KEY RESULT AREAS 關(guān)鍵領(lǐng)域
1.Monitor pickup andbooking pace daily and adjust and communicate daily selling strategies.
監(jiān)督每日的訂房情況并且及時(shí)商量銷售策略
2.Provide regularanalysis on the state of business and push for revenue improvements during highand low demand periods.
提供有效的數(shù)據(jù)分析并根據(jù)淡,旺季制定有效的促銷計(jì)劃
3.Ensures all staffoperates with a sales attitude and are aware of sales opportunities to maximizerevenue.
確保所有員工都有一個(gè)良好的銷售狀態(tài),抓住機(jī)會(huì)實(shí)現(xiàn)收益最大化
4.EnsuresReservations associates are adhering to Standards & Procedures for theirjob tasks, and are delivering high levels of customer satisfaction.
?確保預(yù)訂部員工按時(shí)按程序進(jìn)行工作,以此提高客人滿意度
?5.Undertakesregular coaching and feedback for all staff.
安排日常培訓(xùn)員工并保持反饋
PERSONAL SPECIFICATION 職位要求
1.Proficiency in role at required level.
精通該職位所需的工作要求及水平。
2.Conversant with relevant emergency procedures.
精通相關(guān)的緊急應(yīng)變程序。
3.Knowledge of relevant rules and regulations.
了解有關(guān)規(guī)則和條例。
4.Knowledge of company, hotel, and its environment.
了解公司、酒店及它所在的環(huán)境。
5.Knowledge of relevant safety and security procedures.
了解安全安保方面的相關(guān)程序。