崗位職責/職位描述
Job?Description
職位概述
Provide? fast? and? courteous?? food? and? beverages? service? to?? guests? and? ensure? quality,? presentation?? per ?established standards. Support the team by performing side duties including mise en place preparation, set ?up? of? functions,? mini? bar? operations? and? assisting? with? the? preparation? of? food? and? beverage? services. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.?
完成輔助工作,支持整個餐飲服務(wù)隊伍,例如:協(xié)定準備食物的地方,完善酒店功能,裝配餐飲設(shè)備,操作迷你吧,配合服務(wù)的準備工作。圍繞洲際酒店集團的五個核心價值和品牌精神開展工作,它們是信任,誠實,尊重,團隊精神和服務(wù)精神。遵守當?shù)氐男l(wèi)生和安全法規(guī),或其它適用的規(guī)定,以及品牌規(guī)范和當?shù)氐囊?guī)章制度。
.Payment methods are handled accurately?
正確的處理付款方法
.Food and beverage stock is stored in relation to hotel procedures
按照酒店的規(guī)定存儲餐飲存貨。
.Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部門的規(guī)范和程序提供高標準的餐飲服務(wù)。
.Communicates to his/her superior any difficulties, guest comments and other relevant information
與上級領(lǐng)導(dǎo)交流有關(guān)疑難,客人意見和其它相關(guān)信息。
.Outlet equipment is clean and in good working condition;Equipment is cleaned, sorted and stored in designated area;Glassware is cleaned and polished and stored in designated area;Flatware is cleaned and polished and stored in designated area;China is cleaned and polished and stored in designated area
設(shè)備干凈,設(shè)備分類且存放好;玻璃器皿擦亮;擦亮餐具;清潔瓷器
.Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精飲料服務(wù)歸定,推銷飲料并定時為客人續(xù)酒
Required Qualification
任職要求
.High School or Vocational Certificate in Hotel Management.
高中或酒店管理,餐飲或相關(guān)領(lǐng)域的職業(yè)證書。
.Food service experience with general knowledge of restaurant operations preferred.
擁有食品服務(wù)經(jīng)驗并具有餐廳運營的一般性知識者優(yōu)先考慮。