Plans and manages sales calls according to Account Management procedures adhering with Accorhotel standards on an annual, monthly, weekly and daily basis.
以雅高酒店的標(biāo)準(zhǔn)通過(guò)客戶管理程序規(guī)劃和管理年度、月度、每周和每日銷售拜訪
Handles all enquiries and leads from potential clients which involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
處理所有潛在客戶的咨詢,包括會(huì)議、實(shí)地考察、娛樂(lè)項(xiàng)目、談判和撰寫合同,并參加推廣活動(dòng)和酒店組織的活動(dòng)。
Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
參加由現(xiàn)有的或新的潛在客戶的銷售活動(dòng),通過(guò)電話拜訪和參加酒店的商業(yè)活動(dòng)并跟進(jìn)。
Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
與現(xiàn)有的客戶保持良好的關(guān)系并征求所有現(xiàn)有的個(gè)人、團(tuán)隊(duì),會(huì)議每天晚上需要的房間數(shù),以達(dá)到酒店的銷售目標(biāo)。
Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Accorhotel Hotel standards and in order to meet guest satisfaction.
根據(jù)雅高酒店集團(tuán)的標(biāo)準(zhǔn),組織重要客戶的到訪,歡送和提供給予他們?nèi)胱∑陂g的任何幫助,以達(dá)到客戶的滿意。
Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
在各部門的協(xié)助下計(jì)劃,協(xié)調(diào)與監(jiān)督以確??蛻舻奶厥庖蟮玫綆椭_??蛻舻臐M意。
Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持與客戶之前的雙向溝通,確??蛻艏皶r(shí)了解酒店的最新發(fā)展情況,并及時(shí)了解公司變化、市場(chǎng)事件、市場(chǎng)趨勢(shì)、客戶對(duì)于酒店及競(jìng)爭(zhēng)對(duì)手活動(dòng)的反饋。
Maintains updated records and call results, potentials, productivity, competitive information, rate history, etc. in Fidelio.
保持隨時(shí)更新記錄和電話結(jié)果,潛在客戶、生產(chǎn)率、競(jìng)爭(zhēng)者資料和房?jī)r(jià)歷史等。
Produces daily & weekly productivity reports stating leads, tentative and confirmed bookings and lost business, and corrective actions taken.
制作每天和每周銷售報(bào)告,并初步確認(rèn)預(yù)訂及生意損失,并采取糾正措施。
Reporting sales activity and result in daily or weekly sales meeting.
參加每日或每周銷售例會(huì)并匯報(bào)銷售成果及提出建議
Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function.?
完成整套的行政職責(zé)例如,會(huì)議,處理相關(guān)的指定賬戶,每月的銷售活動(dòng)報(bào)告,和其他相關(guān)職能的其他職責(zé)。
Minimum of 2 years Sales management experience
至少2年的酒店銷售經(jīng)驗(yàn)
A strong understanding of overall hotel business
有很強(qiáng)的星級(jí)酒店市場(chǎng)及生意拓展理念
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
具有很強(qiáng)的學(xué)習(xí)能力,分析和解釋復(fù)雜的活動(dòng)和/或信息,以提高新的實(shí)踐和發(fā)展的新方法
Must have the ability to understand local markets that affect the business of the hotel
必須有能力了解,影響酒店業(yè)的當(dāng)?shù)厥袌?chǎng)情況
Strong oral and written communication skills
較強(qiáng)的口頭和書(shū)面溝通能力
優(yōu)秀的與各個(gè)階層的溝通能力
Ability to train and develop new team members
能力的培養(yǎng)和發(fā)展團(tuán)隊(duì)新成員
Computer skills (word processing, spreadsheet, and presentation software)
計(jì)算機(jī)技能(文字處理,電子表格和演示軟件)
Language skills: English and Mandarin Chinese
語(yǔ)言技能:英語(yǔ)和中文