To provide hotel guests with friendly and unscriptedservice to ensure their experience will be worth remembering.?
為客人提供熱情,周到,超越期望的服務。
To create a meaningful and genuine sense of welcome with the use of the guest's name and to anticipate and respond efficiently to facilitate any requests or guests needs.
創(chuàng)造友好,專業(yè)的工作氛圍例如使用客人的姓名稱呼,滿足客人任何合理的要求。
Ensuring W’s “Whatever/Whenever” service promise isoffered at all times to every guest. Nothing is too difficult and everythingcan be done!
按照酒店隨時/隨需服務理念,每時每刻提供周到服務。體現(xiàn)沒有什么不可能,一切都可以做到!
Being fully aware of the preferences of all arrivalsand in particular, WHO and regular guests.
確保所有VIP和普通客人的喜好都能通過系統(tǒng)知曉,并提供相對應的專業(yè)服務。
您的職責是在遵循凱悅酒店集團的企業(yè)戰(zhàn)略及品牌標準的前提下,協(xié)助保持所在部門的高效營運,并滿足員工、客人及酒店業(yè)主的期望。
You will be responsible?to assist with the?efficient running of?the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting?employee, guest and owner expectations.