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  • 深圳 | 5年以上 | 本科
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 帥哥多
    • 領(lǐng)導(dǎo)好
    • 美女多
    • 五險(xiǎn)一金
    • 管理規(guī)范
    • 人性化管理
    全服務(wù)中檔酒店/4星級 | 2000人以上
    • 投遞簡歷
    崗位職責(zé): 1、識別市場風(fēng)險(xiǎn)并提出預(yù)警管理要求,編制并發(fā)布每日、周度、月度及季度經(jīng)營分析報(bào)告,完成半年度經(jīng)營情況綜合分析。 2、組織重點(diǎn)門店及區(qū)域業(yè)績攻堅(jiān)專項(xiàng)工作,制定并實(shí)施業(yè)績提升解決方案。 3、制定月度會員營銷活動(dòng)方案并推動(dòng)執(zhí)行,監(jiān)控會員卡渠道分銷收益表現(xiàn)。 4、主導(dǎo)年度整體預(yù)算編制,確認(rèn)分銷渠道年度合作框架。 崗位要求: 1、對客戶需求敏感,注重細(xì)節(jié),具備良好的服務(wù)意識。必須有酒店集團(tuán)5年以上會員管理及操作經(jīng)驗(yàn),有連鎖酒店會員管理經(jīng)驗(yàn)優(yōu)先考慮,對會員運(yùn)營、渠道管理或酒店行業(yè)有濃厚興趣,具備相關(guān)經(jīng)驗(yàn)者優(yōu)先; 2、具備較強(qiáng)的數(shù)據(jù)分析能力,能通過數(shù)據(jù)驅(qū)動(dòng)決策,熟練使用Excel等工具,思維靈活,具備創(chuàng)新意識,能獨(dú)立策劃會員活動(dòng)及營銷方案; 3、優(yōu)秀的溝通協(xié)調(diào)能力,能夠高效對接內(nèi)外部資源,推動(dòng)項(xiàng)目執(zhí)行,結(jié)果導(dǎo)向,抗壓能力強(qiáng),適應(yīng)快節(jié)奏工作環(huán)境;
  • 三亞 | 5年以上 | 學(xué)歷不限
    其他 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.深入了解業(yè)務(wù),對平臺酒店大數(shù)據(jù)進(jìn)行分析,尋找潛在的收益機(jī)會,并實(shí)現(xiàn)新增收益; 2.負(fù)責(zé)監(jiān)測、分析、挖掘平臺經(jīng)營和銷售業(yè)務(wù)數(shù)據(jù),并定期形成分析報(bào)告,幫助決策層及時(shí)準(zhǔn)確了解經(jīng)營狀況; 3.對數(shù)據(jù)進(jìn)行監(jiān)控、分析,建立日常監(jiān)控和預(yù)警機(jī)制,提供決策支持; 4.負(fù)責(zé)外部信息采集,熟悉各項(xiàng)目上下游產(chǎn)業(yè),就行業(yè)發(fā)展趨勢、競爭對手進(jìn)行分析研究,為公司經(jīng)營決策提供參考; 5.基于對用戶數(shù)據(jù)的分析及用戶行為的深入理解,結(jié)合業(yè)務(wù),建立數(shù)據(jù)挖掘、最優(yōu)化線上的價(jià)格和促銷以及相關(guān)收益產(chǎn)品; 6.負(fù)責(zé)平臺酒店各項(xiàng)目產(chǎn)品的收益風(fēng)險(xiǎn)管理,保證收益最大化。 任職要求: 1.5年以上數(shù)據(jù)分析/收益管理工作經(jīng)驗(yàn),OTA 行業(yè)及高星酒店項(xiàng)目經(jīng)驗(yàn)優(yōu)先; 2.英語口語及書面表達(dá)能力優(yōu)秀,英語可作為工作語言; 3.具備較強(qiáng)的經(jīng)營分析能力,熟練掌握數(shù)據(jù)挖掘與經(jīng)營分析的相關(guān)知識,精通多種數(shù)據(jù)分析工具; 4.具備較強(qiáng)的統(tǒng)計(jì)分析能力、溝通能力、分析與解決問題的能力。 您可將個(gè)人簡歷和求職意向發(fā)送至hht@dfwsgroup.com,如有合適職位,我們會第一時(shí)間與您聯(lián)系~
  • 北京-朝陽區(qū) | 5年以上 | 本科
    卓越雇主
    卓越雇主
    國內(nèi)高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.?制訂諾金國際集團(tuán)收益管理中心工作目標(biāo)并支持收益中心經(jīng)理完成各項(xiàng)指標(biāo)。梳理成員酒店收益管理規(guī)范和流程并不斷予以優(yōu)化,并指導(dǎo)成員酒店收益的具體工作; 2.?落實(shí)集團(tuán)收益管理中心系統(tǒng)工具的對接工作; 3.?始終應(yīng)對市場環(huán)境變化,預(yù)測不同時(shí)間市場需求,及時(shí)調(diào)整價(jià)格策略,優(yōu)化每間可銷售客房的平均收益; 4.?根據(jù)市場劃分,指導(dǎo)成員酒店結(jié)合市場定位建立不同的價(jià)格戰(zhàn)略,適當(dāng)調(diào)節(jié)以保證酒店房間銷售和收益最大化; 5.?制訂和管理集團(tuán)收益代碼SOP,并對成員酒店收益代碼SOP進(jìn)行定期培訓(xùn),進(jìn)行監(jiān)管; 6.?負(fù)責(zé)集團(tuán)收益管理中心相關(guān)業(yè)務(wù)的商務(wù)談判及日常對接; 7.?組織成員酒店進(jìn)行定期收益管理會議,與酒店一同討論提高綜合收益的具體方案,同時(shí)對酒店市場營銷策略的應(yīng)用并提出改進(jìn)建議; 8.?協(xié)助市場營銷部對成員酒店進(jìn)行收益管理相關(guān)培訓(xùn); 9.?協(xié)助集團(tuán)籌措發(fā)展商業(yè)計(jì)劃和成員酒店年度市場預(yù)測計(jì)劃。 崗位資格: 1.大學(xué)本科或者以上學(xué)歷,旅游、酒店管理相關(guān)專業(yè)優(yōu)先; 2.五年或以上五星級酒店收益管理或類似崗位工作經(jīng)歷;擁有國際品牌同等崗位工作經(jīng)歷優(yōu)先。 3.熟悉收益管理知識,熟練運(yùn)用收益管理策略,熟練掌握收益管理系統(tǒng)的使用,同時(shí)具有不斷變化的市場敏感性; 4.能夠較好掌握和使用英語、熟練使用常用辦公軟件(MS Word、Excel、PowerPoint等),郵件,行政系統(tǒng), 以及STR, Ideas,Power?BI或其他收益管理相關(guān)系統(tǒng),具有高效的溝通技巧; 5.五官端正、誠實(shí)可信、團(tuán)隊(duì)合作、溝通協(xié)調(diào)能力強(qiáng)且具有親和力;英語口語及書面良好。
  • 深圳 | 8年以上 | 大專 | 食宿面議
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 員工生日禮物
    • 店慶活動(dòng)
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責(zé)】 1、分析行業(yè)趨勢、競爭對手動(dòng)態(tài)及消費(fèi)者需求,為集團(tuán)業(yè)務(wù)布局提供數(shù)據(jù)支撐(如市場份額、價(jià)格策略、渠道優(yōu)化建議; 2、協(xié)調(diào)集團(tuán)與下屬酒店 / 子公司的營銷資源分配,推動(dòng)區(qū)域間經(jīng)驗(yàn)共享與協(xié)同作戰(zhàn); 3、策劃并執(zhí)行集團(tuán)層面的整合營銷活動(dòng)(如主題促銷、節(jié)日營銷、跨界合作),提升品牌曝光度與用戶粘性; 4、管理線上線下推廣渠道(如官網(wǎng)、OTA 平臺、社交媒體、傳統(tǒng)媒體),優(yōu)化投放策略并評估 ROI; 5、指導(dǎo)下屬酒店 / 子公司開發(fā)區(qū)域市場,提供定制化營銷方案(如針對本地商務(wù)客群、旅游客群的策略; 6、即時(shí)集團(tuán)動(dòng)態(tài)定價(jià)策略(如淡旺季價(jià)格調(diào)整、節(jié)假日溢價(jià)機(jī)制),指導(dǎo)下屬酒店優(yōu)化收益管理。 【崗位素質(zhì)】 全渠道運(yùn)營工具應(yīng)用: 熟練使用 OTA 平臺(攜程 / 美團(tuán))后臺數(shù)據(jù)分析、官網(wǎng) SEO 優(yōu)化、微信公眾號 / 小程序用戶畫像構(gòu)建。 掌握私域流量運(yùn)營技巧(如企業(yè)微信社群分層運(yùn)營、會員積分體系設(shè)計(jì)),提升復(fù)購率。 數(shù)據(jù)驅(qū)動(dòng)決策: 核心指標(biāo)分析:監(jiān)控 RevPAR、ADR、OCC、渠道轉(zhuǎn)化率(如 OTA 訂單占比下降時(shí),及時(shí)調(diào)整傭金策略)。 工具應(yīng)用:實(shí)時(shí)追蹤各區(qū)域渠道活動(dòng) ROI(如判斷 “抖音直播帶貨” 在華南地區(qū)的投入產(chǎn)出比是否優(yōu)于傳統(tǒng)廣告) 向上管理能力:能將營銷方案轉(zhuǎn)化為管理層易懂的商業(yè)邏輯 向下賦能能力:為區(qū)域營銷團(tuán)隊(duì)提供培訓(xùn)及輸出合理化建議及方案,提升一線人員策劃能力
  • 杭州 | 5年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 年底雙薪
    • 節(jié)日禮物
    • 用餐補(bǔ)貼
    商業(yè)地產(chǎn) | 50-99人
    • 投遞簡歷
    工作職責(zé): ?1、負(fù)責(zé)酒店日常收益分析、控制、預(yù)測;? 2、負(fù)責(zé)監(jiān)測、分析、挖掘經(jīng)營和銷售業(yè)務(wù)數(shù)據(jù),幫助決策層及時(shí)準(zhǔn)確了解經(jīng)營與銷售狀況; ?3、預(yù)測酒店客房收入,包括出租率、平均房價(jià)、收入,指導(dǎo)酒店進(jìn)行銷售策略和價(jià)格策略的制定;? ?4、參與制定各酒店的客房價(jià)格體系,關(guān)注競對酒店價(jià)格體系及動(dòng)態(tài),分析市場需求,及時(shí)調(diào)整酒店價(jià)格; ?5、參與收益管理系統(tǒng)需求的提出,承擔(dān)收益管理系統(tǒng)及業(yè)務(wù)培訓(xùn)及統(tǒng)籌等工作;? 任職要求:? 1、全日制本科及以上學(xué)歷,6年以上收益管理經(jīng)驗(yàn); ?2、具備較強(qiáng)的收益管理、統(tǒng)計(jì)分析能力、熟練掌握數(shù)據(jù)挖掘與經(jīng)營分析相關(guān)知識,精通多種數(shù)據(jù)分析工具; ?3、具有同行酒店集團(tuán)銷售信息收集及分析能力。
  • 國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任職要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 廣州 | 3年以上 | 本科 | 提供食宿
    • 崗位晉升
    • 技能培訓(xùn)
    • 職業(yè)規(guī)劃
    • 五險(xiǎn)一金
    • 帶薪年假
    • 包吃包住
    • 年終獎(jiǎng)金
    • 節(jié)日禮物
    • 員工生日禮物
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    DUTIES AND RESPONSIBILITIES工作職責(zé) ·???????? Maximize all revenues for the Hotel, including but not limited to Room and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 使酒店的所有收益最大化,包括并不僅限于客房和宴會和餐飲收入。領(lǐng)導(dǎo)由所有創(chuàng)收部門參與的跨部門決策工作,這些部門包括銷售和市場部、客房部、餐飲服務(wù)部。管理競爭情報(bào)工作的各個(gè)方面;定價(jià);管理可出租客房和收益底線;分銷渠道;市場細(xì)分組合;接受或拒絕較大團(tuán)隊(duì)的預(yù)訂。 ·???????? Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account. 利用提供的工具(即IBP)并依照洲際酒店集團(tuán)的規(guī)范,以日歷的形式對以下信息進(jìn)行維持、更新和分享:外部活動(dòng)、競爭對手價(jià)格情報(bào)、平均房價(jià)的滲透率(RGI)、商業(yè)客戶的抵店和消費(fèi)習(xí)慣、流失報(bào)告、會議空間分配、攬客率(與餐飲經(jīng)理一起)、總體的和按帳戶的(對于預(yù)訂者而言)忠誠度計(jì)劃滲透率,系統(tǒng)以及通過渠道、細(xì)分市場和客戶得到的客房或非客房收益的趨勢。 ·???????? Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation. 了解酒店效益的組成部分,并以此對來自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評估,以便為將來的定價(jià)和談判提供數(shù)據(jù)。 ·???????? Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses data for these meetings, displaying key facts/trends etc., on the revenue room walls. 協(xié)助召開客房收益會議(由總經(jīng)理主持),并撰寫會議所需的報(bào)告和分析材料,在會議室的墻上展示主要數(shù)據(jù)和趨勢等 ·???????? Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analysing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. 通過分析歷史數(shù)據(jù)和當(dāng)前文件,監(jiān)測并決定功能廳、客房和餐飲場所的需求周期。負(fù)責(zé)跟蹤和分析場所預(yù)訂速度和團(tuán)組入住情況,對團(tuán)組入住以及客人不承認(rèn)預(yù)訂或改變主意的情況進(jìn)行處理 ·???????? Manage the use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Where a yield management system is not installed, then, she or he is responsible for opening or closing Holidex Plus. 每天對收入系統(tǒng)的使用情況進(jìn)行管理,包括負(fù)責(zé)收益底線的操作和每日清單結(jié)余。如果沒有安裝收入管理系統(tǒng),則應(yīng)負(fù)責(zé)開關(guān)預(yù)訂系統(tǒng)。 ·???????? Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments. 與區(qū)域收益經(jīng)理一起對所有創(chuàng)收部門進(jìn)行年度收益管理審計(jì)。 ·???????? Perform other duties as assigned. May also serve as manager on duty. 完成其它分配的任務(wù),可能需要擔(dān)任值班經(jīng)理。 QUALIFICATIONS AND REQUIREMENTS任職要求 ·???????? Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred. 市場營銷或相關(guān)專業(yè)學(xué)士及以上學(xué)歷或同等學(xué)歷,4 年及以上服務(wù)業(yè)或酒店業(yè)市場營銷或相關(guān)工作經(jīng)驗(yàn),需具備直接管理銷售團(tuán)隊(duì)經(jīng)驗(yàn),需要熟知本地業(yè)務(wù)及業(yè)務(wù)趨勢,必須掌握本地語言,能同時(shí)使用其它語言者優(yōu) 先。 ·???????? Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。 ·???????? Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. 擁有有效的酒店報(bào)價(jià)概念,優(yōu)化收益管理和銷售策略的知識,并具有在給定的市場條件下決定使用哪種概念的能力。 ·???????? Proficient in the use of Microsoft Office 精通微軟辦公軟件 ·???????? Problem solving, analytical, reasoning, motivating, organizational and training abilities. 具有解決問題,推理,號召,組織和培訓(xùn)能力 ·???????? Good writing skills 良好的寫作技能 ·???????? Proficient in English &/or Mandarin 熟練的英語或者普通話 ·???????? Bachelor’s degree in Hotel Administration or Business Administration. 具有酒店管理或商業(yè)管理的學(xué)士學(xué)位。 ·???????? 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred. 3年相關(guān)工作經(jīng)驗(yàn)或類似的管理經(jīng)驗(yàn),或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景。曾擁從事收入管理或報(bào)價(jià)工作者優(yōu)先考慮。
  • 廣州 | 5年以上 | 學(xué)歷不限
    • 員工免費(fèi)房
    • 包吃包住
    • 崗位晉升
    • 技能培訓(xùn)
    • 五險(xiǎn)一金
    • 帶薪年假
    • 員工生日禮物
    • 交通補(bǔ)貼
    • 月度美食節(jié)
    • 舒適員工公寓
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    The Director of RevenueManagement will provide the hotel’s Executive Team guidance in developinglong-term strategies and short-term tactics to increase the hotel’s overallrevenues and to maximize profit. Toassist the Director of Marketing / Sales and the management team to have astructured approach to tactical marketing making use of all internal andexternal tools available to the hotel and providing standard analyticalreporting to ensure the adopted tactics are measurable. Toundertake in depth business analysis, primarily of the Rooms department butalso other revenue generating departments including Food & Beverage andSpa, making recommendations on promotional tactics in liaison with the Directorof Marketing / Sales and the respective Outlet Manager / Director. Ensure the guidelines for data collection, datainput, data cleaning and data usage are being followed throughout the hotel andconduct regular training to the relevant departments. To conduct regular training to Front Office, Salesand Marketing, Reservations on the definition of the marketing standard codesi.e. Purpose of Visit, Rate Markets / Segmentation etc. and their importance inmarketing analysis. To assist theDirector of Marketing / Sales in the strategic direction of the Sales Team byassisting the Sales Managers with their Personal Business Plans, corporateaccount classification (key account management) as well as ensuring monthlyreporting needs are met. To work in close collaboration with the MarketingCommunication Manager to ensure the chosen marketing communications areconsistent with the hotel’s targeted customer’s profile, preferences, andbehaviors. To offer quantitative information to Marketing Communicationsregarding the targeted market’s size, yield, booking, past promotion results,etc., for planning and ROI calculation. To analyze the current revenue generation trends ofthe hotel in order to identify critical areas for Revenue Enhancement. To assist the HotelExecutive Team in developing integrated solutions that enables the hotel toleverage increased profitability via Business Intelligence and RevenueManagement practices, focusing on revenue engineering primarily for the Roomsdepartment but also other profit centres of the hotel such as F&B or Spa.
  • 廣州 | 3年以上 | 本科
    • 福布斯五星
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 提供住宿用餐
    • 專業(yè)英語培訓(xùn)
    • 考究制服
    • 職業(yè)發(fā)展計(jì)劃
    國際高端酒店/5星級 | 500-999人
    • 投遞簡歷
    Job Overview 崗位職責(zé):? Execute analysis activities focusing on revenue and demand associated with hotel' rooms and function space inventory. Uses analytical tools and systems to maximize revenues.? Position is accountable for preparing forecasts, budgets and projections.?Position contributes to sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.? Serves as a demand expert to work on group strategy and manage Inventory. Overlooks the operations of the Reservation Team. 管理酒店可買客房和會議設(shè)施數(shù)量,使用收益分析系統(tǒng)和工具分析平衡與需求的關(guān)系達(dá)到收益最大化。負(fù)責(zé)編制預(yù)算,預(yù)測和收益相關(guān)項(xiàng)目管理。 協(xié)助制定銷售策略并基于歷史數(shù)據(jù)分析和未來預(yù)測衡量其有效性。根據(jù)需求分析制定團(tuán)隊(duì)策略和可買房管理。負(fù)責(zé)管理預(yù)定部。 Skills 技巧: 1.?Provides revenue analysis functional expertiseand leadership to general managers, property leadership teams and market salesleaders. ??? 向總經(jīng)理,酒店管理層和市場銷售提供收益分析支持。 2.Extracts andanalyzes data in order to draw viable/actionable business conclusions. 提取分析數(shù)據(jù)得出可行市場結(jié)論。 3.Prepares forecasts of revenue, demand and occupancyfor rooms and function space – 3-month and 6-month, long range and budget. 制定全年預(yù)算,半年和未來3個(gè)月客房和會議室市場需求,收益和入住率預(yù)測。 4.Prepares sales strategy critique. 制定銷售策略評估。 5.Prepares budgets for transient, group and catering. 制定散客,團(tuán)隊(duì)和宴會預(yù)算。 6.Manages all revenue and demand data associated withrooms and function space. 管理客房和會議室收益和需求數(shù)據(jù)。 7.Prepares revenue opportunity analysis. 制定潛在收益機(jī)會分析。 8.Provides recommendations to improve effectiveness ofrevenue analysis processes. 提供改善收益管理有效性建議。 9.Communicates brand initiatives, demand and marketanalysis to hotel owners. 為業(yè)主提供品牌計(jì)劃,需求和市場分析。 10.Promotes and protects brand equity. 推廣保護(hù)品牌價(jià)值。
  • 麗水 | 3年以上 | 本科 | 提供食宿
    • 崗位晉升
    • 技能培訓(xùn)
    • 節(jié)日福利
    • 人性化管理
    • 員工生日活動(dòng)
    • 免費(fèi)食宿
    • 節(jié)日禮物
    • 年度旅游
    • 員工生日禮物
    • 包吃包住
    國內(nèi)高端酒店/5星級 | 1000-2000人
    • 投遞簡歷
    崗位職責(zé): 1.利用提供的工具并依照萬地旅游集團(tuán)的規(guī)范,以日歷的形式對相關(guān)信息進(jìn)行維持、更新和分享:包括但不限于外部活動(dòng)、競爭對手價(jià)格情報(bào)、平均房價(jià)的滲透率、客戶的抵店和消費(fèi)習(xí)慣、流失報(bào)告、會議空間分配、攬客率、預(yù)定客戶忠誠度計(jì)劃滲透率,系統(tǒng)以及通過渠道、細(xì)分市場和客戶得到的客房或非客房收益的趨勢等。了解各酒店效益的組成部分,并以此對來自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評估,以便為將來的定價(jià)和談判提供數(shù)據(jù)。 2.監(jiān)測競品酒店的所有產(chǎn)品定價(jià),了解當(dāng)?shù)丶爸苓吘频晔袌鰟?dòng)態(tài)和需求群體,并就各酒店的定價(jià)和市場綜合策略向集團(tuán)公司提供適當(dāng)?shù)慕ㄗh。 3.定期組織召開各酒店價(jià)格、銷售分析(收益)會、客房收益會等,及時(shí)調(diào)整酒店各項(xiàng)產(chǎn)品價(jià)格及促銷策略,。 4.監(jiān)測確定功能廳、客房和餐飲場所的需求周期,負(fù)責(zé)跟蹤和分析場所預(yù)訂速度和團(tuán)組入住情況,對團(tuán)組入住以及客人不承認(rèn)預(yù)訂或改變主意的情況進(jìn)行處理; 5.每天對收入系統(tǒng)的使用情況進(jìn)行管理,包括負(fù)責(zé)收益底線的操作和每日清單結(jié)余。 6.為酒店團(tuán)隊(duì)提供收益系統(tǒng)專項(xiàng)培訓(xùn),并提供必要的技術(shù)支持。 7.管理所有渠道(中央預(yù)訂系統(tǒng)、全球酒店預(yù)訂系統(tǒng)、互聯(lián)網(wǎng)直接和間接銷售系統(tǒng)),包括并不僅限于房間類型和銷售策略。負(fù)責(zé)確保遵守互聯(lián)網(wǎng)最低價(jià)格保證規(guī)定,并按照公司相關(guān)標(biāo)準(zhǔn)和規(guī)定對第三方分銷商進(jìn)行管理 8.為各酒店的年度預(yù)算提供所有與業(yè)務(wù)的收益相關(guān)的建議。在收入基礎(chǔ)上對各部門的人員需求水平進(jìn)行預(yù)測 9.支持所有與市場調(diào)研和運(yùn)營最佳化相關(guān)的特殊項(xiàng)目(資源策劃、成本核算、關(guān)鍵績效指標(biāo)等)收益系統(tǒng)包括中央預(yù)訂系統(tǒng)即假日預(yù)訂系統(tǒng)、收益管理系統(tǒng)和一部分酒店管理系統(tǒng) 崗位要求: (1)教育背景 大學(xué)本科以上學(xué)歷,市場營銷、統(tǒng)計(jì)、財(cái)務(wù)管理等相關(guān)專業(yè)。 (2)基本素質(zhì) ① 認(rèn)同公司的企業(yè)文化和經(jīng)營理念,有大局觀 ② 有高度的責(zé)任心、事業(yè)心和執(zhí)行力 (3)工作經(jīng)驗(yàn):具有3年以上酒店收益經(jīng)理及以上的管理經(jīng)驗(yàn)。 (4)技能技巧 ① 通曉酒店市場營銷、優(yōu)化收益管理、酒店產(chǎn)品定價(jià)等相關(guān)專業(yè)知識。 ② 熟悉酒店產(chǎn)品收益促銷方案、酒店產(chǎn)品定價(jià)方案、計(jì)劃的制定與落實(shí)。 (5)服務(wù)態(tài)度 ①忠于職守、愛崗敬業(yè)、廉潔自律 ②具有較高的職業(yè)道德水平 ③具有較強(qiáng)的理解判斷能力、組織協(xié)調(diào)能力、決策能力及業(yè)務(wù)實(shí)施能力 ④關(guān)心團(tuán)隊(duì)成長,坦誠、正直、活力、激情,具有強(qiáng)烈的責(zé)任感、榮譽(yù)感和使命感。
  • 深圳 | 3年以上 | 本科 | 提供食宿
    • 五險(xiǎn)一金
    • 包吃包住
    • 技能培訓(xùn)
    • 崗位晉升
    • 年底雙薪
    • 員工生日禮物
    • 員工優(yōu)惠價(jià)
    • 帶薪年假
    • 員工公寓
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.預(yù)測市場需求,為酒店?duì)幦∈袌鲫P(guān)鍵時(shí)機(jī); 2.了解酒店收益的組成,始終能對環(huán)境競爭,優(yōu)化每間可銷售客房的平均收益; 3.監(jiān)督房間預(yù)訂流量,節(jié)假日、特定時(shí)間段、OTA平臺等價(jià)格展示情況,并確保操作系統(tǒng)與酒店標(biāo)準(zhǔn)相一致; 4.負(fù)責(zé)制訂和執(zhí)行營業(yè)預(yù)算及經(jīng)營計(jì)劃; 5.負(fù)責(zé)制訂符合酒店總體營業(yè)目標(biāo)及行動(dòng)方案; 6.負(fù)責(zé)跟蹤和分析預(yù)訂流程,團(tuán)隊(duì)流量,特別關(guān)注和加強(qiáng)團(tuán)隊(duì)預(yù)留房管理,更好的做好團(tuán)隊(duì)適度減量,最大程度提高收益; 7.根據(jù)酒店收益情況做出分析,每周召開收益信息會,每月召開酒店收益管理分析會。 崗位要求: 1.本及以上文化程度,3年以上酒店收益經(jīng)理崗位工作經(jīng)驗(yàn); 2.具有團(tuán)隊(duì)協(xié)作能力和管理能力; 3.有較強(qiáng)的創(chuàng)新意識和創(chuàng)新思維; 4.出色的溝通、計(jì)劃管理和問題解決能力; 5.能夠使用數(shù)據(jù)分析工具進(jìn)行商業(yè)分析并對提升酒店收益有獨(dú)到見解。
  • 伊犁 | 2年以上 | 大專 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    利用提供的工具(即SBRP)并依照洲際酒店集團(tuán)的規(guī)范,以日歷的形式對以下信息進(jìn)行維持、更新和分享:外部活動(dòng)、競爭對手價(jià)格情報(bào)、平均房價(jià)的滲透率(RGI)、商業(yè)客戶的抵店和消費(fèi)習(xí)慣、流失報(bào)告、會議空間分配、攬客率(與餐飲經(jīng)理一起)、總體的和按帳戶的(對于預(yù)訂者而言)忠誠度計(jì)劃滲透率,系統(tǒng)以及通過渠道、細(xì)分市場和客戶得到的客房或非客房收益的趨勢。 了解酒店效益的組成部分,并以此對來自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評估,以便為將來的定價(jià)和談判提供數(shù)據(jù)。 監(jiān)測競爭對手對所有創(chuàng)收部門的定價(jià),了解當(dāng)?shù)厥袌鰟?dòng)態(tài)和需求群體,并就酒店的定價(jià)和市場綜合策略向客房收益工作組提供適當(dāng)?shù)慕ㄗh。 每周與總經(jīng)理、市場銷售總監(jiān)、房務(wù)總監(jiān)、前廳經(jīng)理、餐飲總監(jiān)一起開價(jià)格和銷售策略(收益)會。 協(xié)助召開客房收益會議(由總經(jīng)理主持),并撰寫會議所需的報(bào)告和分析材料,在會議室的墻上展示主要數(shù)據(jù)和趨勢等 通過分析歷史數(shù)據(jù)和當(dāng)前文件,監(jiān)測并決定功能廳、客房和餐飲場所的需求周期。負(fù)責(zé)跟蹤和分析場所預(yù)訂速度和團(tuán)組入住情況,對團(tuán)組入住以及客人不承認(rèn)預(yù)訂或改變主意的情況進(jìn)行處理 審批并執(zhí)行一晚9間客房以上的團(tuán)隊(duì)銷售策略,并與銷售總監(jiān)或會務(wù)銷售和統(tǒng)籌總監(jiān)就團(tuán)組和會議的定價(jià)問題進(jìn)行合作 每天對收入系統(tǒng)*的使用情況進(jìn)行管理,包括負(fù)責(zé)收益底線的操作和每日清單結(jié)余。如果沒有安裝收入管理系統(tǒng),則應(yīng)負(fù)責(zé)開關(guān)假日預(yù)訂系統(tǒng)。 1. 為酒店團(tuán)隊(duì)提供收益系統(tǒng)的功能和升級的培訓(xùn)并予以支持。 2.?管理所有渠道(中央預(yù)訂系統(tǒng)、全球酒店預(yù)訂系統(tǒng)、互聯(lián)網(wǎng)直接和間接銷售系統(tǒng)),包括并不僅限于房間類型和銷售策略。負(fù)責(zé)確保遵守互聯(lián)網(wǎng)最低價(jià)格保證規(guī)定,并按照洲際酒店集團(tuán)的標(biāo)準(zhǔn)和規(guī)定對第三方分銷商進(jìn)行管理 3. 對SBRP實(shí)施監(jiān)控,確保遵守所有SBRP規(guī)則和標(biāo)準(zhǔn)程序。為年度預(yù)算提供所有與業(yè)務(wù)的收益相關(guān)的建議。在收入基礎(chǔ)上對各部門的人員需求水平進(jìn)行中期預(yù)測. 4. 與區(qū)域收益負(fù)責(zé)人一起對所有創(chuàng)收部門進(jìn)行年度收益管理審計(jì)。 5. 向前廳部就向上銷售和談判技巧提供技術(shù)支持 6. 支持所有與市場調(diào)研和運(yùn)營最佳化相關(guān)的特殊項(xiàng)目(資源策劃、成本核算、關(guān)鍵績效指標(biāo)等)收益系統(tǒng)包括中央預(yù)訂系統(tǒng)、收益管理系統(tǒng)(SBRP)和一部分酒店管理系統(tǒng) 7. 和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。 8. 和財(cái)務(wù)總監(jiān)一起編制和管理預(yù)算。 9. 制定與營收計(jì)劃相關(guān)的行動(dòng)方案,以確保營收目標(biāo)的達(dá)成。 10.為總經(jīng)理提供專業(yè)的咨詢支持服務(wù)。 11.完成上級交辦的其他工作。
  • 上海 | 5年以上 | 大專
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    【崗位職責(zé)】 1、了解酒店收益的組成,并以此去評估本地客戶和集團(tuán)的生意,便于為未來價(jià)格設(shè)置和磋商提供數(shù)據(jù); 2、留意競爭對手所有收入部門的定價(jià),了解本地市場的動(dòng)態(tài)和需要的產(chǎn)生,并推薦適當(dāng)有關(guān)酒店定價(jià)和市場組合策略的行動(dòng)給收入室工作團(tuán)隊(duì); 3、通過對歷史數(shù)據(jù)和當(dāng)前預(yù)訂的分析,監(jiān)控并確定市場需求并作出重大生意決策; 4、管理所有預(yù)訂渠道。 【崗位要求】 1、兩年以上同崗位工作經(jīng)驗(yàn); 2、英語口語及書面表達(dá)能力優(yōu)秀; 3、具有同行酒店銷售信息收集及分析能力。
  • 北京-朝陽區(qū) | 3年以上 | 本科
    服務(wù)式公寓 | 100-499人
    • 投遞簡歷
    公司簡介 Stey,源自瑞典,是一個(gè)顛覆傳統(tǒng)的共享居住品牌。我們不僅打造社區(qū)型精品公寓與 設(shè)計(jì)酒店,更致力于重新定義未來城市生活的樣貌。通過融合北歐極簡設(shè)計(jì)美學(xué)與 前沿智能科技,Stey以獨(dú)特的靈活轉(zhuǎn)租模式,構(gòu)建了一個(gè)充滿活力、多元文化的國際 社群,重新詮釋了人與人之間真實(shí)而有趣的連接。 目前,我們在北京已經(jīng)成功落地三個(gè)標(biāo)桿項(xiàng)目,并正加速拓展中國及海外主要市場。 加入Stey,成為這場城市生活革命的“頭號玩家”,成為我們?nèi)虬鎴D擴(kuò)張的見證者 與參與者,現(xiàn)在正是最好的時(shí)機(jī)。 總體來說,這個(gè)崗位人員需要深耕過OTA渠道開發(fā)管理,了解以O(shè)TA渠道為主的價(jià)格(OTA方提供的各種價(jià)格、OTA捆綁產(chǎn)品價(jià)格等),有以O(shè)TA為主進(jìn)行價(jià)格策略的經(jīng)歷和經(jīng)驗(yàn),偏前端,需要對企業(yè)客戶進(jìn)行拜訪。此外,還需協(xié)助digital部門完善收益模塊。 POSITION SUMMARY/DESCRIPTION The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects. Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development. Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings. In essence the role will: ? Implement revenue management operations, procedures, and best practices. ? Identify new revenue opportunities. ? Provide daily, weekly, and monthly reporting. ? Optimize and expand distribution partnerships. ? Act as overall business development consultant for each Property/Community Manager. ? Act as Revenue Management expert in communication with the Digitalteam. ? Challenge and influence properties to improve service level and operational standards. ? Embed and support a revenue management culture in all properties. ? Visit each property regularly. AVAILABILITY MANAGEMENT ? Use yield planners and selling matrix for room sales ? Monitor yield system and validate that the yield actions are consistent with both property and market conditions ? Maintain a consistent selling strategy across all systems ? Proactive availability management, recommending necessary strategy changes ? Prepare and recommend future strategies to the Management team COMMERCIAL? AWARENESS ? Keep up todate with global, local, and environmental issues impacting Beijing and thehotel ? Check competitor strategy on a regular basis reviewing rates andavailability ? Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions REVENUE ANALYSIS ? Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy ? Analyzeyield information to identify potential new business, markets and trends ? Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc. ? Complete andanalyze the month-end reports ? Analyze andsupply data for the preparation of the annual plan (budget) ? Identify andanalyze new business opportunities MAINTENANCE OF SYSTEMS & PROCEDURES ? Maintainaccuracy of all reservations and other data ? Conductquality control checks on all revenue management systems to ensure dataaccuracy ? Ensure thatall the rates are loaded on all rate databases ? Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement ? Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded RESERVATIONS ? Handle allbookings in the Stey PMS ? Ensureappropriate follow up on bookings ? Communicatewith potential Guests and Tenants ? Handle allinquiries – Phone, email, WeChat OTHER ? Manage all contract and communication for distribution channels ? Work closely with each Community Manager in all aspects of property operations. ? Provide reports as required by senior management
  • 玉溪 | 3年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 每周雙休
    • 免費(fèi)工作餐
    • 免費(fèi)住宿
    • 超大發(fā)展平臺
    • 帶薪年假
    • 技能培訓(xùn)
    • 人性化管理
    • 員工活動(dòng)豐富
    • 員工生日禮物
    • 投遞簡歷
    【崗位職責(zé)】 1、深入了解業(yè)務(wù),對平臺酒店大數(shù)據(jù)進(jìn)行分析,尋找潛在的收益機(jī)會,并實(shí)現(xiàn)新增收益。 2、負(fù)責(zé)監(jiān)測、分析、挖掘平臺經(jīng)營和銷售業(yè)務(wù)數(shù)據(jù),并定期形成分析報(bào)告,幫助決策層及時(shí)準(zhǔn)確了解經(jīng)營狀況 3、對數(shù)據(jù)進(jìn)行監(jiān)控、分析,建立日常監(jiān)控和預(yù)警機(jī)制,提供決策支持。 4、負(fù)責(zé)外部信息采集,熟悉各項(xiàng)目上下游產(chǎn)業(yè),就行業(yè)發(fā)展趨勢、競爭對手進(jìn)行分析研究,為公司經(jīng)營決策提供參考 5、基于對用戶數(shù)據(jù)的分析及用戶行為的深入理解,結(jié)合業(yè)務(wù),建立數(shù)據(jù)挖掘、最優(yōu)化線上的價(jià)格和促銷以及相關(guān)收益產(chǎn)品。 6、負(fù)責(zé)平臺酒店各項(xiàng)目產(chǎn)品的收益風(fēng)險(xiǎn)管理,保證收益最大化 【崗位要求】 1、5年以上數(shù)據(jù)分析/收益管理工作經(jīng)驗(yàn),OTA 行業(yè)及高星酒店項(xiàng)目經(jīng)驗(yàn)優(yōu)先; 2、英語口語及書面表達(dá)能力優(yōu)秀,英語可作為工作語言; 3、具備較強(qiáng)的經(jīng)營分析能力,熟練掌握數(shù)據(jù)挖掘與經(jīng)營分析的相關(guān)知識,精通多種數(shù)據(jù)分析工具; 4、具備戰(zhàn)略眼光,能從宏觀角度制定收益管理戰(zhàn)略,與公司整體戰(zhàn)略相契合。
  • 全國 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    國際高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    【職位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Revenue Specialist, Revenue Management Consolidated Center (RMCC) – Asia Pacific maximizes revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Revenue Specialist, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Feed ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. The Revenue Manager will provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任職要求】 What are we looking for? A Revenue Specialist, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s degree or above -2 years of related experience -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Good communication skills -Excellent organization and planning skills -Sound functional knowledge of the day to day management and operation of a Revenue Management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyse data and identify significant trends -Self-motivated -Able to work accurately and effectively under pressure -Competitive -Good personal presentation skills -Warm personality and team spirit -Clear voice and well spoken -Committed and career oriented -Strong in spoken and written English to meet business needs What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 洛陽 | 2年以上 | 大專 | 提供食宿
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 年度旅游
    • 包吃包住
    • 繳納社保
    • 提成補(bǔ)助
    • 節(jié)日禮物
    • 人性化管理
    • 管理規(guī)范
    國內(nèi)高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé) 1、收集網(wǎng)絡(luò)預(yù)定客人意見調(diào)查問卷保持服務(wù)質(zhì)量提高。 2、做好OTA的評分及好評。 3、落實(shí)”O(jiān)TA預(yù)到客人”的歡迎信及VIP客人的歡迎禮品。 4、預(yù)測客房現(xiàn)有的和未來的預(yù)訂情況,制作預(yù)測報(bào)表,制定方案,提高營業(yè)收入。 5、熟悉處理房間預(yù)訂的程序。 崗位要求 1、大專以上文化程度;1年以上同崗位工作經(jīng)驗(yàn)。 2、普通話清晰,英語書面和品語表達(dá)較流利; 3、具有良好的產(chǎn)品電話銷售技能,能夠?qū)崿F(xiàn)酒店客房預(yù)訂率最大化 4、具有銷售業(yè)務(wù)談判能力,能合理調(diào)配酒店產(chǎn)品,分清先后,實(shí)現(xiàn)客房銷售目標(biāo)。 5、具有同行酒店客房銷售信息收集分析能力,及時(shí)制作報(bào)表向上級反饋。 6、具有良好的語言組織和文字表達(dá)能力,清楚,條理地表達(dá)銷售意向。 注:崗位薪酬為:底薪+提成+福利機(jī)制
  • 杭州 | 經(jīng)驗(yàn)不限 | 本科
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 人性化管理
    • 美女多
    • 帥哥多
    其他IT/互聯(lián)網(wǎng) | 500-999人
    • 投遞簡歷
    工作職責(zé): 1、基于酒店現(xiàn)狀及數(shù)據(jù)情況,為酒店提供相應(yīng)的數(shù)字化營銷解決方案; 2、通過案例分享、新平臺、新趨勢、新功能等價(jià)值持續(xù)輸出給酒店高層,并能進(jìn)行下一步優(yōu)化產(chǎn)品; 3、通過數(shù)據(jù)復(fù)盤持續(xù)梳理管理層的官微意識,善用美好藍(lán)圖從而達(dá)到雙方共贏。 任職資格: 1、有3年以上酒旅行業(yè)經(jīng)驗(yàn),且能對經(jīng)營一號位進(jìn)行顧問式銷售; 2、具有獨(dú)立思考和解決問題能力,學(xué)習(xí)能力強(qiáng),親和力強(qiáng); 3、自驅(qū)力強(qiáng),成功欲望強(qiáng),投入度高,年齡25-30歲,本科學(xué)歷; 4、履歷:OTA/旅行社、攜程、飛豬、美團(tuán),酒店:收益、Digital、Marcom崗位優(yōu)先。
  • 蘇州 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 人性化管理
    • 美女多
    • 帥哥多
    其他IT/互聯(lián)網(wǎng) | 500-999人
    • 投遞簡歷
    工作職責(zé): 1、基于酒店現(xiàn)狀及數(shù)據(jù)情況,為酒店提供相應(yīng)的數(shù)字化營銷解決方案; 2、通過案例分享、新平臺、新趨勢、新功能等價(jià)值持續(xù)輸出給酒店高層,并能進(jìn)行下一步優(yōu)化產(chǎn)品; 3、通過數(shù)據(jù)復(fù)盤持續(xù)梳理管理層的官微意識,善用美好藍(lán)圖從而達(dá)到雙方共贏。 任職資格: 1. 本科學(xué)歷且有良好溝通能力和商務(wù)談判能力; 2. 有較強(qiáng)的數(shù)據(jù)分析能力; 3. 有互聯(lián)網(wǎng)公司3年以上銷售工作經(jīng)驗(yàn)且熟悉高星酒店優(yōu)先; 4. 自驅(qū)力強(qiáng),具備較強(qiáng)的抗壓能力和團(tuán)隊(duì)精神。 履歷-OTA/旅行社: 攜程BD-助理,飛豬、美團(tuán)等; 履歷-酒店:收益、marcom崗位優(yōu)先。
  • 鄭州 | 3年以上 | 本科 | 食宿面議
    • 五險(xiǎn)一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 人性化管理
    • 員工活動(dòng)
    • 在線學(xué)習(xí)平臺
    • 管理規(guī)范
    • 包吃包住
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    使酒店的所有收益最大化,包括并不僅限于客房和宴會和餐飲收入。領(lǐng)導(dǎo)由所有創(chuàng)收部門參與的跨部門決策工作,這些部門包括市場銷售部、客房部、餐飲部等。管理競爭情報(bào)工作的各個(gè)方面定價(jià);管理可出租客房和收益底線,分銷渠道,市場細(xì)分組合,接受或拒絕較大團(tuán)隊(duì)的預(yù)訂。 日常工作內(nèi)容 每一天都是不同的一天,但大致工作內(nèi)容如下: ●監(jiān)測競爭對手對所有創(chuàng)收部門的定價(jià),了解當(dāng)?shù)厥袌鰟?dòng)態(tài)和需求群體,并就酒店的定價(jià)和市場綜合策略向客房收益工作組提供適當(dāng)?shù)慕ㄗh ●了解酒店效益的組成部分,并以此對來自當(dāng)?shù)乜蛻艉腿后w的業(yè)務(wù)進(jìn)行評估,以便為將來的定價(jià)和談判提供數(shù)據(jù) ●每周與總經(jīng)理、市場銷售總監(jiān)、預(yù)訂部、前廳部、餐飲部等一起開營收會議 ●協(xié)助召開營收會議(由總經(jīng)理主持),并撰寫會議所需的報(bào)告和分析材料,在會議室的墻上展示主要數(shù)據(jù)和趨勢等 ●通過分析歷史數(shù)據(jù)和當(dāng)前文件,監(jiān)測并決定功能廳、客房和餐宴會的需求周期。負(fù)責(zé)跟蹤和分析場所預(yù)訂周期和團(tuán)組入住情況,對團(tuán)組入住以及客人取消預(yù)訂的情況進(jìn)行處理 ●與部門領(lǐng)導(dǎo)一起設(shè)計(jì)、制定和執(zhí)行能夠符合具體的部門要求的培訓(xùn)計(jì)劃,確保培訓(xùn)課程方案的制定,以及培訓(xùn)的有效性 ●為酒店團(tuán)隊(duì)提供收益系統(tǒng)的功能和升級的培訓(xùn)并予以支持 我們對您的要求 ●具有酒店管理或商業(yè)管理的學(xué)士學(xué)位 ●3年相關(guān)工作經(jīng)驗(yàn)(收益,分析等),或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景。曾擁從事收入管理或報(bào)價(jià)工作者優(yōu)先考慮 ●精通微軟辦公軟件 ●優(yōu)秀的中英文口、書寫能力 我們的宗旨是歡迎擁有不同背景的人加入我們的團(tuán)隊(duì),并把建立一支包容性團(tuán)隊(duì)作為追求,我們認(rèn)同人與人之間的獨(dú)特性,鼓勵(lì)同事全身心投入工作。IHG 酒店與度假村為申請人和員工提供平等的就業(yè)機(jī)會,無關(guān)乎種族、膚色、宗教、性別、性取向、性別認(rèn)同、國籍、受保護(hù)的退伍軍人身份或殘疾。我們提倡彼此信任、支持和認(rèn)可的文化,無論您是來自何種背景,擁有哪些經(jīng)歷,我們都能認(rèn)可您的觀點(diǎn)。  IHG 為每名團(tuán)隊(duì)成員提供適宜的發(fā)展空間,支持在協(xié)作的環(huán)境中成長并發(fā)揮自身的價(jià)值。我們知道,要提高工作效率,就要提高幸福感(無論是在工作中還是在工作之外),通過我們的 myWellbeing 框架,我們致力于提升您在健康、生活方式和工作場所中的幸福感。   加入我們,成為不斷壯大的全球大家族的一員。
  • 上海-普陀區(qū) | 5年以上 | 大專 | 提供吃
    • 五險(xiǎn)一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 崗位晉升
    • 人性化管理
    • 領(lǐng)導(dǎo)親切
    • 環(huán)境舒適
    • 管理規(guī)范
    國內(nèi)高端酒店/5星級 | 100-499人
    • 投遞簡歷
    1、分析短期和長期預(yù)測,分析集團(tuán)庫存和價(jià)格趨勢,包括入住率、目標(biāo)、產(chǎn)品線和戰(zhàn)略銷售目標(biāo)。 分析和監(jiān)控營銷渠道、重點(diǎn)及其他客戶的生產(chǎn)。 2、支持酒店并保持所有主要分銷渠道的價(jià)格平等。 3、根據(jù)需要更新所有分銷渠道,并限制價(jià)格或庫存。 4、接收所有確定的和初步協(xié)商的團(tuán)體預(yù)訂,并向市場銷售總監(jiān)和總經(jīng)理提供每項(xiàng)預(yù)訂將如何影響入住率、平均房價(jià)和客房利潤的合格分析。 5、探索并提供不同市場組合,在不增加成本的情況下刺激額外收入。 6、每周通過各類渠道對競爭進(jìn)行監(jiān)控和分析,以確定銷售策略和新興趨勢。 7、每周召開一次收入管理會議,對當(dāng)前120天的預(yù)訂期進(jìn)行評估,以確定合適的價(jià)格和可用性控制。出了上周的結(jié)果與決策的概要,并引導(dǎo)對未來問題的討論。 8、負(fù)責(zé)維護(hù)任何有助于收益管理的軟件程序。 9、監(jiān)督和評估針對預(yù)訂部、銷售部或會議服務(wù)的內(nèi)部激勵(lì)計(jì)劃的有效性。然后向市場銷售總監(jiān)及總經(jīng)理提供清晰的回報(bào)分析。 崗位要求: 1.至少兩年以上品牌酒店收益經(jīng)理崗位工作經(jīng)驗(yàn),國際聯(lián)號酒店優(yōu)先考慮。 2.具有良好的同行業(yè)酒店的銷售信息收集及收益分析能力。 3.熟練掌握收益管理原理和實(shí)踐,了解酒店行業(yè)的最新趨勢。 4.具有一定的英語聽說讀寫能力。
  • 玉溪 | 5年以上 | 大專 | 提供食宿
    • 五險(xiǎn)一金
    • 每周雙休
    • 免費(fèi)工作餐
    • 免費(fèi)住宿
    • 超大發(fā)展平臺
    • 帶薪年假
    • 技能培訓(xùn)
    • 人性化管理
    • 員工活動(dòng)豐富
    • 員工生日禮物
    • 投遞簡歷
    崗位職責(zé): 1.收益管理總監(jiān)需要負(fù)責(zé)編制酒店的年度經(jīng)營預(yù)算規(guī)則,建設(shè)預(yù)算系統(tǒng)并進(jìn)行管理運(yùn)用。 2.制定集團(tuán)的價(jià)格體系,進(jìn)行跨品牌、各客源的價(jià)格管理,確保會員價(jià)格體系的合理性和競爭力。 3.監(jiān)控并管理各銷售渠道的價(jià)格,確保官網(wǎng)價(jià)格的競爭力,防止OTA(在線旅游代理商)價(jià)格私連倒掛,并持續(xù)建設(shè)價(jià)格監(jiān)控系統(tǒng)。 4.深入了解業(yè)務(wù),對平臺酒店大數(shù)據(jù)進(jìn)行分析,尋找潛在的收益機(jī)會,并實(shí)現(xiàn)新增收益。 5.負(fù)責(zé)監(jiān)測、分析、挖掘平臺經(jīng)營和銷售業(yè)務(wù)數(shù)據(jù),并定期形成分析報(bào)告,幫助決策層及時(shí)準(zhǔn)確了解經(jīng)營狀況。 6.對數(shù)據(jù)進(jìn)行監(jiān)控、分析,建立日常監(jiān)控和預(yù)警機(jī)制,提供決策支持。 7.負(fù)責(zé)外部信息采集,熟悉各項(xiàng)目上下游產(chǎn)業(yè),就行業(yè)發(fā)展趨勢、競爭對手進(jìn)行分析研究,為公司經(jīng)營決策提供參考。 8.基于對用戶數(shù)據(jù)的分析及用戶行為的深入理解,結(jié)合業(yè)務(wù),優(yōu)化線上的價(jià)格和促銷以及相關(guān)收益產(chǎn)品。 9.負(fù)責(zé)項(xiàng)目成本預(yù)算編制及跟蹤控制,降低項(xiàng)目成本風(fēng)險(xiǎn)。 10.帶領(lǐng)團(tuán)隊(duì)推進(jìn)收益管理各項(xiàng)管理工作開展,并對下屬進(jìn)行培訓(xùn)、、指導(dǎo)和監(jiān)督。 11.負(fù)責(zé)平臺酒店各項(xiàng)目產(chǎn)品.的收益風(fēng)險(xiǎn)管理,保證收益最大化。 12.完成上級交辦的其他事宜:根據(jù)公司的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求,完成上級交辦的其他相關(guān)事宜。
  • 廣州 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限
    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 年度旅游
    • 包吃包住
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 全勤獎(jiǎng)
    國內(nèi)高端酒店/5星級 | 2000人以上
    • 投遞簡歷
    崗位職責(zé): 1、負(fù)責(zé)多店收益管理策略; 2、優(yōu)先考慮熟悉掌握綠云PMS預(yù)訂/收益/分銷系統(tǒng)者; 3、能夠使用數(shù)據(jù)分析工具進(jìn)行商業(yè)分析并對提升酒店收益有獨(dú)到見解。 崗位要求: 1、兩年以上國際星級酒店收益相關(guān)崗位工作經(jīng)驗(yàn); 2、 具有團(tuán)隊(duì)協(xié)作能力和管理能力; 3、 有較強(qiáng)的創(chuàng)新意識和創(chuàng)新思維; 4、 出色的溝通、計(jì)劃管理和問題解決能力; 5、 對市場不斷變化較有很好的敏感性。 辦公地點(diǎn):廣州
  • 收益總監(jiān)

    1.5萬-1.8萬
    廣州 | 5年以上 | 本科 | 提供食宿
    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 領(lǐng)導(dǎo)好
    • 管理規(guī)范
    • 包吃包住
    • 崗位晉升
    國內(nèi)高端酒店/5星級 | 500-999人
    • 投遞簡歷
    該崗位雙休,提供食宿(單人間),入職就繳納五險(xiǎn)一金。 崗位職責(zé) 一、戰(zhàn)略規(guī)劃與目標(biāo)管理 1. 制定區(qū)域年度收益戰(zhàn)略,分解各酒店季度/月度營收指標(biāo),確保完成集團(tuán)預(yù)算目標(biāo) 2. 建立動(dòng)態(tài)定價(jià)模型,根據(jù)不同酒店等級(經(jīng)濟(jì)型/中端/豪華)制定差異化價(jià)格策略 3. 主導(dǎo)區(qū)域競爭情報(bào)系統(tǒng)建設(shè),定期分析競對價(jià)格、市場供需及客源結(jié)構(gòu)變化 二、運(yùn)營體系標(biāo)準(zhǔn)化建設(shè) 1.統(tǒng)一區(qū)域收益管理系統(tǒng)(RMS)操作標(biāo)準(zhǔn),優(yōu)化PMS與OTA渠道數(shù)據(jù)對接流程 2.建立跨酒店收益會議機(jī)制(周例會/月分析會),輸出可視化經(jīng)營數(shù)據(jù)看板 3.編制《區(qū)域收益管理手冊》,規(guī)范預(yù)訂控制、超額預(yù)訂及團(tuán)隊(duì)房量分配規(guī)則 三、多維度收益優(yōu)化 1.渠道管理:監(jiān)控各酒店OTA/直銷/GDS渠道占比,調(diào)整傭金結(jié)構(gòu)與房態(tài)投放 2.庫存調(diào)控:根據(jù)歷史數(shù)據(jù)預(yù)測需求,動(dòng)態(tài)調(diào)整不同房型、餐飲及會議場地庫存 3.特殊時(shí)段管理:針對節(jié)假日/會展等高峰制定溢價(jià)策略,建立應(yīng)急房態(tài)釋放機(jī)制 四、團(tuán)隊(duì)賦能與協(xié)同 1.組建區(qū)域收益管理小組,定期開展定價(jià)策略、數(shù)據(jù)分析等專業(yè)培訓(xùn) 2.協(xié)調(diào)銷售/前廳/餐飲部門,推動(dòng)全員收益意識與交叉銷售激勵(lì)機(jī)制 3.搭建區(qū)域客戶資源共享平臺,優(yōu)化協(xié)議公司及大客戶管理體系 五、風(fēng)險(xiǎn)管理與創(chuàng)新 1.建立收益健康度評估體系,監(jiān)控RevPAR/GOPPAR等核心指標(biāo)異常波動(dòng) 2.試點(diǎn)動(dòng)態(tài)包價(jià)、會員權(quán)益升級等創(chuàng)新產(chǎn)品,提升單客戶貢獻(xiàn)值 3.制定收益管理應(yīng)急預(yù)案(如疫情/自然災(zāi)害等不可抗力場景) 六、其他上級領(lǐng)導(dǎo)交代的工作任務(wù)。 【崗位要求】 1、5年以上數(shù)據(jù)分析/收益管理工作經(jīng)驗(yàn),酒景類 行業(yè)及國際連號酒店收益辦公室經(jīng)驗(yàn)優(yōu)先。 2、具備較強(qiáng)的經(jīng)營分析能力,熟練掌握數(shù)據(jù)挖掘與經(jīng)營分析的相關(guān)知識。 3、具備溝通能力、分析與解決問題的能力。 4、具有良好的團(tuán)隊(duì)管理能力和業(yè)績抗壓能力。 5、熟練掌握電腦的辦公軟件使用和英文使用。 6、認(rèn)可公司的企業(yè)文化。
  • 收益經(jīng)理

    1.4萬-1.8萬
    上海 | 3年以上 | 本科
    • 五險(xiǎn)一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 人性化管理
    • 管理規(guī)范
    • 崗位晉升
    • 團(tuán)隊(duì)支持
    • 發(fā)展空間
    服務(wù)式公寓 | 2000人以上
    • 投遞簡歷
    Major Responsibility 主要工作職責(zé) ? Manage property occupancy to yield optimum revenue. 管理物業(yè)出租率,使之產(chǎn)生最佳的收益。 ? Develop pricing strategies to optimally sell the inventory of the rooms. 制定價(jià)格策略,以最佳方案銷售客房。 ? Integrate and maintain yield management systems within the properties and present findings to the hierarchy on a regular basis. 統(tǒng)一和維護(hù)物業(yè)的收益管理系統(tǒng),并定期發(fā)送調(diào)研報(bào)告給管理層。 ? Monthly analysis of pricing based on competitor analysis. 以競爭對手的分析為基礎(chǔ),每月進(jìn)行定價(jià)分析。 ? Analysis of revenue generation on a regular basis and actively involved in the strategy and implementation of sales strategy in order to recover loss revenue and/or maximize profit margin. 定期分析收益的趨勢,積極落實(shí)措施,以幫助收入的恢復(fù)和促進(jìn)利潤的增長。 ? Assist in the compilation of monthly revenue in the form of forecast, budget, and profit and loss statements. 協(xié)助編制每月的收入預(yù)測,預(yù)算以及損益表。 ? Work with Director of Sales to communicate strategy recommendation effectively and efficiently. 協(xié)助銷售總監(jiān)快速并有效地給予策略建議。 ? Execute projects given by manage and Director of Sales. 執(zhí)行銷售總監(jiān)交辦的事宜。 Requirements ? Degree in Hospitality/Business Management or equivalent. 酒店/工商管理專業(yè)或其它同等學(xué)位。 ? Minimum 5 years of hospitality experience with a multi-national hospitality brand, preferably in serviced residences. 5年以上國際品牌酒店相關(guān)工作經(jīng)驗(yàn),服務(wù)式公寓工作經(jīng)驗(yàn)尤佳。 ? Strong financial and sales & marketing knowledge. 豐富的財(cái)務(wù)及市場銷售知識。 ? Strong knowledge of P&L statements, budgeting, business plan preparation and general knowledge of accounting. 精通損益表,預(yù)算和商業(yè)計(jì)劃以及了解會計(jì)的一般知識。 ? Familiar with online marketing and channel distribution. 熟悉網(wǎng)絡(luò)營銷及渠道分銷。 ? Able to communicate fluently in English and Mandarin. 能熟練地運(yùn)用中/英文進(jìn)行交流。
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