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此崗位為醫(yī)院前臺客服? 要求英語流利有大夜班? ?Job Description:? ?Customer Service:? - Support all daily clinic operations in relation to client services, greet clients, answer client calls and inquiries, manage appointment schedules and waiting lists in PMO, registration of new clients, respond to emails, process invoices and collect payments, management of incoming mail, release of medical records, collection of documents, photocopying, fax services and scanning services as required.? - Engage in customer service quality initiatives/projects.? ? Administration and Financial responsibilities:? - Be familiar with the different methods of payment for all client groups? - Responsible to ensure all information is collected and available to invoice third party payers? - Ensure invoices are prepared accurately and present to clients to professionally where the client cannot pay all or part of the account escalate to manager? - Commitment to ensure that the petty cash is correct for the day; any discrepancy has to report to the manager same day? - Ensure the transfer of revenue is correctly recorded and signed off;? - All adjustments of invoices and all refunds must be documented and approved by the department manager or the Clinic Manager? - Assist patient to complete all necessary documentation for CMS or Direct billing as well as collect copies of all supporting documents? - Performing routine cash register / checkout duties without supervision.? - Receiving and processing payments in cash, credit card, debit card or other form of payment.? - Assisting customers with problems in a polite and professional manner? - Other duties arranged by supervisor.? ?Requirements:? - College degree or above.? - Minimum 2-3 year customer service related working experience in an international company? - Fluent in spoken and written English.? - Strong customer service mindset, particularly relating to International health care services? - Common computer skill (MS office)? - Sense of responsibility? - Professional appearance/manner? - Enthusiastic team player? - A natural desire & willingness to assist people of all nationalities? - Open to problem solving and confronting challenging situations? - Cooperativeness -sharing information? - Appetite for learning

【職責(zé)內(nèi)容】 職責(zé)說明： 1、負(fù)責(zé)接待來院顧客及來訪、應(yīng)聘人員。 2、接聽來電、收發(fā)信件，登記資料。 3、負(fù)責(zé)協(xié)調(diào)各部門工作。  職位要求： 1、 中專以上學(xué)歷，有良好的禮儀和服務(wù)意識； 2、 1年以上工作經(jīng)驗(yàn)，品貌端正，身高160CM以上，皮膚好； 3、 普通話標(biāo)準(zhǔn)，反應(yīng)機(jī)敏靈活，思路清晰； 4、 能操作一般的辦公軟件。 5、 具有團(tuán)隊(duì)精神，適應(yīng)能力強(qiáng)。醫(yī)藥相關(guān)專業(yè)優(yōu)先。

職責(zé)說明： 1、負(fù)責(zé)收集、整理、翻譯最新國內(nèi)外行業(yè)資訊； 2、負(fù)責(zé)醫(yī)院外文外事活動(dòng)； 3、配合國外專家工作進(jìn)行口譯； 4、上級交辦的其它事宜。? 職位要求： 1、精通國語和韓語互譯，有醫(yī)學(xué)背景者優(yōu)先考慮； 2、形象氣質(zhì)佳； 3、溝通和表達(dá)能力強(qiáng)，有責(zé)任感。

【職責(zé)內(nèi)容】 崗位職責(zé)： 1）負(fù)責(zé)前臺客戶的接待工作; 2）負(fù)責(zé)客人的就診、分診安排; 3）文件傳達(dá); 4）關(guān)注現(xiàn)場環(huán)境; 5）完成領(lǐng)導(dǎo)安排的其他任務(wù); 崗位要求： 1、大專以上學(xué)歷，專業(yè)不限。 2、身高1.60米以上，青春靚麗，形象氣質(zhì)佳。 3、服務(wù)意識強(qiáng)，普通話標(biāo)準(zhǔn)。