Delivers and picks up guest luggage as assigned by Team Leader.
根據(jù)領(lǐng)班的安排為客人運(yùn)送行李。
Stores luggage according to standards.
根據(jù)標(biāo)準(zhǔn)儲存行李。
Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
為客人提行李時,指引抵店客人到辦理入住登記的地方。
Directs guests and visitors to any of the Hotel’s facilities.
指引客人及來訪者到任何酒店的設(shè)施。
Opens and closes car doors for guests whenever the opportunity arises.
主動為上下車的客人開/關(guān)車門。
Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed.
協(xié)助所有客人的行李存放,確保遵守正確的處理、儲存、安全的程序。
Hails taxi/ cabs and answers inquiries.
為客人呼叫出租車并解答問詢。
Reports complaints or problems to Team Leader/ Chief Concierge if no immediate solution can be found.
遇到問題或投訴,如果找不到立即解決的方法,要向禮賓部的領(lǐng)班/禮賓司匯報(bào)。
Provides courteous and professional service at all times.
隨時提供禮貌且專業(yè)的服務(wù)。