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PRINCIPALRESPONSIBILITIES 主要職責 1.????????Assume responsibility of daily operations in assigned outlet to ensurea smooth running, profitable operation within the framework of the hotel. 負責餐廳日常的營運，保證餐廳營運順暢，使酒店的運營處在一個收益的框架上。 2.????????Actively support the Quality Improvement Process. 積極改進服務質(zhì)量。 3.????????Assist in working toward positive financial results. 積極協(xié)助上級，完成良好的收益。 4.????????Assist in ensuring that scheduling functions are performed accuratelyand on a timely basis. 協(xié)助確保每個時間段的工作準確地完成。 5.????????Assist in maintaining a highly motivated and well-trained staff. 協(xié)助上級培訓一個高度熱情和訓練有素的同事。 OPERATIONS運營 1.??????????????????Open and close shift in accordance with the manager checklist. 遵照上級的安排表來開始和結(jié)束一天的營運。 2.??????????????????Initiate aggressive guest interaction through seeking and solicitingfeedback from guests. 與客人進行積極的互動和交流，征求他/她們的反饋意見。 3.??????????????????Train, maintain and enforce all Cordis service standards in the outlet. 在餐廳中，培訓、維持和執(zhí)行所有康得思酒店的服務標準。 4.??????????????????Enforce the Cordis standardized drink recipe and presentation guidelines to ensureconsistent quality beverage to our guests in accordance with the Bar Guide. 執(zhí)行康得思酒店規(guī)范的飲料配方，以確保給客人提供的飲料具有一貫的品質(zhì)。 5.??????????????????Properly execute revenue and check control procedures on shift. 嚴格執(zhí)行收入和賬單的操作程序。 6.??????????????????Handle daily colleague relations (i.e. scheduling, time adjustments). 處理日常同事的協(xié)作關系（例如，班次調(diào)整） 7.??????????????????Maintain a safe & sanitary work environment for all colleague &guests. 為所有的同事和客人，建立一個安全及衛(wèi)生的工作環(huán)境。 8.??????????????????Gather and implement all proper tools for running shifts (i.e.schedules, rotationplans, reservations, andchecks). 為餐廳營運提供盡可能的幫助（例如，工作時間表，工作安排，預定） 9.??????????????????Find solutions for problems such as call outs, last minute bookings, orany other daily problems that may arise. 找到可能發(fā)生的問題的解決方法。（如電話服務，最后一分鐘的預定，或其他每天 可能發(fā)生的問題） 10.??????????????Be on the floor during the shift and assist servers or hostess toensure guests are satisfied. 在餐廳營運時，確保在各自的崗位上，協(xié)助服務員或領位員，使客人滿意。 11.??????????????Ensure that only a quality product is served. 確保所提供的食品和飲料有質(zhì)量保證。 12.??????????????Ensure all side work is done on a daily basis. 確保完成每天的工作。 13.??????????????Maintain proper colleague uniform standards. 保持同事按標準穿著制服。 14.??????????????Manage an effective repair and maintenance program through the use ofwork orders, inspections, etc. 通過工作分配和突擊檢查，建立起一個有效的工程維護及保養(yǎng)程序。 15.??????????????Understand & teach empowerment principles to ensure guestsatisfaction. 理解和指導授權原則，以確保客人的滿意度。 16.??????????????Exercise station rotation to ensure stations are distributed fairly. 運用崗位的輪換制，來確保工作安排的合理性。 17.??????????????Above all, to lead by example through a “hands on” approach to motivateour colleagues to excel. 綜上所述，要以身作則，為同事樹立起良好的榜樣，激勵同事的工作熱情。