Job Description
職位概述
Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. ?The Bellman performs various errands related to guest’s needs, comfort and satisfaction.
負責將客人的行李順利送往或送離房間、機場和汽車,并對客人的問詢和申請?zhí)峁﹨f(xié)助,需要從事各種各樣的雜務,以滿足客人的需要,保證其舒適和滿意。
. To guest sell our hotel cars, to improve our revenue. ?
向客人推銷酒店車輛,提高酒店收入
. Adhere to guest checking in and checking out procedures pertaining to baggage handling.?
在與行李相關的問題上,遵守客人入住和退房工作程序。
. Maintain a spotless Porte Cohere and Drive way.?
保持車輛門道和車道的清潔
. Room the guest in accordance with hotel standards.?
按照酒店標準為客人安排房間。
. Arrange transport and coordinate luggage.?
負責安排交通并協(xié)調(diào)行李事宜。
. ? Assist with heavy packages, coats, suitcase, etc. ?being alert to give assistance courteously and quickly, ?
before having to be asked .?
主動協(xié)助客人提重包裹、拿衣服、提手提箱等,向客人提供禮貌和迅速的協(xié)助。
. Assist arriving and departing guests by opening and closing car and taxi doors.?
為來店和離店的客人開關汽車及出租車門。
. Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain.?
當報紙送到后進行適當整理,然后按行李領班的要求將其送至客人房間。
Required Qualification
任職要求
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
具有高中或酒店行政管理,酒店管理或相關的專業(yè)證書。