崗位職責(zé)/職位描述
Specific Job Knowledge, Skill and Ability 工作技能技巧要求:
1.? To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
具有積極合作的精神。以熱心的態(tài)度對(duì)待所有的工作, 并樂(lè)于利用一切機(jī)會(huì)學(xué)習(xí)技能以便于改進(jìn)自己的工作的技巧。
2.? To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
具有極強(qiáng)的應(yīng)變能力。靈活反應(yīng)并以積極的態(tài)面對(duì)需求更改的事情,包括任何工作要求的改變的。
3.? To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
具有較強(qiáng)的團(tuán)隊(duì)精神,通過(guò)合作及對(duì)同事工作的支持達(dá)到團(tuán)隊(duì)的共同目標(biāo)。
4.? Strong F&B and Conference & Banqueting operations knowledge and skills.
- 強(qiáng)壯的餐飲及會(huì)議,宴會(huì)運(yùn)作方面的知識(shí)和技能。
Strong leadership and people management skills, added with good training skills.
強(qiáng)壯的領(lǐng)導(dǎo)和人員管理技能,附加培訓(xùn)技能。
- Guest oriented and able to confidently build and exceed the service standards.
以客戶為導(dǎo)向,并能夠自信地建立和超過(guò)服務(wù)標(biāo)準(zhǔn)?。
- Thorough knowledge of service, cost control in F&B, labor controls, beverage menu writing, maintenance, merchandising, computer and accountings.
具有徹底的關(guān)于服務(wù),勞動(dòng)力控制, 飲料, 維修, 廣告, 電腦和財(cái)務(wù)方面的知識(shí)。
- Strong interpersonal skills and attention to detail
強(qiáng)壯的人際處理能力并關(guān)注細(xì)節(jié)。
5. ? Under the 9 competencies have key strengths in People Management Communication and Planning.
在九項(xiàng)能力資格認(rèn)證中, 人員管理溝通和計(jì)劃安排為強(qiáng)項(xiàng)。
6.? Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques, and guest interaction.
通曉餐飲方面的知識(shí)及管理技能.
7.? Considerable skill in math and algebraic equations using percentages.
數(shù)學(xué)運(yùn)算的能力。
8. Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect.
用英語(yǔ)溝通的能力,及良好的情緒控制能力。
9.? Ability to work under pressure and deal with stressful situations during busy periods.
能承受壓力。