Job overview職位概述
Manages all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.
管理所有銷售工作與活動,包括直銷、銷售詢價、銷售管理、公關活動和銷售團隊管理。
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在洲際酒店及度假村?,我們希望賓客感覺風格獨特、時尚現(xiàn)代和深入洞悉,這意味我們需要你:
親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。
理解和預測賓客的需要、做到細心周到、具主人翁精神、把事情辦好,保持專注當下。
見多識廣、分享閱歷、展現(xiàn)你的風格來創(chuàng)造令人感覺特別的時刻,做到令人難忘。
At InterContinental Hotels & Resorts??we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming?by being approachable, having confidence and showing respect.
Stay in the moment?by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable?by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
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Duties and Responsibilities工作職責
Essential Duties and Responsibilities –?(Key Activities of the role)
主要職責﹣(職務的主要工作)
Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts?
與行政委員會一起制訂年度收益計劃,制定市場銷售預算和預測。
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Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved
制訂、實施和監(jiān)測工作計劃,以確保收益計劃的目標得以實現(xiàn)
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Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
對現(xiàn)有的和潛在的市場和趨勢進行分析,協(xié)調(diào)各種活動,以通過增加的業(yè)務量和提高的價格來保持并增加收益
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Procures new and repeat business for the hotel by monitoring contact with airlines, travel agencies, commercial houses, private clubs and professional associations within local and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications
與當?shù)氐暮蛧H市場上的航空公司、旅行代理人、商行、私人俱樂部和行業(yè)協(xié)會保持聯(lián)系,以發(fā)展新客戶及保持老客戶。通過個人銷售拜訪、電話和書面交流等與策劃者、企業(yè)客戶銷售人員、獎勵購買者、航空公司、批發(fā)商等保持聯(lián)系
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Creates and implements special programmes to achieve greater productivity through:
設計和實施特別項目,以通過如下手段取得更高的效率:
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Increasing average rate
提高平均房價
Increasing occupancy
提高入住率
Increasing business volume during difficult periods
增加淡季業(yè)務量
Increasing local food and beverage banqueting sales
增加當?shù)夭惋嫼脱鐣匿N售
Manages key accounts
管理大客戶
Oversees the selling and servicing of group business
監(jiān)管團組業(yè)務的銷售和服務
Co-ordinates the development of all promotional material
協(xié)調(diào)所有促銷材料的制作
Provides direction on and conducts market research
進行市場調(diào)研并提供指導
Monitors competitor activities
監(jiān)測競爭對手的活動
Maintains close liaison with Regional/ Corporate Sales teams and those of other IHG hotels to ensure the hotel receives proper corporate consideration, direction and support?
與地區(qū)和公司銷售隊伍和洲際酒店集團的其它酒店緊密合作,確保酒店得到公司的考慮,指導和支持。
Ensures the hotel is represented as an active member of the local community through association membership?
確保通過加入?yún)f(xié)會使酒店成為當?shù)厣鐓^(qū)的活躍的成員?
Coordinates sales and promotes business for other InterContinental Hotels within the region. Interacts with worldwide regional sales offices with particular attention to local office
為區(qū)域內(nèi)的其它洲際酒店集團成員促進和協(xié)調(diào)銷售業(yè)務。以當?shù)氐膮^(qū)域銷售辦公室為重點,與世界范圍內(nèi)的區(qū)域銷售辦公室進行合作。
Plans and executes sales trips to major market areas
計劃并實施前往主要市場進行銷售活動。
Attends major travel functions to promote sales for the hotel
參加大型旅游活動,促進酒店的銷售工作
Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan
為銷售經(jīng)理指導各種銷售活動,以確保實現(xiàn)收益計劃的目標
Conducts weekly reviews of sales personnel activity to ensure targets and sales objectives are being met
每周檢查銷售人員工作,以確保銷售計劃得以實現(xiàn)
Produces monthly Sales reports and forecasts
制作每月銷售報告及預測
Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
會見在酒店下榻的大型活動組織者的客戶,以保證客戶的滿意度
Establishes and continuously updates mailing lists
建立郵寄名單并進行更新
Organizes and attends major sales/PR related functions within the hotel
在酒店內(nèi)組織和參加大型與銷售和公關相關的活動
Works with Human Resources on manpower planning and management needs
和人力資源部一起進行人力規(guī)劃和管理需求。
Works with Director of Finance in the preparation and management of the Department’s budget
和財務總監(jiān)一起編制和管理部門預算。
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QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求?
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Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
具有代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問題,推理,號召,組織和培訓能力
Proficient in the use of Microsoft Office
精通微軟辦公軟件
Good writing skills
良好的寫作技能
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Qualifications –
學歷
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Bachelor’s degree in Sales, Marketing or related field.?
具有營銷,市場或相關領域的學士學位。
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Experience –
經(jīng)驗
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4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
4年相關工作經(jīng)驗或類似的管理經(jīng)驗,或與此相當?shù)慕逃c工作經(jīng)驗結(jié)合的背景。