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With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

崗位職責 ·?通過和管理層建立良好的工作關系來支持酒店的管理戰(zhàn)略，尤其是和總經(jīng)理，商務發(fā)展經(jīng)理，財務經(jīng)理和人力資源經(jīng)理。 ·?全力關注酒店的經(jīng)營戰(zhàn)。 ·?積極參與酒店內的管理核心項目。（固定資產(chǎn)，裝修改造，培訓和對客服務） ·?確保賓客服務部的員工接受規(guī)范的促銷培訓并致力于更好的推銷產(chǎn)品，以此來積極支持商務發(fā)展部的工作。 ·?對酒店的所有區(qū)域例行檢查。 ·?在賓客服務部完成計劃的餐飲和房務利潤。 ·?具有細節(jié)的成本控制方法。每月分析成本并制定行動計劃(每間占有房的成本，食品成本，酒水成本，工資包含加班，其他花費，小時工和外包服務)。 ·?確保所有的勞動力是根據(jù)需求/活動/季節(jié)來合理安排的。捕捉集團合作或外包的機會來平衡質量和成本。 ·?共同開發(fā)維護和關注來自商務發(fā)展的收入（房價，數(shù)量或宴會），以確保收入與成本之間的最高水平。 ·?確保所采購的物品物有所值。 ·?用專業(yè)的和激勵的方法管理直接管理范圍內的團隊。（如：主廚，賓客服務經(jīng)理，賓客服務支持經(jīng)理，物業(yè)管理經(jīng)理） ·?為直接管理范圍內的部門設立目標。 ·?定期評估表現(xiàn)。 ·?在必要時提供教導和指導。 ·?推薦相關的工資回顧。 ·?合理的處理不良表現(xiàn)。 ·?確立發(fā)展需求和事業(yè)發(fā)展路線。 ·?組織定期的營運會議包含直接管理范圍內的分部門。 ·?與人力資源部一起挑選高質量的員工。 ·?確保健全的績效管理制度，在必要時采取處罰行動。 ·?很好的管理運營部的員工，并確保他們清楚目標并通過了完善的培訓，以及最合理的部署。 ·?為每位員工設定清晰的工作任務。 ·?靈活的為分配員工以確保生產(chǎn)力的合理化（和人力資源經(jīng)理）。 ·?尋找外包的機會。 ·?確保在各部門里有一位接受過部門培訓員培訓的員工，為部門制定培訓計劃，推出季度培訓計劃（和人力資源經(jīng)理）。 ·?確保每位員工根據(jù)部門服務標準接受系統(tǒng)的工作技能培訓和對客服務標準，記錄要保留（和人力資源經(jīng)理）。 ·?確保有效地進行雙向溝通。 ·?確保員工按時參加先期和后期的培訓。 ·?確保排班表是根據(jù)酒店的需求制定的并遵循了勞動法。 ·?確保酒店運營維持在最高的質量標準，不違背品牌價值和標準。 ·?盡可能的提供高標準的服務。 ·?積極跟進SALT和AQ、有效率的采取整改措施。 ·?積極地討論如何進一步的改革以及重新制定標準的可能。 ·?確保不違反品牌標準和logo的使用規(guī)定。 ·?確保各餐廳一貫的遵循服務標準。 ·?確保食品和酒水質量。 ·?確保廚房遵循標準，提供有效率的和高質量的服務。 ·?確保餐飲采購、菜單工程滿座成本收益的優(yōu)先次序。 ·?與總經(jīng)理一起開發(fā)實施新的餐飲理念。 ·?促動賓客服務經(jīng)理與商務發(fā)展部共同創(chuàng)造本清利厚的餐飲推廣活動（菜單/價錢/推廣）。 ·?輔助商務發(fā)展經(jīng)理建立一個有效的具有競爭力的會議和外賣戰(zhàn)略包含價位。 ·?對競爭對手的價格和產(chǎn)品進行一年兩次的調查。 ·?確保房務區(qū)域的所有部門一貫的遵循服務標準。 ·?前臺的所有系統(tǒng)都在有效地利用，并持續(xù)地提供培訓。 ·?確保賓客服務支持部（不論外包與否）使用最低的成本，達到高質量的標準。 ·?與其他部門保持良好的合作（賓客服務支持，物業(yè)管理、財務）。 ·?每周參加賓客服務部部門會議，分析表現(xiàn)/生意和制定發(fā)展計劃。 ·?每天為賓客服務經(jīng)理提供戰(zhàn)略的指引。 ·?確保酒店的衛(wèi)生狀況良好。 ·?確保每天檢查VIP房間。 ·?確保物業(yè)管理部的運營一貫的遵循部門標準/法律/ 安保規(guī)定。 ·?確保物業(yè)管理部的各項工作均符合法律要求，技術標準和效率保持最佳水平。 ·?與物業(yè)管理經(jīng)理，尤其是總經(jīng)理，要通過細致的檢查對與客人和員工安保工相關的事宜輔以高度重視。 ·?與物業(yè)管理經(jīng)理確保POMEC的開支，其中包含能源，薪金和其他花費在遵循安全質量標準的前提下保持最低的花費。 ·?有效的計劃維修工作來確保生產(chǎn)質量安全。 ·?確保維修工作以及相關的事宜在第一時間解決并記錄在案。 ·?與GM/CM/FM/HRM共同制定年度預算 – 收入，固定資產(chǎn)，人員，大額項目，成本和花費。 ·?審核和批準營運部門的所有花費。 ·?堅持酒店安全制度、緊急情況處理規(guī)定和程序。 ·?確保員工充分的理解并遵守員工手冊內容。 ·?如有必要，該部門有權更改或補充該職位描述。 ·?完成任何其他合理的職責和被指派的職責。 崗位要求 ·?學歷要求：大專以上或同等學歷。 ·?兩年以上同星級酒店同等崗位工作經(jīng)驗或相關領域同等經(jīng)驗 ·?酒店、旅游、商務管理專業(yè)。 ·?流利的英語說寫能力。 ·?熟練使用電腦。 ·?隨機應變的能力，具有創(chuàng)造性。 ·?強大的商業(yè)意識，具有餐飲和房務的管理經(jīng)驗。 ·?具有不同的文化意識。 ·?有希爾頓集團內部酒店的工作經(jīng)驗者優(yōu)先。

崗位職責 1、通過與酒店總經(jīng)理，營運經(jīng)理，財務經(jīng)理和人力資源經(jīng)理建立高效的工作關系去實施酒店的總體管理戰(zhàn)略。 2、在與市場銷售有關的酒店戰(zhàn)略計劃和總體經(jīng)營目標方面，向總經(jīng)理提供建議和支持，樹立酒店良好的品牌形象。 3、維護集團的標準、品牌的一致性和酒店的形象。 崗位要求 希爾頓花園酒店職位始終要以賓客的利益為重并與其他團隊成員密切合作。若要成功地應聘這一職位，您的態(tài)度、行為、技能和價值觀應符合下列標準: 1、具備優(yōu)秀的銷售技能和技巧。 2、通過探討和聆聽，具備善于發(fā)掘客戶需求的能力。 3、具備果斷、自律的性格。 4、具備高度的自信心，工作的熱情和主動權。 5、擅長與不同的人打交道。 6、具備相關銷售經(jīng)驗。 7、酒店專業(yè)或相關經(jīng)驗的優(yōu)先。

設計并組織親子活動，包括且不限于場地設計，布置，流程控制，安全維護等。 任職要求： 工作態(tài)度積極 具備親子活動或者青少年訓練營組織活動經(jīng)驗優(yōu)先 溝通能力良好 具備基本的英文溝通能力

崗位職責 1.在廚師長的領導下，按菜式規(guī)定，烹制中餐保證出品質量。 2.依照分工，完成中式自助餐、酒會的菜品制作任務。 3.獨立完成各類中式菜肴的烹飪，并依照地域及時令食材的供給狀況進行菜品的調整。 崗位要求 1.兩年以上中餐炒鍋相關工作經(jīng)驗(從事過砧板、打荷) 2.持有烹飪證書，接受過HACCP相關培訓 3.身體健康，吃苦耐勞 4.熟悉粵菜、川菜、東北菜的烹飪技巧 5. 該崗位需每周工作6天? ?? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道

【職位描述】 1. 協(xié)助經(jīng)理負責度假村前廳部的接待和管理工作，熟知前廳服務設施的功能，處于完好狀態(tài)。 2. 協(xié)助經(jīng)理負責新員工的入職以及相關培訓工作。 3. 保持良好的客際關系，能獨立有效地處理賓客投訴。 4. 協(xié)助度假村與前廳經(jīng)理處理突發(fā)事件。 【任職要求】 1. 大專以上學歷，有同崗位工作經(jīng)驗1年以上。 2. 熟悉度假村前廳的經(jīng)營管理工作，具有較強的工作責任感和敬業(yè)精神。 3. 督導前廳各分部員工服務質量標準、操作流程標準并對前廳部各項工作實施全面監(jiān)管。 4. 有效貫徹、落實并完成部門制訂的每月工作計劃。 5. 英語對話流利，有較強的協(xié)調管理能力 ? ? ? ?? 【G.O福利】 1.雙人住宿； 2.一日三餐國際自助餐廳； 3.吧臺飲料暢飲； 4.度假村內所有娛樂活動及場地設施免費使用； 5.機場接送服務； 6.工作滿一年往返度假村和住址機票； 7.完善的工作意外傷害保險及社會保險； 8.國際化G.O團隊； 9.擁有登臺演出的機會； 10.每年輪換海外及大中華區(qū)度假村工作機會； 11.Club Med海外度假村免費房間； 12.快速晉升通道

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

職位描述: 1. 用英語為賓客提供優(yōu)質的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養(yǎng)使其正常運轉。 6.協(xié)助副經(jīng)理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經(jīng)驗，一定的管理經(jīng)驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區(qū)度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

1. 接待顧客、為顧客提供建議、銷售產(chǎn)品以滿足客戶需求和期待 2. 接受貨物、核對交貨單 3. 根據(jù)Club Med的標準和商品銷售流程布置產(chǎn)品陳列、存放 4. 關注客戶、客戶需求和客戶期待以維護老客戶 5. 考慮客戶的評價和建議，并將相關評價和建議反饋給總經(jīng)理 6.管理底下的團隊并安排其工作 7.根據(jù)度假村情況，組織相關活動

【崗位職責】： 1.負責賓客關系團隊日常工作的管理 2.督導員工按照Clubmed的制度以及要求提供服務 3.維護客戶關系，提高客人滿意度 4.負責客戶投訴處理以及突發(fā)事件、各類意外處理 5.負責各項報告、報表的編制 6.各項活動的組織與參與 【任職要求】： 1. 具有大專以上學歷。 2. 具有3年以上同崗位經(jīng)驗。 3. 具有較好的英語基礎 。 4. 熟悉酒店前廳運營以及管理。 5. 具有較強的組織能力和溝通能力及管理能力。 6. 該崗位需每周工作6天? ????????????? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

職責描述： 1. 接待、帶領4-17歲的兒童開展室內外活動 2. 開展并鼓勵兒童參加手工、體育等不同項目 3. 策劃游戲并安排兒童上臺表演 4. 照顧兒童用餐衛(wèi)生和安全 任職要求： 1.性格活潑開朗，不安于現(xiàn)狀，渴望多姿多彩的生活方式。 2.渴望結交來自各地的新朋友，能夠去不同的城市工作。 3.男女不限，20歲以上，普通話流利（掌握英語及其它外語者更佳） 4.覺得自己有愛心，童心未泯能和兒童玩成一片 5.有過兒童看護、夏令營、日托相關經(jīng)驗優(yōu)先 6.掌握CPR和急救證書者優(yōu)先考慮

1.根據(jù)衛(wèi)生標準嚴格操作安全生產(chǎn)，保證食品的質量。 2.嚴格遵守每個工作流程,妥善保管食物原材料，合理用料，降低消耗成本。 4.檢查每日餐后的原料消耗，及時申購、補充。 5.配合食品檢驗部進行食品檢查，確保賓客食品的絕對安全。 6.領導、培訓和開發(fā)甜點師助理 7.參與自助餐服務 8.確保甜點擺放整齊美觀 職位要求： 1. 愿意每周工作6天 2. 相關烹飪證書 3. 有多年餅房工作經(jīng)驗 4. 了解傳統(tǒng)糕點、膳食和維也納面包的制作 5. 懂英語者優(yōu)先

【崗位職責】： 1. 負責客房部的整體經(jīng)營和運作；分配督導員工工作，制定工作計劃。? 2. 確保部門成本及各項費用，得以良好的控制。 3. 根據(jù)度假村的運營標準，隨時對房間和設施設備及各項物品進行檢查。? 4. 制定部門的年度預算，并確保部門的經(jīng)營費用控制在預算之內。 5. 檢查客房部的設施和管理，抽查及提升本部門整體工作質量及工作效率。 6. 組織編制部門工作程序及工作考評。 【任職要求】： 1. 大專及以上學歷 2. 有3年以上同職位工作經(jīng)驗以及具備酒店籌開經(jīng)驗。 3. 熟悉客房部專業(yè)知識，熟練使用電腦，持有客房部經(jīng)理上崗證或資格證書優(yōu)先。 4. 掌握熟悉客房管理、服務流程和質量標準。 5. 具有組織協(xié)調能力、應變能力、經(jīng)營能力以及文字表達能力和信息管理能力。 6. 接受每周工作6天。 ? ? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

【職位描述】： 1. 接待顧客、為顧客提供建議、銷售產(chǎn)品以滿足客戶需求和期待 2. 接受貨物、核對交貨單 3. 根據(jù)Club Med的標準和商品銷售流程布置產(chǎn)品陳列、存放 4. 通過宣傳度假村所在地區(qū)和國家的美麗風景和豐富文化銷售旅行部門的所有產(chǎn)品，促進俱樂部內的文化活動 5. 關注客戶、客戶需求和客戶期待以維護老客戶 6. 考慮客戶的評價和建議，并將相關評價和建議反饋給經(jīng)理 7. 在度假村和旅行時確保遵守相關衛(wèi)生和安全標準 【任職要求】： 1. 愿意每周工作6天 2. 有零售銷售經(jīng)驗優(yōu)先 3. 旅游行業(yè)相關文憑 4. 良好的相關軟件應用 5. 須同時掌握英語和普通話兩種語言，掌握其它外語者更佳 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1. 根據(jù)度假村管理要求，演唱中英文歌曲 2. 完成度假村安排的演繹任務 3. 協(xié)助娛樂部的其他工作及活動安排 要求： 1. 學歷不限，音樂相關專業(yè)畢業(yè)優(yōu)先 2. 有使用樂器的經(jīng)驗 3. 熱情開朗，能互動，能控場

1. 掌握音響工程的基本知識，對音響設備進行配置、調制； 2. 根據(jù)劇目的節(jié)奏完成各種演出的音響操作； 3. 按音響設計的意圖體現(xiàn)一般劇目的整體音響效果，會對簡單演出進行音響設計； 4. 完成各類音響設備的基本操作 職位要求： 1. 從事本專業(yè)工作2年以上或大專院校相關專業(yè)畢業(yè)1年以上； 2. 良好的音樂知識（包括英語歌曲），掌握燈光工程知識者尤佳。 3. 須具有音樂和/或視聽領域的工作經(jīng)驗。 4. 須掌握良好的英語或普通話 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1. 負責員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負責辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調配度假村的人力資源，并提出有效的建議和意見。 4. 負責各部門人員編制的審核工作。 5. 負責員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關制度、員工保險及福利方面的政策。 7. 負責各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學歷，有相同崗位工作經(jīng)驗2年以上。 2. 熟悉員工的有關法規(guī)和條例；掌握教育學、心理學以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點和崗位培訓工作程序。 4. 了解度假村員工的服務工作規(guī)范和質量標準的要求。 5. 具有良好的溝通能力和協(xié)調能力。 6. 具有較強的文字綜合能力和口頭表達能力。 7. 該崗位需每周工作6天

PURPOSE OF JOB? He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order?: v? He defines the forecasted product needs and give purchasing orders to the Procurement Manager ?as close as possible to needs to ensure a continuous and regular service? ? Reception?: v? He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)? v? He controls the respect of suppliers' deadlines? v? He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager ? Stocks : v? He analyses, consolidates and communicates consumption to better adapt stock levels? v? He is responsible for the proper implementation of inventories and expressions of needs? v? He advises managers on the expression of their needs, ensures that they are anticipated? v? He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio? v? He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v? He organizes storage of the reserves and the quay of the Economat v? He arranges reserves, implements necessary signage to identify the products. ? Reporting?: v? He evaluates the performance of suppliers ? v? He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v? He improves productivity by optimizing the flow of information and goods flows ? v? He participates in the monitoring of self-checks of his department ? v? He establishes and informs a dashboard of the service's performance ? QUALITY / HEALTH AND SAFETY: v? He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk ? v? He participates in the Health and Safety Unit v? He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v? ?He ensures the reception, implementation and integration of GO/GEs in his department v? ?He defines personal objectives and support his team or its affiliates, and evaluates them v? ?He supervises and leads in a transversal logic v? ?He implements and complies with HR procedures v? ?Manager by proximity: show, train and enforce v? ?He shows exemplarity through his visibility among teams and customers v? ?He ensures good social climate in his department v? ?He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·????? Customer satisfaction data? ·????? Compliance with standards and SOP ? Business? ·????? Respect of budgets (result versus budget) ·????? Rate of loss, theft or damage of goods ·????? Stock function to meet internal audit scores ? PEOPLE ·????? Development of his team skills, Turn Over and absenteeism ·????? End of month inventory variance

工作內容 1.協(xié)助經(jīng)理負責客房部的整體經(jīng)營和運作；分配督導員工工作，制定工作計劃。  2. 確保部門成本及各項費用，得以良好的控制。 3. 根據(jù)度假村的運營標準，隨時對房間和設施設備及各項物品進行檢查。  4. 制定部門的年度預算，并確保部門的經(jīng)營費用控制在預算之內。 5. 檢查客房部的設施和管理，抽查及提升本部門整體工作質量及工作效率。 6. 組織編制部門工作程序及工作考評。 崗位要求 1. 本科畢業(yè)學歷或同等以上。 2. 有五星級連鎖酒店客房管理工作經(jīng)驗。 3. 熟悉客房部專業(yè)知識，熟練使用電腦，持有客房部經(jīng)理上崗證或資格證書。 4. 掌握熟悉客房管理、服務流程和質量標準。 5. 具有組織協(xié)調能力、應變能力、經(jīng)營能力以及文字表達能力和信息管理能力。 6. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

 崗位職責： 1. 負責度假村財務部門整體運營，包含財務、采購 2. 協(xié)助度假村高層管理人員提供有效的財務管理、成本控制、流程合法合規(guī)管理、從財務影響面提供專業(yè)的建議和解決方案。 3. 管理團隊并發(fā)展人才，建立一支高效的團隊。 4. 熟悉度假村運營，能夠預測風險并能夠有效進行風控管理。 5. 保證度假村稅務、財務等符合國家各項及Club Med各項規(guī)定。 6. 協(xié)助各運營部門制定合理預算并做好費用把控的管理 崗位要求： 1. 中國籍，學歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務及財務政策、保險政策等法律法規(guī) 5. 誠實、踏實、務實。 6. 團隊管理及建設能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。