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崗位職責(zé)： 1.根據(jù)各酒吧的特點(diǎn)和要求，制定部門(mén)工作制度。工作規(guī)程，工作標(biāo)準(zhǔn)要求并認(rèn)真貫徹執(zhí)行。 2．制定各種雞尾酒的配方及調(diào)制方法，制定各酒水的出品技巧及服務(wù)方式，制定含酒精和不含酒精飲料的配制標(biāo)準(zhǔn)。 3．熟悉酒水的貨源、牌子、品種及規(guī)格，控制酒水的進(jìn)貨、領(lǐng)取、保管和銷(xiāo)售。 4．控制酒水出品的份量和數(shù)量，檢查出品的質(zhì)量，監(jiān)督減省損耗，降低成本量，擬定合理的出品毛利。

主要職責(zé) To check all Daily Food & Bevage Revenue and front office revenue All revenue mustbe in accordance with Finance Policy?審核每天的餐飲收入和前臺(tái)收入,所有收入必須遵循財(cái)務(wù)制度 Keys revenuejournal and distributes to Outlet Mangers and management編制收入報(bào)告，然后分發(fā)給餐廳經(jīng)理和管理層。 Ensure promotion related system set up must be in accordance with Finance Policy確保酒店所有的促銷(xiāo)時(shí)系統(tǒng)的設(shè)置符合財(cái)務(wù)制度 To prepare monthly Duty Meal Report and ENT Report at end of month完成每月的餐費(fèi)及招待費(fèi)報(bào)表 To prepare Monthly End Closing完成每月的月底結(jié)賬 Review all rebatesand miscellaneous charges are supported by documentation detailing thecharges.? All rebate credits must be inaccordance with Finance Policy.? Therebate credits, miscellaneous charges and paid outs must be summarized and sentto the Finance Manager and General Manager for review daily確保所有折扣和雜費(fèi)項(xiàng)目均附有相關(guān)單據(jù)列明具體收費(fèi)項(xiàng)目。所有折扣應(yīng)遵循財(cái)務(wù)制度。折扣，雜費(fèi)及墊付款項(xiàng)應(yīng)備有總結(jié)清單，每天提交給財(cái)務(wù)經(jīng)理和總經(jīng)理審批 Ensures thatprograms involving coupons, certificates, and vouchers are adequatelycontrolled and safeguards are in place對(duì)所有涉及優(yōu)惠券，證書(shū)和憑單的活動(dòng)均應(yīng)妥善管理，施行安全措施。 Audits dailycollection of the General Cashiers Summary against the bank in slip審核每日總出納的匯總表與存款單是否一致。 Audits andreconciles advance payments and ensures payments have been applied審查核對(duì)預(yù)付款項(xiàng)，確保付款到位。 Reconcilesrevenues on a daily basis via back up page 核對(duì)每日收入是否與備份相符。 Performsvarious special projects as requested and assigned by management按管理層要求和安排執(zhí)行各種特殊項(xiàng)目。 ?REQUIRED CAPABILITY 資格能力 ? Financial Fundamentals – 財(cái)務(wù)基礎(chǔ) Demonstrates? deep knowledge of financial concepts, tools ,practices,? trends and legal requirements展現(xiàn)出對(duì)財(cái)務(wù)概念、工具、實(shí)踐、趨勢(shì)和法律要求的深入了解 Overseesexecution of all accounting policies,?processes, tools and overall accounting systems in hospitality industryin general and IHG specifically監(jiān)督酒店行業(yè)一般性及 IHG 特有的所有會(huì)計(jì)政策、流程、工具和整個(gè)會(huì)計(jì)系統(tǒng)的運(yùn)行 Produces andpresents financial data (qualitative and quantitative) as required to serviceaudience needs by ensuring that accounting processes run smoothly andaccurate? records are maintained確保會(huì)計(jì)流程順暢運(yùn)行并維護(hù)準(zhǔn)確的記錄，從而按照要求計(jì)算和報(bào)告財(cái)務(wù)數(shù)據(jù)（定型數(shù)據(jù)和定量數(shù)據(jù)），滿足報(bào)告對(duì)象的要求?Risk Management – 風(fēng)險(xiǎn)管理 Implementscontrols to cover and mitigate risk to ensure no threat is posed to operationsof a hotel by developing risk assessment protocols and? applying risk management tools通過(guò)制定風(fēng)險(xiǎn)評(píng)估方案和應(yīng)用風(fēng)險(xiǎn)管理工具實(shí)施監(jiān)控措施，處理及緩解風(fēng)險(xiǎn)，以確保酒店運(yùn)營(yíng)不會(huì)面臨任何威脅 Learns aboutinsurance requirements and insurance products applicable to hospitalityindustry了解適用于酒店業(yè)的保險(xiǎn)要求和保險(xiǎn)產(chǎn)品 UnderstandIHG’s Policy & Procedure of Asset Management. Prepare regular reports andrecords. Assist to monitors the maintenance of OE & FF&E across hotelto ensure the vitalization of assets了解洲際酒店集團(tuán)的資產(chǎn)管理政策和程序編制定期報(bào)告和記錄。協(xié)助監(jiān)控整個(gè)酒店 OE & FF&E 的維護(hù)，確保資產(chǎn)合理使用 Has a basicunderstanding of? the hotelmanagement? contract and follows therules對(duì)酒店管理合同有基本的了解，遵守相關(guān)規(guī)則?Compliance & Governance –??? 合規(guī)與管治 Develops andimplements financial and audit programs which ensure hotel is compliant withall local laws and regulations as well as reporting mandates制定和實(shí)施財(cái)政和審計(jì)計(jì)劃，確保酒店符合所有當(dāng)?shù)氐姆珊头ㄒ?guī)以及報(bào)告要求 Ensuresconsistency in governance and that all internal control policies, proceduresand audit standards are enforced and monitored?確保管理工作的一貫性，并確保所有內(nèi)部控制政策、程序和審計(jì)標(biāo)準(zhǔn)均已得到執(zhí)行和監(jiān)督 Implementscomprehensive checking process to ensure control on tax invoices afterassessing current management situation properly實(shí)施全面的查核流程，確保在對(duì)當(dāng)前管理狀況進(jìn)行妥善評(píng)估后，控制好稅務(wù)發(fā)票?Finance & Business PerformanceAnalysis –財(cái)務(wù)和經(jīng)營(yíng)業(yè)績(jī)分析 Understandsdifferent types of financial records and reports by assisting with theirpreparation in timely and accurate manner 協(xié)助及時(shí)準(zhǔn)確地制定不同類(lèi)型的財(cái)務(wù)記錄和報(bào)告，了解這些財(cái)務(wù)記錄和報(bào)告 Providesrequired data-backed reports and applies basic forecasting techniques to ?analyze data and its implications按照要求提供有數(shù)據(jù)支持的報(bào)告，運(yùn)用基本的預(yù)測(cè)技巧分析數(shù)據(jù)及其所蘊(yùn)含的意義 Helpsorganize and manipulate data to identify trends in the market,? compare with last year, and explain problemsand their causes幫助整理和利用數(shù)據(jù)識(shí)別市場(chǎng)趨勢(shì)，與上一年數(shù)據(jù)進(jìn)行對(duì)比并解釋問(wèn)題所在及其原因?Business & Market Intelligence –企業(yè)市場(chǎng)情報(bào) UnderstandsIHG’s business environment in the hospitality industry (competitor information,pricing, product competitiveness, etc.)了解洲際酒店集團(tuán)在酒店業(yè)的經(jīng)營(yíng)環(huán)境（競(jìng)爭(zhēng)對(duì)手的信息、定價(jià)、產(chǎn)品競(jìng)爭(zhēng)力等） Understandsbasic economics of financial decisions and forward planning了解財(cái)務(wù)決策的基本經(jīng)濟(jì)原理，提出計(jì)劃 Understands abasic of IHG’s pricing strategy, principals, policies and practices. Supportsto generate pricing related reports了解酒店的定價(jià)戰(zhàn)略、原則、政策和實(shí)踐的基本信息。幫助編制定價(jià)相關(guān)的報(bào)告?Business Partnering –業(yè)務(wù)合作伙伴 Recognizesopportunities and incorporate innovative ideas for improving businessefficiency and effectiveness識(shí)別機(jī)會(huì)并吸收創(chuàng)新觀念，以改進(jìn)企業(yè)效率和效力 Supportsother hotel functions in development of strong business case and understandingfinancial implications for proposed initiatives?支持其他酒店職能部門(mén)制定強(qiáng)大的商業(yè)案例，了解擬定計(jì)劃的財(cái)務(wù)影響 Consults withother hotel functions to optimize cost structures and find best innovative waysto balance sales and revenue咨詢(xún)其他酒店職能部門(mén)，優(yōu)化成本結(jié)構(gòu)，找到平衡銷(xiāo)量和收入的最佳創(chuàng)新方法

Job Responsibilities 崗位職責(zé) ·????Ensure operator work efficiency and manners, pay attention to the employee's situation, at any time to response to blatantly corrected. 確保接線生工作時(shí)的效率和禮貌，隨時(shí)留意員工的應(yīng)對(duì)情況，對(duì)不合要求的應(yīng)對(duì)要予以糾正。 ·????Management, supervision and coordination of total rooms operation. 管理,監(jiān)督和協(xié)調(diào)總機(jī)房的運(yùn)作。 ·????Establish maintain the good relationship and the employee. 建立維護(hù)和員工的良好關(guān)系。 ·????Responsible for staff training, should add to its guidance, to improve the level of response as soon as possible. 負(fù)責(zé)對(duì)員工進(jìn)行培訓(xùn)，對(duì)其應(yīng)多加指導(dǎo)，使其盡快提高應(yīng)對(duì)水平。 ·????Properly arranged by staff. 合理地做出人手安排。 ·????Pointed out the mistakes made by the employee in the work in time and correct. 及時(shí)指出員工在工作中所犯的錯(cuò)誤并與以糾正。 ·????Work of subordinate staff ready to upload issued. 對(duì)屬下員工做好上傳下達(dá)的工作。 ·????Arrange staff training on a regular basis. 安排員工進(jìn)行定期的培訓(xùn)。 ·????To participate in the organization of their skills and product knowledge training. 參與組織的相關(guān)技能,產(chǎn)品知識(shí)的培訓(xùn)。 ·????Organize departmental meeting between, promote the communication and operation. 組織部門(mén)之間的會(huì)議，促進(jìn)交流和運(yùn)作。 GUEST EXPERIENCE賓客體驗(yàn) ·????Investigate complaints about the phone, and make the appropriate treatment. 調(diào)查有關(guān)電話方面的投訴，并做出適當(dāng)?shù)奶幚怼?·????To understand the needs of the guests, and respond quickly to customer requirement. 了解客人的需求，并對(duì)客人要求做出快速響應(yīng)。

Job Responsibilities 崗位職責(zé) 1. Responsible for the hotel food and beverage cost report, and control the food and beverage operating cost control.    負(fù)責(zé)酒店食品、飲品成本報(bào)告，控制食品、飲品營(yíng)業(yè)成本控制。 2. Check the procurement and supply channels of food raw materials, receiving procedures and the quality of raw materials, and grasp the price information of raw materials in the market.    檢查食品原材料采購(gòu)供貨渠道、收貨程序以及原材料質(zhì)量，掌握市場(chǎng)上原材料價(jià)格信息。 3. Supervise the preparation of catering cards to provide a basis for setting sales prices. Prepare a ten-day report on catering sales analysis, adjust catering prices, and provide information in a timely manner.    督促編制配餐卡，為制定銷(xiāo)售價(jià)格提供依據(jù)。編制餐飲銷(xiāo)售分析旬報(bào)，調(diào)整餐飲價(jià)，及時(shí)提供信息。 4. Communicate with various kitchens, restaurants and bars to provide cost information and reduce costs.    與各廚房餐廳酒吧溝通，提供成本信息，降低成本。 5. Regularly investigate and analyze the market price with the purchasing department and the catering department to control the purchase price more effectively.    定期與采購(gòu)部、餐飲部共同對(duì)市場(chǎng)價(jià)格進(jìn)行調(diào)查、分析，更有效地控制進(jìn)價(jià)。 Job Requirements 崗位要求 1. Knowledge in costing of food and beverage operation.     具有食品及酒水成本核算知識(shí) 2. Ability to coordinate with relevant department.     有協(xié)調(diào)相關(guān)部門(mén)的能力

Job Responsibilities 崗位職責(zé) 1. In each shift, check the information of arrival guests on the day, including VIPs, priority customers, regular guests, team conditions and special requirements, and maintain a good working relationship with all departments. ? ?每班檢查當(dāng)日抵店客人信息，包括貴賓、優(yōu)先顧客、常規(guī)客人、團(tuán)隊(duì)的情況以及特別要求，與所有部門(mén)保持良好的工作關(guān)系。 2. Familiar with the working standards and procedures of the front office. ? ? 熟悉前廳部工作標(biāo)準(zhǔn)及程序。 3. Ensure that guest complaints are properly recorded and take action to prevent guests from leaving the hotel unsatisfactorily. Get help from managers when necessary. ? ? 確?？腿说谋г贡缓线m的記錄并采取行動(dòng)避免客人不滿意的離開(kāi)酒店。必要時(shí)從管理人員處獲得幫助。 4. Familiar with Intercontinental Customer Satisfaction Standard and use it as a guide for daily work. Use this as a standard to continuously monitor employee performance. ? ?熟悉洲際顧客滿意標(biāo)準(zhǔn)并以此作為每日工作的指導(dǎo)。以此為標(biāo)準(zhǔn)不斷監(jiān)督員工表現(xiàn)。 5. Assist the department in training and evaluation, and actively consider suggestions and systems that are beneficial to the department and the hotel. ? ?協(xié)助部門(mén)的培訓(xùn)和評(píng)估，積極思考對(duì)部門(mén)和酒店有利的建議和系統(tǒng)。 Job Requirements 崗位要求 1. College degree or above. ? ? 大專(zhuān)以上學(xué)歷。 2. Good image and temperament. ? ? 形象氣質(zhì)佳。 3. Responsible work and strong execution. ? ? 工作有責(zé)任心，執(zhí)行力強(qiáng)。 4. Self-motivated, strong ability to withstand pressure. ? ? 有上進(jìn)心，抗壓能力強(qiáng)。

·???????Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program) ·???????在制定和實(shí)施戰(zhàn)略計(jì)劃，預(yù)算和KPO（目標(biāo)計(jì)劃）時(shí)，協(xié)助提供財(cái)務(wù)指導(dǎo)。 ·???????Ensure an up to date cash flow projection is maintained and maximizes cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits and remittances ·???????確保提供最新的的現(xiàn)金流量預(yù)測(cè)，并通過(guò)對(duì)存貨、信貸及應(yīng)收支出、存匯款的控制，使酒店的現(xiàn)金流產(chǎn)生最大效益。 ·???????Ensure excess cash is managed to maximize earning potential ·???????嚴(yán)格資金管理，使其發(fā)揮最大的效益 ·???????Prepares outlooks for forthcoming months and forecasts for the remainder of the year ·???????制定即將到來(lái)的幾個(gè)月及本年度剩余月份的經(jīng)營(yíng)分析預(yù)測(cè) ·???????Prepares monthly position of actual results against budget, analyze results and recommend to Executive Committee measures required to meet budget ·???????對(duì)比預(yù)算，編制月度實(shí)際業(yè)務(wù)情況報(bào)告，分析結(jié)果并向行政委員會(huì)建議實(shí)現(xiàn)預(yù)算的具體措施。 ·???????Prepare consolidated quarterly position assessments for the General Manager ·???????向總經(jīng)理提供季度財(cái)務(wù)情況匯總分析報(bào)告 ·???????Distributes outlook and forecast information as an up to date management tool for operating departments ·???????作為最新的管理工具，向運(yùn)營(yíng)部門(mén)分發(fā)財(cái)務(wù)經(jīng)營(yíng)狀況和經(jīng)營(yíng)預(yù)測(cè)信息報(bào)告 ·???????Implement and review financial controls and policies ·???????執(zhí)行和審查財(cái)務(wù)管理方法和規(guī)章。 ·???????Communicate with Owners and maintains good relations and attends liaison meetings when required ·???????與業(yè)主進(jìn)行交流，并在必要時(shí)出席工作會(huì)議。 ·???????Analyze financial and management reports ·???????分析財(cái)務(wù)和管理報(bào)表。 ·???????Design internal reporting systems required by the department and hotel ·???????按酒店和部門(mén)的要求設(shè)計(jì)內(nèi)部報(bào)告系統(tǒng)。 ·???????Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures? ·???????按照洲際酒店集團(tuán)的政策與流程，評(píng)估現(xiàn)有的適用于財(cái)務(wù)管理流程及電腦系統(tǒng)的內(nèi)部控制措施。 ·???????Employ adequate internal control procedures to ensure correct authorization for payment procedures ·???????采用充分有效的內(nèi)部控制措施以確保正確的付款審批權(quán)限 ·???????Manage internal and external audits when they occur ·???????對(duì)內(nèi)部及外部審計(jì)工作進(jìn)行管理 ·???????Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance ·???????通過(guò)推進(jìn)執(zhí)行管理政策、業(yè)務(wù)發(fā)展建議和運(yùn)營(yíng)支持等方式向管理層提供行政管理支持 ·???????Identifies training needs, develops formal training plans and conducts training sessions for accounting and operational staff in coordination with other departments ·???????協(xié)調(diào)其它部門(mén)，分析財(cái)務(wù)及運(yùn)營(yíng)人員的培訓(xùn)需求，開(kāi)發(fā)正式的培訓(xùn)計(jì)劃并組織員工參加培訓(xùn) ·???????Identifies staff with potential for promotion and/or transfer within Accounting operation ·???????發(fā)現(xiàn)那些有升職可能的員工，并且安排他們?cè)诰频陿I(yè)務(wù)運(yùn)行支持部門(mén)輪崗 ·???????Obtains appropriate legal counsel regarding the business practices of the hotel and maintains an awareness of local laws, rules and regulations ·???????獲取與酒店經(jīng)營(yíng)相關(guān)的法律咨詢(xún)信息，擁有良好的地方法律法規(guī)意識(shí) ·???????Provides safekeeping, including proper storage and access for all contracts, leases and other financial records ·???????對(duì)包括所有合同、租賃及財(cái)務(wù)文件在內(nèi)的所有信息提供安全保證，確保其得到妥善保管和安全存取。 ·???????Follows up on all capital expenditures to ensure compliance with original justification and approval ·???????跟進(jìn)所有資本支出，保證其按照原有的審批程序執(zhí)行 ·???????Participates in local recognized professional and industry organizations ·???????參與本地認(rèn)可的職業(yè)及行業(yè)組織 ·???????Recommends and maintains appropriate list of delegation of authority for hotel management ·???????為酒店管理層建議合適的授權(quán)代表名錄并對(duì)名錄進(jìn)行維護(hù)。 ·???????Conducts monthly inspections and tests to ensure all departments are complying with required procedures ·???????進(jìn)行月度檢查和測(cè)試，確保所有部門(mén)按照要求遵守相關(guān)的工作規(guī)程 Accounting certificate 要求有會(huì)計(jì)證書(shū)

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷(xiāo)售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書(shū) 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語(yǔ)和流利的普通話，掌握其它外語(yǔ)者（法語(yǔ)、日語(yǔ)及韓語(yǔ)等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

·???????In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known? ·???????在經(jīng)理缺席時(shí)主持交接班說(shuō)明會(huì)，確保員工了解酒店的活動(dòng)和運(yùn)營(yíng)的要求。 ·???????Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up ·???????在自己當(dāng)班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進(jìn)一步跟進(jìn)的工作。 ·???????Supervise cash handling and banking procedures ·???????監(jiān)督現(xiàn)金的處理和存放程序。 ·???????Prepare daily banking and cash flow reports ·???????編制每日存款和流動(dòng)資金報(bào)告。 ·???????Establish and instruct staff in cash security procedures ·???????制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度。 ·???????Deal with irregular payments ·???????處理異常的付款情況。 ·???????Supervise the maintenance of service equipment ·???????監(jiān)督服務(wù)設(shè)備的維護(hù)保養(yǎng)。 ·???????Monitor standards of guest facilities and services ·???????監(jiān)督客用設(shè)施和服務(wù)的標(biāo)準(zhǔn)。 ·???????Control stock and monitor security procedures ·???????控制存貨和監(jiān)督保安成序。 ·???????Assist with menu and wine list creation ·???????協(xié)助菜單和酒水單的設(shè)計(jì)工作。 ·???????Supervise functions ·???????監(jiān)督各項(xiàng)職能。 ·???????Supervise outlet service ·???????監(jiān)督餐廳的服務(wù)。 ·???????Works with Superior on manpower planning and management needs ·???????和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求。

·???????Supervise the implementation of housekeeping standards and procedures in relation to: ·???????監(jiān)督客房部各項(xiàng)標(biāo)準(zhǔn)和工作程序的執(zhí)行?： o????Bedroom service o????臥室服務(wù) o????Bathroom service o????衛(wèi)生間服務(wù) o????Valet service o????洗衣服務(wù) o????Cleaning service o????清潔服務(wù) o????Linen maintenance o????布巾維護(hù) ·???????Recommended changes to these standards and training needs on an ongoing basis ·???????就這些標(biāo)準(zhǔn)和培訓(xùn)需求提供持續(xù)性的改進(jìn)建議。 ·???????Maintain a current and thorough knowledge of all housekeeping systems ·???????對(duì)客房部所有系統(tǒng)有最新和完整的知識(shí)。 ·???????Open and close the shift and ensure effective shift hand over ·???????負(fù)責(zé)管理接班和交班工作，以確保交接班過(guò)程的有效進(jìn)行?。 ·???????Distribution and collection of keys ·???????分發(fā)和收集鑰匙。 ·???????Management of all incoming and outgoing calls ·???????管理所有的呼入和呼出電話。 ·???????Solve employee grievances ·???????解決員工受到的不公正待遇問(wèn)題。 ·???????Perform Room allocations ·???????分配客房 ·???????Perform Room inspections ·???????檢查客房 ·???????Prioritise arrival rooms ·???????排列抵店客人客房的優(yōu)先順序。 ·???????Liaise with Front Office for guest and hotel requirements? ·???????配合前臺(tái)滿足酒店和客人的要求。 ·???????Ensure guest valet is processed and delivered in a timely manner ·???????確保及時(shí)為客人提供洗衣服務(wù)并送還。 ·???????Co-ordinate special projects (eg site rooms, vermin control, window and carpet? ? ? ? ? ?cleaning, room inventories) ·???????協(xié)調(diào)特別項(xiàng)目(如參觀客房，除蟲(chóng)，窗戶和地毯的清潔，客房供應(yīng)量)。 ·???????Manage all special requests made by guests ·???????處理客人所有的特殊要求。 ·???????Visit in-house guest, and collect guest profile and comments everyday ·???????每天拜訪住店客人，并收集客人的客史資料及客人意見(jiàn)書(shū) ·???????Ensure consistency within the department ·???????確保部門(mén)內(nèi)工作的一致性。 ·???????Management of lost property for the hotel ·???????管理酒店的遺失財(cái)物。 ·???????Ensure you have complete knowledge of room types, layouts and facilities ·???????確保具有客房類(lèi)型，設(shè)計(jì)和設(shè)施的全面知識(shí)。 ·???????Manage storage areas ·???????管理倉(cāng)庫(kù) ·???????Maintain adequate stock levels ·???????保存充足的用品存貨。 ·???????Complete stock takes as required ·???????按要求完成庫(kù)存盤(pán)點(diǎn)工作。 ·???????Maintain stock levels ·???????維持存貨水平 ·???????Conducts shift briefings to ensure hotel activities and operational requirements are ? ? ? ? ? ? ?known? ·???????進(jìn)行交接班說(shuō)明，確保了解酒店的工作和運(yùn)營(yíng)需求。 Required Skills – 技能要求 ·???????Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ·???????擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客， ? ? ? ? ? ? ?員工和第三方交往的能力。 ·???????Able to speak, read and write English ·???????具有說(shuō)，讀和寫(xiě)英語(yǔ)的能力。 ·???????Proficient in the use of Microsoft Office? ·???????熟練使用微軟辦公軟件 ·???????Organizational and training abilities ·???????具有組織和培訓(xùn)能力

·???????Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department ·???????完成食品消耗量報(bào)告，并為餐飲管理和財(cái)務(wù)部復(fù)印各種文件。 ·???????Keys revenue journal and distributes to Outlet Mangers and management ·???????編制收入報(bào)告，然后分發(fā)給餐廳經(jīng)理和管理層。 ·???????Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly? ·???????管理餐廳使用的收據(jù)，確保收據(jù)號(hào)的連貫性，登記收據(jù)，被取消的收據(jù)均記錄在案。 ·???????Controls all food and beverage sales by: ·???????通過(guò)以下手段控制餐飲銷(xiāo)售： ·???????Correct recording of guest checks on a timely basis ·???????及時(shí)正確記錄客人的支票 ·???????Performs spot checks on outlet checks used ·???????對(duì)餐廳的支票應(yīng)進(jìn)行定點(diǎn)抽查 ·???????Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager ·???????所有空頭支票，更正和未結(jié)算的支票由餐廳的領(lǐng)班或經(jīng)理審批 ·???????Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded ·???????監(jiān)督自助餐的管理，特別是對(duì)現(xiàn)金結(jié)算的賬單應(yīng)防止重復(fù)使用，確保營(yíng)業(yè)收入的記錄。 ·???????Ensure banquet controls are being adhered to ·???????確保執(zhí)行有效的宴會(huì)管理 ·???????Reconciles total outlet sales to total charges ·???????核對(duì)餐廳總銷(xiāo)售額與總收入是否相符 ·???????Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges.??All rebate credits must be in accordance with Finance Policy.??The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily ·???????確保所有折扣和雜費(fèi)項(xiàng)目均附有相關(guān)單據(jù)列明具體收費(fèi)項(xiàng)目。所有折扣應(yīng)遵循財(cái)務(wù)制度。折扣，雜費(fèi)及墊付款項(xiàng)應(yīng)備有總結(jié)清單，每天提交給財(cái)務(wù)經(jīng)理和總經(jīng)理審批 ·???????Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place ·???????對(duì)所有涉及優(yōu)惠券，證書(shū)和憑單的活動(dòng)均應(yīng)妥善管理，施行安全措施。 ·???????Audits daily collection of the General Cashiers Summary against the bank in slip ·???????審核每日總出納的匯總表與存款單是否一致。 ·???????Audits and reconciles advance payments and ensures payments have been applied ·???????審查核對(duì)預(yù)付款項(xiàng)，確保付款到位。 ·???????Works with General Cashier to check all float totals regularly and keeps control on registers in outlets ·???????與總出納一起定期檢查備用金總額，并保存各餐廳收款機(jī)記錄。 ·???????Reconciles revenues on a daily basis via back up page? ·???????核對(duì)每日收入是否與備份相符。 ·???????Performs various special projects as requested and assigned by management ·???????按管理層要求和安排執(zhí)行各種特殊項(xiàng)目。 Required Skills – 技能要求 ·???????Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ·???????完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·???????Proficient in the use of Microsoft Office ·???????熟練使用微軟辦公軟件 ·???????Good writing skills ·???????良好的寫(xiě)作技巧

Job Responsibilities 崗位職責(zé) Provide guests with full services such as check-in, dining, business, and check-out. 為客人提供入住、就餐、商務(wù)、離店等全程服務(wù)。 1. Comprehensively manage the service work of the administrative floor, and do a good job of training and assessment. ? ? 全面管理行政樓層的服務(wù)工作，做好培訓(xùn)和考核工作。 2. Check the appearance, courtesy and courtesy of the administrative housekeeper, strictly check attendance, and strictly implement service procedures and specifications. ? ? 檢查行政管家的儀容儀表、禮節(jié)禮貌，嚴(yán)格考勤，嚴(yán)格執(zhí)行服務(wù)程序與規(guī)范。 3. Master the room status of the VIP floor, the situation of the guests and the necessary information. ? ? 掌握貴賓樓層的房態(tài)，賓客的情況和必要的信息。 4. Read and fill in the diary of the shift. ? ? 閱讀并填寫(xiě)交接班日記。 5. Regularly summarize the work, analyze various data and report. ? ? 定期總結(jié)工作， 分析各種數(shù)據(jù)并上報(bào)。 6. Complete other tasks assigned by superiors. ? ? 完成上級(jí)交辦的其它工作。 Job Requirements 崗位要求 1. Familiar with the business of the front desk. ? ? 熟悉前臺(tái)的各項(xiàng)業(yè)務(wù)。 2. Proficient in various reception procedures at the front desk, strong communication skills, solve various problems in work, and handle various complaints. ? ? 精通前臺(tái)的各項(xiàng)接待程序，溝通能力較強(qiáng)，解決工作中的各種疑難，處理各種投訴。 3. Cheerful personality, good personal training, serious and responsible work, and decent work style. ? ? 性格開(kāi)朗，有良好的個(gè)人修養(yǎng)，工作認(rèn)真負(fù)責(zé)，作風(fēng)正派。

Job Responsibilities 崗位職責(zé) 1. Implement all sales strategies, strategies and activities of the hotel, and create an efficient and self-disciplined sales team in the hotel to achieve the set sales goals. ? ? 實(shí)施酒店所有銷(xiāo)售戰(zhàn)略、策略和活動(dòng)，在酒店內(nèi)創(chuàng)建一個(gè)高效自律的銷(xiāo)售團(tuán)隊(duì)從而實(shí)現(xiàn)既定的銷(xiāo)售目標(biāo)。 2. Ensure that all sales plans, brochures, electronic tools and other sales information comply with the hotel and IHG brand standards and that the information is up to date. ? ? 確保所有銷(xiāo)售計(jì)劃、宣傳冊(cè)、電子工具和其它銷(xiāo)售信息都符合酒店品牌標(biāo)準(zhǔn)，且信息都是最新的。 3. Assist in the preparation of business plans, sales and marketing budgets and expectations. ? ?協(xié)助編制商業(yè)計(jì)劃、銷(xiāo)售和營(yíng)銷(xiāo)預(yù)算和預(yù)期。 4. Ensure that all employees have the skills to "sell" and "oversell" hotels. ? ?確保員工都具有“銷(xiāo)售”及“超額銷(xiāo)售”酒店的技能。 Job Requirements 崗位要求 1. College degree or above; more than 2 years of work experience in the same position. ? ? 大專(zhuān)及以上學(xué)歷；2年以上同崗位工作經(jīng)驗(yàn)。 2. Possess strong communication skills, market insight skills and organization and management skills. ? ?具備較強(qiáng)的溝通能力，市場(chǎng)洞察能力和組織管理能力。

崗位職責(zé) 1.為客人及員工提供現(xiàn)場(chǎng)醫(yī)療救援服務(wù)，在醫(yī)務(wù)室提供服務(wù)以及在其它時(shí)間按需提供服務(wù)：接待、檢查、照顧、支持、建議和治療 2. 就發(fā)生意外事件的處理方法為所有部門(mén)經(jīng)理提供培訓(xùn) 3. 對(duì)所有員工提供預(yù)防服務(wù) 4. 確保符合度假村的衛(wèi)生和安全流程 5. 保持醫(yī)務(wù)室設(shè)備、醫(yī)療箱和急救箱處于正常工作狀態(tài) 6. 管理庫(kù)存和訂購(gòu)補(bǔ)給 7. 在日志本上記錄日常記錄過(guò)程 8.與當(dāng)?shù)蒯t(yī)生和醫(yī)療機(jī)構(gòu)保持良好的關(guān)系、為度假村醫(yī)生提供技術(shù)援助（兒科醫(yī)生、潛水醫(yī)生等）  崗位要求 1. 具有相關(guān)專(zhuān)業(yè)背景及資質(zhì) 2. 須掌握基礎(chǔ)英語(yǔ)及流利普通話，掌握其它外語(yǔ)者更佳  3. 該崗位需每周工作6天  【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

1.Obey orders from the supervisor/manager and management 服從主管/經(jīng)理的工作安排。 2.Check the log book to follow up the issue need to finished 上崗前查看交接本。. 3.To caution swimmers regarding potential unsafe areas and behaviour 注意保證游泳客人的安全，勸阻其離開(kāi)危險(xiǎn)區(qū)域，制止危險(xiǎn)動(dòng)作。 4.To rescue swimmers in danger of drowning and administer first aid 對(duì)在泳池發(fā)生危險(xiǎn)或溺水的客人進(jìn)行急救。 5.To ensure swimmers are swim inside the swimming area. 確保游泳者在安全的區(qū)域活動(dòng)。 6.To provide the celerity and effective service to every guest, and ensure them safety on the beach 對(duì)泳池的客人提供高標(biāo)準(zhǔn)的服務(wù)，確保他們的安全。 7.Report to the supervisor/manager immediately while the issues happened. 發(fā)現(xiàn)問(wèn)題及時(shí)向主管/經(jīng)理匯報(bào)。 8.Ensure to read and sign log book. 做好交接班工作

Responsible for the safety and security of guests, employees and establishment needs 負(fù)責(zé)酒店賓客、員工及設(shè)施的安全保衛(wèi)工作 Report to Manager all hotel property deficiencies and safety or security hazards 向經(jīng)理匯報(bào)酒店所有的財(cái)產(chǎn)損壞和安全危險(xiǎn)問(wèn)題 Initiate action to improve a hazardous situation immediately 采取行動(dòng)以便迅速處理危急情況 Implement procedures for security and emergency incidents 執(zhí)行安全和緊急事件處理程序 In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan 發(fā)生火災(zāi)時(shí)，應(yīng)熟知并按照酒店應(yīng)急事件處理要求進(jìn)行工作 Be familiar with location of fire alarms and fire fighting equipment 熟悉消防報(bào)警及滅火器材的位置? Maintain the security system 維護(hù)酒店安全系統(tǒng) Monitor staff clocking on and off duty 監(jiān)督員工上下班考勤 Allocate staff locker keys as necessary 必要時(shí)分發(fā)員工儲(chǔ)物柜鑰匙 Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding and housekeeping to ensure the hotel’s key control policy is adhered to and report on discrepancies 抽查話務(wù)室、宴會(huì)廳、工程部、餐具儲(chǔ)物間、客房部的鑰匙登記記錄，確保酒店的鑰匙控制制度得以遵守并報(bào)告違背制度要求的情況 Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas 24小時(shí)監(jiān)督客人經(jīng)常光臨及所有工作區(qū)域的安全狀況 Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings 監(jiān)督閉路監(jiān)視系統(tǒng)并通知巡邏保安人員異常情況 Ensure checks are conducted on fire panel, fire hose real outlets and fire barriers and all other safety equipment and ensure that all are in good working order and report to the Safety Manager any item of equipment which is faulty 定期檢查火災(zāi)盤(pán)，消防水帶的出水口和防火間隔等消防滅火器材及其他安全設(shè)備，確保其處于良好的工作狀態(tài)，并向保安部經(jīng)理匯報(bào)失效設(shè)備 Ensure hotel alarm system is in good working order 確保酒店報(bào)警系統(tǒng)的正常工作 Maintain a good working knowledge of the following: 保持良好的業(yè)務(wù)知識(shí)，包括： The control points and the working of the hotel’s gas and air conditioning system 酒店各控制點(diǎn)，燃?xì)狻⒖照{(diào)系統(tǒng)的正常工作 The hotel’s fire indicator board, fire wardens telephones and public address system 酒店火警提示牌、火警警報(bào)電話及消防擴(kuò)音系統(tǒng) Maintain a daily log of incidents 保留事故記錄日志 Conduct regular locker checks in line with Human Resources 按照酒店制度要求定期檢查員工儲(chǔ)物柜 Check all packages and passes of employees entering and leaving the building 檢查出入酒店員工的隨身攜帶物品 Carry out monthly fire inspections 每月進(jìn)行消防檢查 Maintain a good knowledge of the liquor act and criminal code 掌握有關(guān)治安管理處罰法 Prevent gambling on hotel premises ?禁止在酒店內(nèi)賭博行為??????????????????????????? Prevent Sabotage of hotel premises 禁止毀壞酒店設(shè)施的行為 Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended 確保所有未被使用的電源插座、冰箱、廚柜等的安全 Ensure no undesirables loiter in or around the hotel premises 確保不受歡迎的人員不在酒店內(nèi)或酒店周?chē)霈F(xiàn) Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed 確保裝卸區(qū)無(wú)障礙，未經(jīng)批準(zhǔn)的車(chē)輛不得入內(nèi) Coordinate functions with other security staff or Police and other government Securities and promote good will with them ??? 與其他保安人員或警方或政府其它安保部門(mén)協(xié)調(diào)工作，并與其建立良好關(guān)系 Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken 執(zhí)行酒店的各項(xiàng)規(guī)章制度，并向上級(jí)領(lǐng)導(dǎo)和財(cái)務(wù)及業(yè)務(wù)支持經(jīng)理提出改進(jìn)建議 Be correct, secure and courteous in handling any disciplinary or criminal case?????????? 正確、安全、禮貌地處理各類(lèi)違規(guī)及犯罪案件 Be alert for any unusual packages, guests or vehicles and advise superior of same 對(duì)于異常的行李、客人或車(chē)輛保持高度警惕，并向上級(jí)領(lǐng)導(dǎo)匯報(bào)相關(guān)情況 Be thoroughly familiar of the property layout, design, entry and exit points 熟悉酒店布局、設(shè)計(jì)及出入口的情況 Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares 按照指示對(duì)酒店重要客人及重要官員提供護(hù)衛(wèi)，保證大堂及其他繁雜區(qū)域的正常秩序 Ensure that the safety control office is never left unattended 確保安全控制辦公室無(wú)缺崗情況 Provide escort duty for money transfers to the General Cashier’s office or bank as required 按照要求對(duì)酒店與銀行之間的現(xiàn)金轉(zhuǎn)移提供護(hù)衛(wèi)

崗位職責(zé)： 1、負(fù)責(zé)會(huì)計(jì)核算工作，統(tǒng)籌及完成月度賬務(wù)結(jié)賬及財(cái)務(wù)報(bào)表、管理報(bào)表的出具。 2、具體負(fù)責(zé)各類(lèi)期間費(fèi)用、稅費(fèi)及薪酬、其他應(yīng)收應(yīng)付、各類(lèi)長(zhǎng)期資產(chǎn)和負(fù)債及所有者權(quán)益、各種月末計(jì)提和攤銷(xiāo)賬務(wù)的賬務(wù)處理工作。 3、負(fù)責(zé)記帳憑證、納稅申報(bào)資料、賬簿報(bào)表等財(cái)務(wù)資料的整理裝訂和保管工作。 4、負(fù)責(zé)酒店日審工作，審核資金的收支計(jì)劃管理，復(fù)核各項(xiàng)費(fèi)用報(bào)銷(xiāo)、資金申請(qǐng)等付款資料。 5、為正確控制費(fèi)用提供依據(jù)，并協(xié)助各部門(mén)編制經(jīng)營(yíng)預(yù)算。 6、負(fù)責(zé)做好納稅申報(bào)等稅務(wù)方面的各項(xiàng)工作。 7、完成領(lǐng)導(dǎo)布置的其他工作。 崗位要求 1、大專(zhuān)及以上學(xué)歷，財(cái)務(wù)會(huì)計(jì)專(zhuān)業(yè)畢業(yè)。 2、熟悉酒店帳務(wù)稅務(wù)流程。 3、熟悉辦公軟件及財(cái)務(wù)軟件，熟悉銀行、稅務(wù)、工商的工作流程。 4、能獨(dú)立核算企業(yè)的賬務(wù)工作，懂得相關(guān)法律法規(guī)。 5、工作細(xì)致、嚴(yán)謹(jǐn)，具有較強(qiáng)的工作熱情和責(zé)任感。 6、為人誠(chéng)實(shí)可靠，品質(zhì)正直，有吃苦耐勞的精神。

1.?In charge of the associate payroll, attendance,social insurance, housing fund and all related compensation and benefitsmatters. 負(fù)責(zé)員工薪酬，考勤，社保，公積金及所有薪酬福利相關(guān)工作的開(kāi)展和執(zhí)行； 2. Deal with all associate personnel issues includingstaff work injury, maternity, unemployment, medical check etc. 處理員工各項(xiàng)事務(wù)，包括員工工傷處理，生育失業(yè)保險(xiǎn)報(bào)銷(xiāo)，體檢證報(bào)銷(xiāo)，社保公積金轉(zhuǎn)移等； 3. Transact the associates’ entry and exitprocedure. 辦理員工入職、離職手續(xù)； 4. To ensure that all personnel files and recordsare complete, accurate and current. 確保所有人事檔案及記錄完整、準(zhǔn)確及更新； 5. Updated personnel action in Personnelmanagement system.??????????????????????????????????????????????? 負(fù)責(zé)人事管理系統(tǒng)的人事變動(dòng); 6. To maintain associate trace files and follow upthe associate performance review before the end of probationary period. 跟進(jìn)員工檔案管理，在員工試用期結(jié)束前，跟進(jìn)績(jī)效評(píng)估流程； 7. Organize associate activities. 組織員工活動(dòng); 8. Inspects regularlyemployee canteen, locker rooms, lockers and other employee facilities to ensurethey are well operated and maintained.?????????????????? ?????????????????????????????????????????? 定期檢查員工餐廳、更衣室、更衣柜和其他員工設(shè)備以保證這些設(shè)備的良好; 【崗位要求】 1. 本科及以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)2年以上； 2. 熟悉相關(guān)法律法規(guī)； 3. 熟練使用Office辦公軟件及人力資源管理系統(tǒng)； 4. 工作細(xì)致認(rèn)真，責(zé)任心強(qiáng)，具備良好的抗壓能力及問(wèn)題解決能力； 5. 具有良好的溝通能力和協(xié)調(diào)能力； 6. 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

·?In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 在經(jīng)理缺席時(shí)進(jìn)行交接班說(shuō)明，確保了解酒店的活動(dòng)和運(yùn)營(yíng)要求。 ·?Prepares, cooks, serves and stores the following dishes: 進(jìn)行以下菜肴的制作、烹飪、上餐和存儲(chǔ)工作： ·?Appetizers, Savories, Salads and Sandwiches 開(kāi)胃菜、小菜、沙拉和三明治 ·?Applies organization skills for mise en place 在開(kāi)餐準(zhǔn)備工作中發(fā)揮組織能力 ·?Sauces 調(diào)味汁 ·?Produces hot and cold sauces for menu items ensuring consistency 制作菜單上的冷、熱調(diào)味汁并保證風(fēng)格一致 ·?Eggs, Vegetables, Fruit, Rice and Farinaceous Dishes 蛋、蔬菜、水果、米飯和谷粉制品 ·?Poultry and Game dishes禽類(lèi)和野味 ·?Meat dishes葷菜 ·?Meat marinades?腌肉 ·?Carve meats?分割肉 ·?Fish and shell fish水產(chǎn)品 ·?Sauces for fish and shell fish水產(chǎn)品用醬 ·?Garnishing techniques and methods of service for fish 對(duì)魚(yú)進(jìn)行裝飾的技巧和方法 ·?Pastry, cakes and yeast goods 面點(diǎn)、蛋糕和發(fā)酵食品 ·?petites fours法式小點(diǎn)心 ·?desserts甜點(diǎn) ·?Hot and cold deserts 冷、熱甜點(diǎn) ·?Decorate, portion and present 裝飾、切片和裝盤(pán) ·?Plates and Terrines 肝醬和肉醬 ·?Prepares pastries for pate en croute 準(zhǔn)備法式糕點(diǎn) ·?Chinese Regional Dishes 中國(guó)地方菜 ·?Prepares an extensive range of meat, vegetable, chicken and seafood dishes 制作多種多樣的肉、蔬菜、雞肉和海鮮等菜肴 ·?Prepares sauces, condiments, seasonings and flavoring agents 制作調(diào)味汁、調(diào)味品、調(diào)料和調(diào)味劑 ·?Prepares a range of specialty chicken and duck dishes 制作多種特色雞肉和鴨肉菜 ·?Prepares a range of specialty seafood dishes 制作多種特色海鮮菜 ·?Prepares a range of vegetable dishes 制作多種蔬菜菜肴 ·?Prepares braised meat dishes 制作燉肉菜 ·?Prepares hot and cold noodle dishes 制作冷、熱面條 ·?Prepares specialty seafood dishes 制作特色海鮮菜 ·?Prepares a range of vegetable dishes using regional cooking principles and specialty food presentation 使用地方烹飪法和特色食品外形處理，制作多種蔬菜菜肴 ·?Prepares braised dishes according to regional style 按照地方風(fēng)味制作燉菜 ·?Prepares noodle dishes 制作面條? ·?Shanghai and East China dishes ?? 上海菜和華東菜 ·?Prepares specialty menu items using specialized and preserved commodities 使用特別的腌制材料制作特色菜肴? ·?Prepares specialty chicken and duck dishes 制作特色雞肉和鴨肉菜 ·?Prepares specialty seafood dishes 制作特色海鮮菜 ·?Prepares a range of vegetable dishes 制作多種蔬菜菜肴? ·?Prepares braised dishes according to regional style 按照地方風(fēng)味制作燉菜 ·?Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressings 制作多種多樣的地方食品，包括開(kāi)胃菜、湯、咖喱、醬汁、調(diào)味品 ·?Prepares regional appetizers 制作地方口味的開(kāi)胃菜 ·?Prepares soups做湯 ·?Prepares regional curries制作地方口味的咖喱食品 ·?Prepares regional sauces, dips and dressings制作地方口味的調(diào)味汁、調(diào)味醬和調(diào)味品 ·?Asian Desserts亞洲甜點(diǎn) ·?Produces a range of liquid and solid deserts 制作各種液體和固定甜點(diǎn) ·?Produces and presents a range of steamed sweet rice based desserts 制作各種蒸甜米飯和甜點(diǎn)并裝盤(pán) ·?Produces baked desserts 制作烤制甜點(diǎn) ·?Produces a range of baked desserts 制作各種烘烤甜點(diǎn) ·?Buffet Food??自助餐 ·?Prepares and presents food for buffets 制作和擺放自助餐 ·?Prepares and presents desserts for buffets 制作和擺放自助餐甜品 ·?Stores buffet items 儲(chǔ)存自助餐食品 ·?Communicates politely and display courtesy to guests and internal customers 與客人和內(nèi)部客戶禮貌、友好的交流?。 ·?Provides direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards 指導(dǎo)廚房幫手，包括廚師、廚房服務(wù)員和管事的工作。 ·?Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information 與上級(jí)交流疑難問(wèn)題，客人或內(nèi)部客戶的意見(jiàn)以及其它相關(guān)信息?。 ·?Establishes and maintains effective employee working relationships 與員工建立并保持良好的工作關(guān)系?。 ·?Attends and participates in daily briefings and other meetings as scheduled 按計(jì)劃參加并參與每日例會(huì)及其它會(huì)議。 ·?Attends and participates in training sessions as scheduled 按計(jì)劃參加培訓(xùn)活動(dòng)?。 ·?Prepares in advance food, beverage, material and equipment needed for the service 事先準(zhǔn)備服務(wù)所需的食品、飲料、材料和設(shè)備。 ·?Cleans and re-sets his/her working area 清潔并整理工作區(qū)域。 ·?Implements the hotel and department regulations, policies and procedures including but not limited to: 實(shí)施酒店和部門(mén)的規(guī)定、政策和工作程序，包括但不限于：?? ·?House Rules and Regulation 酒店的規(guī)則和規(guī)定 ·?Health and Safety 健康和安全 ·?Grooming 儀表儀容 ·?Quality 質(zhì)量 ·?Hygiene and Cleanliness 衛(wèi)生和清潔

Job Responsibilities 崗位職責(zé) 1. Responsible for the check-in procedures for the guests staying in the hotel. ? ? 負(fù)責(zé)為下榻酒店的賓客辦理入住登記手續(xù)。 2. Make sure that your clothes, hair style, light makeup, etc. all meet the requirements of the regulations. ? ?確保自己的服飾、發(fā)型整潔、淡妝等方面全部符合規(guī)定的要求。 3. Check the shift record, understand the handover of the previous shift, and be responsible for handling it. ? ?查看交班記錄，了解上一班的移交事項(xiàng)，并負(fù)責(zé)處理。 4. Familiar with the reservation information, understand the guest situation, especially remember the names of the VIPs and frequent guests who are coming to the store, and understand all the activities of the hotel. ? ? 熟悉預(yù)訂資料，了解客情，尤其要記住即將來(lái)店的貴賓、?？偷男彰?，了解酒店的所有活動(dòng)。 5.?Familiar with the information inside and outside the store, and provide accurate inquiry services. ? ?熟練掌握店內(nèi)外信息，提供準(zhǔn)確的問(wèn)訊服務(wù)。 6. Responsible for the management and distribution of room keys and strictly abide by the verification system. ? ?負(fù)責(zé)客房鑰匙的管理和發(fā)放工作并嚴(yán)格遵守驗(yàn)證制度。 7. Make relevant reports and provide accurate reception information for other departments. ? ?制作有關(guān)報(bào)表，為其它部門(mén)提供準(zhǔn)確的接待信息。 Job Requirements 崗位要求 1. Cheerful personality, flexible mind, practical work, and strong sense of service. ? ? 性格開(kāi)朗、頭腦靈活、工作踏實(shí)，具有較強(qiáng)的服務(wù)意識(shí)。 2. Good appearance and good health. ? ? 相貌端正，身體健康。

Job Responsibilities 崗位職責(zé) ·???????Assist with heavy packages, coats, suitcase, etc.??being alert to give assistance courteously and quickly, before having to be asked? ·???????主動(dòng)協(xié)助客人提重包裹、拿衣服、提手提箱等，向客人提供禮貌和迅速的協(xié)助。 ·???????Maintain a willingness to please attitude and give undivided attention to any approaching guest ·???????保持令人愉悅的態(tài)度并專(zhuān)心接待每位到來(lái)的客人。 ·???????Adhere to guest checking in and checking out procedures pertaining to baggage handling ·???????在與行李相關(guān)的問(wèn)題上，遵守客人入住和退房工作程序。 ·???????Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and IHG Rewards Club members ·???????在正門(mén)處歡迎客人，按具體時(shí)間段向客人發(fā)出合適的問(wèn)候，特別要注意?？秃蛻n悅會(huì)會(huì)員。 ·???????Assist arriving and departing guests by opening and closing car and taxi doors ·???????為來(lái)店和離店的客人開(kāi)關(guān)汽車(chē)及出租車(chē)門(mén)。 ·???????Maintain a spotless Porte Cochere and Drive way ·???????保持車(chē)輛門(mén)道和車(chē)道的清潔。 ·???????Guide the guest to the Front Desk and wait behind the guest during the check-in.??Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk.??Without delay, escort the guests accordingly. ·???????將客人引至前臺(tái)并在其辦理入住手續(xù)時(shí)在其身后等待。在看到前臺(tái)接待員的示意后上前從前臺(tái)接待員處取得房間號(hào)和房卡，然后立即護(hù)送客人至其房間。 ·???????Be familiar with the layout of the hotel and memorize the preferred route for escorting guests ·???????熟悉酒店布局并記下護(hù)送客人的最佳路線。 ·???????Room the guest in accordance with hotel standards ·???????按照酒店標(biāo)準(zhǔn)為客人安排房間。 ·???????Be familiar with the lift workings and emergency stairs? ·???????熟悉電梯和疏散樓梯的使用。 ·???????Provide information to guests about the hotel facilities and services ·???????向客人提供關(guān)于酒店的設(shè)施和服務(wù)的信息。 ·???????Provide guest services and guidance ·???????向客人提供服務(wù)和引導(dǎo)。 ·???????Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests ·???????熟知并稱(chēng)呼客人的名字，特別是對(duì)于?？秃烷L(zhǎng)包房的客人，并在客人經(jīng)過(guò)大廳時(shí)與其打招呼，隨時(shí)留意是否有可以為客人提供服務(wù)的情況出現(xiàn)。 ·???????Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning ·???????保持大廳的整潔，如果需要大清掃的話應(yīng)通知禮賓主管或行李領(lǐng)班。 ·???????Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty ·???????上班時(shí)要保持好的發(fā)型，注意服裝的干凈，鞋要擦凈并上光，并保持制服的整齊清潔。 ·???????Help other employees in department, replacing them temporarily when necessary ·???????幫助部門(mén)內(nèi)其它員工，如有必要?jiǎng)t暫時(shí)代理他們的工作?。 ·???????Keep the baggage room clean and in order before going off duty on each shift ·???????每次交班前均保持行李室的整潔。 ·???????Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain ·???????當(dāng)報(bào)紙送到后進(jìn)行適當(dāng)整理，然后按行李領(lǐng)班的要求將其送至客人房間。 ·???????Use the Duty Log to document matters of importance ·???????使用工作日志來(lái)記錄重要事項(xiàng)。 ·???????Operate Communicates equipment ·???????操作通信設(shè)備。 ·???????Arrange transport and coordinate luggage ·???????負(fù)責(zé)安排交通并協(xié)調(diào)行李事宜。 ·???????Manage the key system securely? ·???????對(duì)鑰匙系統(tǒng)進(jìn)行安全管理。 Job Requirements 崗位要求 ·???????Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ·???????擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·???????Able to read and write English ·???????能夠讀寫(xiě)英語(yǔ)

【崗位職責(zé)】 1、預(yù)測(cè)市場(chǎng)需求，為酒店?duì)幦∈袌?chǎng)關(guān)鍵時(shí)機(jī)。 2、協(xié)助各下屬酒店公司收益管理，提高市場(chǎng)份額，同時(shí)取得更好的收益。 3、與下屬酒店公司預(yù)訂部及銷(xiāo)售團(tuán)隊(duì)緊密合作以推動(dòng)針對(duì)性收入，在個(gè)人和團(tuán)隊(duì)預(yù)定中始終堅(jiān)持高標(biāo)準(zhǔn)的客服理念。 4、始終能對(duì)環(huán)境競(jìng)爭(zhēng)，優(yōu)化每間可銷(xiāo)售客房的平均收益。 5、相應(yīng)敏銳的洞察力，在公司里利用收入管理策略的眼光來(lái)領(lǐng)導(dǎo)團(tuán)隊(duì)。 6、適當(dāng)調(diào)節(jié)以保證酒店房間銷(xiāo)售和收益管理，按照標(biāo)準(zhǔn)執(zhí)行并記錄。 7、監(jiān)督各酒店公司房間預(yù)訂流量，節(jié)假日、特定時(shí)間段、OTA平臺(tái)等價(jià)格展示情況，并確保操作系統(tǒng)與公司標(biāo)準(zhǔn)相一致。 8、具備制訂和執(zhí)行營(yíng)業(yè)預(yù)算及經(jīng)營(yíng)計(jì)劃的能力。 9、具備制訂符合下屬酒店公司總體營(yíng)業(yè)目標(biāo)及行動(dòng)方案的能力。 10、負(fù)責(zé)跟蹤和分析預(yù)訂流程，團(tuán)隊(duì)流量，特別關(guān)注和加強(qiáng)團(tuán)隊(duì)預(yù)留房管理，更好的做好團(tuán)隊(duì)適度減量，提高收益。 11、根據(jù)下屬各酒店公司收益情況做出分析，每周召開(kāi)收益信息會(huì)，每月召開(kāi)下屬各酒店公司收益管理分析會(huì)。 【崗位要求】 1、5年以上星級(jí)綜合酒店銷(xiāo)售經(jīng)理或連鎖酒店收益經(jīng)理崗位工作經(jīng)驗(yàn)； 2、具有團(tuán)隊(duì)協(xié)作能力和管理能力； 3、有較強(qiáng)的創(chuàng)新意識(shí)和創(chuàng)新思維； 4、出色的溝通、計(jì)劃管理和問(wèn)題解決能力； 5、對(duì)市場(chǎng)不斷變化較有很好的敏感性； 6、具有一定的英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)能力。

1. 掌握音響工程的基本知識(shí)，對(duì)音響設(shè)備進(jìn)行配置、調(diào)制； 2. 根據(jù)劇目的節(jié)奏完成各種演出的音響操作； 3. 按音響設(shè)計(jì)的意圖體現(xiàn)一般劇目的整體音響效果，會(huì)對(duì)簡(jiǎn)單演出進(jìn)行音響設(shè)計(jì)； 4. 完成各類(lèi)音響設(shè)備的基本操作 職位要求： 1. 從事本專(zhuān)業(yè)工作2年以上或大專(zhuān)院校相關(guān)專(zhuān)業(yè)畢業(yè)1年以上； 2. 良好的音樂(lè)知識(shí)（包括英語(yǔ)歌曲），掌握燈光工程知識(shí)者尤佳。 3. 須具有音樂(lè)和/或視聽(tīng)領(lǐng)域的工作經(jīng)驗(yàn)。 4. 須掌握良好的英語(yǔ)或普通話 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

· Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department · 完成食品消耗量報(bào)告，并為餐飲管理和財(cái)務(wù)部復(fù)印各種文件。 · Keys revenue journal and distributes to Outlet Mangers and management · 編制收入報(bào)告，然后分發(fā)給餐廳經(jīng)理和管理層。 · Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly · 管理餐廳使用的收據(jù)，確保收據(jù)號(hào)的連貫性，登記收據(jù)，被取消的收據(jù)均記錄在案。 · Controls all food and beverage sales by: · 通過(guò)以下手段控制餐飲銷(xiāo)售： · Correct recording of guest checks on a timely basis · 及時(shí)正確記錄客人的支票 · Performs spot checks on outlet checks used · 對(duì)餐廳的支票應(yīng)進(jìn)行定點(diǎn)抽查 · Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager · 所有空頭支票，更正和未結(jié)算的支票由餐廳的領(lǐng)班或經(jīng)理審批 · Monitors the buffet controls, especially over cash settled checks to prevent reuse ensuring all revenue is recorded · 監(jiān)督自助餐的管理，特別是對(duì)現(xiàn)金結(jié)算的賬單應(yīng)防止重復(fù)使用，確保營(yíng)業(yè)收入的記錄。 · Ensure banquet controls are being adhered to · 確保執(zhí)行有效的宴會(huì)管理 · Reconciles total outlet sales to total charges · 核對(duì)餐廳總銷(xiāo)售額與總收入是否相符 · Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily · 確保所有折扣和雜費(fèi)項(xiàng)目均附有相關(guān)單據(jù)列明具體收費(fèi)項(xiàng)目。所有折扣應(yīng)遵循財(cái)務(wù)制度。折扣，雜費(fèi)及墊付款項(xiàng)應(yīng)備有總結(jié)清單，每天提交給財(cái)務(wù)經(jīng)理和總經(jīng)理審批 · Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place · 對(duì)所有涉及優(yōu)惠券，證書(shū)和憑單的活動(dòng)均應(yīng)妥善管理，施行安全措施。 · Audits daily collection of the General Cashiers Summary against the bank in slip · 審核每日總出納的匯總表與存款單是否一致。 · Audits and reconciles advance payments and ensures pa