、華東、華北、華中

?Organization of arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

崗位職責： 1.全面負責中餐廳運營管理工作； 2.全面負責中餐廳品質(zhì)管理工作； 3.全面負責中餐廳營收及成本控制管理工作； 4.全面負責中餐廳員工培訓及發(fā)展工作； 5.全面負責中餐廳安全生產(chǎn)管理工作。 6.完成領導安排的其他工作任務。 任職條件： 1.2年以上酒店或餐飲行業(yè)餐廳經(jīng)理相關工作經(jīng)驗； 2.精通中餐的業(yè)務知識，熟練掌握中餐的業(yè)務及管理技能； 3.熟悉中餐服務全過程，善于安排各個環(huán)節(jié)的工作，能保證餐廳管理的協(xié)調(diào)發(fā)展； 4.具有較強的溝通協(xié)調(diào)能力、組織領導工作能力和實際工作能力。

此崗位為酒管公司旗下融悅庭品牌等酒店的招聘崗位，涉及全國范圍。 餐飲服務崗位職責： 1. 負責本區(qū)域環(huán)境衛(wèi)生及物品擺放; 2. 負責本區(qū)域餐前各項準備工作和餐后的收尾工作; 3. 服從上級安排，主動、熱情服務賓客； 4. 熟悉菜品知識，掌握重點菜品的營銷話術，靈活推薦。 5. 遵守餐廳的各項規(guī)章制度; 6. 完成領導安排的其他工作任務。 前臺接待崗位職責： 1. 在前臺提供禮貌和高效的服務； 2. 為到達和離店客人辦理登記和退房手續(xù)； 3. 在賬單系統(tǒng)中修正、更新住店客人的活頁檔案； 4. 正確地安排到達客人所需要的房間； 5. 根據(jù)“團隊指引”，為到達和離店團隊作好所有必需的準備； 6. 保證按管理層要求做好每日報表和統(tǒng)計表； 7. 保證每個備用金有足夠的流通現(xiàn)金，并經(jīng)常進行檢查以免短缺； 8. 分別與有關公司、團隊、客人等再次確認所有的到達預訂； 9. 嚴格控制所有的客房鑰匙，如有異常應向上級主管匯報； 10. 完成領導安排的其他工作任務。 任職條件： 1. 不超過30周歲； 2. 熟練掌握前臺、餐飲業(yè)務知識，熟練運用前臺操作系統(tǒng)、餐飲相關系統(tǒng)及辦公軟件； 3. 待人熱情友好，在工作中能始終保持微笑服務，認真細致，有責任心； 4. 普通話流利，英語基礎溝通能力良好； 5. 身體健康，精力充沛，形象氣質(zhì)佳； 6. 具有優(yōu)良的服務意識和敬業(yè)精神，能夠適應倒班工作制； 7. 實習期半年及以上，優(yōu)秀者可轉(zhuǎn)正。

崗位要求：? 1、中高端酒店總經(jīng)理崗位工作滿五年以上，其中在一處擔任總經(jīng)理崗位滿三年。 ?2、熟練掌握 OTA ，數(shù)字敏感，邏輯條理清晰。? 3、良好的職業(yè)操守，較強的溝通協(xié)調(diào)及抗壓能力。 ?4、有進取心，有自我驅(qū)動力和學習能力。 ?5、年齡不限，大專以上學歷。? 6、全國委派。

崗位職責 1. 獨立負責單體公寓的日常經(jīng)營和運作，包括客房、前廳、工程、財務及采購等各項職能工作；2. 確保部門成本及各項費用，得以良好的控制，對公寓的經(jīng)營結(jié)果目標及各項滿意度負責； 3. 根據(jù)酒店的運營標準，隨時對房間和設施設備及各項物品進行檢查和更新；? 4. 制定部門的年度預算，并確保部門的經(jīng)營費用控制在預算之內(nèi)；? 5. 負責與行政、供應商及外部人際關系的維護； 6. 協(xié)助完成公寓新項目開發(fā)及拓展任務；? 7. 協(xié)助完成部門人才培養(yǎng)。 任職條件 1.大專以上學歷，英語口語熟練。? 2.有5年以上同品牌星級酒店客房或前廳管理工作經(jīng)驗，客房管理背景優(yōu)先考慮。? 3.熟悉客房部專業(yè)知識，熟練使用電腦；有一定工工程經(jīng)驗，同時具備前廳部崗位工作經(jīng)驗。? 4.掌握熟悉酒店管理、服務流程和質(zhì)量標準。? 5.具有組織協(xié)調(diào)能力、應變能力、適應能力、經(jīng)營能力以及文字表達能力。? 6.后續(xù)能接受全國以及海外外派。? 請注意：您的簡歷信息將會被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進行流程使用。我們會采用合理的安全措施來保護您的個人數(shù)據(jù)安全，如您繼續(xù)申請該職位，即表示您已知曉并認可我們的操作。

Onboard Duties ?Organisationof embarkation and disembarkation ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Coordination of airport representative and assisting with passenger travels ?Handling / filing of cruise, land (if applicable) reports & daily program ?Managing and filing vendor vouchers & onboard bookings ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Organisingand presenting guest entertainment (games / lectures / presentations) according to the cruise layout & active guest relation ?Responsible for all public announcements (including bridge commentary) ?Facilitating and assisting guests with onboard cruise bookings ?Travel Concierge desk hours in accordance with the tour layout ?Receipt and handling of guest complaints & private guest excursions. Offer advice on food/restaurants, shopping, and activities during free time Shore Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, busses, guides…) ?Instructing and briefing local guides prior to shore-excursion ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job. ?The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff. ?Conduct and appearance in accordance

?Supervision/support of a professional welcoming and sales orientated F&B Service ?Coordinate with the Executive Chef dietary needs for guests according to manifest ?Ensuring absolute cleanliness and order in accordance with HACCP rules ?Operation of service procedures according to standards (e.g. menus, decoration,) ?Organisationand execution of F&B related ship functions and special events ?Responsible for sales for on-board products such as aperitifs, digestives and wines ?Preparation of opening and closing ships at start and end of season ?Act as Deputy Hotel Manager when Hotel Manager and Asst. HM are not available Management and motivation of the service crew ?Organisation, management and motivation of restaurant and bar (7-16 crew) ?Management of work schedules & Training of service department ?Luggage duty on embarkation and disembarkation day ?Participation in loadings and waste management Responsible for cost control and adherence to set budgets ?Cost control (incl. stock supply/inventory in accordance to the budget &standards) ?Daily closing of restaurant and bar area cash register

崗位要求： 1、中端酒店總經(jīng)理崗位工作滿三年以上，其中在一處擔任總經(jīng)理崗位滿二年。 2、熟練掌握OTA,數(shù)字敏感，邏輯條理清晰。 3、良好的職業(yè)操守，較強的溝通協(xié)調(diào)及抗壓能力。 4、有進取心，有自我驅(qū)動力和學習能力。 5、年齡45歲以內(nèi)，大專以上學歷。 6、服從大區(qū)域委派。 福利待遇： 1、底薪+績效。 2、晉升機會。 3、提供食宿。 4、提供免費培訓，帶薪年假等員工福利。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

崗位要求： 1、中端酒店總經(jīng)理崗位工作滿三年以上，其中在一處擔任總經(jīng)理崗位滿二年。 2、熟練掌握OTA,數(shù)字敏感，邏輯條理清晰。 3、良好的職業(yè)操守，較強的溝通協(xié)調(diào)及抗壓能力。 4、有進取心，有自我驅(qū)動力和學習能力。 5、年齡45歲以內(nèi)，大專以上學歷。 6、服從大區(qū)域委派。 福利待遇： 1、底薪+績效。 2、晉升機會。 3、提供食宿。 4、提供免費培訓，帶薪年假等員工福利。

【崗位職責】 1、 全面負責酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負責實現(xiàn)酒店的營業(yè)收入指標和利潤指標。 4、 負責制定酒店的經(jīng)營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養(yǎng)人才，提高整個酒店的服務質(zhì)量和員工素質(zhì)。 【崗位要求】 1、大專以上學歷，相關管理專業(yè)。 2、 從事星級酒店工作10年以上，具有5年以上相關高層管理工作經(jīng)驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經(jīng)營團隊，事業(yè)心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。