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Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following: 在餐廳的前部迎接所有賓客和有可能的賓客，確保完成以下工作： o Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards o 確保在開始營業(yè)前餐廳準備就緒，侍應生和餐桌服務員都遵守開始營業(yè)規(guī)范。 o Ensure restaurant operating equipment is clean and in working order o 確保餐廳運營設備的清潔并正常工作。 o Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy o 按照酒店的規(guī)定保持工服和個人儀容儀表的高標準。 o Welcoming guests to the Restaurant, by using the Restaurant name o 迎客人光臨餐廳，使用餐廳的名稱。 o Inquiring if they have a reservation and noting it in the reservation book if they do o 詢問客人是否有預訂，如有預定在預訂冊上做記錄。 o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book o 為客人登記預訂并注有用餐喜好，如客人沒有預訂則在預訂冊上記錄。 o Being attentive to guest requests o 周到的滿足客人要求。 o Escort guests to their preferred table or reserved table and seat guests according to restaurant standards o 陪同客人前往喜歡的餐臺或預訂的餐臺，按餐廳標準安排客人就坐。 o Take telephone bookings and document in the Reservation book according to restaurant standards o 接聽電話訂位并按餐廳的規(guī)范在預訂冊上記錄。 o Train wait staff and bus staff in hostess standards o 按領位員的標準培訓員工。 o Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor o 周到的為客人服務，并盡可能解決客人的投訴，向上級領到報告所有事件。 o Maintain responsibility of cleanliness of hostess stations o 保持迎賓臺的清潔。 o Maintain responsibility of cleanliness of all menus and drink menus o 保持所有菜單和飲料單的清潔。 o Assist with beverage service o 協(xié)助飲料服務。 o Assist with food service o 協(xié)助食品服務。 o Maintain detailed knowledge of menu, including daily specials o 對菜單有具體的了解，包括每日特價。 o Ensure tables are cleared quietly and efficiently o 確保迅速且高效的清理餐桌。 o Carry food and beverage trays in a safe manner to minimize breakages o 安全的舉餐盤使破損將到最低。 o Complete dockets accurately and clearly o 準確和清楚的填寫收據(jù)。 o Maintain current information on all general activities of the hotel o 了解當前酒店所有的活動。