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  • 雅安 | 5年以上 | 大專 | 提供食宿
    • 五險一金
    • 帶薪年假
    • 包吃包住
    • 人性化管理
    • 管理規(guī)范
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    Position Summary職位概述 The Director of Food & Beverage, under the general guidance and supervision of the Director of Operations and within limits of established Hilton hotel policies and procedure, and the Food & Beverage Manual, he / she will be fully responsible to establish all operation procedures. This role will take the necessary actions to guide managers in all activities and staff of the concerned department, establishing and maintaining the highest level of quality, training, motivation, etc. according to established guidelines. 在總經(jīng)理的監(jiān)督和指導(dǎo)下按照希爾頓酒店的標準,程序和餐飲手冊,餐飲部總監(jiān)要對所有相關(guān)操作行為和員工負責(zé)。建立和維護最高標準的質(zhì)量,培訓(xùn),動機,等。遵循以有的指導(dǎo)方針。 1.???????? Determine operational policies and standards on all Food & Beverage matters at hotel level. ?確定酒店所有餐飲事務(wù)的運營政策和標準。 2.???????? Establish standards of Food & Beverage sales, trends and inventories. 建立食品和飲料銷售標準,趨勢和庫存。 3.???????? Recommend changes or innovations in policies, procedures and equipment. 對政策、程序和設(shè)備的變更或創(chuàng)新提出建議。 4.???????? Confer with the Management on reports, forecast budgets, policies and future planning. 與管理層就報告、預(yù)測預(yù)算、政策和未來規(guī)劃進行協(xié)商。 5.???????? Review price, sources of supply, Food & Beverage sales, trends and inventories. 審查價格,供應(yīng)來源,食品和飲料銷售,趨勢和庫存。 6.???????? Ensure top quality food and service to have complete guest satisfaction. 確保高質(zhì)量的食物和服務(wù),使客人完全滿意。 7.???????? Inform the Management on sales, submit monthly financial statements and comments on the operation. 向管理層匯報銷售情況,提交月度財務(wù)報表和對經(jīng)營的意見。 8.???????? Ensure that goals are achieved as outlined in the profit budget. 確保目標按照利潤預(yù)算的要求完成。 9.???????? Ensure that maximum departmental profit is achieved. 確保部門利潤最大化。 10.???? Ensure that the department operates within the budget. 確保部門在預(yù)算范圍內(nèi)運作。 11.???? Ensure that all licenses for the entire department is approved and available. 確保整個部門的所有許可證都得到批準和可用。 12.???? Oversee all supplies and services engaged by the department. 監(jiān)督部門的所有供應(yīng)和服務(wù)。 13.???? Meet purveyors to learn of new products or methods. 與供應(yīng)商會面,了解新產(chǎn)品或新方法。 14.???? Ensure that all employees are trained to Hilton international standards. 確保所有員工都接受過希爾頓國際標準的培訓(xùn)。 15.???? Review departmental programs to ensure development of future departmental heads. ?檢討部門計劃,以確保未來部門主管的發(fā)展。 16.???? Review regular career paths with the General Manager and Director of Operations. 與總經(jīng)理和運營總監(jiān)一起回顧定期的職業(yè)發(fā)展道路。 17.???? Ensure that the staff is highly disciplined, motivated, friendly and well mannered. ?確保員工紀律嚴明,積極主動,待人友好,彬彬有禮。 18.???? Ensure awareness of trends, practices and equipment in food and beverage preparation and service. 確保了解食品和飲料準備和服務(wù)的趨勢、做法和設(shè)備。 19.???? Aware of what the competition is doing the make sure price comparisons are up to date at all times. 了解競爭對手在做什么,確保價格比較在任何時候都是最新的。 20.???? Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities. 保持與工作職責(zé)相關(guān)的最高標準的個人職業(yè)形象、行為、知識和技能。 21.???? Establish and maintain effective employee relations at all times. 建立并維護有效的員工關(guān)系。 22.???? Maintain professional business confidentiality. 保持專業(yè)的商業(yè)機密。 23.???? Participate in or execute any other tasks that may be assigned by the Management within the scope of the company’s business. 參與或執(zhí)行管理層在公司業(yè)務(wù)范圍內(nèi)可能分配的任何其他任務(wù)。 24.???? Perform any other duties as assigned by the General Manager / Director of Operations. 執(zhí)行總經(jīng)理/運營總監(jiān)分配的其他任務(wù) 25.???? Food & Beverage mission is established and instilled in all team members. ?餐飲部的使命是建立和灌輸給所有的團隊成員。 26.???? Carry out any other reasonable duties and responsibilities as assigned. 完成分配的其他合理職責(zé)。 27.???? The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 管理層保留在不事先通知的情況下自行決定修改此職位描述的權(quán)利。 Specific JobKnowledge, Skill and Ability 工作技能技巧要求: 1.??????Knowledge of mathematics on the job. 工作中數(shù)學(xué)方面的知識。 2.??????Basic computer software knowledge. 計算機基本的軟件知識。 3.??????Necessary food and beverage relatedexpertise. 必要的餐飲相關(guān)專業(yè)知識。 4.??????Positive and cooperative spirit. Approachall work with enthusiasm and take advantage of every opportunity to learnskills to improve their work skills. 具有積極合作的精神。以熱心的態(tài)度對待所有的工作, 并樂于利用一切機會學(xué)習(xí)技能以便于改進自己的工作的技巧。 5.??????Excellent adaptability. Be flexible andrespond positively to changes in requirements, including any changes in jobrequirements. 具有極強的應(yīng)變能力。靈活反應(yīng)并以積極的態(tài)面對需求更改的事情,包括任何工作要求的改變的。 6.??????Have a strong team spirit to achievethe common goals of the team through cooperation and support for colleagues. 具有較強的團隊精神,通過合作及對同事工作的支持達到團隊的共同目標。 7.??????Strong knowledge and skills incatering, meeting and banquet operation. 較強的餐飲及會議,宴會運作方面的知識和技能。 8.??????Excellent leadership and peoplemanagement skills with additional training skills.優(yōu)秀的領(lǐng)導(dǎo)和人員管理技能,附加培訓(xùn)技能。 9.??????Customer-oriented and able toconfidently establish and exceed service standards.以客戶為導(dǎo)向,并能夠自信地建立和超過服務(wù)標準 。 10.??Comprehensive knowledge of service,labor control, beverages, maintenance, advertising, computers and finance .具有全面的關(guān)于服務(wù),勞動力控制, 飲料, 維修, 廣告, 電腦和財務(wù)方面的知識。 11.??Excellent interpersonal skills andattention to detail. 優(yōu)秀的人際處理能力并關(guān)注細節(jié)。 RequiredQualifications 必要的資歷要求: 1.????????Goodcommand of English (spoken and written). 很好的英文掌握能力(口語和書寫)。 2.????????Fiveto eight years of catering experience / 4/5 star hotel or high standard socialcatering management. 五至八年餐飲經(jīng)驗/四/五星級酒店或高標準的社會餐飲管理。
  • 酒吧吧員

    4.4千-6千
    雅安 | 經(jīng)驗不限 | 大專 | 提供食宿
    國際高端酒店/5星級 | 100-499人
    • 投遞簡歷
    崗位職責(zé): 1.做好酒吧的日常調(diào)酒,推銷附加產(chǎn)品及其他主管分配的任務(wù); 2.根據(jù)既定標準保證酒水的出品質(zhì)量并不定期的創(chuàng)作新產(chǎn)品; 3.完成主管分配的其他任務(wù),讓賓客感到驚喜并提高賓客滿意度; 4.協(xié)助主管準備每日報告,如開檔收檔檢查表及工作清單; 5.及時向主管匯報異常事件,賓客反饋,失物招領(lǐng),破損與丟失,設(shè)備及裝置故障; 6.通過進階銷售及交叉銷售提高餐廳收入; 7.確認客人的滿意度,如有不滿立即告訴經(jīng)理以進行相應(yīng)改正; 8.能夠?qū)I(yè)處理客人輕微的投訴并進行相應(yīng)改正; 9.通過在工作中與所有客人及貴賓的溝通互動,宣傳餐廳及酒店; 10.與本部門團隊成員及其他部門成員間建立和維護良好,公平,相互尊重的關(guān)系,促進團隊合作,為公司績效作貢獻。 崗位要求: 1.良好的形象及人際交往能力; 2.在快節(jié)奏工作環(huán)境中良好的組織,顧全大局及吃苦耐勞的能力; 3.優(yōu)秀的組織能力; 4.掌握餐飲食品及酒水的相關(guān)專業(yè)知識; 5.熟悉使用辦公軟件,如: Word, Excel, Word, Outlook and PowerPoint; 6.專業(yè)禮貌的電話接聽技巧并在通話過程中始終面帶微笑; 7.自信,有創(chuàng)造力,積極主動,能夠顧全大局并做出有效的決策; 8.相關(guān)崗位工作經(jīng)驗者優(yōu)先; 9.具備一定的才藝、體育特長及對戶外活動感性興趣者優(yōu)先。
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