Monitor the daily operations and efficient runningof room revenue.
監(jiān)督每日預(yù)訂部運(yùn)做和有效運(yùn)轉(zhuǎn)房間收入。
Responsible for leading, motivating and trainingthe Reservation team members in all aspects.
負(fù)責(zé)在所有方面對(duì)預(yù)訂部成員進(jìn)行引導(dǎo),激勵(lì)和培訓(xùn)。
Provide director and leadership to Reservationsstaff, assisting them to achieve their potential, closing performance gaps andachieving overall departmental objectives.
對(duì)預(yù)訂部成員指明工作方向以展示領(lǐng)導(dǎo)能力,協(xié)助員工發(fā)揮其最大的潛力,減少工作中的
障礙從而最終達(dá)到整體部門目標(biāo)。
Establish strong relationships within thedepartment and other departments in the hotel in order to improve processesrelating to reservations and group coordination.
為了提高與預(yù)訂和團(tuán)隊(duì)協(xié)調(diào)的效率與本部門和其他相關(guān)部門保持良好關(guān)系。
Assist the revenue team in achieving maximum roomrate, yield and conversions.
協(xié)助收入團(tuán)隊(duì)最大限度地達(dá)到高房?jī)r(jià),高產(chǎn)量。
Manage operation of? Opera in orderto monitor occupancy, managing overbooking, and tracking of promotional offers,denials, and rate and inventory control.
熟練運(yùn)用Opera 系統(tǒng)控制住房率,管理超額預(yù)訂,追蹤推廣價(jià)的預(yù)訂,拒絕的預(yù)訂數(shù)量以及房?jī)r(jià)和房間數(shù)量的控制。
Track sales programs/promotions and providefeedback as necessary to relevant departments
追蹤銷售和推廣的成效,對(duì)相關(guān)部門提出必要的反饋。
Track and establish pick up trends, occupancyhistory and market segment development to facilitate forecasting
為更好的預(yù)測(cè)將來(lái)的生意追蹤并建立接收預(yù)訂的趨勢(shì),住房率歷史資料和各個(gè)分市場(chǎng)的發(fā)展。
Ensure accuracy of guest history and clientprofiles in Database.
確??腿藲v史紀(jì)錄和客戶信息庫(kù)的準(zhǔn)確性
Track and ensure accuracy of input of market codesaccording to company guidelines
根據(jù)集團(tuán)標(biāo)準(zhǔn)追蹤并確保市場(chǎng)代碼輸入的準(zhǔn)確性。
Load and maintain rates in ICHG reservation system
在洲際集團(tuán)預(yù)訂系統(tǒng)中輸入并維護(hù)本酒店價(jià)格。
?Adhere to company policies with regards to pricingstructure, sell strategies and Third Party Intermediary Standards
根據(jù)本酒店的價(jià)格體系和銷售策略以及第三方銷售媒介的標(biāo)準(zhǔn)實(shí)施集團(tuán)的政策。
Prepare and complete regular and ad-hoc reports andtake on special projects when required.
完成定期和不定期報(bào)告, 在需要時(shí)所要求的特別任務(wù)。
Conduct market research and analysis, and alwayskeeping abreast of market trends
進(jìn)行市場(chǎng)調(diào)研和分析,時(shí)刻掌控市場(chǎng)趨勢(shì)。
??Monitor evaluate economic, political and socialissues/changes which are likely to influence business outcomes
監(jiān)督評(píng)估經(jīng)濟(jì),政治及社會(huì)等可能回影響到酒店生意的問(wèn)題/變化。
Train and guide all Reservations and Front Deskstaff to ensure consistency in selling according to set strategies, in a timelyand effective manner.
根據(jù)酒店戰(zhàn)略計(jì)劃指導(dǎo)培訓(xùn)預(yù)訂和前臺(tái)員工以確保及時(shí)有效地進(jìn)行銷售所制定的價(jià)格。
Complete other responsibilities as assigned.
完成其他所要求的職責(zé)。