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成都領(lǐng)地希爾頓嘉悅里酒店招聘以下部門實(shí)習(xí)崗位：前廳部-實(shí)習(xí)生（賓客關(guān)系方向） 1.負(fù)責(zé)顧客滿意度管理工作。在大堂迎送客人，對客人進(jìn)行引領(lǐng)。 2.抵店前關(guān)懷:客人抵店前有歡迎電話以及歡迎短信，電話以及短信中使用敬語、祝福語和感謝語，歡迎短信 3.協(xié)助前臺做好房間登記，協(xié)助客人辦理入住和退房手續(xù)。在辦理手續(xù)時需要主動提供茶水服務(wù)。 4.主動幫助客人提拿行李，主動關(guān)懷照顧老人、小孩、孕婦等特殊客人。 5.當(dāng)前臺辦理入住排隊(duì)時，需要主動為客人幫助，與客人溝通:詢問旅途情況、介紹酒店風(fēng)格特色、了解出行目的及行程安排、介紹酒店內(nèi)的產(chǎn)品及服務(wù)等 6.帶領(lǐng)客人進(jìn)房間并向客人介紹酒店及房間設(shè)施設(shè)備情況，帶領(lǐng)客人參觀房間并做介紹。 7.供高質(zhì)量的服務(wù)，包括迎接和歡送客人、解答客人的問題和需求、處理客人的投訴和糾紛等。 8.與客戶建立良好的關(guān)系，了解客戶的要求和偏好，并確保這些需求得到滿足。建立客戶檔案，記錄客戶的相關(guān)信息，以便在他們下次入住時提供更個性化的服務(wù)。 前廳部-實(shí)習(xí)生（禮賓）

【崗位職責(zé)】 1、一般辦公室的職責(zé)，以支持銷售及市場推廣（例如，歸檔，發(fā)送電子郵件，打字，傳真，復(fù)印等）。 2、在整個銷售過程中準(zhǔn)備銷售相關(guān)的文件（例如，建議書，合同，或宴會活動的訂單）。 3、促進(jìn)內(nèi)部和外部品牌形象的認(rèn)識。收集材料及組織信息包（例如，小冊子，宣傳材料）。 4、使用銷售技巧，最大限度地提高收益，同時保持現(xiàn)有客戶對酒店的忠誠度。 5、輸入，檢索，調(diào)和，并驗(yàn)證信息（例如，傭金，詢價，第三方）在銷售過程中所涉及的軟件。 6、回答客人有關(guān)酒店設(shè)施/服務(wù)的問題（例如，各部門運(yùn)作時間，價格和房間類型，大包產(chǎn)品，促銷，娛樂，餐廳，特殊活動等）。 7、作為客戶與酒店的連接點(diǎn)，通過電話和電子郵件與客戶溝通，響應(yīng)其問題和要求。 【崗位要求】 1.市場營銷，酒店管理等相關(guān)專業(yè)優(yōu)先。 2.具備良好的溝通、協(xié)調(diào)和團(tuán)隊(duì)合作能力。

崗位要求 1.送餐部實(shí)習(xí)生，有從事過西餐工作經(jīng)歷者優(yōu)先，至少實(shí)習(xí)半年以上。 2.對工作認(rèn)真踏實(shí)，工作態(tài)度端正，能吃苦耐勞。 3.掌握必需的食品、酒水知識，有一定的西餐服務(wù)技能。 4.身體健康，儀表端正。

我們希望您 熱愛生活，熱愛酒店，充滿熱情喜歡溝通； 給客人、同事一張笑臉，有讓人快樂的能力； 有一技之長：會拍照/會唱歌/會跳舞/能寫美文/旅游達(dá)人； 態(tài)度認(rèn)真、看重細(xì)節(jié)，安住當(dāng)下，愿意勤快、真誠、踏實(shí)地做一些“小”事。 虛位以待    就等"您"來 地址：成都市天府新區(qū)華府大道一段藍(lán)潤置地廣場 您可選擇以下交通方式：1、地鐵：二號線天府廣場站、三號線省體育館站、四號線騾馬市站、七號線火車南站均可換乘地鐵一號線，乘坐至華府大道站下，從A口出來即可到達(dá)；2、自駕：從市區(qū)出發(fā)走紅星路南延線可到達(dá)，從三環(huán)可走天府立交出天府大道到達(dá)。 面試時間：周一至周五09:00-17:00

·?Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures ·?按照部門的規(guī)范和程序提供高標(biāo)準(zhǔn)的餐飲服務(wù)。 ·?Attends and participates in daily briefings and other meetings as scheduled ·?參加和參與每日的例會和其它計劃好的會議。 ·?Attends and participates in training sessions as scheduled ·?參加和參與計劃好的培訓(xùn)課程。

Here at The Temple House, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Every day is a fresh page in our collective story. Ready to join us at The Temple House? The Temple House celebrates Chengdu’s history and looks towardsthe future through inspired modern design and art. Our House is hidden amongstthe laneways of Taikoo Li Chengdu and set on former temple grounds, with 100intimate rooms and 42 serviced apartments, heritage courtyards, landscapedterraces and a subterranean oasis. It’s an urban sanctuary that surprises anddelights around every corner. Job Overview This role in a team to craft exceptional culinary experiencesand create unforgettable moments for our guests. We are the soul of the Restaurant and Bar operations as the food we serve allows our guests to enjoy wonderful dining experiences. Those who have a desire to learn, grow and bepart of a fun and dynamic team will enjoy the role. Key Responsibilities Welcome to the core of what being a Trainee in Kitchen is all about! Here's the quick lowdown on what you'll do day-to-day: ·???????Accurate and effective to?provider?ofcustomer?high standards delicious food ·???????To ensure the kitchen have a good operation,provide to give each guest product on standard and delicious. ·???????Positively dealing with and learning fromcustomer complaints and comments. ·???????Devises special dishes and develops recipes. ·???????Develops positive working relationships at all levels. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·?Adventurous and spontaneous ·?Outgoing and people-oriented personality ·?Effective interpersonal skills and a great team player ·?Relevant experience or a real passion to learn ·?Has strong responsibility We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets youapart. If you feel a connection with what we stand for, we're eager to meetyou. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make adifference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values alignwith your own? Is this the team you've been wanting to join? If your answer isa clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: · Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? · Join our wellnessprogramme and healthy pantry to elevate your mental and physical wellbeing! · Enjoy an annual, paidWell-being Leave, a day for you to look after yourself, be healthy and behappy! · Benefit fromcomprehensive medical and dental benefits, along with annual medical check-ups. · Be welcomed for thestylish you, if you got accessories, hair dyes or tattoos! · Speak up & putyour own ideas into actions. Think differently!

實(shí)習(xí)生崗位： 餐飲部實(shí)習(xí)生——餐廳服務(wù)（小南洋餐廳） 崗位職責(zé): 1.熟悉部門工作細(xì)則和流程； 2.跟進(jìn)酒店安排的和崗位相關(guān)工作。 3.積極參加酒店組織的各種活動 4.積極參加部門內(nèi)部的交叉培訓(xùn)? 5.通過不斷的學(xué)習(xí)充實(shí)自己,掌握更多的知識? 崗位要求: 1.實(shí)習(xí)期至少6個月及以上。（全職實(shí)習(xí)） 2.有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生

·????????Greets all guests at all timesin a friendly and helpful manner and attempts to learn and use guest’s name atevery opportunity? ·????????隨時以友好和樂于協(xié)助的態(tài)度迎接客人，并盡量了解和稱呼客人的名字。 ·????????Registers and rooms all arrivalsaccording to established procedures ·????????按照既定工作程序?yàn)樗衼砜偷怯洸才欧块g。 ·????????Maintains intimate knowledge ofdepartmental standards and procedures ·????????熟知部門標(biāo)準(zhǔn)工作程序。 ·????????Performs check in, check outand room change procedures and ensures all data are entered completely into theresidences systems in accordance with reservation ·????????履行入住、退房和換房手續(xù)，并確保所有資料都按照預(yù)訂情況完整的輸入公寓電腦系統(tǒng)。 ·????????Responsible and attends toguest’s request of using the service of safety box at all times ·????????隨時負(fù)責(zé)回應(yīng)客人關(guān)于使用保險箱服務(wù)的要求。 ·????????Attends to guest’s complaints,inquiries and requests, refer problems to supervisor/Assistant Manager ifhe/she unable to assist ·????????處理客人的投訴、問詢和請求，如果自己無法提供協(xié)助，則將問題轉(zhuǎn)給主管和經(jīng)理助理 。 ·????????Does everything possible toensure that the guests depart the residences with a positive impression of residencesservice ·????????盡一切努力確?？腿嗽陔x店時會對公寓的服務(wù)有很好的印象。 ·????????When on night shift, checksnight report, prepare the morning report and prepare all necessary forms forthe guest arrival ·????????在值班時檢查夜班報告，準(zhǔn)備早班報告，并為客人的到來準(zhǔn)備各種必要的表格。 ·????????Maintains comprehensiveknowledge of standard reservation procedures including correct forms to use,how to read telex, e-mail, messages, and how to interpret availability sourceswithin the reservation systems ·????????全面了解標(biāo)準(zhǔn)的預(yù)訂工作程序，包括如何正確使用表格，如何讀電傳、電子郵件和留言，以及如何在預(yù)訂系統(tǒng)內(nèi)對房源情況進(jìn)行解讀。 ·????????Takes personal interest andpride to ensure that the front desk work area is kept clean and in an orderlystate al all times ·????????隨時保持前臺工作區(qū)域的整潔和有序，并以此作為自己的個人興趣和驕傲 。 ·????????Obey the residences’ other jobarrangements. ·????????服從公寓對本人的其他崗位安排。

【實(shí)習(xí)崗位】 房務(wù)部（禮賓，管家） 餐飲部（中/西餐，宴會） 【崗位要求】 1.對客服務(wù)意識和良好的溝通技巧； 2.態(tài)度良好，愿意學(xué)習(xí)； 3.親和力強(qiáng)，具備團(tuán)隊(duì)協(xié)作精神。

酒店大量招聘前廳部、餐飲部、客房部實(shí)習(xí)生 1、有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生 2、熱愛服務(wù)行業(yè)且具有良好的服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作意識 3、實(shí)習(xí)期不少于6個月

【崗位職責(zé)】 前廳部實(shí)習(xí)生/客房部實(shí)習(xí)生/餐飲部實(shí)習(xí)生? ? 1、協(xié)助酒店前廳部、客房部或餐飲部的日常運(yùn)營工作，包括但不限于接待客人、辦理入住退房手續(xù)、維護(hù)客房清潔、餐廳服務(wù)等； 2、負(fù)責(zé)與客人溝通，解答疑問，提供優(yōu)質(zhì)的客戶服務(wù)，確?？腿藵M意度； 3、協(xié)助處理客人的投訴或特殊需求，并及時向上級匯報； 4、參與酒店各類活動的籌備與執(zhí)行等； 5、完成上級交辦的其他臨時性工作任務(wù)。 【崗位要求】 1、大專及以上學(xué)歷，酒店管理、旅游管理等相關(guān)專業(yè)優(yōu)先； 2、年齡18-23歲，形象端正，具備良好的溝通能力和服務(wù)意識； 3、工作積極主動，責(zé)任心強(qiáng)，能夠適應(yīng)酒店行業(yè)的工作節(jié)奏； 4、具備團(tuán)隊(duì)合作精神，能夠與同事協(xié)作完成工作任務(wù)； 5、無工作經(jīng)驗(yàn)要求，但具備酒店或服務(wù)行業(yè)實(shí)習(xí)經(jīng)驗(yàn)者優(yōu)先考慮。

該實(shí)習(xí)崗位為禮賓部實(shí)習(xí)生 崗位要求： 1、大學(xué)?？萍耙陨蠈W(xué)歷； 2、有好的溝通能力和對客服務(wù)的技巧； 3、有良好的領(lǐng)導(dǎo)能力； 4、服務(wù)態(tài)度良好； 5、有較強(qiáng)的事業(yè)心；

各部門實(shí)習(xí)生：前廳部、餐飲部、客房部

1.熟悉部門工作細(xì)則和流程； 2.以項(xiàng)目方式，參與相關(guān)的公司管理工作； 3.執(zhí)行公司安排的其他相關(guān)工作； 4.能適應(yīng)輪班工作； 5.取得畢業(yè)證可優(yōu)先考慮轉(zhuǎn)正； 6.我們提供餐飲服務(wù)、廚房、前廳部、客房部、健身中心和文員秘書等相關(guān)部門和崗位的實(shí)習(xí)崗位。 崗位要求 1.有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生；可于12月到崗優(yōu)先考慮 2.對擔(dān)任酒店管理人員具有高度期望； 3.熱愛服務(wù)行業(yè)，具有良好的顧客服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作精神； 4.實(shí)習(xí)期在6個月及以上

Tips：該實(shí)習(xí)生崗位開放部門不限，為一線面客崗位?。?！ 【崗位職責(zé)】 1、熟悉所在部門和崗位工作細(xì)則和流程； 2、參與具體實(shí)習(xí)崗位的工作職責(zé)； 3、需每個工作計劃階段針對公司日常管理上交書面化建議； 4、執(zhí)行公司安排的其他相關(guān)工作。 【崗位要求】 1、有志在酒店行業(yè)長期發(fā)展的在校學(xué)生； 2、對未來擔(dān)任酒店管理人員具有高度期望； 3、熱愛服務(wù)行業(yè)，具有良好的顧客服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作精神。

實(shí)習(xí)生招聘崗位： 前廳部：賓客體驗(yàn)專員、前臺接待員 客房部：文員、樓層服務(wù)員 餐飲部（服務(wù)）：西餐、日餐、大堂吧服務(wù)員 餐飲部（廚房）：西廚房廚工 每天工作8小時，月休八天 任職資格： 1. 實(shí)習(xí)生，酒店管理、旅游管理、烹飪工藝與營養(yǎng)或其他相關(guān)專業(yè)優(yōu)先。 2.?為人正直，誠實(shí)，能吃苦耐勞，有團(tuán)隊(duì)精神。 2. 熱情、開朗，熱愛酒店服務(wù)行業(yè)，適應(yīng)倒班。

Primary Responsibilities主要職責(zé)： ? Demonstrates commitment to personal guest service excellence ? Answers telephone inquiries promptly and professionally, and channel to appropriate person for assistance ? Greets guests and members in a friendly and efficient manner, escort them as required ? Knowledgeable about all aspects of treatments and the facility ? Provides information and literature about facility in person and via telephone ? Possess knowledge about all aspect of facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details ? Supervises operations of reception desk to ensure smooth service delivery; including guest service, procedures, accounting ? Coordinates sales activities when needed ? Provides administrative support to departments as needed, ensuring all records are accurate ? Responsible for the efficient training of all Experience Coordinators in all aspects of job tasks, and to assist in the training and development of new hires and current personnel ? Assists in the administrations and implementations of staff training in all aspects of operations; i.e. business telephone usage, guest relations, retail sales, swimming & gym services ? Ensures that attention to details is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure smooth service delivery ? Controls entry into all areas of facility by restricting all unauthorized individuals ? Thoroughly understands and adheres to proper credit, and cash-handling policies and procedures ? Maintains inventory of supplies for the administration of the reception ? Ensures guests and members satisfaction at all times by ensuring that safety and service is always the Health club’s first priority ? Ensures the facility is in peak condition at all times (operations and cleanliness) ? Follows Occupational Health and Safety regulations ? Reports suspicious people, behavior, and vehicles to Hotels Security ? Ensures adherence to Fairmont’s Code of Ethics ? 表現(xiàn)出對卓越個人賓客服務(wù)的承諾 ? 及時和專業(yè)地回答電話查詢，并引導(dǎo)適當(dāng)?shù)娜藛T尋求幫助 ? 以友好和高效的方式迎接客人和會員，并根據(jù)需要護(hù)送他們 ? 了解治療和設(shè)施的各個方面 ? 親自和通過電話提供有關(guān)設(shè)施的信息和文獻(xiàn) ? 擁有設(shè)施各個方面的知識，以確保為客人提供準(zhǔn)確的信息，并以完整的細(xì)節(jié)回復(fù)查詢 ? 監(jiān)督運(yùn)營，以確保順利提供服務(wù);包括賓客服務(wù)、手續(xù)、會計 ? 在需要時協(xié)調(diào)銷售活動 ? 根據(jù)需要為部門提供管理支持，確保所有記錄區(qū)域準(zhǔn)確無誤 ? 負(fù)責(zé)在工作任務(wù)的各個方面對所有經(jīng)驗(yàn)協(xié)調(diào)員進(jìn)行有效培訓(xùn)，并協(xié)助培訓(xùn)和發(fā)展新員工和現(xiàn)有人員 ? 協(xié)助運(yùn)營各個方面的員工培訓(xùn)和實(shí)施;即商務(wù)電話使用、客戶關(guān)系、零售、泳池健身服務(wù) ? 確保在每次客人預(yù)訂時準(zhǔn)確維護(hù)對細(xì)節(jié)的關(guān)注，并明確說明所有客人的要求或問題，以確保順利交付服務(wù) ? 通過限制所有未經(jīng)授權(quán)的個人來控制進(jìn)入設(shè)施的所有區(qū)域 ? 全面了解并遵守適當(dāng)?shù)男刨J、現(xiàn)金處理政策和程序 ? 維持供應(yīng)品的庫存，以管理接收 ? 確?？腿撕蜁T始終滿意，確保安全和服務(wù)始終是康體中心的首要任務(wù) ? 確保設(shè)施始終處于最佳狀態(tài)（操作和清潔） ? 遵守職業(yè)健康和安全法規(guī) ? 向酒店安全部門報告可疑人員、行為和車輛 ? 確保遵守費(fèi)爾蒙的道德準(zhǔn)則 Knowledge and Experience知識和經(jīng)驗(yàn): ? Culinary field experience required ? Excellent interpersonal and problem-solving skills ? Highly responsible and reliable ? Ability to perform well in a fast-paced, stressful environment ? Ability to coordinate work as part of a team ? Ability to focus on the needs of guests, remaining calm and courteous at all time ? 要求具有烹飪領(lǐng)域的經(jīng)驗(yàn) ? 出色的人際交往和問題處理能力 ? 高度負(fù)責(zé)和可靠 ? 能夠在節(jié)奏快、壓力大的環(huán)境下出色地完成工作 ? 能夠作為團(tuán)隊(duì)的一員協(xié)調(diào)工作 ? 能夠?qū)⒆⒁饬杏谫e客的需求，在任何時候始終保持冷靜和禮貌 Your team and working environment: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. 成都棕櫚泉費(fèi)爾蒙酒店坐落于棕櫚泉國際中心，地處天府新區(qū)的核心區(qū)域及成都高新區(qū)，毗鄰世紀(jì)城新國際會展中心，環(huán)球中心及天府軟件園。 成都棕櫚泉費(fèi)爾蒙酒店設(shè)有336間酒店客房，蔚柳溪水療中心，金尊行政樓層，超過1350平方米的會議及宴會設(shè)施，以及一系列的餐飲設(shè)施，包含全日制餐廳“食百絢” ，三層樓的酒廊、雞尾酒吧及特色餐廳“Cube”，精品川菜中餐廳“嘗藝”，以及位于酒店頂層的“覓”特色餐廳。 Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

崗位職責(zé) ?1、熟悉部門工作細(xì)則和流程； ?2、以項(xiàng)目方式，參與相關(guān)的公司管理工作； ?3、需每個工作計劃階段針對公司日常管理上交書面化建議； ?4、執(zhí)行公司安排的其他相關(guān)工作。 ?5、前廳/餐廳/健身中心/市場銷售部實(shí)習(xí)生。 崗位要求 1、有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生； 2、對擔(dān)任酒店管理人員具有高度期望； 3、熱愛服務(wù)行業(yè)，具有良好的顧客服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作精神。

Job Description 職位概述 Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. ?The Bellman performs various errands related to guest’s needs, comfort and satisfaction. 負(fù)責(zé)將客人的行李順利送往或送離房間、機(jī)場和汽車，并對客人的問詢和申請?zhí)峁﹨f(xié)助，需要從事各種各樣的雜務(wù)，以滿足客人的需要，保證其舒適和滿意。 . To guest sell our hotel cars, to improve our revenue. ? 向客人推銷酒店車輛，提高酒店收入 . Adhere to guest checking in and checking out procedures pertaining to baggage handling.? 在與行李相關(guān)的問題上，遵守客人入住和退房工作程序。 . Maintain a spotless Porte Cohere and Drive way.? 保持車輛門道和車道的清潔 . Room the guest in accordance with hotel standards.? 按照酒店標(biāo)準(zhǔn)為客人安排房間。 . Arrange transport and coordinate luggage.? 負(fù)責(zé)安排交通并協(xié)調(diào)行李事宜。 . ? Assist with heavy packages, coats, suitcase, etc. ?being alert to give assistance courteously and quickly, ? before having to be asked .? 主動協(xié)助客人提重包裹、拿衣服、提手提箱等，向客人提供禮貌和迅速的協(xié)助。 . Assist arriving and departing guests by opening and closing car and taxi doors.? 為來店和離店的客人開關(guān)汽車及出租車門。 . Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain.? 當(dāng)報紙送到后進(jìn)行適當(dāng)整理，然后按行李領(lǐng)班的要求將其送至客人房間。 Required Qualification 任職要求 High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent. 具有高中或酒店行政管理，酒店管理或相關(guān)的專業(yè)證書。

崗位要求 1.有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生； 2.對擔(dān)任酒店管理人員具有高度期望； 3.熱愛服務(wù)行業(yè)，具有良好的顧客服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作精神。

崗位職責(zé) 1.熟悉部門工作細(xì)則和流程； 2.根據(jù)部門工作任務(wù)完成相關(guān)工作； 3.在日常工作及對客服務(wù)中體現(xiàn)良好的公司和個人專業(yè)形象保持各酒店合作方的良好溝通和協(xié)調(diào)； 4.妥善和及時處理客戶的要求、詢問和投訴，如有需要，及時向上級匯報； 5.領(lǐng)導(dǎo)交辦的其他工作。 崗位要求 1.有志在酒店行業(yè)發(fā)展的應(yīng)屆畢業(yè)生/實(shí)習(xí)生； 2.對擔(dān)任酒店管理人員具有高度期望； 3.熱愛服務(wù)行業(yè)，具有良好的顧客服務(wù)意識、親和力、溝通技巧和團(tuán)隊(duì)合作精神。

實(shí)習(xí)生招聘崗位： 餐飲部：中餐廳、西餐廳實(shí)習(xí)崗位 每天工作8小時，月休八天 任職資格： 1、實(shí)習(xí)生，酒店管理與旅游管理或其他相關(guān)專業(yè)優(yōu)先。 2、為人正直，誠實(shí)，能吃苦耐勞，有團(tuán)隊(duì)精神。 3、熱情、開朗，熱愛酒店服務(wù)行業(yè)。 4、良好的溝通技能及語言表達(dá)能力。

賓客接待協(xié)助為客人辦理入住、退房手續(xù)，確保信息準(zhǔn)確無誤。 解答客人咨詢，提供酒店服務(wù)、周邊設(shè)施及旅游信息。 處理客人基礎(chǔ)需求，如行李寄存、叫車服務(wù)等。 日常運(yùn)營支持接聽電話，轉(zhuǎn)接至相關(guān)部門并記錄留言。 維護(hù)前臺區(qū)域整潔，確保宣傳資料齊全。 協(xié)助管理房態(tài)，與客房部、銷售部保持溝通。 系統(tǒng)操作學(xué)習(xí)使用酒店管理系統(tǒng)（如Opera PMS）錄入數(shù)據(jù)。 協(xié)助打印報表、更新預(yù)訂信息及客戶檔案。 團(tuán)隊(duì)協(xié)作配合前廳團(tuán)隊(duì)完成交班日志及特殊任務(wù)。 參與部門培訓(xùn)，提升服務(wù)技能與專業(yè)知識。

成都領(lǐng)地希爾頓嘉悅里酒店招聘以下部門實(shí)習(xí)崗位：行政支持中心-實(shí)習(xí)生