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為需要分部負(fù)責(zé)人回復(fù)的信件找到并附上有關(guān)檔案。 Locates and attaches appropriate filecorrespondence to be answered by Division Head. 打印、存檔并更新與部門相關(guān)的所有個(gè)人及機(jī)密文件。 Types, files, and upkeeps of all private andconfidential matters related to the department. 建立系統(tǒng)及高效的電子檔案和文字檔案系統(tǒng)，以利快速查找。 Sets up a systematic and efficient filing system,both for hard files as well as all electronic data, that enables quick retrieval.? 為分部負(fù)責(zé)人參加的所有會(huì)議準(zhǔn)備相關(guān)材料：每日運(yùn)營(yíng)會(huì)議、行政委員會(huì)議、部門會(huì)議及臨時(shí)召開的會(huì)議。 Prepares the relevant materials for all meetingsattended by the Division Head: Daily Operations Meeting, Executive CommitteeMeetings, Departmental Meetings and ad hoc meetings. 向保險(xiǎn)公司提交醫(yī)療賠償申請(qǐng)。 Prepares submission of medical claims to insurancecompany. 幫助準(zhǔn)備年度商業(yè)計(jì)劃。 Assists in the preparation of the Annual BusinessPlan. 統(tǒng)計(jì)每月的文具和常規(guī)物品儲(chǔ)備的需求。 Handles monthly requisition ofstationeries/general and dry goods stores. 確保所有的采購(gòu)請(qǐng)求使用合適的報(bào)表。 Ensuresproper documentation of all Purchase Requests. 協(xié)助尋找可為酒店提供產(chǎn)品的有信用的供應(yīng)商。 Assistsin finding vendors with creditability to provide goods for the Hotel. 協(xié)助做好每月的盤點(diǎn)工作。 Assistsin monthly inventory counts and reconciliation. 確保所有的合同方/供應(yīng)商和廠商根據(jù)合法的貿(mào)易制度進(jìn)行交易。 Ensuresall contractors/ suppliers and vendors possess legal trading license prior to makingany purchase order. 同收貨文員緊密合作，以確保我們從供應(yīng)商或合同方收到的貨物都符合酒店的要求及規(guī)格。 Worksclosely with the Receiving Clerk to ensure all items received from thesuppliers or contractors meet the Hotel’s requirements and specifications.

此崗位為酒管公司旗下融悅庭品牌等酒店的招聘崗位，涉及全國(guó)范圍。 餐飲服務(wù)崗位職責(zé)： 1. 負(fù)責(zé)本區(qū)域環(huán)境衛(wèi)生及物品擺放; 2. 負(fù)責(zé)本區(qū)域餐前各項(xiàng)準(zhǔn)備工作和餐后的收尾工作; 3. 服從上級(jí)安排，主動(dòng)、熱情服務(wù)賓客； 4. 熟悉菜品知識(shí)，掌握重點(diǎn)菜品的營(yíng)銷話術(shù)，靈活推薦。 5. 遵守餐廳的各項(xiàng)規(guī)章制度; 6. 完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 前臺(tái)接待崗位職責(zé)： 1. 在前臺(tái)提供禮貌和高效的服務(wù)； 2. 為到達(dá)和離店客人辦理登記和退房手續(xù)； 3. 在賬單系統(tǒng)中修正、更新住店客人的活頁(yè)檔案； 4. 正確地安排到達(dá)客人所需要的房間； 5. 根據(jù)“團(tuán)隊(duì)指引”，為到達(dá)和離店團(tuán)隊(duì)作好所有必需的準(zhǔn)備； 6. 保證按管理層要求做好每日?qǐng)?bào)表和統(tǒng)計(jì)表； 7. 保證每個(gè)備用金有足夠的流通現(xiàn)金，并經(jīng)常進(jìn)行檢查以免短缺； 8. 分別與有關(guān)公司、團(tuán)隊(duì)、客人等再次確認(rèn)所有的到達(dá)預(yù)訂； 9. 嚴(yán)格控制所有的客房鑰匙，如有異常應(yīng)向上級(jí)主管匯報(bào)； 10. 完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件： 1. 不超過30周歲； 2. 熟練掌握前臺(tái)、餐飲業(yè)務(wù)知識(shí)，熟練運(yùn)用前臺(tái)操作系統(tǒng)、餐飲相關(guān)系統(tǒng)及辦公軟件； 3. 待人熱情友好，在工作中能始終保持微笑服務(wù)，認(rèn)真細(xì)致，有責(zé)任心； 4. 普通話流利，英語(yǔ)基礎(chǔ)溝通能力良好； 5. 身體健康，精力充沛，形象氣質(zhì)佳； 6. 具有優(yōu)良的服務(wù)意識(shí)和敬業(yè)精神，能夠適應(yīng)倒班工作制； 7. 實(shí)習(xí)期半年及以上，優(yōu)秀者可轉(zhuǎn)正。

崗位職責(zé) 1.完成日常美術(shù)設(shè)計(jì)及制作。 2.獨(dú)立完成或協(xié)助專業(yè)廣告人員完成重大美術(shù)制作。 3.保管、節(jié)約各種美工工具、用料。 4.做好美術(shù)資料搜集、處理、分析和存儲(chǔ)工作。 5.認(rèn)真鉆研業(yè)務(wù)，提高自身的創(chuàng)作設(shè)計(jì)水平。 崗位要求 1.大專以上文化程度；2年以上同崗位工作經(jīng)驗(yàn)，美術(shù)/廣告設(shè)計(jì)專業(yè)。 2.具有高品質(zhì)的設(shè)計(jì)并創(chuàng)作酒店所有宣傳品。 3.網(wǎng)頁(yè)制作能力。 4.具有一定的繪畫及美術(shù)制作能力。

作為財(cái)務(wù)及業(yè)務(wù)支持總監(jiān)，您將監(jiān)管酒店的財(cái)務(wù)運(yùn)營(yíng)并確保酒店資產(chǎn)的安全、定期匯報(bào)酒店的財(cái)務(wù)狀況，圍繞提升酒店的盈利能力提出您的建議。作為酒店所有財(cái)務(wù)及相關(guān)會(huì)計(jì)事務(wù)的主要聯(lián)系人，與業(yè)主、內(nèi)外部審計(jì)人員及監(jiān)管機(jī)構(gòu)進(jìn)行接洽。 您的日常工作 員工團(tuán)隊(duì) 管理日常工作，確保合理規(guī)劃和分配任務(wù) 通過指導(dǎo)和反饋，發(fā)展團(tuán)隊(duì)成員，提升其績(jī)效，并設(shè)定績(jī)效和發(fā)展目標(biāo)，積極認(rèn)可優(yōu)秀表現(xiàn) 為團(tuán)隊(duì)提供培訓(xùn)，確保團(tuán)隊(duì)成員按照規(guī)定履職，達(dá)到我們的標(biāo)準(zhǔn)，并提供必要的工作工具 指導(dǎo)團(tuán)隊(duì)如何做出能夠影響利潤(rùn)的決策 營(yíng)造良好的工作環(huán)境，促進(jìn)團(tuán)隊(duì)的健康發(fā)展，通過加強(qiáng)各部門之間的聯(lián)系，塑造團(tuán)隊(duì)合作意識(shí) 賓客體驗(yàn) 幫助客人——如果客人提出需求或不滿，需要協(xié)助，您應(yīng)該熱情地提供幫助 確保酒店具備有效的會(huì)計(jì)實(shí)踐，并通過靈活的支付方式（如信用卡系統(tǒng)、客房收費(fèi)）、庫(kù)存控制以及解決賬務(wù)糾紛為賓客提供良好的入住體驗(yàn) 財(cái)務(wù)回報(bào) 通過財(cái)務(wù)分析、數(shù)據(jù)趨勢(shì)及市場(chǎng)信息來預(yù)測(cè)需求，發(fā)現(xiàn)運(yùn)營(yíng)與財(cái)務(wù)中的問題，采取有效舉措以擴(kuò)大財(cái)務(wù)回報(bào) 制定酒店年度運(yùn)營(yíng)預(yù)算，在預(yù)算審核過程中提供各種數(shù)據(jù)分析支持，幫助各部門主管發(fā)現(xiàn)節(jié)約成本、增加產(chǎn)能的機(jī)會(huì) 確保每月對(duì)所有會(huì)計(jì)賬目進(jìn)行對(duì)賬和調(diào)節(jié)，并監(jiān)督信貸擴(kuò)展流程，催收過期賬款 審查酒店定價(jià)，向總經(jīng)理推薦相應(yīng)的策略；參加銷售策略會(huì)議 管理應(yīng)付賬款，平衡現(xiàn)金流并維護(hù)酒店在供應(yīng)商中的信譽(yù) 針對(duì)投資項(xiàng)目，在投入資金之前先分析投資回報(bào)，并在項(xiàng)目結(jié)束時(shí)評(píng)估是否達(dá)到預(yù)期收益目標(biāo) 通過控制庫(kù)存（避免過多存貨）、信貸和收款、墊付款、定金和匯款等使現(xiàn)金流最大化 企業(yè)責(zé)任 根據(jù)公司政策和操作流程實(shí)施并維護(hù)可行的會(huì)計(jì)實(shí)踐 確保財(cái)務(wù)管理程序和系統(tǒng)符合道德和法律規(guī)范 參與在本地廣受認(rèn)可的專業(yè)與行業(yè)組織 管理酒店合同（如：供應(yīng)商租賃和/或服務(wù)協(xié)議） 我們對(duì)您的要求 會(huì)計(jì)或財(cái)務(wù)專業(yè)學(xué)士學(xué)位 / 高等教育資格/或同等學(xué)歷 4~8年酒店財(cái)務(wù)或?qū)徲?jì)經(jīng)驗(yàn)，至少一年財(cái)務(wù)總監(jiān)或類似管理職位經(jīng)驗(yàn)，或教育背景加相關(guān)工作經(jīng)驗(yàn)達(dá)到同等水平 具備相關(guān)財(cái)務(wù)管理知識(shí)，如酒店店面租賃協(xié)商與租賃協(xié)議擬定；處理工資支付；執(zhí)行資產(chǎn)管理職責(zé)；提供業(yè)務(wù)預(yù)測(cè)、進(jìn)行置換分析、準(zhǔn)備政府報(bào)告、進(jìn)行納稅申報(bào)等 具有專業(yè)會(huì)計(jì)、財(cái)務(wù)職稱或證書的候選人將被優(yōu)先考慮 能說流利的中文，能使用英文作為工作語(yǔ)言

【崗位職責(zé)】 1、協(xié)助人力資源部總監(jiān)，進(jìn)行酒店工作分析、定崗定員定編和組織機(jī)構(gòu)的設(shè)計(jì)工作。 2、負(fù)責(zé)酒店所需各類人才的搜集、貯備、招聘和選拔工作。 3、辦理新員工入職錄用的各種手續(xù)。 4、辦理員工勞動(dòng)合同的簽訂、續(xù)訂、中止、終止等事宜。 5、收集各部門的人事變動(dòng)申報(bào)，報(bào)上級(jí)審批。 6、辦理員工的離辭職手續(xù)，處理人事糾紛。 7、制作年度勞動(dòng)人事報(bào)表，處理勞動(dòng)部門年檢工作。 【崗位要求】 1、?？埔陨蠈W(xué)歷，人事崗位4年以上工作經(jīng)驗(yàn)。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 4、具有良好的溝通能力和協(xié)調(diào)能力。 5、具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 6、能熟練操作計(jì)算機(jī)。

  Basic Function基本職責(zé) Manage and drive the implementation of the hotel’s public relations and media plan to build brand and public awareness of the hotel and its facilities. 實(shí)施酒店的公關(guān)活動(dòng), 做好媒體宣傳計(jì)劃，為飯店的品牌樹立良好的公關(guān)形象。   Job Specification工作要求 1.Creative writing skills. 創(chuàng)造性的寫作技巧。 2.Extensive knowledge of Ad./Media Planning and printing/production process. 豐富的廣告媒體計(jì)劃和印刷生產(chǎn)知識(shí)。 3.PC knowledge: Word, Excel, Web and basic knowledge of Desktop Publishing System. 電腦知識(shí)：Word, Excel; Web 和基本臺(tái)式印刷系統(tǒng)知識(shí)。 4.Organized, detail-oriented and with good administrative skill. 擁有組織能力，明確導(dǎo)向性的行政管理技巧。  5.Good contacts with local press. 和當(dāng)?shù)匦侣劽襟w的良好溝通。 6.Extensive experience in hotel work. 深厚的酒店工作經(jīng)驗(yàn)。 7.Fluent in both written and oral English and Chinese. 中英文口語(yǔ)和書寫流利。 8.With strong multi-media network. 擁有強(qiáng)大的大眾傳媒網(wǎng)絡(luò)。 9.Knowledge and skill in crisis management. 具備處理危機(jī)的知識(shí)和能力。  

1.負(fù)責(zé)酒店項(xiàng)目調(diào)研分析，選址與評(píng)估，合作談判，配合項(xiàng)目籌建期的各項(xiàng)協(xié)調(diào)工作； 2.3年以上酒店開發(fā)經(jīng)驗(yàn)，有較為亮眼的簽約履歷； 3.熟悉酒店開發(fā)流程，具備優(yōu)秀的工作協(xié)調(diào)能力； 4.熟悉酒店管理合同的條款內(nèi)容，具有較為優(yōu)秀的溝通與談判能力。 5.對(duì)酒店設(shè)計(jì)、工程營(yíng)建、日常運(yùn)營(yíng)也有一定的了解。 工作地點(diǎn)：華南、西南、西北、華東、華北、華中

Main Duties /主要職責(zé) 1. ???Familiarizes and enforces local HR policies and procedures 熟悉并執(zhí)行酒店所在地人力資源的規(guī)章制度。 2. ?Assists the Director of Human Resources & Administration, manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices. 協(xié)助人力資源行政總監(jiān)的工作，管理人力資源部，確保所有工作符合公司，地方和酒店的規(guī)章制度；符合與員工相關(guān)的現(xiàn)行地方和政府規(guī)定。 3.???Prepares and submits periodic reports for management‘s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. 根據(jù)公司和政府的要求制定并向管理層提交階段性報(bào)告，如員工流動(dòng)報(bào)告，人材儲(chǔ)備報(bào)告，曠工 報(bào)告，健康與安全及事故報(bào)告等。 4. ?Practice?hotel recruitment plan according hotel recruitment policy and standard, and recruit new staff. 負(fù)責(zé)執(zhí)行酒店的人員招募計(jì)劃, 根據(jù)招聘政策和招聘標(biāo)準(zhǔn)，招聘員工。 5. ???Expand recruitment channel 拓展招聘渠道。 6. ???Organize performance appraisal according to hotel planning. 組織和完成酒店績(jī)效考核計(jì)劃。 7. ???Assist coordinate training courses. 協(xié)助培訓(xùn)部組織完成酒店培訓(xùn)課程。 8. ??Implement hotel benefits plan and hotel C&B policy. Build up employment relations ?with all associates. 執(zhí)行酒店福利計(jì)劃，遵照國(guó)家規(guī)定，執(zhí)行酒店政策與所有員工建立勞動(dòng)關(guān)系。 9. ?Show Libre Resort Culture, build up a positive communication way, help all associates resolve or consult basic HR problem. 展示麗朗度假村企業(yè)文化，與員工建立融洽、親切、真摯的溝通氛圍，幫助員工解決基礎(chǔ)性問題。 10. ?Support training department organize staff activities according to hotel plan. 根據(jù)酒店員工活動(dòng)計(jì)劃，配合培訓(xùn)部組織員工活動(dòng)。 11. ?Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel. 提供人事領(lǐng)域內(nèi)的咨詢服務(wù)，如職業(yè)規(guī)劃，培訓(xùn)與發(fā)展，員工或私人關(guān)系，與人事相關(guān)法律問題。 12. ?Maintain strictest confidentiality at all times on all matters. 在任何時(shí)候嚴(yán)格保守機(jī)密。 Qualification: 任職要求 1. ???University graduate or equivalent, preferably in Resorts Management or equivalent in?experience. 大專以上學(xué)歷, 熱于從事度假村管理或有相關(guān)經(jīng)驗(yàn) 2. ???Minimum 2?years’ experience in Human Resources, at least 1 year in managerial?capacity. 2年以上人力資源工作經(jīng)驗(yàn), 1年以上管理經(jīng)驗(yàn) 3. ???Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4. ???Fluent in English speaking and writing. 具備良好的英語(yǔ)水平。 5. ???Familiar with HR operation system and labor laws. 熟悉人力資源部運(yùn)作系統(tǒng)及勞動(dòng)法規(guī)。

崗位職責(zé): 1.高級(jí)銷售經(jīng)理需協(xié)助銷售總監(jiān)領(lǐng)導(dǎo)銷售部門。他/她督導(dǎo)并管理所有談判過程，同時(shí)需成功的跟進(jìn)所分派的公司、散客、會(huì)務(wù)、社會(huì)活動(dòng)、旅游團(tuán)隊(duì)等各項(xiàng)活動(dòng)。領(lǐng)導(dǎo)銷售團(tuán)隊(duì)通過準(zhǔn)確、快速的服務(wù)使收入擴(kuò)大，同時(shí)給客戶以高標(biāo)準(zhǔn)的服務(wù)。 2.在銷售總監(jiān)或商務(wù)總監(jiān)的直接批準(zhǔn)下對(duì)主要市場(chǎng)的地區(qū)制定銷售拜訪計(jì)劃，對(duì)一些特別地區(qū)的市場(chǎng)進(jìn)行電話銷售，向銷售總監(jiān)匯報(bào)潛在市場(chǎng)客戶的需求范圍。 3.在跟進(jìn)處理以一些生意或客戶詢問時(shí)，與銷售團(tuán)隊(duì)保持緊密的聯(lián)絡(luò)與溝通，最終使生意確認(rèn)下來。 4.在主要客戶、團(tuán)隊(duì)負(fù)責(zé)人及貴賓到店時(shí)歡迎其光臨或入住酒店。 5. 了解并熟悉競(jìng)爭(zhēng)對(duì)手的所有產(chǎn)品信息，包括公司協(xié)議價(jià)、主要客戶及其產(chǎn)量、酒店客房、餐飲、會(huì)務(wù)等，并定期向銷售總監(jiān)匯報(bào)。 6.指導(dǎo)銷售團(tuán)隊(duì)，總是確保將高質(zhì)量的服務(wù)和產(chǎn)品提供給客戶。 7.確保與各部門之間有效的溝通和良好的工作關(guān)系。 8.理解掌握工作職責(zé)目標(biāo)和銷售的服務(wù)標(biāo)準(zhǔn)，引導(dǎo)培訓(xùn)正確的服務(wù)咨詢。 9.保持并建立希爾頓集團(tuán)酒店的方針和政策。 10.完成任何其他合理的職責(zé)和被指派的職責(zé)。 崗位要求: 1. 良好的中英文讀寫能力。 2. 具有至少三年在國(guó)際連鎖酒店的相關(guān)經(jīng)驗(yàn)。 3. 了解本地客戶的情況并具有很強(qiáng)的市場(chǎng)分析能力。 4. 具有良好的溝通技巧。 5. 擁有較強(qiáng)團(tuán)隊(duì)合作精神。

薪資標(biāo)準(zhǔn):基本工資+補(bǔ)貼+季度獎(jiǎng)金+季度排名獎(jiǎng)金+年度獎(jiǎng)金+良好晉升平臺(tái)? 職位描述： ?1、 全面負(fù)責(zé)酒店日常經(jīng)營(yíng)和管理工作，確保酒店經(jīng)營(yíng)和管理指標(biāo)的完成； ?2、 負(fù)責(zé)組織、實(shí)施及督導(dǎo)下屬按如家手冊(cè)標(biāo)準(zhǔn)建立培訓(xùn)體系，制定和實(shí)施店內(nèi)各部門培訓(xùn)計(jì)劃，為如家培養(yǎng)合格管理人才； ?3、 負(fù)責(zé)店內(nèi)人事工作的監(jiān)督、指導(dǎo)、考核及招聘工作，接受公司人事調(diào)動(dòng)；? ?4、 負(fù)責(zé)酒店文化和員工隊(duì)伍建設(shè)，提升員工滿意度； ?5、 負(fù)責(zé)與社會(huì)職能部門之間的協(xié)調(diào)和溝通，為酒店創(chuàng)造良好的經(jīng)營(yíng)環(huán)境； ?6、 執(zhí)行如家統(tǒng)一的市場(chǎng)策略；? ?崗位要求：? ?1、 大專以上學(xué)歷，8年以上工作經(jīng)驗(yàn); ?2、 具有四星級(jí)以上酒店部門經(jīng)理/部門總監(jiān)或知名品牌連鎖酒店總經(jīng)理崗位工作經(jīng)驗(yàn)；? ?3、 熟悉各地方相關(guān)的政策法規(guī)；? ?4、 愛崗敬業(yè)，注重工作結(jié)果； ?5、 誠(chéng)信，正值，有親和力； ?6、 出色的溝通能力、團(tuán)隊(duì)建設(shè)能力及承受工作壓力的能力； ?7、 有很強(qiáng)的執(zhí)行力，富有激情，能出色完成公司下達(dá)的各種指令； ?8、工作地點(diǎn)：全國(guó)范圍，可接受外派。

崗位職責(zé) The Sales Manager handles groups less than 10 guestrooms, as well as the catering in house. Under the general guidance and supervision of the Director of Sales in coordination with the Director of Business Development, implements all sales activities and maximize business opportunities in his/her specific area of responsibility. 銷售經(jīng)理在銷售總監(jiān)的督導(dǎo)下，負(fù)責(zé)10間客房以上的團(tuán)隊(duì)及其在店宴會(huì)，通過有效的銷售活動(dòng)，在業(yè)務(wù)發(fā)展總監(jiān)的指導(dǎo)下使他/她所負(fù)責(zé)區(qū)域的住房產(chǎn)量和收入最大化。 1. Implements all sales action plans related to the respective market (by segment and geographical ?locations) as outlined in the marketing plan. 依照銷售計(jì)劃根據(jù)各自的市場(chǎng)執(zhí)行相應(yīng)的銷售活動(dòng)。 2.? Actively participates in achieving the departmental goals which contribute to the marketing budget. 積極地參與完成部門銷售任務(wù)，為整個(gè)部門達(dá)到銷售預(yù)算做出貢獻(xiàn)。 3. Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts. 緊密的跟進(jìn)所負(fù)責(zé)的客戶的收入產(chǎn)量，以及與公司商務(wù)、散客、會(huì)務(wù)相關(guān)的生意。 4. Maximizes up-selling opportunities whenever possible. 無論何時(shí)，最大化增加銷售額。 5. Assists the Senior Sales Manager and DOS in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups. 協(xié)助高級(jí)銷售經(jīng)理和銷售總監(jiān)預(yù)測(cè)未來房間的收入和公司/散客/會(huì)議/長(zhǎng)住客/的平均房?jī)r(jià)。 6. Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel. 參與主要的旅行社和會(huì)議的活動(dòng)并促進(jìn)酒店銷售(房間，宴會(huì)，服務(wù)以及其他設(shè)施)。 7. Plans sales trips, under the direct approval of Senior Sales Manager, Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. Reports to the Senior Sales Manager / Director of Sales on potential markets needing coverage. 在高級(jí)銷售經(jīng)理，銷售總監(jiān)或商務(wù)總監(jiān)的直接批準(zhǔn)下對(duì)主要市場(chǎng)的地區(qū)制定銷售拜訪計(jì)劃，對(duì)一些特別地區(qū)的市場(chǎng)進(jìn)行電話銷售，向高級(jí)銷售經(jīng)理或銷售總監(jiān)匯報(bào)潛在市場(chǎng)客戶的需求范圍。 8. Get known all information of competitors, such as rate, top accounts and production, room, F&B and events, and report to DOS regularly. 了解并熟悉競(jìng)爭(zhēng)對(duì)手的所有產(chǎn)品信息，包括公司協(xié)議價(jià)、主要客戶及其產(chǎn)量、酒店客房、餐飲、會(huì)務(wù)等，并定期向銷售總監(jiān)匯報(bào)。 9. Work together and close communication with Banquet Sales Team to keeps updated with client relationships and overall business goals through regular entertainment and some activation. 與宴會(huì)銷售緊密溝通并協(xié)同工作，通過定期的酒店招待、宴請(qǐng)及舉辦主題活動(dòng)來全面地保持好客戶關(guān)系。 10. To meet and welcome some top key accounts, group organizer and VIP guests upon check-in. 在主要客戶、團(tuán)隊(duì)負(fù)責(zé)人及貴賓到店時(shí)歡迎其光臨或入住酒店。 11. Take responsibility to conduct hotel inspection for all walk in, meeting group and contracted clients and plan next step for future follow . 負(fù)責(zé)所有散客、團(tuán)隊(duì)以及協(xié)議客戶參觀酒店并制定后期跟進(jìn)計(jì)劃。 12. Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communications. 通過銷售拜訪.電話銷售. 傳真.通信方式為酒店主要市場(chǎng)保持一個(gè)高水準(zhǔn)的位置。 13. To negotiate with accounts on banquet, outside catering events and coordinate with Banquet Department and follow-up revisions. 與客戶洽談所有相關(guān)宴會(huì)、會(huì)議、戶外活動(dòng)等，并簽定協(xié)議。與宴會(huì)銷售人員配合跟進(jìn)具體在店活動(dòng)。 14. Develops increased room nights as well as Banquet revenue. 拓展增加住房產(chǎn)量，并同時(shí)增加宴會(huì)收入。 15. Maintains close communication with the Banquet Sales Team in the negotiation process of their accounts.?? 在與客戶溝通及談判過程中，保持與宴會(huì)銷售人員的及時(shí)溝通。 16. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ，該部門有權(quán)更改或補(bǔ)充該職位描述。 17. Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的職責(zé)和被指派的職責(zé)。 崗位要求 1. University graduate, excellent command of written and spoken in English and Chinese language. 大學(xué)?？?，良好的中英文讀寫能力。 2. Minimum 5 years experience in similar capacity with international chain hotels. 具有至少三年在國(guó)際連鎖酒店的相關(guān)經(jīng)驗(yàn)。 3. Very familiar with local market and good at marketing trend anlysis. 了解本地客戶的情況并具有很強(qiáng)的市場(chǎng)分析能力。 4. Good skills of organization and presentation. 良好組織及展示技巧。 5. Sound communication skills. 具有良好的溝通技巧。 6. With strong teamwork spirit. 擁有較強(qiáng)團(tuán)隊(duì)合作精神。 7. Good interpersonal skills. 較強(qiáng)的人際交往能力。 8. Ability to work under pressure and deal with stressful situations during busy periods. 能在強(qiáng)壓下勝任工作。

BASIC FUNCTION基本職責(zé) 1.Day-to-day secretarial work to include typing, filing, faxes and telephone etc. 日常文秘工作包括打字，整理文件，傳真和接聽電話等。 2.Arranging internal / external appointments. 安排內(nèi)外會(huì)見。 3.Taking minutes of Department Heads /Ex.Com meeting as requested. 需要時(shí)為部門領(lǐng)導(dǎo)會(huì)議和行政委員會(huì)會(huì)議作會(huì)議記錄。 4. Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate. 必要時(shí)配合，協(xié)調(diào)各部門領(lǐng)導(dǎo)和其它部門的秘書的工作并與他們進(jìn)行溝通。 5. Understand the responsibilities of other units and departments and co-operate with them. 了解其它部門的職責(zé)并與其密切合作。 6. Assess priorities of work and assist in organizing General Manager’s priorities. 確定工作的重要性從而協(xié)助總經(jīng)理安排工作的先后次序。 7.Distribution of memos, letters and other information etc. 分發(fā)備忘錄，信件和其它信息等。 8.?Understand the responsibilities of other sections and departments and co-operate with them. 理解其他部門的工作職責(zé)并能與之協(xié)調(diào)。 JOB SPECIFICATION工作要求 1.??Good image and temperament, good writing style。Have hotel related work experience。CET-6 or bachelor degree in English is preferred。 形象氣質(zhì)好，文筆好，有酒店相關(guān)經(jīng)驗(yàn)（不一定同崗位），英文6級(jí)或英文專業(yè)本科優(yōu)先。 2、Master general knowledge of hotel operation and management, and be familiar with hotel secretarial work and administrative management knowledge 掌握酒店經(jīng)營(yíng)管理一般知識(shí)，熟悉酒店秘書工作和行政管理知識(shí)。 3、Master the writing method of practical articles, and understand the reception etiquette and etiquette. 掌握應(yīng)用文撰寫方法，懂得接待禮儀、禮節(jié) 4、Be able to handle general documents, correspondence and data, and have good coordination and reception ability. 能處理一般的文件、函電和資料，具有較好的協(xié)調(diào)、接待工作能力。

職責(zé)描述： 1、負(fù)責(zé)公司酒店項(xiàng)目的業(yè)務(wù)拓展，完成新項(xiàng)目的尋找與開拓； 2、根據(jù)公司發(fā)展戰(zhàn)略，擴(kuò)大公司的信息渠道，擴(kuò)大項(xiàng)目在市場(chǎng)的占有率。積極通過各種渠道收集整理項(xiàng)目信息，安排項(xiàng)目信息整理，跟蹤項(xiàng)目，客戶回訪，挖掘潛在客戶資源； 3、負(fù)責(zé)新項(xiàng)目的SWOT分析與制作； 4、負(fù)責(zé)開發(fā)項(xiàng)目的獨(dú)立談判； 5、負(fù)責(zé)與中介機(jī)構(gòu)的合作關(guān)系建立及協(xié)議簽署； 6、負(fù)責(zé)組織酒店項(xiàng)目分析會(huì)，根據(jù)各專業(yè)對(duì)項(xiàng)目評(píng)估結(jié)果，完成酒店項(xiàng)目計(jì)劃書、服務(wù)建議書； 7、負(fù)責(zé)與業(yè)主保持良好溝通，關(guān)注項(xiàng)目進(jìn)度，及時(shí)反饋跟進(jìn)。 任職要求： 1. 大專以上學(xué)歷，有豐富的商務(wù)拓展經(jīng)驗(yàn)； 2、熟悉房地產(chǎn)市場(chǎng)或具備良好的酒店投資人人脈關(guān)系，有良好的社會(huì)關(guān)系、社會(huì)資源； 3、有項(xiàng)目獨(dú)立開發(fā)成功經(jīng)驗(yàn)； 4、良好的溝通、人際交往能力，思路敏捷，敬業(yè)負(fù)責(zé)，吃苦耐勞，富有挑戰(zhàn)精神； 5、3年以上開發(fā)相關(guān)工作經(jīng)驗(yàn)，能適應(yīng)出差； 6、此崗位可以異地辦公。

【崗位職責(zé)】 1、深度理解企業(yè)戰(zhàn)略、業(yè)務(wù)及產(chǎn)品，搭建戰(zhàn)略人才供應(yīng)鏈； 2、負(fù)責(zé)【崗位需求梳理】到【人才入職發(fā)展跟進(jìn)】的招聘全閉環(huán)，為招聘結(jié)果和質(zhì)量負(fù)責(zé); 3、負(fù)責(zé)招聘渠道的開發(fā)和管理、雇主品牌建設(shè)工作； 4、定期統(tǒng)計(jì)分析招聘數(shù)據(jù)，基于數(shù)據(jù)分析診斷招聘問題及提出解決方案，提升招聘效率； 5、招聘體系的建設(shè)與完善，把控和優(yōu)化招聘流程； 6、對(duì)內(nèi)賦能，通過面試工具與技巧培訓(xùn)提升業(yè)務(wù)部門面試能力。 【崗位要求】 1、大專及以上學(xué)歷，至少兩年以上招聘經(jīng)驗(yàn)； 2、熟悉各類面試技巧、人才測(cè)評(píng)工具及方法； 3、有使命感，對(duì)企業(yè)和每一位候選人負(fù)責(zé)； 4、優(yōu)秀的溝通表達(dá)能力，思路清晰，積極主動(dòng)，內(nèi)驅(qū)力、學(xué)習(xí)能力、責(zé)任心、親和力強(qiáng)。

Main Duties /主要職責(zé) 1.?Provides orientation and training to hotel staff as planned by the learning & development manager. 在學(xué)習(xí)與發(fā)展經(jīng)理的安排和計(jì)劃下，對(duì)度假村員工進(jìn)行入職培訓(xùn)和相關(guān)培訓(xùn)。 2.?Reviews training policies, procedures and practices. Recommends improvement to the learning & development manager. 回顧和更新度假村培訓(xùn)制度，培訓(xùn)程序和培訓(xùn)方案，并向?qū)W習(xí)與發(fā)展經(jīng)理提出建議和改進(jìn)方案。 3.?Assists Department Heads to select and implement training programs for new and existing staff. 協(xié)助各部門經(jīng)理挑選和實(shí)施適合部門新員工及老員工的培訓(xùn)計(jì)項(xiàng)目，并完善培訓(xùn)項(xiàng)目。 ADMINISTRATIVE RESPONSIBILITIES行政職責(zé) 1.?Assists the learning & development manager to develop hotel annual training plans. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理制訂度假村年度培訓(xùn)計(jì)劃。 2.?Prepares report of training results. 準(zhǔn)備好培訓(xùn)效果報(bào)告，并存檔。 3.?Maintains resort training?library. 管理度假村培訓(xùn)資料室。 4.?Recommends resort training?courses for staff to the learning & development manager. 向?qū)W習(xí)與發(fā)展經(jīng)理推薦適合員工的培訓(xùn)課程。 5.?Develops training manuals and courses. 制訂和更新度假村培訓(xùn)手冊(cè)和培訓(xùn)課程。 6.?Maintains training records of staff at different levels. 按級(jí)別對(duì)員工培訓(xùn)記錄歸檔。 7.?Assists the learning & development manager develop training policies and procedures. 協(xié)助培訓(xùn)部經(jīng)理更新度假村培訓(xùn)制度和程序。 8.?Develops special training program as requested by Departments. 按照各部門經(jīng)理的要求制訂相應(yīng)的專門培訓(xùn)計(jì)劃。 9.?Provides administrative support. 協(xié)助參與日常管理： ·?Assists in maintaining an efficient filing system. 協(xié)助有效管理酒店員工培訓(xùn)檔案。 ·?Types, photocopies and distributes approved correspondence accordingly. 按要求打印，復(fù)印和分發(fā)文件和信函。 ·?Performs administration duties in the office. 做好辦公室的管理工作。 ·?Collects requisition items when needed. 按需領(lǐng)取辦公用品。 ·?Assist the learning & development manager in handling administration work. 幫助學(xué)習(xí)與發(fā)展經(jīng)理處理日常行政工作。 TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) ? 1.?Conducts new associate orientation. 對(duì)新員工進(jìn)行入職培訓(xùn)。 2.?Conducts English and general resort skills training. 實(shí)施度假村英語(yǔ)和相關(guān)技能培訓(xùn)。 3.?Conducts resort courtesy training. 實(shí)施度假村禮儀培訓(xùn)。 4.?Plans, organizes, implements, conducts and evaluates training programs to the training needs of the Hotel. 制訂并完善培訓(xùn)項(xiàng)目，并結(jié)合度假村情況作評(píng)估。 5.?Prepares training materials and posters. 收集培訓(xùn)資料和海報(bào)。 6.?Collates and compiles training materials. 校對(duì)并整理培訓(xùn)資料。 7.?Conducts orientation program for new associates. 對(duì)新員工實(shí)施入職培訓(xùn)。 8.?Assists in conducting in-house generic training programs (for example, Courtesy, Deportment, Personnel Grooming, and Communication?Skills) for staff. 協(xié)助實(shí)施度假村員工整體培訓(xùn)項(xiàng)目，如：禮儀培訓(xùn)，行為舉止，儀容儀表和溝通技巧培訓(xùn)等。 9.?Assists in maintaining the staff training records. 對(duì)度假村員工培訓(xùn)記錄進(jìn)行歸檔。 10.??Conducts evaluation on the effectiveness of training programs. 對(duì)培訓(xùn)課程進(jìn)行培訓(xùn)效果評(píng)估。 11.?Ensures that the standard of English Language used by resort staff meet?the expectations of the guests and the Management. 提高度假村員工英語(yǔ)水平，以便達(dá)到客人與度假村的要求。 12.??Ensures the coordination of staff training activities. 確保員工培訓(xùn)工作的有序進(jìn)行。 13.?Collects training information and disseminates it to concerned department heads and supervisors. 匯總培訓(xùn)日程安排，并通知相關(guān)部門經(jīng)理和部門主管。 14.?Liaise with department supervisors and managers in the implementation of on-the-job ???departmental training. 與各部門主管和經(jīng)理協(xié)調(diào)，完善員工的在崗培訓(xùn)。 15.?Participates in departmental training activities. 參與部門培訓(xùn)課程。 16.?Monitors the usage of training aids. 管理培訓(xùn)輔助設(shè)備的使用。 17.?Issues and monitors the usage of the training aids. 負(fù)責(zé)管理培訓(xùn)輔助設(shè)備的使用。 18.?Responsible for the daily inspection and distribution of training rooms that?they are in good order, with the desired room set-up and training aids as required. 每日負(fù)責(zé)合理分配培訓(xùn)教室的使用，并確保培訓(xùn)教室的整潔，設(shè)備安放到位。 19.?Assists in organizing staff activities. 協(xié)助組織員工活動(dòng)。 20.?Monitors training for new associates keep records and reports to the learning & development manager weekly. 監(jiān)督新員工的培訓(xùn)實(shí)施情況，每周向?qū)W習(xí)與發(fā)展經(jīng)理匯報(bào)新員工培訓(xùn)實(shí)施情況并歸檔保存記錄。 21.?Conducts retraining programs and information for currently employed staff. 制訂并監(jiān)督員工再培訓(xùn)計(jì)劃。 22.?Monitors present and future training trends, practices and system that is beneficial for hotel staff and recommends to the learning & development manager for implementation. 關(guān)注培訓(xùn)發(fā)展趨勢(shì)，向?qū)W習(xí)與發(fā)展經(jīng)理建議作相應(yīng)的調(diào)整，從而提高飯店員工素質(zhì)。 23.?Looks after the safe keep of electronic equipment. 合理使用和維護(hù)電子教學(xué)設(shè)備。 24.?Organize resorts languages culture center activity 組織度假村語(yǔ)言文化角中文活動(dòng) 25. Spot check for department?trainings. 進(jìn)行培訓(xùn)實(shí)地抽查并記錄 25.?Assistant in the training need analysis. 協(xié)助進(jìn)行培訓(xùn)需求分析。 27. Complete extra?tasks arranged by superior. 完成上級(jí)安排的其他工作任務(wù)。

Main Duties /主要職責(zé) 1.?To have complete knowledge of Libre standard operating policies and procedures for the? ?????Front Desk. ?????全面掌握麗朗前臺(tái)部標(biāo)準(zhǔn)操作政策和程序方面的知識(shí)。 2. ??To have complete knowledge of the operational systems at Front Office. ??????全面掌握前廳部操作系統(tǒng)專業(yè)知識(shí)。 3. ??Builds relationship with guests to delight and gain loyalty. 與客人建立友好關(guān)系， 使其喜出望外贏得客人忠實(shí)感。 4. ??Ensures all interactions with guests are handled professionally and with care adhering to resort ??????policies and procedures. 根據(jù)度假村的政策和程序確保專業(yè)地處理與客人的關(guān)系，并且關(guān)心客人。 5. ??Print VIP arrival report and assign room according to guest request. Ensures room is vacant ?????clean prior to arrival. 打印預(yù)抵的VIP客人的報(bào)表，根據(jù)客人的要求分配好房間，并確保房間在客人到達(dá)前是干凈的可賣房。 ??????6. ?Assign room for early arrival guest or group, retrieve these information from Arrival by Time ?????Report”. 分配房間給早到的散客或團(tuán)隊(duì)，按預(yù)抵時(shí)間排序的預(yù)抵客人報(bào)表上獲取信息。 7. ??Coordinate with Housekeeping and Amenity Center?on all the rooms assigned for early arrivals. 與客房部和備品中心協(xié)調(diào)，以便更好地為早到的客人準(zhǔn)備好房間。 8. ??Prepare room bracelet?and welcome folders for all guests. 為所有的客人準(zhǔn)備手環(huán)和歡迎卡。 9.???Ensure all guests with airport limousine pick-up are met at the entrance and escorted to guest? ?????rooms directly for check-in. 對(duì)于所有預(yù)訂接機(jī)服務(wù)的客人，確保要在度假村入口處迎接，并直接引領(lǐng)至客房登記入住。 10. ?Attends briefings, as required. 按規(guī)定參加會(huì)議。 11. ?Maintains good relationships with colleagues and contributes to team spirit. 維持良好的同事關(guān)系，促進(jìn)團(tuán)隊(duì)精神。 12. ?Interacts with other departments to provide additional or specialized guest services. 與其他部門合作，提供額外的個(gè)性化的對(duì)客服務(wù)。 ?13. ?Oversees maintenance and handling of equipment used. ?監(jiān)督設(shè)備的維護(hù)和使用。 14. ?Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area. 確保及時(shí)向相關(guān)部門上報(bào)設(shè)備的故障和不足。 15. ?Attends scheduled training. 參加定期培訓(xùn)。 16. ?Participate actively in company initiated employee activities. 積極參加公司舉辦的員工活動(dòng)。 17. ?Ensures that procedures set with regards to guest confidentiality are strictly adhering to. 確保有關(guān)對(duì)客保密的程序嚴(yán)格地執(zhí)行。 18. Ensures familiar with emergency procedures. In case of such situation, coordinates all actions? ??????with primary focus on life and second on property protection. 確保熟悉緊急程序，萬一發(fā) 生緊急事件，一切以生命第一，財(cái)產(chǎn)第二的原則采取措施。 19. ?Supervises Front Desk operation and work?flow to maximize guests’ satisfaction. 管理前臺(tái)營(yíng)運(yùn)和工作流程，最大限度的使賓客滿意。 20. Gives feedback to the department head on staffing matters to determine official staffing levels ??????for the section. 關(guān)于員工安排方面給部門經(jīng)理反饋及提出意見。 21. Ensures that proper training of staff is done such that staff has the necessary skill to perform ??????duties with maximum efficiency. 確保給每一位員工進(jìn)行培訓(xùn)，以使員工有能力并有效地在其崗位上工作。 22. ?Assists the department head in determining the training needs for the section. 協(xié)助部門領(lǐng)導(dǎo)決定部門的培訓(xùn)需求。 23. ?Drafts training schedules for the month based on guidelines set by the department head for ??????approval; implements planned training activities. 根據(jù)政策制定每月培訓(xùn)計(jì)劃，交于部門經(jīng)理批準(zhǔn)并于當(dāng)月進(jìn)行培訓(xùn)。 24.??Coordinates with the Human Resources Training Manager in all matters pertaining to staff ??????training and development. 在員工培訓(xùn)和發(fā)展的事宜上與人力資源部培訓(xùn)經(jīng)理相協(xié)調(diào)。 25.??Implements appropriate scheduling and duty roster management to ensure staff on duty at any ??????given time corresponds with expected business volume. 貫徹排班管理方案以使當(dāng)值員工人手安排能夠適合預(yù)期業(yè)務(wù)量。 26.??Sets performance targets for all staff at the start of the performance period based in ??????department goals as set by the department head. 根據(jù)賓客服務(wù)總監(jiān)設(shè)定的目標(biāo)于一個(gè)評(píng)估期開始前制定業(yè)績(jī)標(biāo)準(zhǔn)。 27.??Monitors staff performance all throughout, documents both positive and negative performance ??????indicators in preparation for the formal performance review. 始終監(jiān)控員工的工作表現(xiàn)，記錄所有正面和負(fù)面的表現(xiàn)，為日后正式評(píng)估做準(zhǔn)備。 28.??Conducts appraisal sessions for supervised staff and formally documents performance for the ??????period using official forms, following authorized procedures and observing set time?lines as ??????disseminated by the department head and the Human Resources Division. 按照人力資源部和部門經(jīng)理授權(quán)的程序和時(shí)段進(jìn)行對(duì)員工的評(píng)估并做出正式的記錄。 29.??Ensures that all staff report for duty on time, wearing the correct uniform and name tag at all ??????times. 確保所有員工準(zhǔn)時(shí)到達(dá)工作崗位，并始終按規(guī)定穿著制服和佩帶銘牌。 30. ?Ensures that all staffs provide courteous and professional service all the time. 確保所有員工始終保持禮貌和專業(yè)的服務(wù)。 31. ?Ensures that the staff adhere to the rules and regulations of the resort. ??????確保員工始終遵守度假村規(guī)章條例。 32. ?Immediately communicating/updating staff on new rules/standards. 及時(shí)向員工傳達(dá)新的規(guī)章制度和服務(wù)標(biāo)準(zhǔn)。 33. ?In charge of PSB system data input and sending. 負(fù)責(zé)公安局系統(tǒng)的數(shù)據(jù)輸入和傳送。 34.??Groups arrival / departure preparation and handling. (Task of MICE Specialist) 團(tuán)隊(duì)到達(dá)和離店的準(zhǔn)備工作和處理。（團(tuán)體會(huì)議協(xié)調(diào)員的工作） 35.??Encourages staff to make decisions at customer contact, and ensures staff is aware of the? ??????responsibility and established authority limits all the time. Personally, attends to all guest ??????complaints immediately and initiates immediate resolution. 鼓勵(lì)員工在對(duì)客服務(wù)時(shí)做出決定，確保每位員工每時(shí)每刻知道自己的職責(zé)和權(quán)限。能夠迅速處理客人的投訴并有效及時(shí)地解決。 36. ?Is responsible for the inventory and control of stationery and collateral for Front Desk use. 負(fù)責(zé)前臺(tái)使用的文具和印刷品的庫(kù)存。 37. ?Facilitates and ensures a sufficiently manned Front Desk counter all the time. 確保前臺(tái)接待處柜臺(tái)始終有足夠的人員安排。 38.??Ensures ability of Front Desk staff to implement a manual back-up system for Front Desk ??????functions in case of computer breakdown. 確保前臺(tái)員工在系統(tǒng)崩潰時(shí)能夠進(jìn)行手工操作。 39. ?Administers the usage of safety deposit boxes. 掌握保險(xiǎn)箱的使用情況 40. Oversees room allocations to ensure that guest requests are met while ensuring both guest ??????satisfaction and optimum rooms’ revenue. 監(jiān)控房間分配情況，以確保讓客人滿意和讓客房利益最大化的雙贏狀態(tài)。 41. Advises the Service Manager – Credit of any potential credit risks and other related guest ??????problems. 如有潛在的信貸危險(xiǎn)或其他相關(guān)問題，及時(shí)通知信貸部服務(wù)經(jīng)理。 42. ?Settles pending bills by contacting concerned guest, Travel Agent or company. 與相關(guān)的客人聯(lián)系以結(jié)清所有未結(jié)的客人，旅行社或公司的帳目。 Finish extra tasks arranged by superior randomly. ????完成上級(jí)臨時(shí)安排的其他工作任務(wù) Qualification:?任職要求 1.?Presentable, Communication skills, Good Health，Articulate. ?????良好的外貌，溝通良好，身體健康，語(yǔ)音清晰 2. ??Has a rather good grasp of both written and spoken English 相當(dāng)好的英文口語(yǔ)及書寫領(lǐng)會(huì)能力 3. ??College graduate or Certificate in resort Management. ????大學(xué)畢業(yè)文憑或度假村管理畢業(yè)證書 4.???At least 2 years’ experience in the same Operations. ?????至少2年的同崗位工作經(jīng)驗(yàn) 5.???Ability to interact, displays initiative, Pleasant, Ability to lead a team, Takes ownership and ?????initiative ??????善于交際，主動(dòng)性，性格開朗,團(tuán)隊(duì)領(lǐng)導(dǎo)能力,有主人翁精神和主動(dòng)性意識(shí) 6.???Able to work flexible hours. ?????能適應(yīng)靈活的工作時(shí)間

Main Duties /主要職責(zé) Actively assist department manager to finish each task arrangement； 積極協(xié)助部門經(jīng)理完成各項(xiàng)所安排和交代的任務(wù)； Be familiar with the knowledge of professional maintenance, such as servers, network, all kinds of IT equipment, personal office PC/subnet system as well as the maintenance of all kinds of office software; 熟悉掌握專業(yè)維護(hù)知識(shí)，如服務(wù)器、網(wǎng)絡(luò)/子網(wǎng)、各類IT設(shè)備、個(gè)人辦公pc系統(tǒng)以及各類辦公軟件的維護(hù)； Be familiar with the knowledge of professional maintenance, such as servers, network, all kinds of IT equipment, personal office PC/subnet system as well as the maintenance of all kinds of office software; 熟悉部門各個(gè)規(guī)章制度與維護(hù)制度，熟悉所有需求部門的網(wǎng)絡(luò)、IT設(shè)備點(diǎn)位與“慣性”維護(hù)內(nèi)容，帶領(lǐng)好維護(hù)員進(jìn)行各項(xiàng)IT維護(hù)； Supervise the maintenance records so that the assessment work and collaborative maintenance department maintenance personnel, improve the work efficiency of maintenance； 認(rèn)真做好維護(hù)記錄以便于工作考核以及部門維護(hù)人員協(xié)同維護(hù)，提高維護(hù)的工作效率； Master all kinds of operating system installation, debugging, maintenance, SQL, oracle, access database of professional knowledge and maintenance knowledge. Cooperate with department manager on a regular basis for all kinds of data backup server all kinds of systems. And make records, report to the superior leadership; 掌握各類操作系統(tǒng)安裝、調(diào)試維護(hù)，掌握SQL、oracle、access的數(shù)據(jù)庫(kù)專業(yè)知識(shí)與維護(hù)知識(shí)。定期配合部門經(jīng)理對(duì)服務(wù)器各類系統(tǒng)進(jìn)行各類數(shù)據(jù)備份。并做好記錄，匯報(bào)上級(jí)領(lǐng)導(dǎo)； Master foxmail, outlook mail system such as building, maintenance, backup; 掌握foxmail、outlook等郵件系統(tǒng)搭建、維護(hù)、備份； Be familiar with office software, adobe, autocad, all the procedures of installation, maintenance, commissioning of all kinds of documents, edit, print and maintenance, etc., with good all office staff to store backup office documents; 掌握辦公軟件office 、adobe、autocad所有的程序的安裝、維護(hù)，各類文檔的調(diào)試、編輯、打印、維護(hù)等，配合好各個(gè)辦公人員存放備份辦公文檔； Familiar with various office IT equipment installation and maintenance, such as printers, fax machines, scanners, etc. Familiar with all kinds of network maintenance tool use; 熟悉各個(gè)辦公I(xiàn)T設(shè)備的安裝與維護(hù)，如打印機(jī)、傳真機(jī)、掃描儀等。熟悉各類網(wǎng)絡(luò)維護(hù)工具的使用； Organize breaks the common learning knowledge of PMS, network hardware, all kinds of office and reasonable arrangement of the maintenance work, and the director of irregular between technology exchange and experience exchange, mutual self comprehensive ability； 組織下屬維護(hù)員共同學(xué)習(xí)掌握PMS、網(wǎng)絡(luò)、各類辦公硬件知識(shí)并合理安排其進(jìn)行維護(hù)工作，與各主管之間進(jìn)行不定期的技術(shù)交流與心得交換，共同提升自我綜合能力； Assist department manager to establish the network construction and network development planning, network security and network file server; 協(xié)助部門經(jīng)理制定網(wǎng)絡(luò)建設(shè)及網(wǎng)絡(luò)發(fā)展規(guī)劃，確定網(wǎng)絡(luò)安全及網(wǎng)絡(luò)文件服務(wù)器； Responsible for system backup and network data backup; Responsible for the network file server each department in the electronic data sorting and filing; 負(fù)責(zé)系統(tǒng)備份和網(wǎng)絡(luò)數(shù)據(jù)備份；負(fù)責(zé)網(wǎng)絡(luò)文件服務(wù)器中各部門電子數(shù)據(jù)資料的整理和歸檔； Keep the network topology, the network connection table, equipment specification and single configuration, network management records, operation records, maintenance records and other network data; 保管網(wǎng)絡(luò)拓?fù)鋱D、網(wǎng)絡(luò)接線表、設(shè)備規(guī)格及配置單、網(wǎng)絡(luò)管理記錄、網(wǎng)絡(luò)運(yùn)行記錄、網(wǎng)絡(luò)檢修記錄等網(wǎng)絡(luò)資料； The steward earnestly maintenance records, not regular assessment of the staff, report to department manager on a regular basis to maintain performance and breaks up the maintenance ability; 認(rèn)真做好維護(hù)員的維護(hù)記錄，不定期的考核下屬員工，定期向部門經(jīng)理匯報(bào)維護(hù)績(jī)效與維護(hù)員的維護(hù)能力； Do the daily maintenance of maintenance document, similar maintenance category, completes the document backup； 做到每日維護(hù)的整理維護(hù)文檔，將類似的維護(hù)工作歸類，做好文檔備份； Responsible for PMS, POS, locks and other department staff account and cleared, new employee permissions setting and adjustment; 負(fù)責(zé)PMS、POS、門鎖等各部門員工賬號(hào)的新建及清除，員工權(quán)限的設(shè)置及調(diào)整； Complete extra tasks arranged by leader. 完成上級(jí)安排的其他工作任務(wù)。 Qualification: 任職要求 1.?College graduate, preferably in Resorts Management or equivalent in experience. 大專以上,相關(guān)專業(yè)畢業(yè)，?熱于從事度假村管理或有相關(guān)經(jīng)驗(yàn) 2.?Minimum 1 years experience in IT 1年以上IT工作經(jīng)驗(yàn)

Main Duties /主要職責(zé) 1.?Assists in establishing standard policies and procedures for recruitment, develops and implements recruitment and screening system. Ensures timely recruitment of staff. 制訂與完善員工的招聘與篩選程序，協(xié)助制訂招聘的標(biāo)準(zhǔn)制度與程序，保證新員工的及時(shí)招聘。 2.?Prepares to receive new associates, prepare new staff welcome kit, opens and maintains a file for each associate, up to date personal record for all associates. 準(zhǔn)備新員工歡迎手冊(cè)，辦理員工登記手續(xù)，建立和維護(hù)每個(gè)員工的檔案，保持新報(bào)道的員工日期最新化。 3.?In charge of new staff check in and?issues clearance form to leaving associates, collects all resorts-issued items from leaving associate and records receipt of such items, updates all leave records of associates to ensure that all leaves are promptly cleared. 負(fù)責(zé)新員工入職以及離職員工手續(xù)辦理，收齊離職員工所有度假村給予的項(xiàng)目，并記錄每一項(xiàng)目的收條, 更新所有離職員工的記錄并保持離職手續(xù)迅速進(jìn)行。 4.?Ensures staff compliance with resorts policies and procedures as well as with government regulations pertaining to employment practice. 確保員工服從度假村的政策和手續(xù)以及政府有關(guān)雇用的規(guī)章制度。 5.?Contacts the Health Quarantine for associate pre-employment medical check-up. 聯(lián)系健康檢疫站進(jìn)行有關(guān)員工首次報(bào)到的醫(yī)療檢查。 6.?Prepares and maintains the Human Resources Manual for the resorts, seeing that its philosophy, policies and procedures are carried out. 準(zhǔn)備和維護(hù)人力資源部手冊(cè)，并保持其條理性,?政策程序的貫徹執(zhí)行。 7.?Maintains and updates legal documents, policies and procedures and other personnel matters. 管理和更新法律法規(guī)文件、度假村規(guī)章制度與工作程序，以及其它人事文件。 8.?Prepares and submits periodic personnel reports such as turnover, personnel inventories, recruitment, and staff accident. 定期準(zhǔn)備并提交人事報(bào)告，匯報(bào)如人員流動(dòng)，年假，加班，招聘新員工和員工事故情況。 9.?Follows up closely the end of probation period date and end of contract date. 密切跟蹤員工試用期或合同的到期期限，并跟進(jìn)實(shí)施。 10.?Assist in establishing personnel department budget. 協(xié)助計(jì)算人力資源部所需預(yù)算。 11.?Monitors the staff performance review. ? 監(jiān)督對(duì)員工工作表現(xiàn)的評(píng)估。 12.?Analyzes resorts manpower requirement and recommends selection activities to meet the requirement. 對(duì)度假村的員工需求數(shù)量作宏觀分析，并根據(jù)需要提出調(diào)整建議。 13.?Reviews personnel policies, procedures and practice. Recommends changes, modification or update information to the Human Resources Manager. 研究有關(guān)人事方面的政策規(guī)定以及相關(guān)操作程序與慣例,如有改動(dòng)變更或最新規(guī)定，及時(shí)向人力資源經(jīng)理匯報(bào)。 14.?Regularly inspects staff restaurant, locker rooms, restrooms and other staff facilities to ensure that they are well maintained and used. 定期檢查員工餐廳、更衣室、休息室和其它員工便利設(shè)施并保持其良好維護(hù)和使用。 15.?Monitors and reviews resorts benefits and compensation and recommends to the Human Resources Manager of the changes as appropriate. 監(jiān)督度假村的員工福利和補(bǔ)助情況。如有變化，向人力資源經(jīng)理匯報(bào)。 16.?Monitors the follow up of the attendance of the staff?and submit Annual Leave report to HR manager timely. 監(jiān)督員工考勤記錄，管理員工各種假期并定期向人力資源經(jīng)理提交報(bào)告。 17.?Responsible for current and?resigned staff monthly payroll and submit Human Resources Manager for reviewing. 負(fù)責(zé)在職及離職員工工資計(jì)算并及時(shí)提交人力資源經(jīng)理審核。 18.?Keeps track of associates’ birthdays and give proposals to celebrate them on a monthly basis. 保存員工的生日日期，每月定期發(fā)送員工生日名單，并根據(jù)每月的基礎(chǔ)建議員工的慶?；顒?dòng)。 19.?Actively participates in the organization of all staff activities. 積極參與組織度假村所有員工活動(dòng)。 20.?Actively participates in the Associate Opinion Survey and provides suggestions to improve associate situation. 積極參與員工意見考察和提供改善員工情況的建議。 21.?Receives visitors and candidates in a professional manner as well as ensure the prompt, efficient and courteous delivery of service to them. 以專業(yè)的方式迎接視察員和求職應(yīng)征者，以及為其提供迅速，有效禮貌的服務(wù)。 22.?Counsels resorts personnel as needed in the area of career planning, job transfer, staff relations and legal requirement related to personnel. 對(duì)度假村員工進(jìn)行人事咨詢，包括工作崗位的選擇、調(diào)動(dòng)工作、同事關(guān)系以及有關(guān)人事法律、法規(guī)等方面。 23.?Implements an effective staff relations and motivation program in the resorts. 促進(jìn)員工關(guān)系、調(diào)動(dòng)員工積極性。 24.?Develops and implements programs to ensure staff security and safety. 制訂并完善員工安全保障制度。 25.?Disseminates information regarding staff activities, resorts personnel policies, procedures, and any information related to employer-associate relations. 及時(shí)準(zhǔn)確向員工作好人事宣傳工作，如通知舉辦活動(dòng)或公布人事新舉措。 26.?Responsible for Staff’s Social Insurance declaration and payment. 負(fù)責(zé)員工社保費(fèi)用的申報(bào)及支付。 27. Complete extra tasks arranged by superior. 完成上級(jí)安排的其他工作任務(wù)。 Qualification: 任職要求 1.?College graduate, preferably in Resorts Management or equivalent in experience. 大專畢業(yè), 熱于從事度假村管理或有相關(guān)經(jīng)驗(yàn) 2.?Minimum 2?years’ experience in Human Resources, at least 1 year in managerial capacity. 2年以上人力資源工作經(jīng)驗(yàn), 1年以上管理經(jīng)驗(yàn) 3.?Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4.?Fluent in English speaking and writing. 具備良好的英語(yǔ)水平。

5年以上相關(guān)工作經(jīng)驗(yàn) Atleast 5 year similar working experience 尊重客人需求，認(rèn)真對(duì)待客人的提問或投訴，熱衷于滿足客人期望，時(shí)刻提供專業(yè)和高水平的服務(wù)質(zhì)量 Respectsguest needs; takes great interest in satisfying them by taking their interestsand complaints seriously; consistently delivers professional services with highquality work standards 工作自覺主動(dòng)、負(fù)責(zé)任 Actson own initiative and takes responsibility for own work 性格開朗，能從容應(yīng)對(duì)壓力 Havea bright and cheerful disposition，can contend with pressure 具有良好的團(tuán)隊(duì)合作精神，全力支持并協(xié)助他人工作 Hasteam spirit, willing to provide assistance and helpful 出色的溝通及表達(dá)能力 Hasgood communication & interpersonal skills 英語(yǔ)熟練 Proficiencyin English

【崗位職責(zé)】 1、隨時(shí)為客人提供準(zhǔn)確、快捷、禮貌的服務(wù)，必須在電話鈴聲三聲之內(nèi)接起電話。 2、掌握客房狀況和預(yù)訂狀況，以及向訂房單位或個(gè)人索取必要的預(yù)定資料,確保電腦中的預(yù)定信息齊全。 3、處理傳真和電話預(yù)定，準(zhǔn)確在電腦系統(tǒng)中輸入房間預(yù)定，并在當(dāng)天及時(shí)回復(fù)和確認(rèn)。 【崗位要求】 1、大專及以上學(xué)歷。具有1年以上從事酒店工作經(jīng)歷。 2、熟悉電腦操作。 3、具有良好的中英文表達(dá)能力。 4、該崗位接受實(shí)習(xí)生.

崗位職責(zé)： 1.負(fù)責(zé)財(cái)務(wù)部門的日常管理工作，確保財(cái)務(wù)部門的運(yùn)作符合國(guó)家法律法規(guī)、企業(yè)制度和酒店發(fā)展戰(zhàn)略； 2.編制并執(zhí)行酒店財(cái)務(wù)預(yù)算和計(jì)劃，監(jiān)控預(yù)算執(zhí)行情況，及時(shí)分析并調(diào)整預(yù)算方案； 3.建立健全酒店財(cái)務(wù)管理制度和流程，優(yōu)化財(cái)務(wù)審批流程，提高財(cái)務(wù)運(yùn)作效率； 4.審核各類財(cái)務(wù)報(bào)表、憑證和賬目，確保賬實(shí)相符，防范財(cái)務(wù)風(fēng)險(xiǎn)； 5.協(xié)調(diào)與外部審計(jì)、稅務(wù)、銀行等機(jī)構(gòu)的關(guān)系，維護(hù)酒店的財(cái)務(wù)聲譽(yù)。 崗位要求： 1.大專及以上學(xué)歷，財(cái)務(wù)或相關(guān)專業(yè)。 2.酒店財(cái)務(wù)同等崗位2年以上工作經(jīng)驗(yàn)。 3.熟悉國(guó)家相關(guān)法規(guī)，熟練掌握相關(guān)軟件技能。 4.熟悉酒店財(cái)務(wù)與稅收制度，能夠全面掌控整套財(cái)務(wù)流程。 5.具有良好的溝通與表達(dá)能力、較高的專業(yè)技巧、對(duì)工作嚴(yán)謹(jǐn)、認(rèn)真細(xì)致、責(zé)任心強(qiáng)。

Basic Function基本職責(zé) According to the requirements of the meeting organizers, be responsible for meeting reception arrangements, complete the reception task, and collect guests’ comments, feedback valid opinions and data timely. 按照會(huì)議承辦方要求做好會(huì)議接待的工作安排，完成接待任務(wù)，收集賓客意見，及時(shí)反饋有效意見及數(shù)據(jù)。   Job Specification工作要求 1. College or above, with ambition and sense of responsibility, noble occupational ethics, good discipline. 大專以上學(xué)歷，具有事業(yè)心和責(zé)任感，高尚的職業(yè)道德，良好的紀(jì)律修養(yǎng)。 2. More than 2 years catering sales experience, with knowledge of Catering management, marketing and so on, junior English level. 有2年以上宴會(huì)銷售經(jīng)驗(yàn)，具有餐飲管理、市場(chǎng)營(yíng)銷學(xué)等方面知識(shí)，初級(jí)英語(yǔ)水平。 3. Grasp the standards and requirements of restaurant service, understand the banquet, conference service procedures, and be good at dealing with the actual problems of all kinds of guests. 掌握餐廳服務(wù)的標(biāo)準(zhǔn)和要求，了解宴會(huì)、會(huì)議服務(wù)程序，善于處理客人的實(shí)際問題。 4. With strong language skills. 具有很強(qiáng)的語(yǔ)言表達(dá)能力。

Check the shift record, understand the handover matters of the previous shift, and be responsible for handling. 查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理. Be familiar with the booking information, understand the guest situation, especially remember the name of the VIP and frequent guest, understand all the activities of the hotel. 熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動(dòng). Familiar with the policies of the hotel on room sales, promote rooms to guests, and strive for economic benefits. 熟悉酒店有關(guān)客房銷售的各項(xiàng)政策，向來店賓客推銷客房，努力爭(zhēng)取的經(jīng)濟(jì)效益. Familiar with the professional business and skills of the general office, and do well in customer service. 熟練總臺(tái)各項(xiàng)專業(yè)業(yè)務(wù)和技能，搞好對(duì)客服務(wù). Master the in-store information and provide accurate inquiry services. 熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù). Responsible for checking in the hotel guests. 負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù). Responsible for the management and issuance of room keys and strictly abide by the verification system. 負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度. Made relevant reports and provided accurate reception information for other departments. 制作有關(guān)報(bào)表，為其它部門提供準(zhǔn)確的接待信息. Qualifications 任職要求 Cheerful, flexible, practical, with a strong sense of service, marketing and responsibility 性格開朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識(shí)、推銷意識(shí)和責(zé)任感； Be familiar with the hotel's guest policies, facilities, equipment and service types, as well as the working degree and standard of the front desk. 通曉酒店各項(xiàng)對(duì)客政策、設(shè)施設(shè)備及服務(wù)種類以及總臺(tái)工作程度和規(guī)范。

【崗位職責(zé)】 1、負(fù)責(zé)酒店各項(xiàng)營(yíng)業(yè)收入的現(xiàn)款清點(diǎn)及匯總。 2、認(rèn)真執(zhí)行軋帳后的復(fù)點(diǎn)工作及完成解交。 3、及時(shí)完成現(xiàn)金收付記帳憑證。 4、做好外匯信用卡及外匯支票的帳務(wù)處理和記錄、管理、核對(duì)工作。 【崗位要求】 1、大專及以上學(xué)歷，3年以上酒店行業(yè)財(cái)務(wù)工作經(jīng)歷。 2、了解出納操作流程具備良好的專業(yè)相關(guān)知識(shí)。 3、具備良好的領(lǐng)導(dǎo)能力，監(jiān)督管理能力，有組織能力和創(chuàng)造性，善于規(guī)劃組織自己和他人的工作。 4、性格外向，吃苦耐勞，工作認(rèn)真負(fù)責(zé)，耐心細(xì)致。 5、有良好溝通能力和團(tuán)隊(duì)合作意識(shí)。