1、Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解決客人的投訴,并負責將所有投訴進行記錄和跟進解決。
2、Responsible for guest satisfaction and serving food and beverages.
負責客人滿意度和餐飲服務。
3、Follow the service process of the assigned task.
嚴格按照分配給的任務的服務流程操作。
4、On preparations, service and content of menu items.
做好準備、服務和理解菜單的內容。
5、Make reasonable suggestions and arrangements according to the restaurant reservation
根據餐廳預訂情況,提出合理建議和安排
6、Maintain current Hotel information to be able to provide information to guests.
了解最新的酒店知識以提供給客人最新信息。
7、Deals diplomatically and skillfully during guest interactions.
有禮貌,有技巧與客戶進行接觸。