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【崗位職責(zé)】 1、確保個(gè)人儀表和儀容符合酒店政策要求 2、使用吸塵器、掃帚、樓層清理器來清理地毯、家具等。 3、清潔房間、走道、大堂、客廳、洗手間、走廊、電梯、樓梯和衣帽間以及其它工作區(qū)域 4、及時(shí)向保衛(wèi)部報(bào)告可疑人物 5、移動(dòng)排放各種家具 6、使用手提拋光機(jī)為地面拋光，清掃樓梯以及酒店的外部區(qū)域 7、擦拭金屬物質(zhì)使變亮 8、在能力范圍之內(nèi)更換電燈泡 9、在需要的情況下清理公用衛(wèi)生間 10、在需要的情況下能夠在衣帽間工作 11、清理窗戶 12、幫助地毯工鋪設(shè)紅地毯和洗滌地毯 13、將垃圾運(yùn)到相應(yīng)地點(diǎn) 14、完成公共區(qū)域主管交給的任務(wù) 【崗位要求】 1、身體健康，而且適應(yīng)長時(shí)間工作 2、能夠承受工作壓力 3、視力較好。 4、>懂得基本英語 5、在需要時(shí)能臨時(shí)改變工作時(shí)間，并可在周末和公共假日以及晚上工作

【崗位職責(zé)】 1、查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理； 2、熟悉預(yù)訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動(dòng)； 3、熟悉酒店有關(guān)客房銷售的各項(xiàng)政策，向來店賓客推銷客房，努力爭取最好的經(jīng)濟(jì)效益； 4、熟練總臺各項(xiàng)專業(yè)業(yè)務(wù)和技能，搞好對客服務(wù)； 5、熟練掌握店內(nèi)信息，提供準(zhǔn)確的問訊服務(wù)； 6、負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)； 7、負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度； 8、制作有關(guān)報(bào)表，為其它部門提供準(zhǔn)確的接待信息。 【崗位要求】 1、大專以上文化程度，流利的英語口語； 2、性格開朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識、推銷意識和責(zé)任感； 3、通曉酒店各項(xiàng)對客政策、設(shè)施設(shè)備及服務(wù)種類以及總臺工作程度和規(guī)范。

JOB OVERVIEW職位概述 ?Responsible for assisting the washers, pressers and other members of the laundry team in providing a clean and timely laundry service to guests and internal customers  負(fù)責(zé)協(xié)助干濕洗工、手燙工和洗衣組的其它人員為客人和內(nèi)部客戶提供干凈和及時(shí)的洗衣服務(wù)。 QUALIFICATIONS AND REQUIREMENTS 任職要求 Required Skills – 技能要求  ?Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能完全代表酒店品牌和公司與顧客員工和第三方交往的能力。 ?Able to speak, read and write English 具有說讀和寫英語的能力。 Qualifications – 學(xué)歷 ?Primary Education or equivalent 大?；蛳喈?dāng)學(xué)歷 Experience – 經(jīng)驗(yàn) ?Some laundry experience. 擁有一些洗衣房工作經(jīng)驗(yàn)

JOB OVERVIEW職位概述 ?Prepares mise en place and food preparation and assists with food presentation as part of the kitchen brigade. 進(jìn)行開餐準(zhǔn)備和菜肴的烹飪，作為廚房團(tuán)隊(duì)的一員協(xié)助食品裝盤工作。 ?Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.    遵守當(dāng)?shù)氐男l(wèi)生和安全法規(guī)，或其它適用的規(guī)定，以及品牌規(guī)范和當(dāng)?shù)氐囊?guī)章制度。 QUALIFICATIONS AND REQUIREMENTS任職要求 Required Skills – 技能要求  ?Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ?Food service permit or valid health/food handler card as required by local government agency. 食品服務(wù)許可或當(dāng)?shù)卣?guī)定的有效的衛(wèi)生或食品上崗證。 ?Ability to read and write basic English 具有基本的英語讀寫能力。

Public Security Bureau policy. §??幫助每一賓客了解熟悉酒店服務(wù)和設(shè)施。 Assists each guest to become familiar withthe hotel services and facilities. §??根據(jù)所定的程序引領(lǐng)客人入座、接受點(diǎn)菜及為客人服務(wù)食品及飲料。 Takes order and serves food and beverage toguest according to the established sequence and procedures. §??確保酒店前場區(qū)域時(shí)刻保持干凈和整潔。 Ensures the Front of House areas are wellmaintained and clean at all times §??在每次用餐結(jié)束后清理臺面或餐桌并重新擺臺。 Clears and resets counters or tables at theend of each course. §??完全了解房間和餐飲計(jì)算機(jī)系統(tǒng)。 Fully conversant with all aspects of theRooms and Food and Beverage Computer Systems. §??計(jì)算賬單并收款。 Computes bill and accepts payment §??根據(jù)需要履行收銀員的職責(zé)。 Performs the function of cashier as required. §??核對收取現(xiàn)金，確保所收現(xiàn)金是真鈔。 Verifies cash received ensuring only genuinemoney is collected. §??核對賓客出示的信用卡，確保所有信用卡都在有效期內(nèi)。 Verifies all credit cards presented by guestto ensure validity of the card. §??嚴(yán)格遵守財(cái)務(wù)部要求的關(guān)于收銀與現(xiàn)金處理的政策和程序。 Strictly adheres to all policies andprocedures issued by the Finance with regard to cashiering and cash handling. §??完全了解菜單中的所有菜品和飲料，并能推薦適當(dāng)?shù)氖称泛惋嬃洗钆洌M(jìn)行增值銷售。 Have a thorough knowledge and understandingof all food and beverage items on the menu and have the ability to recommendFood and Beverage combinations and up sell alternatives. §??必要時(shí)可幫助銷售部門安排新雇員和客戶進(jìn)行參觀。 Conducts property tours for new hires andclients as necessary. §??負(fù)責(zé)對E-Room進(jìn)行檢查，確保所有設(shè)備都能可靠運(yùn)行。 Responsible for overseeing E-Room and makesure all equipment are working properly. §??嚴(yán)格按照烹飪配方準(zhǔn)備菜單上的菜肴。 Prepares?menu items in strict accordance with set recipes. §??準(zhǔn)備早餐自助臺的擺設(shè)。 Sets up morning buffet presentations. §??上菜和點(diǎn)餐。 Serves tables and takes orders §??熟悉所有咖啡、茶、啤酒、葡萄酒和白酒的相關(guān)知識，能為客人提供優(yōu)質(zhì)的飲料服務(wù)。 Be familiar with all coffee, tea, beer, wineand distilled spirits knowledge and be capable to provide excellent beverageservice to guests. §??符合餐飲先進(jìn)先出的程序。 Always comply with FIFO (first in/first out)process of Food & Beverage.

【崗位職責(zé)】 1檢查房態(tài)并記錄 2、將“請勿打擾”房間匯報(bào)給樓層主管 3、清理打掃房間這主要包括、吸塵、擦拭家具、清理垃圾、做床、清理面盆浴缸馬桶毛巾鏡子和地面、?抹塵等 4、為房間補(bǔ)足酒水與日用消耗品 5、清潔并整理客房洗手間里的客用物品 6、為客人懸掛衣服和清理客人隨帶的小物品 7、更換我們可以觸及的電燈泡 7、清理已退的房間 8、將送餐桌或托盤從房間內(nèi)撤出 9、匯報(bào)房間內(nèi)是否有損壞物品 10、報(bào)告房間內(nèi)需要維修的問題 11、匯報(bào)有可疑行為的客人 ·12、匯報(bào)房間遺失物品 13、匯報(bào)是否有客人私占的酒店公有物品 14、上交給樓層主管拾到物品 15、為客房做清理后的最后檢查 16、填寫客房服務(wù)員每日報(bào)表 17、清理樓層走道服務(wù)區(qū)域和樓梯 18、清理窗戶內(nèi)部 19、檢查住客房客人的洗衣并通知洗衣房 20、為客人收洗衣并送至洗衣房 21、幫助洗衣部人員開客房門送洗衣 22、當(dāng)客人剛?cè)胱r(shí)為客人準(zhǔn)備歡迎茶水 23、提供擦鞋服務(wù) ·24、根據(jù)客人類型準(zhǔn)備鮮花等級 25、發(fā)現(xiàn)并去除地毯上的污漬 26、根據(jù)客人要求移動(dòng)及重新排放家具挪動(dòng)擺放床墊等 27、人工或用機(jī)器為地面打蠟拋光 ·28、清理沖洗樓梯及樓梯口 29、依據(jù)客人具體要求放置嬰兒床加床板變壓器吹風(fēng)機(jī)等 30、參加各種會議 31、參加不同的培訓(xùn) 32、檢查并記錄酒水消耗量補(bǔ)入新的酒水 33、整理員工車中有污損的布草 34、將員工車中的垃圾清除 35、完成樓層主管交給的額外任務(wù) 36、填寫房間狀態(tài)表 37、提供開夜床服務(wù)這主要包括、清理客房內(nèi)的垃圾、更換已用過的杯子、將床單打開、關(guān)上窗簾、打開臺燈、檢查浴室的清潔、放好用過的毛 【崗位要求】 1、身體健康，而且適應(yīng)長時(shí)間工作 2、能夠承受工作壓力 3、視力好 4、會說基本英語口語

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

大專及以上學(xué)歷 有從事中高端連鎖酒店管理經(jīng)驗(yàn)

一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當(dāng)獨(dú)立的主動(dòng)性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長期處于高效的、有效的和贏利的經(jīng)營狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營計(jì)劃、發(fā)展規(guī)劃及經(jīng)營方針，確定酒店管理目標(biāo)，領(lǐng)導(dǎo)經(jīng)營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發(fā)展情況，制定市場拓展計(jì)劃和價(jià)格體系，適時(shí)提出階段性工作重點(diǎn)，并指揮實(shí)施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機(jī)構(gòu)及中層以上管理人員培養(yǎng)和使用，負(fù)責(zé)組織對部門經(jīng)理的人事考核和業(yè)績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負(fù)責(zé)酒店的市場拓展和財(cái)務(wù)計(jì)劃工作；在權(quán)限內(nèi)負(fù)責(zé)酒店內(nèi)資金調(diào)配，審批資金支出等經(jīng)營事宜。 5. Enhance hotel safety management; 加強(qiáng)酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團(tuán)隊(duì): Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動(dòng)導(dǎo)向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關(guān)注個(gè)人工作的細(xì)節(jié)和標(biāo)準(zhǔn) 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創(chuàng)造一個(gè)積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機(jī)會 Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專（含）以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經(jīng)驗(yàn)。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強(qiáng)的計(jì)劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運(yùn)用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書面和口頭表達(dá)能力。 8. Appreciate Poly culture; 認(rèn)同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴(yán)格遵守國家法律法規(guī)，執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強(qiáng)，職業(yè)化規(guī)范度高，具有良好的團(tuán)隊(duì)協(xié)作精神，出色的人際交往能力，誠實(shí)可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強(qiáng)的工作責(zé)任心和學(xué)習(xí)能力、良好的團(tuán)隊(duì)合作意識。

【職責(zé)內(nèi)容】 職責(zé)說明： 1、在公司經(jīng)營戰(zhàn)略指導(dǎo)下，進(jìn)行市場調(diào)查和反饋，確立和調(diào)整公司定位與發(fā)展方向； 2、與合作上建立良好的業(yè)務(wù)合作關(guān)系，發(fā)展與培養(yǎng)合作關(guān)系，開展運(yùn)營項(xiàng)目的推廣工作； 3、合理配置資源，進(jìn)行有效的團(tuán)隊(duì)績效管理，保證計(jì)劃的有效執(zhí)行； 4、能夠組織和支持各地市場主管按公司方案完成開發(fā)和扶持任務(wù)。 職位要求： 1、年齡28-40歲，6年以上美容行業(yè)運(yùn)營工作經(jīng)驗(yàn)； 2、有企業(yè)管理及人事行政工作經(jīng)驗(yàn)，具有出色的計(jì)劃、祖師、協(xié)調(diào)和實(shí)施能力，優(yōu)秀的溝通表達(dá)能力、決策能力以及復(fù)雜問題處理能力； 3、精通營銷策劃，具有專業(yè)的美容知識； 4、對工作有激情并富有創(chuàng)新意識，能承受較大的工作壓力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!

施柏閣品牌總經(jīng)理崗位職責(zé)：? 1.全面負(fù)責(zé)酒店的各項(xiàng)業(yè)務(wù)管理，制定酒店發(fā)展戰(zhàn)略；? 2.負(fù)責(zé)酒店的全面運(yùn)營管理，其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計(jì)劃；? 3.制定年度經(jīng)營目標(biāo)，組織制定、修改、實(shí)施所轄各門店年度經(jīng)營計(jì)劃；? 4.對酒店內(nèi)各項(xiàng)業(yè)務(wù)活動(dòng)進(jìn)行實(shí)施，并對酒店內(nèi)各項(xiàng)活動(dòng)及相關(guān)酒店的產(chǎn)品進(jìn)行創(chuàng)新設(shè)計(jì)與實(shí)施；? 5.定期向事業(yè)部提供所轄區(qū)域的酒店市場經(jīng)營狀況信息，編制較準(zhǔn)確的供需計(jì)劃，為事業(yè)部的總體經(jīng)營布置提供可靠的依據(jù)；? 6.定期向事業(yè)部匯報(bào)經(jīng)營戰(zhàn)略和計(jì)劃執(zhí)行情況、資金運(yùn)用情況和盈虧情況、機(jī)構(gòu)和人員調(diào)配情況及其他重大事宜；? 7.領(lǐng)導(dǎo)建立所轄各門店及各部門與客戶、供應(yīng)商、合作伙伴、上級主管部門、政府機(jī)構(gòu)、金融機(jī)構(gòu)、媒體等部門間順暢的溝通渠道；? 8.依照集團(tuán)的運(yùn)營標(biāo)準(zhǔn)經(jīng)營管理酒店，突出公司的品牌優(yōu)勢；? 9.負(fù)責(zé)建立酒店的高素質(zhì)管理團(tuán)隊(duì)。? 職位要求：? 1.具有十年或以上的國際品牌酒店工作經(jīng)驗(yàn)或具有4年國際品牌酒店行政委員會成員工作經(jīng)驗(yàn)? 2.需具備酒店開業(yè)籌備工作經(jīng)驗(yàn);? 3.良好的職業(yè)素養(yǎng)和對市場的敏銳力； 4.有較強(qiáng)的溝通協(xié)調(diào)和創(chuàng)新能力，有良好的團(tuán)隊(duì)意識和領(lǐng)導(dǎo)能力；

1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計(jì)劃，確保其與酒店的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求相符合。 2、負(fù)責(zé)員工招聘、培訓(xùn)、績效管理、薪資福利等方面的策略和計(jì)劃，并推動(dòng)其落實(shí)。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃，為員工提供必要的培訓(xùn)和發(fā)展機(jī)會。 4、建立和維護(hù)良好的勞動(dòng)關(guān)系，處理員工投訴和糾紛，確保員工對公司的忠誠度和滿意度。 5、負(fù)責(zé)部門內(nèi)各項(xiàng)管理，包括預(yù)算計(jì)劃、重點(diǎn)方向等重點(diǎn)管理。 6、負(fù)責(zé)對內(nèi)外的聯(lián)系，對內(nèi)實(shí)際匯報(bào)并落實(shí)工作；對外界積極主動(dòng)接待聯(lián)系。

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

崗位職責(zé) 1、 有藏區(qū)同樣崗位的工作經(jīng)驗(yàn)。 2、全面負(fù)責(zé)酒店的經(jīng)營管理。 3、 建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡化、高效化。 4、 負(fù)責(zé)實(shí)現(xiàn)酒店的營業(yè)收入指標(biāo)和利潤指標(biāo)。 5、 負(fù)責(zé)制定酒店的經(jīng)營預(yù)算和決算，提出更新改造和投資計(jì)劃。 6、 落實(shí)酒店年度財(cái)務(wù)預(yù)算，向各部門下達(dá)年度工作指標(biāo)。 7、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 8、 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象。 9、 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 10、 指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。 崗位要求 1、 本科以上學(xué)歷，相關(guān)管理專業(yè)。 2、 從事星級酒店工作10年以上，具有8年以上相關(guān)高層管理工作經(jīng)驗(yàn)。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營團(tuán)隊(duì)，事業(yè)心強(qiáng)。 5、 有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

了解國家有關(guān)酒店行業(yè)的各項(xiàng)政策法規(guī)和高星級酒店各崗位的業(yè)務(wù)流程，有較豐富的酒店管理知識和管理經(jīng)驗(yàn)，有較強(qiáng)的市場營銷、品牌意識和全局觀，有良好的規(guī)劃能力、團(tuán)隊(duì)建設(shè)能力和應(yīng)變處置能力，有較強(qiáng)的經(jīng)營管理能力、市場洞察力和組織協(xié)調(diào)能力，能有效整合資源推進(jìn)酒店經(jīng)營目標(biāo)的實(shí)現(xiàn)。

 崗位職責(zé)： 1. 負(fù)責(zé)度假村財(cái)務(wù)部門整體運(yùn)營，包含財(cái)務(wù)、采購 2. 協(xié)助度假村高層管理人員提供有效的財(cái)務(wù)管理、成本控制、流程合法合規(guī)管理、從財(cái)務(wù)影響面提供專業(yè)的建議和解決方案。 3. 管理團(tuán)隊(duì)并發(fā)展人才，建立一支高效的團(tuán)隊(duì)。 4. 熟悉度假村運(yùn)營，能夠預(yù)測風(fēng)險(xiǎn)并能夠有效進(jìn)行風(fēng)控管理。 5. 保證度假村稅務(wù)、財(cái)務(wù)等符合國家各項(xiàng)及Club Med各項(xiàng)規(guī)定。 6. 協(xié)助各運(yùn)營部門制定合理預(yù)算并做好費(fèi)用把控的管理 崗位要求： 1. 中國籍，學(xué)歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務(wù)及財(cái)務(wù)政策、保險(xiǎn)政策等法律法規(guī) 5. 誠實(shí)、踏實(shí)、務(wù)實(shí)。 6. 團(tuán)隊(duì)管理及建設(shè)能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費(fèi)住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場地設(shè)施免費(fèi)使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會保險(xiǎn)； 國際化G.O團(tuán)隊(duì)； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

【崗位職責(zé)】 - 負(fù)責(zé)規(guī)劃酒店項(xiàng)目的市場發(fā)展策略，把握項(xiàng)目在行業(yè)中的發(fā)展方向，完成項(xiàng)目在行業(yè)中的市場定位，及時(shí)提供市場反饋并對公司的市場操作計(jì)劃不斷優(yōu)化與完善； - 通過各種市場推廣手段完成既定的品牌營銷目標(biāo)，對營銷預(yù)期目標(biāo)及實(shí)際效果負(fù)責(zé)； - 負(fù)責(zé)大客戶開發(fā)、渠道拓展、商務(wù)洽談、開發(fā)和協(xié)調(diào)各類媒體資源，建立有效的媒介傳播手段等； - 負(fù)責(zé)團(tuán)隊(duì)的建設(shè)與管理，全面安排、管理市場部的年度市場策略和市場計(jì)劃； 【崗位要求】 - 市場營銷或相關(guān)專業(yè)大專以上學(xué)歷，酒店管理、市場營銷等相關(guān)專業(yè)優(yōu)先； - 工作經(jīng)驗(yàn)及年限：至少2年以上市場銷售部負(fù)責(zé)人工作經(jīng)驗(yàn)； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財(cái)務(wù)管理及談判技巧等方面的培訓(xùn)能力； - 對市場營銷工作有深刻認(rèn)知，有較強(qiáng)的市場感知能力、敏銳地把握市場動(dòng)態(tài)、市場方向的能力、密切的媒體合作關(guān)系 - 高度的工作熱情，良好的團(tuán)隊(duì)合作精神，有較強(qiáng)的觀察力和應(yīng)變能力、出色的人際溝通能力、團(tuán)隊(duì)建設(shè)能力、組織開拓能力

1. Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program) 在制定和實(shí)施戰(zhàn)略計(jì)劃，預(yù)算和KPO（目標(biāo)計(jì)劃）時(shí)，協(xié)助提供財(cái)務(wù)指導(dǎo)。 2. Prepare consolidated quarterly position assessments for the General Manager. 向總經(jīng)理提供季度財(cái)務(wù)情況匯總分析報(bào)告 3. Implement and review financial controls and policies 執(zhí)行和審查財(cái)務(wù)管理方法和規(guī)章。 4. Analyze financial and management reports 分析財(cái)務(wù)和管理報(bào)表。 5. Manage internal and external audits when they occur 對內(nèi)部及外部審計(jì)工作進(jìn)行管理 6. Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance 通過推進(jìn)執(zhí)行管理政策、業(yè)務(wù)發(fā)展建議和運(yùn)營支持等方式向管理層提供行政管理支持 7. Provide guidance and consultation to department staff, train them to perform job duties. 對部門員工提供指導(dǎo)和咨詢，培訓(xùn)員工履行崗位職責(zé)。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【崗位職責(zé)】 1. 協(xié)助技術(shù)服務(wù)經(jīng)理帶領(lǐng)技術(shù)團(tuán)隊(duì)及協(xié)調(diào)下級供應(yīng)商的關(guān)系。 2. 定期進(jìn)行預(yù)防性維護(hù) 3. 確保俱樂部內(nèi)機(jī)器和設(shè)備的維護(hù)。 4. 確保申請遵守衛(wèi)生和安全程序 5. 參與行政工作 【崗位要求】 1. 維修相關(guān)認(rèn)證 2. 要求有度假村工程部工作經(jīng)驗(yàn)以及維修和管理相關(guān)經(jīng)驗(yàn) 3. 電腦技巧 4. 能說英語或其他外語者優(yōu)先 5. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場地設(shè)施免費(fèi)使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會保險(xiǎn)； 國際化G.O團(tuán)隊(duì)； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

【崗位職責(zé)】 - 負(fù)責(zé)餐飲部行政管理工作,制定并實(shí)施餐飲經(jīng)營的所有計(jì)劃。 - 負(fù)責(zé)實(shí)現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 - 與行政總廚一起籌劃和設(shè)計(jì)菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 ?- 熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 - 協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 【崗位要求】 - 酒店管理或相關(guān)專業(yè)大專以上學(xué)歷； - 工作經(jīng)驗(yàn)及年限：至少2年以上餐飲部負(fù)責(zé)人工作經(jīng)驗(yàn)； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財(cái)務(wù)管理及談判技巧等方面的培訓(xùn)能力； -?精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個(gè)環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 -?具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 -?具有社會活動(dòng)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動(dòng)餐飲 部各級管理人員的積極性。