遵循當(dāng)?shù)卣吆途频瓿绦颍O(jiān)督和指導(dǎo)總機(jī)預(yù)訂部在各個(gè)方面達(dá)到盡可能高的客人滿意度。
Tofollow the local policies and hotel SOP, monitor and guide the GSC &Reservations employees to achieve high level guest satisfaction in all aspects.
擁有完善的專業(yè)知識(shí),管理和監(jiān)督當(dāng)班員工完成所有任務(wù)。
To possesscomprehensive professional knowledge, manage and monitor the employees on dutyto complete all the tasks.
?完善工作計(jì)劃并制定實(shí)施目標(biāo),定期比較實(shí)際成果與目標(biāo),采取必要的糾正措施,并執(zhí)行相關(guān)職責(zé)的特殊項(xiàng)目的分配,能夠勝任多項(xiàng)任務(wù)并有出色的跟進(jìn)技能。
Toimprove work plans and set implementation goals, compare actual results withthe goals on regularly, take necessary corrective measures, and assign specialprojects related to responsibilities, handle multiple tasks and possess excellentfollow-up skills.
協(xié)助定期監(jiān)控已確認(rèn)的團(tuán)隊(duì)用房量和未來的散客預(yù)訂,以確保準(zhǔn)確的住房率預(yù)測(cè)和更好的收入管理。
Toassist to monitor regularly on the confirmed group rooms inventory and advanceFIT bookings to ensure accurate occupancy forecast and better revenue management.
確保所有預(yù)訂準(zhǔn)確及時(shí)錄入系統(tǒng),以保證數(shù)據(jù)的完整與銷售客戶產(chǎn)量統(tǒng)計(jì)的準(zhǔn)確。
Toensure all reservations are properly made to ensure data integrity and accuracyof production tracking of Sales accounts.