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Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

【崗位職責(zé)】 1、全面負責(zé)哈爾濱中央大街希爾頓花園酒店的日常運營管理工作，制定并執(zhí)行酒店發(fā)展戰(zhàn)略及年度經(jīng)營計劃，確保酒店經(jīng)營目標(biāo)的實現(xiàn)； 2、建立健全酒店管理體系，優(yōu)化各項管理制度及流程，提升酒店運營效率和服務(wù)質(zhì)量； 3、監(jiān)督并指導(dǎo)各部門（如前廳、客房、餐飲、銷售等）的日常工作，確保各部門協(xié)調(diào)運作，為客人提供優(yōu)質(zhì)服務(wù)； 4、負責(zé)酒店財務(wù)預(yù)算的編制與執(zhí)行，控制成本支出，提高酒店盈利能力； 5、維護與政府、行業(yè)協(xié)會、合作伙伴及客戶的關(guān)系，提升酒店品牌形象及市場競爭力； 6、關(guān)注行業(yè)動態(tài)及市場變化，及時調(diào)整經(jīng)營策略，確保酒店在市場競爭中保持領(lǐng)先地位； 7、負責(zé)酒店團隊建設(shè)，培養(yǎng)和選拔優(yōu)秀人才，提升員工整體素質(zhì)及工作積極性。 【崗位要求】 1、研究生及以上學(xué)歷，酒店管理、旅游管理、工商管理等相關(guān)專業(yè)優(yōu)先； 2、10年以上酒店行業(yè)工作經(jīng)驗，國際品牌酒店外企工作高管經(jīng)驗； 3、熟悉酒店運營管理流程，具備出色的領(lǐng)導(dǎo)能力、決策能力及團隊管理能力； 4、具備敏銳的市場洞察力及優(yōu)秀的商業(yè)談判能力，能夠有效推動酒店業(yè)務(wù)發(fā)展； 5、具備較強的抗壓能力及應(yīng)變能力，能夠在復(fù)雜環(huán)境中高效解決問題； 6、良好的職業(yè)素養(yǎng)及溝通協(xié)調(diào)能力，能夠與內(nèi)外部利益相關(guān)者建立良好關(guān)系； 7、英語聽說讀寫能力優(yōu)秀者優(yōu)先考慮。 8、其他福利待遇面議；

【崗位職責(zé)】 1、全面負責(zé)酒店餐飲部門前廳及后廚的日常運營管理工作，包括餐廳、宴會、酒吧、廚房等區(qū)域的運營、監(jiān)督與協(xié)調(diào)； 2、制定并執(zhí)行餐飲部門的年度預(yù)算、經(jīng)營計劃及營銷策略，確保完成營收及利潤目標(biāo)； 3、優(yōu)化餐飲服務(wù)流程，提升服務(wù)質(zhì)量和客戶滿意度，處理重大客戶投訴及突發(fā)事件； 4、負責(zé)餐飲團隊的建設(shè)與管理，包括人員招聘、培訓(xùn)、績效考核及團隊激勵； 5、監(jiān)督食品安全、衛(wèi)生標(biāo)準(zhǔn)及成本控制，確保符合國家相關(guān)法律法規(guī)及酒店管理要求； 6、與采購、市場銷售等部門緊密協(xié)作，開發(fā)新菜品及特色餐飲活動，提升市場競爭力； 7、定期分析經(jīng)營數(shù)據(jù)，提出改進方案并落實執(zhí)行，持續(xù)提升餐飲部門業(yè)績。 【崗位要求】 1、具備豐富的餐飲行業(yè)管理經(jīng)驗，熟悉星級酒店餐飲的運營模式； 2、出色的領(lǐng)導(dǎo)能力與團隊管理經(jīng)驗，能夠有效激勵員工并提升團隊執(zhí)行力； 3、精通餐飲成本控制、食品安全及衛(wèi)生管理相關(guān)規(guī)范； 4、具備敏銳的市場洞察力，能夠根據(jù)市場變化制定有效的營銷策略； 5、優(yōu)秀的溝通協(xié)調(diào)能力，能夠高效處理內(nèi)外部合作關(guān)系及客戶需求； 6、抗壓能力強，能夠適應(yīng)高強度工作節(jié)奏，具備解決突發(fā)問題的能力； 7、對餐飲行業(yè)發(fā)展趨勢有深刻理解，具備創(chuàng)新思維和持續(xù)改進意識。

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當(dāng)獨立的主動性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計劃、發(fā)展規(guī)劃及經(jīng)營方針，確定酒店管理目標(biāo)，領(lǐng)導(dǎo)經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構(gòu)及中層以上管理人員培養(yǎng)和使用，負責(zé)組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責(zé)酒店的市場拓展和財務(wù)計劃工作；在權(quán)限內(nèi)負責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動導(dǎo)向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關(guān)注個人工作的細節(jié)和標(biāo)準(zhǔn) 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強，職業(yè)化規(guī)范度高，具有良好的團隊協(xié)作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責(zé)任心和學(xué)習(xí)能力、良好的團隊合作意識。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!

1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計劃，確保其與酒店的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求相符合。 2、負責(zé)員工招聘、培訓(xùn)、績效管理、薪資福利等方面的策略和計劃，并推動其落實。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃，為員工提供必要的培訓(xùn)和發(fā)展機會。 4、建立和維護良好的勞動關(guān)系，處理員工投訴和糾紛，確保員工對公司的忠誠度和滿意度。 5、負責(zé)部門內(nèi)各項管理，包括預(yù)算計劃、重點方向等重點管理。 6、負責(zé)對內(nèi)外的聯(lián)系，對內(nèi)實際匯報并落實工作；對外界積極主動接待聯(lián)系。

【崗位職責(zé)】 1、 全面負責(zé)酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負責(zé)實現(xiàn)酒店的營業(yè)收入指標(biāo)和利潤指標(biāo)。 4、 負責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務(wù)預(yù)算，向各部門下達年度工作指標(biāo)。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 8、 做好酒店機構(gòu)設(shè)置、員工編制及重要人事變更。 9、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。 10、及時向中旅酒店事業(yè)群本部條線匯報工作，做好業(yè)主與中旅酒店之間的橋梁紐帶。 【崗位要求】 1、大專以上學(xué)歷，相關(guān)管理專業(yè)，年齡不超過50歲。 2、 從事五星級酒店工作10 年以上，具有5年以上國內(nèi)或國際知名五星級全服務(wù)型高端連鎖品牌酒店總經(jīng)理工作經(jīng)驗。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團隊，事業(yè)心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。 6、服從管理，接受全國統(tǒng)一調(diào)派，穩(wěn)定性好，中共黨員優(yōu)先考慮。

【崗位職責(zé)】 1、負責(zé)酒店人力資源部的管理工作。 2、負責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規(guī)劃，并組織實施。 5、組織完成年度培訓(xùn)計劃，針對核心員工進行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 3、擁有良好個性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、接受過系統(tǒng)的人力資源管理理論培訓(xùn)。 5、有度假酒店或籌開工作經(jīng)驗優(yōu)先。 該職位為為項目儲備，項目地點為江蘇、浙江等地。

必須有2年以上高端民宿店長工作經(jīng)驗，不符合請勿擾

崗位職責(zé):? 1.全權(quán)負責(zé)處理酒店的一切事務(wù)，完成酒店所確定的各項目標(biāo)；制定酒店經(jīng)營目標(biāo)和管理發(fā)展方向，保證經(jīng)營業(yè)務(wù)順利進行； 2.協(xié)調(diào)內(nèi)、外部關(guān)系，使酒店有一個高效率的工作團隊；抓好重要客人的接待工作，塑造酒店良好的內(nèi)、外部交流溝通； 3.制定有效的激勵政策和適合店情的考核標(biāo)準(zhǔn)； 4.抓好酒店員工隊伍建設(shè)和人才培養(yǎng)工作，全面提高酒店員工的素質(zhì)； 5.負責(zé)酒店年度預(yù)算與決策的編制，嚴格控制酒店的經(jīng)營成本和開支，檢查分析每月營業(yè)情況； 6.全面負責(zé)酒店的安全管理，有重點地定期巡視公眾場所及各部門工作情況，檢查或抽查服務(wù)質(zhì)量。 任職資格:? 1.45歲以內(nèi)（45歲以上不考慮），大專及以上學(xué)歷； 2.5-10年酒店管理工作經(jīng)驗，最少5年以上同等崗位工作經(jīng)歷；具備全服務(wù)酒店總經(jīng)理經(jīng)驗 3.熟悉酒店項目運營管理，能夠領(lǐng)導(dǎo)團隊搭建起酒店項目的運營管理體系；? 4.具備良好的執(zhí)行能力，較高層面的系統(tǒng)化管理思維，極強的信息統(tǒng)合及分析判斷能力，極強的資源整合和運用能力。 薪資：面議。

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 - 負責(zé)規(guī)劃酒店項目的市場發(fā)展策略，把握項目在行業(yè)中的發(fā)展方向，完成項目在行業(yè)中的市場定位，及時提供市場反饋并對公司的市場操作計劃不斷優(yōu)化與完善； - 通過各種市場推廣手段完成既定的品牌營銷目標(biāo)，對營銷預(yù)期目標(biāo)及實際效果負責(zé)； - 負責(zé)大客戶開發(fā)、渠道拓展、商務(wù)洽談、開發(fā)和協(xié)調(diào)各類媒體資源，建立有效的媒介傳播手段等； - 負責(zé)團隊的建設(shè)與管理，全面安排、管理市場部的年度市場策略和市場計劃； 【崗位要求】 - 市場營銷或相關(guān)專業(yè)大專以上學(xué)歷，酒店管理、市場營銷等相關(guān)專業(yè)優(yōu)先； - 工作經(jīng)驗及年限：至少2年以上市場銷售部負責(zé)人工作經(jīng)驗； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)能力； - 對市場營銷工作有深刻認知，有較強的市場感知能力、敏銳地把握市場動態(tài)、市場方向的能力、密切的媒體合作關(guān)系 - 高度的工作熱情，良好的團隊合作精神，有較強的觀察力和應(yīng)變能力、出色的人際溝通能力、團隊建設(shè)能力、組織開拓能力

【崗位職責(zé)】 1、在中旅酒店事業(yè)群本部財務(wù)部總經(jīng)理的領(lǐng)導(dǎo)下負責(zé)下屬酒店管理公司的財務(wù)部工作。 2、督促旗下酒店建立健全財務(wù)管理制度，完善財務(wù)監(jiān)督機制，檢查酒店執(zhí)行國家財經(jīng)法律、法規(guī)、制度及遵守財經(jīng)紀律情況，對財務(wù)活動的合法性進行監(jiān)督。 3、審核旗下各酒店擬訂的年度財務(wù)預(yù)、決算方案，資金使用和調(diào)度計劃，籌資、融資和投資計劃，利潤分配或彌補虧損方案。 4、對旗下各酒店產(chǎn)權(quán)轉(zhuǎn)變、資產(chǎn)核銷、資產(chǎn)重組、對外投資、債務(wù)擔(dān)保、資產(chǎn)抵押等重大財務(wù)活動的決策程序和實施執(zhí)行情況進行監(jiān)督。 5、審核旗下各酒店財務(wù)報告，評價和報告其經(jīng)營管理業(yè)績。與酒店總經(jīng)理一起，共同對財務(wù)報表和報告的質(zhì)量負責(zé)。 6、與旗下各酒店總經(jīng)理聯(lián)合審批規(guī)定限額范圍內(nèi)的公司經(jīng)營性、融資性、投資性（對外、對外）支出；對旗下各酒店授權(quán)范圍內(nèi)的貸款擔(dān)保事項負責(zé)。 【崗位要求】 1、財務(wù)管理、會計、金融相關(guān)專業(yè)、全日制本科及以上學(xué)歷。 2、具有10年以上酒店行業(yè)財務(wù)工作經(jīng)驗、3年以上酒店集團或酒店管理公司財務(wù)總監(jiān)工作經(jīng)驗，熟悉酒店財務(wù)管理模式。不符合要求的請勿擾。 3、通曉財務(wù)、會計、金融、稅務(wù)知識、掌握法律相關(guān)知識，具備基本計算機應(yīng)用知識。 4、熟練運用會計電算化，熟練使用ERP財務(wù)軟件。 5、具有一定的外部關(guān)系協(xié)調(diào)和統(tǒng)籌管理能力。 6、良好的團隊領(lǐng)導(dǎo)力、協(xié)作能力，優(yōu)秀的溝通、分析能力，對企業(yè)忠誠度高，中共黨員優(yōu)先。 7、服從管理，向中旅酒店事業(yè)群財務(wù)部總經(jīng)理匯報工作，愿意接受全國調(diào)派。

【崗位職責(zé)】 - 負責(zé)餐飲部行政管理工作,制定并實施餐飲經(jīng)營的所有計劃。 - 負責(zé)實現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 - 與行政總廚一起籌劃和設(shè)計菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 ?- 熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 - 協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴格管理。 【崗位要求】 - 酒店管理或相關(guān)專業(yè)大專以上學(xué)歷； - 工作經(jīng)驗及年限：至少2年以上餐飲部負責(zé)人工作經(jīng)驗； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)能力； -?精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 -?具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 -?具有社會活動能力、組織領(lǐng)導(dǎo)工作能力和實際工作能力；善于調(diào)動餐飲 部各級管理人員的積極性。

【崗位職責(zé)】 1、 全面負責(zé)酒店的經(jīng)營管理。 2、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 3、 負責(zé)實現(xiàn)酒店的營業(yè)收入指標(biāo)和利潤指標(biāo)。 4、 負責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務(wù)預(yù)算，向各部門下達年度工作指標(biāo)。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 負責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 8、 做好酒店機構(gòu)設(shè)置、員工編制及重要人事變更。 9、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個酒店的服務(wù)質(zhì)量和員工素質(zhì)。 10、向中旅酒店事業(yè)群本部條線匯報工作，做好業(yè)主與中旅酒店之間的橋梁紐帶。 【崗位要求】 1、大專以上學(xué)歷，必須有3年以上全國主流中端酒店品牌總經(jīng)理工作經(jīng)驗，例如華住、錦江、亞朵、歡朋、首旅、假日智選等等同類型品牌。 2、服從管理，接受全國統(tǒng)一調(diào)派，穩(wěn)定性好，中共黨員優(yōu)秀考慮，年齡不超過48歲。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團隊，事業(yè)心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

【崗位職責(zé)】 1、督促酒店建立健全會計核算制度，檢查會計制度的執(zhí)行情況，對會計核算工作的質(zhì)量進行監(jiān)督。 2、督促酒店建立健全財務(wù)管理制度，完善財務(wù)監(jiān)督機制，檢查酒店執(zhí)行國家財經(jīng)法律、法規(guī)、制度及遵守財經(jīng)紀律情況，對財務(wù)活動的合法性進行監(jiān)督。 3、審核酒店擬訂的年度財務(wù)預(yù)、決算方案，資金使用和調(diào)度計劃，籌資、融資和投資計劃，利潤分配或彌補虧損方案。 4、對酒店產(chǎn)權(quán)轉(zhuǎn)變、資產(chǎn)核銷、資產(chǎn)重組、對外投資、債務(wù)擔(dān)保、資產(chǎn)抵押等重大財務(wù)活動的決策程序和實施執(zhí)行情況進行監(jiān)督。 5、審核酒店財務(wù)報告，評價和報告其經(jīng)營管理業(yè)績。與酒店總經(jīng)理一起，共同對財務(wù)報表和報告的質(zhì)量負責(zé)。 6、與酒店總經(jīng)理聯(lián)合審批規(guī)定限額范圍內(nèi)的公司經(jīng)營性、融資性、投資性（對外、對外）支出；對酒店授權(quán)范圍內(nèi)的貸款擔(dān)保事項負責(zé)。 【崗位要求】 1、財務(wù)管理、會計、金融相關(guān)專業(yè)、本科及以上學(xué)歷，具備中級財務(wù)職稱； 2、具有3年以上財務(wù)負責(zé)人工作經(jīng)驗，5年以上全服務(wù)型酒店財務(wù)崗位工作經(jīng)驗，熟悉酒店財務(wù)管理模式； 3、通曉財務(wù)、會計、金融、稅務(wù)知識、掌握法律相關(guān)知識，具備基本計算機應(yīng)用知識。 4、熟練運用會計電算化，熟練使用ERP財務(wù)軟件。 5、具有一定的外部關(guān)系協(xié)調(diào)和統(tǒng)籌管理能力。 6、良好的團隊領(lǐng)導(dǎo)力、協(xié)作能力，優(yōu)秀的溝通、分析能力，對企業(yè)忠誠度高。，中共黨員優(yōu)秀考慮； 7、服從管理，接受全國統(tǒng)一調(diào)配，穩(wěn)定性高。

職位簡介 作為總經(jīng)理，您將負責(zé)酒店的日常管理，把控運營和方向，最大限度提高銷售額和收入，提升財務(wù)回報，增強賓客體驗，確保營運安全。您將引領(lǐng)團隊成員發(fā)展，推行品牌標(biāo)準(zhǔn)，打造酒店及品牌在當(dāng)?shù)氐闹龋⒂行Ч芾順I(yè)主關(guān)系和合作伙伴關(guān)系。 您的日常工作 員工團隊 制定與酒店服務(wù)理念相一致的計劃和措施，增強團隊融入度 制定、實施和監(jiān)督團隊成員繼任計劃，培養(yǎng)后備力量 為團隊成員制定績效和發(fā)展目標(biāo)，并提供指導(dǎo)、輔導(dǎo)和定期反饋，以提高績效表現(xiàn) 根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動 有效管理業(yè)主關(guān)系和合作伙伴關(guān)系，包括所有關(guān)鍵利益相關(guān)者 賓客體驗 遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn)，履行品牌大使職責(zé) 推動客人滿意度目標(biāo)的實現(xiàn) 與同事和酒店團隊成員合作，建立并實施滿足或超越賓客期望的服務(wù)和計劃 積極與客人溝通——詢問客人反饋意見并跟進，建立良好客戶關(guān)系 財務(wù)回報 制定酒店年度資金計劃、現(xiàn)金流計劃以及市場營銷方案。 分析財務(wù)狀況，提高酒店收入、未來盈利能力，實現(xiàn)投資回報率最大化 利用分銷渠道和技術(shù)平臺促進收入，盡可能擴大市場份額 負責(zé)酒店資金計劃和資產(chǎn)管理工作，與業(yè)主協(xié)作，保持或提高酒店的市場領(lǐng)先地位 企業(yè)責(zé)任 為客人及團隊成員提供安心可靠的環(huán)境，保障酒店資產(chǎn)安全 作為公共關(guān)系代表，提高酒店和品牌在本地市場的認知度 推動團隊成員積極參與社區(qū)組織、活動和商業(yè)業(yè)務(wù) 制定并實施環(huán)保行動計劃，采取措施減少酒店的碳足跡 我們對您的要求???????????? 酒店管理、工商管理專業(yè)學(xué)士學(xué)位/ 高等教育資格或同等學(xué)歷 5~10年酒店管理經(jīng)驗，或教育背景加工作經(jīng)驗達到同等水平 所需經(jīng)驗可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異 能說流利的中文，能使用英文作為工作語言

智選假日酒店總經(jīng)理優(yōu)才計劃項目介紹： 我們幫助未來智選假日總經(jīng)理人才從優(yōu)秀領(lǐng)導(dǎo)者身上學(xué)習(xí)工作方式和品牌文化，配合完善的導(dǎo)師計劃和系統(tǒng)的發(fā)展規(guī)劃，在3.5個月項目期中快速成長。精心選擇的帶教總經(jīng)理（導(dǎo)師）將參與制定方案，為最大化發(fā)掘領(lǐng)導(dǎo)潛力，提供鍛煉機會和挑戰(zhàn)。在培訓(xùn)、自我能力提高及評估之后將有機會成為智選假日總經(jīng)理。 職位資格及技能要求： - 具備國際酒店品牌部門總監(jiān)級別經(jīng)驗、或國內(nèi)酒店品牌總經(jīng)理經(jīng)驗 - 熟悉中端及以上酒店運營管理模式，在以往酒店業(yè)績做出過卓越貢獻.。 - 良好的運營管理，財務(wù)，銷售、營銷與收益優(yōu)化優(yōu)秀的溝通協(xié)調(diào)和服務(wù)意識及較強的執(zhí)行力。

【崗位職責(zé)】 1、負責(zé)規(guī)劃公司的市場發(fā)展策略，把握公司在行業(yè)中的發(fā)展方向，完成公司在行業(yè)中的市場定位，及時提供市場反饋并對公司的市場操作計劃不斷優(yōu)化與完善； 2、通過各種市場推廣手段完成既定的品牌營銷目標(biāo)，對營銷預(yù)期目標(biāo)及實際效果負責(zé)； 3、負責(zé)大客戶開發(fā)、渠道拓展、商務(wù)洽談、開發(fā)和協(xié)調(diào)各類媒體資源，建立有效的媒介傳播手段等； 4、負責(zé)團隊的建設(shè)與管理，全面安排、管理市場部的年度市場策略和市場計劃； 【崗位要求】 1、學(xué)歷要求：市場營銷或相關(guān)專業(yè)全日制大專以上學(xué)歷，廣告、市場營銷、新聞、大眾傳播等相關(guān)專業(yè)優(yōu)先。 2、工作經(jīng)驗及年限：十年以上企業(yè)市場管理工作經(jīng)驗，3年以上五星級全服務(wù)型高端品牌酒店市場銷售部總監(jiān)工作經(jīng)驗。 3、培訓(xùn)：戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)。 4、專業(yè)技能：對市場營銷工作有深刻認知，有較強的市場感知能力、敏銳地把握市場動態(tài)、市場方向的能力、密切的媒體合作關(guān)系。 5、通用技能（計算機/語言等）熟練使用辦公軟件。 6、職業(yè)素養(yǎng)及勝任能力要求：高度的工作熱情，良好的團隊合作精神，有較強的觀察力和應(yīng)變能力、出色的人際溝通能力、團隊建設(shè)能力、組織開拓能力。 7、服從管理、接受全國統(tǒng)一派駐，穩(wěn)定性好。

酒店地址：全國各地門店 酒店的總經(jīng)理將承擔(dān)酒店的日常領(lǐng)導(dǎo)和監(jiān)管職責(zé)，提高財務(wù)回報，促進員工發(fā)展，打造并維護獨特的賓客體驗，提升酒店在當(dāng)?shù)氐闹取?日常工作： 制定與服務(wù)理念一致的計劃和舉措，提高團隊敬業(yè)度； 制定、執(zhí)行并監(jiān)督接班人計劃，為酒店培養(yǎng)精英人才隊伍為團隊成員制定工作績效與發(fā)展目標(biāo)，為他們提供教導(dǎo)與輔導(dǎo)，定期給予反饋，提高員工績效； 根據(jù)公司規(guī)則和政策監(jiān)督人力資源相關(guān)行動； 制定年度營收預(yù)算，對銷售人員進行銷售任務(wù)分配，制定價格策略； 通過年度資產(chǎn)、現(xiàn)金流及市場營銷計劃準(zhǔn)備精確預(yù)測預(yù)算，達成預(yù)期的運營目標(biāo)； 分析財務(wù)狀況以提升營收和未來贏利能力，達到最大投資回報率。通過各個分銷渠道和技術(shù)平臺，提升營收，擴大市場份額； 主導(dǎo)資本規(guī)劃與資產(chǎn)管理工作，包括與酒店業(yè)主協(xié)作，保持并提高酒店的市場領(lǐng)導(dǎo)地位； 保證符合酒店服務(wù)的所有標(biāo)準(zhǔn)要求以及許可協(xié)議授權(quán)內(nèi)容，提升酒店品牌知名度； 推動賓客滿意度不斷提升與酒店團隊一起建立并執(zhí)行各種計劃，推廣各種服務(wù)； 確保酒店賓客、同事和酒店資產(chǎn)的安全，遵守酒店或業(yè)主的政策與流程以及相應(yīng)法規(guī)要求； 負責(zé)酒店的外聯(lián)事務(wù)； 擔(dān)任公關(guān)代表，提升酒店在本地的知名度。鼓勵團隊成員參與社區(qū)組織與活動，開發(fā)本地業(yè)務(wù)； 制定并執(zhí)行各種行動計劃，提高環(huán)保意識，逐步減少酒店排碳量； 完成其它分配的任務(wù)有時可能要充當(dāng)值班經(jīng)理的角色。 任職要求 5至10年的酒店管理經(jīng)驗，或教育背景加工作經(jīng)驗達到同等水平。 熟悉本地市場。 優(yōu)秀的團隊領(lǐng)導(dǎo)能力。 優(yōu)秀的溝通能力，具備管理復(fù)雜關(guān)系的能力。

工作職責(zé)： 1、負責(zé)酒店餐飲的日常經(jīng)營和管理。 2、研究分析市場狀況，了解客人的飲食需求. 根據(jù)酒店客人的飲食結(jié)構(gòu)和生活習(xí)慣，確定酒店餐飲工作經(jīng)營和管理目標(biāo)； 3、根據(jù)酒店總體的預(yù)算要求，分析各月、年度的餐飲市場狀況，指導(dǎo)和審定餐飲部門的月、季、年度預(yù)算指標(biāo)； 4、參與和指導(dǎo)餐飲部，定期研究，制定食品推廣計劃和餐飲部推廣計劃，審定各種時令和特價菜單； 5、制訂服務(wù)標(biāo)準(zhǔn)和操作規(guī)程，檢查管理人員的工作和餐廳的服務(wù)態(tài)度，服務(wù)規(guī)程、出品部門的食品(飲品）質(zhì)量及各項規(guī)章制度的執(zhí)行情況，發(fā)現(xiàn)問題及時糾正和處理； 6、定期檢查所屬部門的各項經(jīng)營情況，會同財務(wù)部對所屬部門的各項成本預(yù)算進行審定，有效地監(jiān)督和控制成本，保證所屬部門的綜合毛利。 7、激勵、培訓(xùn)本部門的員工。 任職資格： 1、大專及以上學(xué)歷，具有五年以上星級酒店工作經(jīng)驗； 2、掌握一定的英語口語，并能進行日常交流； 3、具有豐富的餐飲管理經(jīng)驗，良好的客戶關(guān)系，語言、文字表達能力強； 4、熟悉國內(nèi)知名品牌食品的現(xiàn)狀及發(fā)展趨勢，能夠把握行業(yè)技術(shù)發(fā)展趨勢和發(fā)展動向，對關(guān)鍵技術(shù)有獨到見解； 5、熟悉星級酒店籌開及運營標(biāo)準(zhǔn)和流程。

【崗位職責(zé)】 1、制定和實施房務(wù)部的運行計劃、預(yù)算計劃。 2、優(yōu)化房務(wù)部的管理體系。下達房務(wù)部的運行管理目標(biāo)、 3、全面控制部門的管理費用、固定費用和變動費用，節(jié)約開支。 4、定時查閱各部門的工作日記和每周總結(jié)匯報，督查各部門的工作進度及時發(fā)現(xiàn)問題，糾正偏差，作出處理。 5、對本部門的安全、消防、衛(wèi)生工作負責(zé)，及時掌握新的規(guī)范、條例。因地制宜的實施好各種防范工作。 6、 熟悉本部門經(jīng)營范圍內(nèi)的經(jīng)營管理和行政管理知識，了解與商業(yè)、酒店等經(jīng)營有關(guān)的法律法規(guī)知識。 【崗位要求】 1、有3年以上全國知名五星級全服務(wù)型高端品牌酒店房務(wù)總監(jiān)工作經(jīng)驗。 2、形象氣質(zhì)良好，有一定的英文功底。 3、至少部門負責(zé)人以上職務(wù)參與過一家五星以上酒店的全程籌備經(jīng)驗，具備籌備開業(yè)經(jīng)驗。 4、了解熟悉客人的消費心理關(guān)注客戶需求。 5、全面負責(zé)房務(wù)部的運營、管理及使客房利益最大化。 6、具有良好的溝通技巧和對客溝通能力，和超前的創(chuàng)新意識、營銷思路和豐富的房務(wù)管理經(jīng)驗。 7、服從管理、接受全國統(tǒng)一派駐，穩(wěn)定性好。