· Working closely with the Director of Sales & Marketing in producing, implementing and monitoring action plans to ensure the Revenue Plan objectives are achieved.
緊密配合市場(chǎng)銷(xiāo)售總監(jiān)執(zhí)行方案以實(shí)現(xiàn)收入目標(biāo)。
· Recommend revenue maximization strategies and produce an accurate forecasting mechanism.
提供收入最大化策略的建議并制定準(zhǔn)確的預(yù)測(cè)機(jī)制。
· Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
分析當(dāng)前和潛在的市場(chǎng)/趨勢(shì),協(xié)調(diào)所有活動(dòng),通過(guò)增加業(yè)務(wù)量和增長(zhǎng)率來(lái)維持和增加收入。
· Create daily forecast for all segments includes room nights, ADR and revenue on a weekly basis for the following week based on historical pattern, special events, seasonality, business on book, pick-up trends, average length of stay, short stay / cancellation / no show pattern and lead time.
提供每日預(yù)測(cè),內(nèi)容包括客房間夜、平均房?jī)r(jià);根據(jù)以往記錄(如特別活動(dòng)、季節(jié)促銷(xiāo)、平均留店時(shí)間等),對(duì)下周收入計(jì)劃做出預(yù)測(cè)。
· Work closely with Reservation Manager to motivate an aggressive team skillful at up-selling and/or conversion as required by the business demand whilst ensuring customer service and satisfaction
與預(yù)訂部經(jīng)理緊密合作帶領(lǐng)一個(gè)積極進(jìn)取的團(tuán)隊(duì),確保人才積極向上,專(zhuān)業(yè)知識(shí)豐富,達(dá)到客人最大滿(mǎn)意度。
· Conduct quality control checks on all revenue management systems to ensure data accuracy.
確保所有收益管理預(yù)訂系統(tǒng)正常運(yùn)行并確保數(shù)據(jù)的準(zhǔn)確性。
· Controls rates for group business, low yield rooms allocations, complimentary and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%
在酒店旺季或者當(dāng)出租率高于85%時(shí)嚴(yán)格控制酒店商務(wù)團(tuán)隊(duì)、低房?jī)r(jià)、免費(fèi)房和免費(fèi)升級(jí)房的價(jià)格,確保團(tuán)隊(duì)預(yù)留房,及時(shí)確認(rèn)最終用房量。