工作職責：Role Overview:As a catalyst for organizational excellence, the Director of Human Resources is accountable for developinga best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as thestrategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but notlimited to leadership development, talent acquisition, total rewards, performance management, teammember relations, and compliance, effectively support business goals while strengthening both employerbrand and team member experiences.Key Responsibilities:HR Strategy and Talent Development:? Be the strategic HR partner to Hotel Executive leadership, offering professional advice and deliveringHR and Talent strategies, including talent and leadership development, Recruiting, Compensationand Benefits, performance reviews, team member relations, and compliance.? Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS tosupport business success.? Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel ExecutiveTeam to achieve DE&I targets.? Ensure full implementation of new projects and programs at the hotel, covering all aspects of HRmanagement, including but not limited to Compensation & Benefits, Recruiting, Talent Management,HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team andprogram owners for continuous improvement.? Develop and execute workforce strategies that balance cost efficiency, operational flexibility andtalent quality.? Create regional synergies to elevate Hilton‘s brand visibility.? Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.? Foster a Culture of Continuous Learning and Development and strengthen overall operational andleadership Capabilities? Design and implement business－driven training plan that aligns with hotel’s goal and support teammember growth and development.Business Performance Review and HR Operation Excellence:? Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherenceto operational budgets, cost control, and proper approval of expenditures.? Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hoteloperations, including team member relations, workforce planning, performance management,training, compensation and benefits, team member well－being, safety, security, and hygiene.? Implement robust performance evaluation systems to inspire creativity, innovation, and highperformance among team members.? Champion a culture of recognition, celebrating contributions that drive operational success andorganizational growth.? Collaborate closely with Operations departments to plan and manage diverse workforce groupsincluding GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuringlegal compliance and maintaining exceptional service quality.? Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignmentwith organizational goals.? Develop and mentor HR team members, fostering a culture of continuous learning and adherence tobest practices and procedures.? Ensure professional image and grooming standards, promoting high standards of personalappearance and hygiene among team members, in strict compliance with the hotel’s groomingguidelines.Recruitment:? Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goalsand objectives.? Partner with Executive leadership and department heads to identify and anticipate current and futuretalent needs, ensuring a proactive approach to workforce planning.? Develop creative partnerships with talent service channels, educational institutions, and industrynetworks to expand the hotel’s talent pipeline.? Enhance the hotel’s employer brand by promoting its unique value proposition and culture throughinnovative recruitment marketing strategies.? Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business andoperation.Total Rewards （Compensation & Benefits） Management:? Develop and implement competitive compensation strategies that align with the hotel’s businessobjectives and support talent retention and attraction.? Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health,financial wellbeing, social wellbeing.Team member Relations and Compliance:? Manage ad－h(huán)oc team member relations issues, including but not limited to leadership－related issues,team member grievances, conversations, or compliance issues.? Ensure that team member facilities, including the team member restaurant, locker room, dormitory,and other designated areas, are maintained in compliance with Hilton‘s high operational standards.? Regularly review and update policies to ensure relevance and compliance with Corporate HR, legaland industry standards. Perform routine self－compliance audits to guarantee full adherence.Miscellaneous:? Strongly inclined to adhere to rules and set standards of behavior.? Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance withFSAA as well as other pertinent culinary operation guidelines and costs.? Carry out any other reasonable duties and responsibilities as assigned.? The Management reserves the right to make changes to this job description at its sole discretion andwithout advance notice.Direct Reports:? Assistant Human Resources Manager? Learning & Development Manager? Team Member Kitchen Chef de Cuisine任職資格：Qualifications:? Bachelor’s degree and above.? Minimum 2 years of experience in a similar position with an international brand hotel.? Fluent in written and spoken English.? In－depth knowledge of local labor laws? Strategic planning ability? A collaborative and open－minded leadership style? Comprehensive knowledge of HR modules and department operations.? Able to coach and develop others.? Proficient in essential business and financial fundamentals? Excellent communication and interpersonal skills.? Strong organizational and multitasking abilities.? High level of emotional intelligence （EQ）.? Technology Proficiency and Strong analytical skills? Empathy and a customer service－oriented mindset.
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