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  • 上海 | 10年以上 | 本科
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Company Description Funyard Minor (China) was established in July 2021 as a joint venture between Funyard Hotels & Resorts and world well-known hotel group Minor Hotels. The joint venture is fully responsible for the business development, hotel operations, marketing and brand promotion of the seven Minor Hotels brands, Anantara, NH Collection, Tivoli, NHOW, Avani, NH & Oaks, in Greater China. Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 560?hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Job Description The Head of Operations – China is a senior executive responsible for leading the operational management, performance optimization, and strategic growth of Minor Hotels’ joint venture business in China. This role combines hands-on execution with visionary leadership, ensuring excellence across a diverse portfolio of properties while driving alignment with corporate objectives and joint venture resolutions. The Head of Operations serves as the operational face of Minor Hotels within the joint venture, acting as a key liaison to owners, board members, and local stakeholders. The role demands strong commercial acumen, deep understanding of the Chinese hospitality market, and the ability to manage across functions, brands, and ownership structures. Key Responsibilities Strategic & Operational Leadership Lead and manage all business operations in China in line with board-approved strategies and resolutions. Develop and execute annual operating plans and capital investment strategies for the region. Translate the corporate vision into actionable operational goals, KPIs, and property-level initiatives. Design and oversee an effective organizational structure, governance model, and internal policies/SOPs. Champion innovation, digital integration, and sustainability across the operational landscape. Performance Management & Standards Drive financial and operational performance across all China properties, including GOP, RevPAR, and guest satisfaction targets. Ensure adherence to Minor Hotels’ brand standards and service quality benchmarks. Conduct regular property visits to monitor operational readiness and compliance. Oversee budgeting processes, cost controls, and capital expenditure approvals. Uphold rigorous health, hygiene, and safety protocols in line with local regulations and brand policies. Business Development & Expansion Collaborate with development and JV teams to evaluate new project opportunities and market expansion strategies. Support property onboarding and pre-opening processes to ensure timely, on-brand launches. Partner with commercial leaders to tailor sales, marketing, revenue, and digital strategies to local market needs. Analyze white space opportunities and reposition underperforming assets where appropriate. Stakeholder & Owner Relations Act as the primary operational liaison with joint venture partners, hotel owners, and the JV Board. Maintain high levels of engagement and trust with ownership groups, ensuring transparency and responsiveness. Provide strategic counsel on performance improvement, brand alignment, and conflict resolution. Engage proactively with local authorities and government agencies to ensure regulatory compliance and build goodwill. People & Culture Recruit, develop, and lead senior operational talent across China, including GMs and support office teams (excluding board-appointed roles). Build a high-performance culture grounded in Minor’s values—integrity, accountability, innovation, and guest obsession. Drive succession planning, talent development, and capability building across the organization. Promote inclusivity and cultural adaptability, balancing corporate expectations with local talent dynamics. Qualifications Minimum 15 years’ experience in hospitality operations, with at least 5 years in a senior multi-property leadership role in China or Greater China. Proven track record of managing diverse hotel portfolios with multiple brands and ownership structures. Demonstrated success in leading hotel openings, turnarounds, and commercial repositioning. Experience in joint venture or partnership governance models is highly preferred. Mandarin proficiency strongly preferred; fluency in English required. Required Competencies Leadership & Business Acumen Strategic thinker with the ability to convert vision into results. Deep commercial understanding, including pricing, distribution, brand positioning, and owner ROI expectations. Strong financial literacy and capability to drive and interpret performance metrics. ?Stakeholder Management Politically and culturally astute, with proven ability to manage complex stakeholder landscapes. Confident communicator and negotiator with strong executive presence. Operational Expertise Holistic understanding of hotel operations across Rooms, F&B, Engineering, Finance, HR, and Sales. Familiar with Chinese labor practices, consumer behavior, and digital ecosystems. Passionate about service excellence, operational innovation, and sustainable practices. Core Attributes Results-driven with a high level of ownership and accountability. Collaborative and empowering leadership style. High personal integrity and professionalism. Reporting Line & Key Relationships Reports To:?SVP Operations – Asia (direct), JV Board (functional) Direct Reports:?Hotel General Managers, regional operations, and support teams in China (excluding board-appointed roles) Key Relationships:?Commercial, Finance, HR, Technical Services, Development, JV partners, local authorities
  • 上海-浦東新區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    工作職責(zé):Position Statement We’re hiring a strategic, hands-on marketing leader to own full-funnel marketing across Greater China and Mongolia—from brand building to performance. This role sets the China enterprise marketing strategy and leads multi channel execution to maximize commercial impact and strengthen brand equity. Grounded in consumer insights and business results, you will refine our customer promise, define the marketing strategy, and deliver integrated marketing plans for China, while managing a team and partnering closely across the organization. You’ll collaborate with key stakeholders to create culturally resonant above-the-line and below-the-line campaigns, guiding creative from concept through localized execution. You will rigorously localize and activate global campaigns for Greater China, ensuring brand consistency while maximizing local relevance. Success will be measured by Brand Health Index, revenue, ROI, and hotel-level performance. Are you ready to join the team responsible for leading the marketing strategy for our iconic and award-winning brands?What will I be doing? As the Director, Brand & Enterprise Marketing - GCM, you will be responsible for performing the following tasks to the highest standard:Strategy and Planning? Own the integrated GCM marketing strategy and annual plan across the full funnel (awareness → conversion), aligning with in-country commercial goals and the global enterprise platform.? Translate global brand strategy into China/APAC- ready GTM playbooks: clear segmentation, channel mix, and activation frameworks that localize and operationalize global positioning for China and the region (e.g., content, channels, partnerships, cadence), without revenue framing.? Build an insights-led operating cadence: define the research/analytics roadmap, surface consumer and market insights (incl. China ecosystem), and translate findings into creative briefs, media choices, and ongoing optimization.Integrated Marketing Strategy, Execution, and Enablement? Launch and localize global enterprise strategies to deliver “more stays, more people” by partnering with APAC/Global brand and media teams to bring global platforms to life in GCM—applying rigorous localization, cultural nuance, and compliance—to increase stays, drive guest acquisition and strengthen brand equity.? Design segment-led initiatives from the GTM plan across the full funnel by translating go-to-market playbooks into tailored programs/marketing initiatives for priority segments (e.g., family/leisure, young elite travelers) at each stage—awareness, consideration, and conversion —with clear segment-specific messaging, offers, creatives, channels, partnership, etc.? Lead omnichannel activation by deploying the optimal mix per segment and objective across paid social/search, programmatic, KOL/influencer, content, etc. Lead the team to grow brand buzz, community engagement, influencer cooperation, and UGC, ensuring storytelling is consistent and performance-ready across channels.? Work closely with MECC and eCommerce to better support hotels for both trading and new openings—empowering properties to leverage regional and global campaigns, providing stronger on-the-ground support, and driving more meaningful traffic and bookings to individual hotels/cluster/areas—while delivering practical enablement through clear playbooks, toolkits, and asset packs; include comprehensive social media support across influencers/KOLs, social content and community guidelines, paid social amplification, UGC programs, social listening, and influencer stays/seeding to amplify results? Partner with the Brand Management team on all brand matters—from new brand launches to ongoing positioning, portfolio strategy, identity/voice, messaging, and campaign stewardship—ensuring aligned go-to-market and locally resonant activation across Greater China.? Manage agencies end-to-end by overseeing day-to-day communications, briefs, stand-ups, and reviews; defining SOWs with clear KPIs and SLAs; managing budgets and invoices; ensuring compliance and brand governance; driving performance optimization through reviews and action plans; and leading or supporting agency pitches, RFPs, and transitions to ensure continuity and quality.? Operate a rigorous test-and-learn loop by using consumer insights, brand lift and incrementality testing to refine targeting, creative, and channel mix, then scaling proven tactics.Commercial and Performance Management? Set and own KPIs: Brand Health Index (awareness, consideration, preference), revenue contribution, ROI/ROAS, CPC, CPE and campaign effectiveness.? Implement robust measurement: MMM frameworks, brand lift studies, incrementality testing, and always-on optimization loops in a test-and-learn environment.? Monitor success and improvement opportunities: establish hypotheses, run experiments, and scale proven tactics to maximize return on investment.? Play a critical role in achieving key commercial KPIs—market share, budget delivery, channel mix —through consistent execution, measurement, and optimization.Team Leadership? Lead, coach, and develop a high-performing team with clear goals, regular feedback, and defined growth paths.? Cultivate a culture of collaboration, accountability, experimentation, and continuous learning.? Lead through ambiguity; drive adoption of new processes, tools, and org designs with clear communications and stakeholder alignment.? Set objectives and key results, conduct regular check-ins and reviews, and address performance issues promptly and fairlyGovernance and Compliance? Brand and creative governance: Enforce global brand standards across markets and languages while enabling compliant, culturally relevant localization; maintain approval workflows, rights management, and asset quality checks.? Regulatory and data privacy compliance: Adhere to data-privacy, platform, and regulatory requirements in all markets (including China’s digital ecosystem); ensure compliant data capture, consent, targeting, and measurement in partnership with Legal.? Financial controls and audit readiness: Uphold budgeting controls, invoice accuracy, and spend governance; maintain documentation and evidence for audits, with clear remediation paths for any findings.任職資格:To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:? Experience: 10+ years in integrated marketing, brand leadership, or advertising agency roles, including at least 3+ years of people management and experience operating at the Director level or equivalent scope.? Education: BA/BS in Marketing, Communications, or related field.? Global brand experience: 4+ years working on global brands with proven localization and market adaptation.? Omnichannel expertise: Hands-on experience with integrated, full-funnel programs across China and broader APAC (e.g., paid social/search, programmatic, KOL/influencer, content, partnerships).? Matrix collaboration: Proven success building positive relationships and influencing across a matrixed organization and cross-functional stakeholders.? Executive communication: Ability to confidently distill insights and recommendations to senior executives and owners; strong storytelling and persuasion skills.? Consumer insight–led: Passion for turning consumer insights into impactful strategy, creative, and innovation.It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:? MBA in marketing or related field? Hospitality experience? Multi-lingual knowledge of franchise organizationsWhat will it be like to work for Hilton?Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
  • SPA美體師

    5萬(wàn)-10萬(wàn)
    上海-普陀區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    美容院/會(huì)所/養(yǎng)生館/SPA | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé): 1、積極參與、學(xué)習(xí)門(mén)店芳療技術(shù)培訓(xùn); 2、為客人提供舒適休閑的按摩服務(wù); 3、針對(duì)顧客的身體健康狀況,通過(guò)專業(yè)理療減輕疾病癥狀、改善健康狀況; 4、完成上級(jí)下達(dá)的業(yè)績(jī)指標(biāo)和工作指標(biāo); 5、接待客戶,幫客戶介紹店內(nèi)的項(xiàng)目,并保質(zhì)保量的完成服務(wù)。 任職要求: 1、形象好,氣質(zhì)佳,32歲以內(nèi)。 連鎖店,多門(mén)店招聘,可就近安排。
  • SPA技師

    5萬(wàn)-10萬(wàn)
    上海-普陀區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    美容院/會(huì)所/養(yǎng)生館/SPA | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé): 1、積極參與、學(xué)習(xí)門(mén)店芳療技術(shù)培訓(xùn); 2、為客人提供舒適休閑的按摩服務(wù); 3、針對(duì)顧客的身體健康狀況,通過(guò)專業(yè)理療減輕疾病癥狀、改善健康狀況; 4、完成上級(jí)下達(dá)的業(yè)績(jī)指標(biāo)和工作指標(biāo); 5、接待客戶,幫客戶介紹店內(nèi)的項(xiàng)目,并保質(zhì)保量的完成服務(wù)。 任職要求: 1、形象好,氣質(zhì)佳,32歲以內(nèi)。 連鎖店,多門(mén)店招聘,可就近安排。
  • 柔式SPA技師

    5萬(wàn)-10萬(wàn)
    上海-普陀區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿
    美容院/會(huì)所/養(yǎng)生館/SPA | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé): 1、積極參與、學(xué)習(xí)門(mén)店芳療技術(shù)培訓(xùn); 2、為客人提供舒適休閑的按摩服務(wù); 3、針對(duì)顧客的身體健康狀況,通過(guò)專業(yè)理療減輕疾病癥狀、改善健康狀況; 4、完成上級(jí)下達(dá)的業(yè)績(jī)指標(biāo)和工作指標(biāo); 5、接待客戶,幫客戶介紹店內(nèi)的項(xiàng)目,并保質(zhì)保量的完成服務(wù)。 任職要求: 1、形象好,氣質(zhì)佳,32歲以內(nèi)。 連鎖店,多門(mén)店招聘,可就近安排。
  • 全國(guó) | 10年以上 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 帶薪年假
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 員工生日禮物
    • 年度旅游
    • 人性化管理
    卓越雇主
    卓越雇主
    有限服務(wù)中檔酒店 | 2000人以上
    • 投遞簡(jiǎn)歷
    施柏閣品牌總經(jīng)理崗位職責(zé):? 1.全面負(fù)責(zé)酒店的各項(xiàng)業(yè)務(wù)管理,制定酒店發(fā)展戰(zhàn)略;? 2.負(fù)責(zé)酒店的全面運(yùn)營(yíng)管理,其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計(jì)劃;? 3.制定年度經(jīng)營(yíng)目標(biāo),組織制定、修改、實(shí)施所轄各門(mén)店年度經(jīng)營(yíng)計(jì)劃;? 4.對(duì)酒店內(nèi)各項(xiàng)業(yè)務(wù)活動(dòng)進(jìn)行實(shí)施,并對(duì)酒店內(nèi)各項(xiàng)活動(dòng)及相關(guān)酒店的產(chǎn)品進(jìn)行創(chuàng)新設(shè)計(jì)與實(shí)施;? 5.定期向事業(yè)部提供所轄區(qū)域的酒店市場(chǎng)經(jīng)營(yíng)狀況信息,編制較準(zhǔn)確的供需計(jì)劃,為事業(yè)部的總體經(jīng)營(yíng)布置提供可靠的依據(jù);? 6.定期向事業(yè)部匯報(bào)經(jīng)營(yíng)戰(zhàn)略和計(jì)劃執(zhí)行情況、資金運(yùn)用情況和盈虧情況、機(jī)構(gòu)和人員調(diào)配情況及其他重大事宜;? 7.領(lǐng)導(dǎo)建立所轄各門(mén)店及各部門(mén)與客戶、供應(yīng)商、合作伙伴、上級(jí)主管部門(mén)、政府機(jī)構(gòu)、金融機(jī)構(gòu)、媒體等部門(mén)間順暢的溝通渠道;? 8.依照集團(tuán)的運(yùn)營(yíng)標(biāo)準(zhǔn)經(jīng)營(yíng)管理酒店,突出公司的品牌優(yōu)勢(shì);? 9.負(fù)責(zé)建立酒店的高素質(zhì)管理團(tuán)隊(duì)。? 職位要求:? 1.具有十年或以上的國(guó)際品牌酒店工作經(jīng)驗(yàn)或具有4年國(guó)際品牌酒店行政委員會(huì)成員工作經(jīng)驗(yàn)? 2.需具備酒店開(kāi)業(yè)籌備工作經(jīng)驗(yàn);? 3.良好的職業(yè)素養(yǎng)和對(duì)市場(chǎng)的敏銳力; 4.有較強(qiáng)的溝通協(xié)調(diào)和創(chuàng)新能力,有良好的團(tuán)隊(duì)意識(shí)和領(lǐng)導(dǎo)能力;
  • 全國(guó) | 10年以上 | 本科 | 提供食宿
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 人性化管理
    國(guó)際高端酒店/5星級(jí) | 1-49 人
    • 投遞簡(jiǎn)歷
    Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required
  • 上海-徐匯區(qū) | 10年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    工作職責(zé):What is the job?As General Manager you will manage the day to day leadership, operations and direction of the hotel, maximising on sales and revenue, driving financial returns, driving great guest experience and running a safe hotel. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area as well as managing owner relationship and partnership. Your day to dayPeople ? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy ? Develop, implement and monitor team member succession planning to ensure future bench strength ? Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance ? Oversee HR related actions in accordance with company rules and policies? Effectively managing owner relationship and partnership include all key stake holders Guest Experience? Demonstrate as brand ambassador by maintaining compliance with all required brand and service standards ? Drive improvement in guest satisfaction goals. ? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations ? Speak to guests – ask for their feedback and build relationships Financial? Prepare annual capital, cash flow and sales and marketing plans.? Analyse financials to drive revenues, future profitability and maximum return on investment ? Use distribution channels and technology platforms to drive revenue and maximise market share ? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position Responsible Business? Ensure a safe and secure environment for guests, colleagues and hotel assets ? Act as public relations representative to raise awareness of hotel and brand in local community. ? Drive team member involvement in community organisations, activities and businesses ? Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint任職資格:What we need from you Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience Experience required may vary based on size and complexity of operation Must speak fluent English and Chinese
  • 上海 | 10年以上 | 本科
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    As the Senior Director of Commercial Pre-Opening Greater China (GC), you will lead the end-to-end commercial preparation for all new hotel openings across multiple brands and sub-regions. You are accountable for establishing standardized operating frameworks and cross-functional collaboration mechanisms to ensure timely completion of all pre-opening commercial activities, while laying a solid foundation for post-opening performance. ? Your day to day Strategic Leadership: Develop and continuously optimize commercial pre-opening frameworks for multi-brand portfolio Establish scientific project evaluation models for optimal resource allocation Define KPIs and monitor regional project progress Project Execution Manage multiple parallel pre-opening projects using professional PM methodologies Develop and maintain project management tools (timeline tracking, risk assessment) Ensure a fully on-time completion of critical milestones Proactively identify and resolve project bottlenecks Cross-functional Collaboration Establish corporate-level pre-opening coordination mechanisms Ensure seamless alignment between key business functions Drive solutions for cross-functional challenges Quality Assurance Implement digital dashboards for real-time project monitoring Conduct regular post-mortems to improve opening efficiency Provide on-site support for strategic flagship opening Talent Development Build career pathways for commercial pre-opening managers/specialists Develop future commercial leaders through high-impact projects Establish knowledge management system to capture best practices ? What we need from you Technical Expertise Mastery of hotel commercial systems (IHG systems preferred) Advanced data analysis and decision-making capabilities Professional project management certification preferred (e.g., PMP) Management Competencies Standardization and process optimization mindset Exceptional cross-functional coordination skills Proven ability to deliver complex projects under pressure Track record of managing ≥25 parallel projects Leadership Attributes Balanced strategic thinking and execution focus Talent identification and development aptitude Ability to align short-term targets with long-term objectives
  • 上海-靜安區(qū) | 10年以上 | 本科
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 員工生日禮物
    • 人性化管理
    • 年度旅游
    • 員工餐廳
    • 年終獎(jiǎng)金
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Key Responsibilities: Assistthe General Manager in planning, organizing, staffing, directing andcontrolling the hotel. Responsiblefor hotel operation in the absence of the General Manager? Directthe function of Operations Management and planning in conjunction with General Manager to meet the daily needs of the hotel To analyze current and future market trends toensure revenue potential during high and low demand periods.?Responsible for revenue growth Maintainingthe highest possible departmental revenues and profit margins Establishment of strategic alliances and relationship with key industry and luxury partners Responsible for brand positioning and recognition Responsible for customer retention and loyalty
  • 上海 | 3年以上 | 中專
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 1、對(duì)公司加盟店進(jìn)行產(chǎn)品知識(shí)、手法技能等相關(guān)知識(shí)培訓(xùn)。 2、對(duì)所管理的加盟店開(kāi)展技術(shù)和銷售培訓(xùn),提升加盟店業(yè)績(jī)。 3、市場(chǎng)同類產(chǎn)品信息收集及反饋。 【崗位要求】 1、人品端正、氣質(zhì)佳,有美容美體培訓(xùn)相關(guān)從業(yè)經(jīng)歷。 2、性格活潑開(kāi)朗,善與溝通交流,語(yǔ)言表達(dá)能力強(qiáng),具有良好的職業(yè)素質(zhì)。 3、年齡20-45歲優(yōu)先,能夠出差。 4、醫(yī)學(xué)、護(hù)理、美容、市場(chǎng)營(yíng)銷等專業(yè)中專以上學(xué)歷。 【平臺(tái)】某知名美容品牌項(xiàng)目 【地點(diǎn)】上海地區(qū) 到公司加盟店培訓(xùn)產(chǎn)品 【工作模式】兼職,工作時(shí)間自由 【參考薪資】月收入5-10萬(wàn)以上=1000元/場(chǎng)培訓(xùn) ,提成20% 。 【平臺(tái)亮點(diǎn)】工作自由,收入可觀,提供專業(yè)崗前培訓(xùn),出差包交通費(fèi)、食宿費(fèi)。
  • 上海 | 10年以上 | 本科 | 提供食宿
    • 五險(xiǎn)一金
    • 包吃包住
    • 帶薪年假
    • 節(jié)日禮物
    • 崗位晉升
    • 人性化管理
    • 技能培訓(xùn)
    國(guó)內(nèi)高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 1、 全面負(fù)責(zé)酒店的經(jīng)營(yíng)管理。 2、 建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化。 3、 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 4、 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造。 5、 落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門(mén)下達(dá)年度工作指標(biāo)。 6、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7、 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 8、做好酒店的市場(chǎng)拓展, 建立酒店與客戶、供應(yīng)商、合作伙伴、政府機(jī)構(gòu)、媒體等部門(mén)間順暢的渠道; 【崗位要求】 1、有上海地區(qū)奢華酒店、高端國(guó)際品牌酒店管理經(jīng)驗(yàn)從業(yè)者優(yōu)先考慮; 2、本科及以上學(xué)歷、英語(yǔ)可作為工作語(yǔ)言; 3、職業(yè)形象佳,具有出色的人際交往能力; 4、 有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。
  • 上海 | 3年以上 | 高中
    • 分紅
    • 年終獎(jiǎng)
    • 公積金
    • 旅游
    • 健康體檢
    • 購(gòu)買(mǎi)商業(yè)險(xiǎn)
    • 節(jié)假日福利
    • 社保
    • 帶薪年假
    • 公司產(chǎn)品福利
    • 崗前培訓(xùn)
    醫(yī)療整形/輕醫(yī)美 | 1-49 人
    • 投遞簡(jiǎn)歷
    【職責(zé)內(nèi)容】 1、負(fù)責(zé)對(duì)服務(wù)商及店家進(jìn)行凱麗品牌、專業(yè)品項(xiàng)、鋪墊及銷售方法的培訓(xùn)。 2、對(duì)意向客人,針對(duì)需求項(xiàng)目進(jìn)行溝通鋪墊,配合服務(wù)商邀約到院,協(xié)同成交。 3、根據(jù)集團(tuán)會(huì)議安排,邀約服務(wù)商和客人參加名媛會(huì)、終端成交會(huì)、KSA豐胸直播會(huì)、私密及大健康會(huì)議等。 4、經(jīng)常跟服務(wù)商溝通和互動(dòng),解答其疑惑,盤(pán)點(diǎn)和分析客戶,制定鋪墊和成交計(jì)劃,建立和發(fā)展深度客情。 任職要求: 1、身高158以上,五官端正,熱愛(ài)醫(yī)美。 2、有良好溝通能力,強(qiáng)烈的事業(yè)心和企圖心。 3、有化妝品美妝、美容專業(yè)院線、醫(yī)美渠道、大健康、光電項(xiàng)目、奢侈品、高端百貨、品牌服裝等銷售經(jīng)驗(yàn)尤佳。 我們提供給您: 1、卓越公平的內(nèi)部晉升機(jī)制,有能力就有位置,是金子就有舞臺(tái),晉升路線:市場(chǎng)——帶教導(dǎo)師——團(tuán)隊(duì)長(zhǎng)——市場(chǎng)總監(jiān)——院內(nèi)咨詢總監(jiān),表現(xiàn)優(yōu)異者6個(gè)月-9個(gè)月即可成功晉升。 2、員工享受高增值學(xué)習(xí)機(jī)會(huì),入職有系統(tǒng)培訓(xùn)和市場(chǎng)總監(jiān)傳幫帶,表現(xiàn)優(yōu)異的由公司出資到匯成醫(yī)美、美沃斯、美博會(huì)等培訓(xùn)和學(xué)習(xí),聆聽(tīng)大咖、高手分享,提升專業(yè),拓展視野。 3、員工享受免費(fèi)的豐富工作餐,一葷一素一湯,每周一次或節(jié)假日加大餐; 4、為員工提供免費(fèi)住宿; 5、員工享受社保五險(xiǎn); 6、每季度一次團(tuán)建、聚餐; 7、享受內(nèi)部員工專屬的精細(xì)化醫(yī)美項(xiàng)目操作驚喜價(jià); 凱麗國(guó)際是中國(guó)品牌高端渠道整形集團(tuán),是中央電視臺(tái)《對(duì)話中國(guó)品牌》醫(yī)美行業(yè)唯一受邀嘉賓,旗下有杭州凱麗整形醫(yī)院、寧波凱麗整形醫(yī)院,專注大醫(yī)美、大健康和私美大項(xiàng)目,有行業(yè)爆品KSA豐胸,桃花面、S體雕、蜜桃臀、私密和干細(xì)胞,其中KSA豐胸?fù)碛?2項(xiàng)國(guó)家核心專利,3次挑戰(zhàn)吉尼斯世界紀(jì)錄!
  • 希爾頓酒店總經(jīng)理

    4萬(wàn)-8萬(wàn)
    全國(guó) | 5年以上 | 本科
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國(guó) | 10年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    • 員工體檢
    • 年終獎(jiǎng)金
    國(guó)內(nèi)高端酒店/5星級(jí) | 1000-2000人
    • 投遞簡(jiǎn)歷
    了解國(guó)家有關(guān)酒店行業(yè)的各項(xiàng)政策法規(guī)和高星級(jí)酒店各崗位的業(yè)務(wù)流程,有較豐富的酒店管理知識(shí)和管理經(jīng)驗(yàn),有較強(qiáng)的市場(chǎng)營(yíng)銷、品牌意識(shí)和全局觀,有良好的規(guī)劃能力、團(tuán)隊(duì)建設(shè)能力和應(yīng)變處置能力,有較強(qiáng)的經(jīng)營(yíng)管理能力、市場(chǎng)洞察力和組織協(xié)調(diào)能力,能有效整合資源推進(jìn)酒店經(jīng)營(yíng)目標(biāo)的實(shí)現(xiàn)。
  • 上海 | 8年以上 | 本科 | 食宿面議
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    • 管理規(guī)范
    • 人性化管理
    國(guó)內(nèi)高端酒店/5星級(jí) | 1-49 人
    • 投遞簡(jiǎn)歷
    General manager job content 1. Third-party management, General Manager position of large-scale complex projects; 2. Have many years of work experience in the post of General Manager of a high-star international hotel (at least one period of complete preparation and operation management work experience) 3. Familiar with Third-party hotel management and operation models; and have made outstanding contributions to hotel performance in the past; 4. Good operation management, finance, sales, marketing and revenue optimization, excellent communication and coordination, service awareness and strong execution. 5. Have high quality professionalism and professional manager ethics; 6. Accept the household registration of Hong Kong, Macao, Taiwan and foreign countries, and priority will be given to domestic ones; 7. Age requirement under 50 years old (Must)
  • 酒店總經(jīng)理

    5萬(wàn)-8萬(wàn)
    上海 | 經(jīng)驗(yàn)不限 | 大專 | 提供食宿
    國(guó)際高端酒店/5星級(jí) | 50-99人
    • 投遞簡(jiǎn)歷
    工作地全國(guó) Job Title:? ? ? ? ? ? ? ? ?GENERAL MANAGER 職稱:??????????????????????? 總經(jīng)理 Department:? ? ? ? ? ?Executive Office 部門(mén):??????????????????????? 行政辦公室 Immediate Supervisor:? ? ?Vice President of Hotel Operations 直接上司:? ? ? ? ? ? ? ? ? ? ? ? ? ?中國(guó)區(qū)酒店運(yùn)營(yíng)副總裁 ? JOB SUMMARY: 職位簡(jiǎn)介: RESPONSIBILITIES: 職責(zé) ? 1????? Hotel Pre-opening ? ? ? ? ? ? ?酒店籌開(kāi)業(yè) For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 總經(jīng)理在開(kāi)業(yè)前階段,為新酒店的開(kāi)業(yè)準(zhǔn)備提交全面開(kāi)業(yè)前所有預(yù)算計(jì)劃及支出,制定包含各部門(mén)各階段的詳細(xì)行動(dòng)計(jì)劃的籌開(kāi)計(jì)劃總表來(lái)滿足酒店的順利開(kāi)業(yè)。其他工作,包括: l? Assist in supplying and maintaining all licenses and permit requirements l? 協(xié)助提供和維持所有的執(zhí)照和許可證要求 l? Prepare charts and reports on work progress of constructions exterior and internal décor installations. l? 準(zhǔn)備圖表和對(duì)建筑的外部和內(nèi)部設(shè)施的工作進(jìn)度報(bào)告 l? Prepare the schedules of recruitment’s and staff training plans. l? 準(zhǔn)備計(jì)劃招聘和員工培訓(xùn)計(jì)劃 l? Produce timelines and action plans on services to be rendered at different stages. l? 提供不同時(shí)間段的服務(wù)時(shí)間表和行動(dòng)計(jì)劃表 l? Submit a pre-opening budget for showing the proposed expenditures to be made l? 遞交開(kāi)業(yè)前預(yù)算顯示該支出是由 l? Remuneration package of executives who are under the employment of pro-opening period. l? 擬定開(kāi)業(yè)前的高管薪酬支持體系 l? Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l? 制定員工招聘和培訓(xùn)費(fèi)用補(bǔ)貼,銷售和營(yíng)銷推廣方案,或任何其他的慶?;顒?dòng)開(kāi)幕前要求開(kāi)放 l? Prepare a purchasing plan on operating equipment and utensils required initially. l? 初步準(zhǔn)備采購(gòu)計(jì)劃的操作設(shè)備和用具 l? Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l? 聯(lián)絡(luò)供應(yīng)商,協(xié)商合適的清潔,維護(hù)費(fèi)用,保證害蟲(chóng)滅絕,酒店安全和其他商品及服務(wù)在酒店運(yùn)營(yíng)時(shí)的所需 l? Provide standard pre-opening accounting setup and services. l? 提供標(biāo)準(zhǔn)的開(kāi)業(yè)會(huì)計(jì)設(shè)置和服務(wù) l? Prepare and establish a set of operating policies/procedures, operation and training manual. l? 準(zhǔn)備建立一套標(biāo)準(zhǔn)的經(jīng)營(yíng)政策/程序,操作和培訓(xùn)手冊(cè) l? Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l? 制定國(guó)際和國(guó)內(nèi)的銷售和市場(chǎng)推廣計(jì)劃,包括廣告、公共關(guān)系和其他程序的安全業(yè)務(wù)和酒店預(yù)訂等 l? Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l? 制定的組織圖,編制員工手冊(cè)、工作時(shí)間表、補(bǔ)償機(jī)制及薪資 l? Recruit initial staff and implementation training program. l? 實(shí)施員工招募及培訓(xùn)計(jì)劃 l? Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l? 洽談和特許權(quán),許可證管理的處所內(nèi),承租人,收貨人和其他用戶的酒店設(shè)施。 ? 2. Hotel Daily Operations ? ? 酒店日常運(yùn)營(yíng) ? l? Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l? 保持與酒店業(yè)主和諧的工作關(guān)系,以持續(xù)地保持業(yè)主方對(duì)酒店管理公司的承諾的遵循。按照管理會(huì)議需要,定期參加業(yè)主和管理公司的指導(dǎo)方針會(huì)議。保持積極的態(tài)度,與管理公司和其他酒店的業(yè)主和上級(jí),同事保持良好的溝通。 l? Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l? 保持酒店的順利運(yùn)作,包括管理和執(zhí)行的政策和程序,建立和監(jiān)測(cè)酒店的整體目標(biāo)。每天例行抽查酒店客房,以保證及時(shí)的維修和服務(wù)達(dá)標(biāo) l? Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.? And control the operating service standards to meet the expectations of both guests and owners.? Established operational objectives and action plans with time frame towards achieving goals.? l? 緊密監(jiān)督酒店計(jì)劃及設(shè)置目標(biāo)。為追求利潤(rùn)最大化以及最大限度地降低運(yùn)營(yíng)成本,控制服務(wù)標(biāo)準(zhǔn)流程,滿足顧客及業(yè)主的期望,并建立業(yè)務(wù)目標(biāo)和時(shí)間框架來(lái)實(shí)現(xiàn)酒店的運(yùn)營(yíng)目標(biāo) l? Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.? Make closely monitoring on departmental performance from time to time. l? 監(jiān)督和審查的所有人力資源部員工活動(dòng),如員工激勵(lì)計(jì)劃,員工的發(fā)展和培訓(xùn)計(jì)劃,對(duì)員工的工作效率高等優(yōu)點(diǎn),最大限度地提高員工的士氣,以降低員工流動(dòng)率。確保服務(wù)的效率,有效的團(tuán)隊(duì)合作和管理人員的責(zé)任。緊密監(jiān)測(cè)部門(mén)績(jī)效表現(xiàn) l? Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l? 隔周審查財(cái)務(wù)部門(mén)報(bào)表及部門(mén)主管表現(xiàn),根據(jù)報(bào)表數(shù)據(jù)改變營(yíng)銷計(jì)劃及制定新的財(cái)務(wù)指導(dǎo)。協(xié)助銷售及營(yíng)銷部門(mén)制定的銷售目標(biāo),增加收入,包括客房及餐飲銷售 l? Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l? 建立飯店定位及經(jīng)營(yíng)經(jīng)驗(yàn),具有有效的市場(chǎng)營(yíng)銷和銷售技巧,進(jìn)行市場(chǎng)研究,營(yíng)銷策略和酒店促銷。盡可能親自處理所有的投訴都盡可能回答所有酒店的對(duì)應(yīng)關(guān)系,并在24小時(shí)內(nèi)進(jìn)行有效行政答復(fù) l? Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l? 向業(yè)主公司及酒店管理公司制作并提供所需的月度報(bào)告: -----每月經(jīng)理報(bào)告 ----月末財(cái)務(wù)報(bào)表 ----銷售及營(yíng)銷推廣計(jì)劃 ? JOB REQUIREMENT任職要求 l? Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店業(yè)高星級(jí)酒店工作經(jīng)驗(yàn),并有獨(dú)立運(yùn)營(yíng)或市場(chǎng)拓展經(jīng)驗(yàn); l? Good professional knowledge and good individual work ability; 良好的職業(yè)素養(yǎng)和獨(dú)當(dāng)一面的工作能力; l? Good responsible attitude, dedication and integrity; 高度的責(zé)任心、敬業(yè)精神及誠(chéng)信態(tài)度; l? Good interpersonal, communication and negotiating skills; 良好的與人交流、溝通和談判技巧; l? Be good at analyzing skills and problem solving skills; 精于分析問(wèn)題、專于解決問(wèn)題; l? Be good at team and quick decision, and be accountable decision-marking; 善于團(tuán)隊(duì)管理,用于果斷決策,敢于承擔(dān)責(zé)任; l? Good managing change ability and professional level; 具有較強(qiáng)的應(yīng)變能力及資深的專業(yè)水平。 l? A pleasant personality; 性格開(kāi)朗、親和力強(qiáng); l? Adaptation and accept the frequency business trip; 吃苦精神強(qiáng),適應(yīng)非常規(guī)的出差工作性質(zhì); l? Aim higher. ?????? 勇于進(jìn)取創(chuàng)新,不斷挑戰(zhàn)目標(biāo)。
  • 上海 | 10年以上 | 大專
    • 五險(xiǎn)一金
    • 商業(yè)醫(yī)療保險(xiǎn)
    • 帶薪病假
    • 額外福利假期
    • 節(jié)日禮物
    • 提供免費(fèi)咖啡
    • 周五休閑酒會(huì)
    • 工作周年福利
    • 崗位晉升
    • 國(guó)際化氛圍
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    • 投遞簡(jiǎn)歷
    需對(duì)酒店總體運(yùn)作負(fù)責(zé)。管理及協(xié)調(diào)酒店總體運(yùn)作,對(duì)酒店財(cái)務(wù)業(yè)績(jī)及所有部門(mén)服務(wù)質(zhì)量和水準(zhǔn)負(fù)責(zé)。負(fù)責(zé)對(duì)酒店總體產(chǎn)品的計(jì)劃、開(kāi)發(fā)、執(zhí)行以及評(píng)估,以及對(duì)客服務(wù)和對(duì)員工服務(wù)總體負(fù)責(zé),以確保實(shí)現(xiàn)裸心的愿景與品牌標(biāo)準(zhǔn)、酒店高效運(yùn)轉(zhuǎn)以及提升客戶滿意度與經(jīng)營(yíng)利潤(rùn)。 A.????主要工作職責(zé) CORE RESPONSIBILITIES ·?制定契合新度假村的裸心基因特色運(yùn)營(yíng)方案。 ·?參與設(shè)計(jì)度假村導(dǎo)覽活動(dòng)及餐飲服務(wù)。 ·?監(jiān)督運(yùn)營(yíng)物資設(shè)備采購(gòu),與第三方供應(yīng)商簽訂合約。 ·?作為度假村"品牌形象大使",體現(xiàn)品牌特質(zhì),持續(xù)保障卓越運(yùn)營(yíng)。 ·?統(tǒng)籌管理各部門(mén),與部門(mén)負(fù)責(zé)人保持日常緊密協(xié)作。 ·?完整理解各部門(mén)政策及服務(wù)工作程序。 ·?每日巡視所有部門(mén)區(qū)域,觀察及指正任何不正確行為。 ·?檢查員工人數(shù)、儀容儀表及態(tài)度。 ·??倉(cāng)庫(kù)—庫(kù)房保持有序、清潔、存貨數(shù)量清楚明了以及設(shè)備設(shè)施保持完好。 ·??通過(guò)裸心評(píng)分統(tǒng)監(jiān)控客戶滿意度,親自接待賓客以確保需求被超額滿足。 ·??通過(guò)創(chuàng)新實(shí)踐與收益管理實(shí)現(xiàn)客房收益最大化。 ·??定期向裸心酒店管理公司匯報(bào)工作。 ·??查看及回復(fù)日常運(yùn)作提出的相關(guān)需求。 ·??查看每月、每季度及每年的餐飲/房務(wù)財(cái)務(wù)狀況以及工資預(yù)測(cè)。 ·??監(jiān)督管理并預(yù)測(cè)銷售及成本,在必要時(shí)立即采取調(diào)整措施。 ·??監(jiān)督管理所有部門(mén)每月收益狀況。 ·??向酒店所有成員提供培訓(xùn)、發(fā)展機(jī)會(huì)、職業(yè)紀(jì)律以及積極的支持,確保酒店質(zhì)量的不斷提高。 ·? ?監(jiān)督管理所有經(jīng)理職位的面試及招聘,確保管理團(tuán)隊(duì)的方向、服務(wù)質(zhì)量的發(fā)展的連貫、一致性,維持團(tuán)隊(duì)的積極性及高效性。創(chuàng)造及維護(hù)一個(gè)高質(zhì)量、專業(yè)的工作環(huán)境。 ·??預(yù)測(cè)顧客及員工的需求,快速回復(fù)。與客人建立積極聯(lián)系。 ·??協(xié)助和提供新的市場(chǎng)發(fā)展建議。 ·??遵守公司所有的政策和程序。 ·???完成所有由上級(jí)主管分配的相關(guān)任務(wù)。 B.????任職要求 REQUIREMENTS ·????????酒店管理專業(yè)大專畢業(yè)。 ·????????四星級(jí)以上酒店高級(jí)管理經(jīng)驗(yàn)10年以上。 ·????????了解酒店行業(yè)主要發(fā)展趨勢(shì)。 ·????????具備全面酒店運(yùn)營(yíng)經(jīng)驗(yàn),擅長(zhǎng)提升收益、服務(wù)標(biāo)準(zhǔn)與盈利能力,注重日常運(yùn)營(yíng)細(xì)節(jié)并超越賓客期望。 ·????????具有卓越的財(cái)務(wù)商業(yè)頭腦(制定年度預(yù)算并達(dá)成目標(biāo)是核心職責(zé))。 ·????????具有扎實(shí)的運(yùn)營(yíng)背景, ·????????精通促銷營(yíng)銷及銷售團(tuán)隊(duì)領(lǐng)導(dǎo)。 ·????????擅長(zhǎng)通過(guò)收入流管控、現(xiàn)金流及物業(yè)支出管理酒店財(cái)務(wù)。 ·????????具有出眾的人際交往能力,能妥善處理業(yè)主、同事及各級(jí)員工關(guān)系,能流利使用英語(yǔ)與客人、管理層和同事溝通。 ·????????代表公司維護(hù)業(yè)主關(guān)系。 ·????????通過(guò)系統(tǒng)培訓(xùn)持續(xù)提升員工服務(wù)技能。
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 午餐補(bǔ)貼
    • 領(lǐng)導(dǎo)好
    • 年底雙薪
    • 包吃包住
    • 人性化管理
    • 管理規(guī)范
    卓越雇主
    卓越雇主
    國(guó)內(nèi)高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    崗位職責(zé):? 1、全面負(fù)責(zé)酒店的開(kāi)業(yè)籌備及經(jīng)營(yíng)管理工作;? 2、建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化;? 3、負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo);? 4、負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造和投資計(jì)劃;? 5、落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門(mén)下達(dá)年度工作指標(biāo);? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作;? 7、負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象;? 8、做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更;? 9、指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求:? 1、專科及以上學(xué)歷,酒店、旅游管理等相關(guān)專業(yè);? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗(yàn); 3、具備高端五星級(jí)酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗(yàn);? 4、熟悉酒店各部門(mén)服務(wù)及管理流程;? 5、善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng);? 6、有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。
  • General Manager 總經(jīng)理

    2.5萬(wàn)-7萬(wàn)
    上海 | 5年以上 | 本科 | 提供食宿
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 帶薪年假
    • 技能培訓(xùn)
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補(bǔ)貼
    • 人性化管理
    • 員工生日禮物
    • 年度旅游
    服務(wù)式公寓 | 100-499人
    • 投遞簡(jiǎn)歷
    GM position for properties in tier 1 cities and emerging cities (e.g. Shanghai, Shenzhen, Wuhan, Changsha, Dalian) 儲(chǔ)備總經(jīng)理,工作地點(diǎn)為一線城市和新興城市如上海、深圳、武漢、長(zhǎng)沙、大連等。 Responsible forthe financial performance of the unit both from an operator and an ownership level. 無(wú)論從運(yùn)營(yíng)方還是業(yè)主的角度,對(duì)公寓的財(cái)務(wù)表現(xiàn)負(fù)責(zé)。 Ensureoperations are run in line with laid down guidelines and stipulated proceduresin accordance with the operating manuals and as per the law of the land. 確保公寓根據(jù)當(dāng)?shù)胤煞ㄒ?guī),在指定的方針下有序地、正常地運(yùn)作。 Upkeep and maintenance of the property / physical asset. 維護(hù)和保養(yǎng)公寓內(nèi)的各項(xiàng)財(cái)產(chǎn)。 Custodian of the brand values, credentials and maintain the "sanctity of the brand". 維護(hù)公司的聲譽(yù),確保公司品牌的樹(shù)立。 Build appropriate relationship with the city authorities and other stakeholders. 與當(dāng)?shù)卣捌渌嚓P(guān)人員建立合作聯(lián)系。 Maintain harmonious and disciplined employee relations to ensure appropriate and forward thinking Human Capital Management. 建立一支和諧、紀(jì)律嚴(yán)明的隊(duì)伍,確保合適及擁有前瞻性的人力資源管理。
  • 全國(guó) | 10年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 崗位晉升
    卓越雇主
    卓越雇主
    國(guó)內(nèi)高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    一、Key Responsibilities 職責(zé)概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當(dāng)獨(dú)立的主動(dòng)性和判斷力,為酒店提供領(lǐng)導(dǎo)和方向以確保酒店長(zhǎng)期處于高效的、有效的和贏利的經(jīng)營(yíng)狀態(tài)。 ? 二、Essential Duties and Responsibilities 主要職責(zé)和責(zé)任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經(jīng)營(yíng)計(jì)劃、發(fā)展規(guī)劃及經(jīng)營(yíng)方針,確定酒店管理目標(biāo),領(lǐng)導(dǎo)經(jīng)營(yíng)班子成員開(kāi)展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場(chǎng)變化和發(fā)展情況,制定市場(chǎng)拓展計(jì)劃和價(jià)格體系,適時(shí)提出階段性工作重點(diǎn),并指揮實(shí)施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機(jī)構(gòu)及中層以上管理人員培養(yǎng)和使用,負(fù)責(zé)組織對(duì)部門(mén)經(jīng)理的人事考核和業(yè)績(jī)?cè)u(píng)估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負(fù)責(zé)酒店的市場(chǎng)拓展和財(cái)務(wù)計(jì)劃工作;在權(quán)限內(nèi)負(fù)責(zé)酒店內(nèi)資金調(diào)配,審批資金支出等經(jīng)營(yíng)事宜。 5. Enhance hotel safety management; 加強(qiáng)酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領(lǐng)導(dǎo)交辦的其他工作。 ? 三、Requried Qualifications 資質(zhì)要求 1. Required Skills / Certificate 技能 / 證書(shū) 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語(yǔ)水平:口語(yǔ)與書(shū)寫(xiě)流利為佳 ? Qualifications 資格 1. Team Focused 關(guān)注團(tuán)隊(duì): Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務(wù)及其原因 2. Action Oriented 行動(dòng)導(dǎo)向 Strives to deliver consistently 力爭(zhēng)始終如一的完成工作 Focus on details and standards 關(guān)注個(gè)人工作的細(xì)節(jié)和標(biāo)準(zhǔn) 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場(chǎng) Create a positive environment for changing 為變革創(chuàng)造一個(gè)積極的環(huán)境 4. Business skills 業(yè)務(wù)技能 Understand the short-term opportunities of reform 了解短期的變革機(jī)會(huì) Understand the profit model 了解企業(yè)如何盈利 ? Experience 經(jīng)歷要求 1. Associate degree or above; 全日制大專(含)以上學(xué)歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業(yè)管理等相關(guān)專業(yè)。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級(jí)酒店管理工作經(jīng)驗(yàn)。 4. Hotel management professional knowledge and leadership skills; 酒店專業(yè)知識(shí)及領(lǐng)導(dǎo)能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強(qiáng)的計(jì)劃、組織、溝通、協(xié)調(diào)、領(lǐng)導(dǎo)能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運(yùn)用辦公軟件及相關(guān)管理軟件。 7.Excellent written and verbal communication; 具備優(yōu)秀的書(shū)面和口頭表達(dá)能力。 8. Appreciate Poly culture; 認(rèn)同保利企業(yè)文化。 9. Good Character and Ethics; 有良好的職業(yè)操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴(yán)格遵守國(guó)家法律法規(guī),執(zhí)行企業(yè)各種規(guī)章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強(qiáng),職業(yè)化規(guī)范度高,具有良好的團(tuán)隊(duì)協(xié)作精神,出色的人際交往能力,誠(chéng)實(shí)可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強(qiáng)的工作責(zé)任心和學(xué)習(xí)能力、良好的團(tuán)隊(duì)合作意識(shí)。
  • 辦公會(huì)所主廚

    4萬(wàn)-6萬(wàn)
    上海-浦東新區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 投遞簡(jiǎn)歷
    崗位職責(zé): 1.獨(dú)立負(fù)責(zé)會(huì)所每日所有菜品的策劃、制備與高標(biāo)準(zhǔn)出品。根據(jù)客人忌口及特殊要求調(diào)整菜單和口味。 2.根據(jù)季節(jié)變化和食材供應(yīng),設(shè)計(jì)并更新符合會(huì)所定位的定制化菜單。負(fù)責(zé)食材的采購(gòu)、驗(yàn)收及庫(kù)存管理。 3.管理和指導(dǎo)幫廚完成備料、初加工、清潔等輔助工作,并培養(yǎng)其基本的服務(wù)技能。 4.嚴(yán)格執(zhí)行出品標(biāo)準(zhǔn),對(duì)每一道菜肴的品質(zhì)進(jìn)行嚴(yán)格要求,確保其在風(fēng)味、呈現(xiàn)與溫度上始終如一,保持專業(yè)且穩(wěn)定的水準(zhǔn)。 任職要求: 1.擁有 新榮記、甬府 或同級(jí)(黑珍珠/米其林)知名中餐廳的穩(wěn)定后廚工作經(jīng)驗(yàn)。 2.具備極強(qiáng)的獨(dú)立工作能力和穩(wěn)定性,能高效統(tǒng)籌整個(gè)廚房從備料到出品的全部流程。 3.具備良好的溝通能力,能清晰指導(dǎo)和管理幫廚工作。懂得與服務(wù)環(huán)節(jié)緊密配合,共同保障用餐體驗(yàn)。 4.擁有極高的職業(yè)操守、衛(wèi)生習(xí)慣和對(duì)美食的熱情。嚴(yán)格執(zhí)行食品安全與衛(wèi)生標(biāo)準(zhǔn),確保工作區(qū)域始終整潔、安全、符合規(guī)范。
  • 上海 | 10年以上 | 大專
    • 五險(xiǎn)一金
    • 商業(yè)醫(yī)療保險(xiǎn)
    • 帶薪病假
    • 額外福利假期
    • 節(jié)日禮物
    • 提供免費(fèi)咖啡
    • 周五休閑酒會(huì)
    • 工作周年福利
    • 崗位晉升
    • 國(guó)際化氛圍
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    • 投遞簡(jiǎn)歷
    崗位職責(zé)/職位描述 需對(duì)酒店總體運(yùn)作負(fù)責(zé)。管理及協(xié)調(diào)酒店總體運(yùn)作,對(duì)酒店財(cái)務(wù)業(yè)績(jī)及所有部門(mén)服務(wù)質(zhì)量和水準(zhǔn)負(fù)責(zé)。負(fù)責(zé)對(duì)酒店總體產(chǎn)品的計(jì)劃、開(kāi)發(fā)、執(zhí)行以及評(píng)估,以及對(duì)客服務(wù)和對(duì)員工服務(wù)總體負(fù)責(zé),以確保實(shí)現(xiàn)裸心的愿景與品牌標(biāo)準(zhǔn)、酒店高效運(yùn)轉(zhuǎn)以及提升客戶滿意度與經(jīng)營(yíng)利潤(rùn)。 A.????主要工作職責(zé) CORE RESPONSIBILITIES 制定契合新度假村的裸心基因特色運(yùn)營(yíng)方案。 參與設(shè)計(jì)度假村導(dǎo)覽活動(dòng)及餐飲服務(wù)。 監(jiān)督運(yùn)營(yíng)物資設(shè)備采購(gòu),與第三方供應(yīng)商簽訂合約。 作為度假村"品牌形象大使",體現(xiàn)品牌特質(zhì),持續(xù)保障卓越運(yùn)營(yíng)。 統(tǒng)籌管理各部門(mén),與部門(mén)負(fù)責(zé)人保持日常緊密協(xié)作。 完整理解各部門(mén)政策及服務(wù)工作程序。 每日巡視所有部門(mén)區(qū)域,觀察及指正任何不正確行為。 檢查員工人數(shù)、儀容儀表及態(tài)度。 倉(cāng)庫(kù)—庫(kù)房保持有序、清潔、存貨數(shù)量清楚明了以及設(shè)備設(shè)施保持完好。 通過(guò)裸心評(píng)分統(tǒng)監(jiān)控客戶滿意度,親自接待賓客以確保需求被超額滿足。 通過(guò)創(chuàng)新實(shí)踐與收益管理實(shí)現(xiàn)客房收益最大化。 定期向裸心酒店管理公司匯報(bào)工作。 查看及回復(fù)日常運(yùn)作提出的相關(guān)需求。 查看每月、每季度及每年的餐飲/房務(wù)財(cái)務(wù)狀況以及工資預(yù)測(cè)。 監(jiān)督管理并預(yù)測(cè)銷售及成本,在必要時(shí)立即采取調(diào)整措施。 監(jiān)督管理所有部門(mén)每月收益狀況。 向酒店所有成員提供培訓(xùn)、發(fā)展機(jī)會(huì)、職業(yè)紀(jì)律以及積極的支持,確保酒店質(zhì)量的不斷提高。 監(jiān)督管理所有經(jīng)理職位的面試及招聘,確保管理團(tuán)隊(duì)的方向、服務(wù)質(zhì)量的發(fā)展的連貫、一致性,維持團(tuán)隊(duì)的積極性及高效性。創(chuàng)造及維護(hù)一個(gè)高質(zhì)量、專業(yè)的工作環(huán)境。 預(yù)測(cè)顧客及員工的需求,快速回復(fù)。與客人建立積極聯(lián)系。 協(xié)助和提供新的市場(chǎng)發(fā)展建議。 遵守公司所有的政策和程序。 完成所有由上級(jí)主管分配的相關(guān)任務(wù)。 B.????任職要求 REQUIREMENTS 酒店管理專業(yè)大專畢業(yè)。 四星級(jí)以上酒店高級(jí)管理經(jīng)驗(yàn)10年以上。 了解酒店行業(yè)主要發(fā)展趨勢(shì)。 具備全面酒店運(yùn)營(yíng)經(jīng)驗(yàn),擅長(zhǎng)提升收益、服務(wù)標(biāo)準(zhǔn)與盈利能力,注重日常運(yùn)營(yíng)細(xì)節(jié)并超越賓客期望。 具有卓越的財(cái)務(wù)商業(yè)頭腦(制定年度預(yù)算并達(dá)成目標(biāo)是核心職責(zé))。 具有扎實(shí)的運(yùn)營(yíng)背景, 精通促銷營(yíng)銷及銷售團(tuán)隊(duì)領(lǐng)導(dǎo)。 擅長(zhǎng)通過(guò)收入流管控、現(xiàn)金流及物業(yè)支出管理酒店財(cái)務(wù)。 具有出眾的人際交往能力,能妥善處理業(yè)主、同事及各級(jí)員工關(guān)系,能流利使用英語(yǔ)與客人、管理層和同事溝通。 代表公司維護(hù)業(yè)主關(guān)系。 通過(guò)系統(tǒng)培訓(xùn)持續(xù)提升員工服務(wù)技能。
  • 全國(guó) | 5年以上 | 本科
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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