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Oversees and directsall aspects of the hotel operational departments which include: Front Office,Food & Beverage/Kitchen, Housekeeping, Engineering, Security, Health Club,and other relevant operating departments. Ensures these departments are wellrun by focusing on the following aspects: Maximization of revenues and profits,minimization of operating costs, implementation and follow up of servicestandards/staff training. Ensures highest levels of customer satisfaction. Alsoresponsible to ensure that the Occupational Safety & Health levels in thehotel are adhered to & maintained at all times in order to ensure safe, efficientoperating conditions, thereby safeguarding team members and facilities. 負(fù)責(zé)監(jiān)督和指導(dǎo)所有的酒店運(yùn)營部門方面，包括：前廳部，餐飲/廚房，客房部，工程部，保安部，健康俱樂部，及其他相關(guān)業(yè)務(wù)部門。確保這些部門良好經(jīng)營，重點(diǎn)放在以下幾個方面：提高收入和利潤，縮減經(jīng)營成本，推進(jìn)服務(wù)標(biāo)準(zhǔn)/工作人員培訓(xùn)并跟進(jìn)進(jìn)展。確保更高的顧客滿意度。保證酒店的職業(yè)安全及健康水平在任何時候都得到遵守和維持，以確保安全、高效的工作環(huán)境，從而保障員工和設(shè)施的安全穩(wěn)定。 To supportthe overall strategic management of the hotel by establishing effective workingrelationships with senior colleagues: in particular, the GM, CD, DOF & DHR. 與酒店高層同事合作建立整體有效的工作關(guān)系，特別是總經(jīng)理，商務(wù)總監(jiān)，財務(wù)總監(jiān)及人力資源總監(jiān)，以支持全面的戰(zhàn)略管理 Fullycontribute to the design of the hotel's business strategy 充分促進(jìn)酒店的商業(yè)策略規(guī)劃 Activelyparticipate in the key management issues in the property (capital projects,refurbishment, training, customer service) 積極參與酒店的主要管理問題（資本項目，整修，培訓(xùn)，客戶服務(wù)） Activelysupport the CD by ensuring that Front Office and F&B staff are fullytrained and committed to upsellling. 積極支持商務(wù)總監(jiān)，確保前廳部和餐飲部工作人員接受全面培訓(xùn)并致力于提高銷售業(yè)績 Activelysupport the CD in the generation of revenue by ensuring the highest possiblelevel of collaboration in Conference & Banqueting organization to maximizeyield and profit. 積極支持商務(wù)總監(jiān)創(chuàng)造收益，確保盡可能高級別宴會的組織合作，以更大限度地提高銷量和利潤 Conductroutine inspections of all areas of the hotel. 進(jìn)行酒店所有領(lǐng)域的例行檢查。 F&B background preferred. 優(yōu)先考慮餐飲背景候選人。