Public Security Bureau policy.
§??幫助每一賓客了解熟悉酒店服務(wù)和設(shè)施。
Assists each guest to become familiar withthe hotel services and facilities.
§??根據(jù)所定的程序引領(lǐng)客人入座、接受點菜及為客人服務(wù)食品及飲料。
Takes order and serves food and beverage toguest according to the established sequence and procedures.
§??確保酒店前場區(qū)域時刻保持干凈和整潔。
Ensures the Front of House areas are wellmaintained and clean at all times
§??在每次用餐結(jié)束后清理臺面或餐桌并重新擺臺。
Clears and resets counters or tables at theend of each course.
§??完全了解房間和餐飲計算機系統(tǒng)。
Fully conversant with all aspects of theRooms and Food and Beverage Computer Systems.
§??計算賬單并收款。
Computes bill and accepts payment
§??根據(jù)需要履行收銀員的職責(zé)。
Performs the function of cashier as required.
§??核對收取現(xiàn)金,確保所收現(xiàn)金是真鈔。
Verifies cash received ensuring only genuinemoney is collected.
§??核對賓客出示的信用卡,確保所有信用卡都在有效期內(nèi)。
Verifies all credit cards presented by guestto ensure validity of the card.
§??嚴(yán)格遵守財務(wù)部要求的關(guān)于收銀與現(xiàn)金處理的政策和程序。
Strictly adheres to all policies andprocedures issued by the Finance with regard to cashiering and cash handling.
§??完全了解菜單中的所有菜品和飲料,并能推薦適當(dāng)?shù)氖称泛惋嬃洗钆洌M行增值銷售。
Have a thorough knowledge and understandingof all food and beverage items on the menu and have the ability to recommendFood and Beverage combinations and up sell alternatives.
§??必要時可幫助銷售部門安排新雇員和客戶進行參觀。
Conducts property tours for new hires andclients as necessary.
§??負責(zé)對E-Room進行檢查,確保所有設(shè)備都能可靠運行。
Responsible for overseeing E-Room and makesure all equipment are working properly.
§??嚴(yán)格按照烹飪配方準(zhǔn)備菜單上的菜肴。
Prepares?menu items in strict accordance with set recipes.
§??準(zhǔn)備早餐自助臺的擺設(shè)。
Sets up morning buffet presentations.
§??上菜和點餐。
Serves tables and takes orders
§??熟悉所有咖啡、茶、啤酒、葡萄酒和白酒的相關(guān)知識,能為客人提供優(yōu)質(zhì)的飲料服務(wù)。
Be familiar with all coffee, tea, beer, wineand distilled spirits knowledge and be capable to provide excellent beverageservice to guests.
§??符合餐飲先進先出的程序。
Always comply with FIFO (first in/first out)process of Food & Beverage.