Job overview職位概述
Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests.? The Bellman performs various errands related to guest’s needs, comfort and satisfaction.
負責(zé)將客人的行李順利送往或送離房間、機場和汽車,并對客人的問詢和申請?zhí)峁﹨f(xié)助。 應(yīng)接服務(wù)員需要從事各種各樣的雜務(wù),以滿足客人的需要,保證其舒適和滿意。
Duties and Responsibilities工作職責(zé)
Assist with heavy packages, coats, suitcase, etc.? being alert to give assistance courteously and quickly, before having to be asked主動協(xié)助客人提重包裹、拿衣服、提手提箱等,向客人提供禮貌和迅速的協(xié)助。
Maintain a willingness to please attitude and give undivided attention to any approaching guest保持令人愉悅的態(tài)度并專心接待每位到來的客人。
Adhere to guest checking in and checking out procedures pertaining to baggage handling在與行李相關(guān)的問題上,遵守客人入住和退房工作程序。
Assist arriving and departing guests by opening and closing car andAssist with heavy packages, coats, suitcase, etc.? being alert to give assistance courteously and quickly, before having to be asked主動協(xié)助客人提重包裹、拿衣服、提手提箱等,向客人提供禮貌和迅速的協(xié)助。