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Specific Job Knowledge, Skill and Ability工作技能技巧要求： -Ability to read, write, speak andunderstand the English language to communicate effectivelywith guests and employees. 能有效的用英語溝通交流。 -Interpersonal skills to provide overallguest satisfaction. 以較強的人際交往能力提高客人滿意度。 -Ability to work under pressure and dealwith stressful situations during busy periods. 能在強壓下勝任工作。 -English & computer ability required 英語和電腦運用能力。 -Ability to effectively deal withinternal and external customers, some of whom will require high levels ofpatience, tact and diplomacy to defuse anger, collect and analyze accurateinformation and resolve conflicts. 擅長于處理賓客關系，能快速有效的應對各種問題。 Required Qualifications必要的資歷要求： -Universitygraduate,excellent command of written and spoken in English and Chineselanguage. 大學本科，良好的中英文讀寫能力。 -1-2years working experiencewith same position in Brand Hotel 一至兩年同等崗位品牌酒店工作經(jīng)驗。 -Good community ability required. 較好的溝通能力。

DUTIES AND RESPONSIBILITIES工作職責 ·???????? Maximize all revenues for the Hotel, including but not limited to Room and Banquet/Catering Revenues. Lead cross functional decision making of all revenue generating departments including Sales and Marketing, Rooms, Catering and Food and Beverage departments. Manage all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 使酒店的所有收益最大化，包括并不僅限于客房和宴會和餐飲收入。領導由所有創(chuàng)收部門參與的跨部門決策工作，這些部門包括銷售和市場部、客房部、餐飲服務部。管理競爭情報工作的各個方面；定價；管理可出租客房和收益底線；分銷渠道；市場細分組合；接受或拒絕較大團隊的預訂。 ·???????? Using the tools provided (ie IBP) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account. 利用提供的工具（即IBP）并依照洲際酒店集團的規(guī)范，以日歷的形式對以下信息進行維持、更新和分享：外部活動、競爭對手價格情報、平均房價的滲透率（RGI）、商業(yè)客戶的抵店和消費習慣、流失報告、會議空間分配、攬客率（與餐飲經(jīng)理一起）、總體的和按帳戶的（對于預訂者而言）忠誠度計劃滲透率，系統(tǒng)以及通過渠道、細分市場和客戶得到的客房或非客房收益的趨勢。 ·???????? Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation. 了解酒店效益的組成部分，并以此對來自當?shù)乜蛻艉腿后w的業(yè)務進行評估，以便為將來的定價和談判提供數(shù)據(jù)。 ·???????? Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses data for these meetings, displaying key facts/trends etc., on the revenue room walls. 協(xié)助召開客房收益會議（由總經(jīng)理主持），并撰寫會議所需的報告和分析材料，在會議室的墻上展示主要數(shù)據(jù)和趨勢等 ·???????? Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analysing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business. 通過分析歷史數(shù)據(jù)和當前文件，監(jiān)測并決定功能廳、客房和餐飲場所的需求周期。負責跟蹤和分析場所預訂速度和團組入住情況，對團組入住以及客人不承認預訂或改變主意的情況進行處理 ·???????? Manage the use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Where a yield management system is not installed, then, she or he is responsible for opening or closing Holidex Plus. 每天對收入系統(tǒng)的使用情況進行管理，包括負責收益底線的操作和每日清單結余。如果沒有安裝收入管理系統(tǒng)，則應負責開關預訂系統(tǒng)。 ·???????? Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments. 與區(qū)域收益經(jīng)理一起對所有創(chuàng)收部門進行年度收益管理審計。 ·???????? Perform other duties as assigned. May also serve as manager on duty. 完成其它分配的任務，可能需要擔任值班經(jīng)理。 QUALIFICATIONS AND REQUIREMENTS任職要求 ·???????? Bachelor’s degree / higher education qualification / equivalent in marketing or related field, and four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team. Strong knowledge of local businesses and business trends required. Must speak local language(s). Other languages preferred. 市場營銷或相關專業(yè)學士及以上學歷或同等學歷，4 年及以上服務業(yè)或酒店業(yè)市場營銷或相關工作經(jīng)驗，需具備直接管理銷售團隊經(jīng)驗，需要熟知本地業(yè)務及業(yè)務趨勢，必須掌握本地語言，能同時使用其它語言者優(yōu) 先。 ·???????? Communication skills are utilized for a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·???????? Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions. 擁有有效的酒店報價概念，優(yōu)化收益管理和銷售策略的知識，并具有在給定的市場條件下決定使用哪種概念的能力。 ·???????? Proficient in the use of Microsoft Office 精通微軟辦公軟件 ·???????? Problem solving, analytical, reasoning, motivating, organizational and training abilities. 具有解決問題，推理，號召，組織和培訓能力 ·???????? Good writing skills 良好的寫作技能 ·???????? Proficient in English &/or Mandarin 熟練的英語或者普通話 ·???????? Bachelor’s degree in Hotel Administration or Business Administration. 具有酒店管理或商業(yè)管理的學士學位。 ·???????? 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred. 3年相關工作經(jīng)驗或類似的管理經(jīng)驗，或與此相當?shù)慕逃c工作經(jīng)驗結合的背景。曾擁從事收入管理或報價工作者優(yōu)先考慮。

集團酒店板塊新項目人才儲備 崗位職責： 1、結合市場銷售預算和預測制作年度收益計劃。 2、貫徹并制定收益行動計劃確保能夠完成收益指標。 3、預測市場需求，為酒店爭取市場關鍵時機，協(xié)調(diào)所有預定確保增加客房預訂量及客房收益。 4、監(jiān)督酒店客房預訂流量，節(jié)假日、特定時間段、OTA平臺等價格展示情況，并確保操作系統(tǒng)與酒店標準一致。 5、監(jiān)控競爭酒店市場動態(tài)，有目標性調(diào)整策略，推薦合適的行動方案，確保收益的最大化。 6、組織并召開每周和每月的收益例會，完成并分析月度報表。 7、確保所有價格體系能夠準確并及時輸入系統(tǒng)并完成所有數(shù)據(jù)統(tǒng)計。 崗位要求： 1、大專及以上學歷，市場營銷、廣告學、新聞學、工商管理等相關專業(yè)。 2、一年以上國際品牌酒店同崗位工作經(jīng)驗，具備全面收益管理知識。 3、良好的英語溝通及書寫能力，熟練操作Office、酒店運營系統(tǒng)。 4、具有敏銳的商業(yè)、市場意識和觀察、應變能力，有較強的市場感知力，優(yōu)秀的數(shù)據(jù)分析能力。 5、具有較強的抗壓力，團隊合作意識。

【崗位職責】 1、了解酒店收益的組成，為未來價格設置和磋商提供數(shù)據(jù)； 2、協(xié)助屬酒店公司提高收益，提高市場份額，同時取得更好的收益。 3、與預訂部及銷售團隊緊密合作以推動針對性收入，在個人和團隊預定中始終堅持高標準的客服理念。 4、始終能對環(huán)境競爭，優(yōu)化每間可銷售客房的平均收益。 5、相應敏銳的洞察力，在公司里利用收入管理策略的眼光來領導團隊。 6、適當調(diào)節(jié)以保證酒店房間銷售和提高收益，按照標準執(zhí)行并記錄。 7、監(jiān)督各酒店公司房間預訂流量，節(jié)假日、特定時間段、OTA平臺等價格展示情況，并確保操作系統(tǒng)與公司標準相一致。 8、具備制訂和執(zhí)行營業(yè)預算及經(jīng)營計劃的能力。 9、具備制訂符合下屬酒店公司總體營業(yè)目標及行動方案的能力。 10、負責跟蹤和分析預訂流程，團隊流量，特別關注和加強團隊預留房管理，更好的做好團隊適度減量，提高收益。 11、根據(jù)下屬各酒店公司收益情況做出分析，定期召開收益信息會。 【崗位要求】 1、具備洲際酒店集團旗下酒店收益經(jīng)理崗位工作經(jīng)驗； 2、具有團隊協(xié)作能力和管理能力； 3、有較強的創(chuàng)新意識和創(chuàng)新思維； 4、出色的溝通、計劃管理和問題解決能力； 5、對市場不斷變化較有很好的敏感性； 6、具有一定的英語聽說讀寫能力。

崗位職責： 1、識別市場風險并提出預警管理要求，編制并發(fā)布每日、周度、月度及季度經(jīng)營分析報告，完成半年度經(jīng)營情況綜合分析。 2、組織重點門店及區(qū)域業(yè)績攻堅專項工作，制定并實施業(yè)績提升解決方案。 3、制定月度會員營銷活動方案并推動執(zhí)行，監(jiān)控會員卡渠道分銷收益表現(xiàn)。 4、主導年度整體預算編制，確認分銷渠道年度合作框架。 崗位要求: 1、對客戶需求敏感，注重細節(jié)，具備良好的服務意識。必須有酒店集團5年以上會員管理及操作經(jīng)驗，有連鎖酒店會員管理經(jīng)驗優(yōu)先考慮，對會員運營、渠道管理或酒店行業(yè)有濃厚興趣，具備相關經(jīng)驗者優(yōu)先； 2、具備較強的數(shù)據(jù)分析能力，能通過數(shù)據(jù)驅動決策，熟練使用Excel等工具，思維靈活，具備創(chuàng)新意識，能獨立策劃會員活動及營銷方案； 3、優(yōu)秀的溝通協(xié)調(diào)能力，能夠高效對接內(nèi)外部資源，推動項目執(zhí)行，結果導向，抗壓能力強，適應快節(jié)奏工作環(huán)境；

崗位職責 1.?制訂瑞斯麗酒店集團成員酒店預訂部管理規(guī)范并不斷予以優(yōu)化，并指導成員酒店預訂的具體工作。 2.?始終應對市場環(huán)境變化，預測不同地區(qū)市場需求，及時調(diào)整價格策略，優(yōu)化每間可銷售客房的平均收益。 3.?根據(jù)市場劃分，指導成員酒店結合市場定位建立不同的價格戰(zhàn)略，適當調(diào)節(jié)以保證酒店房間銷售和收益最大化。 4.?為成員酒店預訂部及相關人員提供每日/周/月的銷售戰(zhàn)略和指導。 5.?組織成員酒店的收入管理會議并通知管理層有關補救辦法和跟蹤行動。 6.?協(xié)助集團籌措發(fā)展商業(yè)計劃和成員酒店預測計劃。 7. 負責瑞斯麗酒店集團會員體系及會員系統(tǒng)管理。 崗位要求 1、5年以上酒店群預訂部或收益經(jīng)理工作經(jīng)驗，有國際品牌酒店工作經(jīng)驗； 2、熟練運用Word, Excel, PowerPoint等辦公軟件； 3、具有良好的團隊協(xié)作能力和管理能力； 4、有較強的創(chuàng)新意識和創(chuàng)新思維； 5、出色的溝通、計劃管理和問題解決能力； 6、對市場不斷變化較有很好的敏感性。； 7、英語口語及書寫良好。

崗位職責： 1、管理物業(yè)出租； 2、制定價格策略銷售客房； 3、統(tǒng)一和維護物業(yè)的收益管理系統(tǒng)，并定期發(fā)送調(diào)研報告給管理層； 4、以市場分析為基礎，每月進行定價分析； 5、定期分析收益的趨勢，積極落實措施，以幫助收入的恢復和促進利潤的增長； 6、協(xié)助編制每月的收入預測，預算以及損益表； 7、協(xié)助銷售總監(jiān)快速并有效地給予策略建議； 8、執(zhí)行銷售總監(jiān)交辦的事宜。 崗位要求： 1、5 年以上國際品牌酒店相關工作經(jīng)驗，服務式公寓工作經(jīng)驗有限； 2、精通損益表，預算和商業(yè)計劃以及了解會計的一般知識； 3、熟悉網(wǎng)絡營銷及渠道分銷。

使酒店的所有收益最大化，不僅限于客房和宴會和餐飲收入。領導由所有創(chuàng)收部門參與的跨部門決策工作，這些部門包括銷售和市場部、客房部、餐飲服務部。管理競爭情報工作的各個方面；定價；管理可出租客房和收益底線；分銷渠道；市場細分組合；接受或拒絕較大團隊的預訂。Maximizeall revenues to and for the Hotel, including but not limited to Room andBanquet/Catering Revenues.? Lead crossfunctional decision making of all revenue generating departments includingSales and Marketing, Rooms, Catering and Food and Beverage departments. Manageall aspects of competitor intelligence; pricing; management of room inventory,and/or the yield hurdle points; distribution channels, market segment mix;acceptance/denial of major group bookings. ?利用提供的工具（即SBRP）并依照洲際酒店集團的規(guī)范，以日歷的形式對以下信息進行維持、更新和分享：外部活動、競爭對手價格情報、平均房價的滲透率（RGI）、商業(yè)客戶的抵店和消費習慣、流失報告、會議空間分配、攬客率（與餐飲經(jīng)理一起）、總體的和按帳戶的（對于預訂者而言）忠誠度計劃滲透率，系統(tǒng)以及通過渠道、細分市場和客戶得到的客房或非客房收益的趨勢。 Using the tools provided (ie SBRP) and incompliance with the IHG standards, maintains, updates and shares information inthe areas of a master calendar of external events, competitor rateintelligence, RevPar penetration (RGI), arrival and spending patterns ofcommercial accounts, denial reports, meeting space allocation, guest capturerates (with the F&B Mgr), Loyalty program penetration both overall and byaccount (and for bookers), system contribution and trends in rooms andnon-rooms revenues by channel, segment and account. 了解酒店效益的組成部分，并以此對來自當?shù)乜蛻艉蛨F體的業(yè)務進行評估，以便為將來的定價和談判提供數(shù)據(jù)。 Understand the composition of hotelprofitability, and uses this to evaluate business from local accounts andgroups so as to provide input to future rate setting and negotiation. 監(jiān)測競爭對手對所有創(chuàng)收部門的定價，了解當?shù)厥袌鰟討B(tài)和需求群體，并就酒店的定價和市場綜合策略向客房收益工作組提供適當?shù)慕ㄗh。 Monitor competitor pricing for all revenuegenerating departments, understands the dynamic of the local market and thedemand generators, and recommends appropriate actions to the Revenue RoomTaskforce in relation to the hotel’s pricing and market mix strategy. 每周與總經(jīng)理、市場銷售總監(jiān)、預訂經(jīng)理、前廳經(jīng)理、宴會銷售總監(jiān)和餐飲總監(jiān)一起訂價格和銷售策略(收益)會。 Conduct weekly rate/sell strategy (yield)meetings with General Manager, DOSM, Reservations Manager, Front OfficeManager, Director of Events, Director of Food & Beverage 協(xié)助召開客房收益會議（由總經(jīng)理主持），并撰寫會議所需的報告和分析材料，在會議室的墻上展示主要數(shù)據(jù)和趨勢等 Facilitate the Revenue Room Meeting (which theGM chairs) and generates reports and analyses needed for these meetings,displaying key facts/trends etc., on the revenue room walls. 通過分析歷史數(shù)據(jù)和當前文件，監(jiān)測并決定功能廳、客房和餐飲場所的需求周期。負責跟蹤和分析場所預訂速度和團組入住情況，對團組入住以及客人不承認預訂或改變主意的情況進行處理 Monitor and determine demand periods forfunction space, rooms and catering through an analysis of historical data andcurrent bookings.? Responsible fortracking and analyzing of booking pace, group wash, cut off enforcement forgroups as well as denied and regretted business. 審批并執(zhí)行一晚9間客房以上的團隊銷售策略，并與銷售總監(jiān)或餐飲總監(jiān)關于團隊和會議的定價問題進行合作 ?Approve and/or implement sell strategies forall group proposals above 9 rooms on any one night, and collaborates with theDirector of Sales or Director of Catering on setting group and conferencerates. 每天對收入系統(tǒng)*的使用情況進行管理，包括負責收益底線的操作和每日房態(tài)控制。 Manage use of revenue systems* on a dailybasis. This includes the responsibility for any manipulation of the yieldhurdle points and daily inventory balancing where appropriate. 為酒店團隊提供收益系統(tǒng)的功能和升級的培訓并予以支持。 Train and support hotel teams on revenuesystem* functionality and enhancements. 管理所有渠道（中央預訂系統(tǒng)、全球酒店預訂系統(tǒng)、互聯(lián)網(wǎng)直接和間接銷售系統(tǒng)），包括并不僅限于房間類型和銷售策略。負責確保遵守互聯(lián)網(wǎng)最低價格保證規(guī)定，并按照洲際酒店集團的標準和規(guī)定對第三方分銷商進行管理 Manage all channels (CRO, GDS, Internet directand indirect) including but not limited to room types and sell strategy.? Responsible for ensuring compliance with theLowest Internet Rate Guarantee and managing third party distributors incompliance with IHG standards and rules. 對SBRP實施監(jiān)控，確保遵守所有SBRP規(guī)則和標準程序。為年度預算提供所有與業(yè)務的收益相關的建議。在收入基礎上對各部門的人員需求水平進行預測 ?Guardian of SBRP.Ensure compliance with all SBRP rules andstandard processes. Provide input to the annual budget process on all revenueaspects of the business. Provides medium-term revenue-based forecasts ofrequired staffing levels to all departments. 支持所有與市場調(diào)研和運營最佳化相關的特殊項目（資源策劃、成本核算、關鍵績效指標等）收益系統(tǒng)包括收益管理系統(tǒng)和酒店管理系統(tǒng) Champion all special projects relating tomarket research and operational optimization (resource planning, costing, KeyPerformance Indicators and etc.).? *Revenue systems include the central reservationssystems， RMS and PMS. 技能要求 Required Skills – 擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Communicationskills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third partiesthat reflects highly on the hotel, the brand and the Company. 擁有有效的酒店報價概念，優(yōu)化收益管理和銷售策略的知識，并具有在給定的市場條件下決定使用哪種概念的能力。 Demonstratedknowledge of effective hotel pricing concepts, yield management optimizationand selling strategies, and ability to determine which concepts to apply ingiven market conditions. 精通微軟辦公軟件 Proficientin the use of Microsoft Office 具有解決問題，推理，號召，組織和培訓能力 Problemsolving, analytical, reasoning, motivating, organizational and trainingabilities. 良好的寫作技能 Goodwriting skills 學歷 Qualifications – 具有酒店管理或商業(yè)管理的學士學位。 Bachelor’sdegree in Hotel Administration or Business Administration.? 經(jīng)驗 Experience – 3年相關工作經(jīng)驗或類似的管理經(jīng)驗，或與此相當?shù)慕逃c工作經(jīng)驗結合的背景。曾擁從事收入管理或報價工作者優(yōu)先考慮。 3years of relevant experience or similar supervisory role, or an equivalent combinationof education and work-related experience. Previous Revenue Management orPricing experience is preferred.

工作職責：Position StatementThe Revenue Specialist, RMCC APAC maximizes revenue, market share and profits for multiple hotels throughthe strategic coordination of revenue management processes and procedures. This role will also support andexecute projects that drive revenue, efficiency and operational excellence. The Revenue Specialist works withstakeholders from across the organization to ensure the successful delivery of project goals.What will I be doing?As the Revenue Specialist, RMCC APAC, you will be responsible for performing the following tasks to thehighest standards:? Execute hands－on implementation of projects that drive revenue, efficiency, and operationalexcellence.? Set and monitor success metrics to track impact, efficiency gains, and operation improvements in realtime.? Identify underperforming areas, troubleshoot root causes, and implement fixes without delay.? Meet deadlines without compromising quality and collaborate with teams to unlock progress and keepprojects on track.? Ensure that sales and pricing strategies are based on sound commercial judgement through effectiveanalysis and reporting.? Ensure professional and efficient utilization of all systems, in line with the company best practices andstandard operating procedures.? Ensure effective information gathering and analysis are conducted to identify and maximizeopportunities and minimize any risks.? Ensure that relevant hotel and above－h(huán)otel commercial team members are actively engaged in revenuedecisions by maintaining regular communication to effectively implement, drive and review optimalstrategies and controls.? Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’expectations.Project Execution:? Ensure project is delivered with the utmost efficiency, attention to details and operational excellence.? Execute and maintain a standardized project workflow.? Monitor project timelines, risks, and deliverables to ensure on－time completion.? Support to prepare the project training plan, including （and not limited to） hotel facing trainingdocumentation, and internal process related training.? Leverage automation tools and solutions to improve the working efficiency.? Support projects focused on revenue growth and sales process optimization.? Retain flexibility to ensure optimal project delivery.Revenue Management:Inventory & Pricing:? Proactively review and implement room accommodation and rate inventory controls via IDeaS V5iand R&I daily.? Ensure group inventory and blackout dates align with demand and contracts.? Maintain rate parity across all distribution channels.Strategy & Analysis:? Develop and refine pricing strategies based on market trends and competitive analysis.? Conduct weekly business reviews to evaluate performance and adjust tactics.? Analyze data to identify revenue opportunities and risks.? Maintain regular communication with commercial teams to align on revenue strategies.Forecasting & Reporting:? Prepare monthly, quarterly forecasts and budgets using appropriate systems and tools.? Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends andopportunities to enhance IDeaS forecasts.Driving Commercial Performance:? Drive incremental EBITDA, RevPar and Fair Market Share performance.? Responsible for delivering KPIs and performance with focus （and not limited to） room typesupplements, peak nights, house overbooking and forecast accuracy.? Ensure any holiday cover commitments are managed as per standards.任職資格：What are we looking for?A Revenue Specialist, RMCC APAC serving Hilton Brands is always working on behalf of our Guests andworking with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors,skills, and values that follow:? Bachelor’s degree or higher.? Practical experience in hotel revenue management, asset management, or feasibility.? Hands－on project execution and solid knowledge of project management frameworks.? Strong interpersonal skills to engage with relevant stakeholders in global, regional and hotel teams.? Able to set and maintain minimum standards.? Able to analyze data and identify significant trends.? Self－motivated and competitive.? Able to work accurately and effectively under pressure.? Good personal presentation.? Warm personality and possess team spirit.? Clear verbal/written English proficiency for cross－functional and regional collaboration.? Proactive: Identifies underperforming areas and implements fixes swiftly.? Detail－Oriented: Ensures accuracy in data, reporting, and compliance （e.g., rate parity, systemconfigurations）.? Team－Focused: Collaborative spirit to align strategies with commercial teams and exceed KPIs（RevPAR, EBITDA）.

開業(yè)籌備階段 ?參與酒店定價策略制定，確定基礎房價和價格體系 ?建立酒店收益管理系統(tǒng)和流程，配置相關參數(shù) ?分析市場數(shù)據(jù)和競爭對手情況，制定開業(yè)初期的促銷策略 ?培訓酒店員工關于收益管理的理念和操作流程 ?制定酒店各部門的收益指標和績效考核方案 日常運營階段 ?每日監(jiān)控酒店客房預訂情況，動態(tài)調(diào)整房價和庫存 ?分析市場趨勢和競爭對手價格，及時調(diào)整酒店定價策略 ?制定并執(zhí)行酒店長住客、團隊客和散客的差異化定價策略 ?與銷售團隊協(xié)作，優(yōu)化團體預訂和合約客戶的價格和條款 ?定期生成收益分析報告，評估收益策略的執(zhí)行效果 系統(tǒng)與團隊管理 ?維護和優(yōu)化收益管理系統(tǒng)，確保系統(tǒng)數(shù)據(jù)準確和及時更新 ?開發(fā)和完善收益管理工具和報表，提高工作效率 ?培訓和指導收益管理團隊成員，提升團隊專業(yè)能力 ?建立收益管理團隊的績效考核體系，激勵團隊達成目標 工作經(jīng)驗及學歷 擔任過三年以上國際品牌酒店收益總監(jiān)或相應職務，具有酒店開業(yè)籌備經(jīng)驗，有奢華度假酒店收益總監(jiān)經(jīng)驗者優(yōu)先。 語言能力 具有熟練的英語水平，能用英語進行運營和管理的交流

使酒店的所有收益最大化，包括并不僅限于客房和宴會和餐飲收入。領導由所有創(chuàng)收部門參與的跨部門決策工作，這些部門包括市場銷售部、客房部、餐飲部等。管理競爭情報工作的各個方面定價；管理可出租客房和收益底線,分銷渠道,市場細分組合,接受或拒絕較大團隊的預訂。 日常工作內(nèi)容 每一天都是不同的一天，但大致工作內(nèi)容如下： ●監(jiān)測競爭對手對所有創(chuàng)收部門的定價，了解當?shù)厥袌鰟討B(tài)和需求群體，并就酒店的定價和市場綜合策略向客房收益工作組提供適當?shù)慕ㄗh ●了解酒店效益的組成部分，并以此對來自當?shù)乜蛻艉腿后w的業(yè)務進行評估，以便為將來的定價和談判提供數(shù)據(jù) ●每周與總經(jīng)理、市場銷售總監(jiān)、預訂部、前廳部、餐飲部等一起開營收會議 ●協(xié)助召開營收會議（由總經(jīng)理主持），并撰寫會議所需的報告和分析材料，在會議室的墻上展示主要數(shù)據(jù)和趨勢等 ●通過分析歷史數(shù)據(jù)和當前文件，監(jiān)測并決定功能廳、客房和餐宴會的需求周期。負責跟蹤和分析場所預訂周期和團組入住情況，對團組入住以及客人取消預訂的情況進行處理 ●與部門領導一起設計、制定和執(zhí)行能夠符合具體的部門要求的培訓計劃，確保培訓課程方案的制定，以及培訓的有效性 ●為酒店團隊提供收益系統(tǒng)的功能和升級的培訓并予以支持 我們對您的要求 ●具有酒店管理或商業(yè)管理的學士學位 ●3年相關工作經(jīng)驗（收益，分析等），或與此相當?shù)慕逃c工作經(jīng)驗結合的背景。曾擁從事收入管理或報價工作者優(yōu)先考慮 ●精通微軟辦公軟件 ●優(yōu)秀的中英文口、書寫能力 我們的宗旨是歡迎擁有不同背景的人加入我們的團隊，并把建立一支包容性團隊作為追求，我們認同人與人之間的獨特性，鼓勵同事全身心投入工作。IHG 酒店與度假村為申請人和員工提供平等的就業(yè)機會，無關乎種族、膚色、宗教、性別、性取向、性別認同、國籍、受保護的退伍軍人身份或殘疾。我們提倡彼此信任、支持和認可的文化，無論您是來自何種背景，擁有哪些經(jīng)歷，我們都能認可您的觀點。  IHG 為每名團隊成員提供適宜的發(fā)展空間，支持在協(xié)作的環(huán)境中成長并發(fā)揮自身的價值。我們知道，要提高工作效率，就要提高幸福感（無論是在工作中還是在工作之外），通過我們的 myWellbeing 框架，我們致力于提升您在健康、生活方式和工作場所中的幸福感。   加入我們，成為不斷壯大的全球大家族的一員。

職責 Responsibility ? 通過積極主動的銷售活動完成客房銷售。 Maximize room sales through proactive selling activates. ? 準確、禮貌地處理所有來電，快速、有效地處理所有預訂要求。 Handles all reservation correspondence and inquiries politely, quickly, efficiently, and accurately. ? 通過及時準確地回應社交平臺上的潛在客戶，將社交平臺上的客戶成功轉化。 Maximize the successful conversion of potential customers on social platforms by responding to potential customers on social platforms in a timely and accurately manner. ? 提供有效，友好，專注的服務，滿足或超過客人的期望。 To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service. ? 預先判斷出客人的需要并為客人推薦最適合的產(chǎn)品。 Anticipates the needs of the guests and recommend the most suitable product. ? 維護裸心的老客戶，提高老客戶回頭率。 Maintain old customers with naked heart and improve the return rate of old customers. 要求Requirements: ?良好的英語口頭和書面溝通能力。 Good communication skills in both oral and writtenEnglish. ??具備優(yōu)秀的溝通技能。 Excellent communication skills. ??熟練操作電腦，辦公軟件，如Word，Excel，PowerPoint Skilled in computer, Office software operation, such as Word, Excel, PowerPoint ?積極的工作態(tài)度，自我激勵，強烈的責任感，團隊精神 Positive working attitude, self-motivated, strong sense of responsibility, team spirit

【崗位職責】： （1）把握預訂信息，控制客房銷售情況，掌握預訂規(guī)律。 （2）統(tǒng)計預期住房率，及時通知酒店各有關部門，及時發(fā)出房間分布表。 （3）掌握訂房的狀況和對比其它競爭酒店的預訂走勢。 （4）預測月度和未來酒店的售房情況。 （5）指揮，監(jiān)督，協(xié)調(diào)屬下員工確保工作能夠有序地進行。 （6）領導交代的其他事宜。 【任職要求】： （1）本科以上學歷優(yōu)先考慮，具備國際品牌酒店類似工作2年及以上經(jīng)驗優(yōu)先考慮。 （2）普通話清晰，英語書面和品語表達較流利。 （3）良好的系統(tǒng)分析和組織能力及報表制作能力。

崗位職責 1.向客人提供準確的訂房信息。 2.落實“預訂未到客人”的名單和每日團隊取消情況。 3.管理預訂部日常運作，以達到高質量高效率的服務。為所有的預訂部員工安排工作時間表和日程表。 4.將酒店的最新信息及時傳達至預訂部所有員工，包括：房價、餐飲推介及其他與客人有關的信息。 5.根據(jù)房間狀態(tài)對不同類型房間進行促銷，并確保酒店在收益最大化的前提下不能超預定。 6.做好部門合同等資料的檔案管理，并做好客戶檔案保密工作。 7.預測現(xiàn)有的和未來的預訂情況,客房出租情況并制作預測報表。 8.熟悉處理房間預訂的程序。 崗位要求 1.大專及以上文化程度，5年以上同崗位工作經(jīng)驗； 2.具有良好的產(chǎn)品電話銷售技能，能夠實現(xiàn)酒店客房預訂率最大化； 3.具有銷售業(yè)務談判能力，能合理調(diào)配酒店產(chǎn)品，分清先后，實現(xiàn)銷售目標； 4.能夠督導團隊成員的預訂工作，指導下級提高電話銷售能力。

1、預測市場需求，為酒店爭取市場關鍵時機。 2、協(xié)助下屬酒店公司收益管理，提高市場份額，同時取得更好的收益。 3、與下屬酒店公司預訂部及銷售團隊緊密合作以推動針對性收入，在個人和團隊預定中始終堅持高標準的客服理念。 4、始終能對環(huán)境競爭，優(yōu)化每間可銷售客房的平均收益。 5、相應敏銳的洞察力，在公司里利用收入管理策略的眼光來領導團隊。 6、適當調(diào)節(jié)以保證酒店房間銷售和收益最大化，按照標準執(zhí)行并記錄。 7、監(jiān)督各酒店公司房間預訂流量，節(jié)假日、特定時間段、OTA平臺等價格展示情況，并確保操作系統(tǒng)與公司標準相一致。 8、具備制訂和執(zhí)行營業(yè)預算及經(jīng)營計劃的能力。 9、具備制訂符合下屬酒店公司總體營業(yè)目標及行動方案的能力。 10、負責跟蹤和分析預訂流程，團隊流量，特別關注和加強團隊預留房管理，更好的做好團隊適度減量，最大程度提高收益。 11、根據(jù)下屬各酒店公司收益情況做出分析，每周召開收益信息會，每月召開下屬各酒店公司收益管理分析會。

【崗位職責】 1、管理本班的員工。負責班組的日常組織工作。 2、確認所有的叫早電話已經(jīng)被記錄并且落實。 3、有效地管理本市和長途電話設備以及接線員處理電話的禮貌,確保有效的總機服務。 4、管理對客留言和傳呼服務,確保留言轉接服務設施的有效運轉。 5、對內(nèi)部工作程序,員工考勤，三個班次的運轉的組織和內(nèi)部管理。 6、熟悉酒店的所有分機號碼。 7、更新各種問訊資料。 【崗位要求】 1、大學以上學歷，有同崗位工作經(jīng)驗2年以上。 2、通曉酒店的服務設施、各營業(yè)點的服務項目、服務時間以及收費標準，掌握總機房所有設備的操作程序，機器性能。 3、口齒清楚，音質優(yōu)美，待人熱情，工作負責。 4、必須會說和聽懂賓客使用的主要語種，英語流利。

主要職責 Main DutiesAdministration 行政管理 §?To oversee the Revenue department daily operations 負責收益部的日常運作。 §?To attend regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary. §?出席部門日常的溝通會議，并確保會議的有效性。 財務 Financial §?To analyse the current revenue generation trends of the hotel in order to identify critical areas for Revenue Enhancement. 為確保酒店收益增加，要不斷分析酒店目前的市場趨勢并發(fā)現(xiàn)新的增長機會。 §?To develop and implement integrated solutions which enable the hotel to leverage increased profitability via Business Intelligence and Revenue Management practices, focusing on revenue engineering at all profit centres of the hotel and improving efficiency in cost control. 制定和實施能利用市場分析的結果能夠使得酒店的利潤maximum的方案，方案應包括所有酒店的所有營業(yè)點，提高效率，控制成本。 §?To assist in monthly and weekly reforecasting. 協(xié)助制定每周和每月的市場預測。 §?To assist in managing costs based on key performance indicators. 根據(jù)酒店業(yè)績指數(shù)，協(xié)助管理成本投入。 §?To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information 確保有效管理所有和財務相關的資料并嚴格遵循公司相關政策及規(guī)定，包括及時和準確地報告相關財務營業(yè)信息。 營銷 Marketing? §?To assist the Director of Marketing / Sales and the revenue departments in maximising revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis. 通過有效的市場趨勢分析、發(fā)現(xiàn)新的商業(yè)機會、有效地管理資料庫、收益管理及價格策略，協(xié)助市場總監(jiān)/銷售總監(jiān)以及各營收部門不斷實現(xiàn)利潤。 §?To assist with inventory and forecasting methods of both FIT and group business, to ensure optimal strategies and controls are in place to minimise displacement and maximise total hotel revenues. 協(xié)助管理團隊和散客的房間狀態(tài)，確保使用策略和控制使利潤maximum。 §?To monitor and provide feedback on the hotel’s effective use of Hyatt systems, tools and procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximise Hyatt’s competitive advantage in the marketplace. 追蹤及反饋酒店市場途徑、程序及系統(tǒng)使用的有效性，包括商業(yè)機會、收益管理、房態(tài)管理及靈活而強競爭力的價格策略。 §?To manage the re-engineering and enforcement of business processes in all areas to ensure data cleanliness and data integrity. 在酒店營運過程中確保資料庫的有效性和真實性。 §?To conduct training with Front Office associates to ensure correct procedures are in place at check in and check out to ensure the availability and validity of data for analysis. 為前廳部的員工提供必要的培訓，目的是確保他們在入住和退房過程中可以獲取有效的資料協(xié)助市場分析工作。 營銷?商業(yè)頭腦 Marketing?and Business Intelligence? §?To provide the hotel?Sales?and?Marketing Team with business intelligence based on Cognos data mining solutions and secondary resources (PMS reports). 根據(jù)Cognos和Opera的歷史資料為市場銷售團隊提供有效的分析數(shù)字。 §?To ensure the accuracy and validity of the data presented in the revenue related systems. 確保收益相關系統(tǒng)內(nèi)數(shù)據(jù)的準確和有效性。 §?To provide the hotel with external market intelligence using tools, access to a Global Distribution System, Internet web sites and corporate resources etc. 通過各種市場工具及渠道，提供酒店同行和直接競爭對手的分析報告。 §?To assist the Director of Marketing / Sales and the management team to have a structured approach to strategic marketing making use of all internal and external tools available to the hotel and providing standard analytical reporting to ensure the adopted strategies are measurable (i.e. promotion tracking). 合理利用各種外部內(nèi)部的資源，協(xié)助市場/銷售總監(jiān)使用有效的市場策略并提供可衡量的策略指數(shù)。 §?To undertake in depth business analysis of each revenue generating department, making recommendations concerning the ideal customer market / base, overall strategy and promotional tactics. 對所有營收部門采取深入地市場分析，通過全面的銷售策略和促銷戰(zhàn)略堅持理想的市場方向。 §?To assist the Director of Marketing / Sales in the strategic direction of the Sales Team by assisting the Sales Managers with their Personal Business Plans, corporate account classification (key account management) as well as ensuring monthly reporting needs are met. 協(xié)助市場/銷售總監(jiān)制定銷售策略方向，及協(xié)助銷售經(jīng)理根據(jù)個人的商業(yè)計劃及客戶資源實現(xiàn)月度商業(yè)目標。 §?To actively participate in the formulation and submission of the Annual Business Plan. 參與年度酒店商業(yè)計劃的準備和提交。 §?To constantly develop and update the hotel’s “ideal” customer segmentation that leads to the highest overall profitability and to make recommendations based on the findings. 連續(xù)不斷的發(fā)展和更新酒店理想市場份額信息，并根據(jù)這些信息使酒店達到利潤目標。 §?To work in close collaboration with the Marketing Communication Manager to ensure the chosen marketing communications are consistent with the hotel’s targeted customer’s profile, preferences, and behaviours.? 緊密與市場傳訊部緊密合作和確認市場溝通渠道及方式是和酒店的目標客戶群是?一致的。 §?To offer quantitative information to Marketing Communications regarding the targeted market’s size, yield, booking, past promotion results, etc, for planning and ROI calculation. 提供詳盡的投入回報報告給市場傳訊部，包括目標市場的規(guī)模/效益/預定/過去推廣活動結果等。 贏利管理/資源分配 Revenue Management / Pricing and Distribution §?To optimise forecasting through the use of Business Intelligence and Revenue Management applications (IDeaS software where available). 根據(jù)所有的市場工具提供積極的營業(yè)預測報告。 §?To ensure optimal inventory controls are in place for FIT / Group and for the hotel as a whole. 確保優(yōu)化的房態(tài)控制給到團隊和散客銷售。 §?To provide strategic, critical input?and chair?the weekly yield meeting. 提供建設性的戰(zhàn)略信息并主持?每周收益會議。 §?To monitor and constantly adapt pricing strategies in the context of competitor strategies and market fluctuations. 緊密檢測競爭對手及市場波動的所有價格信息。 §?To define discounting strategies and adapt product packaging according to customer needs and consistency of product delivery. 詳細說明所有折扣策略符合客戶需求的套餐產(chǎn)品信息。 §?To provide strategic consultation on effective revenue generating processes through Spirit / Reserve inventory usage, rate control management, pricing and distribution. 通過房態(tài)使用情況和價格管理為有效實現(xiàn)利潤目標的過程提供戰(zhàn)略性建議。 §?To ensure distribution through all channels is in line with Hyatt International Distribution strategy and closely monitor business shifts between channels (Channel Management). 檢測及確保所有分銷渠道是符合凱悅國際的價格策略。 §?To ensure Dynamic Pricing Strategies (DPS) are increasing the hotel’s overall sales and profitability and to review and assist in the re-design of the pricing strategies if necessary (in hotels that have converted to DPS). 確保價格策略體系（DPS）正在增加酒店的總銷售額和利潤，如果有必要協(xié)助重新制定定價策略。 技能 Technical §?To be familiar with the technical set up of the local Cognos solution, general dataflow, database structure and monthly extract procedure. 熟悉的技術建立了公司的解決方案，一般數(shù)據(jù)流，數(shù)據(jù)庫結構和每月提取程序。 §?To be familiar with the escalation procedure in case of support issues with the solution. 在需要解決方案時熟練啟動支持程序。 §?To be familiar with the technical set up and usages for all tools including revenue management system throughout the strategic marketing process. 在整個戰(zhàn)略營銷過程中，熟練運用技術和所有工具，包括收入管理系統(tǒng)等。 人員管理 People Management §?To ensure the punctuality and appearance of the Revenue department, making sure that he/she wears the correct uniform and maintains a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. 確保符合部門的儀容儀表標準，包括制服、?個人衛(wèi)生及化妝。 §?To conduct regular review, communication and extend support to?Reservation?department in his/her professional development goals. 與預訂部保持定期反饋和溝通并提供支持以幫助他們實現(xiàn)部門目標。 §?To?work?together with Reservation Manager to maximise the effectiveness of the?Reservation?department,?developing his/her skills and abilities through the appropriate training, coaching, and/or mentoring with revenue mindsets. 與預訂經(jīng)理合作，提高預訂部門的效率，通過適當?shù)呐嘤?、輔導和/或以收入思維方式指導來發(fā)展他/她的技能和能力。 §?To support the implementation of The People?Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. 協(xié)助人本哲學的執(zhí)行，展現(xiàn)和和強化凱悅的文化價值特征。 §?To ensure has a complete understanding of and adheres to associate rules and regulations and policies and regulations relating to fire and hazard safety, and security. 確保完全理解和遵循員工政策和標準，包括安全、火警等程序。 §?To support the implementation of changes as a result of the?Associates?Experience Survey. 支持員工體驗調(diào)查中改進方法的實施。 其它職責 Other Duties §?To maintain strong, professional relationships with relevant representatives from competitor hotels and other organisations. 與酒店的競爭對手以及相關聯(lián)的組織發(fā)展良好，專業(yè)的關系。 §?To respond to changes in the Marketing function as dictated by the industry, company and hotel. 做出市場對行業(yè)，公司以及酒店的變化做出相應的調(diào)整。 §?To read the hotel's Associate Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. 閱讀酒店的員工手冊，并了解和遵守酒店的規(guī)章制度，特別是在政策和程序有關消防，衛(wèi)生，健康以及安全部分。 §?To attend training sessions and meetings as and when required. 參加必要的培訓 §?To carry out any other reasonable duties and responsibilities as assigned. 配合其他合理的義務和責任的分配。

【崗位職責】 1、隨時為客人提供準確、快捷、禮貌的服務，必須在電話鈴聲三聲之內(nèi)接起電話。 2、掌握客房狀況和預訂狀況，以及向訂房單位或個人索取必要的預定資料,確保電腦中的預定信息齊全。 3、處理傳真和電話預定，準確在電腦系統(tǒng)中輸入房間預定，并在當天及時回復和確認。 【崗位要求】 1、大學學歷或同等文化程度。具有1年以上從事酒店工作經(jīng)歷。 2、熟悉電腦操作。 3、具有良好的中英文表達能力。

PRINCIPAL RESPONSIBILITIES 主要職責 ? Forecasting 預測 1.Produce a demand forecast weekly, deploy transient and group inventory restrictions and pricing strategies designed to maximize revenue from a rate and occupancy perspective. 每周指定需求預測，結合房價及入住率兩方面、收益的定價戰(zhàn)略。 2.Ensure forecasts are +_3% of actual result as accurate forecasting will underpin market share growth. 準確的預測能夠助長市場份額的增長，確保預測值與實際值之間的偏差在3%以內(nèi)。 3.Supervise accuracy + efficiency of supervised hotels. 監(jiān)督其負責范圍內(nèi)的酒店，在預測方面準確而有效。 ? Pricing 定價 1.Ensure optimal pricing for all market segments, specifically focusing on Retail Corporate and Groups. 確保給予所有細分的市場最合理的價格，特別是公司散客及團隊。 2.Implement pricing as per LHG global pricing policies. 實現(xiàn)價格以LHG全球定價政策為準。 3.Ensure that pricing decisions are appropriately folded into the distribution channel strategies of each hotel, specifically for LHGwebsites, OTAs and GDS. 確保每個酒店的分銷渠道定價政策是合理的，特別是LHG網(wǎng)站、OTA和GDS。 4.Control pricing integrity among the 3 Beijing properties for all segments. 根據(jù)北京市場的屬性控制市場定價。 ? Group Business團隊業(yè)務 1.Consult with Sales Managers on rate and inventory suitability of all potential group business for CORDIS，Beijing Capital Airport. 與銷售經(jīng)理探討及制定報價，以便挖掘更多北京首都機場地區(qū)的潛在業(yè)務。 2.Oversee the management of group block activity. Ensure that group cut off dates, rooming lists, block activity (i.e. pickup, wash etc.) are will managed for all 3 hotels. 監(jiān)督管理團隊的訂房情況，如期限、名單等確切的訂房情況。 ? Weekly Revenue Strategy每周收益策略 1.Drive weekly Revenue Management Committee meetings in accordance with LHG standards for CORDIS HONGQIAO SHANGHAI. 參照LHG的標準，每周組織收益管理會議。 2.Attend all meetings and drive strategy council. 參加所有委員會會議。 Up-Selling促銷 1.Develop an Up-Selling Culture in the Hotels across all departments. 鼓勵各個部門促銷。 2.Instigate incentive programs for up-selling. 擬定促銷獎勵計劃。 ? Strategic Reporting and Data Integrity報表及數(shù)據(jù)的完整性 Report on key strategic issues such as channel performance, ROI of promotions etc and ensure that data entry and output is clean in all relevant systems and report. 對于主要的分銷渠道、ROI的促銷、收益和支出等數(shù)據(jù)清楚的體現(xiàn)在報表中。 ? Competition競爭 Lead the Revenue Management Committee to become expert on the competition product and strategies ensuring that we know more about the competition than they know about us. 帶領收益管理團隊了解更多競爭酒店的產(chǎn)品，制定更多的競爭策略，確保我們了解得比他們多。

Job Duties (including but not limited to) 主要工作職責（包括但不限于以下內(nèi)容）： To assist the Reservation Manager in the supervision of all activities pertaining to the Reservation Department to achieve the highest possible occupancy levels for the purpose of maximizing revenues and profit. 協(xié)助預訂部經(jīng)理完成部門的日常工作，以保證酒店出租率和收入的最大化。 1. Handled booking from different channels in a timely and efficient manner, accepted online and offline customers' booking needs for the hotel, and properly solved them. 及時高效的處理來自不同渠道的預定，接受線上、線下客戶對酒店的預訂需求，并予以妥善解決。 2. Check all new bookings, cancellations or changes daily to ensure that the information is accurate and timely inform the relevant departments. 每日檢查當日所有新預定，取消或變更的預定，確保信息準確無誤及時通知相關部門。 3. Familiar with hotel product knowledge and related activities. At the same time, have a high degree of knowledge of the hotel and surrounding products. 熟悉了解酒店產(chǎn)品知識，以及相關活動。同時對酒店及周邊的產(chǎn)品知識具備高度的認知。 4. Be familiar with room booking procedures to provide guests with the latest and most accurate room status information. 熟悉處理房間預訂的程序，給賓客提供給最新和最準確的房況信息。 Requirements 任職資格： 1. University Bachelor’s Degree and above. 大學本科及以上學歷。 2. Excellent written and spoken Mandarin & English is a must. 優(yōu)秀的中英文書寫和口語能力。 3. Proficient in Excel, Word, PowerPoint etc. admin software. 熟練使用Excel, Word,PowerPoint等行政管理軟件。 4. Good interpersonal & communication skills. 良好的人際交往和溝通能力。 5. Ability to work independently and as a team. 獨立工作和團隊合作的能力。 6. Pro-active, can fit in the fast speed working atmosphere. 積極主動，能適應快節(jié)奏的工作氛圍。 Experiences 經(jīng)驗要求： Minimum 2 years of related work experience, preferably in hotels. 至少2年同等星級酒店相關的工作經(jīng)驗。

??根據(jù)酒店產(chǎn)品（房間、宴會和餐飲）的情況制定有效的價格及售賣策略。? ??更具市場趨勢實時調(diào)整策略以保證酒店房間及宴會銷售和收益的最大化。 ??協(xié)助商務發(fā)展總監(jiān)完成酒店所有部門的收入預算。 ??根據(jù)酒店生意預定情況及市場趨勢完成每周每月的滾動預測。 ??組織并主持每周收益分析會，確保所有銷售策略得以執(zhí)行，督促市場銷售行動落實 ??保證部門運營一直保持良好的銷售態(tài)度，所有人員都掌握酒店范圍內(nèi)的任何銷售機會，以確?保收益的最大化。 ??發(fā)展酒店散客及團隊預定團隊，并且確保每次的電話查詢，保證最大收益。 ??在酒店高出租率時使用具有侵略性的超額預定政策，并執(zhí)行收益超額預定決策必須遵守區(qū)域收益經(jīng)理制定的相關政策。???? ??通過IDeaS?Yield，F(xiàn)idelio?Front?Office,?Delphi和HILSTAR系統(tǒng)保證穩(wěn)定的銷售戰(zhàn)略，保證對所有系統(tǒng)有 ??保持所有應用控制系統(tǒng)記錄的準確性。 ??分析產(chǎn)量統(tǒng)計和收益信息，為收益經(jīng)理確定潛在商機、市場、趨勢。經(jīng)常性地回顧檢查競爭者策略的有效性。 ??對每日收益及市場信心積極進行有效性控制的評估，并就價格及策略調(diào)整向業(yè)務發(fā)展總監(jiān)提出建議。 ??確保在Fidelio?Front?Office,?MICROS,?Hilstar，HRW&GDS等系統(tǒng)中所有的收益機會得以利用開發(fā)和維護及他們相關的商務應用。 ??對散客及團隊預定部的操作標準和程序進行審計，確保其與公司政策相一致，并及時向商務發(fā)展總監(jiān)匯報任何相違背的情況。 ??確保預定統(tǒng)計的正確性及預測的執(zhí)行。 ??保證有效的房價機制，并且確保所有房價數(shù)據(jù)庫的準確性。 ??負責部門人員面試招聘，確保部門入職培訓能夠向新的成員充分體現(xiàn)，并且監(jiān)督培訓、培訓進程、記錄以及矯正和再培訓。 ??保證所有部門人員的福利，編輯部門的工作進度表，確保每天的部門會議。 ??在收益部門執(zhí)行全面的培訓計劃，以激發(fā)員工的潛力并隨時更新培訓記錄以保證培訓的完整性。 ??對員工進行年度評估，以促進其職業(yè)發(fā)展。 ??在低需求期間，制定年假的日程表以最大程度地節(jié)約工資開支。? ??監(jiān)控任何手動或自動收益系統(tǒng)，證實收益管理行為與酒店與市場情況相一致，并將問題匯報給區(qū)域收益經(jīng)理。 ??完成并分析月度季度及年度報告。 ??嚴格按照計劃使用經(jīng)費。 ??遵守公司有關于價格和空間使用決策的相關政策。 ??遵循由業(yè)務拓展總監(jiān)提出的所有制度和程序。 ??如有必要?，該部門有權更改或補充該職位描述。 ??完成任何其他合理的職責和被指派的職責。

工作職責：This role support and guide subscriber hotels in maximizing hotel room revenue, RevPAR and system delivery by utilizing all revenue management tools and resources available designed for Revenue Management for HireYour day to day? Support subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI （if applicable） and Revenue objectives. ? Performs weekly review meetings with Hotels and all team? Support subscribers to ensure compliance with all SBRP rules and standard processes. ? Manage use of revenue systems on a daily basis in regard to Best flexible rate optimization. Where the RMS system is not installed this includes responsibility for opening or closing GRS. ? Understand the market drivers and key competitors for each subscriber hotel and monitor the general competitor activity and pricing.? Once a year, participate in the elaboration of the Strategic Business & Revenue Plan for room revenue; full year room revenue re forecast and following next year budget and provide recommendations in terms of optimal business mix任職資格：What we need from you? University degree in Hospitality is preferred ? Fluent in English? Experience Reservation Manager or Junior Revenue Manager ? Operational experience preferred （i.e. Front Office）. ? Revenue knowledge required? Fresh graduates are welcome? Ability to analyze, interpret and extract trends from data? Display an understanding of the markets? Demonstrate an affinity with Property Management Systems and Revenue Software

●????????Drives Market Share and RevenuePerformance. ●????????Develops overall pricingstrategy to include all market segments and distribution channels. ●????????Effectively manages and is incontrol of all inventory. ●????????Is responsible for effectiveimplementation and compliance with Kempinski Revenue Management Standards andinitiatives. ●????????Ensures all OTA, content,reputation and distribution channels are optimized. ●????????Shares best Revenue Managementpractices and key learnings with peers and management. ●????????Plays a leader role on theproperty’s weekly Revenue Management & Operations meetings. ●????????Produces accurate forecasts onweekly and monthly basis (+/-5%). ●????????Recruits, trains and mentorsthe Reservations Manager (when applicable) and/or a strong second with a viewto contingency. ●????????Assists in developing a careerpath for direct reports. AtKempinski, Talent Development is a management responsibility and consequentlyan integral and important part of our Managers’ daily activities.

1.Cluster Revenue Management Analyst/廣州集群收益管理分析員（1名，薪資面議）： （1）具備較好的邏輯分析能力，會使用數(shù)據(jù)分析工具進行商業(yè)分析 （2）應屆畢業(yè)生專業(yè)為經(jīng)濟學，財務管理，統(tǒng)計學，應用數(shù)學者優(yōu)先考慮 （3）有在酒店業(yè)發(fā)展的熱情，積極主動 2.Cluster Senior Revenue Management  Analyst/廣州集群收益管理高級分析員（1名，薪資面議）： （1）具備較好的邏輯分析能力，會使用數(shù)據(jù)分析工具進行商業(yè)分析 （2）優(yōu)先考慮熟悉掌握萬豪預訂/收益/分銷系統(tǒng)者 3.Cluster Revenue  Management Manager/廣州集群收益管理經(jīng)理（1名，薪資面議）： （1）負責單店或多店收益管理策略 （2）優(yōu)先考慮熟悉掌握萬豪預訂/收益/分銷系統(tǒng)者 （3）能夠使用數(shù)據(jù)分析工具進行商業(yè)分析并對提升酒店收益有獨到見解