崗位職責(zé)
The Sales Manager handles groups less than 10 guestrooms, as well as the catering in house. Under the general guidance and supervision of the Director of Sales in coordination with the Director of Business Development, implements all sales activities and maximize business opportunities in his/her specific area of responsibility.
銷(xiāo)售經(jīng)理在銷(xiāo)售總監(jiān)的督導(dǎo)下，負(fù)責(zé)10間客房以上的團(tuán)隊(duì)及其在店宴會(huì)，通過(guò)有效的銷(xiāo)售活動(dòng)，在業(yè)務(wù)發(fā)展總監(jiān)的指導(dǎo)下使他/她所負(fù)責(zé)區(qū)域的住房產(chǎn)量和收入最大化。
1. Implements all sales action plans related to the respective market (by segment and geographical ?locations) as outlined in the marketing plan.
依照銷(xiāo)售計(jì)劃根據(jù)各自的市場(chǎng)執(zhí)行相應(yīng)的銷(xiāo)售活動(dòng)。
2.? Actively participates in achieving the departmental goals which contribute to the marketing budget.
積極地參與完成部門(mén)銷(xiāo)售任務(wù)，為整個(gè)部門(mén)達(dá)到銷(xiāo)售預(yù)算做出貢獻(xiàn)。
3. Closely monitors accounts revenue and business production for Corporate / FIT / M.I.C.E. accounts.
緊密的跟進(jìn)所負(fù)責(zé)的客戶的收入產(chǎn)量，以及與公司商務(wù)、散客、會(huì)務(wù)相關(guān)的生意。
4. Maximizes up-selling opportunities whenever possible.
無(wú)論何時(shí)，最大化增加銷(xiāo)售額。
5. Assists the Senior Sales Manager and DOS in the forecasting of rooms’ revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
協(xié)助高級(jí)銷(xiāo)售經(jīng)理和銷(xiāo)售總監(jiān)預(yù)測(cè)未來(lái)房間的收入和公司/散客/會(huì)議/長(zhǎng)住客/的平均房?jī)r(jià)。
6. Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other facilities and services) for the hotel.
參與主要的旅行社和會(huì)議的活動(dòng)并促進(jìn)酒店銷(xiāo)售(房間，宴會(huì)，服務(wù)以及其他設(shè)施)。
7. Plans sales trips, under the direct approval of Senior Sales Manager, Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. Reports to the Senior Sales Manager / Director of Sales on potential markets needing coverage.
在高級(jí)銷(xiāo)售經(jīng)理，銷(xiāo)售總監(jiān)或商務(wù)總監(jiān)的直接批準(zhǔn)下對(duì)主要市場(chǎng)的地區(qū)制定銷(xiāo)售拜訪計(jì)劃，對(duì)一些特別地區(qū)的市場(chǎng)進(jìn)行電話銷(xiāo)售，向高級(jí)銷(xiāo)售經(jīng)理或銷(xiāo)售總監(jiān)匯報(bào)潛在市場(chǎng)客戶的需求范圍。
8. Get known all information of competitors, such as rate, top accounts and production, room, F&B and events, and report to DOS regularly.
了解并熟悉競(jìng)爭(zhēng)對(duì)手的所有產(chǎn)品信息，包括公司協(xié)議價(jià)、主要客戶及其產(chǎn)量、酒店客房、餐飲、會(huì)務(wù)等，并定期向銷(xiāo)售總監(jiān)匯報(bào)。
9. Work together and close communication with Banquet Sales Team to keeps updated with client relationships and overall business goals through regular entertainment and some activation.
與宴會(huì)銷(xiāo)售緊密溝通并協(xié)同工作，通過(guò)定期的酒店招待、宴請(qǐng)及舉辦主題活動(dòng)來(lái)全面地保持好客戶關(guān)系。
10. To meet and welcome some top key accounts, group organizer and VIP guests upon check-in.
在主要客戶、團(tuán)隊(duì)負(fù)責(zé)人及貴賓到店時(shí)歡迎其光臨或入住酒店。
11. Take responsibility to conduct hotel inspection for all walk in, meeting group and contracted clients and plan next step for future follow .
負(fù)責(zé)所有散客、團(tuán)隊(duì)以及協(xié)議客戶參觀酒店并制定后期跟進(jìn)計(jì)劃。
12. Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax, and written communications.
通過(guò)銷(xiāo)售拜訪.電話銷(xiāo)售. 傳真.通信方式為酒店主要市場(chǎng)保持一個(gè)高水準(zhǔn)的位置。
13. To negotiate with accounts on banquet, outside catering events and coordinate with Banquet Department and follow-up revisions.
與客戶洽談所有相關(guān)宴會(huì)、會(huì)議、戶外活動(dòng)等，并簽定協(xié)議。與宴會(huì)銷(xiāo)售人員配合跟進(jìn)具體在店活動(dòng)。
14. Develops increased room nights as well as Banquet revenue.
拓展增加住房產(chǎn)量，并同時(shí)增加宴會(huì)收入。
15. Maintains close communication with the Banquet Sales Team in the negotiation process of their accounts.??
在與客戶溝通及談判過(guò)程中，保持與宴會(huì)銷(xiāo)售人員的及時(shí)溝通。
16. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ，該部門(mén)有權(quán)更改或補(bǔ)充該職位描述。
17. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的職責(zé)和被指派的職責(zé)。
崗位要求
1. University graduate, excellent command of written and spoken in English and Chinese language.
大學(xué)?？?，良好的中英文讀寫(xiě)能力。
2. Minimum 5 years experience in similar capacity with international chain hotels.
具有至少三年在國(guó)際連鎖酒店的相關(guān)經(jīng)驗(yàn)。
3. Very familiar with local market and good at marketing trend anlysis.
了解本地客戶的情況并具有很強(qiáng)的市場(chǎng)分析能力。
4. Good skills of organization and presentation.
良好組織及展示技巧。
5. Sound communication skills.
具有良好的溝通技巧。
6. With strong teamwork spirit.
擁有較強(qiáng)團(tuán)隊(duì)合作精神。
7. Good interpersonal skills.
較強(qiáng)的人際交往能力。
8. Ability to work under pressure and deal with stressful situations during busy periods.
能在強(qiáng)壓下勝任工作。
