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·?Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 通過(guò)和管理層建立良好的工作關(guān)系來(lái)支持酒店的管理戰(zhàn)略，尤其是和總經(jīng)理，商務(wù)發(fā)展總監(jiān)，財(cái) 務(wù)總監(jiān)和人力資源總監(jiān)。 ·?In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 全面負(fù)責(zé)對(duì)前廳部，客房部，安保部，工程部，餐飲部，廚房及康樂(lè)部的管理以及食品安全等方 面的工作。 ·?Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service) 積極參與酒店內(nèi)的管理核心項(xiàng)目。（固定資產(chǎn)，裝修改造，培訓(xùn)和對(duì)客服務(wù)） ·?Train and implement Hilton standards and related departmental regulations 確保集團(tuán)標(biāo)準(zhǔn)及各個(gè)部門(mén)服務(wù)與相關(guān)規(guī)范制度的培訓(xùn)及落實(shí) ·?Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 對(duì)酒店的所有區(qū)域進(jìn)行例行檢查，確保酒店軟硬件時(shí)刻處于最佳狀態(tài)。 ·?Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience. 合理控制各個(gè)部門(mén)相關(guān)運(yùn)營(yíng)成本，在不影響集團(tuán)標(biāo)準(zhǔn)，安全規(guī)范及客人體驗(yàn)的前提下最大化營(yíng)運(yùn) 利潤(rùn)。制定具有細(xì)節(jié)的成本控制方法。 ·?Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services.每月分析成本并制定行動(dòng)計(jì)劃(每間占有房的成本，食品成 本，酒水成本，工資包含加班，其他花費(fèi)，小時(shí)工和外包服務(wù))。 ·?Manage all direct reports professionally, encouraging good teamwork and operations. 用專(zhuān)業(yè)的和激勵(lì)的方法管理直接管理范圍內(nèi)的團(tuán)隊(duì)，確保團(tuán)隊(duì)有效合作，高效運(yùn)作。 ·?Make or approve appropriate annual/quarterly/monthly budgets, targets and work plans for each direct report 合理的為直接管理范圍內(nèi)的部門(mén)制定或批準(zhǔn)年度/季度/月度的預(yù)算，目標(biāo)及工作計(jì)劃。 ·?Conduct regular Operations meetings including all direct reports 組織定期的營(yíng)運(yùn)會(huì)議包含直接管理范圍內(nèi)的分部門(mén)。 ·?Supervise team members’ performance and grooming daily親自監(jiān)督每日員工工作表現(xiàn)與儀容儀表. ·?Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws 確保排班表是根據(jù)酒店的需求制定的并遵循了勞動(dòng)法。 ·?Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 確保酒店及直屬部門(mén)完成相關(guān)關(guān)鍵指標(biāo)包括但不限于收入，利潤(rùn)，SALT，QA，流失率等。 ·?Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations/menu/pricing/promotions and ongoing activities) 促動(dòng)餐飲部經(jīng)理與商務(wù)發(fā)展部共同創(chuàng)造本清利厚的餐飲推廣活動(dòng)（菜單/價(jià)錢(qián)/推廣）。 ·?Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing 輔助商務(wù)發(fā)展總監(jiān)建立一個(gè)有效的具有競(jìng)爭(zhēng)力的會(huì)議和外賣(mài)戰(zhàn)略包含價(jià)位。 ·?Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 執(zhí)行與監(jiān)督酒店各項(xiàng)活動(dòng)，如慶典，裝飾，新年慶祝活動(dòng)，與會(huì)議宴會(huì)主辦單位的溝通與協(xié)調(diào)等。 ·?Evaluate competitors’ products and price policies twice a year對(duì)競(jìng)爭(zhēng)對(duì)手的價(jià)格和產(chǎn)品進(jìn)行一年兩次的調(diào)查。 ·?Ensure that VIP guests receive the care and service they deserve every day 確保每天的VIP客人得到應(yīng)有的照顧和服務(wù)。 ·?Adhere to the hotel’s security and emergency policies and procedures 堅(jiān)持酒店安全制度、緊急情況處理規(guī)定和程序。 ·?Assist the General Manager in all activities and functions related to the daily operations of the hotel.? 協(xié)助總經(jīng)理完成酒店所有活動(dòng)與相關(guān)運(yùn)作工作，完成總經(jīng)理安排的相關(guān)工作。 ·?Complete relevant tasks assigned by the General Manager 如需要在總經(jīng)理不在時(shí)代理相關(guān)工作。 ·?The Management reserves the right to make changes to this job description at its sole discretion and without advance notice 如有必要，該部門(mén)有權(quán)更改或補(bǔ)充該職位描述。 ·?Carry out any other reasonable duties and responsibilities as assigned 完成任何其他合理的職責(zé)和被指派的職責(zé)。