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DUTIES AND RESPONSIBILITIES工作職責(zé) ·???????? Maximize all revenues for the Hotel, including but not limited to Room and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 使酒店的所有收益最大化，包括并不僅限于客房和宴會和餐飲收入。領(lǐng)導(dǎo)由所有創(chuàng)收部門參與的跨部門決策工作，這些部門包括銷售和市場部、客房部、餐飲服務(wù)部。管理競爭情報(bào)工作的各個(gè)方面；定價(jià)；管理可出租客房和收益底線；分銷渠道；市場細(xì)分組合；接受或拒絕較大團(tuán)隊(duì)的預(yù)訂。 ·???????? Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account. 利用提供的工具（即IBP）并依照洲際酒店集團(tuán)的規(guī)范，以日歷的形式對以下信息進(jìn)行維持、更新和分享：外部活動(dòng)、競爭對手價(jià)格情報(bào)、平均房價(jià)的滲透率（RGI）、商業(yè)客戶的抵店和消費(fèi)習(xí)慣、流失報(bào)告、會議空間分配、攬客率（與餐飲經(jīng)理一起）、總體的和按帳戶的（對于預(yù)訂者而言）忠誠度計(jì)劃滲透率，系統(tǒng)以及通過渠道、細(xì)分市場和客戶得到的客房或非客房收益的趨勢。 ·???????? Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation. 了解酒店效益的組成部分，并以此對來自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評估，以便為將來的定價(jià)和談判提供數(shù)據(jù)。 ·???????? Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses data for these meetings, displaying key facts/trends etc., on the revenue room walls. 協(xié)助召開客房收益會議（由總經(jīng)理主持），并撰寫會議所需的報(bào)告和分析材料，在會議室的墻上展示主要數(shù)據(jù)和趨勢等 ·???????? Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analysing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. 通過分析歷史數(shù)據(jù)和當(dāng)前文件，監(jiān)測并決定功能廳、客房和餐飲場所的需求周期。負(fù)責(zé)跟蹤和分析場所預(yù)訂速度和團(tuán)組入住情況，對團(tuán)組入住以及客人不承認(rèn)預(yù)訂或改變主意的情況進(jìn)行處理 ·???????? Manage the use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Where a yield management system is not installed, then, she or he is responsible for opening or closing Holidex Plus. 每天對收入系統(tǒng)的使用情況進(jìn)行管理，包括負(fù)責(zé)收益底線的操作和每日清單結(jié)余。如果沒有安裝收入管理系統(tǒng)，則應(yīng)負(fù)責(zé)開關(guān)預(yù)訂系統(tǒng)。 ·???????? Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments. 與區(qū)域收益經(jīng)理一起對所有創(chuàng)收部門進(jìn)行年度收益管理審計(jì)。 ·???????? Perform other duties as assigned. May also serve as manager on duty. 完成其它分配的任務(wù)，可能需要擔(dān)任值班經(jīng)理。 QUALIFICATIONS AND REQUIREMENTS任職要求 ·???????? Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred. 市場營銷或相關(guān)專業(yè)學(xué)士及以上學(xué)歷或同等學(xué)歷，4 年及以上服務(wù)業(yè)或酒店業(yè)市場營銷或相關(guān)工作經(jīng)驗(yàn)，需具備直接管理銷售團(tuán)隊(duì)經(jīng)驗(yàn)，需要熟知本地業(yè)務(wù)及業(yè)務(wù)趨勢，必須掌握本地語言，能同時(shí)使用其它語言者優(yōu) 先。 ·???????? Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·???????? Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. 擁有有效的酒店報(bào)價(jià)概念，優(yōu)化收益管理和銷售策略的知識，并具有在給定的市場條件下決定使用哪種概念的能力。 ·???????? Proficient in the use of Microsoft Office 精通微軟辦公軟件 ·???????? Problem solving, analytical, reasoning, motivating, organizational and training abilities. 具有解決問題，推理，號召，組織和培訓(xùn)能力 ·???????? Good writing skills 良好的寫作技能 ·???????? Proficient in English &/or Mandarin 熟練的英語或者普通話 ·???????? Bachelor’s degree in Hotel Administration or Business Administration. 具有酒店管理或商業(yè)管理的學(xué)士學(xué)位。 ·???????? 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred. 3年相關(guān)工作經(jīng)驗(yàn)或類似的管理經(jīng)驗(yàn)，或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景。曾擁從事收入管理或報(bào)價(jià)工作者優(yōu)先考慮。