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1.To patrol all areas of the hotel, and the outer perimeter, with a view to identifying any threats to the safety and security of hotel guests, associates or properly. Inform duty supervisor & CCTV. Pay particular attention.負責巡邏所有酒店區(qū)域及外圍，發(fā)現(xiàn)任何可能對客人、員工、酒店財產(chǎn)安全和消防方面的隱患，立即通知當班督導及監(jiān)控中心，并采取相應(yīng)的措施。 2.Respond to any allegation of a criminal offence committed in the hotel. Speak to the person reporting the offence, and any witnesses, and make written notes of all relevant particulars. Make any further enquiries you consider necessary to confirm whether or not an offence has been committed, and if so, to identify the culprit(s). Request police assistance if you feel that this is necessary, and in any case if the victim wishes this to happen. Make a written report of the incident to be submitted to the Loss Prevention Supervisor in his absence, to the Director of Loss Prevention.對違法或犯罪分子的行為和陳述做出反應(yīng)，對涉及人員、證人的陳述做好書面記錄，對事件進一步詢問，不管犯罪行為是否已經(jīng)發(fā)生，找出違法犯罪的人員，如有必要聯(lián)系警方尋求幫助，如果受害人有要求，協(xié)助其聯(lián)系警方，做出書面報告提交保安主管/ 保安部經(jīng)理。? 3.Respond to ant disorderly or violent behavior in the hotel. Any person persisting in disorderly behavior should be removed from the premises. Request police assistance if necessary.對暴力或騷亂行為立即采取反應(yīng)，對不聽勸阻的人員立即驅(qū)逐出酒店區(qū)域，如有必要聯(lián)系警方幫助。? 4.When dealing with guests, visitors or other associates, display hospitality skills appropriate to a five-star hotel. Guests will see you as a representative of the hotel, and not necessarily as a loss prevention officer, and will come to you with questions and problems which may not be of a security nature. Ensure that your knowledge of the hotel is such that you are able to deal with guest questions and problems. Your attitude towards other associates should be such that they are encouraged to report suspicious incidents to you and speak freely to you on matters affecting security.在與客人、訪客或其他員工交談時，按照酒店的標準熱情待客，客人認為你是酒店的代表，盡管你是一名保安員，他也會詢問一些與保安方面無關(guān)的事。確保有足夠的知識回答關(guān)于客人的詢問和幫助他們解決困難。如果用這種方式對待員工，他們會很積極地向你匯報可疑事件或安全隱患。 5.In rotation with other Loss Prevention officers, carry out the security element of induction training for new starters in accordance with written notes provided.在換崗交接時，主動為接崗或接班人員交待清楚所在區(qū)域的安全問題，并做好書面記錄。? 6.If requested, provide 15-minute training to other departments on security related matters.根據(jù)實際要求為其他部門或相關(guān)事件做15分鐘培訓。 7.Hold an intermediate-level certificate for LP Guard 持有中控員中級證書