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  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    小吃飲品 | 100-499人
    • 投遞簡(jiǎn)歷
    7分甜經(jīng)營(yíng)技巧: 1、確定七分甜奶茶店銷售范圍:明確銷售區(qū)域的邊界,鎖定目標(biāo)客戶。 2、確定七分甜奶茶店產(chǎn)品特質(zhì):對(duì)自己產(chǎn)品了解,進(jìn)一步明確目標(biāo)。 3、確定七分甜奶茶店銷售策略:整合自己的銷售思路,找到一個(gè)獨(dú)特的營(yíng)銷方式,總會(huì)達(dá)到事半功倍的效果。 4、錯(cuò)位經(jīng)營(yíng):進(jìn)行錯(cuò)位營(yíng)銷,發(fā)揮自身獨(dú)特優(yōu)勢(shì)。 5、為顧客著想:站在顧客的立場(chǎng)上,把自己作為顧客來(lái)體驗(yàn)自己店面,用更好的服務(wù)回饋客戶。 6、把握商機(jī):把握時(shí)機(jī),多做一些對(duì)顧客有利的活動(dòng),許多顧客往往就會(huì)“貪小便宜”,從而促使店鋪發(fā)展越來(lái)越快,致 使您的創(chuàng)業(yè)之路更加成功。 7.誠(chéng)信經(jīng)營(yíng):做好生意如做人,只有胸懷坦蕩,才能顯現(xiàn)個(gè)人魅力。要做到心坦蕩,就要立足“誠(chéng)”,俗話說(shuō)“為人不做 虧心事 半夜敲門心不驚”。在零售經(jīng)營(yíng)中,對(duì)顧客一視同仁,以誠(chéng)相待,不圖一時(shí)之快而棄誠(chéng)信于一邊,長(zhǎng)久堅(jiān)持才能“修成正果” 8、投其所好:每個(gè)人顧客的需求都是一樣的,這時(shí)不能張冠李戴,不要因?yàn)橘嶅X而賺錢,而是從顧客的需求出發(fā),多觀察,多傾聽(tīng),為顧客著想,這樣可以提高交易的成功率。
  • 遂寧 | 1年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 1、掌握當(dāng)日客情及餐飲活動(dòng)。 2、參與各項(xiàng)前臺(tái)的工作。發(fā)現(xiàn)并上報(bào)工作中出現(xiàn)的問(wèn)題。 3、掌握當(dāng)天到店及離店的重要賓客,回頭賓客。 4、在賓客到店之前準(zhǔn)備好登記表、鑰匙卡等以確保入住手續(xù)方便、快捷。 5、與住店賓客保持良好溝通以了解賓客之喜惡(喜好),協(xié)助賓客解決疑難事宜。 6、做好每日對(duì)住店賓客的電話拜訪工作,搜集賓客意見(jiàn)并及時(shí)采取跟進(jìn)措施與向上級(jí)反映。 7、在前臺(tái)及大堂與樓層接待及迎送住離店的賓客。 8、協(xié)助入住商務(wù)樓層之賓客辦理登記入住及離店手續(xù)。 【崗位要求】 1、大專以上學(xué)歷,有同崗位工作經(jīng)驗(yàn)2年以上,有良好英文溝通能力。 2、具有良好的服務(wù)意識(shí),團(tuán)隊(duì)協(xié)作精神以及良好的溝通、協(xié)調(diào)和應(yīng)變能力。 3、注重細(xì)節(jié),工作有責(zé)任心,敢于承擔(dān)責(zé)任,執(zhí)行力較強(qiáng)。 4、有上進(jìn)心和良好的學(xué)習(xí)能力和抗壓能力。
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 節(jié)日禮物
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    • 崗位晉升
    • 午餐補(bǔ)貼
    • 管理規(guī)范
    • 員工生日禮物
    • 年底雙薪
    • 包吃包住
    • 人性化管理
    國(guó)內(nèi)高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1. 全面負(fù)責(zé)酒店的經(jīng)營(yíng)管理。 2. 建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化。 3. 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 4. 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造和投資計(jì)劃。 5. 落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門下達(dá)年度工作指標(biāo)。 6. 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 7. 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象。 8. 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 9. 指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。
  • 西廚主管

    4.5千-5.5千
    遂寧 | 2年以上 | 學(xué)歷不限 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    1.監(jiān)督并協(xié)調(diào)廚師和工作人員的活動(dòng)。決定食物的呈現(xiàn)方式,并打造富有裝飾性的食物擺盤。確保上菜時(shí)分量恰當(dāng)、擺放整齊且配有合適的裝飾。監(jiān)控準(zhǔn)備的食物數(shù)量。告知餐飲服務(wù)人員特色菜品和缺貨菜品。準(zhǔn)備特殊餐食或替代菜品。協(xié)助廚師和廚房工作人員完成各項(xiàng)任務(wù)。為廚師提供所需物品。監(jiān)控廚房用品和食材庫(kù)存。維護(hù)食品安全計(jì)劃和食品的廚房日志。確保食品質(zhì)量,若產(chǎn)品不符合規(guī)格,及時(shí)通知經(jīng)理。 2.協(xié)助管理層進(jìn)行招聘、培訓(xùn)、排班、評(píng)估、輔導(dǎo)、紀(jì)律管理以及激勵(lì)和指導(dǎo)員工。遵守公司所有安全與安保政策及程序;向經(jīng)理報(bào)告維護(hù)需求、事故、受傷情況和不安全的工作條件;完成安全培訓(xùn)及相關(guān)認(rèn)證。確保制服及個(gè)人形象整潔、專業(yè);對(duì)專有信息保密;保護(hù)公司資產(chǎn)。滿足客人的服務(wù)需求。使用清晰、專業(yè)的語(yǔ)言與他人交流。與他人建立并維持積極的工作關(guān)系;支持團(tuán)隊(duì)達(dá)成共同目標(biāo);傾聽(tīng)并妥善回應(yīng)其他員工的關(guān)切。確保符合質(zhì)量期望和標(biāo)準(zhǔn)。能夠長(zhǎng)時(shí)間站立、就座或行走。能夠舉高手臂及彎腰至膝蓋以下,包括彎曲、扭轉(zhuǎn)、拉扯和俯身等動(dòng)作。無(wú)需他人協(xié)助,即可移動(dòng)、搬運(yùn)、攜帶、推動(dòng)、拉動(dòng)及放置重量小于或等于 25 磅的物品。按主管要求履行其他合理的工作職責(zé)。 General Kitchen 廚房綜合事務(wù) l??Ensure the quality of the food items andnotify manager if a product does not meet specifications. 確保食品質(zhì)量,若產(chǎn)品不符合規(guī)格,通知經(jīng)理。 l??Follow appropriate personal hygieneprocedures to ensure food served to guests is safe for consumption, includingdisinfecting hands prior to handling food and wearing a hat/hairnet and properfootwear. 遵循適當(dāng)?shù)膫€(gè)人衛(wèi)生程序,確保提供給客人的食物可安全食用,包括在處理食物前對(duì)手部進(jìn)行消毒,佩戴帽子 / 發(fā)網(wǎng)和合適的鞋子。 l??Follow and ensure compliance with food safetyand handling policies and procedures, such as product rotation, First In -First Out (FIFO); dating, labeling, cleaning, and organizingcoolers/freezers/storage areas; and Cold Chain compliance, across all food -related departments and areas. 在所有與食品相關(guān)的部門和區(qū)域,遵循并確保遵守食品安全與處理政策和程序,如產(chǎn)品周轉(zhuǎn)、先進(jìn)先出(FIFO)原則;對(duì)冷藏柜 / 冷凍柜 / 存儲(chǔ)區(qū)域進(jìn)行日期標(biāo)注、標(biāo)簽張貼、清潔和整理;以及冷鏈合規(guī)。 l??Prepare all potentially hazardous foods atthe correct temperature according to the HACCP guidelines. 根據(jù)危害分析與關(guān)鍵控制點(diǎn)(HACCP)指南,在正確的溫度下準(zhǔn)備所有可能有危害的食品。 l??Communicate any assistance needed during busyperiods to the Chef to ensure optimum service to guests. 在繁忙時(shí)段,向廚師說(shuō)明所需的任何協(xié)助,以確保為客人提供最佳服務(wù)。 l??Monitor the quantity of food that is preparedand the portions that are served in to control food waste and ensure that goodfood is not thrown away. 監(jiān)控準(zhǔn)備的食物數(shù)量和供應(yīng)的分量,以控制食物浪費(fèi),確保優(yōu)質(zhì)食物不被丟棄。 l??Check and ensure the correctness of thetemperature of appliances and food using thermostats and thermometers,including monitoring freezer systems, such as fans, drains, and doors, forproper operation, and report issues or problems to facility management. 使用恒溫器和溫度計(jì)檢查并確保電器和食物的溫度正確,包括監(jiān)控冷凍系統(tǒng)(如風(fēng)扇、排水口和門)的正常運(yùn)行情況,并將問(wèn)題報(bào)告給設(shè)施管理部門。 l??Operate ovens, stoves, grills, microwaves,and fryers to prepare foods. 操作烤箱、爐灶、烤架、微波爐和油炸鍋來(lái)準(zhǔn)備食物。 l??Maintain kitchen logs for food safety programcompliance (e.g., A1, A2, QA). 維護(hù)廚房日志,以符合食品安全計(jì)劃要求(如 A1、A2、質(zhì)量保證相關(guān)記錄)。 l??Report maintenance issues immediately toappropriate personnel (i.e., management or maintenance). 立即將維護(hù)問(wèn)題報(bào)告給相關(guān)人員(即管理層或維護(hù)人員)。 l??Maintain up - to - date knowledge of companyFood Safety Programs within assigned area of responsibility, as well as alllocal, state, and federal regulations. 在指定的職責(zé)范圍內(nèi),隨時(shí)掌握公司食品安全計(jì)劃以及所有當(dāng)?shù)?、州和?lián)邦法規(guī)的最新情況。 l??Inform Chef of any excess food items that canbe used in daily specials or elsewhere. 告知廚師任何可用于每日特色菜或其他用途的多余食品。 l??Maintain food logs for all food products(e.g., production charts). 維護(hù)所有食品的記錄(如生產(chǎn)圖表)。 Sanitation andMaintenance 衛(wèi)生與維護(hù) l??Wash and disinfect kitchen area includingtables, tools, knives, and equipment to ensure sanitary conditions and meet thedepartmental standards, including using sanitizers required by healthdepartment. 清洗并消毒廚房區(qū)域,包括桌子、工具、刀具和設(shè)備,以確保衛(wèi)生條件符合部門標(biāo)準(zhǔn),包括使用衛(wèi)生部門要求的消毒劑。 l??Set - up and break down work station withrequired mise en place, tools, equipment and supplies, ensuring items are toestablished specs, ensuring adequate fill of containers, storing itemsappropriately, and cleaning station as appropriate. 設(shè)置和拆除工作區(qū)域,配備所需的準(zhǔn)備工作、工具、設(shè)備和用品,確保物品符合既定規(guī)格,確保容器填充適量,物品存放得當(dāng),并對(duì)工作區(qū)域進(jìn)行適當(dāng)清潔。 l??Follow and ensure compliance with sanitationand cleaning procedures and pest control guidelines, reporting pest controlissues to appropriate personnel. 遵循并確保遵守衛(wèi)生清潔程序和蟲(chóng)害控制指南,將蟲(chóng)害控制問(wèn)題報(bào)告給相關(guān)人員。 Stocking/Receiving 庫(kù)存管理 / 收貨 l??Monitor stock of kitchen supplies and food toidentify needed items and ensure neat and orderly storage, and communicatepotential product shortages, or price changes, to supervisor/manager. 監(jiān)控廚房用品和食品庫(kù)存,確定所需物品,確保儲(chǔ)存整齊有序,并將潛在的產(chǎn)品短缺或價(jià)格變化告知主管 / 經(jīng)理。 Kitchen Tools &Equipment 廚房工具與設(shè)備 l??Use kitchen tools safely and appropriately, includingusing appropriate tools to open cartons, boxes, and cans; keeping knivessharpened; using proper knife handling procedures; using correct knives forparticular food item or specific task; using dry pads when moving hot material;and engaging all appropriate safety devices prior to operating equipment. 安全且恰當(dāng)?shù)厥褂脧N房工具,包括使用合適的工具打開(kāi)紙箱、盒子和罐頭;保持刀具鋒利;采用正確的刀具使用程序;針對(duì)特定食物或任務(wù)使用正確的刀具;搬運(yùn)熱的材料時(shí)使用隔熱墊;在操作設(shè)備前啟動(dòng)所有適當(dāng)?shù)陌踩b置。 l??Use measuring tools (for example, scale,measuring cups, measuring spoons) to precisely measure ingredients and portionsizes. 使用測(cè)量工具(如秤、量杯、量勺)精確測(cè)量食材和分量大小。 Food Preparation 食物準(zhǔn)備 l??Prepare and cook food according to recipes,quality standards, presentation standards, and food preparation checklist,establishing priority items. 根據(jù)食譜、質(zhì)量標(biāo)準(zhǔn)、呈現(xiàn)標(biāo)準(zhǔn)和食物準(zhǔn)備清單準(zhǔn)備和烹飪食物,確定優(yōu)先處理的項(xiàng)目。 l??Test foods to determine if they have beencooked sufficiently, using methods such as tasting, smelling, or piercing themwith utensils. 通過(guò)品嘗、聞味或用器具穿刺等方法,測(cè)試食物是否煮熟。 l??Weigh, measure, and mix ingredients accordingto recipes or personal judgment, using various kitchen utensils and equipment. 根據(jù)食譜或個(gè)人判斷,使用各種廚房用具和設(shè)備稱量、測(cè)量和混合食材。 l??Prepare ingredients for cooking, includingportioning, chopping, and storing food before use. 為烹飪準(zhǔn)備食材,包括在使用前進(jìn)行分量劃分、切碎和儲(chǔ)存。 l??Monitor food quality while preparing food andthroughout the day utilizing the HACCP forms and production charts. 在準(zhǔn)備食物過(guò)程中和全天,利用 HACCP 表格和生產(chǎn)圖表監(jiān)控食品質(zhì)量。 l??Wash and peel (if required) fresh fruits andvegetables to prepare them for cooking or consumption. 清洗并(如有需要)去皮新鮮水果和蔬菜,為烹飪或食用做準(zhǔn)備。 l??Assist cooks and kitchen staff with varioustasks as needed and provide cooks with needed items. 根據(jù)需要協(xié)助廚師和廚房工作人員完成各種任務(wù),并為廚師提供所需物品。 l??Prepare special meals or substitute items,where possible, to satisfy guest requests. 如有可能,準(zhǔn)備特殊餐食或替代菜品,以滿足客人的要求。 l??Supervise and coordinate activities of cooksand workers engaged in food preparation. 監(jiān)督并協(xié)調(diào)從事食物準(zhǔn)備工作的廚師和員工的活動(dòng)。 l??Determine how food should be presented andcreate decorative food displays. 確定食物的呈現(xiàn)方式,并制作裝飾性的食物擺盤。 Set - up 布置 l??Ensure proper portion, arrangement, and foodgarnish to be served to waiters or patrons, according to standards. 按照標(biāo)準(zhǔn),確保提供給服務(wù)員或顧客的食物分量、擺放和裝飾恰當(dāng)。 l??Inform Food & Beverage service staff ofmenu specials and out of stock menu items throughout the meal period. 在用餐期間,告知餐飲服務(wù)人員菜單上的特色菜和缺貨菜品。 l??Serve food (for example, soup, desserts,sides, entrees) in proper portions onto dishes, plates, mugs, and bowls,ensuring proper plate appearance. 將食物(如湯、甜點(diǎn)、配菜、主菜)以適當(dāng)?shù)姆至渴⒎旁诒P子、碟子、杯子和碗中,確保餐盤外觀合適。 Maintenance, Sanitation,and Cleaning Activities 維護(hù)、衛(wèi)生與清潔活動(dòng) l??Ensure food storage areas are clean. 確保食品儲(chǔ)存區(qū)域干凈整潔。 CRITICAL COMPETENCIES 關(guān)鍵能力 Analytical Skills 分析能力 l??Learning 學(xué)習(xí)能力 l??Decision - Making 決策能力 l??Arithmetic Computation 算術(shù)運(yùn)算能力 l??Problem Solving 問(wèn)題解決能力 Interpersonal Skills 人際交往能力 l??Team Work 團(tuán)隊(duì)合作能力 l??Diversity Relations 多元化關(guān)系處理能力 l??Interpersonal Skills 人際交往技巧 l??Customer Service Orientation 客戶服務(wù)導(dǎo)向能力 Communications 溝通能力 l??Listening 傾聽(tīng)能力 l??Communication 溝通能力 l??English Language Proficiency 英語(yǔ)語(yǔ)言能力 Personal Attributes 個(gè)人特質(zhì) l??Dependability 可靠性 l??Safety Orientation 安全意識(shí) l??Positive Demeanor 積極的態(tài)度 l??Adaptability/Flexibility 適應(yīng)性/ 靈活性 l??Presentation 形象展示能力 l??Initiative 主動(dòng)性 l??Integrity 正直 l??Stress Tolerance 抗壓能力 Organization 組織能力 l??Detail Orientation 注重細(xì)節(jié)能力 l??Multi - Tasking 多任務(wù)處理能力 l??Planning and Organizing 規(guī)劃與組織能力 l??Time Management 時(shí)間管理能力 Physical Abilities 身體能力 l??Stamina 耐力 l??Hand - Eye Coordination 手眼協(xié)調(diào)能力 l??Visual Acuity 視力 Stock and Inventory 庫(kù)存管理 l??Food Storage and Rotation 食品儲(chǔ)存與周轉(zhuǎn)能力 Equipment and Tools 設(shè)備與工具使用 l??Temperature Standards 溫度標(biāo)準(zhǔn)知識(shí) l??Thermometer and Thermostat 溫度計(jì)與恒溫器使用 l??Kitchen Tools 廚房工具使用 l??Kitchen Equipment 廚房設(shè)備使用 l??Cleaning Kitchen Tools/Equipment 廚房工具/ 設(shè)備清潔 l??Kitchen Wares 廚房器具知識(shí) l??Kitchen Measurement Tools 廚房測(cè)量工具使用 Basic Cookery 基礎(chǔ)烹飪能力 l??Recipe 食譜運(yùn)用能力 l??Information Retention 信息記憶能力 l??Cooking Standards 烹飪標(biāo)準(zhǔn)掌握 l??Thawing Food 食物解凍知識(shí) l??Measurement 測(cè)量能力 Set - up 布置能力 l??Station Setup 工作區(qū)域設(shè)置能力 Bussing 餐飲服務(wù)輔助 l??Food Handling 食品處理能力 Cleaning and Sanitation 清潔與衛(wèi)生能力 l??Sanitation Systems 衛(wèi)生系統(tǒng)知識(shí)
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Revenue Specialist, Revenue Management Consolidated Center (RMCC) – Asia Pacific maximizes revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Revenue Specialist, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Feed ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任職要求】 What are we looking for? A Revenue Specialist, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s degree or above -2 years of related experience -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Good communication skills -Excellent organization and planning skills -Sound functional knowledge of the day to day management and operation of a Revenue Management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyse data and identify significant trends -Self-motivated -Able to work accurately and effectively under pressure -Competitive -Good personal presentation skills -Warm personality and team spirit -Clear voice and well spoken -Committed and career oriented -Strong in spoken and written English to meet business needs What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 遂寧 | 3年以上 | 中專 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    【崗位職責(zé)】 1、遵守操作規(guī)程及酒店規(guī)章制度。 2、按計(jì)劃?rùn)z修客房,檢修公共區(qū)域,根據(jù)客房損壞情況排出先后次序。 3、負(fù)責(zé)對(duì)空調(diào)系統(tǒng)、暖通設(shè)備(如 boilers、風(fēng)機(jī)盤管、冷卻塔、水泵等)進(jìn)行日常巡檢,實(shí)時(shí)監(jiān)控設(shè)備的運(yùn)行參數(shù),包括溫度、壓力、流量、濕度等,確保設(shè)備在正常范圍內(nèi)運(yùn)轉(zhuǎn)。 4.定期對(duì)空調(diào)和暖通設(shè)備進(jìn)行預(yù)防性保養(yǎng),包括清洗過(guò)濾器、換熱器、冷卻塔填料,檢查電機(jī)、軸承、閥門等部件的運(yùn)行狀況,添加潤(rùn)滑油、緊固連接件等,減少設(shè)備故障發(fā)生率。 5、完成綜合性臨時(shí)任務(wù),如檢查VIP房、監(jiān)督客房、餐廳、大堂等外包大修工作。 6、完成賓客提出的小修工作。 7、完成工程總監(jiān)安排的其它工作。 8、提供客房設(shè)施現(xiàn)狀、公共區(qū)域現(xiàn)狀,提出補(bǔ)救意見(jiàn)。 【崗位要求】 1、初中以上文化程度;2年以上同崗位工作經(jīng)驗(yàn)。 2、以電工優(yōu)先,對(duì)鉗工、管工、空調(diào)、木工、油工專業(yè)知識(shí)有一定的了解,具備一專多能,動(dòng)手能力強(qiáng)。 3、五官端正。 4、身體健康,精力充沛。
  • 遂寧 | 1年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1.在客人入住時(shí),住店期間及結(jié)賬時(shí)提供幫助,根據(jù)相關(guān)萬(wàn)豪酒店標(biāo)準(zhǔn)、政策和制度提供高質(zhì)量的服務(wù)并及時(shí)、有效的、禮貌、友善的處理客人事宜 2.了解酒店的各項(xiàng)信息,房?jī)r(jià),優(yōu)惠以及促銷并知道分別如何應(yīng)對(duì) 3.了解酒店客房,客用品,設(shè)施和其他各項(xiàng)服務(wù)包括餐飲、宴會(huì)、健身中心并能回答相關(guān)問(wèn)題 4.確保每一班進(jìn)行完整的交接班并確認(rèn)不遺漏任何客人有關(guān)事宜。所有的交班記錄本,班次紀(jì)錄以及檢查表保存完整 5.制作有關(guān)報(bào)表,為其它部門提供準(zhǔn)確的接待信息 崗位要求 1.大專以上學(xué)歷,英語(yǔ)良好 2.性格開(kāi)朗、工作踏實(shí),具有較強(qiáng)的服務(wù)意識(shí)、責(zé)任感 3.熟練操作計(jì)算機(jī)軟件 4.相貌端正,身體健康。
  • 開(kāi)發(fā)總監(jiān)

    1.5萬(wàn)-1.8萬(wàn)
    全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    有限服務(wù)中檔酒店 | 100-499人
    • 投遞簡(jiǎn)歷
    1、負(fù)責(zé)華東區(qū)域內(nèi)酒店加盟項(xiàng)目的開(kāi)發(fā)工作; 2、帶領(lǐng)團(tuán)隊(duì)完成項(xiàng)目拓展任務(wù); 3、負(fù)責(zé)尋找適合開(kāi)設(shè)酒店的物業(yè)和發(fā)展?jié)撛谕顿Y人; 4、負(fù)責(zé)對(duì)酒店項(xiàng)目進(jìn)行市場(chǎng)調(diào)研和評(píng)估,并向意向加盟商介紹品牌結(jié)合產(chǎn)品理念、加盟模式、公司政策、樹(shù)立維護(hù)品牌的良好形象; 5、加盟店簽約并協(xié)助籌建; 6、配合執(zhí)行酒店集團(tuán)品牌宣傳及維護(hù)的相關(guān)事宜。 職位要求: 1、國(guó)內(nèi)知名連鎖品牌商務(wù)拓展部門經(jīng)理及以上崗位經(jīng)驗(yàn); 2、全國(guó)金融、地產(chǎn)類經(jīng)理及以上崗位經(jīng)驗(yàn); 3、投資人、物業(yè)方面資源豐富; 4、有較強(qiáng)的談判能力; 5、有組建團(tuán)隊(duì)和帶領(lǐng)團(tuán)隊(duì)的管理能力; 6、思維敏捷、邏輯清晰、勇于挑戰(zhàn)。 薪資結(jié)構(gòu): 綜合工資+績(jī)效+分紅
  • 發(fā)展總監(jiān)

    2萬(wàn)-3萬(wàn)
    全國(guó) | 3年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 人性化管理
    • 年度體檢
    • 員工活動(dòng)豐富
    • 職業(yè)規(guī)劃清晰
    • 發(fā)展迅速
    • 管理規(guī)范
    • 節(jié)日禮物
    • 技能培訓(xùn)
    國(guó)內(nèi)高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    工作職責(zé):? 1、結(jié)合公司業(yè)務(wù)發(fā)展需求,為公司尋找和篩選酒店管理輸出潛在項(xiàng)目和合作方;主要拓展格蘭云天·閱品牌酒店。 2、深度挖掘市場(chǎng)潛在資源,重點(diǎn)負(fù)責(zé)業(yè)務(wù)開(kāi)發(fā)城市及周邊區(qū)域內(nèi)渠道布局的規(guī)劃并積極拓展。 3、收集并掌握酒店行業(yè)政策、市場(chǎng)動(dòng)向,制定項(xiàng)目拓展策略,定期提交年、季、月度的業(yè)績(jī)完成情況分析。 4、跟進(jìn)合作項(xiàng)目,開(kāi)展項(xiàng)目考察、項(xiàng)目分析、盡職調(diào)查、風(fēng)險(xiǎn)評(píng)估,進(jìn)行市場(chǎng)調(diào)研分析,撰寫項(xiàng)目定位、策劃及實(shí)施方案并提出建議,為項(xiàng)目開(kāi)發(fā)和運(yùn)營(yíng)管控提供決策支持。 5、實(shí)施開(kāi)展酒店項(xiàng)目發(fā)展工作,包括項(xiàng)目接洽、業(yè)主溝通、項(xiàng)目調(diào)研、價(jià)值判斷、合同簽約跟進(jìn)等,負(fù)責(zé)合作項(xiàng)目開(kāi)發(fā)、洽談及合同簽訂工作,負(fù)責(zé)業(yè)主溝通工作和關(guān)系維護(hù)。 6、從簽約完成到開(kāi)業(yè)前全程的跟進(jìn)及內(nèi)外協(xié)作,確保業(yè)務(wù)順暢開(kāi)展;與業(yè)主方代表/投資人保持良好溝通。 任職資格:? 1、本科以上學(xué)歷優(yōu)先;? 2、豐富的酒店項(xiàng)目資源和人脈關(guān)系;? 3、熟悉酒店行業(yè),具備大型酒店集團(tuán)/酒店管理公司項(xiàng)目拓展、業(yè)務(wù)發(fā)展崗位經(jīng)驗(yàn)為佳;? 4、熟悉品牌管理輸出的工作流程及相關(guān)知識(shí),熟知相關(guān)政策法規(guī);? 5、良好的表達(dá)能力、溝通協(xié)調(diào)能力、學(xué)習(xí)能力、執(zhí)行力,強(qiáng)烈的責(zé)任心和抗壓能力。
  • 遂寧 | 3年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    • 投遞簡(jiǎn)歷
    Managing Day - to - DayOperations 日常運(yùn)營(yíng)管理 l??Supervises and manages employees. Manages allday - to - day operations. Understands employee positions well enough toperform duties in employees' absence. 監(jiān)督和管理員工。負(fù)責(zé)所有日常運(yùn)營(yíng)工作。充分了解員工崗位,以便在員工缺勤時(shí)能履行其職責(zé)。 l??Maintains service and sanitation standards inrestaurant, bar/lounge and room service areas. 維持餐廳、酒吧 / 酒廊及客房服務(wù)區(qū)域的服務(wù)和衛(wèi)生標(biāo)準(zhǔn)。 l??Reviews staffing levels to ensure that guestservice, operational needs and financial objectives are met. 評(píng)估人員配置水平,確保滿足客戶服務(wù)、運(yùn)營(yíng)需求和財(cái)務(wù)目標(biāo)。 Leading Food andBeverage Team 領(lǐng)導(dǎo)餐飲團(tuán)隊(duì) l??Utilizes interpersonal and communicationskills to lead, influence, and encourage others; advocates soundfinancial/business decision making; demonstrates honesty/integrity; leads byexample. 運(yùn)用人際交往和溝通技巧來(lái)領(lǐng)導(dǎo)、影響和鼓勵(lì)他人;倡導(dǎo)合理的財(cái)務(wù) / 商業(yè)決策;展現(xiàn)誠(chéng)實(shí)正直的品質(zhì);以身作則。 l??Encourages and builds mutual trust, respect,and cooperation among team members. 鼓勵(lì)并在團(tuán)隊(duì)成員之間建立相互信任、尊重與合作。 l??Serves as a role model to demonstrateappropriate behaviors. 充當(dāng)榜樣,展示恰當(dāng)?shù)男袨榕e止。 l??Identifies the developmental needs of othersand coaches, mentors, or otherwise helps others to improve their knowledge orskills. 識(shí)別他人的發(fā)展需求,并通過(guò)指導(dǎo)、輔導(dǎo)或其他方式幫助他人提升知識(shí)或技能。 l??Develops specific goals and plans toprioritize, organize, and accomplish your work. 制定具體目標(biāo)和計(jì)劃,以確定工作的優(yōu)先級(jí)、進(jìn)行組織安排并完成工作。 l??Ensures and maintains the productivity levelof employees. 確保并維持員工的工作效率。 l??Provides the leadership, vision and directionto bring together and prioritize the departmental goals in a way that will beefficient and effective. 提供領(lǐng)導(dǎo)力、愿景和方向,整合部門目標(biāo)并確定其優(yōu)先級(jí),以實(shí)現(xiàn)高效和有效的運(yùn)作。 l??Ensures compliance with all food &beverage policies, standards and procedures by training, supervising, follow -up and hands - on management. 通過(guò)培訓(xùn)、監(jiān)督、跟進(jìn)和親身管理,確保遵守所有餐飲政策、標(biāo)準(zhǔn)和程序。 l??Ensures compliance with all applicable lawsand regulations. 確保遵守所有適用的法律法規(guī)。 l??Ensures compliance with food handling andsanitation standards. 確保遵守食品處理和衛(wèi)生標(biāo)準(zhǔn)。 l??Ensures staff understands local, state andFederal liquor laws. 確保員工了解當(dāng)?shù)?、州和?lián)邦的酒類法律。 l??Establishes and maintains open, collaborativerelationships with employees and ensures employees do the same within the team. 與員工建立并維持開(kāi)放、協(xié)作的關(guān)系,并確保團(tuán)隊(duì)成員之間也如此。 l??Establishes guidelines so employeesunderstand expectations and parameters. 制定指導(dǎo)方針,讓員工了解期望和工作范圍。 l??Monitors alcohol beverage service incompliance with local laws. 監(jiān)督酒水服務(wù),確保其符合當(dāng)?shù)胤伞?Ensuring ExceptionalCustomer Service 確保卓越的客戶服務(wù) l??Provides services that are above and beyondfor customer satisfaction and retention. 提供超越常規(guī)的服務(wù),以提高客戶滿意度和忠誠(chéng)度。 l??Improves service by communicating andassisting individuals to understand guest needs, providing guidance, feedback,and individual coaching when needed. 通過(guò)溝通和幫助員工了解客戶需求,在必要時(shí)提供指導(dǎo)、反饋和個(gè)別輔導(dǎo)來(lái)提升服務(wù)質(zhì)量。 l??Manages day - to - day operations, ensuresthe quality, standards and meets the expectations of the customers on a dailybasis. 管理日常運(yùn)營(yíng),確保每天的服務(wù)質(zhì)量、標(biāo)準(zhǔn)符合客戶期望。 l??Displays leadership in guest hospitality,exemplifies excellent customer service and creates a positive atmosphere forguest relations. 在接待客人方面展現(xiàn)領(lǐng)導(dǎo)力,樹(shù)立卓越客戶服務(wù)的典范,營(yíng)造積極的客戶關(guān)系氛圍。 l??Empowers employees to provide excellentcustomer service. 賦予員工提供優(yōu)質(zhì)客戶服務(wù)的能力。 l??Acts as the guest service role model for therestaurants, sets a good example of excellent customer service and creates apositive atmosphere for guest relations. 擔(dān)任餐廳客戶服務(wù)的榜樣,樹(shù)立優(yōu)質(zhì)客戶服務(wù)的良好范例,營(yíng)造積極的客戶關(guān)系氛圍。 l??Handles guest problems and complaints. 處理客人的問(wèn)題和投訴。 l??Meets with guests on an informal basis duringmeals or upon departure to obtain feedback on quality of food and beverage,service levels and overall satisfaction. 在客人用餐期間或離開(kāi)時(shí)以非正式方式與客人交流,獲取關(guān)于餐飲質(zhì)量、服務(wù)水平和整體滿意度的反饋。 l??Ensures corrective action is taken tocontinuously improve service results. 確保采取糾正措施,持續(xù)提升服務(wù)效果。 l??Incorporates guest satisfaction as acomponent of departmental meetings with a focus on continuous improvement. 將客戶滿意度納入部門會(huì)議內(nèi)容,重點(diǎn)關(guān)注持續(xù)改進(jìn)。 l??Manages service delivery in outlets to ensureexcellent service from point of entry to departure (e.g., greeting fromhostess, speed of order taking and food and beverage delivery, fulfillment ofspecial requests, collection of payment & invitation to return). 管理各營(yíng)業(yè)點(diǎn)的服務(wù)提供,確保從客人進(jìn)門到離開(kāi)都能提供優(yōu)質(zhì)服務(wù)(例如,女招待的問(wèn)候、點(diǎn)單和餐飲送達(dá)的速度、特殊要求的滿足、收款以及邀請(qǐng)客人再次光臨)。 Managing and ConductingHuman Resource Activities 管理和開(kāi)展人力資源活動(dòng) l??Provides guidance and direction tosubordinates, including setting performance standards and monitoringperformance. 為下屬提供指導(dǎo)和方向,包括設(shè)定績(jī)效標(biāo)準(zhǔn)和監(jiān)控績(jī)效。 l??Identifies the educational needs of others,develops formal educational or training programs or classes, and teaches orinstructs others. 識(shí)別他人的教育需求,制定正式的教育或培訓(xùn)計(jì)劃或課程,并進(jìn)行授課或指導(dǎo)。 l??Ensures employees are treated fairly andequitably. Strives to improve employee retention. 確保員工受到公平公正的對(duì)待。努力提高員工留存率。 l??Ensures employees receive on - going trainingto understand guest expectations. 確保員工接受持續(xù)培訓(xùn),以了解客人的期望。 l??Solicits employee feedback, utilizes an"open door" policy and reviews employee satisfaction results toidentify and address employee problems or concerns. 征求員工反饋,采用 “開(kāi)放門” 政策,查看員工滿意度結(jié)果,以識(shí)別和解決員工的問(wèn)題或關(guān)切。 l??Strives to improve service performance. 努力提升服務(wù)績(jī)效。 l??Ensures recognition is taking place acrossareas of responsibility. 確保在各職責(zé)范圍內(nèi)都能對(duì)員工的工作給予認(rèn)可。 AdditionalResponsibilities 其他職責(zé) l??Provides information to supervisors, co -workers, and subordinates by telephone, in written form, e - mail, or inperson. 通過(guò)電話、書(shū)面形式、電子郵件或當(dāng)面向上級(jí)、同事和下屬提供信息。 l??Analyzes information and evaluating resultsto choose the best solution and solve problems. 分析信息并評(píng)估結(jié)果,以選擇最佳解決方案并解決問(wèn)題。 l??Assists servers and hosts on the floor duringmeal periods and high - demand times. 在用餐時(shí)段和需求高峰期在現(xiàn)場(chǎng)協(xié)助服務(wù)員和接待員。 l??Recognizes good quality products andpresentations. 識(shí)別優(yōu)質(zhì)產(chǎn)品和展示。 l??Supervises daily shift operations in absenceof DOFB. 在餐飲總監(jiān)不在時(shí)監(jiān)督日常班次運(yùn)營(yíng)。 l??Oversees the financial aspects of thedepartment including purchasing and payment of invoices. 監(jiān)督部門的財(cái)務(wù)方面,包括采購(gòu)和發(fā)票支付。
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 大專
    • 五險(xiǎn)一金
    • 人性化管理
    • 崗位晉升
    • 管理規(guī)范
    文旅運(yùn)營(yíng)公司 | 1-49 人
    • 投遞簡(jiǎn)歷
    此崗位為酒管公司旗下融悅庭品牌等酒店的招聘崗位,涉及全國(guó)范圍。 餐飲服務(wù)崗位職責(zé): 1. 負(fù)責(zé)本區(qū)域環(huán)境衛(wèi)生及物品擺放; 2. 負(fù)責(zé)本區(qū)域餐前各項(xiàng)準(zhǔn)備工作和餐后的收尾工作; 3. 服從上級(jí)安排,主動(dòng)、熱情服務(wù)賓客; 4. 熟悉菜品知識(shí),掌握重點(diǎn)菜品的營(yíng)銷話術(shù),靈活推薦。 5. 遵守餐廳的各項(xiàng)規(guī)章制度; 6. 完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 前臺(tái)接待崗位職責(zé): 1. 在前臺(tái)提供禮貌和高效的服務(wù); 2. 為到達(dá)和離店客人辦理登記和退房手續(xù); 3. 在賬單系統(tǒng)中修正、更新住店客人的活頁(yè)檔案; 4. 正確地安排到達(dá)客人所需要的房間; 5. 根據(jù)“團(tuán)隊(duì)指引”,為到達(dá)和離店團(tuán)隊(duì)作好所有必需的準(zhǔn)備; 6. 保證按管理層要求做好每日?qǐng)?bào)表和統(tǒng)計(jì)表; 7. 保證每個(gè)備用金有足夠的流通現(xiàn)金,并經(jīng)常進(jìn)行檢查以免短缺; 8. 分別與有關(guān)公司、團(tuán)隊(duì)、客人等再次確認(rèn)所有的到達(dá)預(yù)訂; 9. 嚴(yán)格控制所有的客房鑰匙,如有異常應(yīng)向上級(jí)主管匯報(bào); 10. 完成領(lǐng)導(dǎo)安排的其他工作任務(wù)。 任職條件: 1. 不超過(guò)30周歲; 2. 熟練掌握前臺(tái)、餐飲業(yè)務(wù)知識(shí),熟練運(yùn)用前臺(tái)操作系統(tǒng)、餐飲相關(guān)系統(tǒng)及辦公軟件; 3. 待人熱情友好,在工作中能始終保持微笑服務(wù),認(rèn)真細(xì)致,有責(zé)任心; 4. 普通話流利,英語(yǔ)基礎(chǔ)溝通能力良好; 5. 身體健康,精力充沛,形象氣質(zhì)佳; 6. 具有優(yōu)良的服務(wù)意識(shí)和敬業(yè)精神,能夠適應(yīng)倒班工作制; 7. 實(shí)習(xí)期半年及以上,優(yōu)秀者可轉(zhuǎn)正。
  • 全國(guó) | 10年以上 | 本科 | 食宿面議
    • 五險(xiǎn)一金
    • 補(bǔ)充商業(yè)保險(xiǎn)
    • 帶薪年假
    • 技能培訓(xùn)
    • 年度免費(fèi)體檢
    • 每周下午茶
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    What will I be doing? The cluster DOF role is responsible for the supervision and day to day control of the Finance Department of covered hotels, including but not limited to the timely delivery of financial statements and reports and controlling all assets of the hotel. People Management ? Supervises the Team Member (Team Management) ? Team Development (Mentoring; Training/Guiding) ? Recruitment Reporting & Financial Analysis ? Produces internal financial reports in an accurate and timely manner for the daily work of the Management Team (Month-end Report & Owner Report) ? Is responsible for budgeting and forecasting of annual profit, capital, cash, and other short-term plans ? Review/Implement Finance policies, procedures, and operating guidelines Control & Commercial Awareness: ? Miscellaneous Requests/Activities (Insurance claims; submissions to government agencies; outsourcing contracts/services) ? Operational related investigations/reviews ? Preparation & adherence to External Audits; Internal Audits & any other Audit by local government agencies Direct reports ? Onsite Accountant What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ?University Preferred Commerce Degree in Accounting and Management ? At least 2 years of working experience as Financial Manager or higher position in the hospitality industry ? Previous experience in a managerial operational accounting role ? Fluent in written and spoken English ? Good relationship with the local bank and government agencies ? Thorough knowledge of federal, state and local laws ? Proficient in Microsoft Office applications ? Ability to lead, to provide guidance and to develop team member ? Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends ? A resourceful individual who is creative and able to maintain flexibility ? Line operations management and labor related experience preferred
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 午餐補(bǔ)貼
    • 領(lǐng)導(dǎo)好
    • 年底雙薪
    • 包吃包住
    • 人性化管理
    • 管理規(guī)范
    卓越雇主
    卓越雇主
    國(guó)內(nèi)高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    崗位職責(zé):? 1、全面負(fù)責(zé)酒店的開(kāi)業(yè)籌備及經(jīng)營(yíng)管理工作;? 2、建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化;? 3、負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo);? 4、負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造和投資計(jì)劃;? 5、落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門下達(dá)年度工作指標(biāo);? 6、督促酒店維修保養(yǎng)工作和酒店安全管理工作;? 7、負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象;? 8、做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更;? 9、指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。? 崗位要求:? 1、專科及以上學(xué)歷,酒店、旅游管理等相關(guān)專業(yè);? 2、高端酒店行業(yè)同等職位至少3年工作經(jīng)驗(yàn); 3、具備高端五星級(jí)酒店酒店經(jīng)理/駐店經(jīng)理及以上從業(yè)經(jīng)驗(yàn);? 4、熟悉酒店各部門服務(wù)及管理流程;? 5、善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng);? 6、有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 公寓經(jīng)理 - 00640

    1萬(wàn)-1.8萬(wàn)
    全國(guó) | 5年以上 | 大專 | 食宿面議
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 年底雙薪
    服務(wù)式公寓 | 2000人以上
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1. 獨(dú)立負(fù)責(zé)單體公寓的日常經(jīng)營(yíng)和運(yùn)作,包括客房、前廳、工程、財(cái)務(wù)及采購(gòu)等各項(xiàng)職能工作;2. 確保部門成本及各項(xiàng)費(fèi)用,得以良好的控制,對(duì)公寓的經(jīng)營(yíng)結(jié)果目標(biāo)及各項(xiàng)滿意度負(fù)責(zé); 3. 根據(jù)酒店的運(yùn)營(yíng)標(biāo)準(zhǔn),隨時(shí)對(duì)房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查和更新;? 4. 制定部門的年度預(yù)算,并確保部門的經(jīng)營(yíng)費(fèi)用控制在預(yù)算之內(nèi);? 5. 負(fù)責(zé)與行政、供應(yīng)商及外部人際關(guān)系的維護(hù); 6. 協(xié)助完成公寓新項(xiàng)目開(kāi)發(fā)及拓展任務(wù);? 7. 協(xié)助完成部門人才培養(yǎng)。 任職條件 1.大專以上學(xué)歷,英語(yǔ)口語(yǔ)熟練。? 2.有5年以上同品牌星級(jí)酒店客房或前廳管理工作經(jīng)驗(yàn),客房管理背景優(yōu)先考慮。? 3.熟悉客房部專業(yè)知識(shí),熟練使用電腦;有一定工工程經(jīng)驗(yàn),同時(shí)具備前廳部崗位工作經(jīng)驗(yàn)。? 4.掌握熟悉酒店管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn)。? 5.具有組織協(xié)調(diào)能力、應(yīng)變能力、適應(yīng)能力、經(jīng)營(yíng)能力以及文字表達(dá)能力。? 6.后續(xù)能接受全國(guó)以及海外外派。? 請(qǐng)注意:您的簡(jiǎn)歷信息將會(huì)被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會(huì)采用合理的安全措施來(lái)保護(hù)您的個(gè)人數(shù)據(jù)安全,如您繼續(xù)申請(qǐng)?jiān)撀毼?,即表示您已知曉并認(rèn)可我們的操作。
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 帶薪年假
    • 獎(jiǎng)勵(lì)機(jī)制
    • 晉升空間
    • 職業(yè)發(fā)展
    有限服務(wù)中檔酒店 | 100-499人
    • 投遞簡(jiǎn)歷
    1.負(fù)責(zé)酒店項(xiàng)目調(diào)研分析,選址與評(píng)估,合作談判,配合項(xiàng)目籌建期的各項(xiàng)協(xié)調(diào)工作; 2.3年以上酒店開(kāi)發(fā)經(jīng)驗(yàn),有較為亮眼的簽約履歷; 3.熟悉酒店開(kāi)發(fā)流程,具備優(yōu)秀的工作協(xié)調(diào)能力; 4.熟悉酒店管理合同的條款內(nèi)容,具有較為優(yōu)秀的溝通與談判能力。 5.對(duì)酒店設(shè)計(jì)、工程營(yíng)建、日常運(yùn)營(yíng)也有一定的了解。 工作地點(diǎn):華南、西南、西北、華東、華北、華中
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 年底雙薪
    服務(wù)式公寓 | 2000人以上
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1.在總經(jīng)理帶領(lǐng)下,負(fù)責(zé)酒店的日常經(jīng)營(yíng)管理工作,對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé)。? 2.提出酒店的經(jīng)營(yíng)管理思路,協(xié)助確定酒店年度經(jīng)營(yíng)計(jì)劃,并指揮落實(shí)。 3.協(xié)助建立健全酒店內(nèi)部管理系統(tǒng)、運(yùn)行機(jī)制及各項(xiàng)規(guī)章制度。 4.協(xié)調(diào)各部門關(guān)系。? 5.研究市場(chǎng)發(fā)展趨勢(shì)和客戶需求,推出符合市場(chǎng)趨勢(shì)的酒店產(chǎn)品。? 6.審定酒店的市場(chǎng)營(yíng)銷方案,和客戶滿意度,不斷提高酒店整體經(jīng)營(yíng)狀態(tài)和水平。? 7.提高酒店的管理水平、服務(wù)質(zhì)量。? 8.協(xié)助總經(jīng)理負(fù)責(zé)酒店人才培養(yǎng),提高酒店整體管理水平,員工素質(zhì)和服務(wù)質(zhì)量。 任職條件 1 大專及以上學(xué)歷,酒店管理等相關(guān)專業(yè)。? 2 工作經(jīng)歷主要為國(guó)際品牌酒店,具備同崗位工作經(jīng)驗(yàn)。? 3 具備豐富的酒店籌建籌開(kāi)工作經(jīng)歷,并擔(dān)任關(guān)鍵崗位角色。? 4 熟悉酒店各部門服務(wù)及管理流程,尤其具備豐富的房務(wù)體系專業(yè)知識(shí)。? 5 善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng),富有激情。? 6 有較強(qiáng)的適應(yīng)、溝通、計(jì)劃、決策和綜合判斷能力。? 7 英語(yǔ)可作為工作語(yǔ)言。? 8 能服從崗位工作安排,職業(yè)形象較好。 具體工作城市和業(yè)務(wù),將會(huì)根據(jù)實(shí)際情況進(jìn)行安排和確認(rèn)。 請(qǐng)注意:你的簡(jiǎn)歷信息將會(huì)被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會(huì)采用合理的安全措施來(lái)保護(hù)您的個(gè)人數(shù)據(jù)安全,如您繼續(xù)申請(qǐng)?jiān)撀毼唬幢硎灸阎獣圆⒄J(rèn)可我們的操作。
  • 酒店總經(jīng)理

    2萬(wàn)-3萬(wàn)
    全國(guó) | 10年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 獎(jiǎng)勵(lì)機(jī)制
    • 晉升空間
    • 職業(yè)發(fā)展
    有限服務(wù)中檔酒店 | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1、 有藏區(qū)同樣崗位的工作經(jīng)驗(yàn)。 2、全面負(fù)責(zé)酒店的經(jīng)營(yíng)管理。 3、 建立、健全酒店的組織管理系統(tǒng),使之合理化、精簡(jiǎn)化、高效化。 4、 負(fù)責(zé)實(shí)現(xiàn)酒店的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 5、 負(fù)責(zé)制定酒店的經(jīng)營(yíng)預(yù)算和決算,提出更新改造和投資計(jì)劃。 6、 落實(shí)酒店年度財(cái)務(wù)預(yù)算,向各部門下達(dá)年度工作指標(biāo)。 7、 督促酒店維修保養(yǎng)工作和酒店安全管理工作。 8、 負(fù)責(zé)做好酒店與各界人士的公共關(guān)系,樹(shù)立酒店良好形象。 9、 做好酒店機(jī)構(gòu)設(shè)置、員工編制及重要人事變更。 10、 指導(dǎo)培訓(xùn)工作,培養(yǎng)人才,提高整個(gè)酒店的服務(wù)質(zhì)量和員工素質(zhì)。 崗位要求 1、 本科以上學(xué)歷,相關(guān)管理專業(yè)。 2、 從事星級(jí)酒店工作10年以上,具有8年以上相關(guān)高層管理工作經(jīng)驗(yàn)。 3、 熟悉酒店各部門服務(wù)及管理流程。 4、 善于管理和經(jīng)營(yíng)團(tuán)隊(duì),事業(yè)心強(qiáng)。 5、 有較強(qiáng)的溝通、計(jì)劃、決策和綜合判斷能力。
  • 全國(guó) | 5年以上 | 本科
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補(bǔ)貼
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    職責(zé)描述: 1、負(fù)責(zé)公司酒店項(xiàng)目的業(yè)務(wù)拓展,完成新項(xiàng)目的尋找與開(kāi)拓; 2、根據(jù)公司發(fā)展戰(zhàn)略,擴(kuò)大公司的信息渠道,擴(kuò)大項(xiàng)目在市場(chǎng)的占有率。積極通過(guò)各種渠道收集整理項(xiàng)目信息,安排項(xiàng)目信息整理,跟蹤項(xiàng)目,客戶回訪,挖掘潛在客戶資源; 3、負(fù)責(zé)新項(xiàng)目的SWOT分析與制作; 4、負(fù)責(zé)開(kāi)發(fā)項(xiàng)目的獨(dú)立談判; 5、負(fù)責(zé)與中介機(jī)構(gòu)的合作關(guān)系建立及協(xié)議簽署; 6、負(fù)責(zé)組織酒店項(xiàng)目分析會(huì),根據(jù)各專業(yè)對(duì)項(xiàng)目評(píng)估結(jié)果,完成酒店項(xiàng)目計(jì)劃書(shū)、服務(wù)建議書(shū); 7、負(fù)責(zé)與業(yè)主保持良好溝通,關(guān)注項(xiàng)目進(jìn)度,及時(shí)反饋跟進(jìn)。 任職要求: 1. 大專以上學(xué)歷,有豐富的商務(wù)拓展經(jīng)驗(yàn); 2、熟悉房地產(chǎn)市場(chǎng)或具備良好的酒店投資人人脈關(guān)系,有良好的社會(huì)關(guān)系、社會(huì)資源; 3、有項(xiàng)目獨(dú)立開(kāi)發(fā)成功經(jīng)驗(yàn); 4、良好的溝通、人際交往能力,思路敏捷,敬業(yè)負(fù)責(zé),吃苦耐勞,富有挑戰(zhàn)精神; 5、3年以上開(kāi)發(fā)相關(guān)工作經(jīng)驗(yàn),能適應(yīng)出差; 6、此崗位可以異地辦公。
  • 全國(guó) | 10年以上 | 大專 | 提供食宿
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 午餐補(bǔ)貼
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 節(jié)日禮物
    卓越雇主
    卓越雇主
    有限服務(wù)中檔酒店 | 1000-2000人
    • 投遞簡(jiǎn)歷
    工作職責(zé): 1、負(fù)責(zé)希爾頓歡朋酒店的前期籌備及后期運(yùn)營(yíng)管理工作; 2、指導(dǎo)銷售,參與制定酒店銷售預(yù)算,擬定酒店?duì)I銷計(jì)劃; 3、對(duì)于酒店的發(fā)展和營(yíng)業(yè)額的提高提出可行性操作的建議,以最大的可能提高酒店贏利; 4、具有良好溝通,協(xié)調(diào)能力及服務(wù)意識(shí); 5、熟悉中端及以上酒店運(yùn)營(yíng)管理,具有戰(zhàn)略制定與實(shí)施能力,以及敏銳的市場(chǎng)感知及客戶開(kāi)發(fā)能力; 6、建立符合歡朋的團(tuán)隊(duì),有效的傳播歡朋精神。 任職資格: 1、32-42歲,男女不限; 2、3年中端及以上酒店總經(jīng)理管理經(jīng)驗(yàn)或3年以上高星級(jí)總監(jiān)管理經(jīng)驗(yàn); 3、既往酒店RevPAR≥300,攜程點(diǎn)評(píng)≥4.8優(yōu)先; 4、工作穩(wěn)定,業(yè)績(jī)優(yōu)良,有過(guò)國(guó)際品牌酒店經(jīng)驗(yàn)者優(yōu)先; 5、可接受全國(guó)派遣。 我們提供的福利與機(jī)會(huì): 1.?按標(biāo)準(zhǔn)薪資繳納五險(xiǎn)一金,集團(tuán)提供個(gè)人標(biāo)準(zhǔn)商業(yè)醫(yī)療保險(xiǎn); 2.?希爾頓歡朋(中國(guó))總經(jīng)理培訓(xùn)賦能; 3.?歡朋快樂(lè)大學(xué)的高效能、全方位培育; 4.?“一梯兩線”的多維度晉升成長(zhǎng)機(jī)制; 5.?入職滿一年享品牌標(biāo)準(zhǔn)帶薪年假、法定節(jié)假日; 6.?豐富的“歡朋快樂(lè)日”文化體驗(yàn)活動(dòng); 7.?為總經(jīng)理提供專業(yè)高效、協(xié)同支持的后端團(tuán)隊(duì); 8.?快樂(lè)的工作氛圍,美好的歡朋體驗(yàn)。
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    職位簡(jiǎn)介 作為總經(jīng)理,您將負(fù)責(zé)酒店的日常管理,把控運(yùn)營(yíng)和方向,最大限度提高銷售額和收入,提升財(cái)務(wù)回報(bào),增強(qiáng)賓客體驗(yàn),確保營(yíng)運(yùn)安全。您將引領(lǐng)團(tuán)隊(duì)成員發(fā)展,推行品牌標(biāo)準(zhǔn),打造酒店及品牌在當(dāng)?shù)氐闹?,并有效管理業(yè)主關(guān)系和合作伙伴關(guān)系。 您的日常工作 員工團(tuán)隊(duì) 制定與酒店服務(wù)理念相一致的計(jì)劃和措施,增強(qiáng)團(tuán)隊(duì)融入度 制定、實(shí)施和監(jiān)督團(tuán)隊(duì)成員繼任計(jì)劃,培養(yǎng)后備力量 為團(tuán)隊(duì)成員制定績(jī)效和發(fā)展目標(biāo),并提供指導(dǎo)、輔導(dǎo)和定期反饋,以提高績(jī)效表現(xiàn) 根據(jù)公司規(guī)則和政策監(jiān)督與人力資源相關(guān)的行動(dòng) 有效管理業(yè)主關(guān)系和合作伙伴關(guān)系,包括所有關(guān)鍵利益相關(guān)者 賓客體驗(yàn) 遵守品牌標(biāo)準(zhǔn)和服務(wù)標(biāo)準(zhǔn),履行品牌大使職責(zé) 推動(dòng)客人滿意度目標(biāo)的實(shí)現(xiàn) 與同事和酒店團(tuán)隊(duì)成員合作,建立并實(shí)施滿足或超越賓客期望的服務(wù)和計(jì)劃 積極與客人溝通——詢問(wèn)客人反饋意見(jiàn)并跟進(jìn),建立良好客戶關(guān)系 財(cái)務(wù)回報(bào) 制定酒店年度資金計(jì)劃、現(xiàn)金流計(jì)劃以及市場(chǎng)營(yíng)銷方案。 分析財(cái)務(wù)狀況,提高酒店收入、未來(lái)盈利能力,實(shí)現(xiàn)投資回報(bào)率最大化 利用分銷渠道和技術(shù)平臺(tái)促進(jìn)收入,盡可能擴(kuò)大市場(chǎng)份額 負(fù)責(zé)酒店資金計(jì)劃和資產(chǎn)管理工作,與業(yè)主協(xié)作,保持或提高酒店的市場(chǎng)領(lǐng)先地位 企業(yè)責(zé)任 為客人及團(tuán)隊(duì)成員提供安心可靠的環(huán)境,保障酒店資產(chǎn)安全 作為公共關(guān)系代表,提高酒店和品牌在本地市場(chǎng)的認(rèn)知度 推動(dòng)團(tuán)隊(duì)成員積極參與社區(qū)組織、活動(dòng)和商業(yè)業(yè)務(wù) 制定并實(shí)施環(huán)保行動(dòng)計(jì)劃,采取措施減少酒店的碳足跡 我們對(duì)您的要求???????????? 酒店管理、工商管理專業(yè)學(xué)士學(xué)位/ 高等教育資格或同等學(xué)歷 5~10年酒店管理經(jīng)驗(yàn),或教育背景加工作經(jīng)驗(yàn)達(dá)到同等水平 所需經(jīng)驗(yàn)可能因酒店規(guī)模和業(yè)務(wù)復(fù)雜程度而異 能說(shuō)流利的中文,能使用英文作為工作語(yǔ)言
  • 儲(chǔ)備總經(jīng)理

    1.5萬(wàn)-2萬(wàn)
    全國(guó) | 10年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 獎(jiǎng)勵(lì)機(jī)制
    • 晉升空間
    • 職業(yè)發(fā)展
    有限服務(wù)中檔酒店 | 100-499人
    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1、 維護(hù)公司形象積,極提高服務(wù)意識(shí); 2、 協(xié)助總經(jīng)理確立酒店的經(jīng)營(yíng)計(jì)劃(月、季、年)、發(fā)展規(guī)劃及經(jīng)營(yíng)方針,制定酒店的經(jīng)營(yíng)管理目標(biāo),配合總經(jīng)理做好酒店的經(jīng)營(yíng)管理工作; 3、 按照酒店經(jīng)營(yíng)和服務(wù)的規(guī)范要求及質(zhì)量標(biāo)準(zhǔn),協(xié)助總經(jīng)理制定完善酒店的各項(xiàng)規(guī)章制度,建立健全內(nèi)部組織系統(tǒng),協(xié)調(diào)各部門關(guān)系,建立內(nèi)部合理而有效的運(yùn)行機(jī)制; 4、 協(xié)助總經(jīng)理做好酒店的市場(chǎng)拓展、人力資源開(kāi)發(fā)和計(jì)劃財(cái)務(wù)工作; 5、 協(xié)助總經(jīng)理做好酒店的安全管理,切實(shí)抓好酒店的安全生產(chǎn)、食品衛(wèi)生和治安、消防管理工作; 6、 協(xié)助總經(jīng)理做好酒店資產(chǎn)管理,控制酒店?duì)I銷成本,減少浪費(fèi),提高經(jīng)濟(jì)效益; 7、 負(fù)責(zé)重要客人的接待工作,保持與社會(huì)各界的廣泛聯(lián)系,塑造企業(yè)良好的內(nèi)、外部形象; 8、 協(xié)助總經(jīng)理做好酒店的行政及后勤管理工作,重點(diǎn)抓好固定資產(chǎn)的維護(hù)保養(yǎng)、更新和能源管理工作; 9、 協(xié)助總經(jīng)理完成公司下達(dá)的各項(xiàng)指標(biāo),負(fù)責(zé)檢查酒店以崗位責(zé)任制為起點(diǎn)的《政策與程序》等管理制度的落實(shí)執(zhí)行情況; 10、 協(xié)助總經(jīng)理建立酒店與客戶、供應(yīng)商、合作伙伴、上級(jí)主管、政府機(jī)構(gòu)、金融機(jī)構(gòu)、媒體等部門間順暢的渠道; 11、 建立酒店內(nèi)部良好的溝通渠道,協(xié)調(diào)各部門關(guān)系; 12、 營(yíng)造企業(yè)文化氛圍,塑造和強(qiáng)化酒店客觀價(jià)值; 13、 負(fù)責(zé)酒店員工隊(duì)伍建設(shè),培養(yǎng)、選拔中高層管理人員和優(yōu)秀員工; 14、 協(xié)助總經(jīng)理處理酒店重大突發(fā)事件; 15、 協(xié)助總經(jīng)理監(jiān)督、控制經(jīng)營(yíng)計(jì)劃的實(shí)施過(guò)程; 16、 按時(shí)完成上級(jí)領(lǐng)導(dǎo)交辦的其它工作。
  • 全國(guó) | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 年度旅游
    卓越雇主
    卓越雇主
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    • 投遞簡(jiǎn)歷
    智選假日酒店總經(jīng)理優(yōu)才計(jì)劃項(xiàng)目介紹: 我們幫助未來(lái)智選假日總經(jīng)理人才從優(yōu)秀領(lǐng)導(dǎo)者身上學(xué)習(xí)工作方式和品牌文化,配合完善的導(dǎo)師計(jì)劃和系統(tǒng)的發(fā)展規(guī)劃,在3.5個(gè)月項(xiàng)目期中快速成長(zhǎng)。精心選擇的帶教總經(jīng)理(導(dǎo)師)將參與制定方案,為最大化發(fā)掘領(lǐng)導(dǎo)潛力,提供鍛煉機(jī)會(huì)和挑戰(zhàn)。在培訓(xùn)、自我能力提高及評(píng)估之后將有機(jī)會(huì)成為智選假日總經(jīng)理。 職位資格及技能要求: - 具備國(guó)際酒店品牌部門總監(jiān)級(jí)別經(jīng)驗(yàn)、或國(guó)內(nèi)酒店品牌總經(jīng)理經(jīng)驗(yàn) - 熟悉中端及以上酒店運(yùn)營(yíng)管理模式,在以往酒店業(yè)績(jī)做出過(guò)卓越貢獻(xiàn).。 - 良好的運(yùn)營(yíng)管理,財(cái)務(wù),銷售、營(yíng)銷與收益優(yōu)化優(yōu)秀的溝通協(xié)調(diào)和服務(wù)意識(shí)及較強(qiáng)的執(zhí)行力。
  • 全國(guó) | 經(jīng)驗(yàn)不限 | 大專
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    有限服務(wù)中檔酒店 | 100-499人
    • 投遞簡(jiǎn)歷
    崗位要求: 1、中端酒店總經(jīng)理崗位工作滿三年以上,其中在一處擔(dān)任總經(jīng)理崗位滿二年。 2、熟練掌握OTA,數(shù)字敏感,邏輯條理清晰。 3、良好的職業(yè)操守,較強(qiáng)的溝通協(xié)調(diào)及抗壓能力。 4、有進(jìn)取心,有自我驅(qū)動(dòng)力和學(xué)習(xí)能力。 5、年齡45歲以內(nèi),大專以上學(xué)歷。 6、服從大區(qū)域委派。 福利待遇: 1、底薪+績(jī)效。 2、晉升機(jī)會(huì)。 3、提供食宿。 4、提供免費(fèi)培訓(xùn),帶薪年假等員工福利。
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