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Responsible for communication within housekeeping and other departments regarding guest requests and hotel talent. Renders secretarial and clerical services for housekeeping. 負責本部門內的溝通，將客人的要求反映給其他相關部門，做好本部門的翻譯及文秘工作。 Contact suppliers and outside contract service. Prepares requisitions for all office supplies. 就有關售后服務的問題，與供貨商聯系。 Bring any complaints (talent/guest) calls to Exec. Housekeeper’s attention. 收集客人和人才的抱怨，并反映給行政管家。 Handles telephone incoming/outgoing calls. 負責接打電話。 Handles human relation duties for talents. 處理人才人事關系。 Sees that talent’s complaints and needs are passed on to the Supervisor. 了解人才抱怨和需求，并反映給主管。 Arranges appointments for Executive Housekeeper; reminds superior of appointments and meeting. 安排行政管家的會見，提醒個部門主管的會見及會議。 Drafts routine or simple correspondence for the Executive Housekeeper as assigned. 為行政管家起草日常簡單的信件。 To assist directly with the Executive Housekeeper's responsibilities. 直接協助行政管家的工作。 Takes down and transcribes minutes of meetings and dictation from the Executive Housekeeper. 寫下會議的筆錄和行政管家的口授。 Type’s correspondence, memorandums, circulars, reports. 打出各種信件、備忘錄和報告。 Opens / dispatches mail relative to the division. 處理本部門的相關信件 Receives and records reports from housekeeping sections regarding missing, defective or damaged equipment, prepares maintenance work orders and sends same to engineering department. 接收和登記客房部內設備的丟失、缺少或破壞情況，準備好請修任務并送到工程部。 Types or inputs to computer for all reports, memoranda and correspondence for Exec. Housekeeper and maintains file of same. 將所有的工作報告、備忘錄和信件輸入電腦，并保存所有的文件。 Types or feeds into computer inventory reports of all Housekeeping supplies and equipment. 將客房部的供貨和設備的盤點情況輸入電腦。 Takes and transcribe dictation and minutes of meetings, drafts routine or simple correspondence for approval of superior. 寫下會議上的記錄及口授。在領導的批準下做出簡明的、符合情況的記錄。 Responsible for all filing, including the personal files of individual talent of the department, labels all the files properly and systematically. 對于部門內每位人才的個人檔案作詳細的記錄，將所有的檔案正確系統地做好標注。 Keep files in good order and updated. 將文件按順序保存好并將其更新。 Maintains a logbook for lost and found items and recommends for disposal at appropriate time. 保存記錄好遺留物品清單并建議和提醒處理時間。 Keep personal records of talents, attendance sheets, change forms, annual leave, sick leave accident report etc. 對人才的出勤、崗位變動、年假、病假的情況做出記錄。 Prepare purchase requisition for housekeeping and follow-up progress of purchase orders. 準備部門采購需求并跟蹤采購情況。