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Primary Responsibilities主要職責(zé) To maintain a high guest service focus and?excellent rapport by approaching the job with the guests always in mind?and being proactive in a timely manner towards their needs and requests as?detailed in the Brand architecture section the Spirit of The Individuality?Program?handout. To have a positive?impact, taking personal responsibility and initiative to resolve issues,?always clearly communicating with both guests and colleagues. To be flexible,?responding quickly and positively to changing requirements including the?performance of any tasks requested. To ensure the opening and closing of the swimming pool procedures are carried out smoothly and efficiently. To contribute ideas and suggestions and?actively promote the services to enhance operational/environmental?procedures and facilities in the property.To meet, greet and bid farewell to all guest?with a warm, friendly and genuine smile. Ensures sufficient stock of items in swimming pool areas including towels, water, beverages, magazines, newspapers, and amenities. Be vigilant and responsible for the safety of all guests within the pool areas. To maintain the cleanliness of pool area, pick up any trash and place into the garbage bin. To ensure that all activities and job functions are performed in a safe environment using proper safety techniques. Check the water quality of the swimming pool regularly every day and record it. 根據(jù)品牌建設(shè)及精神所述，秉承以客為先的宗旨，主動及時關(guān)注意客人的需求。 向客人展示優(yōu)質(zhì)個性化服務(wù)。 具有積極的影響力，有責(zé)任心，主動解決問題，善于與客人及同事溝通。 工作中靈活變通，反應(yīng)敏捷，能果斷地根據(jù)具體情況而改變工作要求。 確保泳池的營業(yè)和關(guān)閉順利有效地進行。 為部門的運作程序，改善環(huán)境設(shè)施等提供意見。 以熱情、友好和真誠的笑容來迎接、問候，歡送所有的客人。 確保所有泳池區(qū)域有充足的庫存物品，包括毛巾、水、飲料、雜志、報紙和便利設(shè)施。 隨時警惕和負責(zé)游泳池區(qū)域內(nèi)客人的人身安全。 保持游泳池區(qū)域干凈，將垃圾投放到垃圾桶內(nèi)。 運用正確安全的技術(shù)確保所有的活動及工作在安全的環(huán)境中進行。 每日定時檢查泳池水質(zhì)并書面記錄。 Knowledge and Experience知識和經(jīng)驗 At least 1-year experience in 5-star international hotel, be comfortable communicating with others. Ability to operates the swim pool equipment, Ability to work under pressure and deal with stressful situations during busy period. Must have the national occupational qualification certification swimming life-saving certificat. 至少一年國際五星級酒店工作經(jīng)驗，擁有很好的溝通能力。 熟練掌握使用泳池設(shè)備，面對大量工作時，能承受工作壓力，能處理緊急情況。 必須持有國家職業(yè)資格認證的游泳救生證。

【崗位職責(zé)】 1、負責(zé)賓客游泳的絕對安全、勤巡視池內(nèi)泳者的動態(tài)，發(fā)現(xiàn)溺水者要迅速處理，做好搶救工作并及時向領(lǐng)導(dǎo)報告。 2、認真做好每天的清場工作。 3、負責(zé)游泳池水質(zhì)的測驗和保養(yǎng)及游泳場地的環(huán)境衛(wèi)生。 4、上班集中精神，不得與無關(guān)人員閑談，救生臺不得空崗，無關(guān)人員不得進入池面。 5、勤在泳池邊觀察。注意游泳者的動向，防止發(fā)生意外，保證賓客的安全。對不會游泳者可作技術(shù)指導(dǎo)。 6、定時檢查更衣室，杜絕隱患。 7、為客人提供專業(yè)的游泳及健身設(shè)施的使用方式。 【崗位要求】 1、大專學(xué)歷，或相關(guān)院校畢業(yè)生。 2、熟悉游泳池服務(wù)知識、掌握游泳和救生急救技術(shù)，掌握游泳衛(wèi)生消毒知識，取得白卡以上救生證書。 3、能按服務(wù)工作規(guī)范的質(zhì)量標準獨立進行工作。 4、需具備水上緊急救援技能及陸地人工救護專業(yè)知識，能夠在發(fā)生水上或陸地意外時，迅速、有效地實施急救措施，保障人員安全。