專業(yè)要求
Major
酒店管理、英語、市場營銷相關專業(yè)
Graduation from Hotel Management,English,Marketing related professional
技能水平
Skills
1.熟知銷售系統(tǒng)并具有良好的溝通能力
Fully versed in Sales System with high level of interpersonal skills
2.卓越的領導能力，善于管理并激勵員工
Excellent Leadership skills with ability to motivate and coach staff
3.對市場走勢具有一定的分析和見解
Ability and understanding of the market trends
4.妥善處理及回復客人需求.
Able to handle guest request and feedback in a professional manner.
5.具有分析員工不同需要為其制訂有效培訓計劃的能力.
Ability to conduct training needs analysis for the department, and prepare effective training plans.
6.能與各級員工互動交流.
Ability to interact with all level of people.
7.良好的交流溝通能力.
Good interpersonal and communication skills.
8.良好的團隊合作精神
Team Player
9.主持每天與銷售人員的溝通會，檢驗每日工作的開展，跟進及數(shù)據(jù)共享.
Conduct daily communication meeting with the entire sales, catering to review on daily activities, job follow ups and information dissemination purposes.
10.確保銷售人員按相關政策和規(guī)定及時回復客戶需求
To ensure the Sales Teams responds to all correspondence and inquiries of leads within the time limit set according to the policy & procedure.
11.督導Sales Incentive Plan，對所有參加者的表現(xiàn)進行定期更新.
Supervise Sales Incentive Plan, providing all participants with regular updates on performance
12.與酒店各部門員工及所有客戶保持良好的相互溝通和合作關系.
Maintain good inter communication and good working relations with all departments and all external contacts.
13.向銷售總監(jiān)就針對細分市場的促銷活動提出建議.
Recommends to the Director of Sales on promotions and campaign to reach specific markets .
14.與銷售總監(jiān)一起參加每月“Account Productivity”回顧.
To participate in “Account Productivity” monthly review with Director of Sales.
15.參加銷售例會，就客戶動向及市場走勢市場與銷售總監(jiān)進行溝通，及時更新.
Participate in daily, weekly and monthly sales meeting to update Director of Sales on the activities of each accounts and market trends.
16.遵守酒店及總部的政策和程序.對個人表現(xiàn)進行時時分析，評估和改進.完成其他交予的工作
Abides by both the hotel and Head Office policies and procedures.Analyses, evaluates and improves personal performance on a continual basis. Carries out other tasks as directed by supervisor
17.記錄客戶對于酒店發(fā)展的建議和最新的信息.
Keep clients advised of latest information regarding hotel’s development..
18. 確保所有客戶信息的時時更新，包括數(shù)據(jù)信息的更新，產(chǎn)品跟蹤，客戶動向，了解城市當年各項活動
To upkeep of updated record of all sales activities for each accounts (including updated database, production tracking, trends and movement of each accounts）and know all current year city events
工作經(jīng)驗
Experence
具有至少2-3年國際連鎖酒店的相關經(jīng)驗 Minimum 2 to 3 years of experience in similar capacity with international chain hotels
