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崗位職責(zé)： 1、完成對客衣的收取、檢查、整理、包裝、送還等工作。 2、熟悉洗衣的服務(wù)內(nèi)容，以及客人特殊服務(wù)的處理方法及程序。 3、每日核對洗衣單并完成入賬工作。 崗位要求： 1、具有靈活及較強的溝通能力。

崗位職責(zé) 1.熟悉大堂吧日常工作內(nèi)容，做好衛(wèi)生清潔及備品準備工作。 2.掌握酒單知識能夠為賓客提供規(guī)范化，標準化的服務(wù)。 3.愛護大堂吧的設(shè)施設(shè)備，出現(xiàn)隱患及時上報。 4.檢查交接大堂吧服務(wù)用品，做好每月盤點工作。 5.培訓(xùn)團隊員工并安排工作。 6.認真完成上級交辦的工作任務(wù)。 崗位要求 1.態(tài)度端正，踏實肯干。 2.具有基礎(chǔ)的英文溝通能力。 3.能夠熱情待客，按標準服務(wù)客人，反應(yīng)靈活。

崗位職責(zé) 1、負責(zé)外賣產(chǎn)品銷售統(tǒng)計； 2、與各部門保持良好溝通，以有效支持各部門之運作； 3、處理各種有關(guān)表格跟進工作； 4、每月協(xié)助各部門考勤表之整理； 5、完成上級領(lǐng)導(dǎo)所分配其他工作。 崗位要求 1、良好的電腦操作能力； 2、態(tài)度端正、吃苦耐勞； 3、有一定英文基礎(chǔ)； 4、有酒店餐飲部經(jīng)歷優(yōu)先考慮。

崗位職責(zé) 1、為客人辦理入住、退房結(jié)賬等手續(xù)； 2、負責(zé)保管、制作和發(fā)放客房鑰匙卡； 3、按規(guī)定填寫、錄入并統(tǒng)計入住散客及團隊登記單； 4、檢查每日的報表是否有誤，并及時糾正； 5、處理部分賓客有關(guān)投訴； 6、認真細致做好交接班工作，保證工作的延續(xù)性。 崗位要求 1、可以接受夜班； 2、有前臺工作經(jīng)驗者優(yōu)先考慮。

崗位職責(zé) 1.掌握房態(tài)，每天定時編發(fā)房態(tài)表，并通知客房樓層; 2.做好信息收集和資料積累工作，準確回答賓客問詢; 3.負責(zé)客房所有鑰匙的管理和收發(fā)工作; 4.負責(zé)撿拾物品和遺留物品的登記、存放和處理; 5.負責(zé)整個酒店鮮花的預(yù)訂和鮮花質(zhì)量把關(guān)工作; 6.負責(zé)部門考勤和餐卡統(tǒng)計工作; 7.負責(zé)每日樓層人員的統(tǒng)籌安排及休班; 8.負責(zé)對講機、值臺電話的管理. 崗位要求 1.有1年相關(guān)工作經(jīng)驗者優(yōu)先; 2.身體健康，五官端正，無不良嗜好; 3.能熟練操作日常辦公軟件，有一定的文字處理及溝通協(xié)調(diào)能力; 4.有一定的英語基礎(chǔ).

崗位職責(zé)： 1.向賓客介紹各種服務(wù)設(shè)施的使用方法及注意事項，愛護設(shè)備，做好溫度、水位的控制工作； 2.協(xié)助服務(wù)員搞好SPA中心衛(wèi)生工作，保持按摩房的整潔、優(yōu)雅、寧靜； 3.負責(zé)為客人提供專業(yè)的SPA服務(wù)。 崗位要求： 1.喜歡酒店和水療行業(yè)， 具備良好的服務(wù)意識和溝通能力； 2.有理療、按摩相關(guān)學(xué)歷資質(zhì)； 3.能適應(yīng)倒班工作性質(zhì)。

崗位職責(zé) 1、健全各種問訊資料； 2、掌握客房預(yù)訂情況，向部門經(jīng)理報告重要團體和客人的訂房情況，檢查VIP通知單的發(fā)送情況，負責(zé)VIP接待工作的落實； 3、處理總臺工作中的差錯，處理賓客有關(guān)投訴； 4、負責(zé)總臺財產(chǎn)、設(shè)備的使用管理和保養(yǎng)工作，及各類資料的收集、存檔及管理工作； 5、檢查每日的報表是否有誤，并及時糾正； 6、建立體質(zhì)良好的賓客關(guān)系，努力增加客房銷售； 7、管理前臺其他工作； 崗位要求 1、普通話標準，英語口語良好； 2、有一定的組織和管理能力，具有熟練的Opera系統(tǒng)操作技能； 3、熱愛本職工作，具備良好的服務(wù)意識和團隊合作精神； 4、能承受一定工作壓力并適應(yīng)倒班工作。

崗位職責(zé)： 1、具備指定餐廳的食品/酒水/服務(wù)/制作的方法和時間的全面知識； 2、采取必要的防范措施，注重飯店的安全和衛(wèi)生標準； 3、確保個人儀表和行為符合飯店標準； 4、監(jiān)督并確保指定餐廳的順利運營； 5、確保服務(wù)/品種符合飯店的基本標準和標準程序； 6、為客人提供服務(wù)之前，實現(xiàn)檢查質(zhì)量/外觀/食品溫度/酒水/服務(wù)等的情況； 7、服務(wù)之前或之后，檢查部門的清潔情況。 崗位要求 1、工作態(tài)度端正，能吃苦耐勞； 2、掌握食品、酒水知識，有一定的餐飲服務(wù)技能； 3、能承受倒班。

崗位職責(zé)： 1、具備指定餐廳的食品/酒水/服務(wù)/制作的全面知識； 2、確保向同事解說酒店及集團政策，并嚴格貫徹落實； 3、采取必要的防范措施，注重酒店的安全和衛(wèi)生標準； 4、檢查同事儀容儀表，確保個人儀表和行為符合酒店標準； 5、為客人提供服務(wù)之前，實現(xiàn)檢查質(zhì)量/外觀/食品溫度/酒水/服務(wù)等的情況； 6、服務(wù)之前或之后，檢查部門的清潔情況； 7、協(xié)助餐飲部經(jīng)理領(lǐng)導(dǎo)并確保指定餐廳的順利運作； 8、確保與其他相關(guān)部門及工作人員的流暢交流和合作。 崗位要求： 1、大專以上學(xué)歷或同等學(xué)歷，有一定英語基礎(chǔ)； 2、有一定的組織和管理能力，具有熟練的餐飲服務(wù)技能； 3、熱愛本職工作，具備良好的服務(wù)意識和團隊合作精神； 4、形象好，氣質(zhì)佳，能承受一定工作壓力并適應(yīng)倒班工作。

任職資格： 1.能與各級員工互動交流。 2.工作積極主動。 3.了解，旅游產(chǎn)業(yè)和酒店銷售。 4.良好的交流溝通能力。 5.良好的團隊合作精神。 任職要求： 1.具有至少2-3年國際連鎖酒店的相關(guān)經(jīng)驗。 2.熟練操作微軟等操作系統(tǒng)。 3.良好的職業(yè)操守，原則性強，職業(yè)規(guī)范度高。 4.較強的工作責(zé)任心和學(xué)習(xí)能力，良好的團隊合作意識。

工作內(nèi)容：負責(zé)電力設(shè)備及系統(tǒng)的操作、維修及保養(yǎng)工作。 職位要求：1. 具有機電維修，維護和建筑維護知識和技能。2.至少3年維護技工工作經(jīng)驗。3.有良好的職業(yè)操守 4.具備上崗證書 。 工作時間：行政班次8.30-17.30。 福利待遇：福利待遇：雙休、法休、五險一金、年假、員工津貼、八小時工時、免費食宿、工齡獎、年假、取暖費報銷。

崗位職責(zé) 1、完成酒店客房及宴會方面的銷售目標。 2、在銷售總監(jiān)的監(jiān)督下，履行酒店賦予的職責(zé)。 3、通過保持與其負責(zé)區(qū)域客戶的聯(lián)系來進一步提高酒店的知名度。 4、清楚地了解其分管區(qū)域的銷售目標，并預(yù)先在銷售計劃中將其按年/月/周的目標進行細分。 5、安排每日走訪客戶，以期在客房及餐飲上為酒店尋求更多的業(yè)務(wù)。 6、以最有效的方式劃分銷售區(qū)域。 7、履行客戶關(guān)系管理的職責(zé)，通過完成計劃周詳?shù)目蛻舭菰L實現(xiàn)銷售目標。 8、提供售后服務(wù)，確保認真對待所有投訴，在必要時與相關(guān)部門進行溝通。 9、根據(jù)各自管轄區(qū)域撰寫市場及競爭者情況報告。 10、確保所有客戶信息的時時更新，包括數(shù)據(jù)信息的更新，產(chǎn)品跟蹤，客戶動向。 崗位要求 1、有良好的職業(yè)操守。 2、了解旅游產(chǎn)業(yè)和銷售。 3、對工作日程安排的適應(yīng)性。 4、具有至少2-3年國際連鎖酒店的相關(guān)經(jīng)驗。 5、形象好氣質(zhì)佳，女士優(yōu)選

1.原則性強，職業(yè)化規(guī)范度高，具有良好的團隊協(xié)作精神，出色的人際交往能力，誠實可靠、品行端正 Strong sense of principle, professional agement a lity ,a good team spirit of collaboration,excellent interpersonal skills,honest and reliable,Decency 2.具有較強的工作責(zé)任心和學(xué)習(xí)能力、良好的團隊合作意識 Have a strong sense of responsi lity and learning a lity,a good team spirit of collaboration 3.在餐廳適當?shù)臍g迎賓客和有可能的賓客，使用技能和個人的社交技巧使客人獲得的體驗。 To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills. 4.遵守當?shù)氐男l(wèi)生和安全法規(guī)，或其它適用的規(guī)定，以及品牌規(guī)范和當?shù)氐囊?guī)章制度。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

·?Responsible for the safety and security of guests, employees and establishment needs ·?負責(zé)酒店賓客、員工及設(shè)施的安全保衛(wèi)工作 ·?Implement procedures for security and emergency incidents ·?執(zhí)行安全和緊急事件處理程序 ·?In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan ·?發(fā)生火災(zāi)時，應(yīng)熟知并按照酒店應(yīng)急事件處理要求進行工作 ·?Be familiar with location of fire alarms and firefighting equipment ·?熟悉消防報警及滅火器材的位置 ·?Maintain a good knowledge of the liquor act and criminal code ·?掌握有關(guān)酗酒及犯罪管理條理 ·?Maintain a regular presence in public area or your assigned post ·?保持定期的在公共區(qū)域或所負責(zé)的崗位值勤 ·?Prevent gambling on hotel premises ??? ·?禁止在酒店內(nèi)賭博行為 ·?Prevent Sabotage of hotel premises ·?禁止毀壞酒店設(shè)施的行為 ·?Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas ·?巡視酒店的所有區(qū)域，包括員工更衣室、廚房、餐飲庫房、停車場及其他偏僻區(qū)域 ·?Assist and maintain crowd control as required ·?按照要求協(xié)助維持人群的正常秩序 ·?Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended ·?確保所有未被使用的電源插座、冰箱、廚柜等的安全 ·?Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television ·?根據(jù)保安管理員通過閉路監(jiān)視系統(tǒng)發(fā)現(xiàn)的異常情況采取相應(yīng)行動 ·?Ensure no undesirables loiter in or around the hotel premises ·?確保不受歡迎的人員不在酒店內(nèi)或酒店周圍出現(xiàn) ·?Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed ·?確保裝卸區(qū)無障礙，未經(jīng)批準的車輛不得入內(nèi) ·?Coordinate functions with other security staff or Police and other government Securities and promote good will with them ·?協(xié)調(diào)與其它保安人員、公安人員及政府其它安全部門的職能關(guān)系，并與他們發(fā)展良好的關(guān)系 ·?Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken ·?執(zhí)行酒店的各項規(guī)章制度并向上級領(lǐng)導(dǎo)和人事部通報執(zhí)行情況 ·?Report directly and explain with details if any problem arising or malfunctioning property or equipment to superior or log book ? ·?直接向上級領(lǐng)導(dǎo)匯報并詳細解釋發(fā)現(xiàn)的問題或損壞財產(chǎn)設(shè)備的情況或在工作日志中記錄相關(guān)事宜 ·?Be correct, secure and courteous in handling any disciplinary or criminal case ·?正確、安全、禮貌地處理各類違規(guī)及犯罪案件 ???? ·?Establish and maintain the effective employee relations ·?建立并保持良好的員工關(guān)系 ·?Be alert for any unusual packages, guests or vehicles and advise superior of same ·?對于異常的行李、客人或車輛保持高度警惕，并向上級領(lǐng)導(dǎo)匯報相關(guān)情況 ·?Be thoroughly familiar of the property layout, design, entry and exit points ·?熟悉酒店布局、設(shè)計及出入口的情況 ·?Engage in staff bag checks and locker checks as directed by Human Resources ·?按照酒店人事部的要求檢查員工儲物柜及其隨身攜帶物品 ·?Make way by escorting VIPs and dignitaries when directed and direct traffic away from Porte Cochere and other busy thorough fares ·?按照指示對酒店重要客人及重要官員提供護衛(wèi)，保證大堂及其它繁雜區(qū)域的交通秩序正常 ·?Ensure that the safety control office is never left unattended ·?確保安全控制辦公室無缺崗情況 ·?Provide escort duty for money transfers to the General Cashier’s office or bank as required ·?按照要求對酒店與銀行之間的現(xiàn)金轉(zhuǎn)移提供護衛(wèi) ·?Complete the mission assigned by the manager now and then. ·?完成經(jīng)理臨時交辦的其它任務(wù)。

·?Prepares kitchen equipment for use ·?準備廚房設(shè)備以便使用 ·?Assembles and prepare ingredients for menu items ·?為菜單上的項目安排準備原料 ·?Prepares simple food items ·?準備簡單的食品 ·?Prepares food for service ·?準備食品為客人服務(wù) ·?Portions and plates food ·?將食品切片并置于盤子上 ·?Assists with checking and receiving goods ·?協(xié)助檢查和接收貨物 ·?Store goods ·?儲存貨物 ·?Maintain storage areas ·??管理儲存區(qū) ·?Clean and store equipment ·?清潔和儲存設(shè)備 ·?Clean premises ·?清潔房屋 ·?Handle waste and linen ·?處理垃圾和布草 ·?Maintain a hygienic kitchen ·?保持廚房衛(wèi)生 ·?Cleans kitchen and equipment ·?清潔廚房和設(shè)備 ·?Maintain high standards of personal hygiene ·?保持高度的個人衛(wèi)生 ·?Attends to all briefings ·?參加所有說明會 ·?Participates in training ·?參加培訓(xùn)活動 ·?Other reasonable Ad hoc tasks assigned by supervisor ·?其他由主管分配的合理任務(wù)

·?Mise en Place and Food Preparation ·?準備食品 ·?Assist with receiving and storage of goods ·?協(xié)助接收和存儲物品 ·?Clean and maintain equipment and premises ·?清潔并保持設(shè)備和物資的清潔 ·?Maintain hygienic standards and procedures ·?遵守衛(wèi)生規(guī)范和程序 ·?Assist with the preparation of functions and service ·?協(xié)助職責(zé)和服務(wù)的準備工作 ·?Welcoming guests to the Restaurant, by using the Restaurant name ·?迎客人光臨餐廳，使用餐廳的名稱。 ·?Inquiring if they have a reservation and noting it in the reservation book if they do ·?詢問客人是否有預(yù)訂，如有預(yù)定在預(yù)訂冊上做記錄。 ·?Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book ·?為客人登記預(yù)訂并注有用餐喜好，如客人沒有預(yù)訂則在預(yù)訂冊上記錄。 ·?Being attentive to guest requests ·?周到的滿足客人要求。 ·?Escort guests to their preferred table or reserved table and seat guests according to restaurant standards ·?陪同客人前往喜歡的餐臺或預(yù)訂的餐臺，按餐廳標準安排客人就坐。 ·?Take telephone bookings and document in the Reservation book according to restaurant standards ·?接聽電話訂位并按餐廳的規(guī)范在預(yù)訂冊上記錄。 ·?Answer the telephone within prescribed number of rings. ?Efficiently and professionally handle multiple incoming calls at once. ·?在規(guī)定的電話鈴響數(shù)范圍內(nèi)接聽電話。高效專業(yè)的處理多通同時來電。 ·?Close checks to correct guest’s room account. ·?將帳單掛到正確的房帳上。 ·?Train new staff in brand standards ·?按集團品牌服務(wù)標準培訓(xùn)新員工。 ·?Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor ·?周到的為客人服務(wù)，并盡可能解決客人的投訴，向上級報告所有事件。 ·?Assist with cellar operations ·?協(xié)助酒窖的工作 ·?Assist with the preparation of an outlet for service including: ·?協(xié)助餐廳的服務(wù)準備工作： ·?Cleaning of equipment ·?分類和存儲設(shè)備 ·?Cleaning and maintaining glassware for service ·?清潔并保持玻璃器皿的清潔以備使用 ·?Cleaning and maintain flatware for service ·?清潔并保持餐具的清潔以備使用 ·?Cleaning and maintain china for service ·?清潔并保持瓷器的清潔以備使用 ·?o Preparing buffet service ·?準備自助餐臺 ·?o Preparing service equipment and materials ·?準備服務(wù)設(shè)備和材料 ·?o Assisting with table preparation ·?協(xié)助餐臺的準備工作 ·?Maintain detailed knowledge of menu, including daily specials ·?對菜單有具體的了解，包括每日特價。 ·?Ensure tables are cleared quietly and efficiently ·?確保迅速且高效的清理餐桌。 ·?Carry food and beverage trays in a safe manner to minimize breakages ·?安全的舉餐盤使破損將到最低。 ·?Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures ·?按照酒店的規(guī)章制度專業(yè)的處理詢問，結(jié)賬和付款。 ·?Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total ·?確保每班結(jié)束時總賬，余款和計算機的總數(shù)等所有的賬目平賬。 ·?Complete dockets accurately and clearly ·?準確和清楚的填寫收據(jù)。 ·?Maintain current information on all general activities of the hotel ·?了解當前酒店所有的活動。 ·?Establishes and maintains effective employee working relationships ·?與員工建立并保持良好的工作關(guān)系。 ·?Attends and participates in daily briefings and other meetings as scheduled ·?參加和參與每日的例會和其它計劃好的會議。 ·?Attends and participates in training sessions as scheduled ·?參加和參與計劃好的培訓(xùn)課程。 ·?Other reasonable Ad hoc tasks assigned by supervisor ·?其他由主管分配的合理任務(wù)

·?Conducts shift briefings to ensure hotel activities and operational requirements are known ·?開交班會，確保員工都清楚酒店活動及操作要求。 ·?Supervise front office operations during assigned shift including: ·?監(jiān)督指定班次期間前廳的運作，包括： ·?Maintenance of guest information ·?客人信息的維護 ·?Maintenance of information about local events ·?本地活動信息的維護 ·?Compile occupancy statistics ·?編寫入住率統(tǒng)計 ·?Supervise the use of?the public address system ·?監(jiān)督公共地址系統(tǒng)的使用 ·?Supervise group bookings ·?監(jiān)督團隊預(yù)訂 ·?Assisting with serious complaints ·?協(xié)助處理重大投訴 ·?Supervise cashiering activities during shift including: ·?監(jiān)督班次期間的出納員活動，包括： ·?Cash handling and banking procedure ·?現(xiàn)金處理和銀行程序 ·?Dealing with irregular payments ·?處理不定期付款 ·?Instructing staff in credit policies and facilities ·?教導(dǎo)員工信用政策及設(shè)施 ·?Instructing staff in cash security procedures ·?教導(dǎo)員工現(xiàn)金安全程序 ·?Carry out debtor control ·?執(zhí)行債務(wù)人控制 ·?Prepare reports ·?準備報告 ·?Supervise the cashiering system ·?監(jiān)督出納員系統(tǒng) ·?In conjunction with the EDP manager to ensure the hotel system is maintained in accordance with the standard operating procedures. ·?與電腦部主管協(xié)作，確保酒店系統(tǒng)根據(jù)標準正常運行。 ·?To ensure that all refused business is recorded and reported to Front Office Manager. ·?確保對所有被拒絕的業(yè)務(wù)做出記錄，并上報給前廳部經(jīng)理。 ·?Be able to handle main Guest complaint ·?有能力去處理客人的投訴

良好的英語基礎(chǔ)。 Good command of English language. 安全衛(wèi)生課程、HACCP證書，掌握當?shù)氐沫h(huán)境、食品和安全衛(wèi)生規(guī)章。 Course on food safety and hygiene, HACCP certified, control environmental, local food safety and hygiene regulations 精通計算機程序、熟知軟件及電子表格系統(tǒng)。 Computer operation and familiarity with some software packages, including Spreadsheet programs. 關(guān)鍵控制要點 Critical control points 餐飲部和工程部的預(yù)計維修清單 F&B and Engineering preventive maintenance list 糾正行動 Action plan rectification 做好易腐蝕食品的明細/質(zhì)量/交貨記錄 Specification / quality / delivery records for perishable food items 交貨包裝中的食品必須用可清洗的容器轉(zhuǎn)移 Items to be removed from delivery packaging and transferred in washable? containers 保證有足夠的冰箱，溫度控制運轉(zhuǎn)正常 Sufficient and well maintained refrigeration equipment functioning at correct temperatures 每天檢查貯存的干凈狀態(tài)，保持恒溫 Daily spot check on storage conditions and holding temperatures

·?Perform all routine preventative maintenance and curative maintenance ·?執(zhí)行日常的防護性保養(yǎng)和補救性維護。Order and monitor fuels, lubricants and repair parts ·?定購和監(jiān)測燃料和潤滑油，維修部件。 ·?Maintain clean and tidy plant rooms ·?保持機房的整潔。 ·?Maintain a level of broader knowledge which enables you to handle minor problems in all fields of the department ·?掌握一定程度的知識，使自己能夠處理部門工作領(lǐng)域內(nèi)的小問題。 ·?Attend to all types of repair and maintenance work in the Hotel premises, including any new additions / extensions to the Hotel or any other properties maintained by the Hotel ·?參加酒店物業(yè)各類維修維護工作，包括酒店任何新的部分和延伸的部分，或由酒店負責(zé)維護管理的其它物業(yè)。 ·?Repair and maintain guest room facilities, light facilities, furniture and equipment ·?負責(zé)客房設(shè)施，照明設(shè)施，家具和設(shè)備的維修維護工作。Assist with the implementation of the hotel’s preventative maintenance system and repair log system ·?協(xié)助酒店預(yù)防性養(yǎng)護計劃和維修記錄系統(tǒng)的執(zhí)行工作。Prioritize work in line with guest requests and management ·?根據(jù)客人的要求安排工作的優(yōu)先順序并進行管理。Inform superior of the status of repairs and pending costs and indicate when it would be reasonable to consider replacement ·?向上級匯報維修的狀況和需要的費用，并在有必要考慮更換時向領(lǐng)導(dǎo)說明。 ·?Record daily service work, including maintaining individual replacement costs along with time/task labour hours cost ·?記錄每天的維修工作，包括每項維修工作的成本及花費的時間，工作所用的人工小時成本。Participate in instructing colleagues on the proper operation, safety procedures and cleaning of all equipment ·?參與向同事介紹所有設(shè)備的正確操作方法，安全程序和清潔的工作。Establish and maintain proper parts inventory levels ·?設(shè)定并保持適當?shù)牟考齑媪?。Conduct and/or participate in staff meeting regarding proper operating and maintenance practices of equipment ·?執(zhí)行和參與有關(guān)設(shè)備正確操作和保養(yǎng)工作的員工會議。Implement and carry out maintenance program in accordance with established timeframes ·?按照設(shè)定時間執(zhí)行維護保養(yǎng)計劃。 ·?Carry out and document regular inspections of plant and equipment in computerised system ·?執(zhí)行并在計算機系統(tǒng)中記錄機械設(shè)備常規(guī)性的視查。 ·?Ensure that appropriate files are maintained and resources kept for future reference ·?確保文件存檔，以便將來參考之用。 ·?Complete daily reports outlining work undertaken for the day ·?完成每日報告，列明當日完成的工作。 ·?Explore and incorporate environmentally friendly initiatives ·?探尋并配合環(huán)保工作。 ·?Efficient and effective use of recycling methods ·?有效的使用再利用的方法。

·?AIn the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known ·?在經(jīng)理缺席時主持交接班說明會，確保員工了解酒店的活動和運營的要求。? ·?Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up ·?在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。 ·?Oversee the Implementation of standards as detailed in the departmental standards and procedures manual ·?監(jiān)督部門工作程序手冊中列出的各項規(guī)范的貫徹執(zhí)行。 ·?Enforce shift hand over procedures ·?執(zhí)行交接班程序。 ·?Enforce correct bill paying procedures ·?遵守正確的結(jié)賬程序。 ·?Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc ·?有效的進行交接班說明會，確保所有員工了解重要客人，特殊活動，每日特價，重點是推銷某些產(chǎn)品等。 ·?Supervise cash handling and banking procedures ·?監(jiān)督現(xiàn)金的處理和存放程序。? ·?Prepare daily banking and cash flow reports ·?編制每日存款和流動資金報告。 ·?Establish and instruct staff in cash security procedures ·?制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度。? ·?Deal with irregular payments ·?處理異常的付款情況。? ·?Supervise the maintenance of service equipment ·?監(jiān)督服務(wù)設(shè)備的維護保養(yǎng)。 ·?Monitor standards of guest facilities and services ·?監(jiān)督客用設(shè)施和服務(wù)的標準。? ·?Control stock and monitor security procedures ·?控制存貨和監(jiān)督保安成序。? ·?Assist with menu and wine list creation ·?協(xié)助菜單和酒水單的設(shè)計工作。? ·?Supervise outlet service including Tea Lounge ·?監(jiān)督餐廳及茶樓的服務(wù)。 ·?Works with Superior on manpower planning and management needs ·?和上級領(lǐng)導(dǎo)一起進行人力規(guī)劃和管理需求。 ·?Works with Superior in the preparation and management of the Department’s budget ·?和上級領(lǐng)導(dǎo)一起編制和管理部門預(yù)算。 ·?Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile ·?與廚師和餐飲經(jīng)理交流意見和客人的建議從而反應(yīng)當前客人的情況。 ·?Manage special amenities and special events ·?特殊設(shè)施和活動的管理工作。 ·?Anticipate market changes and review operations when necessary ·?有效的預(yù)測市場的變化，并在必要時審評運營工作 ·?Up-sell property facilities ·?推銷酒店的設(shè)施。 ·?Actively pursue cost saving measures ·?積極的實行節(jié)約成本的措施。 ·?Recycle wherever possible ·?盡可能再利用能源。 ·?Manage wage and beverage cost ·?管理工資和飲料成本。 ·?Forecasting ·?進行預(yù)測工作。 ·?Stock control ·?有效的控制存貨。 ·?Analyze statistics and change your operations to reflect customer preferences ·?分析統(tǒng)計數(shù)據(jù)，按照客人的喜好改變運營方法。 ·?Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, week-ends and during the week, break, lunch and evening shifts) ·?混合自己的輪班時間確保隨時了解部門內(nèi)發(fā)生的事情(如夜班，白班，周末和周一至周五班，間休，午餐時間和晚班)。 ·?Make conversation to guests during their order and find out their likes and dislikes as well as building rapport ·?在客人點餐時與客人交談，發(fā)現(xiàn)客人的喜好，同時建立友善的關(guān)系。

The Digital & Distribution Manager is responsible for the strategy and execution of digital media and e-commerce activities. This position will support hotel marketing by developing digital marketing programs. Digital marketing efforts will include: search engine marketing (including PPC and SEO), mobile marketing, display advertising and assisting with social media planning. This position will also oversee Ecommerce activity including the management of the hotel’s web site and mini-sites. 數(shù)字營銷及分銷渠道經(jīng)理負責(zé)數(shù)字媒體和電子商務(wù)活動的戰(zhàn)略和執(zhí)行。該職位將通過開發(fā)數(shù)字營銷計劃來支持酒店營銷。數(shù)字營銷工作將包括：搜索引擎營銷（包括PPC和SEO），移動營銷，展示廣告和協(xié)助社交媒體規(guī)劃。該職位還將監(jiān)督電子商務(wù)活動，包括酒店網(wǎng)站和迷你網(wǎng)站的管理。

Oversees and directs all aspects of theSales and Marketing activities. Responsibilities include overseeing theplanning and development of promotional strategies and marketing plans; overseeand assist with the development and implementation of the sales and marketingplan; management of the sales and marketing team and reporting on effectivenessof the plan. Responsibilities also require direct and routine interaction withRegional Sales and Marketing office.? 對市場銷售活動的各個方面進行監(jiān)管和指導(dǎo)。職責(zé)包括對促銷策略和市場計劃的開發(fā)與策劃實施監(jiān)管；對市場銷售計劃的發(fā)展和實施進行監(jiān)管和協(xié)助；管理市場銷售團隊，并匯報計劃的有效性。本職位還需要與區(qū)域銷售與市場辦公室進行直接的例行交流。 ·????????Demonstrated ability tointeract with customers, employees and third parties that reflects highly onthe hotel, the brand and the company? ·????????具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力 ·????????Problem solving,reasoning, motivating, organizational and training abilities ·????????具有解決問題，推理，號召，組織和培訓(xùn)能力 ·????????Proficient in the use of Microsoftoffice ·????????精通微軟辦公軟件 ·????????Good communication andwriting skills ·????????良好的溝通和寫作技能

Responsible for receivingand ensuring correct delivery of guest’s luggage to and from rooms, airport andcars and assists all guests with inquiries and requests. The Bellman performsvarious errands related to guest’s needs, comfort and satisfaction. 負責(zé)將客人的行李順利送往或送離房間、機場和汽車，并對客人的問詢和申請?zhí)峁﹨f(xié)助。 應(yīng)接服務(wù)員需要從事各種各樣的雜務(wù)，以滿足客人的需要，保證其舒適和滿意。

酒吧的負責(zé)人 1.負責(zé)餐廳的酒水管理工作。 2.建立、健全餐廳酒水的各項管理制度和工作規(guī)范。 3.檢查運營情況,督導(dǎo)、落實各項規(guī)章制度和工作規(guī)范，發(fā)現(xiàn)問題及時予以解決。 4.督促員工做好會所所有設(shè)施設(shè)備的日常保養(yǎng)。 5.審核各種物品的申領(lǐng)，并控制成本。 6.有國際酒店同崗位的經(jīng)驗3-5年。 調(diào)酒師 1.熟練掌握酒水知識。 2.根據(jù)出品標準,結(jié)合哈爾濱特色,適時開發(fā)創(chuàng)新產(chǎn)品。 3.所有酒品符合出品標準。 4.確保符合操作標準和食品衛(wèi)生相關(guān)政策。 5.熟練掌握經(jīng)典雞尾酒，分子雞尾酒并可以自創(chuàng)雞尾酒。 6.了解葡萄酒的相關(guān)知識。