job overview職位概述
· To manage sales activities and events inline with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel.
按照年度市場(chǎng)銷(xiāo)售計(jì)劃管理銷(xiāo)售工作和活動(dòng)，完成并超越酒店的預(yù)算和銷(xiāo)售戰(zhàn)略目標(biāo)。
At Holiday Inn we want our guests to relax and be themselves which means we need you to:
· Be you by being natural, professional and personable in the way you are with people
· Get ready by taking notice and using your knowledge so that you are prepared for anything
· Show you care by being thoughtful in the way you welcome and connect with guests
· Take action by showing initiative, taking ownership and going the extra mile
在假日酒店?，我們希望賓客能盡情放松、做回自己，這意味著我們的團(tuán)隊(duì)成員要做到：
· 展現(xiàn)真我：在與他人接觸時(shí)真實(shí)自然、形象專業(yè)、積極樂(lè)觀
· 時(shí)刻準(zhǔn)備：注意觀察周?chē)氖挛?，運(yùn)用自己的知識(shí)，做好應(yīng)對(duì)任何事情的準(zhǔn)備
· 體現(xiàn)關(guān)愛(ài)：對(duì)賓客關(guān)切周到、熱誠(chéng)歡迎并與他們心意相通
· 積極行動(dòng)：積極主動(dòng)、盡職盡責(zé)并且要多做一步
Duties and Responsibilities工作職責(zé)
· Monitors competitors activities and assists in marketing intelligence
監(jiān)督競(jìng)爭(zhēng)對(duì)手的活動(dòng)并協(xié)助監(jiān)察市場(chǎng)動(dòng)態(tài)。
· Refers sales leads to appropriate personnel within the InterContinental Hotels Group
在洲際酒店集團(tuán)的范圍內(nèi)將銷(xiāo)售線索提供給適合的人員。
· Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
根據(jù)在銷(xiāo)售策略中既定目標(biāo)，向新的、現(xiàn)有的、有可能的客戶進(jìn)行銷(xiāo)售，并與其談判商定最適合的價(jià)格以爭(zhēng)取最大的利潤(rùn)。
· Services existing business through management of account bases
通過(guò)客戶管理，向現(xiàn)有的客戶提供服務(wù)。
· Sell all facets of the hotel
銷(xiāo)售酒店的所有設(shè)施。
· Manage the corporate head office and the preferred hotel history for that company
管理公司總部檔案和了解公司優(yōu)先使用的酒店記錄。
· Develop and maintain a regular pattern of sales calls, meeting with principals of target market
設(shè)立和保持定期的銷(xiāo)售拜訪模式，與目標(biāo)市場(chǎng)的主要人物會(huì)面。
· Provides direction on, and conducts market research and analysis
指導(dǎo)和進(jìn)行市場(chǎng)調(diào)研和分析。
· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
根據(jù)酒店的營(yíng)業(yè)需要，與業(yè)務(wù)聯(lián)系人、會(huì)務(wù)策劃者、游客和會(huì)展局、旅行社、旅游運(yùn)營(yíng)商、航空公司、公司客戶、政府部門(mén)和其它客人發(fā)展并保持聯(lián)系。
· Builds profile within local market place through attendance at various events and local market place
通過(guò)參與當(dāng)?shù)厥袌?chǎng)的各種活動(dòng)在當(dāng)?shù)厥袌?chǎng)上樹(shù)立良好形象。
· Conduct client interviews
對(duì)客戶進(jìn)行拜訪。
· Entertain clients
招待客戶。
· Plan and conduct familiarization tours and site inspections
策劃并實(shí)施使客人熟悉環(huán)境的現(xiàn)場(chǎng)考察活動(dòng)。
· Travel when required to promote the hotel and develop potential business
需要時(shí)出差對(duì)酒店進(jìn)行推銷(xiāo)，發(fā)展?jié)撛诘臉I(yè)務(wù)機(jī)會(huì)。
· Maintain regular contact with the IHG hotels in your region and the regional reservation office
與所在區(qū)域內(nèi)的洲際酒店集團(tuán)成員和區(qū)域預(yù)訂辦公室保持定期聯(lián)系。
· Monitors existing business and inputs into sales strategy meetings to maximize business
監(jiān)測(cè)現(xiàn)有業(yè)務(wù)，并在銷(xiāo)售策略會(huì)上提出建議以擴(kuò)大業(yè)務(wù)。
· Grows existing business and establishes and pursues leads which will develop business
發(fā)展現(xiàn)有業(yè)務(wù)，并建立和尋找發(fā)展業(yè)務(wù)的機(jī)會(huì)。
· Interfaces with operations on a timely basis
及時(shí)與運(yùn)營(yíng)部門(mén)進(jìn)行溝通。
· Initiates and prepares tenders for business
起動(dòng)和籌備業(yè)務(wù)招標(biāo)工作。
· Assesses sales and marketing data
評(píng)估市場(chǎng)銷(xiāo)售數(shù)據(jù)。
· Assists with the preparation of new products and services
協(xié)助新產(chǎn)品和服務(wù)的準(zhǔn)備工作。
· Assists in the evaluation of sales and marketing activities
協(xié)助評(píng)估市場(chǎng)銷(xiāo)售活動(dòng)。
· Analyses sales mix and likely impact on hotel goals
分析銷(xiāo)售綜合計(jì)劃和可能對(duì)酒店目標(biāo)產(chǎn)生的影響。
· Implement direction from Director of Sales and Marketing and Regional Managers
按市場(chǎng)銷(xiāo)售總監(jiān)與地區(qū)經(jīng)理們的指示執(zhí)行相關(guān)工作。
· Liaison with advertising agency
與廣告機(jī)構(gòu)保持聯(lián)系。
· Stock control of collateral
宣傳品的庫(kù)存控制。
· Collateral input
設(shè)計(jì)宣傳品內(nèi)容。
· Execute advertising/creative briefs in a timely manner
及時(shí)進(jìn)行廣告設(shè)計(jì)的說(shuō)明工作。
· Works with superior on manpower planning and management needs
和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求
· Works with superior in the preparation and management of the Department’s budget
和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行編制和管理部門(mén)預(yù)算。
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
· Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力
· Proficient in the use of Microsoft Office
精通微軟辦公軟件
· Good writing skills
良好的寫(xiě)作技能
Qualifications –
學(xué)歷
· Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
最好具有市場(chǎng)營(yíng)銷(xiāo)，酒店管理，商業(yè)管理或相關(guān)領(lǐng)域的學(xué)士學(xué)位或大專學(xué)歷。
Experience –
經(jīng)驗(yàn)
· 2 years related experience or an equivalent combination of education and experience
2年相關(guān)工作經(jīng)驗(yàn)，或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景。
