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【崗位職責(zé)】 1、負(fù)責(zé)為顧客提供專業(yè)的面部及身體護(hù)理服務(wù)，包括但不限于基礎(chǔ)護(hù)理、儀器操作、美容項(xiàng)目等； 2、根據(jù)顧客的皮膚狀況及需求，制定個(gè)性化的護(hù)理方案，并做好后續(xù)跟蹤服務(wù)； 3、熟練掌握各類美容儀器及產(chǎn)品的使用，確保操作規(guī)范、安全、有效； 4、維護(hù)美容區(qū)域的衛(wèi)生與整潔，確保工具、設(shè)備及環(huán)境的消毒與清潔符合標(biāo)準(zhǔn)； 5、積極向顧客推薦店內(nèi)美容產(chǎn)品及項(xiàng)目，協(xié)助完成銷售目標(biāo)； 6、參與店內(nèi)培訓(xùn)，不斷提升專業(yè)技能與服務(wù)意識(shí)； 7、完成上級(jí)交辦的其他相關(guān)工作。 【崗位要求】 1、對(duì)美容行業(yè)有熱情，愿意學(xué)習(xí)并長(zhǎng)期發(fā)展； 2、具備良好的溝通能力與服務(wù)意識(shí)，能夠與顧客建立信任關(guān)系； 3、有美容師相關(guān)資格證書者優(yōu)先，無(wú)經(jīng)驗(yàn)者可提供帶薪培訓(xùn)； 4、注重個(gè)人形象，保持整潔、專業(yè)的儀容儀表； 5、具備團(tuán)隊(duì)合作精神，工作認(rèn)真負(fù)責(zé)，能適應(yīng)輪班制； 6、身體健康，無(wú)傳染性疾病，能勝任美容師崗位的體力要求。

崗位職責(zé) 1.制定及執(zhí)行飯店市場(chǎng)銷售計(jì)劃 2.酒店市場(chǎng)開(kāi)發(fā)、客源組織和酒店商品客房、餐飲、會(huì)議的銷售工作。 3.分析市場(chǎng)動(dòng)向、特點(diǎn)和發(fā)展趨勢(shì)，設(shè)立市場(chǎng)目標(biāo)。 4.走訪客戶，根據(jù)市場(chǎng)變化，并不斷改進(jìn)服務(wù)工作。 5.審核服務(wù)活動(dòng)的策劃方案，組織員工工作。 6.簽定住房?jī)?yōu)惠協(xié)議、旅行社房?jī)r(jià)協(xié)議及各種合作協(xié)議、認(rèn)報(bào)刊合同、廣告宣傳服務(wù)協(xié)議。 7.統(tǒng)籌酒店內(nèi)外的公關(guān)宣傳工作;審閱酒店對(duì)外發(fā)布的宣傳稿件。 8.對(duì)外通過(guò)接待、出訪、新聞媒介等，對(duì)內(nèi)做好各部門的推銷和宣傳活動(dòng)等，管理美工制作，以達(dá)到酒店經(jīng)營(yíng)的宣傳目標(biāo)。 崗位要求 1.男女不限 2.大專及以上文化程度；2年以上同崗位工作經(jīng)驗(yàn)。 3.按照公司整體要求，制定和組織實(shí)施公司在市場(chǎng)策劃、銷售管理、客戶服務(wù)的戰(zhàn)略規(guī)劃。 4.負(fù)責(zé)項(xiàng)目可行性比選階段的市場(chǎng)研究、客戶分析、市場(chǎng)定位和營(yíng)銷推廣方案設(shè)計(jì)。 5.負(fù)責(zé)監(jiān)督和考核公司各項(xiàng)目的營(yíng)銷推廣、銷售進(jìn)度、銷售回款和客戶服務(wù)等，支持和保障項(xiàng)目實(shí)施。 6.負(fù)責(zé)組織營(yíng)銷推廣、銷售執(zhí)行、客戶服務(wù)等方面專業(yè)人員的培訓(xùn)。

What will I be doing? The cluster DOF role is responsible for the supervision and day to day control of the Finance Department of covered hotels, including but not limited to the timely delivery of financial statements and reports and controlling all assets of the hotel. People Management ? Supervises the Team Member (Team Management) ? Team Development (Mentoring; Training/Guiding) ? Recruitment Reporting & Financial Analysis ? Produces internal financial reports in an accurate and timely manner for the daily work of the Management Team (Month-end Report & Owner Report) ? Is responsible for budgeting and forecasting of annual profit, capital, cash, and other short-term plans ? Review/Implement Finance policies, procedures, and operating guidelines Control & Commercial Awareness: ? Miscellaneous Requests/Activities (Insurance claims; submissions to government agencies; outsourcing contracts/services) ? Operational related investigations/reviews ? Preparation & adherence to External Audits; Internal Audits & any other Audit by local government agencies Direct reports ? Onsite Accountant What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ?University Preferred Commerce Degree in Accounting and Management ? At least 2 years of working experience as Financial Manager or higher position in the hospitality industry ? Previous experience in a managerial operational accounting role ? Fluent in written and spoken English ? Good relationship with the local bank and government agencies ? Thorough knowledge of federal, state and local laws ? Proficient in Microsoft Office applications ? Ability to lead, to provide guidance and to develop team member ? Ability to train, motivate, evaluate, mentor and direct associates and managers to meet desired ends ? A resourceful individual who is creative and able to maintain flexibility ? Line operations management and labor related experience preferred

崗位職責(zé) 1. 獨(dú)立負(fù)責(zé)單體公寓的日常經(jīng)營(yíng)和運(yùn)作，包括客房、前廳、工程、財(cái)務(wù)及采購(gòu)等各項(xiàng)職能工作；2. 確保部門成本及各項(xiàng)費(fèi)用，得以良好的控制，對(duì)公寓的經(jīng)營(yíng)結(jié)果目標(biāo)及各項(xiàng)滿意度負(fù)責(zé)； 3. 根據(jù)酒店的運(yùn)營(yíng)標(biāo)準(zhǔn)，隨時(shí)對(duì)房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查和更新；? 4. 制定部門的年度預(yù)算，并確保部門的經(jīng)營(yíng)費(fèi)用控制在預(yù)算之內(nèi)；? 5. 負(fù)責(zé)與行政、供應(yīng)商及外部人際關(guān)系的維護(hù)； 6. 協(xié)助完成公寓新項(xiàng)目開(kāi)發(fā)及拓展任務(wù)；? 7. 協(xié)助完成部門人才培養(yǎng)。 任職條件 1.大專以上學(xué)歷，英語(yǔ)口語(yǔ)熟練。? 2.有5年以上同品牌星級(jí)酒店客房或前廳管理工作經(jīng)驗(yàn)，客房管理背景優(yōu)先考慮。? 3.熟悉客房部專業(yè)知識(shí)，熟練使用電腦；有一定工工程經(jīng)驗(yàn)，同時(shí)具備前廳部崗位工作經(jīng)驗(yàn)。? 4.掌握熟悉酒店管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn)。? 5.具有組織協(xié)調(diào)能力、應(yīng)變能力、適應(yīng)能力、經(jīng)營(yíng)能力以及文字表達(dá)能力。? 6.后續(xù)能接受全國(guó)以及海外外派。? 請(qǐng)注意：您的簡(jiǎn)歷信息將會(huì)被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會(huì)采用合理的安全措施來(lái)保護(hù)您的個(gè)人數(shù)據(jù)安全，如您繼續(xù)申請(qǐng)?jiān)撀毼?，即表示您已知曉并認(rèn)可我們的操作。

【崗位職責(zé)】 1、負(fù)責(zé)為顧客提供專業(yè)的美甲、美睫服務(wù)，包括但不限于基礎(chǔ)護(hù)理、款式設(shè)計(jì)、延長(zhǎng)甲、睫毛嫁接等； 2、根據(jù)顧客需求，獨(dú)立完成個(gè)性化美甲美睫方案，確保服務(wù)質(zhì)量顧客滿意度； 3、熟練掌握美甲美睫工具、材料及產(chǎn)品的使用，保持工作區(qū)域的整潔與衛(wèi)生； 4、定期學(xué)習(xí)新技術(shù)、新款式，提升專業(yè)技能，緊跟行業(yè)潮流； 5、遵守店鋪規(guī)章制度，配合團(tuán)隊(duì)完成其他相關(guān)工作。 【崗位要求】 1.1年以上美甲,美睫行業(yè)工作經(jīng)驗(yàn)者優(yōu)先； 2.熟悉美甲美睫工具、審美創(chuàng)新能力佳，獨(dú)立完成服務(wù)項(xiàng)目； 3.工作認(rèn)真負(fù)責(zé)，注重細(xì)節(jié)，能與顧客建立良好關(guān)系，有團(tuán)隊(duì)合作精神； 4.能盡快上崗

· 利用提供的工具（即SBRP）并依照洲際酒店集團(tuán)的規(guī)范，以日歷的形式對(duì)以下信息進(jìn)行維持、更新和分享：外部活動(dòng)、競(jìng)爭(zhēng)對(duì)手價(jià)格情報(bào)、平均房?jī)r(jià)的滲透率（RGI）、商業(yè)客戶的抵店和消費(fèi)習(xí)慣、流失報(bào)告、會(huì)議空間分配、攬客率（與餐飲經(jīng)理一起）、總體的和按帳戶的（對(duì)于預(yù)訂者而言）忠誠(chéng)度計(jì)劃滲透率，系統(tǒng)以及通過(guò)渠道、細(xì)分市場(chǎng)和客戶得到的客房或非客房收益的趨勢(shì)。 · 了解酒店效益的組成部分，并以此對(duì)來(lái)自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評(píng)估，以便為將來(lái)的定價(jià)和談判提供數(shù)據(jù)。 · 監(jiān)測(cè)競(jìng)爭(zhēng)對(duì)手對(duì)所有創(chuàng)收部門的定價(jià)，了解當(dāng)?shù)厥袌?chǎng)動(dòng)態(tài)和需求群體，并就酒店的定價(jià)和市場(chǎng)綜合策略向客房收益工作組提供適當(dāng)?shù)慕ㄗh。 · 每周與總經(jīng)理、市場(chǎng)銷售總監(jiān)、預(yù)訂經(jīng)理、前廳經(jīng)理、餐飲經(jīng)理一起開(kāi)價(jià)格和銷售策略(收益)會(huì)。 · 協(xié)助召開(kāi)客房收益會(huì)議（由總經(jīng)理主持），并撰寫會(huì)議所需的報(bào)告和分析材料，在會(huì)議室的墻上展示主要數(shù)據(jù)和趨勢(shì)等 · 通過(guò)分析歷史數(shù)據(jù)和當(dāng)前文件，監(jiān)測(cè)并決定功能廳、客房和餐飲場(chǎng)所的需求周期。負(fù)責(zé)跟蹤和分析場(chǎng)所預(yù)訂速度和團(tuán)組入住情況，對(duì)團(tuán)組入住以及客人不承認(rèn)預(yù)訂或改變主意的情況進(jìn)行處理 · 審批并執(zhí)行一晚9間客房以上的團(tuán)隊(duì)銷售策略，并與銷售總監(jiān)或餐飲總監(jiān)就團(tuán)組和會(huì)議的定價(jià)問(wèn)題進(jìn)行合作 · 每天對(duì)收入系統(tǒng)*的使用情況進(jìn)行管理，包括負(fù)責(zé)收益底線的操作和每日清單結(jié)余。如果沒(méi)有安裝收入管理系統(tǒng)，則應(yīng)負(fù)責(zé)開(kāi)關(guān)假日預(yù)訂系統(tǒng)。 · 為酒店團(tuán)隊(duì)提供收益系統(tǒng)的功能和升級(jí)的培訓(xùn)并予以支持。 · 管理所有渠道（中央預(yù)訂系統(tǒng)、全球酒店預(yù)訂系統(tǒng)、互聯(lián)網(wǎng)直接和間接銷售系統(tǒng)），包括并不僅限于房間類型和銷售策略。負(fù)責(zé)確保遵守互聯(lián)網(wǎng)最低價(jià)格保證規(guī)定，并按照洲際酒店集團(tuán)的標(biāo)準(zhǔn)和規(guī)定對(duì)第三方分銷商進(jìn)行管理 · 對(duì)SBRP實(shí)施監(jiān)控，確保遵守所有SBRP規(guī)則和標(biāo)準(zhǔn)程序。為年度預(yù)算提供所有與業(yè)務(wù)的收益相關(guān)的建議。在收入基礎(chǔ)上對(duì)各部門的人員需求水平進(jìn)行中期預(yù)測(cè) · 與區(qū)域收益經(jīng)理一起對(duì)所有創(chuàng)收部門進(jìn)行年度收益管理審計(jì)。 · 向預(yù)訂部和前廳部就向上銷售和談判技巧提供技術(shù)支持 · 支持所有與市場(chǎng)調(diào)研和運(yùn)營(yíng)最佳化相關(guān)的特殊項(xiàng)目（資源策劃、成本核算、關(guān)鍵績(jī)效指標(biāo)等）收益系統(tǒng)包括中央預(yù)訂系統(tǒng)、收益管理系統(tǒng)（SBRP）和一部分酒店管理系統(tǒng) · 和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。 · 和財(cái)務(wù)總監(jiān)一起編制和管理部門預(yù)算。 ? 技能要求 · 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 · 擁有有效的酒店報(bào)價(jià)概念，優(yōu)化收益管理和銷售策略的知識(shí)，并具有在給定的市場(chǎng)條件下決定使用哪種概念的能力。 · 精通微軟辦公軟件 · 具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力 · 良好的寫作技能 ? 經(jīng)歷 · 3年相關(guān)工作經(jīng)驗(yàn)或類似的管理經(jīng)驗(yàn)，或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景。曾擁從事收入管理或報(bào)價(jià)工作者優(yōu)先考慮。 · 具有責(zé)任心

Accounts Director - Remote About the role: Accounts Director is responsiblefor business generation as it relates to prospecting and securing individualcorporate accounts on behalf of the hotel in accordance with the goals andstrategies outlined in the annual Marketing Plan and in concert with WSOeffort. Position is also responsible for soliciting and securing business fromkey travel industry sources. CTISMs are accountable for ensuring quotas andgoals are met and to ensure that direct sales activities are focused ongenerating the highest possible RevPar for the overall hotel’s success.?? This position requires a high degree onindependent judgement and discretion on decision making. This position is based in Shanghai.? What you will do: Business Development and Prospecting: Solicit, confirm and service travel agent,wholesale, negotiate and transient accounts including negotiating rates andconfirming contracts that ensure targeted budget achievement. Identify and create target accounts or agencies thatwill generate business on behalf of hotel but not conflict with WSO efforts. Utilize arrival reports, Hotelligence, Operabusiness intelligence, Book of Lists, Hoover’sLists, etc, to solicit and secure business on behalf of hotel. Use company wide programs, sales developments,prospecting projects, WSO customer events and reporting for individual businessdevelopment. Follow up on all business inquiries and leads andqualify business to generate room nights and impact RevPar performance.? Impact corporate sales production to ensure maximumaccount penetration. Create and execute account plans for top 20 accountsand make recommendations re: pricing, yield management, room night production,sales activities, etc.? Achieve monthly and annual revenue and direct salesgoals including outside sales calls, prospecting calls, site inspections, andentertainment as outlined.?? Create a targeted RFP hit list to communicate to WSOCTISMs in advance of RFP season for multi-user account development. Manage annual RFP process for each individualtargeted account including account and market intelligence and pricingrecommendations to maximize hotel profitability and secure travel programinclusion.? Uncover potential P2Pleads on behalf of sister properties and the company.? What you bring: Reading, writing and oral proficiency in the required language. Good personal & professional references. Working computer skills andknowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.? College Degree – 4 years or equivalent experience. Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 ?or operational? hotel experience Proven sales track record a plus. What we offer: ??? ?Competitive Salary, wages, and a comprehensive benefits package ??? ?Excellent Training and Development opportunities ??? ?Complimentary Accommodation at other Four Seasons Hotels and Resort ??? ?Complimentary Dry Cleaning for Employee Uniforms ??? ?Complimentary Employee Meals ??? ?An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs

About Four Seasons Hotels and Resorts At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Hotel Suzhou Four Seasons Hotel Suzhou is a luxury island retreat fully commanding a 30 acre (12 hectare) private island on the scenic Jinji Lake. Set to open in the second half of 2023, the Hotel will have over 200 well-appointed rooms, suites and private villas, lush gardens, indoor and outdoor pools offering a lifestyle that is uniquely Suzhou and uncompromising service that is uniquely Four Seasons. Job Description The Four Seasons Hotel Suzhou is looking for Sales Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: ? Commitment to supportive teamwork and open communication ? Responsibility for ongoing enhancement of their skills and performance ? Recognition of personal accountability for their own actions and the outcomes of those actions ? An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company Job Summary To achieve pre-determined revenue targets while maintaining appropriate sales programmers and handling multi-faceted projects. Requirements We are looking for individuals who are strategic, have strong business acumen, good communication, and interpersonal skills. ? At least 2~3 years Sales experience, preferably in an international luxury hotel. ? Self-driven and a strategic resourcing professional. ? Familiar with the Jiangsu/Zhejiang/Shanghai Market. ? Able to work independently and under pressure in a fast pace working environment ? Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills. ? Excellent organizational skills and attention to detail. ? Strong supervisory and leadership skills. ? Proficient with Microsoft Office Suite and related software. ? A Good command of both written and spoken Chinese and English. ? Mandarin Speaking and Work authorization in China is a must. Join us and Enjoy… ? An opportunity to build a life-long career with global potential and a real sense of pride in work well done ? Best-in-industry training ? Complimentary stays at Four Seasons properties (based on availability) with discounted meals ? Incentive bonus/ competitive salaries ? Employee service awards ? Annual employee party/ social and sporting events Learn more about what it is like to work at Four Seasons – Visit us: Official Website: http://www.fourseasons.com/careers/ LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications Creates and implements special programmes to achieve greater productivity through: Increasing average rate Increasing occupancy Increasing business volume during difficult periods Increasing local food and beverage banqueting sales Manages key accounts Oversees the selling and servicing of group business Co-ordinates the development of all promotional material Provides direction on and conducts market research Monitors competitor activities Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support Ensures the hotel is represented as an active member of the local community through association membership Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office Plans and executes sales trips to major market areas Attends major travel functions to promote sales for the hotel Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met Produces monthly Sales reports and forecasts Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction Establishes and continuously updates mailing lists Organizes and attends major sales/PR related functions within the hotel Works with Human Resources on manpower planning and management needs Works with Director of Finance in the preparation and management of the Department's budget

·??????????Monitorscompetitors activities and assists in marketing intelligence ·??????????監(jiān)督競(jìng)爭(zhēng)對(duì)手的活動(dòng)并協(xié)助監(jiān)察市場(chǎng)動(dòng)態(tài)。 ·??????????Referssales leads to appropriate personnel within the InterContinental Hotels Group ·??????????在洲際酒店集團(tuán)的范圍內(nèi)將銷售線索提供給適合的人員。 ·??????????Sells tonew, existing and prospective customers considering goals set forth in thesales strategy, negotiating optimum rate for the benefit of the business ·??????????根據(jù)在銷售策略中既定目標(biāo)，向新的、現(xiàn)有的、有可能的客戶進(jìn)行銷售，并與其談判商定最適合的價(jià)格以爭(zhēng)取最大的利潤(rùn)。 ·??????????Servicesexisting business through management of account bases ·??????????通過(guò)客戶管理，向現(xiàn)有的客戶提供服務(wù)。 ·??????????Sell allfacets of the hotel ·??????????銷售酒店的所有設(shè)施。 ·??????????Managethe corporate head office and the preferred hotel history for that company ·??????????管理公司總部檔案和了解公司優(yōu)先使用的酒店記錄。 ·??????????Developand maintain a regular pattern of sales calls, meeting with principals oftarget market ·??????????設(shè)立和保持定期的銷售拜訪模式，與目標(biāo)市場(chǎng)的主要人物會(huì)面。 ·??????????Providesdirection on, and conducts market research and analysis ·??????????指導(dǎo)和進(jìn)行市場(chǎng)調(diào)研和分析。 ·??????????Developsand maintains contact with business generators, meeting and conventionplanners, visitors/convention bureau, travel agents, tour operators, airlines,corporate accounts, Government Departments and other producers closely alliedto Hotel business ·??????????根據(jù)酒店的營(yíng)業(yè)需要，與業(yè)務(wù)聯(lián)系人、會(huì)務(wù)策劃者、游客和會(huì)展局、旅行社、旅游運(yùn)營(yíng)商、航空公司、公司客戶、政府部門和其它客人發(fā)展并保持聯(lián)系。 ·??????????Buildsprofile within local market place through attendance at various events andlocal market place ·??????????通過(guò)參與當(dāng)?shù)厥袌?chǎng)的各種活動(dòng)在當(dāng)?shù)厥袌?chǎng)上樹(shù)立良好形象。 ·??????????Conductclient interviews ·??????????對(duì)客戶進(jìn)行拜訪。 ·??????????Entertainclients ·??????????招待客戶。 ·??????????Plan andconduct familiarization tours and site inspections ·??????????策劃并實(shí)施使客人熟悉環(huán)境的現(xiàn)場(chǎng)考察活動(dòng)。 ·??????????Travelwhen required to promote the hotel and develop potential business ·??????????需要時(shí)出差對(duì)酒店進(jìn)行推銷，發(fā)展?jié)撛诘臉I(yè)務(wù)機(jī)會(huì)。 ·??????????Maintainregular contact with the IHG hotels in your region and the regional reservationoffice ·??????????與所在區(qū)域內(nèi)的洲際酒店集團(tuán)成員和區(qū)域預(yù)訂辦公室保持定期聯(lián)系。 ·??????????Monitorsexisting business and inputs into sales strategy meetings to maximize business ·??????????監(jiān)測(cè)現(xiàn)有業(yè)務(wù)，并在銷售策略會(huì)上提出建議以擴(kuò)大業(yè)務(wù)。 ·??????????Growsexisting business and establishes and pursues leads which will develop business ·??????????發(fā)展現(xiàn)有業(yè)務(wù)，并建立和尋找發(fā)展業(yè)務(wù)的機(jī)會(huì)。 ·??????????Interfaceswith operations on a timely basis ·??????????及時(shí)與運(yùn)營(yíng)部門進(jìn)行溝通。 ·??????????Initiatesand prepares tenders for business ·??????????起動(dòng)和籌備業(yè)務(wù)招標(biāo)工作。 ·??????????Assessessales and marketing data ·??????????評(píng)估市場(chǎng)銷售數(shù)據(jù)。 ·??????????Assistswith the preparation of new products and services ·??????????協(xié)助新產(chǎn)品和服務(wù)的準(zhǔn)備工作。 ·??????????Assistsin the evaluation of sales and marketing activities ·??????????協(xié)助評(píng)估市場(chǎng)銷售活動(dòng)。 ·??????????Analysessales mix and likely impact on hotel goals ·??????????分析銷售綜合計(jì)劃和可能對(duì)酒店目標(biāo)產(chǎn)生的影響。 ·??????????Implementdirection from Director of Sales and Marketing and Regional Managers ·??????????按市場(chǎng)銷售總監(jiān)與地區(qū)經(jīng)理們的指示執(zhí)行相關(guān)工作。 ·??????????Liaisonwith advertising agency ·??????????與廣告機(jī)構(gòu)保持聯(lián)系。 ·??????????Stockcontrol of collateral ·??????????宣傳品的庫(kù)存控制。 ·??????????Execute advertising/creativebriefs in a timely manner ·??????????及時(shí)進(jìn)行廣告設(shè)計(jì)的說(shuō)明工作。 ·??????????Workswith superior on manpower planning and management needs ·??????????和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求 ·??????????Workswith superior in the preparation and management of the Department’s budget 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行編制和管理部門預(yù)算。

監(jiān)督競(jìng)爭(zhēng)對(duì)手的活動(dòng)并協(xié)助監(jiān)察市場(chǎng)動(dòng)態(tài)。 在洲際酒店集團(tuán)的范圍內(nèi)將銷售線索提供給適合的人員。 根據(jù)在銷售策略中既定目標(biāo)，向新的、現(xiàn)有的、有可能的客戶進(jìn)行銷售，并與其談判商定最適合的價(jià)格以爭(zhēng)取最大的利潤(rùn)。 通過(guò)客戶管理，向現(xiàn)有的客戶提供服務(wù)。 銷售酒店的所有設(shè)施。 管理公司總部檔案和了解公司優(yōu)先使用的酒店記錄。 設(shè)立和保持定期的銷售拜訪模式，與目標(biāo)市場(chǎng)的主要人物會(huì)面。 指導(dǎo)和進(jìn)行市場(chǎng)調(diào)研和分析。 根據(jù)酒店的營(yíng)業(yè)需要，與業(yè)務(wù)聯(lián)系人、會(huì)務(wù)策劃者、游客和會(huì)展局、旅行社、旅游運(yùn)營(yíng)商、航空公司、公司客戶、政府部門和其它客人發(fā)展并保持聯(lián)系。 通過(guò)參與當(dāng)?shù)厥袌?chǎng)的各種活動(dòng)在當(dāng)?shù)厥袌?chǎng)上樹(shù)立良好形象。 對(duì)客戶進(jìn)行拜訪。 招待客戶。 策劃并實(shí)施使客人熟悉環(huán)境的現(xiàn)場(chǎng)考察活動(dòng)。 需要時(shí)出差對(duì)酒店進(jìn)行推銷，發(fā)展?jié)撛诘臉I(yè)務(wù)機(jī)會(huì)。 與所在區(qū)域內(nèi)的洲際酒店集團(tuán)成員和區(qū)域預(yù)訂辦公室保持定期聯(lián)系。 監(jiān)測(cè)現(xiàn)有業(yè)務(wù)，并在銷售策略會(huì)上提出建議以擴(kuò)大業(yè)務(wù)。 發(fā)展現(xiàn)有業(yè)務(wù)，并建立和尋找發(fā)展業(yè)務(wù)的機(jī)會(huì)。 及時(shí)與運(yùn)營(yíng)部門進(jìn)行溝通。 起動(dòng)和籌備業(yè)務(wù)招標(biāo)工作。 評(píng)估市場(chǎng)銷售數(shù)據(jù)。 協(xié)助新產(chǎn)品和服務(wù)的準(zhǔn)備工作。 協(xié)助評(píng)估市場(chǎng)銷售活動(dòng)。 分析銷售綜合計(jì)劃和可能對(duì)酒店目標(biāo)產(chǎn)生的影響。 按市場(chǎng)銷售總監(jiān)與地區(qū)經(jīng)理們的指示執(zhí)行相關(guān)工作。 與廣告機(jī)構(gòu)保持聯(lián)系。 宣傳品的庫(kù)存控制。 設(shè)計(jì)宣傳品內(nèi)容。 及時(shí)進(jìn)行廣告設(shè)計(jì)的說(shuō)明工作。 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行編制和管理部門預(yù)算。 技能要求 具有代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力 精通微軟辦公軟件 良好的寫作技能

The Sales Executive will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within new and existing accounts in order to increase revenue and conversion. Duties and Responsibilities FINANCIAL RETURNS ·?Validate the potential of assigned accounts and create account plans as per the IHG hotel standard operating procedures ·?Grow assigned accounts so to meet fixed goals and maximise profitability ·?Gather information on current and prospective clients / contacts to generate incremental business ·?Maintain effective control of sales expenses PEOPLE ·?Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures ·?Provide feedback to management on changing market conditions, including competition and market trends ·?Involve the Sales Manager where appropriate on sales calls and sales meetings ·?Communicate to his/her superior any issues encountered and other relevant information ·?Attend and participate in training sessions, daily briefings and other meetings as required ·?Where applicable, supervise, guide and train Sales Coordinators in carrying out their responsibilities GUEST EXPERIENCE ·?Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff ·?Conduct client meetings as well as planning and coordinating site introduction tours and inspections ·?Handle and manage clients’ queries or issues ·?Be proactive and responsible for the follow up of new sales leads to enhance guest experience ·?Develop and maintain contact with business generators (MICE Planner; travel agents; etc.) RESPONSIBLE BUSINESS ·?Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes ·?Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action ·?Develop awareness and reputation of the hotel and the brand in the local community. Perform other duties as assigned. ACCOUNTABILITY This is sales and marketing executive position in a full or limited service hotel and may include meeting space and/or catering facilities. Performance of this role should be measured by the following key metrics: ·?Key Performance Objectives set annually (as per IHG policy) ·?Individual Account Plans ·?No. of sales meetings ·?No. of leads from new accounts ·?No. of leads from existing accounts ·?Value of definite leads from new accounts ·?Value of definite leads from existing accounts ·?Process compliance as the indicated compliance in the Standard Operating Procedures QUALIFICATIONS AND REQUIREMENTS Degree or Diploma in Marketing, Business or Hospitality Management desired, and a minimum of one year of relevant Sales experience in Hospitality or a related service industry. Expected to possess the following skills: ·?In-depth knowledge of sales principles and techniques ·?Effective communication and negotiation skills ·?Strong knowledge of hotel products, rates and marketing programmes ·?Excellent PC skills (including MS Office) ·?Ability to develop strong relationships with customers and other stakeholders ·?Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous

監(jiān)督洗衣房各項(xiàng)標(biāo)準(zhǔn)和工作程序的執(zhí)行?,就這些標(biāo)準(zhǔn)和培訓(xùn)需求提供持續(xù)性的改進(jìn)建議。 對(duì)洗衣系統(tǒng)有最新和全面的知識(shí)。 負(fù)責(zé)管理接班和交班工作，以確保交接班過(guò)程的有效進(jìn)行?。 分發(fā)和收集鑰匙。 管理洗衣部門所有的呼入和呼出電話。 解決員工受到的不公正待遇問(wèn)題。 依據(jù)工作量和高峰期等因素對(duì)工作進(jìn)行分配及變更。 進(jìn)行質(zhì)量檢查。 優(yōu)先服務(wù)貴賓或難應(yīng)付的客人。 配合客房部滿足酒店和客人的要求。 確保及時(shí)為客人提供洗衣服務(wù)并送還。 協(xié)調(diào)特別項(xiàng)目(如設(shè)備常規(guī)檢修；存儲(chǔ)用品)。 處理客人所有的特殊要求。 確保部門內(nèi)工作的一致性。 確保具有客房類型，設(shè)計(jì)，設(shè)施和位置的全面知識(shí)。 監(jiān)管洗衣房存儲(chǔ)區(qū)。 保持足夠的庫(kù)存水平。 按要求完成庫(kù)存盤點(diǎn)工作。 維持存貨水平 進(jìn)行交接班說(shuō)明，確保了解酒店的工作和運(yùn)營(yíng)需求。 與上級(jí)領(lǐng)導(dǎo)和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。 與上級(jí)領(lǐng)導(dǎo)和財(cái)務(wù)總監(jiān)一起編制和管理部門預(yù)算。 技能要求? 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 具有說(shuō)，讀和寫英語(yǔ)的能力。 熟練使用微軟辦公軟件。 具有組織和培訓(xùn)能力。

【崗位職責(zé)】 1、健全各種問(wèn)訊資料。 2、掌握客房預(yù)訂情況，向部門經(jīng)理報(bào)告重要團(tuán)體和客人的訂房情況，檢查VIP通知單的發(fā)送情況，負(fù)責(zé)VIP接待工作的落實(shí)。 3、處理總臺(tái)工作中的差錯(cuò)，處理賓客有關(guān)投訴。 4、負(fù)責(zé)總臺(tái)財(cái)產(chǎn)、設(shè)備的使用管理和保養(yǎng)工作，及各類資料的收集、存檔及管理工作。 5、檢查每日的報(bào)表是否有誤，并及時(shí)糾正。 6、建立體質(zhì)良好的賓客關(guān)系，努力增加客房銷售。 【崗位要求】 1、大專及以上學(xué)歷，有同崗位工作經(jīng)驗(yàn)2年以上。 2、有良好的團(tuán)隊(duì)領(lǐng)導(dǎo)精神及執(zhí)行力。工作認(rèn)真負(fù)責(zé)，作風(fēng)正派。 3、熟練掌握前廳部工作的各個(gè)環(huán)節(jié)和程序。 4、身體健康，品貌端正，氣質(zhì)高雅。 5、掌握酒店管理基礎(chǔ)知識(shí)，善于同賓客交往、溝通，處理周到、果斷，能獨(dú)立處理各種投訴。

負(fù)責(zé)酒店賓客、員工及設(shè)施的安全保衛(wèi)工作 向經(jīng)理匯報(bào)酒店所有的財(cái)產(chǎn)損壞和安全危險(xiǎn)問(wèn)題 采取行動(dòng)以便迅速處理危急情況 執(zhí)行安全和緊急事件處理程序 發(fā)生火災(zāi)時(shí)，應(yīng)熟知并按照酒店應(yīng)急事件處理要求進(jìn)行工作 熟悉消防報(bào)警及滅火器材的位置 維護(hù)酒店安全系統(tǒng) 監(jiān)督員工上下班考勤 必要時(shí)分發(fā)員工儲(chǔ)物柜鑰匙 抽查話務(wù)室、宴會(huì)廳、工程部、餐具儲(chǔ)物間、客房部的鑰匙登記記錄，確保酒店的鑰匙控制制度得以遵守并報(bào)告違背制度要求的情況 24小時(shí)監(jiān)督客人經(jīng)常光臨及所有工作區(qū)域的安全狀況 監(jiān)督閉路監(jiān)視系統(tǒng)并通知巡邏保安人員異常情況 定期檢查火災(zāi)盤，消防水帶的出水口和防火間隔等消防滅火器材及其他安全設(shè)備，確保其處于良好的工作狀態(tài)，并向保安部經(jīng)理匯報(bào)失效設(shè)備 確保酒店報(bào)警系統(tǒng)的正常工作 保持良好的業(yè)務(wù)知識(shí)，包括： 酒店電話總機(jī)及支付系統(tǒng) 酒店各控制點(diǎn)，燃?xì)?、空調(diào)系統(tǒng)的正常工作 酒店火警提示牌、火警警報(bào)電話及消防擴(kuò)音系統(tǒng) 保留事故記錄日志 按照酒店制度要求定期檢查員工儲(chǔ)物柜 檢查出入酒店員工的隨身攜帶物品 每月進(jìn)行消防檢查 掌握有關(guān)酗酒及犯罪管理?xiàng)l理 禁止在酒店內(nèi)賭博行為 禁止毀壞酒店設(shè)施的行為 確保所有未被使用的電源插座、冰箱、廚柜等的安全 確保不受歡迎的人員不在酒店內(nèi)或酒店周圍出現(xiàn) 確保裝卸區(qū)無(wú)障礙，未經(jīng)批準(zhǔn)的車輛不得入內(nèi) 與其他保安人員或警方或政府其它安保部門協(xié)調(diào)工作，并與其建立良好關(guān)系 執(zhí)行酒店的各項(xiàng)規(guī)章制度，并向上級(jí)領(lǐng)導(dǎo)和財(cái)務(wù)及業(yè)務(wù)支持經(jīng)理提出改進(jìn)建議 正確、安全、禮貌地處理各類違規(guī)及犯罪案件 對(duì)于異常的行李、客人或車輛保持高度警惕，并向上級(jí)領(lǐng)導(dǎo)匯報(bào)相關(guān)情況 熟悉酒店布局、設(shè)計(jì)及出入口的情況 按照指示對(duì)酒店重要客人及重要官員提供護(hù)衛(wèi)，保證大堂及其他繁雜區(qū)域的正常秩序 確保安全控制辦公室無(wú)缺崗情況 按照要求對(duì)酒店與銀行之間的現(xiàn)金轉(zhuǎn)移提供護(hù)衛(wèi) 與外包保安公司建立正確的關(guān)系，確保外包保安人員符合英迪格酒店的標(biāo)準(zhǔn) ? 技能要求 擁有安全和培訓(xùn)及保安人員和執(zhí)法人員的證書。認(rèn)證的CPR，救生培訓(xùn)員及接受過(guò)必要的執(zhí)法技巧培訓(xùn) 具有本地法律，調(diào)查手段，OSHA要求和消防規(guī)范及生命安全規(guī)范的工作知識(shí)

按照既定標(biāo)準(zhǔn)和工作程序，對(duì)客房、走廊、布草房和餐具柜進(jìn)行清潔 補(bǔ)充客用品 及時(shí)、禮貌的完成上級(jí)指定的對(duì)客服務(wù)并滿足客人的要求 向上級(jí)匯報(bào)酒店客房?jī)?nèi)的損壞或故障情況 保證設(shè)備的清潔和修繕 完成區(qū)域客房報(bào)告 完成每日客房檢查工作單 與上級(jí)會(huì)面并承擔(dān)每日分配的任務(wù) 及時(shí)向上級(jí)匯報(bào)和上交與客人遺失物品 及時(shí)向上級(jí)匯報(bào)客人的投訴 向上級(jí)匯報(bào)樓層里的反常行為和活動(dòng) 準(zhǔn)確記錄在劃定的區(qū)域內(nèi)的房間情況 遵守酒店的健康、安全和衛(wèi)生政策 保持個(gè)人儀容和衛(wèi)生標(biāo)準(zhǔn) 按要求參加會(huì)議和培訓(xùn)活動(dòng) 如有需求則完成管家服務(wù)，包括派送布草或處理洗衣預(yù)訂等 技能要求 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力 具有說(shuō)，讀和寫英語(yǔ)的能力

掌握酒店以及餐廳的基本信息，并能熟練的介紹給客人。 熟悉酒店周邊的信息，并能介紹給客人。 熟練掌握餐廳食品以及酒水知識(shí)。 跟進(jìn)餐廳的營(yíng)運(yùn)標(biāo)準(zhǔn)。 遵守正確的結(jié)賬程序 。 跟進(jìn)服務(wù)設(shè)備的維護(hù)保養(yǎng)。 積極的實(shí)行節(jié)約成本的措施。 盡可能多的再次利用能源。 有效的控制存貨。 其他由上級(jí)分配的合理任務(wù) 技能要求 具有良好 英語(yǔ)口語(yǔ)和書面表達(dá)能力 熟練使用微軟辦公軟件和前臺(tái)系統(tǒng)

與客人和內(nèi)部客戶禮貌、友好的交流?。 指導(dǎo)廚房幫手，包括廚師、廚房服務(wù)員和管事的工作。 與上級(jí)交流疑難問(wèn)題，客人或內(nèi)部客戶的意見(jiàn)以及其它相關(guān)信息?。 與員工建立并保持良好的工作關(guān)系?。 按計(jì)劃參加并參與每日例會(huì)及其它會(huì)議。 按計(jì)劃參加培訓(xùn)活動(dòng)?。 事先準(zhǔn)備服務(wù)所需的食品、飲料、材料和設(shè)備。 清潔并整理工作區(qū)域。 實(shí)施酒店和部門的規(guī)定、政策和工作程序，包括但不限于：?? ? ? 酒店的規(guī)則和規(guī)定 ? ? 健康和安全 ? ? 儀表儀容 ? ? 質(zhì)量衛(wèi)生和清潔 執(zhí)行被分派的相關(guān)任務(wù)和特殊項(xiàng)目

Job Description The Four Seasons Hotel Suzhou is looking for Assistant Director of Finance who share a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: Responsibility for ongoing enhancement of their skills and performance Recognition of personal accountability for their own actions and the outcomes of those actions An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company Commitment to supportive teamwork and open communication Main Responsibilities The Assistant Director of Finance is assisting the Director of Finance in the administration of all financial aspects of the hotel's operation. To ensure that all local and corporate policies and procedures are observed, and responsible for safeguarding the hotel assets and financial resources contributing towards maximizing hotel profitability. Requirements We are looking for individuals who are strategic, have strong business acumen, good communication, and interpersonal skills. ? At least 3 years of relevant work experience in the hospitality industry or sizable firm with a focus University degree – major in accounting or finance preferred Self-driven and a strategic resourcing professional? Able to work independently and under pressure in a fast pace working environment Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills Good command of both written and spoken Chinese and English Familiar with SUN/Birchstreet system preferred Join us and Enjoy… An opportunity to build a life-long career with global potential and a real sense of pride in work well done Best-in-industry training Complimentary stays at Four Seasons properties (based on availability) with discounted meals Incentive bonus/ competitive salaries Employee service awards Annual employee party/ social and sporting events

About Four Seasons Hotels and Resorts At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Hotel Suzhou Nestled?on?a?private?island?in?Jinji?Lake,?Four?Seasons?Hotel?Suzhou?emerges?as?a?tranquil?oasis?embraced?by?lush?gardens?and?sparkling?waters.?As?an?urban?resort,?it?stands?just?steps?from?the city's coreyet within its bounds lies a tranqull sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idylic sanctuary for family gatherings, romantic getaways, or business stays. About the role Reporting to the General Manager, this dynamic role oversees all operational, financial and people related matters in Food & Beverage, leading Culinary, Restaurant, Bar, Room Service and Banquet. To thrive in the role, the ideal candidate will have a solid track record in high quality and high volume operations, a thirst for multi-tasking and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve. The role balances the critical importance of strategic high level leadership with the day to day management of the operation, by developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective. The culture of Four Seasons is dynamic, fast-paced and responsive to business priorities. On offer is a strong sense of achievement, professional growth and the opportunity for industry recognition. What you will do Manage the day-to-day life of the Division, both at the operational and administrative levels Directing and controlling the activities of the various departments of the F&B Division to ensure the application of the Four Seasons quality standards, policies and procedures Monitor and explain the Profit and Loss statements, the Weekly Reports, and the Labor Reports to other members of the staff such as the Director of Finance Performing the necessary controls in all areas of the F&B Division to ensure that quality standards are met Prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies Monitor the proper management of the Department's payroll Establish rational annual income and expenditure plans for the F&B Concentrate efforts on maximizing the Department's profit and controlling costs Contribute to the development of the hotel's annual marketing plan, taking advantage of all Departments to increase revenue and improve the hotel's image Work closely with the General Management, Chefs and Beverage Leaders to design the menus, offerings and corporate activations Communicate with all Departments of the hotel on business fluctuations and developments, special guests and groups Develop excellent relationships with guests, regulars and group contacts in order to provide a quality and personalized service to the clientele Be present on the operations and to position oneself as an interlocutor of choice Provide a personalized follow-up for each client during their stay. Ensure that there is attention in the room every day and that all customer requests are followed up Be an ambassador of the Four Seasons philosophy and ensure that it is understood and respected by all Work in harmony with colleagues and supervisors Track record of building, maintaining and leveraging positive & productive ownership relations, working collaboratively to achieve mutual goals Build effective relationships with all key stakeholders and create an environment that supports collaboration and involvement Key?Components Set strategic and operational direction in collaboration with the exec leadership team Provide dynamic leadership, coaching and feedback, development plans and succession plans for current and future leaders. Nurture a culture of connection craftsmanship and character, allowing people space to be themselves, whilst aligning teams with shared goals Drive performance, by setting metrics and benchmarks, identifying ways to improve how we do things and leading the way with industry trends Maintain a visibility in the operation at key times to support operational teams and the guest experience Proactively seek the industry’s top talent, ensuring we have the right people in the right roles, at the right times Develop strong internal relationships internally across the hotel, with our owners, suppliers and contractors Drive profitability by closely managing labour and operating expenses through effective scheduling, budgeting, menu engineering, purchasing decisions and stock control What you bring 3+ years' experience in a Director of Food and Beverage role in a luxury 5* hotel with a high focus on quality whilst operating at high volumes Understanding of the Chinese market, with preference given to candidates who have experience in China A leadership style that is authentic, engaging and strategic, based on identified business priorities A positive, can-do attitude that shows resilience and maturity with strong communication skills Understanding of luxury components, with a sharp attention to detail and high focus on service A Good command of both written and spoken Chinese and English Work authorization in China is a must What we offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals

【崗位職責(zé)】 1、確保自己的服飾、發(fā)型整潔、淡妝等方面全部符合規(guī)定的要求。 2、查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理。 3、熟悉預(yù)訂資料，了解客情，尤其要記住即將來(lái)店的貴賓、?？偷男彰?，了解酒店的所有活動(dòng)。 4、熟悉酒店有關(guān)客房銷售的各項(xiàng)政策，向來(lái)店賓客推銷客房，努力爭(zhēng)取最好的經(jīng)濟(jì)效益。 5、熟練總臺(tái)各項(xiàng)專業(yè)業(yè)務(wù)和技能，搞好對(duì)客服務(wù)。 6、熟練掌握店內(nèi)外信息，提供準(zhǔn)確的問(wèn)訊服務(wù)。 7、負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)。 8、負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度。 9、制作有關(guān)報(bào)表，為其它部門提供準(zhǔn)確的接待信息。 【崗位要求】 1、大專及以上文化程度，懂得英語(yǔ)。 2、性格開(kāi)朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識(shí)、推銷意識(shí)和責(zé)任感。 3、通曉酒店各項(xiàng)對(duì)客政策、設(shè)施設(shè)備及服務(wù)種類以及總臺(tái)工作程度和規(guī)范。 4、相貌端正，身體健康。

· Assists in producing the Annual Revenue Plan · Assists in producing, implementing and monitoring action plans to ensure Revenue Plan objectives are achieved · Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate · Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local, domestic UK and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications · Creates and implements special programmes to achieve greater productivity through: · Increasing average rate · Increasing occupancy · Increasing business volume during difficult periods · Increasing local food and beverage banqueting sales · Manages key accounts · Oversees the selling and servicing of group business · Co-ordinates the development of all promotional material · Provides direction on and conducts market research · Monitors competitor activities · Maintains close liaison with Regional/ Corporate Sales teams and those of other ICHG hotels to????? ensure the hotel receives proper corporate consideration, direction and support · Plans and executes sales trips to major market areas · Attends major travel functions to promote sales for the hotel · Under the guidance of your superior, directs all sales activities for Sales Managers and Sales Executives to ensure they meet the goals of the Revenue Plan · Produces monthly Sales reports and forecasts · Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction · Establishes and continuously updates mailing lists · Organizes and attends major sales/PR related functions within the hotel · Works with superior on manpower planning and management needs · Works with superior in the preparation and management of the Department’s budget ? Required Skills – · Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. · Problem solving, reasoning, motivating, organizational and training abilities. · Proficient in the use of Microsoft Office · Good writing skills ? Qualifications – · Bachelor’s degree in Sales, Marketing or related field. ? Experience – · 3 years of relevant experience or an equivalent combination of education and work-related experience.

在菜單菜目銷售數(shù)字的基礎(chǔ)上，檢查菜單上菜目的利潤(rùn)情況和受歡迎的程度，并在適當(dāng)時(shí)做相應(yīng)調(diào)整（與總經(jīng)理共同履行此項(xiàng)職責(zé)）。 參與為所有特別事件和活動(dòng)起草的創(chuàng)意想法和菜單的工作，并鼓勵(lì)所有員工提出自己的想法并盡量加以利用。 監(jiān)管廚房工作，按照酒店的餐飲標(biāo)準(zhǔn)和標(biāo)準(zhǔn)化菜單的規(guī)定對(duì)所有菜目進(jìn)行制作和裝飾。 監(jiān)督制作標(biāo)準(zhǔn)以確保質(zhì)量。 監(jiān)督酒店清潔情況，在人力配置合理水平范圍內(nèi)協(xié)調(diào)廚房服務(wù)員的利用工作，確保廚房衛(wèi)生的保持工作達(dá)到酒店標(biāo)準(zhǔn)。 與庫(kù)管人員一起控制食品采購(gòu)水平。 管理排班表的起草工作，確保覆蓋所有工作領(lǐng)域，卻不超出酒店的年度人力配置和工資預(yù)算?？偨?jīng)理將負(fù)責(zé)制定指導(dǎo)方針。 熟知酒店食品存貨的采購(gòu)，管理采購(gòu)水平的工作程序，確保采取一切必要手段來(lái)控制食品預(yù)算成本的各方面，同時(shí)確保充足的食品庫(kù)存并維持標(biāo)準(zhǔn)。 在餐飲總監(jiān)的指導(dǎo)下，與庫(kù)存部門一起協(xié)助對(duì)所有與酒店食品管理相關(guān)的各個(gè)方面進(jìn)行持續(xù)性的監(jiān)控。 按酒店的供應(yīng)商名單購(gòu)買所有食品，該名單由庫(kù)存人員提供。 積極參與酒店的完全質(zhì)量管理活動(dòng)，熟知并理解洲際酒店集團(tuán)的完全質(zhì)量管理理念，確保其在廚房工作中的有效性，鼓勵(lì)所有員工發(fā)揮積極性。 依照酒店標(biāo)準(zhǔn)，確保個(gè)人形象、衛(wèi)生和行為的最高標(biāo)準(zhǔn)。 組織和監(jiān)督廚房員工的培訓(xùn)，以增進(jìn)食品制作和廚房管理的技巧。確保所有培訓(xùn)均得到準(zhǔn)確記錄，并且在必要的時(shí)間柜架內(nèi)按照人力資源部的要求對(duì)所有員工進(jìn)行檢查和考核。 完整的了解勞動(dòng)協(xié)定，管理員工并按員工意愿排班。 隨時(shí)保證廚房衛(wèi)生達(dá)到最高的標(biāo)準(zhǔn)，并遵守安全食品處理?xiàng)l例。 確保遵守HACCP(食品危害分析和關(guān)鍵控制點(diǎn))指導(dǎo)方針。每日檢查監(jiān)控程序。 確保正確的保養(yǎng)和存儲(chǔ)所有設(shè)備，正確報(bào)告和記錄所有破損和故障設(shè)備。 準(zhǔn)確記錄事故，確保所有隱患均得到檢查，以減少未來(lái)事故的發(fā)生。 執(zhí)行其它由總經(jīng)理分派的任務(wù)，以促進(jìn)廚房和部門的運(yùn)作和利潤(rùn)。 進(jìn)行人力規(guī)劃和管理需求。 管理編制和部門預(yù)算。 技能要求 完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 持有當(dāng)?shù)卣?guī)定的含酒精飲品知識(shí)課程證書或食品服務(wù)許可證或有效的健康或食品上崗證。 具有解決問(wèn)題和培訓(xùn)能力。

崗位職責(zé) 1.餅房廚師主管負(fù)責(zé)協(xié)助餅房行政總廚或副廚師長(zhǎng)管理相關(guān)廚房的運(yùn)轉(zhuǎn)。 2.確保廚房按照標(biāo)準(zhǔn)操作程序裝備及收檔， 包括所有食品的正確保存同時(shí)達(dá)到HACCP標(biāo)準(zhǔn)。 3.與廚師長(zhǎng)一起指導(dǎo)并進(jìn)行有關(guān)食品準(zhǔn)備、衛(wèi)生及著裝標(biāo)準(zhǔn)的培訓(xùn)。 崗位要求 1.熟悉面包西餅等的制作工藝及技能； 2.3年以上相關(guān)崗位工作經(jīng)驗(yàn)。 3.有星級(jí)酒店或西餐廳從事面包西餅制作工作經(jīng)驗(yàn)優(yōu)先。