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Onboard Duties ?Organisationof embarkation and disembarkation ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Coordination of airport representative and assisting with passenger travels ?Handling / filing of cruise, land (if applicable) reports & daily program ?Managing and filing vendor vouchers & onboard bookings ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Organisingand presenting guest entertainment (games / lectures / presentations) according to the cruise layout & active guest relation ?Responsible for all public announcements (including bridge commentary) ?Facilitating and assisting guests with onboard cruise bookings ?Travel Concierge desk hours in accordance with the tour layout ?Receipt and handling of guest complaints & private guest excursions. Offer advice on food/restaurants, shopping, and activities during free time Shore Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, busses, guides…) ?Instructing and briefing local guides prior to shore-excursion ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job. ?The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff. ?Conduct and appearance in accordance

工作職責(zé)：? 1、結(jié)合公司業(yè)務(wù)發(fā)展需求，為公司尋找和篩選酒店管理輸出潛在項(xiàng)目和合作方；主要拓展格蘭云天·閱品牌酒店。 2、深度挖掘市場(chǎng)潛在資源，重點(diǎn)負(fù)責(zé)業(yè)務(wù)開發(fā)城市及周邊區(qū)域內(nèi)渠道布局的規(guī)劃并積極拓展。 3、收集并掌握酒店行業(yè)政策、市場(chǎng)動(dòng)向，制定項(xiàng)目拓展策略，定期提交年、季、月度的業(yè)績(jī)完成情況分析。 4、跟進(jìn)合作項(xiàng)目，開展項(xiàng)目考察、項(xiàng)目分析、盡職調(diào)查、風(fēng)險(xiǎn)評(píng)估，進(jìn)行市場(chǎng)調(diào)研分析，撰寫項(xiàng)目定位、策劃及實(shí)施方案并提出建議，為項(xiàng)目開發(fā)和運(yùn)營(yíng)管控提供決策支持。 5、實(shí)施開展酒店項(xiàng)目發(fā)展工作，包括項(xiàng)目接洽、業(yè)主溝通、項(xiàng)目調(diào)研、價(jià)值判斷、合同簽約跟進(jìn)等，負(fù)責(zé)合作項(xiàng)目開發(fā)、洽談及合同簽訂工作，負(fù)責(zé)業(yè)主溝通工作和關(guān)系維護(hù)。 6、從簽約完成到開業(yè)前全程的跟進(jìn)及內(nèi)外協(xié)作，確保業(yè)務(wù)順暢開展；與業(yè)主方代表/投資人保持良好溝通。 任職資格：? 1、本科以上學(xué)歷優(yōu)先；? 2、豐富的酒店項(xiàng)目資源和人脈關(guān)系；? 3、熟悉酒店行業(yè)，具備大型酒店集團(tuán)/酒店管理公司項(xiàng)目拓展、業(yè)務(wù)發(fā)展崗位經(jīng)驗(yàn)為佳；? 4、熟悉品牌管理輸出的工作流程及相關(guān)知識(shí)，熟知相關(guān)政策法規(guī)；? 5、良好的表達(dá)能力、溝通協(xié)調(diào)能力、學(xué)習(xí)能力、執(zhí)行力，強(qiáng)烈的責(zé)任心和抗壓能力。

?Organization of arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

崗位： Security Staff Security Staff Celebrity 招聘要求： 1、身體健康，無(wú)傳染性疾病，可以適應(yīng)船上生活； 2、良好的英語(yǔ)溝通能力，性格外向，善于與人交流； 3、形象氣質(zhì)佳，良好的服務(wù)意識(shí)； 4、具有良好的團(tuán)隊(duì)合作意識(shí)； 5、有海事證書者或有郵輪工作經(jīng)驗(yàn)者優(yōu)先；

?Supervision and support of a professional welcoming and sales orientated service in bar, lounge and on the sundeck ?Operation of bar procedures according to company standards (e.g. menus, decoration, appearance) ?Organisation, management, motivation and training of bar team (2 to 4 crew) ?Organisationand execution of F&B related ship functions and special events ?Serving drinks in accordance with company standards ?Creation of daily cocktails in accordance with company standards ?Preparation and set up of Café Lunch in the lounge in coorporationwith Executive Chef and Food & Beverage Manager ?Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards ?Cost control for bar in accordance with the budget ?Establishing of weekly stock order in cooperation with Food & Beverage Manager ?Responsible for the daily tallying of the bar revenue ?Conduction of stock takes; inventory according to company procedures ?Preparation of opening and closing ships at start and end of season ?Correct storage of stock; establishing of par levels ?Luggage duty on embarkation and disembarkation day ?Participation in loadings

1. 掌握音響工程的基本知識(shí)，對(duì)音響設(shè)備進(jìn)行配置、調(diào)制； 2. 根據(jù)劇目的節(jié)奏完成各種演出的音響操作； 3. 按音響設(shè)計(jì)的意圖體現(xiàn)一般劇目的整體音響效果，會(huì)對(duì)簡(jiǎn)單演出進(jìn)行音響設(shè)計(jì)； 4. 完成各類音響設(shè)備的基本操作 職位要求： 1. 從事本專業(yè)工作2年以上或大專院校相關(guān)專業(yè)畢業(yè)1年以上； 2. 良好的音樂(lè)知識(shí)（包括英語(yǔ)歌曲），掌握燈光工程知識(shí)者尤佳。 3. 須具有音樂(lè)和/或視聽領(lǐng)域的工作經(jīng)驗(yàn)。 4. 須掌握良好的英語(yǔ)或普通話 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

?Organisationof arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語(yǔ)和流利的普通話，掌握其它外語(yǔ)者（法語(yǔ)、日語(yǔ)及韓語(yǔ)等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

崗位職責(zé) 1.為客人及員工提供現(xiàn)場(chǎng)醫(yī)療救援服務(wù)，在醫(yī)務(wù)室提供服務(wù)以及在其它時(shí)間按需提供服務(wù)：接待、檢查、照顧、支持、建議和治療 2. 就發(fā)生意外事件的處理方法為所有部門經(jīng)理提供培訓(xùn) 3. 對(duì)所有員工提供預(yù)防服務(wù) 4. 確保符合度假村的衛(wèi)生和安全流程 5. 保持醫(yī)務(wù)室設(shè)備、醫(yī)療箱和急救箱處于正常工作狀態(tài) 6. 管理庫(kù)存和訂購(gòu)補(bǔ)給 7. 在日志本上記錄日常記錄過(guò)程 8.與當(dāng)?shù)蒯t(yī)生和醫(yī)療機(jī)構(gòu)保持良好的關(guān)系、為度假村醫(yī)生提供技術(shù)援助（兒科醫(yī)生、潛水醫(yī)生等）  崗位要求 1. 具有相關(guān)專業(yè)背景及資質(zhì) 2. 須掌握基礎(chǔ)英語(yǔ)及流利普通話，掌握其它外語(yǔ)者更佳  3. 該崗位需每周工作6天  【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

職位描述: 1. 用英語(yǔ)為賓客提供優(yōu)質(zhì)的酒水服務(wù)。 2. 出品酒水并進(jìn)行收費(fèi)酒水的銷售。 3. 吧臺(tái)的日常和月盤點(diǎn)，填寫銷售盤點(diǎn)表。 4. 吧臺(tái)日常酒水的申領(lǐng)，補(bǔ)充和保管。 5. 吧臺(tái)設(shè)備、用品的保養(yǎng)使其正常運(yùn)轉(zhuǎn)。 6.協(xié)助副經(jīng)理進(jìn)行部分管理 任職條件: 1.能使用英語(yǔ)進(jìn)行日常溝通。 2.兩年以上酒水出品經(jīng)驗(yàn)，一定的管理經(jīng)驗(yàn) 3.良好的酒水知識(shí)，熱愛(ài)本職工作，有責(zé)任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國(guó)際自助餐廳 3. 吧臺(tái)飲料暢飲 4. 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用 5. 機(jī)場(chǎng)接送服務(wù) 6. 工作滿一年往返度假村和住址機(jī)票 7. 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn) 8. 國(guó)際化G.O團(tuán)隊(duì) 9. 擁有登臺(tái)演出的機(jī)會(huì) 10. 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì) 11. Club Med海外度假村免費(fèi)房間 12. 快速晉升通道

1. 根據(jù)度假村管理要求，演唱中英文歌曲 2. 完成度假村安排的演繹任務(wù) 3. 協(xié)助娛樂(lè)部的其他工作及活動(dòng)安排 要求： 1. 學(xué)歷不限，音樂(lè)相關(guān)專業(yè)畢業(yè)優(yōu)先 2. 有使用樂(lè)器的經(jīng)驗(yàn) 3. 熱情開朗，能互動(dòng)，能控場(chǎng)

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

中高端酒店儲(chǔ)備店總 6個(gè)月-1年的培養(yǎng)成長(zhǎng)期 負(fù)責(zé)酒店經(jīng)營(yíng)、業(yè)主溝通、各項(xiàng)指標(biāo)達(dá)成、團(tuán)隊(duì)建設(shè) 有酒店管理經(jīng)驗(yàn)2年以上

工作職責(zé) ? 能夠使用基本的專業(yè)肉類加工技能，處理、解凍、準(zhǔn)備和分切肉類，要符合所有公共衛(wèi)生政策 和維京星級(jí)服務(wù)標(biāo)準(zhǔn)的質(zhì)量和清潔要求。 ? 檢查職責(zé)范圍內(nèi)的設(shè)備是否妥善存放；行使職責(zé)和所有權(quán)；能夠進(jìn)行基本的計(jì)算。 ? 協(xié)助肉類加工間主管儲(chǔ)存貨物和進(jìn)行生肉產(chǎn)品的庫(kù)存盤點(diǎn)工作。 ? 根據(jù)所有的公共衛(wèi)生政策和公司規(guī)定，遵循解凍的時(shí)間表和程序。 ? 確保經(jīng)濟(jì)的工作習(xí)慣、控制食品生產(chǎn)，盡量減少和避免浪費(fèi)。 ? 確保食物準(zhǔn)備和儲(chǔ)存符合所有的公共衛(wèi)生政策和公司的規(guī)定，執(zhí)行并保持“順手清潔”的工作 習(xí)慣。 ? 根據(jù)所有的公共衛(wèi)生政策，實(shí)施安全的工作政策和程序，盡量減少設(shè)備的損失和損壞，并保持 相關(guān)區(qū)域的清潔標(biāo)準(zhǔn)；確保所有設(shè)備在每次使用后都經(jīng)過(guò)消毒并相應(yīng)地退還。 ? 分類清理垃圾并放到指定的垃圾桶里；根據(jù)需要經(jīng)常清理垃圾，確保符合垃圾分類程序和所有 的公共衛(wèi)生標(biāo)準(zhǔn)。 ? 確保在服務(wù)前15 分鐘完成所有職責(zé)區(qū)域內(nèi)的餐前準(zhǔn)備工作。 ? 每天參加每日例會(huì)，了解團(tuán)隊(duì)的運(yùn)營(yíng)需求，并確保始終如一地遵守維京的星級(jí)服務(wù)標(biāo)準(zhǔn)。 ? 根據(jù)維京的星級(jí)服務(wù)標(biāo)準(zhǔn)和所有的公共衛(wèi)生政策，為客人提供高水平的舒適度和服務(wù)，并在 指定區(qū)域始終保持無(wú)可挑剔的清潔和衛(wèi)生標(biāo)準(zhǔn)；根據(jù)客流量、登船下船、海上漂流日活動(dòng)和其 他活動(dòng)，主動(dòng)提供服務(wù)。 ? 確保在相關(guān)活動(dòng)期間，例如在裝載、處理和儲(chǔ)存化學(xué)品期間，始終穿戴個(gè)人防護(hù)裝備（PPE）。 始終使用正確的搬運(yùn)重物技巧，以防止受傷。 ? 始終遵循維京的形象和制服標(biāo)準(zhǔn)，堅(jiān)持完美的儀容標(biāo)準(zhǔn)。 ? 確保公司財(cái)產(chǎn)得到適當(dāng)?shù)谋Ｗo(hù)，特別是在惡劣天氣條件下，以防止不必要的損失和損壞。

崗位職責(zé)：? 1、全面負(fù)責(zé)酒店的開業(yè)籌備及經(jīng)營(yíng)管理工作；? 2、建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡(jiǎn)化、高效化；? 3、負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)；? 4、負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算，提出更新改造和投資計(jì)劃；? 5、落實(shí)酒店年度財(cái)務(wù)預(yù)算，向各部門下達(dá)年度工作指標(biāo)；? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作；? 7、負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象；? 8、做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更；? 9、指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求：? 1、?？萍耙陨蠈W(xué)歷，酒店、旅游管理等相關(guān)專業(yè)；? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗(yàn)； 3、具備高端五星級(jí)酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗(yàn)；? 4、熟悉酒店各部門服務(wù)及管理流程；? 5、善于管理和經(jīng)營(yíng)團(tuán)隊(duì)，事業(yè)心強(qiáng)；? 6、有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。

PURPOSE OF JOB? He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order?: v? He defines the forecasted product needs and give purchasing orders to the Procurement Manager ?as close as possible to needs to ensure a continuous and regular service? ? Reception?: v? He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)? v? He controls the respect of suppliers' deadlines? v? He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager ? Stocks : v? He analyses, consolidates and communicates consumption to better adapt stock levels? v? He is responsible for the proper implementation of inventories and expressions of needs? v? He advises managers on the expression of their needs, ensures that they are anticipated? v? He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio? v? He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v? He organizes storage of the reserves and the quay of the Economat v? He arranges reserves, implements necessary signage to identify the products. ? Reporting?: v? He evaluates the performance of suppliers ? v? He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v? He improves productivity by optimizing the flow of information and goods flows ? v? He participates in the monitoring of self-checks of his department ? v? He establishes and informs a dashboard of the service's performance ? QUALITY / HEALTH AND SAFETY: v? He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk ? v? He participates in the Health and Safety Unit v? He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v? ?He ensures the reception, implementation and integration of GO/GEs in his department v? ?He defines personal objectives and support his team or its affiliates, and evaluates them v? ?He supervises and leads in a transversal logic v? ?He implements and complies with HR procedures v? ?Manager by proximity: show, train and enforce v? ?He shows exemplarity through his visibility among teams and customers v? ?He ensures good social climate in his department v? ?He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·????? Customer satisfaction data? ·????? Compliance with standards and SOP ? Business? ·????? Respect of budgets (result versus budget) ·????? Rate of loss, theft or damage of goods ·????? Stock function to meet internal audit scores ? PEOPLE ·????? Development of his team skills, Turn Over and absenteeism ·????? End of month inventory variance

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

?Responsible for the entire galley operation onboard ?Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes ?Organisationand execution of F&B related ship functions and special events (e.g. Welcome / Farewell) ?Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking River Cruise standards & HACCP ?Ordering of all food supplies according to production planning and in cooperation with the Hotel Manager ?Conduction of menu briefings with waiter staff prior to service and instruction of waiters to explain dishes ?Preparation of opening and closing ships at start and end of season ?Supervision, motivation and training of the multi-national galley crew ?Participation in loadings and conduction of quality control ?Responsible for cost control and adherence to set budgets ?Conduction of stock takes; inventory according to company procedure ?Active participation in ship functions, socializing with guests during meal times

?Responsible for the entire hotel operation onboard ?Ensuring that all hotel departments are managed according to their standards ?Management and motivation of the crew, with emphasis on Department Heads ?Operation of service procedures according to company standards ?Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) ?Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules ?Final inspection and receipt of all supplies and deliveries for the hotel department ?Supervision and organization of opening and closing ships at start /end of season ?Active liaison with guests and successful handling of complaints ?Active participation in all onboard events and special functions ?Presence in the galley and restaurant during meal times ?Ensuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel ?Ensuring departmental training according to requirement profile ?Responsible for cost control and adherence to all set budgets ?Daily analysis of debtors in accordance with Receptionist / Night Auditor ?Conduction of stock takes; inventory according to company procedures ?Active participation in loadings

崗位職責(zé)： 1. 了解酒店年度、月度經(jīng)營(yíng)和銷售指標(biāo)及完成情況我（RevPAR、營(yíng)收、GOP、會(huì)員發(fā)展、成本與費(fèi)用控制），制定合理化銷售方案并努力完成； 2. 每日巡視酒店，做好酒店日常運(yùn)營(yíng)質(zhì)量管理工作，確保各部門工作有條不紊； 3. 查看酒店每日經(jīng)營(yíng)報(bào)表，了解經(jīng)營(yíng)趨勢(shì)，隨時(shí)關(guān)注酒店房態(tài)及流量，適時(shí)調(diào)控；了解價(jià)格策略與客源結(jié)構(gòu)，明確前臺(tái)每日銷售重點(diǎn)工作，完成酒店銷售計(jì)劃和經(jīng)營(yíng)指標(biāo)，確保酒店收益； 4. 與各銷售渠道保持溝通，及時(shí)處理合作中的各類問(wèn)題； 5. 做好酒店風(fēng)險(xiǎn)防范，每日查看交接班記錄，復(fù)核前臺(tái)封包及各類表單； 6. 關(guān)注員工在崗狀況，做好客房清潔衛(wèi)生及硬件維護(hù)的檢查工作，每天抽查客房不少于5間； 7. 關(guān)注酒店能耗，根據(jù)酒店同期數(shù)據(jù)比、同城同類型酒店數(shù)據(jù)比，及時(shí)發(fā)現(xiàn)問(wèn)題并制定相關(guān)措施； 8. 負(fù)責(zé)督導(dǎo)各部門負(fù)責(zé)人根據(jù)實(shí)際工作需求制定培訓(xùn)計(jì)劃并落實(shí)；協(xié)助做好酒店安全、消防培訓(xùn)、演習(xí)及管理工作； 9. 定期檢查酒店設(shè)施、設(shè)備和器材，做好維護(hù)，確保正常使用； 10. 負(fù)責(zé)前廳、客房、餐廳、廚房、工程等崗位的績(jī)效考核； 11. 關(guān)注每日員工餐質(zhì)量、關(guān)心員工生活； 12.完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1.3年以上同崗位工作經(jīng)驗(yàn)； 2.熟知酒店產(chǎn)品結(jié)構(gòu)、服務(wù)規(guī)范、質(zhì)量標(biāo)準(zhǔn)和銷售系統(tǒng)并具有良好的溝通能力； 3.具有良好的管理、判斷、決策、創(chuàng)新、應(yīng)變、人際關(guān)系、分析及組織協(xié)調(diào)能力，協(xié)調(diào)各有關(guān)部門之間的合作關(guān)系； 4.在預(yù)測(cè)及預(yù)算方面有較強(qiáng)的財(cái)務(wù)能力，能根據(jù)掌握的數(shù)據(jù)和信息果斷地做出分析并制定策略； 5.具有較強(qiáng)的社會(huì)活動(dòng)能力，能對(duì)外界建立廣泛的業(yè)務(wù)網(wǎng)絡(luò)，熟悉主要客戶的基本狀況，同客戶保持良好的關(guān)系； 6.熟悉酒店各營(yíng)業(yè)部門的情況，掌握最新產(chǎn)品信息，掌握市場(chǎng)動(dòng)態(tài)。熟悉酒店經(jīng)營(yíng)策略和客人需求，了解競(jìng)爭(zhēng)酒店手段、價(jià)格規(guī)律、客戶狀態(tài)，善于做出應(yīng)變措施； 7.有較強(qiáng)的語(yǔ)言文字表達(dá)能力、電腦操作能力和行政事務(wù)處理能力； 8.可接受工作地點(diǎn)調(diào)配。

崗位職責(zé)： 1、協(xié)助總經(jīng)理確?酒店的經(jīng)營(yíng)管理?針、發(fā)展?向、組織機(jī)構(gòu)和完善酒店的?遠(yuǎn)規(guī)劃及年度經(jīng)營(yíng)計(jì)劃； 2、協(xié)助總經(jīng)理制定、執(zhí)行、監(jiān)管酒店的各項(xiàng)財(cái)務(wù)與運(yùn)營(yíng)計(jì)劃； 3、執(zhí)行總經(jīng)理的各項(xiàng)要求，協(xié)助總經(jīng)理處理酒店的運(yùn)作及經(jīng)營(yíng)，執(zhí)行酒店各項(xiàng)決議，完成總經(jīng)理做出的經(jīng)營(yíng)計(jì)劃及總經(jīng)理分配的各項(xiàng)具體任務(wù)； 4、負(fù)責(zé)的部門整體能力水平提升，了解客戶需求，走在市場(chǎng)前沿，引領(lǐng)酒店產(chǎn)品升級(jí)，創(chuàng)新； 5、了解賓客服務(wù)和運(yùn)營(yíng)中的潛在需求，以便及時(shí)發(fā)現(xiàn)服務(wù)標(biāo)準(zhǔn)的問(wèn)題，制定并實(shí)施改進(jìn)措施，推動(dòng)賓客滿意度不斷提高，能夠與客戶進(jìn)行互動(dòng)，獲取反饋并建立良好的關(guān)系； 6、檢查酒店各項(xiàng)管理制度、工作決策及服務(wù)程序的貫徹落實(shí)，協(xié)調(diào)各部門關(guān)系，確保酒店各項(xiàng)工作正常運(yùn)轉(zhuǎn)； 7、組織協(xié)調(diào)與各部門的協(xié)同配合，確保酒店的各項(xiàng)服務(wù)產(chǎn)品符合顧客的需求并滿意； 8、對(duì)酒店的日常運(yùn)行、服務(wù)質(zhì)量及員工的工作紀(jì)律標(biāo)準(zhǔn)方面存在的問(wèn)題進(jìn)行督導(dǎo)，使之達(dá)到酒店要求； 9、掌握酒店日常經(jīng)營(yíng)情況，根據(jù)總經(jīng)理提出的酒店長(zhǎng)遠(yuǎn)規(guī)劃和年度計(jì)劃，對(duì)酒店的經(jīng)營(yíng)管理和企業(yè)發(fā)展問(wèn)題提供決策性建議和意見(jiàn)； 10、協(xié)助總經(jīng)理加強(qiáng)對(duì)分管部門管理干部管理技能和服務(wù)技能的培訓(xùn)工作，打造高水平的管理隊(duì)伍； 11、總經(jīng)理外出時(shí)，代表總經(jīng)理主持酒店每天例會(huì)，參與并最終確定決策； 12、主持處理酒店發(fā)生的各類緊急事件，處理客人重大投訴，確保經(jīng)營(yíng)活動(dòng)的正常運(yùn)行。 任職要求： 1、大學(xué)?？埔陨蠈W(xué)歷，具備優(yōu)秀酒店運(yùn)營(yíng)工作經(jīng)驗(yàn)管理者，具有5年以上五星級(jí)酒店相關(guān)管理工作經(jīng)驗(yàn)； 2、熟悉酒店各部門服務(wù)標(biāo)準(zhǔn)及管理流程，善于成本控制； 3、通曉酒店各部門的經(jīng)營(yíng)管理工作，尤其是客房，餐飲，前廳等關(guān)鍵職能，理解酒店的管理機(jī)制和程序； 4、有良好的團(tuán)隊(duì)意識(shí)和領(lǐng)導(dǎo)能力； 5、具有良好的協(xié)調(diào)溝通、管理和團(tuán)隊(duì)建設(shè)能力,事業(yè)心強(qiáng)。

?Supervision/support of a professional welcoming and sales orientated F&B Service ?Coordinate with the Executive Chef dietary needs for guests according to manifest ?Ensuring absolute cleanliness and order in accordance with HACCP rules ?Operation of service procedures according to standards (e.g. menus, decoration,) ?Organisationand execution of F&B related ship functions and special events ?Responsible for sales for on-board products such as aperitifs, digestives and wines ?Preparation of opening and closing ships at start and end of season ?Act as Deputy Hotel Manager when Hotel Manager and Asst. HM are not available Management and motivation of the service crew ?Organisation, management and motivation of restaurant and bar (7-16 crew) ?Management of work schedules & Training of service department ?Luggage duty on embarkation and disembarkation day ?Participation in loadings and waste management Responsible for cost control and adherence to set budgets ?Cost control (incl. stock supply/inventory in accordance to the budget &standards) ?Daily closing of restaurant and bar area cash register