· Responsible for the safety and security of guests, employees and establishment needs
負(fù)責(zé)酒店賓客、員工及設(shè)施的安全保衛(wèi)工作
· Report to Manager all hotel property deficiencies and safety or security hazards
向經(jīng)理匯報(bào)酒店所有的財(cái)產(chǎn)損壞和安全危險(xiǎn)問(wèn)題
· Initiate action to improve a hazardous situation immediately
采取行動(dòng)以便迅速處理危急情況
· Implement procedures for security and emergency incidents
執(zhí)行安全和緊急事件處理程序
· In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan
發(fā)生火災(zāi)時(shí)，應(yīng)熟知并按照酒店應(yīng)急事件處理要求進(jìn)行工作
· Be familiar with location of fire alarms and fire fighting equipment
熟悉消防報(bào)警及滅火器材的位置
· Maintain the security system
維護(hù)酒店安全系統(tǒng)
· Monitor staff clocking on and off duty
監(jiān)督員工上下班考勤
· Allocate staff locker keys as necessary
必要時(shí)分發(fā)員工儲(chǔ)物柜鑰匙
· Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies
抽查話務(wù)室、宴會(huì)廳、工程部、餐具儲(chǔ)物間、客房部的鑰匙登記記錄，確保酒店的鑰匙控制制度得以遵守并報(bào)告違背制度要求的情況
· Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas
24小時(shí)監(jiān)督客人經(jīng)常光臨及所有工作區(qū)域的安全狀況
· Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings
監(jiān)督閉路監(jiān)視系統(tǒng)并通知巡邏保安人員異常情況
· Ensure checks are conducted on fire panel, fire hose real outlets and fire barriers and all other safety equipment and ensure that all are in good working order and report to the Safety Manager any item of equipment which is faulty
定期檢查火災(zāi)盤，消防水帶的出水口和防火間隔等消防滅火器材及其他安全設(shè)備，確保其處于良好的工作狀態(tài)，并向保安部經(jīng)理匯報(bào)失效設(shè)備
· Ensure hotel alarm system is in good working order
確保酒店報(bào)警系統(tǒng)的正常工作
· Maintain a good working knowledge of the following:
保持良好的業(yè)務(wù)知識(shí)，包括：
o The hotel switchboard and paying system
酒店電話總機(jī)及支付系統(tǒng)
o The control points and the working of the hotel’s gas and air conditioning system
酒店各控制點(diǎn)，燃?xì)?、空調(diào)系統(tǒng)的正常工作
o The hotel's fire indicator board, fire wardens telephones and public address system
酒店火警提示牌、火警警報(bào)電話及消防擴(kuò)音系統(tǒng)
· Maintain a daily log of incidents
保留事故記錄日志
· Conduct regular locker checks in line with Human Resources
按照酒店制度要求定期檢查員工儲(chǔ)物柜
· Check all packages and passes of employees entering and leaving the building
檢查出入酒店員工的隨身攜帶物品
· Carry out monthly fire inspections
每月進(jìn)行消防檢查
· Maintain a good knowledge of the liquor act and criminal code
掌握有關(guān)酗酒及犯罪管理?xiàng)l理
· Prevent gambling on hotel premises
禁止在酒店內(nèi)賭博行為
· Prevent Sabotage of hotel premises
禁止毀壞酒店設(shè)施的行為
· Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended
確保所有未被使用的電源插座、冰箱、廚柜等的安全
· Ensure no undesirables loiter in or around the hotel premises
確保不受歡迎的人員不在酒店內(nèi)或酒店周圍出現(xiàn)
· Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed
確保裝卸區(qū)無(wú)障礙，未經(jīng)批準(zhǔn)的車輛不得入內(nèi)
· Coordinate functions with other security staff or Police and other government Securities and promote good will with them
與其他保安人員或警方或政府其它安保部門協(xié)調(diào)工作，并與其建立良好關(guān)系
· Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken
執(zhí)行酒店的各項(xiàng)規(guī)章制度，并向上級(jí)領(lǐng)導(dǎo)和財(cái)務(wù)及業(yè)務(wù)支持經(jīng)理提出改進(jìn)建議
· Be correct, secure and courteous in handling any disciplinary or criminal case
正確、安全、禮貌地處理各類違規(guī)及犯罪案件
· Be alert for any unusual packages, guests or vehicles and advise superior of same
對(duì)于異常的行李、客人或車輛保持高度警惕，并向上級(jí)領(lǐng)導(dǎo)匯報(bào)相關(guān)情況
· Be thoroughly familiar of the property layout, design, entry and exit points
熟悉酒店布局、設(shè)計(jì)及出入口的情況
· Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares
按照指示對(duì)酒店重要客人及重要官員提供護(hù)衛(wèi)，保證大堂及其他繁雜區(qū)域的正常秩序
· Ensure that the safety control office is never left unattended
確保安全控制辦公室無(wú)缺崗情況
· Provide escort duty for money transfers to the General Cashier's office or bank as required
按照要求對(duì)酒店與銀行之間的現(xiàn)金轉(zhuǎn)移提供護(hù)衛(wèi)
· Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
確保所有服務(wù)人員隨時(shí)保持衣著整潔，工作守時(shí)，并且能夠快速和高效的完成任務(wù)。
· Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
監(jiān)督員工的行為、制服穿著、衛(wèi)生和外表形象。
· Maintain a log book to record the daily operational activities and submit the same to the superior.
每日每班次交班記錄，并交給上級(jí)審閱。
· Enter only official matters in the log book. Avoid any personal notes
在交班本上記錄公事， 避免任何私事
· Indicate time of duty and affix signature after making any entry
記錄交班時(shí)要注明時(shí)間并簽名
· Forward log book to the superior’s office when off-duty daily
每日下班前將交班本交給上級(jí)查閱
· Fully conversant with all hotel emergency procedures.
熟知酒店緊急情況所有處理程序。
· Establishes and maintains effective employee working relationships
與員工建立并保持良好的工作關(guān)系。
· Attends and participates in daily briefings and other meetings as scheduled
按計(jì)劃參加并參與每日例會(huì)及其它會(huì)議。
· Attends and participates in training sessions as scheduled
按計(jì)劃參加培訓(xùn)活動(dòng)。
· Implements the hotel and department regulations, policies and procedures including but not limited to:
實(shí)施酒店和部門的規(guī)定、政策和工作程序，包括但不限于：
o House Rules and Regulation
酒店的規(guī)則和規(guī)定
o Health and Safety
健康和安全
o Grooming
儀表儀容
o Quality
質(zhì)量
o Hygiene and Cleanliness
衛(wèi)生和清潔
· Perform other duties as assigned.
可能需對(duì)酒店的安全負(fù)責(zé)，確保將偷竊、犯罪和其它風(fēng)險(xiǎn)降至最低。完成其它分配的任務(wù)
