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Main Duties /主要職責(zé) 1. ???Familiarizes and enforces local HR policies and procedures 熟悉并執(zhí)行酒店所在地人力資源的規(guī)章制度。 2. ?Assists the Director of Human Resources & Administration, manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices. 協(xié)助人力資源行政總監(jiān)的工作，管理人力資源部，確保所有工作符合公司，地方和酒店的規(guī)章制度；符合與員工相關(guān)的現(xiàn)行地方和政府規(guī)定。 3.???Prepares and submits periodic reports for management‘s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. 根據(jù)公司和政府的要求制定并向管理層提交階段性報告，如員工流動報告，人材儲備報告，曠工 報告，健康與安全及事故報告等。 4. ?Practice?hotel recruitment plan according hotel recruitment policy and standard, and recruit new staff. 負責(zé)執(zhí)行酒店的人員招募計劃, 根據(jù)招聘政策和招聘標(biāo)準，招聘員工。 5. ???Expand recruitment channel 拓展招聘渠道。 6. ???Organize performance appraisal according to hotel planning. 組織和完成酒店績效考核計劃。 7. ???Assist coordinate training courses. 協(xié)助培訓(xùn)部組織完成酒店培訓(xùn)課程。 8. ??Implement hotel benefits plan and hotel C&B policy. Build up employment relations ?with all associates. 執(zhí)行酒店福利計劃，遵照國家規(guī)定，執(zhí)行酒店政策與所有員工建立勞動關(guān)系。 9. ?Show Libre Resort Culture, build up a positive communication way, help all associates resolve or consult basic HR problem. 展示麗朗度假村企業(yè)文化，與員工建立融洽、親切、真摯的溝通氛圍，幫助員工解決基礎(chǔ)性問題。 10. ?Support training department organize staff activities according to hotel plan. 根據(jù)酒店員工活動計劃，配合培訓(xùn)部組織員工活動。 11. ?Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel. 提供人事領(lǐng)域內(nèi)的咨詢服務(wù)，如職業(yè)規(guī)劃，培訓(xùn)與發(fā)展，員工或私人關(guān)系，與人事相關(guān)法律問題。 12. ?Maintain strictest confidentiality at all times on all matters. 在任何時候嚴格保守機密。 Qualification: 任職要求 1. ???University graduate or equivalent, preferably in Resorts Management or equivalent in?experience. 大專以上學(xué)歷, 熱于從事度假村管理或有相關(guān)經(jīng)驗 2. ???Minimum 2?years’ experience in Human Resources, at least 1 year in managerial?capacity. 2年以上人力資源工作經(jīng)驗, 1年以上管理經(jīng)驗 3. ???Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4. ???Fluent in English speaking and writing. 具備良好的英語水平。 5. ???Familiar with HR operation system and labor laws. 熟悉人力資源部運作系統(tǒng)及勞動法規(guī)。

Main Duties /主要職責(zé) 1.?Provides orientation and training to hotel staff as planned by the learning & development manager. 在學(xué)習(xí)與發(fā)展經(jīng)理的安排和計劃下，對度假村員工進行入職培訓(xùn)和相關(guān)培訓(xùn)。 2.?Reviews training policies, procedures and practices. Recommends improvement to the learning & development manager. 回顧和更新度假村培訓(xùn)制度，培訓(xùn)程序和培訓(xùn)方案，并向?qū)W習(xí)與發(fā)展經(jīng)理提出建議和改進方案。 3.?Assists Department Heads to select and implement training programs for new and existing staff. 協(xié)助各部門經(jīng)理挑選和實施適合部門新員工及老員工的培訓(xùn)計項目，并完善培訓(xùn)項目。 ADMINISTRATIVE RESPONSIBILITIES行政職責(zé) 1.?Assists the learning & development manager to develop hotel annual training plans. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理制訂度假村年度培訓(xùn)計劃。 2.?Prepares report of training results. 準備好培訓(xùn)效果報告，并存檔。 3.?Maintains resort training?library. 管理度假村培訓(xùn)資料室。 4.?Recommends resort training?courses for staff to the learning & development manager. 向?qū)W習(xí)與發(fā)展經(jīng)理推薦適合員工的培訓(xùn)課程。 5.?Develops training manuals and courses. 制訂和更新度假村培訓(xùn)手冊和培訓(xùn)課程。 6.?Maintains training records of staff at different levels. 按級別對員工培訓(xùn)記錄歸檔。 7.?Assists the learning & development manager develop training policies and procedures. 協(xié)助培訓(xùn)部經(jīng)理更新度假村培訓(xùn)制度和程序。 8.?Develops special training program as requested by Departments. 按照各部門經(jīng)理的要求制訂相應(yīng)的專門培訓(xùn)計劃。 9.?Provides administrative support. 協(xié)助參與日常管理： ·?Assists in maintaining an efficient filing system. 協(xié)助有效管理酒店員工培訓(xùn)檔案。 ·?Types, photocopies and distributes approved correspondence accordingly. 按要求打印，復(fù)印和分發(fā)文件和信函。 ·?Performs administration duties in the office. 做好辦公室的管理工作。 ·?Collects requisition items when needed. 按需領(lǐng)取辦公用品。 ·?Assist the learning & development manager in handling administration work. 幫助學(xué)習(xí)與發(fā)展經(jīng)理處理日常行政工作。 TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) ? 1.?Conducts new associate orientation. 對新員工進行入職培訓(xùn)。 2.?Conducts English and general resort skills training. 實施度假村英語和相關(guān)技能培訓(xùn)。 3.?Conducts resort courtesy training. 實施度假村禮儀培訓(xùn)。 4.?Plans, organizes, implements, conducts and evaluates training programs to the training needs of the Hotel. 制訂并完善培訓(xùn)項目，并結(jié)合度假村情況作評估。 5.?Prepares training materials and posters. 收集培訓(xùn)資料和海報。 6.?Collates and compiles training materials. 校對并整理培訓(xùn)資料。 7.?Conducts orientation program for new associates. 對新員工實施入職培訓(xùn)。 8.?Assists in conducting in-house generic training programs (for example, Courtesy, Deportment, Personnel Grooming, and Communication?Skills) for staff. 協(xié)助實施度假村員工整體培訓(xùn)項目，如：禮儀培訓(xùn)，行為舉止，儀容儀表和溝通技巧培訓(xùn)等。 9.?Assists in maintaining the staff training records. 對度假村員工培訓(xùn)記錄進行歸檔。 10.??Conducts evaluation on the effectiveness of training programs. 對培訓(xùn)課程進行培訓(xùn)效果評估。 11.?Ensures that the standard of English Language used by resort staff meet?the expectations of the guests and the Management. 提高度假村員工英語水平，以便達到客人與度假村的要求。 12.??Ensures the coordination of staff training activities. 確保員工培訓(xùn)工作的有序進行。 13.?Collects training information and disseminates it to concerned department heads and supervisors. 匯總培訓(xùn)日程安排，并通知相關(guān)部門經(jīng)理和部門主管。 14.?Liaise with department supervisors and managers in the implementation of on-the-job ???departmental training. 與各部門主管和經(jīng)理協(xié)調(diào)，完善員工的在崗培訓(xùn)。 15.?Participates in departmental training activities. 參與部門培訓(xùn)課程。 16.?Monitors the usage of training aids. 管理培訓(xùn)輔助設(shè)備的使用。 17.?Issues and monitors the usage of the training aids. 負責(zé)管理培訓(xùn)輔助設(shè)備的使用。 18.?Responsible for the daily inspection and distribution of training rooms that?they are in good order, with the desired room set-up and training aids as required. 每日負責(zé)合理分配培訓(xùn)教室的使用，并確保培訓(xùn)教室的整潔，設(shè)備安放到位。 19.?Assists in organizing staff activities. 協(xié)助組織員工活動。 20.?Monitors training for new associates keep records and reports to the learning & development manager weekly. 監(jiān)督新員工的培訓(xùn)實施情況，每周向?qū)W習(xí)與發(fā)展經(jīng)理匯報新員工培訓(xùn)實施情況并歸檔保存記錄。 21.?Conducts retraining programs and information for currently employed staff. 制訂并監(jiān)督員工再培訓(xùn)計劃。 22.?Monitors present and future training trends, practices and system that is beneficial for hotel staff and recommends to the learning & development manager for implementation. 關(guān)注培訓(xùn)發(fā)展趨勢，向?qū)W習(xí)與發(fā)展經(jīng)理建議作相應(yīng)的調(diào)整，從而提高飯店員工素質(zhì)。 23.?Looks after the safe keep of electronic equipment. 合理使用和維護電子教學(xué)設(shè)備。 24.?Organize resorts languages culture center activity 組織度假村語言文化角中文活動 25. Spot check for department?trainings. 進行培訓(xùn)實地抽查并記錄 25.?Assistant in the training need analysis. 協(xié)助進行培訓(xùn)需求分析。 27. Complete extra?tasks arranged by superior. 完成上級安排的其他工作任務(wù)。

Main Duties /主要職責(zé) 1.?Assists in establishing standard policies and procedures for recruitment, develops and implements recruitment and screening system. Ensures timely recruitment of staff. 制訂與完善員工的招聘與篩選程序，協(xié)助制訂招聘的標(biāo)準制度與程序，保證新員工的及時招聘。 2.?Prepares to receive new associates, prepare new staff welcome kit, opens and maintains a file for each associate, up to date personal record for all associates. 準備新員工歡迎手冊，辦理員工登記手續(xù)，建立和維護每個員工的檔案，保持新報道的員工日期最新化。 3.?In charge of new staff check in and?issues clearance form to leaving associates, collects all resorts-issued items from leaving associate and records receipt of such items, updates all leave records of associates to ensure that all leaves are promptly cleared. 負責(zé)新員工入職以及離職員工手續(xù)辦理，收齊離職員工所有度假村給予的項目，并記錄每一項目的收條, 更新所有離職員工的記錄并保持離職手續(xù)迅速進行。 4.?Ensures staff compliance with resorts policies and procedures as well as with government regulations pertaining to employment practice. 確保員工服從度假村的政策和手續(xù)以及政府有關(guān)雇用的規(guī)章制度。 5.?Contacts the Health Quarantine for associate pre-employment medical check-up. 聯(lián)系健康檢疫站進行有關(guān)員工首次報到的醫(yī)療檢查。 6.?Prepares and maintains the Human Resources Manual for the resorts, seeing that its philosophy, policies and procedures are carried out. 準備和維護人力資源部手冊，并保持其條理性,?政策程序的貫徹執(zhí)行。 7.?Maintains and updates legal documents, policies and procedures and other personnel matters. 管理和更新法律法規(guī)文件、度假村規(guī)章制度與工作程序，以及其它人事文件。 8.?Prepares and submits periodic personnel reports such as turnover, personnel inventories, recruitment, and staff accident. 定期準備并提交人事報告，匯報如人員流動，年假，加班，招聘新員工和員工事故情況。 9.?Follows up closely the end of probation period date and end of contract date. 密切跟蹤員工試用期或合同的到期期限，并跟進實施。 10.?Assist in establishing personnel department budget. 協(xié)助計算人力資源部所需預(yù)算。 11.?Monitors the staff performance review. ? 監(jiān)督對員工工作表現(xiàn)的評估。 12.?Analyzes resorts manpower requirement and recommends selection activities to meet the requirement. 對度假村的員工需求數(shù)量作宏觀分析，并根據(jù)需要提出調(diào)整建議。 13.?Reviews personnel policies, procedures and practice. Recommends changes, modification or update information to the Human Resources Manager. 研究有關(guān)人事方面的政策規(guī)定以及相關(guān)操作程序與慣例,如有改動變更或最新規(guī)定，及時向人力資源經(jīng)理匯報。 14.?Regularly inspects staff restaurant, locker rooms, restrooms and other staff facilities to ensure that they are well maintained and used. 定期檢查員工餐廳、更衣室、休息室和其它員工便利設(shè)施并保持其良好維護和使用。 15.?Monitors and reviews resorts benefits and compensation and recommends to the Human Resources Manager of the changes as appropriate. 監(jiān)督度假村的員工福利和補助情況。如有變化，向人力資源經(jīng)理匯報。 16.?Monitors the follow up of the attendance of the staff?and submit Annual Leave report to HR manager timely. 監(jiān)督員工考勤記錄，管理員工各種假期并定期向人力資源經(jīng)理提交報告。 17.?Responsible for current and?resigned staff monthly payroll and submit Human Resources Manager for reviewing. 負責(zé)在職及離職員工工資計算并及時提交人力資源經(jīng)理審核。 18.?Keeps track of associates’ birthdays and give proposals to celebrate them on a monthly basis. 保存員工的生日日期，每月定期發(fā)送員工生日名單，并根據(jù)每月的基礎(chǔ)建議員工的慶?；顒?。 19.?Actively participates in the organization of all staff activities. 積極參與組織度假村所有員工活動。 20.?Actively participates in the Associate Opinion Survey and provides suggestions to improve associate situation. 積極參與員工意見考察和提供改善員工情況的建議。 21.?Receives visitors and candidates in a professional manner as well as ensure the prompt, efficient and courteous delivery of service to them. 以專業(yè)的方式迎接視察員和求職應(yīng)征者，以及為其提供迅速，有效禮貌的服務(wù)。 22.?Counsels resorts personnel as needed in the area of career planning, job transfer, staff relations and legal requirement related to personnel. 對度假村員工進行人事咨詢，包括工作崗位的選擇、調(diào)動工作、同事關(guān)系以及有關(guān)人事法律、法規(guī)等方面。 23.?Implements an effective staff relations and motivation program in the resorts. 促進員工關(guān)系、調(diào)動員工積極性。 24.?Develops and implements programs to ensure staff security and safety. 制訂并完善員工安全保障制度。 25.?Disseminates information regarding staff activities, resorts personnel policies, procedures, and any information related to employer-associate relations. 及時準確向員工作好人事宣傳工作，如通知舉辦活動或公布人事新舉措。 26.?Responsible for Staff’s Social Insurance declaration and payment. 負責(zé)員工社保費用的申報及支付。 27. Complete extra tasks arranged by superior. 完成上級安排的其他工作任務(wù)。 Qualification: 任職要求 1.?College graduate, preferably in Resorts Management or equivalent in experience. 大專畢業(yè), 熱于從事度假村管理或有相關(guān)經(jīng)驗 2.?Minimum 2?years’ experience in Human Resources, at least 1 year in managerial capacity. 2年以上人力資源工作經(jīng)驗, 1年以上管理經(jīng)驗 3.?Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4.?Fluent in English speaking and writing. 具備良好的英語水平。

KEY RESPONSIBILITIES 主要職責(zé) Job Summary職責(zé)概述 As a Director of Human Resources the major work is to carry out the recruitment, the investigation and management of the salary, job assignment and train and develop the potential of employees, and ensure the smooth and efficient running of the Human Resources Department, as well as the strict implementation of all Policies and Procedures . 人力資源部總監(jiān)的角色是開展錄用、薪資調(diào)查與管理、員工工作分配、培訓(xùn)并發(fā)掘員工的潛能、在業(yè)務(wù)上是確保人力資源部順利、高效運行，保證酒店規(guī)章制度和政策嚴格執(zhí)行。 ? Essential Duties and Responsibilities主要職責(zé)和責(zé)任 1.Have a strong knowledge about the local labor laws and provide the appropriate advises to the General Manager about how to avoid related issues caused by Labor relations and personnel relationship 詳細了解當(dāng)?shù)貏趧臃煞ㄒ?guī)，并就如何避免由勞動關(guān)系及人事關(guān)系產(chǎn)生的隱患問題給予總經(jīng)理合理建議。 2.Oversee the hotel’s recruitment and selection process. 監(jiān)督執(zhí)行酒店員工錄用、選擇程序。 3. Launch salary survey, and adjust the salaries compensation and benefits structure. 開展工資調(diào)查，并調(diào)整工資、獎金、福利結(jié)構(gòu)。 4.Gradually improve and supervise the Human Resources Policies & procedures. 逐步完善并監(jiān)督人力資源部的規(guī)章制度及程序。 5.Make the succession planning of the staff training and development . 制定員工培訓(xùn)發(fā)展的連續(xù)性計劃。 6.Formulate the annual Human Resources Budget and Business plan. 制定人力資源部年度預(yù)算及工作計劃。 7.Play a active role in the function of the hotel as Human Resources ,and establish excellent staff relations as well as maintain the high employee morale. 發(fā)揮人力資源部在酒店中的作用，建立并保持最佳的員工關(guān)系和員工士氣。 8.Enforce local labor issues. 執(zhí)行勞動法規(guī)。 9.Carry on the interview with outgoing staff. 對離職人員進行離職面試。 10.Carry on the reference checks for all potential candidates 對所有具備潛能的員工侯選人進行有參考性的考察。 11.Establish the rules and regulations and the Staff Handbook. 建立規(guī)章制度和員工手冊。 12.Tutor staff, provide advice, and handle complains undergoing the disciplinary action. 輔導(dǎo)員工，提供咨詢處理委屈申訴，進行紀律處分。 13.Encourage staff to share their own suggestions and find other effective methods of two-way communication 鼓勵? 員工的建議和其他雙向溝通與管理的有效方法。 14.Receive and analyses the employees’ requests or grievances and recommend management strategies . 接受、分析員工提出的要求和委屈并建議管理方法。???? 15.Keep the efficient communication between management and employees? 保證管理人員與員工之間有連續(xù)和有效的溝通方式。 16.Establish and ensure the employees a health, safety, recreational, and welfare programs . 建立并保證酒店員工享有健康、安全、娛樂的福利項目。 17.Master the extensive information on current government laws, rules and regulations which affect the employment,and formulate rules and regulations according to the relevant policies . ?確保最大信息量的了解與就業(yè)有關(guān)的國家現(xiàn)行法律法規(guī)政策，并根據(jù)有關(guān)政策制定相應(yīng)的規(guī)章制度。 18.Ensure the staff with good grooming and hygiene . ?確保員工始終保持良好的儀容儀表及個人衛(wèi)生。 19.Evaluate the effectiveness of departmental training and provide suggestions according to the requirements. 評估部門培訓(xùn)的有效性并根據(jù)要求提供建議。 20.Ensure all mandatory trin and corporate train including fire and safety, telephone manners and new employee orientation to be performed as required. 確保所有的強制性培訓(xùn)和公司培訓(xùn)包括火災(zāi)和安全,電話禮儀和新員工入職培訓(xùn)等按要求執(zhí)行。 21.Ensure and monitor the implementation of all departmental employee training to be performed as required. 保證和監(jiān)督所有部門的員工培訓(xùn)根據(jù)公司政策執(zhí)行。 22.Ensure the submission of all Departmental fiscal year KPO’s in time. 確保所有管理部門的財政年度KPO及時提交。 23.In consultation with the each department heads and general manager, guide and develop high potential managers . 與各部門的負責(zé)人和總經(jīng)理協(xié)商，指導(dǎo)和培養(yǎng)高潛力管理人員。 24.Assist to prepare the Human Resources Budget and Yearly Manpower Forecast. 協(xié)助準備人事預(yù)算及年度人力預(yù)測。 25.Encourage the highest standard of environmental management as much as possible. 鼓勵實行盡可能高標(biāo)準的環(huán)境管理。 26.Performs any other duties or responsibilities as required by Management. 根據(jù)管理層要求履行其他責(zé)任和義務(wù)。

崗位職責(zé)： 1.協(xié)助酒店總經(jīng)理開展各項工作； 2.負責(zé)酒店行政管理各項工作； 3.負責(zé)酒店人事管理各項工作； 4.負責(zé)酒店培訓(xùn)管理工作； 5.負責(zé)酒店質(zhì)量檢查工作； 6.負責(zé)酒店內(nèi)控體系建設(shè)工作； 7.負責(zé)酒店黨建工作； 8.完成公司領(lǐng)導(dǎo)安排的其他任務(wù)。 任職條件： 1.中共黨員； 2.具有3年及以上中高端酒店同級別崗位工作經(jīng)驗，或國際品牌酒店人力資源總監(jiān)/經(jīng)理工作經(jīng)驗； 3.熟悉人力資源管理體系各大模塊，熟練掌握勞動法； 4.熟悉行政管理具體內(nèi)容； 5.有較強的領(lǐng)導(dǎo)力，具有一定的抗壓能力，溝通協(xié)調(diào)能力強； 6.可接受工作地點調(diào)配。

【崗位職責(zé)】 1. 負責(zé)協(xié)助總經(jīng)理開展酒店內(nèi)部行政人事工作； 2. 負責(zé)制定行政人事部制度文件，統(tǒng)籌行政管理工作； 3. 負責(zé)開展人力資源工作，包括招聘、培訓(xùn)、薪酬、績效、員工關(guān)系等工作； 4. 負責(zé)開展行政管理工作，包括證照辦理、檔案管理、固定資產(chǎn)管理、車輛管理等工作； 5. 完成領(lǐng)導(dǎo)交辦的其他臨時性任務(wù)，確保酒店各項工作的順利進行。 【崗位要求】 1. 教育背景：人力資源、行政管理或相關(guān)專業(yè)?？萍耙陨蠈W(xué)歷，具備扎實的專業(yè)知識和實踐經(jīng)驗。 2. 工作經(jīng)驗：3年以上行政人事管理工作經(jīng)驗，其中至少1年以上連鎖酒店或相關(guān)行業(yè)的管理經(jīng)驗； 3. 專業(yè)技能：熟悉人力資源六大模塊，擅長招聘、培訓(xùn)、員工關(guān)系等模塊的工作。具備良好的溝通能力和組織協(xié)調(diào)能力； 4. 個人素質(zhì)：具備較強的責(zé)任心、團隊合作精神和抗壓能力，能夠處理復(fù)雜的人事問題和突發(fā)事件； 5. 語言能力：普通話流利，具備良好的英語聽說讀寫能力； 6. 政治面貌：中共黨員； 7. 對連鎖酒店行業(yè)有深入了解，熟悉酒店運營和管理模式，具備出色的分析問題和解決問題的能力。

【崗位職責(zé)】 1、有同樣工作崗位經(jīng)驗者優(yōu)先。 2、該崗位隸屬于門店，需要能獨立處理門店所有人事事務(wù)，在門店獨立工作1年以上優(yōu)先。 3、協(xié)助門店總經(jīng)理、部門經(jīng)理的員工日常招聘工作，建立用工渠道及人才儲備庫。 4、負責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 5、合理調(diào)配酒店的人力資源，并提出有效的建議和意見。 6、負責(zé)各部門人員編制的審核工作。 7、負責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 8、監(jiān)督酒店人事管理相關(guān)制度、員工保險 及福利方面的政策。 7、負責(zé)各種人事政策的具體實施及檢查工作。 【崗位要求】 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗3年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強的文字綜合能力和口頭表達能力。