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工作職責(zé)：? 1、結(jié)合公司業(yè)務(wù)發(fā)展需求，為公司尋找和篩選酒店管理輸出潛在項(xiàng)目和合作方；主要拓展格蘭云天·閱品牌酒店。 2、深度挖掘市場(chǎng)潛在資源，重點(diǎn)負(fù)責(zé)業(yè)務(wù)開發(fā)城市及周邊區(qū)域內(nèi)渠道布局的規(guī)劃并積極拓展。 3、收集并掌握酒店行業(yè)政策、市場(chǎng)動(dòng)向，制定項(xiàng)目拓展策略，定期提交年、季、月度的業(yè)績(jī)完成情況分析。 4、跟進(jìn)合作項(xiàng)目，開展項(xiàng)目考察、項(xiàng)目分析、盡職調(diào)查、風(fēng)險(xiǎn)評(píng)估，進(jìn)行市場(chǎng)調(diào)研分析，撰寫項(xiàng)目定位、策劃及實(shí)施方案并提出建議，為項(xiàng)目開發(fā)和運(yùn)營(yíng)管控提供決策支持。 5、實(shí)施開展酒店項(xiàng)目發(fā)展工作，包括項(xiàng)目接洽、業(yè)主溝通、項(xiàng)目調(diào)研、價(jià)值判斷、合同簽約跟進(jìn)等，負(fù)責(zé)合作項(xiàng)目開發(fā)、洽談及合同簽訂工作，負(fù)責(zé)業(yè)主溝通工作和關(guān)系維護(hù)。 6、從簽約完成到開業(yè)前全程的跟進(jìn)及內(nèi)外協(xié)作，確保業(yè)務(wù)順暢開展；與業(yè)主方代表/投資人保持良好溝通。 任職資格：? 1、本科以上學(xué)歷優(yōu)先；? 2、豐富的酒店項(xiàng)目資源和人脈關(guān)系；? 3、熟悉酒店行業(yè)，具備大型酒店集團(tuán)/酒店管理公司項(xiàng)目拓展、業(yè)務(wù)發(fā)展崗位經(jīng)驗(yàn)為佳；? 4、熟悉品牌管理輸出的工作流程及相關(guān)知識(shí)，熟知相關(guān)政策法規(guī)；? 5、良好的表達(dá)能力、溝通協(xié)調(diào)能力、學(xué)習(xí)能力、執(zhí)行力，強(qiáng)烈的責(zé)任心和抗壓能力。

【崗位職責(zé)】 1、負(fù)責(zé)酒店基礎(chǔ)崗位的招聘工作。 2、負(fù)責(zé)酒店外聘人員入職體檢及辦理就業(yè)證、居留證等。 3、負(fù)責(zé)宿舍、員餐等后勤區(qū)域管理。 4、負(fù)責(zé)外包公司管理及費(fèi)用核算。 5、生日會(huì)及其他員工活動(dòng)的組織和策劃。 6、領(lǐng)導(dǎo)安排的其他工作。 【崗位要求】 1、大專以上文化程。 2、有責(zé)任心、和團(tuán)隊(duì)協(xié)作能力。 3、3年以內(nèi)相關(guān)工作經(jīng)驗(yàn)。 4、身體健康、精力充沛、五官端正。

1. 掌握音響工程的基本知識(shí)，對(duì)音響設(shè)備進(jìn)行配置、調(diào)制； 2. 根據(jù)劇目的節(jié)奏完成各種演出的音響操作； 3. 按音響設(shè)計(jì)的意圖體現(xiàn)一般劇目的整體音響效果，會(huì)對(duì)簡(jiǎn)單演出進(jìn)行音響設(shè)計(jì)； 4. 完成各類音響設(shè)備的基本操作 職位要求： 1. 從事本專業(yè)工作2年以上或大專院校相關(guān)專業(yè)畢業(yè)1年以上； 2. 良好的音樂知識(shí)（包括英語(yǔ)歌曲），掌握燈光工程知識(shí)者尤佳。 3. 須具有音樂和/或視聽領(lǐng)域的工作經(jīng)驗(yàn)。 4. 須掌握良好的英語(yǔ)或普通話 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

?Organization of arrivals and transfer to the Hotel and Vessel ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Assistance to guests with lost luggage ?Coordination of airport representative and assisting with passenger travels ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Tour Director desk hours in accordance with the tour layout ?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach ?Offer advice on food/restaurants, shopping, and activities during free time ?Receipt and handling of guest complaints & private guest excursions ?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…) ?Instructing and briefing local guides prior to excursions ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

*雲(yún)頌酒店，為唐舍酒店業(yè)主在阿那亞園區(qū)內(nèi)新酒店項(xiàng)目 1. 歡迎客人并引領(lǐng)客人到合適用餐位置，用專業(yè)的語(yǔ)言和客人交流，為客人引薦菜品、酒水。 2. 準(zhǔn)確掌握餐飲服務(wù)所提供的所有菜品、酒水；了解客人的特殊需求，包括但不限于過敏原、忌口、喜好、不同民族宗教飲食習(xí)慣等。 3. 需學(xué)習(xí)葡萄酒和烈酒基礎(chǔ)知識(shí)和侍酒服務(wù)，能根據(jù)客人喜好推薦酒單上產(chǎn)品，促進(jìn)銷售收入。 4. 保持大堂休息區(qū)和用餐區(qū)干凈整潔，包括但不限于翻臺(tái)、清理桌面及地面、桌布熨燙、桌花維護(hù)等。 5. 按衛(wèi)生要求和規(guī)范操作藥劑、工具等。 6. 按財(cái)務(wù)要求和規(guī)范準(zhǔn)確入賬、記錄財(cái)務(wù)收入等。 7. 配合管家處理和跟進(jìn)客人入住期間一切餐飲要求，包括但不限于送餐入房間、準(zhǔn)備歡迎水果和禮品等。

崗位職責(zé) 1、預(yù)測(cè)市場(chǎng)需求，為酒店?duì)幦∈袌?chǎng)關(guān)鍵時(shí)機(jī)。 2、協(xié)助各下屬酒店公司收益，提高市場(chǎng)份額，同時(shí)取得更好的收益。 3、與下屬酒店公司預(yù)訂部及銷售團(tuán)隊(duì)緊密合作以推動(dòng)針對(duì)性收入，在個(gè)人和團(tuán)隊(duì)預(yù)定中始終堅(jiān)持高標(biāo)準(zhǔn)的客服理念。 4、始終能對(duì)環(huán)境競(jìng)爭(zhēng)，優(yōu)化每間可銷售客房的平均收益。 5、相應(yīng)敏銳的洞察力，在公司里利用收入管理策略的眼光來領(lǐng)導(dǎo)團(tuán)隊(duì)。 6、適當(dāng)調(diào)節(jié)以保證酒店房間銷售和收益，按照標(biāo)準(zhǔn)執(zhí)行并記錄。 7、監(jiān)督各酒店公司房間預(yù)訂流量，節(jié)假日、特定時(shí)間段、OTA平臺(tái)等價(jià)格展示情況，并確保操作系統(tǒng)與公司標(biāo)準(zhǔn)相一致。 8、具備制訂和執(zhí)行營(yíng)業(yè)預(yù)算及經(jīng)營(yíng)計(jì)劃的能力。 9、具備制訂符合下屬酒店公司總體營(yíng)業(yè)目標(biāo)及行動(dòng)方案的能力。 10、負(fù)責(zé)跟蹤和分析預(yù)訂流程，團(tuán)隊(duì)流量，特別關(guān)注和加強(qiáng)團(tuán)隊(duì)預(yù)留房管理，更好的做好團(tuán)隊(duì)適度減量，提高收益。 崗位要求 1、3年以上星級(jí)綜合酒店預(yù)訂收益經(jīng)理崗位工作經(jīng)驗(yàn)； 2、具有團(tuán)隊(duì)協(xié)作能力和管理能力； 3、有較強(qiáng)的創(chuàng)新意識(shí)和創(chuàng)新思維； 4、出色的溝通、計(jì)劃管理和問題解決能力； 5、對(duì)市場(chǎng)不斷變化較有很好的敏感性。

【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語(yǔ)和流利的普通話，掌握其它外語(yǔ)者（法語(yǔ)、日語(yǔ)及韓語(yǔ)等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

你的工作內(nèi)容包括： 1. 活動(dòng)運(yùn)營(yíng)：酒店及其他配套空間的活動(dòng)策劃、籌備、現(xiàn)場(chǎng)執(zhí)行；多線程協(xié)調(diào)，解決突發(fā)狀況，確?；顒?dòng)順利舉辦；活動(dòng)的總結(jié)復(fù)盤與素材留存； 2. 傳播支持：博主和媒體接待，協(xié)助小紅書等新媒體平臺(tái)的運(yùn)營(yíng)； 3. 信息統(tǒng)籌和對(duì)接：對(duì)接設(shè)計(jì)、文案工作以及各類內(nèi)部流程。 5. 酒店籌開及項(xiàng)目支援：協(xié)助酒店及配套空間開業(yè)前準(zhǔn)備；支援阿那亞其他項(xiàng)目，輔助現(xiàn)場(chǎng)活動(dòng)及傳播工作 我們希望你： 1. 思維活躍：對(duì)于圖文內(nèi)容敏感度高，對(duì)于產(chǎn)出內(nèi)容邏輯嚴(yán)謹(jǐn)，并具備一定的審美和創(chuàng)意思維； 2. 善于溝通：卓越的溝通與團(tuán)隊(duì)協(xié)作能力；能夠隨機(jī)應(yīng)變的處理突發(fā)情況，擅長(zhǎng)與內(nèi)外部門人員交流協(xié)調(diào)； 3. 融入環(huán)境：具備較強(qiáng)的自主學(xué)習(xí)能力和探索精神，能快速適應(yīng)并融入各類新環(huán)境； 4. 遵循安排：可接受不定期的出差/外派安排 5. 本科學(xué)歷以上

【崗位要求】 年齡30歲以下，身高（女）168以上，（男）180以上，形象好氣質(zhì)佳； 具有較強(qiáng)的溝通協(xié)調(diào)能力，服務(wù)意識(shí)強(qiáng)； 有空乘或大型商務(wù)接待經(jīng)驗(yàn)2年以上優(yōu)先； 【崗位職責(zé)】 1、負(fù)責(zé)酒店前廳部的接待和管理工作，熟知前廳服務(wù)設(shè)施的功能，處于完好狀態(tài)。 2、配合前廳經(jīng)理做好前臺(tái)日常管理工作。 3、督促管轄區(qū)域員工按照工作程序和標(biāo)準(zhǔn)為賓客提供迅速、準(zhǔn)確、禮貌的服務(wù)。 5、負(fù)責(zé)前廳培訓(xùn)及質(zhì)量跟蹤，及時(shí)處理顧客投訴。 6、嚴(yán)格執(zhí)行服務(wù)標(biāo)準(zhǔn)，協(xié)助前廳經(jīng)理做好文檔工作，努力樹立良好的服務(wù)品牌和公眾形象。 7、協(xié)助酒店與更高一級(jí)領(lǐng)導(dǎo)處理突發(fā)事件。 8、負(fù)責(zé)酒店VIP客戶接待。 9、完成領(lǐng)導(dǎo)交待的其他工作

崗位職責(zé)：? 1、全面負(fù)責(zé)酒店的開業(yè)籌備及經(jīng)營(yíng)管理工作；? 2、建立、健全酒店的組織管理系統(tǒng)，使之合理化、精簡(jiǎn)化、高效化；? 3、負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)；? 4、負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算，提出更新改造和投資計(jì)劃；? 5、落實(shí)酒店年度財(cái)務(wù)預(yù)算，向各部門下達(dá)年度工作指標(biāo)；? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作；? 7、負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹立酒店良好形象；? 8、做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更；? 9、指導(dǎo)培訓(xùn)工作，培養(yǎng)人才，提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求：? 1、?？萍耙陨蠈W(xué)歷，酒店、旅游管理等相關(guān)專業(yè)；? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗(yàn)； 3、具備高端五星級(jí)酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗(yàn)；? 4、熟悉酒店各部門服務(wù)及管理流程；? 5、善于管理和經(jīng)營(yíng)團(tuán)隊(duì)，事業(yè)心強(qiáng)；? 6、有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。

?Responsible for the entire hotel operation onboard ?Ensuring that all hotel departments are managed according to their standards ?Management and motivation of the crew, with emphasis on Department Heads ?Operation of service procedures according to company standards ?Stock ordering for the hotel department (F&B, Housekeeping, equipment, etc.) ?Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules ?Final inspection and receipt of all supplies and deliveries for the hotel department ?Supervision and organization of opening and closing ships at start /end of season ?Active liaison with guests and successful handling of complaints ?Active participation in all onboard events and special functions ?Presence in the galley and restaurant during meal times ?Ensuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel ?Ensuring departmental training according to requirement profile ?Responsible for cost control and adherence to all set budgets ?Daily analysis of debtors in accordance with Receptionist / Night Auditor ?Conduction of stock takes; inventory according to company procedures ?Active participation in loadings

?Responsible for the entire galley operation onboard ?Ensuring professional production and distribution of all meals for guest and crew in accordance with company standards, menu cycle and recipes ?Organisationand execution of F&B related ship functions and special events (e.g. Welcome / Farewell) ?Ensuring food safety, highest level of cleanliness in the galley and production areas at all times in accordance with Viking River Cruise standards & HACCP ?Ordering of all food supplies according to production planning and in cooperation with the Hotel Manager ?Conduction of menu briefings with waiter staff prior to service and instruction of waiters to explain dishes ?Preparation of opening and closing ships at start and end of season ?Supervision, motivation and training of the multi-national galley crew ?Participation in loadings and conduction of quality control ?Responsible for cost control and adherence to set budgets ?Conduction of stock takes; inventory according to company procedure ?Active participation in ship functions, socializing with guests during meal times

1. 根據(jù)度假村管理要求，演唱中英文歌曲 2. 完成度假村安排的演繹任務(wù) 3. 協(xié)助娛樂部的其他工作及活動(dòng)安排 要求： 1. 學(xué)歷不限，音樂相關(guān)專業(yè)畢業(yè)優(yōu)先 2. 有使用樂器的經(jīng)驗(yàn) 3. 熱情開朗，能互動(dòng)，能控場(chǎng)

【崗位職責(zé)】 1、 根據(jù)市場(chǎng)營(yíng)銷經(jīng)理的指示和部門營(yíng)業(yè)目標(biāo)、銷售重點(diǎn)，制定具體的銷售計(jì)劃，并認(rèn)真加以實(shí)施。 2、 協(xié)助部門經(jīng)理進(jìn)行銷售預(yù)測(cè)。 3、 負(fù)責(zé)對(duì)潛在客戶進(jìn)行促銷訪問，與老客戶保持良好關(guān)系，設(shè)法開發(fā)新客戶。 4、?負(fù)責(zé)酒店內(nèi)使用的各種優(yōu)惠卡的發(fā)放和管理工作。 5、? ?處理長(zhǎng)包房、商務(wù)散客等銷售中的日常事務(wù)工作。 【崗位要求】 1、 大專以上學(xué)歷。 2、 掌握一定的財(cái)務(wù)及營(yíng)銷專業(yè)知識(shí)。 3、 語(yǔ)言表達(dá)能力強(qiáng)。 4、 思維清晰，有較強(qiáng)的溝通能力、理解能力及敬業(yè)精神、團(tuán)隊(duì)意識(shí)。

任職資格： - 具有良好的管理和培訓(xùn)能力 - 豐富的西餐及亞洲菜烹飪經(jīng) - 酒店同崗位工作經(jīng)驗(yàn)

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

【崗位職責(zé)】 1、服從上級(jí)的工作安排； 2、按照行李服務(wù)流程和要求，為抵離客人提供行李搬運(yùn)服務(wù)，并將每次運(yùn)送情況做好記錄； 3、協(xié)助做好大堂尋人服務(wù)和在大堂放置各類告示牌，及時(shí)撤換過期的告示牌并搬至指定的存放地點(diǎn)； 4、做好行李服務(wù)設(shè)備的清潔工作； 5、按照服務(wù)流程迎送客人，提供拉門服務(wù)； 6、維護(hù)出入車輛秩序，保證上下客車位和車道暢通； 7、準(zhǔn)確回答客人的詢問，主動(dòng)做好服務(wù)工作； 8、保持崗位周圍的環(huán)境整潔，發(fā)現(xiàn)果皮、紙屑、煙蒂等雜物及時(shí)撿掉； 9、下雨天，為上下車客人撐傘，并為客提供雨具存放及保管，并提供借傘服務(wù)； 10、熟悉酒店各種服務(wù)項(xiàng)目和營(yíng)業(yè)時(shí)間，向客人推銷酒店的各項(xiàng)服務(wù)，介紹酒店客房設(shè)施。了解本市交通、商業(yè)、旅游等方面資料； 11、隨時(shí)聽從接待員的召喚，迅速接受帶房任務(wù)及為客提供物品轉(zhuǎn)接服務(wù)； 12、為客人指路，認(rèn)真回答客人的詢問，盡量滿足客人的需求； 13、負(fù)責(zé)分送郵件、報(bào)刊、報(bào)表、留言單及前廳通知等，并按規(guī)定登記和辦理簽收手續(xù)； 14、受理客人行李寄存及領(lǐng)取，并做好詳細(xì)的存取記錄； 15、協(xié)助大堂副理維持大堂秩序，控制好大堂內(nèi)外的燈光； 16、積極參與酒店和部門組織的各項(xiàng)活動(dòng)，完成上級(jí)交予的各項(xiàng)工作。 【崗位要求】 1、大專以上學(xué)歷，具有1年以上從事前廳服務(wù)工作經(jīng)歷； 2、工作認(rèn)真、作風(fēng)細(xì)致、吃苦耐勞、反應(yīng)靈活；

1、根據(jù)公司人力資源規(guī)劃制定相關(guān)部門的招聘策略、招聘計(jì)劃； 2、負(fù)責(zé)相關(guān)領(lǐng)域的人力資源市場(chǎng)分析，有效管理及優(yōu)化招聘渠道； 3、負(fù)責(zé)相關(guān)部門的具體招聘工作，包括人才篩選、面試、錄用等； 4、建立維護(hù)院校關(guān)系，負(fù)責(zé)校園招聘 5、人力事務(wù)的協(xié)助工作

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

崗位職責(zé) 1、與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系。 2、高效認(rèn)知和掌握銷售線索。 3、代表酒店參加國(guó)際及國(guó)內(nèi)的銷售活動(dòng)。 4、發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn)。 5、仔細(xì)計(jì)劃與客戶的會(huì)面，對(duì)預(yù)定的客戶實(shí)施客戶關(guān)系管理，完成銷售目標(biāo)。 6、在所負(fù)責(zé)的市場(chǎng)區(qū)域內(nèi)，監(jiān)視和報(bào)告市場(chǎng)及競(jìng)爭(zhēng)者的情況。 7、準(zhǔn)備銷售報(bào)告，確保市場(chǎng)及客戶信息的準(zhǔn)確性，以便于工作的跟進(jìn)。 8、積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場(chǎng)內(nèi)營(yíng)造酒店的知名度。 9、在所負(fù)責(zé)的區(qū)域內(nèi)，與市場(chǎng)銷售總監(jiān)一起計(jì)劃銷售攻勢(shì)，并確保其實(shí)現(xiàn)。 10、主動(dòng)參與，完成各種銷售報(bào)告。 11、協(xié)助計(jì)劃和配合銷售活動(dòng)。 12、協(xié)助配合開發(fā)制作所有酒店促銷材料。 13、管理客戶檔案數(shù)據(jù)庫(kù)，手工或以電腦更新客戶檔案。 14、不斷地對(duì)下屬員工給予持續(xù)建議及支持。 15、執(zhí)行上級(jí)要求的任務(wù)，完成市場(chǎng)銷售目標(biāo)。 16、遵守酒店酒店的員工守則。 17、遵守酒店酒店的政策及程序。 18、堅(jiān)持不斷的對(duì)自己的表現(xiàn)進(jìn)行分析評(píng)估。 19、完成上級(jí)交給的其他任務(wù) 崗位要求 1、具備領(lǐng)導(dǎo)才能，了解所負(fù)責(zé)部門對(duì)各職位的責(zé)任。 2、掌握使用互聯(lián)網(wǎng)及其它主要電腦系統(tǒng)的知識(shí)。 3、掌握應(yīng)用銷售及前臺(tái)的電腦系統(tǒng)。 4、了解商務(wù)旅游、旅游業(yè)國(guó)際市場(chǎng)，會(huì)議旅游及餐飲銷售。 5、能夠掌握和理解市場(chǎng)和競(jìng)爭(zhēng)。 6、必須具備良好的中，英文讀寫能力。 7、良好的電腦技能，至少會(huì)使用微軟2003或以上操作系統(tǒng)、微軟辦公軟件2003或更高版本、互聯(lián)網(wǎng)及其它的流行出版軟件。 8、良好的人際交往和溝通技巧。 9、獨(dú)立工作和團(tuán)隊(duì)工作的能力。

Onboard Duties ?Organisationof embarkation and disembarkation ?Ensuring smooth operation of transfers (transfer / luggage / times) ?Coordination of airport representative and assisting with passenger travels ?Handling / filing of cruise, land (if applicable) reports & daily program ?Managing and filing vendor vouchers & onboard bookings ?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires) ?Organisingand presenting guest entertainment (games / lectures / presentations) according to the cruise layout & active guest relation ?Responsible for all public announcements (including bridge commentary) ?Facilitating and assisting guests with onboard cruise bookings ?Travel Concierge desk hours in accordance with the tour layout ?Receipt and handling of guest complaints & private guest excursions. Offer advice on food/restaurants, shopping, and activities during free time Shore Excursion ?Coordination of all excursions including audio equipment ?Liaising with local suppliers (reconfirmation of reservations, busses, guides…) ?Instructing and briefing local guides prior to shore-excursion ?Accompanying of all excursions and walks (with or without local guides) ?Controlling and monitoring of implementation and quality of the excursions

?The holder of the position undertakes not to pass over the company’s information, manuals, information on business developments and EDP data to any third party or publicize or retain same for personal use after leaving the job. ?The company reserves the right to demand compensation for damages in the event of a breach of this instruction and take legal action against the staff. ?Conduct and appearance in accordance